View Tech VJ-3 User manual

MECHANICAL ARTICULATING
VIDEO BORESCOPE
USER MANUAL
VJ-3

1
TABLE OF CONTENTS
I USER NOTICE 1
II PRODUCT SPECIFICATIONS 4
III PACKING LIST 6
IV PRODUCT OVERVIEW 7
V PART NAMES AND FUNCTIONS 8
VI PREPARATION 9
6.1 The Case 9
6.2 Power Supply Preparation 10
VII MENU OPERATION & FUNCTION 12
7.1 Button Position 12
7.2 Button Function 13
7.3 Overview of Menu Functions 13
7.4 HDMI Output 17
VIII BASIC OPERATION 18
8.1 TurningOn/O 18
8.2 Inserting the Insertion Tube into the Machinery or
Equipment Being Borescoped 19
8.3 Recording Images 19
8.4 Image Playback 21
IX STORAGE AND MAINTENANCE 22
9.1 Cleaning 22
9.2 Repacking 22
9.3 Storage 22
X TROUBLESHOOTING 23
10.1 Troubleshooting Guidelines 34
10.2 Repair 23
PRODUCT WARRANTY 24
EXTERNAL SPECIFICATION 25
USER NOTICE
Please read this user manual carefully before operation.
WARNING
1. Donotuseorstoreinaplacewithexplosives,astrongmagneticeldor
combustible gas.
2. Unauthorizeddismantlingormodicationofthisborescope
voids the warranty.
3. Makesurethepoweristurnedobeforeputtingtheinstrumentinto
the carrying case.
4. Never touch the lens/LED module during or immediately after use.
Contact may cause burns.
5. Ifsmokeorabnormalnoiseisdetected,stopusingandturnothe
borescope immediately.
6. Do not look directly look at the light from the end of the insertion tube.
It is extremely bright and can cause eye damage.
7. Ifanyabnormalityisnoticedduringoperation,stopusingandturnothe
borescope immediately.
ATTENTION
1. Only use this borescope within the approved operating
temperature range.
2. DO NOT over-torque, bend, twist, or fold the insertion tube. Doing so
could damage the articulation control wire assemblies and/or electrical
wiring.
3. Only use the power adapter provided by ViewTech.
4. DO NOT yank or attempt to forcefully remove the insertion tube if it
becomes stuck inside the equipment being borescoped. When extracting
the insertion tube from the inspection area:
a. Be sure that the bending section (distal tip of the insertion tube)
is straight. Use the joystick to remove any angle before attempting
removal.
b. If the insertion tube becomes stuck during removal, gently rotate
the joystick until it becomes loose again.
5. After use, center the joystick in order to straighten the bending section
prior to storage. The borescope should always be stored with the bending
sectionstraight(donotforcethebendingsectionwithyourngers–
always use the joystick to adjust and straighten the bending angle.)
I

2 3
6. NOTE the following regarding the tip of the insertion tube, which is
the most delicate part of this video borescope:
a. Do not impact the tip of the insertion tube while inserting or
maneuvering inside the equipment being borescoped.
b. Manipulate the joystick gently. Rapid movement of the joystick while
borescoping may cause abrupt impact with the machinery and result
in damage to the camera/LED module.
7. If the lens is dirty or greasy, it may be cleaned by wiping with alcohol.
8. DO NOT force the joystick! If there is unusual resistance to joystick
movement while conducting an inspection, it is because there is physical
resistance inside the inspection area. Trying to force the joystick in this
situation will result in damage to the articulation control wires, the joystick
assembly or to the equipment being inspected.
9. DO NOT impact, press or scratch the LCD monitor.
10. DO NOT cover the unit with a plastic bag or other similar protective
covering during use. It may cause the unit to overheat and damage the
internal circuitry.
11. DO NOT use or store the borescope in a high temperature, high humidity
or high radiation environment.
BATTERY AND BATTERY CHARGING
Follow the instructions below for battery care and proper charging,
to prevent leakage, overheating, smoke, explosion, electric shock
and burns.
DANGER
1. Only use batteries and chargers specially designed for this borescope:
18650B battery with PCB-protection (button top).
2. Besurethebatteryisplacedintotheslotinthecorrectdirection(+/–).
3. Do not carry or store the battery where it may collide with metal objects.
4. Alwayskeepthebatteriesawayfromreorothersourcesofintenseheat,
as it will cause an explosion.
5. Do not attempt to open or modify batteries, as this could lead to an explo-
sionorre.
6. Do not immerse the battery in liquid of any kind.
7. Donotchargethebatterynearanopename,asitcouldleadto
anexplosionorre.
8. Do not drop, puncture, impact or apply pressure to the battery as it could
leadtoanexplosionorre.
WARNING
1. Use only 3.6V lithium batteries, model 18650B with PCB-protection
(button top).
2. Submit a repair request immediately in case of battery leakage,
discoloration, deformation or abnormal condition.
3. Clean immediately with tap water if your skin or clothing comes into
contact with a leaking battery.
4. Keep the battery charger free of any covering during charging.
5. Donotchargethebatteryinthevicinityofammablegasormaterials.
ATTENTION
1. Do not use or store the battery or borescope in a high-temperature envi-
ronment, such as direct sunlight, closed cars or near heating equipment.
2. The battery will heat up during prolonged operation. Do not remove
immediately after use, as this could cause burns.
3. Keep battery and borescope out of the reach of children.
4. Do not touch the battery electrodes with wet hands.
5. Fully charge the battery before use and after extended use.
6. Remove the battery from the borescope if the scope will not be used for
morethan30days,otherwise,itmaycausedamagetotheborescope,re
or personal injury.
REMINDER
1. This is a high-output battery. Please use the battery properly or it may
cause damage from leakage or excessive heat. Always check the
orientation/polarity and load it into the chamber correctly.
2. Battery performance will decrease as the ambient temperature drops.
Performance will be restored once the ambient temperature rises.
3. Recycle the battery in accordance with the local regulations at the
end of its useful life.
4. Recommended temperature range for this lithium ion battery is:
Discharging (in use): 0°C to 40°C (32°F to 104°F)
Charging: 0°C to 40°C (32°F to 104°F)
Storage: -10°C to 50°C (14° to 122°F)
5. Using, charging, or storing the battery at a temperature out of the above
range will reduce the battery’s performance and service life.
6. Be sure to remove the battery from the borescope for long term storage.

4 5
2.8mm 3.9mm 6.0mm
Insertion Tube
Outer Diameter 2.8mm 3.9mm 6.0mm
Length 1.0m, 2.0m 1.5m, 1.5m ST,3.0m,
3.0m ST 1.5m, 3.0m, 5.0m, 8.0m
Exterior Material Tungsten EasyGlide, crush-resistant
Chemical Compatibility Water, machine oil, heating oil, diesel, 3.5% saline concentrate
Articulation Range 360° around, 140±10°
backward
360° around, 180±10°
backward
360° around, 160±10°
backward
Optics
Field of View 84° x 84° 90° x 72°: 120° 80° x 60°: 100°
Depth of Field 3.0mm - 50.0mm
Illumination Method 4 Super high-intensity
white LEDs 6 Super high-intensity white LEDs
Illumination Output ≤4,000lux ≤6,000lux ≤20,000lux
Pixels 160,000
Base Unit
Display Monitor 3.5’’ IPS anti-glare LCD
Articulation Control Thumb-actuated mechanical 360° Omni-directional rocker
Joystick Lock Manual reset/Auto reset
Brightness Control 6-step LED brightness adjustment
Function Photo taking, video recording, brightness adjustment
Stand-by Time 5 hours
Display Resolution 640 x 480 640 x 480
(Short Tip) 400x400) 640 x 480
Internal storage 16 GB SD Card | 10,000 photos, 8 hours video
Data I/O ports SD card, HDMI out, micro-USB
Battery One 18650 Li-ion battery
Operating Method One handed, portable
Dimensions 13.0” x 12.0” x 4.5”
Weight 2.2 lbs. / 1.0 kg
Menu Functions and Options
User Interface Drop down operating menu
File Management Photo and video recording, playback, thumbnail preview, delete, card formatting
Image Control Image rotation, live freeze, zoom in/out
Image Format JPEG/JPG/PNG (optional date and time stamp)
Video Format AVI (optional date and time stamp)
Upgrade Upgrade via SD card
Angle of Bend 120–180°C
Language English (En), Spanish (Es), French (Fr)
Operating Limits
Run Time ≤2.5Hours ≤4Hours
Operating Temp. Base Unit 14–122°F(-10–50°C)
Operating Temp. Insertion Tube -4–140°F(-20–60°C)
Recommended Storage Temp. 14–104°F(-10–40°C)
Protection Grade IP67
II PRODUCT SPECIFICATIONS

6 7
III PACKING LIST
ITEM
1 VJ-3 video borescope
2 18650 Li-ion battery (1 plus spare)
318650 Li-ion battery charger
4Micro USB cable
5AC power adapter
6Mini HDMI to HDMI cord
7 16GB SD card + card case
8 SD card reader
9User manual
IV PRODUCT OVERVIEW
The VJ-3 mechanical articulating video borescope is a nondestructive visual
testing instrument with integrated optics, illumination, image processing
and joystick-actuated steering. It is used for the remote visual inspection
of machinery, equipment and components. The VJ-3 facilitates the visual
recording and photo documentation of an inspection of parts and areas of
vital equipment that are otherwise inaccessible or that would require great
eortandexpensetoaccessdirectly.TheVJ-3consistsoftwomodules
integrated into one system: the insertion tube with distally mounted camera/
LEDs, and the base unit with control panel, LCD monitor, power source and all
necessary circuitry.
TheVJ-3isavailablefromthefactoryinavarietyofcongurationssuitablefor
dierenttasks,withoptionalinsertiontubelengthsanddiameters,aswellas
dierentlightwavelengths:white,infrared,orultraviolet.
The video signal from the VJ-3 can be viewed on the integrated LCD display or
on an external television.
APPLICATION AND SCOPE
The camera can be used to observe the crack, rust and foreign substances
inside. It is widely used in the production and detection procedures of
modern core industries like aviation, automobile, ship, electrical engineering,
chemistry, electric power and so on. The high-brightness LED lighting technol-
ogy as applied allows the illumination to be more than 10,000 Lux. With the
general graphic processor technology, the camera has the best color resto-
rationabilityandphoto-sensibilityforbettercolorrestorationanddenition.
Fig. 4-1 VJ-3 Articulating
Video Borescope

8 9
VI PREPARATION
6.1 THE CASE
NOTE
• Before carrying, check the case, handle, and buckle to ensure the case is
entirely closed. The case cover may be accidentally opened when lifting if
the buckle is not fully closed.
• Always use the provided case to protect the VJ-3 borescope.
• Only remove the instrument from the case when the cover is completely
open. This prevents accidents caused by the cover closing unexpectedly.
• Do not operate the borescope from within the case. The case cover may
close unexpectedly and pinch the hand.
Removing the instrument from the case:
• Placethecasehorizontallyonaat
and stable surface before opening.
• Start by gently removing the
insertion tube from the case.
• Once the insertion tube is removed,
use your other hand to remove the
base unit.
VPART NAMES AND FUNCTIONS
Fig. 5-1 Part names of the unit
Fig. 6-1 The case
1. Camera/LED module
2. Insertion Tube
3. On-O/Chargingindicator
5. Return/Photo/Video/Image
Playback/Switch
6. Left adjustment key
7. Right adjustment /Video
Playback key
8. Camera/Video key
9. Down Key
10. Up key
11. Menu key
12. On/Obutton
13. Camera/Video key
15. Headset jack
16. HDMI video output interface
17. SD card slot
18. Micro USB

10 11
6.2 POWER SUPPLY PREPARATION
REMOVING THE BATTERY
Usingyourthumbandforenger,
press the two buttons on the sides
of the battery chamber at the base
of the handle. Pull gently to remove
the battery compartment from the
handle. (See Fig. 6-2)
(as shown in Fig. 6-3).
OPENING THE BATTERY COMPARTMENT
Push the compartment
cover down gently with
the thumb to open the
battery compartment.
Fig. 6-3 Opening the
battery compartment
LOADING THE BATTERY
Load the 18650B Li-ion battery according to the indications on the positive
and negative electrode.
ATTENTION
• The battery cannot be placed in reverse polarity.
• Only one 18650B Li-ion battery is required.
• When needed, replace battery with a new 18650B Li-ion battery with
PCB-protection circuit.
BUILT-IN / INTERNAL CHARGING
1. Connect the AC power adapter that is included with your kit to the unit’s
micro USB battery recharging port.
2. Plug the AC power adapter into a standard wall outlet.
3. ThebatteryischargingwhentheOn/OChargingIndicatorlightisred.
Chargingisnishedwhenthisindicatorlightisgreen.
WARNING
• Use only the supplied AC power adapter for recharging the battery—input
of 100-240 V (50/60 Hz) AC, output of DC5V 2A, with micro USB interface
• Useofanadapterthatdoesnotcomplywiththeabovespecicationscan
causere,electricalshockorseveredamagetothebatteryand/orbore-
scope, and will void the warranty.
• The power adapter provided with this product is not waterproof. It may
cause electric shock if it comes into contact with water.
EXTERNAL CHARGING
Fig. 6-4 External charging
1. Load the 18650B Li-ion battery into the battery charger with the positive
end toward the top of the charger.
2. Plug the charger into a standard wall outlet.
3. Thechargingisnishedwhenthechargershows100%orthevoltage
shows 4.2V.
NOTE
• Ensure the battery is correctly loaded into the charger.
• The charger has built-in circuitry to prevent over-charging, however the
batteries should be removed from the charger and placed back into the
carrying case or the borescope after they are fully charged.
Fig. 6-2 Removing the
battery compartment

12 13
VII MENU OPERATION & FUNCTION
7.1 BUTTON POSITION
Fig. 7-1 Button and interface
position 1
Fig. 7-2 Button interface,
position 2
1. Camera/LED module
2. Insertion Tube
3. On-O/Chargingindicator
5. Return/Photo/Video/Image
Playback/Switch
6. Left adjustment key
7. Right adjustment /Video
Playback key
8. Camera/Video key
9. Down Key
10. Up key
11. Menu key
12. On/Obutton
13. Camera/Video key
15. Headset jack
16. HDMI video output interface
17. SD card slot
18. Micro USB
7.2 BUTTON FUNCTION
The Menu button is used to display the main menu. When pressed
fromwithintheMenuitservesasaselectionorconrmationkey.
The Up Key is used to go to a previous page within the menu.
The Down key is used to turn to the next page.
The Camera/Video key is used to take photographs in camera mode,
or to start/stop a recording in video mode.
The Right Adjustment/Video Playback key is used to adjust the status
or function within menus. It is used as play key while in image play-
back mode.
The Left Adjustment key is used to adjust the status or function in the
menus.
The Back/Photo/Video/Image Playback/Switch key is used to switch
between modes. There are four modes; Photo, Video, Image Playback
and Video Playback. It is used to execute ‘Return’ in the menu.
The ON-OFF key is used for startup and shutdown.
7.3 OVERVIEW OF MENU FUNCTIONS
7.3.1 SYSTEM SETTINGS MENU
1. Press the Menu key in any mode to enter the main menu, press the
Down key to select system settings (see Fig. 7-3).
Fig. 7-3
2. The system settings menu has seven settings; language, date/time, auto
shutdown,datestamp,format,factorysettingandrmwareupgrade.

14 15
LANGUAGE SETTINGS
This menu option is used to set the display language on the borescope. You
canselectfrom:English(En),SimpliedChinese(Simplied),Traditional
Chinese, German (De), Spanish (Es), French (Fr), Russian (RU), Japanese (JP), or
Korean (Kr).
DATE AND TIME SETTING
This menu is used to adjust the time (see Fig. 7-4) and the date. To make
changes, press the Back/Camera/Video/Image Playback/Switch key to
switch options, press the Up key or Down key to adjust the date. To
conrm,presstheMenukey . To return to the previous menu press the
Back/Photo/Video/Image Playback/Switch key .
Fig. 7-4
AUTOMATIC SHUTDOWN
This menu option is used to adjust the automatic shutdown, which is used to
conservebatterylifeiftheborescopeisnotinuseforaspeciedperiodof
time. The options are 1 min, 3 min, 5 min, or OFF.
DATE STAMP
This menu option allows you to adjust the date stamp placed on the upper
right corner of photos and video. Options available are OFF, Date, or Date and
Time (see Fig. 7-5).
Fig. 7-5
FORMAT
This Menu option will format the SD card. All data will be removed from the
card and cannot be restored. Select “Yes” on each screen of the Format menu
to format the SD card. Do not pull out the SD card during formatting.
FACTORY RESET
This will restore all system data to the factory setting. After restoring to the
factory setting through the option in the menu, select Yes to restore it to the
factory setting.
FIRMWARE UPGRADE
Can be used to update the system software.
7.3.2 ON SCREEN LEFT FUNCTION MENU
When in Photo or Video mode, press the Up key or Down key to access
the On Screen Left Function Menu. (Fig. 7-6)
Fig. 7-6
Thismenucontainsninedierentfunctionsettings.ThesettingsareLED
brightness,exposure,specialeect,zoom-in,freeze,grid,rotation,aspect
ratio and white balance.
LED BRIGHTNESS
This setting adjusts the brightness of the LEDs. Press Up key or Down key
to access LED Brightness setting. Adjust the brightness of the LEDs by
pressing the Right Adjustment/Video Playback key or Left Adjustment
key .
There are 6 levels for the LED brightness represented by the icons which are:

16 17
EXPOSURE
This setting adjusts the overall brightness of the image. Press the Right
Adjustment/Video Playback button to make the displayed image
brighter or the Left Adjustment button to make it darker.
SPECIAL EFFECT
This option is used to adjust the color of static images currently displayed and
recorded.
Options are Normal, Black and White, Inverted Colors. The icons displayed
for each setting are:
ZOOM-IN
1. Whenselected,Imagescanbedigitallymagniedby1x(upto4x)witheach
press of the Right Adjustment/Video Playback key .
2. To restore the displayed image to it’s original size, press the Right
Adjustment/Video Playback key repeatedly until the normal zoom is
restored.
3. Whilezoomingthescreenwilldisplaythevaluesofmagnicationwith
icons:
FREEZE
1. When inspecting in real-time, press Freeze to create a still the image on
the screen. To defreeze, press the Right Adjustment/Video Playback key
to restore the screen to a real-time image display .
WARNING
• Do not move the insertion tube when the image is frozen as there will be no
live display of the movement and damage could occur to the unit.
GRID
1. An on-screen grid can be displayed. This guide is designed to provide a
visual reference for the size of objects on screen.
2. Options: Thick, None, Thin, or Medium represented by the icons which are:
ROTATION
1. Whenareal-timeimageisdisplayed,itcanbeippedorrotatedby
pressing the Right Adjustment/Video Playback key .
2. There are four options when rotating. Normal, Flipped, upside down, and
ippedupsidedown.Theiconsare:
ASPECT RATIO
This setting sets the display scale, 4:3 or 3:3 .
WHITE BALANCE
The displayed image’s white balance can be manually adjusted or automati-
cally adjusted by the borescope to ensure the best color reproduction.
Auto white balance :This setting automatically detects the color tem-
perature of the photographed object and makes color adjustments.
Manual white balance :To set the manual white balance. At the site of
use, take a white piece of paper and place it 6-12 inches in front of the camera
module,llingtheentirescreen.Thiswillsetthecolortemperatureforthe
borescope camera.
7.4 HDMI OUTPUT
To display the real-time borescope image on an external monitor connect the
HDMI cable to the display and the HDMI port on the borescope.

18 19
VIII BASIC OPERATION
ATTENTION
Before turning on the borescope:
• Insert the SD card, otherwise all image capture and video recording func-
tionality will be inoperative.
• Check the lens for any dirt, grime or debris. Clean as necessary, using the
cleaningswabsprovided,beingcarefulnottoexthebendingsectionwhile
doing so.
8.1 TURNING ON/OFF
Presstheon-obutton (see Fig. 8-1) near the top corner of the base unit.
The borescope will power up and the LCD will display the real-time image
captured by the camera/LED module.
Fig. 8-1 On/O button
8.2 INSERTING THE INSERTION TUBE
INTO THE MACHINERY OR EQUIPMENT
BEING BORESCOPED
Inserting the insertion tube
Make sure the insertion tube and bending section are straight before starting
the inspection.
DO NOT attempt to articulate the bending section with the joystick while
the insertion tube is coiled, as this will result in breakage of the articulation
control wires.
• After the insertion tube enters the inspection port, adjust the brightness as
necessary and use the LCD monitor to see the internal view.
• Manipulate the joystick as needed in order to steer the insertion tube and
camera/LED module to the inspection target.
REMINDER
STOP IMMEDIATELY if the joystick control mechanism does not respond
to normal inputs or any abnormality occurs during operation. Move the
joystick to the center position and carefully extract the insertion tube from
the inspection area.
8.2.1 EXTRACTING THE INSERTION TUBE
1. Move the joystick to the center/neutral position.
2. Withdraw the insertion tube slowly, being careful to hold on to it with one
hand so that it does not drop after it exits the inspection access port.
WARNING
• Do not remove the insertion tube when the bending section is at an angle.
Doing so could damage the bending section and/or the equipment being
inspected.
• If the insertion tube becomes stuck during the extraction, gently rotate
the joystick until it becomes dislodged, and then pull the insertion tube
out. Never yank or forcefully remove the insertion tube.
8.3 RECORDING IMAGES
Still images and video can be recorded during live view mode and are stored
on the SD card.

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8.3.1 LOADING THE SD CARD
1. Open the rubber cover on the left side of the base unit.
2. Insert the SD card into the slot with the card’s notch pointed toward the
top of the base unit, then close the rubber cover.
REMINDER
• The SD card is not properly aligned if it does not slide smoothly into the
slot. Please check the direction of the card and never use force.
• Thelenamewillautomaticallybegeneratedwhensavingimagesonthe
SD card.
• Forthelenameextension,“.JPG”representsthestillimagele,and“.AVI”
representsthevideole.
• File numbers are assigned sequentially from 0001 to 9999.
8.4.2 TAKING STILL IMAGES
1. When a real time image is displayed
press the Back/Photo/Video/Image
Playback/Switch key to switch the
mode to camera.
2. Press the Camera/Video trigger button
under the handle grip or in the
lower center of the button to record a
still image.
Fig. 8-4 Camera mode indicator
8.4.3 RECORDING VIDEO
1. When a real time image is displayed
press the Back/Photo/Video/Image
Playback/Switch key to switch the
mode to video.
2. Press the Camera/Video trigger button
under the handle grip or in the
lower center of the button to record a
video. Press it again to stop recording.
Fig. 8-5 Video mode indicator
8.4 IMAGE PLAYBACK
See: Full Screen View
8.4.1 MULTI-IMAGE VIEW (THUMBNAILS)
Not Currently Available on this model
8.4.2 FULL SCREEN VIEW
1. When a real time image is displayed press the Back/Photo/Video/Image
Playback/Switch key twice from camera mode and once from video
mode to display an image.
2. Once in the full image view, press the Up key or Down key to move to
the next image or video.
3. To play a video back, press the Camera/Video key when viewing the
video in Full Screen View.
8.4.3 DELETING INDIVIDUAL IMAGES AND VIDEO
1. When reviewing an image in full screen view, navigate to the image or
video you want to remove.
2. Press the Menu key tobringuptheprompt“Deletethisle?”.
3. Use the Up key to highlight “Yes” then press the Menu key again to
conrmthedeletion.
NOTE
• Onceyoudeletethatimage,another“Deletethisle?”promptwillappear
on the next image. If you want to keep that image, press the Menu key
when “No” is highlighted and it will remove that prompt.
8.4.4 DELETING ALL IMAGES/VIDEOS
Not available
REMINDER
• Although the option to delete all images/videos is not available, all Images
and Video can be viewed, organized and deleted by removing the SD card
(8.4.1) from the VJ-3 Borescope and using the supplied SD card reader with
your computer.

22 23
IX STORAGE AND MAINTENANCE
9.1 CLEANING
CLEANING THE INSERTION TUBE
1. Wipe dirt, grease, grime and liquids from the insertion tube with a
dust-free cloth.
2. Make sure that the insertion tube is completely dry before replacing
the borescope back into the case.
WARNING
Do not store the borescope in a high temperature, high humidity, or
corrosive environment.
CLEANING THE LCD SCREEN
IftheLCDscreenhasngerprints,greaseorstains,wipethescreenwitha
dust-free cloth.
CLEANING THE BASE UNIT
Wipe the base unit with a dust-free cloth as needed.
9.2 REPACKING
1. Return the borescope to the case carefully in order to avoid unintentional
damage to the insertion tube or camera/LED module.
2. Be sure that the joystick is in the center/neutral position and that the
bending section is straight, prior to inserting the borescope into the case.
3. When returning the borescope to the case, rstplacethebaseunitinto
the case, then carefully feed the insertion tube into and around the slotted
channel in the case that is designed to house the insertion tube.
9.3 STORAGE
Store at normal room temperature and humidity.
XTROUBLESHOOTING
If malfunctions cannot be resolved by following the troubleshooting guide-
lines below, please contact ViewTech for more detailed troubleshooting
instructions or to request a Return Merchandise Authorization (RMA) and
repair ticket:
10.1 TROUBLESHOOTING GUIDELINES
MALFUNCTION POSSIBLE CAUSES PROPOSED MEASURES
Unable to capture images
or video No SD card Install the SD card
correctly
Still showing no SD card
after insertion of SD card
SD card is not inserted
properly
Re-insert the SD card into
the slot
Automatic shutdown
Triggered by too high
ambient temperature
Stop using, allow unit
to cool down, and then
restart
Triggered by too low
battery level Charge the battery
Unclear image The camera lens or LCD
monitor is dirty
Wipe clean with a dust-
free cloth or swabs
Joystick resistance feels
high—A lot of pressure
is required to move the
joystick
The insertion tube is
coiled or bent too much
Straighten the insertion
tube as much as possible
10.2 REPAIR
• Please contact ViewTech before sending your borescope in for repair.
A detailed description of the problem and an overview of the operating
environment or accident that may have caused the damage will be
requested.
• Servicing and repair of this borescope is to be performed only by
ViewTech. Do not disassemble or attempt to repair this borescope, as
this will immediately void the warranty.

24 25
PRODUCT WARRANTY
The purchased product is covered under the manufacturer product warranty.
Thewarrantybecomeseectiveonthedatethepurchaserreceivestheorig-
inalproduct.Thewarrantyperiodistwelvemonthsfromtheeectivedate.
During the warranty period, the manufacturer will repair, at manufacturer’s
expense (including shipping expenses), any defective products or compo-
nents. This warranty covers only those repairs that become necessary due
to product defects or defects in manufacturer workmanship. This warranty
does not cover damage to the purchased products due to misuse, abuse or
accidents involving the products.
INVALIDITY OF PRODUCT WARRANTY
The manufacturer product warranty will be void regardless of the remaining
warranty period if the product is opened, customized, or tampered with by
anunauthorizedtechnician.Ifanyrepairormodicationisperformedbyan
unauthorized technician, ViewTech will not be responsible or liable for any
damage to persons or property that may result.
REPAIR PROCEDURE
To initiate a repair, regardless of whether the repair is under warranty or not,
an RMA (Return Merchandise Authorization) number must be obtained. Any
item(s) returned without an RMA number cannot be accepted or processed.
Please follow the repair procedure as indicated below:
• Call ViewTech at 231-943-1171 to request a Return Merchandise
Authorization (RMA) Number.
• Package the unit securely and ship the product to the address that will be
provided along with the RMA number.
• Upon completion of the repair, the unit will be returned to the address
speciedbythecustomer.
If the repair falls outside the warranty terms or the warranty period, customer will
receive notice of the repair charges prior to repair.
CERTIFICATIONS
Low voltage directive
and EMC directive
Conforms to CE
WEEE directive
Conforms to WEEE
RoHS directive
Conforms to RoHS

Traverse City, Michigan, USA
231.943.1171
WWW.VIEWTECH.COM
Digital Updated 02/20