Viking F20528 User manual

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F20528A EN (010709J)
Viking Range Corporation
111 Front Street
Greenwoo , Mississippi 38930 USA
[phone]
For pro uct information,
call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at
vikingrange.com
Viking Use & Care Manual
Professional Built-In
Induction Cooktop

Getting Started
Warnings an Important Safety Information ______________________4
Before Using Cooktop_________________________________________9
Product Controls
Cooktop Features ___________________________________________10
Operation
Surface Operation ___________________________________________12
Surface Heat Settings ______________________________________13
Cooking Substitutes Charts ___________________________________15
Product Care
Cleaning an Maintenance ___________________________________16
Troubleshooting _____________________________________________20
Service Information __________________________________________21
Warranty ___________________________________________________22
Table of Contents
Congratulations an welcome to the elite worl of Viking ownership.
We hope you will enjoy an appreciate the care an attention we have
put into every etail of your new, state-of-the-art cooktop.
Your Viking cooktop is esigne to offer years of reliable service. This
Use an Care Manual will provi e you with the information you nee
to become familiar with your cooktop’s care an operation.
Some of the key features of this appliance inclu e:
• A broa range of MagneQuick™ in uction elements that utilize
magnetic energy for superior power, responsiveness, an efficiency.
• A power management in uction system that spee s boil time for
your favorite ishes as well as provi ing a quick simmer for sauces.
• In uction elements that heat the cookware for a cooler, efficient,
an energy saving metho of cooking.
• A glass ceramic top with an extremely urable, strong, an
wear-resistant surface for easy cleaning.
Your complete satisfaction is our ultimate goal. If you have any
questions or comments about this pro uct, please contact the ealer
from whom you purchase it, or contact our Consumer Support Center
at 1-888-VIKING1 (845-4641).
We appreciate your choice of a Viking cooktop an hope that you will
again select our pro ucts for your other major appliance nee s.
For more information about the complete an growing selection
of Viking pro ucts, contact your ealer or visit us online
at vikingrange.com.
Congratulations
32

5
Getting Started
4
Warning and Important Safety Instructions appearing in this manual
are not meant to cover all possible conditions and situations that
may occur. Common sense, caution, and care must be exercised
when installing, maintaining, or operating this appliance.
ALWAYS contact the manufacturer about problems or con itions you
o not un erstan .
Recognize Safety Sy bols, Words, Labels
Read and follow all instructions before using this appliance
to prevent the potential risk of fire, electric shock, personal injury or
amage to the appliance as a result of improper usage of the
appliance. Use appliance only for its inten e purpose as escribe
in this manual.
To ensure proper and safe operation: Appliance must be properly
installe an groun e by a qualifie technician. DO NOT attempt to
a just, repair, service, or replace any part of your appliance unless it
is specifically recommen e in this manual. All other servicing shoul
be referre to a qualifie servicer.
Hazards or unsafe practices which WILL result in
severe personal injury or death
Hazards or unsafe practices which COULD result in
death or severe personal injury
DANGER
Hazards or unsafe practices which COULD result in
inor personal injury or property da age.
All safety messages will identify the hazard, tell you
how to reduce the chance of in ury, and tell you what can happen
if the instructions are not followed.
WARNING
CAUTION
WARNING
To avoid risk of property damage, personal in ury or death;
follow information in this manual exactly to prevent a fire
or explosion.
IMPORTANT– Please Rea an Follow IMPORTANT– Please Rea an Follow
To Prevent Fire or Smoke Damage
• Be sure all packing materials are remove from the appliance
before operating it.
• Keep area aroun appliance clear an free from combustible
materials, gasoline, an other flammable vapors an materials.
• If appliance is installe near a win ow, proper precautions shoul
be taken to prevent curtains from blowing over burners.
•NEVER leave any items on the cooktop. The hot air from the vent
may ignite flammable items an may increase pressure in close
containers which may cause them to burst.
• Many aerosol-type spray cans are EXPLOSIVE when expose to
heat an may be highly flammable. Avoi their use or storage near
an appliance.
• Many plastics are vulnerable to heat. Keep plastics away from parts
of the appliance that may become warm or hot. DO NOT leave
plastic items on the cooktop as they may melt or soften if left too
close to the vent or a surface element.
• Combustible items (paper, plastic, etc.) may ignite an metallic
items may become hot an cause burns. DO NOT pour spirits over
hot foo s.
In Case of Fire
Turn off appliance an ventilating hoo to avoi sprea ing the flame.
Extinguish flame, then turn on hoo to remove smoke an o or.
• Smother fire or flame in a pan with a li or cookie sheet.
•NEVER pick up or move a flaming pan.
•DO NOT use water on grease fires. Use baking so a, a ry
chemical or foam-type extinguisher to smother fire or flame.
Getting Started
WARNING
DO NOT store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any appliance.

7
Getting Started
6
Getting Started
Cooking Safety
•ALWAYS place a pan on a surface element before turning it on.
Be sure you know which knob controls which surface element. Make
sure the correct element is turne on. When cooking is complete ,
turn element off before removing pan.
•NEVER leave a surface cooking operation unatten e , especially
when using a high heat setting or when eep fat frying. Boil overs
cause smoking an greasy spillovers may ignite. Clean up greasy
spills as soon as possible. DO NOT use high heat for exten e
cooking operations.
•NEVER heat an unopene container on the surface element.
Pressure buil -up may cause container to burst resulting in serious
personal injury or amage to the appliance.
• Use ry, stur y pot hol ers. Damp pot hol ers may cause burns
from steam. Dishtowels or other substitutes shoul NEVER be use
as pot hol ers because they can trail across hot surface elements
an ignite or get caught on appliance parts.
•ALWAYS let quantities of hot fat use for eep fat frying cool
before attempting to move or han le.
•DO NOT let cooking grease or other flammable materials
accumulate in or near the appliance, hoo , or vent fan. Clean hoo
frequently to prevent grease from accumulating on hoo or filter.
When flaming foo s un er the hoo , TURN THE FAN OFF.
•NEVER wear garments ma e of flammable material or loose fitting
or long-sleeve apparel while cooking. Clothing may ignite or catch
on cookware han les.
•PREPARED FOOD WARNING: Follow foo manufacturer’s
instructions. If a plastic frozen foo container an /or its cover
istorts, warps, or is otherwise amage uring cooking,
imme iately iscar the foo an its container. The foo coul
be contaminate .
• If you are “flaming” liquor or other spirits un er an exhaust, TURN
THE FAN OFF. The raft coul cause the flames to sprea out of
control.
Cookware Safety
• Use pans with flat bottoms an han les that are easily graspe an
stay cool. Avoi using unstable, warpe , easily tippe or loose-
han le pans. Pans with heavy han les (especially small pans) coul
be unstable an tip easily. Pans that are heavy to move when fille
with foo may also be hazar ous.
• Be sure cookware is large enough to properly contain foo an
avoi boil overs. Pan size is particularly important in eep fat frying.
Pan shoul accommo ate the volume of foo that is to be a e
as well as the bubble action of fat.
IMPORTANT– Please Rea an Follow IMPORTANT– Please Rea an Follow
• To minimize burns, ignition of flammable materials an spillage ue
to unintentional contact with the cookware, DO NOT exten
han les over a jacent burners. ALWAYS turn pan han les towar
the si e or back of the appliance, not out into the room where they
are easily hit or reache by chil ren.
•NEVER let a pan boil ry as this coul amage the cookware an
the appliance.
• This appliance has been teste for safe performance using
conventional cookware. DO NOT use any evices or accessories
that are not specifically recommen e in this gui e. DO NOT use
eyeli covers for the surface units. The use of evices or accessories
that are not expressly recommen e in this manual can create
serious safety hazar s, result in performance problems, an re uce
the life of the components of the appliance.
• Use proper pan material. Refer to “Before Using Cooktop” section
for recommen e cookware. Proper relationship of cookware to
surface unit will also improve efficiency.
Heating Elements and Glass Ceramic Cooking Surfaces
•NEVER touch the glass surface areas irectly on or a jacent to the
heating elements when the cooktop is in use.
• Heating elements may be hot even though they are ark in color.
Areas near elements may be hot enough to cause burns.
• During an after use, DO NOT touch or let clothing or other
flammable material contact surface of cooktop or areas near
heating elements, until they have ha sufficient time to cool.
•DO NOT COOK ON BROKEN COOKING SURFACE. If cooking
surface shoul break, cleaning solutions an spillovers may
penetrate the broken cooking surface an create a risk of electric
shock. Contact a qualifie technician imme iately.
Cleaning Safety
• Turn off all controls an wait for appliance parts to cool before
touching or cleaning them. DO NOT touch the surface elements or
surroun ing areas until they have ha sufficient time to cool.
• Clean appliance with caution. Use care to avoi steam burns if a
wet sponge or cloth is use to wipe spills on a hot surface. Some
cleaners can pro uce noxious fumes if applie to a hot surface.

9
Ceramic Glass Cooktop
All pro ucts are wipe clean with solvents at the factory to remove
any visible signs of irt, oil, an grease which may have remaine from
the manufacturing process. Clean your glass top before the first
time you use it. A thorough cleaning with a glass top cleaner is
recommen e .
Induction Cookware
In uction cooking utilizes magnetic power which reacts with iron in the
base of cookware, instantly transforming the pot or pan into the heat
source. The heat stops when the cookware is remove . Your cookware
MUST have a magnetic layer of steel for your in uction cooktop to
operate properly. The cookware shoul have a flat, heavy magnetic
bottom an straight si es with a iameter of 5” (13 cm) to 12” (31 cm)
to accommo ate the various size elements. The in uction cookware
shoul be in goo con ition an free from excessive ents on the
bottom to provi e maximum performance an convenience.
All Viking cookware is in uction frien ly, as are
most other high-en bran s of stainless
steel an enamel cookware. Most
in uction cookware will be suitable for
your in uction cooktop if a magnet
a heres to the bottom surface.
• Cookware that is NOT suitable for your
in uction cooktop inclu es pottery, glass,
aluminum, copper, bronze, an any type of cookware with
a foote base.
Before Using Cooktop
Getting Started
8
Getting Started
IMPORTANT– Please Rea an Follow
12”
(30.5cm)max.
5”
(12.7cm)min.
Radio Interference
This unit generates, uses, an can ra iate ra io frequency energy an ,
if not installe an use in accor ance with the instructions, may cause
harmful interference to ra io communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this unit oes cause harmful interference to ra io or television
reception, which can be etermine by turning the unit off an on, the
user is encourage to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna
• Increase the istance between the unit an receiver
• Connect the unit into an outlet on a circuit ifferent from that to
which the receiver is connecte .
KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.
WARNING
BURN OR ELECTRICAL SHOCK
HAZARD
To avoid risk of in ury or death, make sure all
controls are OFF and surface is COOL before
cleaning. Failure to do so can result in burns or electrical shock.
CAUTION
BURN HAZARD
To avoid risk of in ury, DO NOT touch the glass. The cooktop
will get hot during usage.

11
Product Controls
10
Cooktop Features
Product Controls
30”W. All Induction Cooktop
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5
6
7
8
1 2
3 4
36”W. All Induction Cooktop
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8
9
10
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1 2 3
6
4 5
1. 6” 1,400 watt element
2. 7” 1,850 watt element
3. 8” 3,700 watt Boost/2,300 watt element
4. 7” 1,850 watt element
5. Right rear element control knob
6. Right front element control knob
7. Left rear element control knob
8. Left front element control knob
1. 6” 1,400 watt element
2. 7” 1,850 watt element
3. 8” 3,300 watt Boost/2,300 watt element
4. 8” 3,700 watt Boost/2,300 watt element
5. 7” 1,850 watt element
6. 6” 1,400 watt element
7. Right rear element control knob
8. Right front element control knob
9. Center rear element control knob
10. Center front element control knob
11. Left rear element control knob
12. Left front element control knob
Cooktop Features

12
Rear and Front Elements
Push in an turn the control knob
counterclockwise to the esire setting. The
element will a just the power output to maintain
the esire heat setting. Some elements have a
“Boost” feature. A boost of power is provi e
for 10 minutes an is use for quickly boiling
water when the element is turne to HI. When
finishe boiling, turn the control knob to Me HI to maintain the boil or
to a lower setting for steaming, warming, an simmering sauces.
Note: Viking induction cooking uses high powered induction elements
for faster cooking performance. Some noise may be noticed by the
high powered induction elements. This is normal.
Surface Indicator Lights
The surface in icator lights are locate at the front
of the glass cooktop. The
in icator lights are use to
in icate activation, hot surface,
an warnings.
Note: If the indicator lights have a 2 to 3 second pause in between
flashes, refer to the “Troubleshooting” section.
Surface Operation
13
Surface Operation
Operation
Surface Cooking Tips
• The minimum pot or pan iameter recommen e is 5” (13 cm).
Use of pots or pans as small as 4” (10 cm) is possible but not
recommen e .
• Remember to use the proper size cookware for the size element
chosen. Smaller cookware shoul be use for smaller elements an
larger cookware shoul be use for larger elements.
Heat Setting Use
Simmer
Melting small quantities
Steaming rice
Simmering sauces
Low
Melting large quantities
Me Low
Low-temperature frying (eggs, etc.)
Simmering large quantities
Heating milk, cream sauces, gravies,
an pu ings
Me
Sautéing an browning, braising, an
pan-frying
Maintaining slow boil on large quantities
Me High
High-temperature frying
Pan broiling
Maintaining fast boil on large quantities
High
Boiling water quickly
Deep-fat frying in large cookware
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Operation
Indicator Light Reason
Soli
The element is ON an sensing the proper
cookware.
Slow continuous flash
without a pause
1. Element is OFF - hot surface.
2. Element is ON - cookware is not present or
cookware is not in uction cookware. (See
recommen e cookware in “Before Using
Cooktop” section.)
Fast continuous flash
without a pause
The element is ON - surface temperature is very
hot. The power level is regulate to a lower
temperature setting as the internal temperature
insi e the cooktop has increase ue to
exten e use.
CAUTION
Do not heat empty cookware or let cookware boil dry. The cookware
can absorb an excessive amount of heat very quickly, resulting in
possible damage to the cookware and ceramic glass.
Surface Heat Settings
Note: The above information is given as a guide only. You may need
to vary the heat settings to suit your personal requirements.
Note: If ALL elements are turned to HI for a long period of time, the
internal temperature inside the cooktop may rise, causing the cooktop
to turn off.
Remember that in uction cooking is instantaneous an boiling time is
ecrease when using the proper in uction cookware.

15
Operation
14
Surface Operation
Operation
Food Start at setting Complete at setting
Rice
Hi - cover, bring water
to a boil
Lo - cover, finish timing
accor ing to irections
Chocolate
Lo - until melte
Can y Lo - cook Follow recipe
Pu ing,
pie filling
Lo - cook accor ing to
irections
Eggs - in shell
frie
poache
Hi - cover, bring to boil
Hi - until pan is hot
Hi - bring water to boil
OFF - let set to esire oneness
Lo - Med, cook to esire oneness
Lo - finish cooking
Sauces Hi - melt fat Lo-Med, finish cooking
Soups, stews Hi - heat up liqui Lo-Med, finish cooking
Vegetables Hi - preheat skillet Lo-Med, finish cooking until
esire ten erness is reache
Brea s - french
toast, pancakes
Med-Hi, preheat
skillet
Lo - cook to esire browness
Cooke cereals,
grits, oatmeal
Hi - cover, bring water
to a boil
Lo-Med, a cereal an cook
accor ing to irections
Bacon, sausages Hi - preheat skillet Med - cook to esire oneness
Swiss steaks Hi - melt fat,
Med-Hi - to brown meat
Lo - a liqui , cover, simmer
until ten er
Chicken, frie Hi - melt fat
Med-Hi - to brown crust
Lo - cook until ten er
Hamburgers,
pork chops
Hi - preheat skillet Med - to brown meat an cook to
esire browness
Pasta Hi - bring salte water
to a boil, a pasta
slowly
Med - maintain boil until ten er
Surface Cooking Guide - Suggested Heat Setting
Cooking Substitutes Charts
In many cases, a recipe requires an ingre ient which is not rea ily
available or calls for a unit of measure that is not easily recognize .
The following charts have been provi e as useful gui es in these
situations.
Ingredient Substitutes
Recipe calls for: Substitute with:
1 tbsp. cornstarch 2 tbsp. flour (thickening)
1 whole egg 2 egg yolks plus 1 tbsp. water
1 c. whole milk
1 c. skim milk plus 2 tbsp. margarine or
1/2 c. evaporate milk plus 1/2 c. water
1 oz. unsweetene chocolate 3 tbsp. cocoa pow er plus 1 tbsp. margarine
1 tbsp. baking pow er
1/2 tsp. cream of tartar plus 1/4 tsp. baking
so a
1/2 c. butter 7 tbsp. margarine or shortening
1 c. airy sour cream 1 tbsp. lemon juice plus 1 c. evaporate milk
Can Size Contents Can Size Contents
8 oz. 1 c. No. 303 2 c.
Picnic 1-3/4 c. No. 2 2-1/2 c.
No. 300 1-3/4 c. No. 3 4 c.
No. 1 tall 2 c. No. 10 12 c.
Measure Equivalent Metric*
1 tbsp. 3 tsp 15 mL
2 tbsp. 1 oz 30 mL
1 jig. 1-1/2 oz 45 mL
1/4 c. 4 tbsp. 60 mL
1/3 c. 5 tbsp. plus 1 tsp. 80 mL
1/2 c. 8 tbsp. 125 mL
1 c. 16 tbsp. 250 mL
1 pt. 2 c. 30 g
1 lb. 16 oz 454 g
2.21 lb. 35.3 oz 1 kg
Note: Rounded for easier measuring.
Canned Food Sizes
Kitchen Equivalent and Metrics

17
Product Care
Cleaning Problems on Glass Ceramic Top
Problem Cause To Prevent To Remove
Brown
streaks an
specks
Cleaning with
sponge or cloth
containing soil-
la en etergent
water.
Use cleaning
cream with
clean amp paper
towel.
Use a light
application of
cleaning cream
with a clean amp
paper towel.
Blackene
burne on
spots
Spatters or
spillovers onto a
hot cooking area
or acci ental
melting of a
plastic film, such
as a brea bag.
Wipe all spillovers
as soon as it is
safe an DO NOT
put plastic items
on a warm
cooking area.
Clean area with
cleaning cream
an a amp paper
towel, non-
abrasive nylon pa
or scouring brush.
If burn-on is not
remove , cool
cooktop, an
carefully scrape
area with a single-
e ge razor bla e
hel at a 30°
angle.
Fine
brown/gray
lines, fine
scratches, or
abrasions
which have
collecte
soil
Coarse particles
(salt, sugar) can
get caught on the
bottom of
cookware an
become
embe e
into top.
Use of abrasive
cleaning materials.
Scratches from
rough ceramic
glass, or ceramic
coate cookware.
Wipe the bottom
of cookware
before cooking.
Clean top aily
with cleaning
cream. DO NOT
use ceramic or
ceramic coate
cookware.
Fine scratches
are not removable
but can be
minimize by
aily use of
cleaning cream.
Smearing or
streaking
Use of too much
cleaning cream
or use of a soile
ishcloth.
Use a small
amount of cream.
Rinse thoroughly
before rying. Use
only paper towels
or nylon scrub pa
or brush.
Dampen paper
towel with a
mixture of vinegar
an water an
wipe surface.
Wipe area with
amp paper towel
or lint free cloth.
Cleaning an Maintenance
16
Cleaning an Maintenance
Any piece of equipment works better an lasts longer when
maintaine properly an kept clean. Cooking equipment is no
exception. Your cooktop must be kept clean. Make sure all controls
are in the “OFF” position.
Glass Ceramic Top
Cleaning of glass ceramic tops is ifferent from cleaning a stan ar
porcelain finish. To maintain an protect the surface of your new glass
ceramic top, follow these basic steps:
For normal, light soil:
1. Rub a few rops of a glass ceramic cleaning cream to the cool
soile area using a amp paper towel.
2. Wipe until all soil an cream are remove . Frequent cleaning
leaves a protective coating which is essential in preventing
scratches an abrasions.
For heavy, burne soil:
1. Rub a few rops of glass ceramic cleaning cream to the cool soile
area using a amp paper towel.
2. Carefully scrape remaining soil with a single-e ge razor bla e.
Hol the bla e at a 30˚ angle against the ceramic surface.
3. If any soil remains, repeat the steps above. For a itional
protection, after all soil has been remove , polish the entire surface
with the cleaning cream.
4. Buff with a ry paper towel. As the cleaning cream cleans, it leaves
a protective coating on the glass surface. This coating helps to
prevent buil -up of mineral eposits (water spots) an will make
future cleaning easier.
Note: Dishwashing detergents remove this protective coating and
therefore, make the glass ceramic top more susceptible to staining.
Product Care

19
Product Care
18
Product Care
Cleaning an Maintenance
Problem Cause To Prevent To Remove
Metal
markings
(silver/gray
marks)
Sli ing or scraping
metal cookware
on glass top.
DO NOT sli e
metal objects
across top.
Remove metal
marks before the
glass top is use
again. Apply
cleaning cream
with a amp
paper towel an
scrub with a nylon
scrub pa or
brush. Rinse
thoroughly an
ry.
Har water
spots
Con ensation
from cooking may
cause minerals
foun in water
an aci s to rip
on to glass top
an cause gray
eposits (the
spots are often so
thin they appear
to be in the glass
top).
Make sure the
bottom of
cookware is ry
before cooking.
Daily use of
cleaning cream will
help keep top free
from har water
mineral eposits
an foo
iscoloration.
Mix cleaning
cream with water
an apply a thick
paste to staine
area. Scrub
vigorously. If stain
is not remove ,
reapply cleaner
an repeat
process. Also
try cleaning
proce ure for
smearing an
streaking.
Pitting or
flaking
Boil over of sugar
syrup on glass top.
This can cause
pitting if not
remove
imme iately.
Watch sugar an
syrups carefully to
avoi boil overs.
Turn element to
LO; use several
paper towels to
wipe the spill
imme iately. Let
glass top cool an
carefully scrape off
remain er of burn-
off with a single-
e ge razor bla e
hel at a 30° angle.
Cleaning Problems on Glass Ceramic Top (cont.) Cooktop Surfaces
Several ifferent finishes have been use in your cooktop. Cleaning
instructions for each surface are given below. NEVER USE AMMONIA,
STEEL WOOL PADS OR ANY ABRASIVE CLOTHS AND MATERIALS
SUCH AS CLEANSERS, OVEN CLEANERS, OR ABRASIVE POWDERS.
THEY CAN PERMANENTLY DAMAGE YOUR COOKTOP.
Control Panel
DO NOT use any cleaners containing ammonia, abrasives or stainless
steel cleaners on any surface that contains graphics. These pro ucts
coul remove the graphics from the control panel. Apply hot, soapy
water to a soft clean cloth. DO NOT spray liqui s irectly onto the
control panel.
Control Knobs
MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION
BEFORE REMOVING. Pull the knobs straight off. Wash in etergent an
warm water. Dry completely an replace by pushing firmly onto stem.
Stainless Steel Parts
All stainless steel bo y parts shoul be wipe regularly with hot, soapy
water at the en of each cooling perio an with a liqui cleaner
esigne for that material when soapy water will not o the job. DO NOT
use steel wool, abrasive cloths, cleansers, or pow ers. If necessary, scrape
stainless steel to remove encruste materials, soak the area with hot
towels to loosen the material, then use a woo en or nylon spatula or
scraper. DO NOT use a metal knife, spatula, or any other metal tool to
scrape stainless steel. DO NOT permit citrus or tomato juice to remain on
stainless steel surface, as citric aci will permanently iscolor stainless
steel. Wipe up any spills imme iately.
Brass Parts
All special or ere brass parts are coate with an epoxy coating.
CAUTION
To avoid the risk of property damage, DO NOT USE BRASS
CLEANERS OR ABRASIVE CLEANERS ON ANY BRASS PARTS. All
brass body parts should be wiped regularly with hot, soapy water and
a soft, clean cloth. When hot, soapy water will not do the ob, use
every day household cleaners that are not abrasive.
Cleaning an Maintenance

21
Product Care
20
Product Care
Number of Flashes Cause Remedy
2 Error in knob input Contact Service
3 Error in flash summary check Contact Service
4 Error in program Contact Service
5 Error in communication Contact Service
6 Error on filter boar Contact Service
7 Error in supply voltage Contact Service
8 Error in component or
communication
Contact Service
9 Error in Temperature Sensing Contact Service
Troubleshooting Service Information
If service is require , call your ealer or authorize service agency.
The name of the authorize service agency can be obtaine from the
ealer or istributor in your area.
Have the following information rea ily available:
• Mo el number
• Serial number
• Date purchase
• Name of ealer from whom purchase
Clearly escribe the problem that you are having. If you are unable to
obtain the name of an authorize service agency, or if you continue
to have service problems, contact Viking Range Corporation at
1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1 03 Hwy 2W
Greenwood, Mississippi 3 930 USA
Recor the information in icate below. You will nee it if service is
ever require . The mo el an serial number for your cooktop can be
foun by looking un er the unit.
Mo el no. _____________________ Serial no. ________________________
Date of purchase _______________ Date installe ___________________
Dealer’s name __________________________________________________
A ress ________________________________________________________
_______________________________________________________________
If service requires installation of parts, use only authorize parts to
insure protection un er the warranty.
Keep this manual for future reference.
Material Compatibility Detector
If the pan’s material or it’s imensions are not suitable, the pan
in icator will flash an the unit will not cycle on.
Small Object Detector
The in uction cooktop will not recognize any object or utensil smaller
than 2 inches in iameter. For best results, use pans that are between
5” (13 cm) an 12” (31 cm) in iameter.

23
Product Care
22
Product Care
Warranty
PROFESSIONAL SERIES
BUILT-IN INDUCTION COOKTOP WARRANTY
ONE YEAR FULL WARRANTY
Built-in in uction cooktops an all of their component parts, except as etaile below*, are warrante to
be free from efective materials or workmanship in normal househol use for a perio of twelve (12)
months from the ate of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or
replace, at its option, any part which fails or is foun to be efective uring the warranty perio .
*Glass (inclu ing light bulbs), painte an ecorative items are warrante to be free from efective
materials or workmanship for a perio of ninety (90) ays from the ate of original retail purchase. ANY
DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF
ORIGINAL RETAIL PURCHASE.
FIVE YEAR LIMITED WARRANTY
Any electric element which fails ue to efective materials or workmanship in normal househol use
uring the secon through fifth year from the ate of original retail purchase will be repaire or replace ,
free of charge for the part itself, with the owner paying all other costs, inclu ing labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the
pro uct exten s beyon normal resi ential use. Examples are, but not limite to, be an breakfasts, fire
stations, private clubs, churches, etc. This warranty exclu es all commercial locations such as restaurants,
foo service locations, an institutional foo service locations.
This warranty exten s to the original purchaser of the pro uct warrante hereun er an to each transferee
owner of the pro uct uring the term of the warranty.
This warranty shall apply to pro ucts purchase an locate in the Unite States an Cana a. Pro ucts
must be purchase in the country where service is requeste . Warranty labor shall be performe by an
authorize Viking Range Corporation service agency or representative. Warranty shall not apply to amage
resulting from abuse, acci ent, natural isaster, loss of electrical power to the pro uct for any reason,
alteration, out oor use, improper installation, improper operation, or repair or service of the pro uct by
anyone other than an authorize Viking Range Corporation service agency or representative. This
warranty oes not apply to commercial usage. Warrantor is not responsible for consequential or inci ental
amage whether arising out of breach of warranty, breach of contract, or otherwise. Some juris ictions o
not allow the exclusion or limitation of inci ental of consequential amages, so the above limitation or
exclusion may not apply to you.
Owner shall be responsible for proper installation, provi ing normal care an maintenance, provi ing
proof of purchase upon request, an making the appliance reasonably accessible for service. If the pro uct
or one of its component parts contains a efect or malfunction uring the warranty perio , after a
reasonable number of attempts by the warrantor to reme y the efects or malfunctions, the owner is
entitle to either a refun or replacement of the pro uct or its component part or parts. Warrantor’s
liability on any claim of any kin , with respect to the goo s or services covere hereun er, shall in no case
excee the price of the goo s or service or part thereof which gives rise to the claim.
WARRANTY SERVICE: Un er the terms of this warranty, service must be performe by a factory
authorize Viking Range Corporation service agent or representative. Service will be provi e uring
normal business hours, an labor performe at overtime or premium rates shall not be covere by this
warranty. To obtain warranty service, contact the ealer from whom the pro uct was purchase , an
authorize Viking Range Corporation service agent, or Viking Range Corporation. Provi e mo el an
serial number an ate of original purchase. For the name of your nearest authorize Viking Range
Corporation service agency, call the ealer from whom the pro uct was purchase or Viking Range
Corporation. IMPORTANT: Retain proof of original purchase to establish warranty perio .
The return of the Owner Registration Car is not a con ition of warranty coverage. You shoul , however,
return the Owner Registration Car so that Viking Range Corporation can contact you shoul any question
of safety arise which coul affect you.
Any implie warranties of merchantability an fitness applicable to the above escribe halogen elements
are limite in uration to the perio of coverage of the applicable express written limite warranties set
forth above. Some juris ictions o not allow limitations on how long an implie warranty lasts, so the
above limitation may not apply to you. This warranty gives you specific legal rights, an you may also have
other rights which may vary from juris iction to juris iction.
Specifications subject to change without notice.
Notes
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