ViewSonic VS18786 User manual

IFP52-1C Series
Commercial Touch Display
User Guide
Model No. VS18786 | VS18789 | VS18791
P/N: IFP6552-1C | IFP7552-1C | IFP8652-1C
IFP6552-1CN | IFP7552-1CN | IFP8652-1CN
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic®Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website.

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

3
Safety Precauons
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• Use a soft, dry cloth to clean the external housing. For more information, refer
to the "Maintenance" section.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• The device is a monitor with an LED backlight intended for general office use.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.

4
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.
• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation. Also, avoid any direct lighting.

5
• CAUTION:
Immediately unplug your device from the wall outlet and refer servicing to a
qualified service personnel under the following conditions:
When the power supply cord or plug is damaged.
If liquid has been spilled onto or objects have fallen into the unit.
If the unit has been exposed to moisture.
If the unit does not operate normally or has been dropped.
Never place the device in an unstable location. The device may fall, causing
serious personal injury or death. Many injuries, particularly to children, can be
avoided by taking simple precautions such as:
Using cabinets or stands recommended by the manufacturer of the device.
Only using furniture that can safely support the device.
Ensuring the device is not overhanging the edge of the supporting furniture.
Not placing the device on tall furniture (e.g., cupboards or bookcases)
without anchoring both the furniture and the device to a suitable support.
Not placing the device on cloth or other materials that may be located
between the device and supporting furniture.
Educating children about the dangers of climbing on furniture to reach the
device or its controls.
If the existing device is going to be retained and relocated, the same
considerations as above should be applied.

66
Contents
Safety Precautions....................................................... 3
Introduction .............................................................. 10
Package Contents .................................................................................................10
Wall Mounting Specifications (VESA) ...................................................................11
Product Overview.................................................................................................12
Front Panel............................................................................................................ 12
Rear Panel ............................................................................................................. 12
Control Panel......................................................................................................... 13
I/O Panels.............................................................................................................. 14
Remote Control..................................................................................................... 16
Using Gestures ...................................................................................................... 19
Select and Deselect an Object (Clicking) ........................................................... 19
Display Menu Opons (Right-Clicking) .............................................................. 19
Double-Clicking ................................................................................................. 19
Moving an Object.............................................................................................. 20
Erasing Digital Ink .............................................................................................. 20
Making Connections.................................................. 21
Connecting External Devices and Touch Connection ...........................................21
USB Type-C Connection......................................................................................... 22
HDMI Connection.................................................................................................. 22
VGA Connection .................................................................................................... 22
RS-232 Connection................................................................................................ 23
USB and Networking Connections ........................................................................ 24
Media Player Connection ...................................................................................... 25
SPDIF Connection .................................................................................................. 26
Video Output Connection ..................................................................................... 27

7
Using Your ViewBoard............................................... 28
Powering On/Off your ViewBoard........................................................................28
Initial Launch Setup ..............................................................................................29
vLauncher - Customizable Welcome Screen.........................................................31
vLauncher Message............................................................................................... 31
Applications........................................................................................................... 32
Toolbar .................................................................................................................34
On-Screen Display (OSD) Menu............................................................................40
General Settings .................................................................................................... 41
Input Settings ........................................................................................................ 42
Widget................................................................................................................... 43
Settings - HDMI & VGA Input Source....................................................................44
Audio Settings ....................................................................................................... 44
Screen Settings...................................................................................................... 45
Display Settings ..................................................................................................... 46
Low Blue Light Filter and Eye Health..................................................................... 47
Adjust Settings - (VGA Only).................................................................................. 49
Settings - ViewBoard Player .................................................................................50
Wireless & Network .............................................................................................. 50
Wi-Fi .................................................................................................................. 51
Ethernet ............................................................................................................ 52
Wireless Hotspot............................................................................................... 53
VPN.................................................................................................................... 54
Share ..................................................................................................................... 56
SAMBA............................................................................................................... 56
Display................................................................................................................... 58
Wallpaper.......................................................................................................... 59
Protecon.......................................................................................................... 61
HDMI Out .......................................................................................................... 62
Preference............................................................................................................. 63
Touch................................................................................................................. 64
Language ........................................................................................................... 64
Keyboard & Input Method ................................................................................ 65
Date & Time ...................................................................................................... 66
Boot Mode ........................................................................................................ 67
Startup & Shutdown.......................................................................................... 68
Toolbar Seng .................................................................................................. 69

8
Input Source.......................................................................................................... 70
Rename Input Source ........................................................................................ 71
Source................................................................................................................ 72
App ........................................................................................................................ 73
APP .................................................................................................................... 74
System................................................................................................................... 76
Clone to USB...................................................................................................... 77
Display ID........................................................................................................... 78
Security.............................................................................................................. 79
System Update .................................................................................................. 82
About Device..................................................................................................... 83
Embedded Applications and Settings......................... 84
Embedded Digital Whiteboarding App.................................................................84
Whiteboard ........................................................................................................... 84
ViewBoard Cast ....................................................................................................86
Cast Sender from Windows-based, Macbook, and Chrome devices..................... 87
Cast Sender from Mobile Devices: iOS-based (iPhone, iPad) and Android OS based
phone/tablet. ........................................................................................................ 88
Screen Recorder ...................................................................................................89
Air Class ................................................................................................................90
Voter ..................................................................................................................... 92
Judge ..................................................................................................................... 94
Responder ............................................................................................................. 95
Selector ................................................................................................................. 96
Grouping................................................................................................................ 96
Message ................................................................................................................ 97
Manager................................................................................................................ 97
Exit......................................................................................................................... 97
Other Default Applications...................................................................................98
vSweeper............................................................................................................... 98
Screen Lock ........................................................................................................... 99
Chromium............................................................................................................ 100
Folders................................................................................................................. 101

9
RS-232 Protocol....................................................... 103
Description .........................................................................................................103
RS-232 Hardware Specification ........................................................................... 103
LAN Hardware Specification................................................................................ 104
RS-232 Communication Setting........................................................................... 104
LAN Communication Setting ............................................................................... 104
Command Message Reference............................................................................ 104
Protocol ..............................................................................................................105
Set-Function Listing............................................................................................. 105
Appendix................................................................. 110
Specifications......................................................................................................110
Display Modes ....................................................................................................111
VGA Mode ........................................................................................................... 111
HDMI Mode......................................................................................................... 111
Type-C Mode....................................................................................................... 112
Troubleshooting .................................................................................................113
Maintenance.......................................................................................................115
General Precautions............................................................................................ 115
Cleaning the Screen............................................................................................. 115
Cleaning the Case................................................................................................ 115
Regulatory and Service Information ........................ 116
Compliance Information.....................................................................................116
FCC Compliance Statement................................................................................. 116
Industry Canada Statement................................................................................. 117
CAN ICES-003 (A)/NMB-003(A) ........................................................................... 117
CE Conformity for European Countries ............................................................... 117
Declaration of RoHS2 Compliance....................................................................... 117
ENERGY STAR® statement................................................................................... 118
Indian Restriction of Hazardous Substances ....................................................... 118
Product Disposal at End of Product Life.............................................................. 119
Copyright Information ........................................................................................120
Customer Service ................................................................................................ 121
Limited Warranty ................................................................................................ 122
Mexico Limited Warranty.................................................................................... 125

10
Introducon
Package Contents
• HDMI cable (10 ft/3 m) • Touch Pen x 2
• Power cable • Quick Start Guide
• Remote control • RS-232 adapter
• AAA battery x 2 • Clamp x 5
• USB cable for touch (10 ft /3 m) • USB Type-C cable (5.9 ft /1.8 m)
• Webcam Plate • Eraser
• Webcam Screws x 4
(M4x6mm x 2, M3x6mm x 2)
• Wall Mount Screws x 4
(M8x25mm x 4)
• Compliance Statement
OK
Aspect
M3 X 2
M4 X 2
M8 X 4
IFP6552-1C/7552-1C/8652-1C
(VS18786/VS18789/VS18791)
ViewBoard series
OK
Aspect
M8 x 25 mm x 4
(10 cm)
(10 cm)(10 cm)
1
Compliance Statement
적합성 선언
Declarationdeconformite
Hinweise
Declaracióndeconformidad
Dichiarazionediconformita
Declaraçãodecompatibilidade
Vyhlásenieozhode vydané
Federálnoukomisioupre
rádiovéatelevízne vysielanie
Izjavaoskladnosti
Prohlášeníosouladu se
Izjavaosukladnosti
IFP6552-1C/7552-1C/8652-1C
(VS18786/VS18789/VS18791)
ViewBoardseries
OK
Aspect
M8x25mm x 4
(10cm)
(10cm) (10cm)
1
ComplianceStatement
적합성 선언
Declarationdeconformite
Hinweise
Declaracióndeconformidad
Dichiarazionediconformita
Declaraçãodecompatibilidade
Vyhlásenieozhodevydané
Federálnoukomisioupre
rádiovéatelevíznevysielanie
Izjavaoskladnosti
Prohlášeníosouladuse
Izjavaosukladnosti
IFP9850-4
VS18697
CommercialTouchDisplay
QuickStartGuide
OK
Aspect
IFP9850-4
VS18697
CommercialTouchDisplay
QuickStartGuide
PackageContents
1
2OK
Aspect
IFP6532/IFP7VS18471/VS1CommercialTQuickStartG
PackageCon
1
2OK
As
M8x25mmx4
(10cm)
(10cm)(10cm)
1
ComplianceStatement
적합성 선언
Declarationdeconformite
Hinweise
Declaracióndeconformidad
Dichiarazionediconformita
Declaraçãodecompatibilidade
Vyhlásenieozhodevydané
Federálnoukomisioupre
rádiovéatelevíznevysielanie
Izjavaoskladnosti
Prohlášeníosouladuse
Izjavaosukladnosti
NOTE: The power cord and video cables included in your package may vary
depending on your country. Please contact your local reseller for more
informaon.

11
Wall Mounng Specicaons (VESA)
NOTE: Please follow the instrucons in the wall mount installaon guide to
install your wall mount or mobile mount bracket. If aaching to other
building materials, please contact your nearest dealer.
C
Model VESA Spec. (A x B) Standard Screw (C x D) Quanty
IFP6552-1C Series 600 x 400 mm M8 x 25 mm 4
IFP7552-1C Series 800 x 400 mm M8 x 25 mm 4
IFP8652-1C Series 800 x 600 mm M8 x 25 mm 4
NOTE: Do not use screws that are longer than the standard dimension, as they
may cause damage to the inside of the display.

12
Product Overview
Front Panel
Rear Panel
Front I/O Control Panel

13
Control Panel
123
4 5 6 789
Number Item Descripon
1Ambient Light Sensor to monitor the ambient light
2Remote control receiver
3
• Power indicator light
• Press the key to turn on the device
• Press the key to turn o/on the display backlight only
• Press and hold to turn o the device
4Back to the ViewBoard player’s main interface
5Return to the ViewBoard player’s previous level
6Disable/enable the touch screen
7Freeze the current image on the screen
8Decrease the Volume
9Increase the Volume

14
I/O Panels
AUDIOINSPDIF VGA RS232 LAN HDMIOUT
TOUCH2TOUCH3AUDIOOUT
HDMI2˄CEC/ARC˅HDMI 3 HDMI4 USBUSB USB
1 2 3 4 4
5
6
7
8
9
10
4
4
11
12
13
14 15 16 17 18 19
TOUCH 2 TOUCH 3 AUDIO OUT
HDMI 2˄CEC/ARC˅HDMI 3 HDMI 4 USBUSB USB
AUDIO IN SPDIFVGARS232LAN
HDMI OUT
TOUCH 1
HDMI 1 USBUSB

15
Number Port Descripon
1USB Type-C
• Compable with USB-C with video IN & data (USB 2.0 data
rate).
• Supports LAN share by 100M.
• Supports power charge up to 65W. Power charge supported:
5V/3A, 9V/3A, 15V/3A, 20V/3.25A.
2HDMI 1 High denion input; connect to PC with HDMI output, set-top
box, or other video device. Supports 4K display.
3TOUCH 1
• Touch signal output to external PC.
• Aer connecon (with an external PC), the device connected
to the USB 3.0 port can directly be used by the external PC.
NOTE: For use with the HDMI 1 port only.
4USB 3.0 Connect USB devices such as hard disks, keyboard, mouse, etc.
Automacally switches between PC and ViewBoard.
5OPS PC Slot Supports standard Open Pluggable Specicaon PC module.
6TOUCH 2 (See TOUCH 1)
NOTE: For use with the HDMI 2/3 ports only.
7HDMI 2 (See HDMI 1)
NOTE: Supports CEC & ARC.
8HDMI 3 (See HDMI 1)
9HDMI 4 (See HDMI 1)
10 TOUCH 3 (See TOUCH 1)
NOTE: For use with the HDMI 4 and VGA ports only.
11 USB For ViewBoard channel and ViewSonic motorized trolly use only.
12 AUDIO OUT Audio output to an external speaker/headset.
13 Wi-Fi Slot
Compaable with LB-WIFI-001 and VB-WIFI-001 which are
designed for ViewBoards and veried by ViewSonic.
NOTE: Non-veried Wi-Fi dongles may not be compable.
14 HDMI OUT Connect to devices with HDMI input funcon. Supports 1080p
and 4K@60Hz. Supported by select models.
15 LAN Standard RJ45 (10M/100M/1000M) Internet connecon
interface. Features hub support for network sharing.
16 RS-232 Serial interface; used for mutual transfer of data between
devices.
17 VGA External computer video input.
18 AUDIO IN External computer audio input.
19 SPDIF Mulchannel sound via opcal signals.

16
Remote Control
Number Descripon
1Power on/o
OK
Aspect
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
2Screen capture
3Startup wring
4Back to the ViewBoard player Home
Screen
5Back/Return to the previous page
6Increase/Decrease the Volume
7Number Keypad
8Informaon
9Input source selecon
10
Media control buons:
• Red: Play/Pause
• Green: Stop
• Yellow: Forwards
• Blue: Backwards
11 Sengs menu
12 Up/Down/Right/Le/OK
13 Freeze screen
14 Mute/Unmute
15 Increase/Decrease Brightness
16 Blank Screen
17 Adjust Aspect Rao

17
Inserng Remote Control Baeries
To insert baeries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the
“+” on the baery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: There is a risk of explosion if baeries are replaced with the incorrect
type.
NOTE:
• It is recommended that you do not mix battery types.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.

18
Remote Control Receiver Range
The working range of the remote control is shown here. It has an eecve range of
4 meters, 30° degrees le and right. Ensure there is nothing obstrucng the remote
control’s signal to the receiver.
4m
30° 30°
OK
Aspect

19
Using Gestures
Touch gestures allow the user to use pre-determined commands without using a
keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect
objects, change the locaon of an object, access sengs, erase digital ink, and
much more.
Select and Deselect an Object (Clicking)
Press and release the ViewBoard to
select/deselect opons or objects. This
is like a single, standard le mouse click.
Display Menu Opons (Right-Clicking)
Press and hold the ViewBoard with your
nger. This is like a single, standard right
mouse click.
Double-Clicking
Quickly press and release twice in the
same locaon on the ViewBoard. This is
like a double, standard le mouse click.
2x

20
Moving an Object
Press and hold the object on the
ViewBoard and slowly drag it with your
nger to your desired locaon.
Erasing Digital Ink
Use your aened hand, palm, or st
on the ViewBoard and move your hand
across the area which you wish to erase.