ViewSonic VS17528 User manual

VG2455/VG2755
Display
User Guide
Model No. VS17528/VS17529
P/N: VG2455/VG2755
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found on
our web site at http://www.viewsonic.com in English, or in specic languages using
the Regional selection box in the upper right corner of our website. “Antes de operar
su equipo lea cu idadosamente las instrucciones en este manual”

Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated
to exceeding the world’s expectations for technological evolution,
innovation, and simplicity. At ViewSonic, we believe that our products
have the potential to make a positive impact in the world, and we are
confident that the ViewSonic product you have chosen will serve you
well.
Once again, thank you for choosing ViewSonic !

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Contents
1. Cautions and Warnings ..................................... 1
2. Getting Started ................................................... 4
2-1. Package Contents............................................................. 5
2-2. The Exterior of the Monitor................................................ 6
2-3. Hardware Installation ........................................................ 7
2-4. Quick Installation............................................................. 14
2-5. Power On ........................................................................ 17
2-6. Driver Installation (Windows 10 Setup)........................... 18
3. Adjusting the Screen Image............................ 19
3-1. Using the Control Panel .................................................. 19
3-2. Monitor Optimization ....................................................... 23
3-3. Setting the Timing Mode ................................................. 23
3-4. Additional Software Installation (Optional) ...................... 24
4. OSD Menu Introduction ................................... 25
4-1. OSD Menu Tree.............................................................. 25
4-2. OSD Menu Explanation................................................... 30
4-3. Monitor Setting Management.......................................... 40
5. Specifications................................................... 41
6. Troubleshooting............................................... 44
7. Cleaning and Maintenance.............................. 45
Safe Cleaning Practices ......................................................... 45

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8. Compliance Information .................................. 47
8-1. FCC Compliance Statement ........................................... 47
8-2. Industry Canada Statement ............................................ 48
8-3. CE Conformity for European Countries........................... 48
8-4. TCO Information (for VG2755 only) ................................ 49
8-5. Declaration of RoHS2 Compliance ................................. 52
8-6. Indian Restriction of Hazardous Substances .................. 54
8-7. Product Disposal at End of Product Life ......................... 54
9. Copyright Information...................................... 55
10. Service Information.......................................... 56
Product Registration ............................................................... 56
Customer Service ................................................................... 57
Limited Warranty..................................................................... 60
Mexico Limited Warranty ........................................................ 65

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1. Cautions and Warnings
1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings and follow all instructions.
4. Sit at least 18” / 45cm from the monitor.
5. When installing the monitor, please leave 10cm of open space
around the monitor for ventilation safety purposes.
6. Always handle the display with care when moving it.
7. Exercise caution when removing the rear cover of the monitor.
This monitor contains high-voltage parts.
8. Do not use this equipment near water. To reduce the risk of fire
or electric shock, do not expose the monitor to rain or moisture.
9. Avoid exposing the monitor to direct sunlight or other sources
of sustained heat. Do not install near any heat sources such
as radiators, heat registers, stoves, or other devices (including
amplifiers) that may increase the temperature of the monitor to
dangerous levels.
10. Clean with a soft, dry cloth. If further cleaning is required, see
“Cleaning the Display” in this guide for further instructions.
11. Avoid touching the screen. Skin oils are difficult to remove.
12. Do not touch, rub or apply pressure to the monitor screen, as it
may permanently damage the screen.
13. Place the monitor in a well-ventilated area. Do not place
anything on the display that prevents heat dissipation.
14. Do not place heavy objects on the display, video cable, or power
cord.

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15. If smoke appears, an abnormal noise, or a strange odor is
present, immediately switch the display off and call your dealer
or ViewSonic. It is dangerous to continue using the display.
16. Do not attempt to circumvent the safety provisions of the
polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade and the
third prong are provided for your safety. If the plug does not fit
into your outlet, obtain an adaptor and do not attempt to force
the plug into the outlet.
17. When connecting to a power outlet, DO NOT remove the ground
prong. Please ensure grounding prongs are NEVER REMOVED.
18. Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Be sure that the power outlet is located near the
equipment so that it is easily accessible.
19. Only use attachments/accessories specified by the
manufacturer.
20. Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the
equipment. When a cart is used, use with caution
when moving the cart/equipment combination to
avoid injury from tipping over.
21. Unplug this equipment when it will be unused for long periods of
time.

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22. Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power-supply cord or plug is damaged, if liquid is spilled
onto or objects fall into the unit, if the unit is exposed to rain or
moisture, or if the unit does not operate normally or has been
dropped.
23. Excessive sound pressure from ear-/headphones can cause
hearing damage /hearing loss.
24. Adjustment of the volume control as well as the equalizer may
increase the ear-/ headphones output voltage and therefore, the
sound volume level.
25. The factors influencing the ear-/headphones output other than
those specified by the manufacturer (e.g. operating system,
equalizer software, firmware, driver) may increase the ear-/
headphone output voltage and therefore, the sound volume
level.
26. NOTICE: MONITOR MAY OVERHEAT AND SHUT DOWN!
If monitor shut down, please reboot your monitor. After reboot,
test the new Max Refresh rate by enabling it in the NVIDIA
Control Panel.
If you don't see an image, please disconnect the DP cable and
use the monitor OSD to try again with a safer Max Refresh.

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2. Getting Started
Should problems arise and the product you have purchased needs
to be returned for any reason, please keep the original packaging,
registration form, and receipt. Having these items will make it easier
for you to verify your product and repair, refund and/or return your
product to you.
If you have any problems with your product or questions that have
not been addressed in the User Guide, please contact customer
service for help.
Important! Save the original box and all packing material for your
future shipping needs.
NOTE: The word “Windows” in this user guide refers to Microsoft
Windows operating system.

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2-1. Package Contents
Your monitor package includes:
• Monitor
• Power cord
• Video cable1
• USB cable
• Quick Start Guide
NOTE:
1The video cables included in your package may vary depending
on your country. Please contact your local reseller for more
information.

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2-2. The Exterior of the Monitor
A. Front B. Left and Right
1
C. Rear
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1. Control panel (Expanded in 3-1)
2. I/O port (input/output) This area
should include all I/O connection
options, as well as the power input
connector (Expanded in 2-4)
3. Kensington security slot (Expanded in
2-3 section G)
4. This is the VESA wall mounting area
on the back of the moitor*. For the
VESA wall mounting installation
steps, please see 2-3 section F for
additional instructions.
*VESA wall mount capability varies
depending on model: some models
will not have VESA wall mounting
capability.
5. Speaker

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2-3. Hardware Installation
A. Base Attachment
Procedure
B. Base Removal Procedure
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C. Adjusting the Monitor’s Height
- Push the top of the monitor downward until it is at the desired
viewing height for use.
- You can also pull the monitor back up, to the desired viewing
height for use.

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D. Adjusting the Angle
- After adjusting the monitor’s height, stand in front of the
monitor so it is centered in front of you.
- The angle of the screen can be adjusted by moving the panel,
angling it forward or back.
Rear Side Front Side
*Adjustment angles vary depending on each individual model.

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E. Pivot Feature
1. Lift/raise the monitor as high as it can go (max height).
2. Adjust the monitor, angling the top back and pull the bottom
forward (see the below picture for reference).

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3. Rotate the monitor clockwise and counterclockwise, (see the
below picture for reference).
4. Finish the monitor installation by fully rotating the monitor
90°(see the below picture for reference).
*This picture is for reference only

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F. Wall Mounting (Optional)
NOTE: For use only with a UL Listed Wall Mount Bracket.
To obtain a wall-mounting kit or height adjustment base, contact
ViewSonic®or your local dealer. Refer to the instructions that come
with the base mounting kit. To convert your display from a desk-
mounted to a wall-mounted display, do the following:
1. Find VESA compatible wall-mounting kit which meets the
quaternions below,
2. Verify that the power button is turned Off, then disconnect the
power cord.
3. Lay the display face down on a towel or blanket.
4. Remove the base. (Screws removal might be required.)
5. Attach the mounting bracket from the wall mounting kit using
screws of the appropriate length.
6. Attach the display to the wall, following the instructions in the
wall-mounting kit.

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G. Using the security slot
The security slot is located on the back side of the monitor. For
more information on installation and usage, please refer to the user
guide of the security slot you applied.
Below is an example of setting up the security slot on a table for
your reference.
*This picture is for reference only

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2-4. Quick Installation
Connect Video Cable
1. Make sure both the LCD monitor and computer are turned OFF.
2. Remove rear panel covers if necessary.
3. Connect the video cable from the LCD monitor to the computer.
AC In D-Sub
HDMI
USB
Up Stream
USB Type-C
USB
Down Stream
USB Port
DisplayPort

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A. Power Cable (and AC/DC adapter if required)
Connect the female connector of AC power cord to the power
connector of monitor, and the AC plug of AC power cord to the
AC outlet.
B. Video and Audio Cable
Connect one end of the DisplayPort cable to the DisplayPort or
mini DP connector on the rear of the monitor*. And connect the
other end of the DisplayPort cable to the DisplayPort or mini DP
connector on the computer.
For a computer or other source device with HDMI output,
connect the HDMI cable to the HDMI connector on the rear of
the monitor and the HDMI port of the computer or source device.
For a MAC with Thunderbolt output, connect the mini DP end of
the “mini DP to DisplayPort cable” to the Thunderbolt output of
MAC. And connect the other end of the cable to the DisplayPort
connector on the rear of the monitor.
*This picture is for reference only

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* Please do not connect the DP out on the monitor to the
DisplayPort or mini DP connector on the computer. DP out is
used for daisy chain connection (Explained in section D)
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*This picture is for reference only