Vicks V980CA User manual

Use and Care Manual
IMPORTANT!
READ AND
SAVE THESE
INSTRUCTIONS
Model V980CA
Behind Ear
GENTLE TOUCH THERMOMETER

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Behind Ear Gentle Touch Thermometer
Instruction Manual
The Vicks® Behind Ear Gentle Touch Thermometer has been carefully
developed for accurate, safe and fast temperature measurements.
However, as with any thermometer, proper technique is critical
in obtaining accurate temperatures. Therefore, read the use
instructions carefully and thoroughly.
Warnings and Precautions
1. Do not use thermometer for 20 minutes on skin if exposed to hot
or cold temperatures such as direct sunlight, fireplace heat, cold
(compress), direct air conditioning air flow, swimming, bathing, etc.
2. Do not place the thermometer on scarred tissue or tissue
compromised by skin disorders.
3. Do not use on patients in trauma or patients treated with certain
drug therapies.
4. Do not take temperature from the side on which the patient was
laying — use the opposite side.
5. Do not expose the thermometer to temperature extremes
below -20°C (-4°F) or over 50°C (122°F) nor excessive humidity
(> 85% non-condensing relative humidity).
6. This thermometer should not be used to determine temperature below
35.5 °C (95.9 °F) or above 42 °C (107.6 °F).
7. Do not use this thermometer if the operating ambient temperature
range is below 10°C (50°F) or over 40°C (104°F).
8. Do not mount the battery with the positive sign facing down. The
thermometer will not work.
9. This thermometer is intended for household use only.
10. Use of this thermometer is not intended as a substitute for
consultation with your physician.
11. Readings from the right side of the patient’s head may differ from the
left - therefore it is preferable to take all temperatures on the same
side of the head.
12. Avoid subjecting the thermometer to strong shocks, such as dropping
the unit on the floor.

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How does Vicks Behind Ear Gentle Touch Thermometer Work?
The Vicks Behind Ear Gentle Touch Thermometer is a hand-held, battery
powered device designed to measure human body temperature with a
special sensor that accurately and gently detects heat flow through the skin
directly behind the ear lobe using the heat conduction effect and prediction
techniques. The thermometer calculates heat flow through the skin and by use
of a mathematical algorithm estimates the internal body temperature. The
temperature reading range of the thermometer is from 35.5°C to 42°C (95.9° F
to 107.6° F) and the reading time is about 1 second.
Why Measure Behind the Ear?
The skin area behind the earlobe is over the posterior auricular artery which
is a branch of the carotid artery. The carotid artery carries blood to the brain
and therefore this site is the best external place to measure temperature.
Body Temperature
Normal body temperature is not a single number – it’s a range.
Many people incorrectly believe that 37°C (98.6°F) is the only normal
temperature. Yet, it’s just an average number. Each person has their
own normal range which fluctuates throughout the day. It is, therefore,
important to determine your normal temperature range. A person’s normal
(healthy) temperature range tends to decrease with age.
The following table shows that this normal range also varies by the
measurement site. Therefore, readings from different sites should not be
directly compared.
Normal temperature ranges by site:
Axillary1: 34.7 – 37.3 °C 94.5 – 99.1 °F
Oral1: 35.5 – 37.5 °C 95.9 – 99.5 °F
Rectal1: 36.6 – 38.0 °C 97.9 – 100.4 °F
Ear2: 35.8 – 38.0 °C 96.4 – 100.4 °F
Behind Ear: 35.0 – 37.6 °C 95.0 – 99.7 °F
Practice taking temperatures on yourself and family members to determine
their normal temperature ranges.
1. Chamberlain, J.M., Terndrup, T.E., New Light on Ear Thermometer Readings, Contemporary Pediatrics, March 1994.
2. Chamberlain, J.M., et al., Determination of Normal Ear Temperature with an Infrared Emission Detection
Thermometer, Annals of Emergency Medicine, January 1995.

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Description
Power On Turns thermometer on.
Start Button When the Washable Ring is pressed against the skin, to take
temperature, press and hold this button for 1 full second.
Sensor Measures temperature. It will move out when the Start Button
is pressed.
Washable Ring This is where the sensor is located. The soft washable ring gently
touches the skin behind the ear when measuring temperature.
Screen The screen displays (green) if no fever, (yellow) when the
temperature is slightly elevated and a (red) alert for fever.
Low Battery
Indicator
Indicates when the battery needs to be replaced.
Memory Pressing this Button will recall the last 8 readings.
Battery Door Provides access to CR2032 battery.
C/F Switch Changes display to Celsius or Fahrenheit.
Sensor
Low Battery
Indicator
Memory
Start Button
Power On
Battery Door
C/F Switch (behind
battery door, next
to battery)
Screen
Washable
Ring

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First Time Use
1. Remove display plastic decal.
2. Pull out the plastic strip that is sticking out of the battery door on the
back side of the thermometer. No need to open the battery door. This
will activate the battery.
How to Take a Temperature
1. Press the Power Button.
2. Wait for OK.
3. Place the orange ring of the product on the neck behind the ear lobe.
4. While holding thermometer in that spot, press and hold the Start
Button. When the unit beeps, release Start Button. (Takes about
one second.)
5. Temperature displays.
6. Wait 10 seconds for the count-down to take additional temperatures.
7. Thermometer will shut off automatically after 60 seconds.
Start Button
M
1
M
23
Beep
4
M
5
M
6

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Temperature Taking Hints
• External factors may influence accuracy, including when an individual has:
– been recently swimming or bathing.
– been lying on the side where the temperature is taken from. Never
take temperature from the side on which the patient was laying.
Use the opposite side.
– been recently exposed to hot or cold air temperatures. Wait at least
20 minutes after the patient was moved to a room with normal
operating conditions.
• Readings from the right side of the patient’s head may differ from
readings taken on the left side of the head. Therefore, preferably take
all temperatures on the same side of the head.
Memory Mode
The Vicks Behind Ear Gentle Touch Thermometer stores the last 8
temperature readings. After turning power on, the last temperature is
always briefly displayed.
• To retrieve the last 8 readings, press the “M” Button
when the thermometer has <OK> shown on the Display.
The Display will show the most recent temperature with
the corresponding reading number. Pressing the “M”
Button will show additional readings.
• The Memory Mode is exited either automatically if the “M” Button is no
longer pushed or by pressing the Power Button.
Care and Cleaning
• If the Sensor needs to be cleaned or disinfected,
push and hold the Start Button to move the tip out
of the Washable Ring and gently wipe the Sensor
and the Washable Ring with a cotton swab or piece
of cotton dampened with alcohol. Allow to dry for at
least 5 minutes before measuring temperature.
• Use a soft cloth to clean the thermometer display and exterior. The cloth
can be slightly dampened with water or alcohol.

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• Do not use abrasive cleaners. Never submerge this thermometer in
water or any other liquid.
• Store thermometer in a dry location at room temperature free from dust
and contamination and away from direct sunlight.
• Do not put it under running tap water or immerse it in the water.
Trouble-Shooting
Problem Possible Cause Solution
Power can not be turned on Battery is low or not
snapped into position inside
the battery holder.
Make sure battery is tightly
snapped into battery holder. If the
battery is dead, replace battery.
Product doesn’t turn off Internal malfunction Remove and replace battery
Patient or thermometer
was moved from a cold
environment.
Thermometer probe was
recently wet cleaned.
Wait at least 20 minutes before
retaking temperature.
Wait at least 5 minutes after cleaning
before retaking temperature.
Patient or thermometer
was moved from a warm
environment.
Patient was laying on
the same side where
measurement was taken.
Wait at least 20 minutes before
retaking temperature.
Measure temperature from the
opposite side.
Internal malfunction Restart thermometer. If this
doesn’t fix the problem,
contact Kaz: Call toll-free:
1-800-477-0457 or E-mail:
[email protected]
Thermometer was moved during
temperature taking process
Thermometer was not in the
correct position during the
temperature taking process
Short measurement time
Start button was pressed
too slow
Hold thermometer still and
retake measurement
Make sure orange ring of
thermometer is behind ear lobe
and retake measurement
Make sure that the Start Button is
kept pressed until the beep sounds
Retake the temperature and
ensure the start button is
pressed down quickly

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Low Battery Indicator and Replacing Batteries
• If the Low Battery Indicator appears on the Display, it is
time to replace your battery. The thermometer takes one
3V lithium battery (CR2032).
• Open the battery door by lifting it using your finger and
remove the battery.
• Remove battery by using a pen tip or similar sized item to press the
metal tab upward toward the head of the thermometer. The battery will
pop up for easy removal.
• Insert a new CR2032 battery with + sign facing out. Push the battery
down until it snaps.
To protect the environment, dispose of empty batteries
at appropriate collection sites according to national or
local regulations.
Changing the Temperature Scale
Your thermometer is set at the factory to display Celsius (°C) temperature
measurements. If you wish to switch to Fahrenheit (°F)
and/or back from Fahrenheit to Celsius, follow the
following steps:
1) Press the Power Button to turn on the thermometer.
2) Open the Battery Door - use your finger to lift the battery
door open.
3) Find inside the battery compartment a small pin hole with letters
C/F nearby.
4) When the display is in the Ready state with <OK> displayed,
insert a paper clip wire into the hole and press once to switch
temperature display.
5) Follow the steps in the previous “How to Take a Temperature” section
of this manual.

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Product Specifications
Displayed temperature range: 35.5–42 °C (95.9–107.6 °F)
Measurement time: 1 second
Operating ambient temperature range: 10–40 °C (50–104 °F)
Display resolution: 0.1 °C (also available in °F)
Accuracy:
Non-predictive mode (liquid bath):
37 - 39 °C ➔ 0.1 °C (98.6 - 102.2 °F ➔ 0.2 °F)
below 37 & above 39 °C ➔ 0.2 °C (below 98.6 & above 102.2 °F ➔ 0.3 °F)
Predictive mode (clinical) : 0.2 °C (0.4 °F)
Humidity storage: < 15-95% non-condensing
Battery life: 2 years or 500 measurements
Symbol Explanations:
Subject to change without notice.
This appliance conforms to ASTM Standards for Clinical Thermometers:
E1112 and E1965-98 for clinical accuracy, wherever applicable.
Portable and mobile RF communications equipment can affect MEDICAL
ELECTRICAL EQUIPMENT.
This product conforms to IEC60601-1 (General Requirements for Safety) and
IEC60601-1-2 (Electromagnetic Compatibility)
LOT
TYPE BF
EQUIPMENT LOT
NUMBER DATE OF MANUFACTURE

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Kaz USA, Inc. • 250 Turnpike Road • Southborough, MA 01772 USA
Manufactured by Kaz USA, Inc. under license from The Procter & Gamble Company,
Cincinnati, Ohio, USA. VICKS is a registered trademark of The Procter & Gamble Company.
©2011 Kaz USA, Inc.
Imported by Kaz Canada, Inc., 510 Bronte St. S., Milton, ON L9T 2X6
Designed in the USA. Made and printed in China.
Protected by US Patents: 7,828,743/7,350,973 and 7,785,266
k
Manufacturing Quality Healthcare Products for Over 75 Years
Lifetime Warranty
Kaz warrants this product against any defects that are due to faulty material or
workmanship for lifetime. This warranty applies when used for normal household use in
accordance with the Use and Care Manual and excludes the battery and damage to the
product resulting from accident or misuse. This product is not warranted when used in a
professional environment.
In no event shall Kaz be liable for any special, incidental, indirect or consequential
damages in connection with the purchase or use of this product or costs over the
original cost of the product.
If the product should not perform to specifications within the warranty period, contact Kaz
Consumer Relations Department at 1 [phone] for repair or replacement at no charge.
Kaz reserves the right to replace a non-conforming product with the most comparable
product currently available. This product has a five year minimum expected lifetime.
While this warranty gives you specific legal rights, you may also have other rights which
vary from state to state/province to province.
Questions or Comments
Call toll-free: 1-800-477-0457 or
E-mail: [email protected]
www.behindear.ca
31IMV980192
03/17/11