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Versalift 24 User manual

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There are various measurements that people ask for when looking at our lifts. All of these measurements and more are
found in our installation documents. Please print the correct Installation Manual to your unit and read in detail BEFORE
installing a Versalift Attic Lift. Our clients RARELY have issues when they follow the Step by Step instructions in the
manuals provided.
NOTE: BOTH INSTALL DOCUMENTS ARE BELOW, BE FOREWARNED ENTIRE DOCUMENT IS OVER 50 PAGES TO PRINT.
Here are the most common asked questions. If you have any questions, just call us direct at (405) 516 2412 or email:
support@cynergymail.com
The Versalift comes in two sizes, the Model 24 and Model 32.
The Versalift can go up to 20’Floor to Floor.
Measure from the Attic Floor Decking upstairs down to the Garage Floor below. When ordering specify as follows:
Standard Height = 8’–11’Floor to Floor. “H”as in Model 24H or 32H means 11’–14’Floor to floor. Model 24WHX =
Wireless Xtra High or 14’–17’. Model 24WHXX = 17’–20’Wireless Xtra Xtra High. The “M”Series means Mounted
Wall Switch, and comes with two wall switches, one upstairs and one down.
What size OPENINGS DO I NEED?
Model 24 ROUGH IN 22 ½” x 46 ½” Model 32 ROUGH IN 30 ½” x 58 ½”
HERE ARE DIMENSIONS OF ACTUAL MODEL 24 UNIT DIMENSIONS OF ACTUAL MODEL 32
NOTE: THE MODEL 24 is also available in a 36” High Unit at no additional cost.
EITHER UNIT CAN BE CUSTOM CUT DOWN IN HEIGHT for additional cost.
WE RECOMMEND YOU PUT THE LIFT ON THE SAME ELECTRICAL CIRCUIT AS THE ATTIC LIGHTS, IT ONLY DRAWS 5
AMPS, AND THAT WAY WHEN YOU TURN OFF ATTIC LIGHTS, YOU TURN OFF POWER TO THE LIFT….
There are THREE ways to operate or switch the Versalift
1. 15’ CORDED UNIT 2. WIRELESS UNIT 3. IN WALL SWITCH
TRUSS LEG KIT
The Model 24 uses an opening that is 22 ½” x 46 ½” thus if your pre-manufactured Trusses are on 24” centers,
the Model 24 will go right in between the two joists. And the truss leg kit available from us swings the legs
around so the lift will sit “on” the joists vs. outside the joists. If your Versalift legs are in the way of the trusses,
you will need the truss leg kit. The following should be helpful in your requirement to use the kit or not. If you
are in question, order the kit, and if you do not need it, you can return it for full credit.
Shown here is a job that is built of Pre Manufactured Trusses, however the Truss Leg Kit is
not required since the Versalift feet do not butt up against the truss. Call us if you have
questions. (405) 516 2412.
Q. WHAT IS ACTUAL SIZE OF CEILING COVER PLATE AND WHAT IS IT MADE OF?
A. The ceiling cover is made of 18 Gauge White Powder Coated Steel. 18 Ga. Steel generally has a 30 minute fire rating.
NOTE: A few areas of the U.S. are requiring a FIREPROOF door between your garage and attic. We now offer a
laboratory tested / approved 30 minute fire rated door for those required counties. Also, you can apply a piece of
sheetrock to the bottom of the lift ceiling cover, or the same material that covers your attic ladder door or ceiling which
will pass most inspectors requirements.
The size of the ceiling Cover for the MODEL 24 is 24” x 48” and yes, you can paint it to match or apply texture.
The size of the ceiling cover for the MODEL 32 is 32” x 60”
Q. WHAT SIZE IS THE LIFT TUBING CONSTRUCTION?
A. 7/8” square powder coated tubing
This Messinine install shows the ceiling
Cover Underneath. (above)
PHOTO SHOWING INSTALLER PULLING DOWN ON SPRING LOADED CEILING COVER. As the lift goes up through the
opening, the cover catches on the ceiling allowing the springs to hold it tight. Lift shuts off automatically up and down.
Q. HOW DOES THE LIFT GET LEVEL WITH MY ATTIC FLOOR???
A. There are Four Springs in each of the legs of the Basket that travels Into your attic. The Ceiling Panel closes on the
garage ceiling sheetrock, and the lift continues to travel up through the opening until it is Level with the Attic Floor, at
which time it automatically shuts off. These springs will allow for 20” depth. Thus we don’t care if you have 2 x 8’s, 2 x
12’s, or 18” “I” joists, the spring will stretch and hold the cover tight against the ceiling. You can also apply some foam
insulation tape to the lift door to seal it off from really cold climates. You could also drape a blanket or cover over the
lift when in up position to protect the attic or garage from cold air.
Q. Can you give me any details on the Lifting Cables for the Versalift?
A. The two cables have a lifting strength of 1,000 lbs. per cable.
They are .093 Aircraft steel Cable 7 x 19 (which means 7 bundles of
19 woven filaments for 132 strands. Safe working rating is 350 lbs.
We rate the Model 24 lift at 200 lbs. and the Model 32 at 250 lbs.
for safety purposes.
The LIFT DECK is 20 ¾” x 44” Outside Dimensions and made of ¾” Plywood press board that is covered in Melamine
construction material.
Melamine resin is the main constituent of high-pressure laminates, such as Formica and laminate flooring. Melamine is
used typically used as the binder / resin in hard-surface countertop materials, such as those used in lab desks.
Q. What happens if I mis-measured, and when the unit gets here the cables are not long enough?
A. You will need to ship back the entire control head unit in the original box that it came in. Call us first and get a RGA
Number. The cables are installed at the factory, and it is specially designed stainless steel aircraft cable that has to be
installed properly.
Just remember to measure from the FLOOR of the ATTIC to the FLOOR of the GARAGE when ordering proper length.
Q. What happens if I order a unit and when it gets here I discover it will not fit in my attic?
A. We will take the first unit back as long as it has not been taken out of the box. You will be charged the shipping cost
out for that unit, and be responsible for shipping that unit back to us. There could also be restocking fees and reboxing
fees etc; involved. We have to run the first unit back through quality control to insure the unit has not been damaged
during shipping etc; You will not be charged for frieght out on the new unit, and your credit card will be credited for the
difference between the two units less fees described above.
Q. I just installed the unit and it went down, but won’t go up… (for units purchased prior to April 2019) If you are in
question about any trouble shooting, just call us at 405 516 2412 we will walk you through it.
A. There is a plastic tie strap that holds the upper limit switch BALE in place during installation. Cut the plastic tie and
remove it, and the lift should go up fine now. (this is on units purchased prior to 2019). If you bought a Wireless unit
after January 2019, there is an ON/OFF switch on the back of the remote, make sure it is in the ON position. And if you
have an older Wireless Model MOST IMPORTANT: The Versalift is designed to hold the button down or up the entire
time allowing the lift to shut itself off whether in the down position or up position. Trying to manipulate the lift by
allowing it to land on a table, or inside a pickup truck bed can have negative consequences, such as the cable running up
backwards on the cable spool. When this happens, there is a reset switch on the unit designed to trip, thus if this
occurrence has taken place, pull out on the reset switch and push it in. If you have been manually trying to stop the lift
in the up or down position, it is important you allow it to go all the way up and shut itself off, then go all the way down
and shut itself off….
1. Check that lift has power to the motor. (plug a light or drill into the outlet to confirm) Make sure the red light on
the outside of the housing is on.
2. Unplug the lift, count to 5, then plug it back in and try your remote. If that doesn’t work…..
3. Replace the Battery in the remote with a brand new battery from the store. (Batteries that have been in a
drawer can lose their memory over time)…..
4. Check the leads going into the radio circuit board to insure none have vibrated loose….you should also remove
the plug in to the circuit board and inspect it for any charred residue….also check that the antennae is pointed
correctly, (push in, twist it to lock it in) and not loose.
5. If the above check out, re-pair the remote to the lift using the instructions attached.
6. If all of the above do not work, call us back….
Here is a manual to help your Remote to “Relearn the Memory”. (prior to 2019)
https://cdn.shopify.com/s/files/1/0022/3238/5602/files/relearn_memory.pdf?301
Q. My lift was lowered onto a box or I lowerd it down to a pickup truck bed for unloading etc; and now it won’t go
back up, or the cables are wrapped around the drum improperly, what do I do?
First, you should call us at 405 516 2412 so we can confirm the issue. The Versalift is designed to automatically shut off
when it goes up into the attic and gets level with the floor of the attic. At that point it pushes up on a lever that shuts it
off. Conversely when it is going down to the garage floor, the Versalift senses the slack in the cables the second it hits
the floor which automatically shuts it off. That way the cable stays taunt around the cable drum and you will never have
an issue. IF you have lowered the unit down onto a box, it thinks it is on the floor, it may try to run up backwards
causing the cable to wind up backwards. Not a serious issue, but has to be addressed. So call us first, and this is what
we are most likely to advise you to do…
https://cdn.shopify.com/s/files/1/0022/3238/5602/files/Resetting_the_Cable_Drum.pdf?301
Q. I am considering going with the “M”Series (Mounted Wall Switch) and my electrician wants to Pre Wire for it.