Victorian Plumbing Arezzo User manual

V3.03.24
Fitting Instructions
Please follow them carefully and
leave this manual with end user
Compact Top/Front Concealed
Cistern Frame For Wall Hung Pans

V3.03.24
Tools required for installation (not supplied)
1. 1.
4.
6. 7.
5.
2.
2.
3.
8.
9.
10.
11.
12.
13.
14.
15.
1. Rawl Plugs (x4)
2. Screws (x4)
3. Tank + Metal frame (x1)
4. Fixing bracket (x2)
5. Screw Bolt (x2)
6. Bracket washers (x2)
7. Hex Nut (x2)
8. WC Pan securing studs (x2)
9. Pan Washers (x2)
10. Decorative covers (x2)
11. Flush connection pipe (x1)
12. Angled soil pipe (x1)
13. Straight pan connector (x1)
14. Rubber gasket (x1)
15. Drain pipe protection cap (x1)
16. Assemble frame (x1)
17. Blank plate (x1)
18. Control system (x1)
19. Flush plate bolts (x2)
20. Flush plate (optional) (x1)
Fixing components:
16.
17.
18.
19.
20.
Pencil Adjustable
Wrench
Silicone
Sealant
Drill
Spirit Level Tape
Measure
Screw
Driver

V3.03.24
1. We recommend that this product is installed by a qualified tradesperson, Victorian
Plumbing Ltd. accept no liability for products incorrectly installed, or where the correct
testing procedures have not been adhered to, thus resulting in the escape of water
and consequential damage.
2. Check the chosen wall space for any pipes/cables prior to drilling the wall.
3. Ensure the incoming mains water supply is switched o prior to commencing the
installation.
4. Observe all local plumbing and building codes & regulations.
5. Unpack the product then read these instructions before proceeding. Inspect the
product for damage. If any damage is found, contact our Customer Relations team.
Before you begin:
Interchange Method:
Diagrams are for illustration purposes only. Your cistern may superficially dier from these drawings
however the installation guide steps still apply.
1.
1. 3.
4.
5.
6.
7.
8.
9.
9.
10.
11.
x4.
12.
13. 14.
15.
16.
Top/Front Cover Plate
Top/Front Cover Plate
Fixing Plate
Fixing Plate
2.

V3.03.24
Fitting Installation
Float Screw
Vacuum Tube Right Half-Flush
Vacuum Tube Left Full-Flush
(Note: Flush valve may be colour coded indicating Half and Full flush)
Flush body
Base
Fixing Clip
Float Housing
Fill Valve: Flush Valve:
Water level and fill valve maintenance
• To get the best flush performance while saving water at the same time, you may need
to adjust the fill valve level.
• As shown in Below Illustration, Screw the float screw with a Cross/Phillips screwdriver
to move the float up and down to get the appropriate water level in the tank. Turning
the float screw anti-clockwise (A) will lower the water level, and turning the float screw
clockwise (B) will increase the water level.
A B
Diagrams are for illustration purposes only. Your cistern may superficially dier from these drawings
however the installation guide steps still apply.
Step 1:
• Insert the fill valve into the cistern tank. Ensure the fill valve is in the correct position
indicated by an audible ‘click’.
*Click*
1. 2.

V3.03.24
Step 2:
Step 3:
Step 4:
• Connect the flexible hose from the angle valve to the fill valve inlet. Tighten with an
adjustable wrench.
• Insert the flush valve down into the flush pipe connector, then feed the vacuum pipes
through and clip them into the back of the cistern tank.
• Insert the fixing clip for the flush valve to the back of the cistern tank . Ensure the clip
is secure in place indicated by an audible ‘click’. Proceed to the installation of the
cistern.
1. 2.
Right
Half-Flush
Left
Full-Flush
*Click*
1.
x1
2.

V3.03.24
Cistern Installation
Step 1:
Step 2:
Step 3:
• Assemble the flush plate mounting frame to the tank in the correct position. To
Assemble: push down the fixation frame, keeping the withhold button up. To
Disassemble: press the raised round button down, and push the fixation frame up.
• Screw the angle fixing brackets, bolts (each 2pcs), hex nut and washer (each 2pcs) to
the metal frame and secure.
• Loosen the two screws on the metal frame feet using a adjustable wrench or a
spanner, adjust the metal frame to the height required, then tighten the two screws.
*Click*
A
A
1.
2.
1. 2.
A
A

V3.03.24
Step 4:
Step 5:
Step 6:
• Position the 90-degree soil elbow into the securing clip and lock the clip into the
closed position indicated by an audible “click”.
• Check the rear of your chosen toilet pan and measure the distance between the bolt
holes for the securing bolts. Insert the two bolts (part no.4) into the correct bolts holes
within the wall frame structure ready for attaching the toilet pan.
• Position the frame within the wall/cabinet and mark the appropriate fixing points
ready for drilling and screwing.
1.
2.
3.
1. 2. 3.

V3.03.24
Step 7:
• Using an appropriately sized drill bit carefully drill the walls. Ensure that no pipes or
cables can be damaged when drilling. Insert the rawl plugs into the pre-drilled holes.
Step 8:
• Secure the frame kit to the wall/cabinet using the supplied securing bolts and fixings.
Or
3. 4.
B
B
A
A
1. 2.

V3.03.24
Step 9:
Step 10:
Step 11:
• Prepare the flush connection pipe by inserting into the frame kit ready for the
installation of the toilet pan. Place the protection cap over the flush connection pipe.
• After assembly, remove the protective cover. Using a bladed instrument, cut the
plastic frame to finish flush to the completed wall surface.
• Loosen the angle valve, remove the blank cap and connect the inlet pipe to the angle
valve. Proceed to assemble the wall/cabinet.
1. 2.
Close
Open

V3.03.24
Step 12:
Step 13:
Step 14:
• Connect the vacuum pipes to the appropriate fixings marked Right and Left. Lift the
spring clip to secure the flush plate into the frame, then secure the assembly using the
bolts provided.
• Fit the flush control panel to the control system. To remove the plate, push the
button plate upward, then pull the plate out. Ensure the flush plate is in the correct
orientation.
• Prepare the frame kit ready to accept the toilet pan.
1.
1.
2.
2.
3.

V3.03.24
Step 15:
Step 17:
Step 16:
• Insert both the soil and flush pipes into the joints. Measure the pipe lengths required
and mark accordingly. Fit the pipes to the pan and mark the pipes accordingly to the
size required.
• Using a file, chamfer the end of the pipes to enable ease of installation into the
sockets. Lubricate the pipes prior to inserting into the sockets.
• Check both pipes to ensure they are the correct length, cut the pipes to length.

V3.03.24
Step 18:
Step 20:
Step 19:
• As seen in the illustration below, measure the size of (d). Hang the toilet to the two
screw bolts which needs to be 25mm longer than the size of (d). Insert the straight
inlet pipe with the rubber sealing into the inlet hole of the toilet. Insert the horizontal
drain pipe into the vertical drain pipe in the wall. Attention: Make sure to insert and
secure in place.
• Once assembly is completed, turn on the water supply, check for leaks and check the
flush operation.
• Secure the toilet pan onto the studs in the wall and connect the waste pipes. Using a
spirit level check to ensure the pan is level and tighten the bolts.

V3.03.24
Troubleshooting
Water continues to run into the toilet pan:
Insucient or too much water entering the cistern tank:
No flush operation when the push button is pressed:
• Check the inlet valve is closing when reaching the correct recommended water
level. Ensure the float mechanism is not being obstructed and causing the cistern to
continually fill thus causing an overflow into the toilet pan.
Please note: It is recommended to turn o the water supply via the stop valve before
carrying out any internal maintenance.
• Adjust the fill valve by turning the float screw, until the desired level is reached.
Turning the float screw anti-clockwise (A) will lower the water level, and turning the
float screw clockwise (B) will increase the water level.
• Remove the flush plate button and press the two buttons on the control system.
Check that the control panel buttons engages the flush valve properly (that the
vacuum tubes are properly connected). If the cistern flushes ‘normal’, ensure the flush
plate is fitted in the correct orientation.
Float Housing
A B
If the Flush valve
does not flush
when engaged,
replace the flush
valve.
Right
Half-Flush
Left
Full-Flush
Spring

V3.03.24
Maintenance
Cleaning
To replace the Fill valve:
To replace the Flush Valve:
• Disconnect the water supply from the fill valve, then remove the fill valve by
unscrewing the hose on the valve inlet. Remove the fill valve from the cistern tank.
Once replaced, ensure all components are re-fitted.
Please note: Turn o the water supply and flush the toilet to drain away the water in the
tank, it is also recommended to have a bucket under the tank to catch the draining water.
• Remove the flush plate, control panel and fixing clip. Disconnect the flush valve from
the flush pipe connector. Upon replacing, ensure the flush valve clicks into position
and in the correct orientation.
To maintain the surface finish of your product, wipe the toilet regularly using a
clean damp cloth, a mild detergent mixture can be used. Do not use abrasive
cleaning agents or materials which can strip and scratch the surface.
Right
Half-Flush
Left
Full-Flush
Right
Half-Flush
Left
Full-Flush
Spring
1. 3.
2.
1. 2.
All of the maintenance measures resulting from troubleshooting above requires you
to access the internals of the cistern tank and for the water supply to be turned o.
Depending on the toilet design you may need to remove the toilet pan from its location to
access the Inlet pipe, fill valve and flush valve.

V3.03.24
Notes:

V3.03.24
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