ViewSonic VS18886 User manual

LDP216-251
All-in-One Direct View LED Display
User Guide
Model No. VS18886
P/N: LDP216-251
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic®Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website.

2
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity.
At ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic®!

3
Safety Precauons
Please read the following Safety Precauons before you start using the device.
• Keep this user guide in a safe place for later reference.
• Read all warnings and follow all instructions.
• Ensure there is no direct airflow from air conditioning blowing on the display.
• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.
• Avoid exposing the device to direct sunlight or other sources of sustained heat.
• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.
• When moving the device, be careful not to drop or bump the device on
anything.
• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.
• Do not place any heavy objects on the device or connection cables.
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.
• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.
• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.
• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Ensure that the power outlet is located near the
equipment so that it is easily accessible.
• Only use attachments/accessories specified by the manufacturer.
• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.
• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.

4
• Place the device in a well-ventilated area.
• Do not cover the surface of the display with any material.
• Do not block the air circulation around the display.
• Keep flammable materials away from the display.
• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power supply cord or plug is damaged;
if liquid is spilled onto or objects fall in the unit;
if the unit is exposed to moisture;
if the unit does not operate normally or has been dropped.
• Do not assemble the display by yourself.
• This panel is an advanced product that contains millions of pixels. You may
occasionally see pixel spots when viewing the screen. Since these deactivated
pixels are not a defect, the performance and reliability of the product is not
affected. For more information, please see page 123.

5
Contents
Safety Precautions....................................................... 3
Introduction ................................................................ 9
Package Contents ...................................................................................................9
Product Overview.................................................................................................11
Front Panel ............................................................................................................ 11
Rear Panel ............................................................................................................. 11
I/O Ports ................................................................................................................ 12
Control Panel......................................................................................................... 13
Remote Control..................................................................................................... 14
Installation................................................................ 17
Before Installing....................................................................................................17
Wall Mounting......................................................................................................17
Installing the Cabinets ..........................................................................................19
Connecting the System Control Box .....................................................................22
Installing the LED Modules ...................................................................................25
Installing System Control Box Covers ...................................................................26
Detachable System Control Box ...........................................................................28
Wall Mounting....................................................................................................... 28
Installing the Cabinets ..........................................................................................31
Connecting the System Control Box (Hidden Installation) .................................... 34
Installing the LED Modules.................................................................................... 36
Dual-Screen Splicing .............................................................................................37
Wall Mounting....................................................................................................... 38
Installing the Cabinets........................................................................................... 40
Connecting the System Control Box (Standard Installation) ................................. 43
Connecting the System Control Box (Hidden Installation) .................................... 47
Installing the LED Modules.................................................................................... 49
Portrait Mode .......................................................................................................51
Wall Mounting....................................................................................................... 52
Installing the Cabinets........................................................................................... 53
Connecting the System Control Box (Standard Installation) ................................. 59
Connecting the System Control Box (Hidden Installation) .................................... 63
Installing the LED Modules.................................................................................... 65

6
Making Connections.................................................. 67
Connecting to External Devices............................................................................67
HDMI IN Connection ............................................................................................. 67
Audio Connection.................................................................................................. 67
HDbaseT Connection............................................................................................. 67
Video Output Connection ..................................................................................... 68
USB and Networking Connections ........................................................................ 68
RS-232 Connection ................................................................................................ 69
Using Your Display..................................................... 70
Powering On/Off your LED Display.......................................................................70
Home Screen ........................................................................................................71
Navigating the Home Screen ................................................................................72
Remote Control..................................................................................................... 72
Keyboard and Mouse ............................................................................................ 72
APP Center............................................................................................................73
Input Source .........................................................................................................74
Settings.................................................................................................................75
Settings Menu Tree ............................................................................................... 76
Network & Internet............................................................................................... 81
Connected Devices................................................................................................ 83
Apps ...................................................................................................................... 84
Display................................................................................................................... 86
Sound .................................................................................................................... 90
Storage .................................................................................................................. 91
System................................................................................................................... 92
Upgrade................................................................................................................. 96
On-Screen Display (OSD) Menu............................................................................97
On-Screen Display (OSD) Menu Tree .................................................................... 98
Menu Options ..................................................................................................... 100
Color Mode..............................................................................................100
Display Mode...........................................................................................101
Advanced Mode ......................................................................................107
Speaker....................................................................................................109
PIP/PBP Mode .........................................................................................111
Information .............................................................................................114

7
Embedded Applications........................................... 115
ViewBoard Cast ..................................................................................................115
Browser ..............................................................................................................119
vSweeper............................................................................................................120
WPS Office..........................................................................................................121
Appendix................................................................. 122
Specifications......................................................................................................122
Timing Chart .......................................................................................................123
HDMI (PC)............................................................................................................ 123
HDMI (Video)....................................................................................................... 124
Supported Media Formats..................................................................................125
Troubleshooting .................................................................................................127
Maintenance.......................................................................................................129
General Precautions............................................................................................ 129
Initial Operation .................................................................................................. 129
Front Panel Cleaning Instructions ....................................................................... 129
Cabinet Cleaning Instructions ............................................................................. 129
Regular Use ......................................................................................................... 130
Vacuum Suction Tool........................................................................................... 131
LED Module Disassembly .................................................................................... 133
RS-232 Protocol....................................................... 135
RS-232 Hardware Specification ........................................................................... 135
RS-232 Communication Setting........................................................................... 135
Command Table .................................................................................................. 136

8
Regulatory and Service Information ........................ 137
Compliance Information.....................................................................................137
FCC Compliance Statement................................................................................. 137
IC Warning Statement......................................................................................... 138
Country Code Statement..................................................................................... 138
IC Radiation Exposure Statement........................................................................ 139
CE Conformity for European Countries ............................................................... 139
Declaration of RoHS2 Compliance....................................................................... 140
European Union Regulatory Conformance ......................................................... 140
Indian Restriction of Hazardous Substances ....................................................... 141
Product Disposal at End of Product Life .............................................................. 141
Copyright Information ........................................................................................142
Customer Service ................................................................................................ 143
Limited Warranty ................................................................................................ 144
Mexico Limited Warranty.................................................................................... 147

9
Introducon
Package Contents
Item Quanty Note
Cabinet
Secons
8 secons
total
System
Control Box
(Le and
Right sides)
2 sides
Quick Start
Guide
LDP216-251
All-in-One Direct View LED Display
Quick Start Guide
快速安装说明
快速入門指南
Guide de démarrage rapide Schnellstartanleitung
Guía rápida de inicio
Hızlı Başlangıç Kılavuzu
Aan de slag
краткое руководство по началу работы
1
LED
Modules
13
4
128 modules The quanty of spare LED
modules will vary by country.
Remote
Control
427C
Model: LD163-181, LD135-151
Date: 2020/7/22
Source
.
4 5 6
1 2 3
7 8 9
0
HDMI 1 HDMI 2
Menu
Blank
OK
Power
1
Screws
1
2
3
4
48 x M6x50mm Expansion (1)
48 x TA6x30mm (2)
30 x M6x10mm (3)
18 x KM3x6mm (4)
Hex Tool
(Allen
wrench)
13
4
13
4
21 x 5 mm
1 x 8 mm
System
Control Box
Covers
(Le,
Middle,
and Right
sides)
13
4
3
Wall
Mounng
Brackets
13
4
4

10
Item Quanty Note
Vacuum
Sucon
Tool
13
4
1
An-Stac
Gloves 2 pairs
LAN Cable
(5m) 1
IR Extender
Cable
(3m)
1
Power Cord
(5m) 2
Power consumpon is large,
so two power cords and two
dedicated power outlets are
required.
Bag with
LEDs
1 bag
(1,000 pieces)
Replacement LED beads
specic to module batch
number.
Cannot be used on dierent
LED module batch(es).
NOTE:
• This product is packed in an air transport box.
• Due to the size and weight, it is recommended that two or more people handle it.

11
Product Overview
Front Panel
RS232
LAN
USB
5V/1.5A
USB
5V/1.5A
S/PDIF
OUT
AUDIO
OUT
HDMI
OUT
IRIN
HDMI5
(2.1)
HDMI4
(1.4)
HDMI3
(1.4)
HDMI2
(2.0)
HDMI1
(2.0)
POWER
USBA
USBC
I/O & Control Panel
Speaker Speaker
Power Switch Power Switch
Rear Panel

12
I/O Ports
HDMI
OUT
AUDIO
OUT
S/PDIF
OUTIR IN USB
5V/1.5A
USB
5V/1.5ALANHDMI 1
(2.0)
HDMI 2
(2.0)
HDMI 3
(1.4)
HDMI 4
(1.4)
HDMI 5
(2.1)RS232
USB C USB A
1 2 83 4 5 6 75 7 8
HDMI
OUT
AUDIO
OUT
S/PDIF
OUTIR IN USB
5V/1.5A
USB
5V/1.5ALANHDMI 1
(2.0)
HDMI 2
(2.0)
HDMI 3
(1.4)
HDMI 4
(1.4)
HDMI 5
(2.1)RS232
USB C USB A
910
Number Item Port Descripon
1HDMI OUT Extend content out to another display device.
2Audio OUT Audio output to an external speaker.
3S/PDIF Out Mulchannel sound via opcal signals.
4IR IN Extend the IR Receiver.
5USB 2.0 USB Reader (5V/1.5A).
6LAN Standard RJ45 (10M/100M/1000M) Internet
connecon interface.
7HDMI IN
2.0
High denion input: PIP/PBP ,connect to PC with
HDMI output, set-top box, or other video device.
8HDMI IN
1.4
High denion input: PIP/PBP ,connect to PC with
HDMI output, set-top box, or other video device.
9HDMI IN
2.1
High denion input: connect to PC with HDMI
output, set-top box, or other video device.
10 RS-232 Serial control port.

13
Control Panel
HDMI
OUT
AUDIO
OUT
S/PDIF
OUTIR IN USB
5V/1.5A
USB
5V/1.5ALANHDMI 1
(2.0)
HDMI 2
(2.0)
HDMI 3
(1.4)
HDMI 4
(1.4)
HDMI 5
(2.1)RS232
USB C USB A
1 2 3 4 5 6 7 8
Number Item Descripon
1USB C USB-C Reader (5V/2A)
2USB 2.0 USB Reader (5V/1.5A)
3IR Receiver Receiver for the Remote Control.
4Brightness Press to cycle through brightness levels.
5Volume + Increase the volume.
6Volume - Decrease the volume.
7Input Select Press to cycle through available input sources.
8Stand-by Press to enter Stand-by mode.
Locking the Control Panel
When the administrator does not want others to use the control panel, it can be
locked by pressing 1168+OK on the remote control.

14
Remote Control
13
8
9
11
13
13
18
17
4
2
7
10
15
16
14
5
12
6
Number Icon Item Descripon
1Power Power On/O
2 Home Back to Home Screen
3 Source Input source selecon
4 HDMI 1/2 Change to HDMI 1/2 input source
5 Blank Switch to a blank, black screen
6 Brightness Adjust the brightness level
7p/q/t/uDireconal buons
8 OK Conrm the selecon
9 i Enter the Informaon page
10 Menu Enter the Sengs menu
11 Return Return to previous
12 Play/Pause Play/Pause content
13 Forwards/Backwards Move content forwards/backwards
14 Volume Up/Down Increase/decrease the volume level
15 Numbers Numeric input buons
16 . Input key for a dot
17 Backspace/Clear Delete key for text input
18 Mute Mute/Unmute

15
Inserng Remote Control Baeries
The remote control is powered by two 1.5V "AAA" baeries.
To insert baeries into the remote control:
1. Remove the cover on the rear of the remote control.
2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the
“+” on the baery post.
3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING: There is a risk of explosion if baeries are installed with incorrect
polarity.
NOTE:
• It is recommended that you do not mix battery types.
• Avoid exposure to heat or steam.
• Do not allow water or other liquids to splash on the remote control. If the
remote control becomes wet, wipe it dry immediately.
• Always dispose of old batteries in an environmentally friendly way. Contact
your local government for more information on how to dispose of batteries
safely.
Locking the Remote Control
When the administrator does not want others to control the remote control, it
can be locked by pressing 1169+OK on the remote control.

16
Remote Control Receiver Range
The operang range of the remote control is shown here. It has an eecve range
of 20 feet (6 meters), 30° degrees le and right. Ensure there is nothing obstrucng
the remote control’s signal to the receiver.
RS232
LAN
USB
5V/1.5A
USB
5V/1.5A
S/PDIF
OUT
AUDIO
OUT
HDMI
OUT
IRIN
HDMI5
(2.1)
HDMI4
(1.4)
HDMI3
(1.4)
HDMI2
(2.0)
HDMI1
(2.0)
POWER
USBA
USBC
20 ft
30°
30°

17
Installaon
Before Installing
Maintain an adequate air gap between the back of the display and any wall for
proper venlaon.
Ensure there is no direct airow from air condioning or heang vents blowing
on the display.
Avoid installing the display in places with high humidity.
Due to high power usage, always use power cords specically designed for this
product.
Wall Mounng
Installing the Upper and Lower Wall Mount Brackets
50.8 mm 50.8 mm
25.4 mm
7 mm
15 mm
203.2 mm
406.4 mm
609.6 mm
812.8 mm
1016 mm
1219.2 mm
1422.4 mm
1625.6 mm
1828.8 mm
2032 mm
2235.2 mm
2336.8
mm
1. Ensure the wall area and size is an appropriate installaon site.
NOTE:
The height of the Upper Wall Mount Brackets must not be less than 129
⁵⁹/₆₄" (3300 mm) from the ground.
2. Using the Wall Mount Bracket (pictured above) as a guide, mark at least 12 holes
and pre-drill them.
3. Install the rst Upper Wall Mount Bracket with the provided screws (M6x50mm
Expansion for masonry; TA6x30mm for load bearing wood).
4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the
rst upper bracket.
63.2 mm
2.488 in

18
5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall
Mount Brackets. The distance between the Upper and Lower Wall Mount
Brackets is 93 ¹/₆₄" (2362.5 mm).
57 mm
4 ¹/₆₄ in
2 ¹/₄ in
102 mm
93 ¹/₆₄ in
2362.5 mm
W
a
l
l
Display
25 mm
⁶³/₆ ₄ in
NOTE:
You can also install the Upper
Wall Mount Brackets, hang
the screen, and then install
the Lower Wall Mount
Brackets for a more precise
t.
Ensure the wall can safely support 749.57 lbs. (340 kg).
Ensure the deviaon of the wall surface is < ¹³/₆₄" (< 5mm).
6. Aer installing both Upper and Lower Wall Mount Brackets, the installaon wall
should look like:

19
Installing the Cabinets
1. Ensure the Mounng Brackets on the rear of the eight (8) Cabinets are posioned
at the top and boom mounng posions as shown below:
2. Carefully li each Cabinet up onto the Upper Wall Mount Brackets, starng from
the le.
3. Ensure the Mounng Brackets sit securely on the Wall Mount Brackets as shown
below.
Wall Wall
Display

20
4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect
each cabinet together. It may be necessary to align the hole with an Allen wrench
in order to engage the Locking Bolt.
13
4
Push the Locking Bolt.
Lock each Hook with the hex tool.
NOTE:
There are eight (8) Locking Bolts and 16 Hooks between each cabinet.