ViewSonic IFP9850-4 User manual

IFP9850-3
Commercial Touch Display
User Guide
Model No. VS17853
P/N: IFP9850-3
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic®Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

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Safety Precauons
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section on page 116.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• The device is a monitor with an LED backlight intended for general office use.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.

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• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
4 inches
(10 cm)
4 inches
(10 cm)
4 inches
(10 cm)
11.875 inches
(30.16 cm)
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged
if liquid is spilled onto or objects fall in the unit
if the unit is exposed to moisture
if the unit does not operate normally or has been dropped

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Contents
Safety Precautions....................................................... 3
Introduction .............................................................. 10
Package Contents .................................................................................................10
Wall Mount Kit Specifications (VESA)...................................................................11
Product Overview.................................................................................................12
Control Panel......................................................................................................... 12
I/O Panel................................................................................................................ 13
Remote Control..................................................................................................... 14
Using Gestures ...................................................................................................... 17
Select and Deselect an Object (Clicking) .......................................................... 17
Display Menu Opons (Right-Clicking) .............................................................. 17
Double-Clicking ................................................................................................. 17
Moving an Object.............................................................................................. 18
Erasing Digital Ink .............................................................................................. 18
Swipe Up for General Sengs........................................................................... 18
Making Connections.................................................. 19
Connecting External Devices ................................................................................19
VGA Connection .................................................................................................... 19
HDMI Connection.................................................................................................. 19
RS232 Connection ................................................................................................. 20
USB, Networking, and Microphone Connections.................................................. 21
Media Player Connection ...................................................................................... 22
SPDIF Connection .................................................................................................. 23
Video Output Connection ..................................................................................... 24

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Using Your ViewBoard............................................... 25
Powering On/Off your ViewBoard........................................................................25
Initial Launch Setup ..............................................................................................26
vLauncher - Customizable Welcome Screen.........................................................28
Tool Bar ................................................................................................................29
ViewBoard On-Screen Display (OSD) Menu .........................................................35
General Settings .................................................................................................... 36
Audio Settings ....................................................................................................... 38
Screen Settings...................................................................................................... 39
Display Settings ..................................................................................................... 40
Adjust Settings ...................................................................................................... 41
Advanced Settings................................................................................................. 42
Wireless & Networks......................................................................................... 42
Wi-Fi .............................................................................................................. 43
Ethernet ........................................................................................................ 44
Wireless Hotspot........................................................................................... 45
BT .................................................................................................................. 46
VPN................................................................................................................ 47
Share ............................................................................................................. 49
Device................................................................................................................ 51
Theme ........................................................................................................... 51
Display........................................................................................................... 51
Wallpaper.................................................................................................. 52
HDMI Out Encrypon Seng .................................................................... 53
Burn-in Protecon Interval........................................................................ 54
Storage ...................................................................................................... 54
Sound ........................................................................................................ 54
Personal............................................................................................................. 55
Security.......................................................................................................... 55
Trusted Credenals.................................................................................... 55
Clear Credenals ....................................................................................... 56
Unknown Sources...................................................................................... 56
Language & Input .......................................................................................... 57
Language ................................................................................................... 57
Current Keyboard ...................................................................................... 57
Exisng Keyboard ...................................................................................... 58
Startup and Shutdown .................................................................................. 59
Startup Channel......................................................................................... 59

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Built-in PC Startup Opon ......................................................................... 59
Standby Mode ........................................................................................... 60
Black Screen Aer Startup......................................................................... 61
Close Power O Reminder ........................................................................ 61
Password for Screen Lock.............................................................................. 62
Input Seng.................................................................................................. 63
Input Alias Switch...................................................................................... 63
Wake on Acve Source.............................................................................. 64
Auto Search ............................................................................................... 64
Channel Auto Switch ................................................................................. 64
No Signal Power O................................................................................... 64
HDMI CEC Sengs..................................................................................... 64
Other Sengs................................................................................................ 65
Side Toolbar Channel................................................................................. 65
ECO Mode ................................................................................................. 65
System ........................................................................................................... 66
Date & Time .............................................................................................. 66
About Device................................................................................................. 68
System Update .......................................................................................... 68
Advanced....................................................................................................... 70
Mode......................................................................................................... 70
APP ............................................................................................................ 71
Password ................................................................................................... 72
USB Disk Enable......................................................................................... 72
Privacy ....................................................................................................... 72

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Embedded Applications and Settings......................... 73
Embedded Digital Whiteboard App......................................................................73
myViewBoard........................................................................................................ 73
Floang Bar ....................................................................................................... 73
Toolbar .............................................................................................................. 73
vBoard Lite ............................................................................................................ 75
User Interface:................................................................................................... 75
Menu Opons: .................................................................................................. 75
Watercolor Feature ........................................................................................... 76
ViewBoard Cast ....................................................................................................77
Cast Sender from Windows-based Devices, Macbook, and Chrome devices. ...... 78
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet. ........................................................................................................ 79
Cast Out from a Mobile Device that Supports Annotation ................................... 80
Air Class ................................................................................................................81
Voter.............................................................................................................. 82
Responder....................................................................................................... 84
Message ......................................................................................................... 84
Manager......................................................................................................... 84
Exit.................................................................................................................. 84
Other Default Applications...................................................................................85
Zoom ..................................................................................................................... 85
Join a Meeng ................................................................................................... 86
Start an Instant Meeng.................................................................................... 87
Sweeper ................................................................................................................ 88
Screen Lock ........................................................................................................... 89
Set Password ..................................................................................................... 89
Screen Lock Enabled.......................................................................................... 89
Chromium.............................................................................................................. 90
Folders................................................................................................................... 91

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RS-232 Protocol......................................................... 93
Description ...........................................................................................................93
RS232 Hardware Specification .............................................................................. 93
LAN Hardware Specification.................................................................................. 94
RS232 Communication Setting.............................................................................. 94
LAN Communication Setting ................................................................................. 94
Command Message Reference.............................................................................. 94
Protocol ................................................................................................................95
Set-Function Listing............................................................................................... 95
Get-Function Listing ............................................................................................ 101
Remote Control Pass-through Mode .................................................................. 109
Appendix................................................................. 112
Specifications......................................................................................................112
Display Modes ....................................................................................................113
VGA Mode ........................................................................................................... 113
HDMI Mode......................................................................................................... 113
Troubleshooting .................................................................................................114
Maintenance.......................................................................................................116
General Precautions............................................................................................ 116
Cleaning the Screen............................................................................................. 116
Cleaning the Case................................................................................................ 116
Regulatory and Service Information ........................ 117
Compliance Information.....................................................................................117
FCC Compliance Statement................................................................................. 117
Industry Canada Statement................................................................................. 117
CE Conformity for European Countries ............................................................... 117
Declaration of RoHS2 Compliance....................................................................... 118
ENERGY STAR statement..................................................................................... 119
Indian Restriction of Hazardous Substances ....................................................... 119
Product Disposal at End of Product Life.............................................................. 119
Copyright Information ........................................................................................120
Customer Service ................................................................................................ 121
Limited Warranty ................................................................................................ 122
Mexico Limited Warranty.................................................................................... 125

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Introducon
Package Contents
• HDMI cable • Stylus pen x 2
• Power cable x 4 • Quick start guide
• Remote control • RS232 adapter
• AAA battery x 2 • Clamp x 5
• USB cable • Plate
• AV cable • Screw x 8
1.5V 1.5V
ViewBoard IFP9850-3
Commercial Touch Display
Quick Start Guide
Guía de inicio rápido
Guide rapide de début
Guia de inicio rapido
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
informaon.

11
Wall Mount Kit Specicaons (VESA)
NOTE: Please follow the instrucons in the wall mount installaon guide to
install your wall mount or mobile mount bracket. If aaching to other
building materials, please contact your nearest dealer.
Model VESA Spec. (A x B) Standard Screw (C x D) Quanty
IFP9850-3 - 98” 800 x 600 mm M8 x 25 mm 4
NOTE: Do not use screws that are longer than the standard dimension, as they
may cause damage to the inside of the display.

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Product Overview
Control Panel
Number Descripon
1Areas for placing touching pen
2
• Press the key to turn on the device
• Press the key to turn o/on the display backlight only Press and
hold the key to turn o the device
3Remote control receiver
4USB port for Embedded Player and internal PC

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I/O Panel
Number Descripon
1Extend content out to another display device
2USB port for Embedded Player and internal PC
3
• Touch signal output to the external PC
• Touch 1 for HDMI IN 2 and 3
• Touch 2 for HDMI IN 1 and VGA IN
4
• High-denion mulmedia interface signal input, connect to PC
with HDMI output, set-top box, or othervideo device
• HDMI 1, 2, 3 support up to 3840x2160@60Hz, HDCP 2.2
• HDMI 1, 2, 3 support HDMI CEC(One Touch Play, System Standby,
paral Remote Control Pass Through)
5External computer image input
6External computer audio input
7SPDIF output
8Serial interface, used for mutual transfer of data between devices
9Audio output to the external speaker
10 Standard RJ45 (10M/100M/1G) Internet connecon interface
• Used for the Embedded Player and Slot-in PC
11 Power On / O switch
12 AC power input

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Remote Control

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Inserng Remote Control Baeries
To insert baeries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the
“+” on the baery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: There is a risk of explosion if baeries are replaced with the incorrect
type.
NOTE:
• It is recommended that you do not mix battery types.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.

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Remote Control Receiver Range
The working range of the remote control is shown here. It has an eecve range
of 8 meters. Ensure there is nothing obstrucng the remote control’s signal to the
receiver.

17
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a
keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect
objects, change the locaon of an object, access sengs, erase digital ink, and
much more.
Select and Deselect an Object (Clicking)
Press and release the ViewBoard to
select/deselect opons or objects. This
is like a single, standard le mouse click.
USBUSB USB
Display Menu Opons (Right-Clicking)
Press and hold the ViewBoard with your
nger. This is like a single, standard right
mouse click.
USBUSB USB
Double-Clicking
Quickly press and release twice in the
same locaon on the ViewBoard. This is
like a double, standard le mouse click.
USBUSB USB
2x

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Moving an Object
Press and hold the object on the
ViewBoard and slowly drag it with your
nger to your desired locaon.
USBUSB USB
Erasing Digital Ink
Use your aened hand, palm, or st
on the ViewBoard and move your hand
across the area which you wish to erase.
Swipe Up for General Sengs
Swipe up from the boom of the
ViewBoard to launch the General
Sengs. To learn more see page 35.
USBUSB USB

1919
Making Connecons
This secon guides you on how to connect the ViewBoard with other equipment.
Connecng External Devices
AUDIO IN
VGA
TOUCH2
VGA Connecon
To connect via VGA:
1. Connect a VGA cable (15-pin) from your external device to the VGA IN port on
the display.
2. Connect an audio cable from the AUDIO OUT port on your external device to the
AUDIO IN port on the display.
3. Connect a USB cable to the external device from the TOUCH OUT port of the
display.
HDMI Connecon
To connect via HDMI:
1. Connect an HDMI cable from your external device to the HDMI IN port on the
display.
2. Connect a USB cable to the external device from the TOUCH OUT port of the
display.

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RS232 Connecon
RS232
Serial Port Cable
When you use a RS232 serial port cable to connect your display to an external
computer certain funcons can be controlled remotely by the PC, including Power
On/O, Volume adjustment, Input select, Brightness, and more.
ViewSonic also oers a complimentary soware, vController, that allows users to
control their ViewSonic commercial displays from a remote PC.