Viking RDDB201SS User manual

F20884A EN (042712)
Viking Range Corporation
111 Front Street
Greenwoo , Mississippi 38930 USA
[phone]
For pro uct information, call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at vikingrange.com
201 Series Built-In Dishwashers
Use & Care

Congratulations
With your purchase of the worl ’s most powerful an intelligent
ishwasher, you have joine the elite worl of Viking ownership.
Your Viking ishwasher is esigne to offer years of reliable service.
This Use & Care Gui e will provi e you with the information you nee
to become familiar with your ishwasher’s operation an care.
Your complete satisfaction is our ultimate goal. If you have any
questions or comments about this pro uct, please contact the ealer
from whom you purchase it, or contact our Consumer Support Center
at 1-888-VIKING1.
For more information about the complete an growing selection of
Viking pro ucts, contact your ealer or visit us online at
vikingrange.com.
Table of Contents
Getting Started
Important Safety Instructions ___________________________________4
Warnings & Safety ____________________________________________6
Features _____________________________________________________8
Features: Cycles _____________________________________________10
Product Controls
Cycle Data__________________________________________________12
Preparing Dishes ____________________________________________13
Operation
Changing a Program _________________________________________14
Washing Recommen ations __________________________________15
Rack A justments ___________________________________________17
Loa ing the Dishwasher ______________________________________18
Loa ing Silverware Basket ____________________________________19
Loa ing Racks (10 Place Setting) ______________________________20
Dishwasher Detergent _______________________________________22
Rinse Agent_________________________________________________23
Energy Saving Tips __________________________________________24
Wash Temperature___________________________________________24
Water Har ness _____________________________________________25
Product Care
Maintenance ________________________________________________26
Troubleshooting _____________________________________________28
Troubleshooting/Fault Co es _________________________________34
Service Information __________________________________________36
Warranty ___________________________________________________37
32

Important Safety Instructions
54
Getting Started
Getting Started
Read all instructions before using the dishwasher.
•It is your responsibility to be sure your dishwasher
°Has been installe by a qualifie installer.
°Has been properly groun e .
°Has been properly connecte to an appropriate electrical supply,
water supply an rain.
°Has been securely mounte to the cabinet.
°Is properly maintaine .
°Has ha all shipping materials, packaging an
temporary labels remove .
• Install ishwasher so that it is protecte from the elements. Protect
ishwasher from freezing to avoi possible fill valve amage.
•DO NOT use an extension cor to connect the ishwasher
to electricity.
• Use the ishwasher only for its inten e function.
• To avoi the risk of personal injury ue to steam burns, open oor
slowly to allow steam to escape before opening completely.
• Use only etergents an rinse agents recommen e for use in
househol ishwashers, an store them in a safe an ry
environment away from the access of chil ren.
• When loa ing items to be washe , place sharp items so that they
are not likely to amage the oor seal an loa sharp knives with
the han les up to avoi the risk of personal injury.
•DO NOT wash plastic items unless marke “ ishwasher safe” or the
equivalent.
•DO NOT operate the ishwasher without the filters in place.
•DO NOT operate your ishwasher unless all enclosure panels are
properly in place.
•DO NOT abuse, sit on or stan on the oor or ish rack of the
ishwasher.
•DO NOT tamper with controls.
• To re uce the risk of injury, o not allow chil ren to play in or on a
ishwasher.
• If hot water has not been use recently (usually two weeks or
longer), hy rogen gases may buil up in the water heater an the
hot water pipes. HYDROGEN GAS IS EXPLOSIVE. To prevent
injury or amage, before using your ishwasher, turn on all hot
water faucets an allow water to run for several minutes before
using your ishwasher. This will allow gases to escape. Do not
smoke or use any open flames near the faucet while it is open.
• Depen ing on cycles/options selecte , the ishwasher operates at
very high water temperatures 155°F (68°C) on some mo els. Use
extreme caution when opening unit or han ling ishes.
•DO NOT use oor to push racks in. Close the ishwasher oor
when not in use.
•DO NOT repair or replace any part of the appliance unless
specifically recommen e in the manual. All other servicing shoul
be referre to a qualifie authorize technician.
• When iscar ing an ol ishwasher, always remove the oor to
prevent acci ental entrapment.
SAVE THESE INSTRUCTIONS!
Important Safety Instructions

7
Getting Started
6
Warnings & Safety
Getting Started
WARNING
Excessive Weigh Hazard
Use t o or more people to move and install dish asher. Failure to do so can
result in back or other injury
WARNING
Elec rical Shock Hazard
Electrically ground dish asher.
Connect ground ire to green ground connector
in terminal box.
DO NOT use an extension cord.
Failure to follo these instructions, can result in death,
fire or electrical shock.
WARNING
Tip Over Hazard
DO NOT use dish asher until completely installed.
DO NOT push do n on open door.
Doing so can result in serious injury or cuts.
Warning and Important Safety Instructions appearing in this manual
are not meant to cover all possible conditions and situations that may
occur. Common sense caution and care must be exercised when
installing maintaining or operating the appliance.
ALWAYS contact the manufacturer about problems or con itions you o
not un erstan .
Recognize Safety Symbols Words Labels
Read and follow all instructions before using this appliance to prevent
the potential risk of fire, electric shock, personal injury or amage to the
appliance as a result of improper usage of the appliance. Use appliance
only for its inten e purpose as escribe in this manual.
To ensure proper and safe operation: Appliance must be properly
installe an groun e by a qualifie technician. DO NOT attempt to
a just, repair, service, or replace any part of your appliance unless it is
specifically recommen e in this manual. All other servicing shoul be
referre to a qualifie servicer.
Hazards or unsafe prac ices which WILL resul in
severe personal injury or dea h
Hazards or unsafe prac ices which COULD resul in
dea h or severe personal injury
DANGER
Hazards or unsafe prac ices which COULD resul in
minor personal injury.
All safety messages ill identify the hazard, tell you ho
to reduce the chance of injury, and tell you hat can happen if
the instructions are not follo ed.
WARNING
CAUTION
Warnings & Safety
WARNING
Never operate the dish asher ithout the filters in place.

1
2
3
6
7
8
4/5
9
Features
Getting Started
8
Features
•Multi-Level Power Wash System
The wash system inclu es multi-level washing with two high quality
stainless steel wash arms an an exclusive blockproof Flexible-
Flui ™ coupling irect water fee .
•Five-Stage Filtration and Waste Removal System
Prevents re epositing of foo particles by assuring 100% filtere
water is elivere to ishes in all cycles resulting in clean spot-free
ishes. The system inclu es a removable coarse strainer an
exclusive Triple-Clean™ filtration with
self-cleaning jets, an an exclusive ultra har foo waste isposer.
•Sure-Temp™ Water Heating
Hy roFlo™ water heater automatically heats water to
appropriate/selecte temperature, assuring excellent
washing performance.
•Condensate Quick Dry
Moisture at the en of the cycle con enses on the stainless interior
an rains into the sump area, provi ing quick an efficient rying.
•Quiet Clean™ Performance Packages
Engineere top to bottom for the quietest operation possible. The
combination of a quiet motor, separate motor an pump for
washing an raining, soun absorbing insulation an cushion
mounte key operating components provi es a unique Quiet
Clean™ soun package.
•“Load-As-You-Like” Sturdi-Bilt™Racks
Fully useable an removable nylon coate steel racks accommo ate
13 international place settings of china in a single loa .
•Diamond-Brite™ Stainless Steel Tank and Inner Door
Brightly polishe surgical stainless steel to maintain optimum long-
term appearance.
• NSF Certified
• Energy Star Qualified
Getting Started
1. Upper Rack
• One-piece stemware cra le
(1 row)
2. Lower rack
• One-piece fol own tines
(4 rows)
• Silverware basket
3. Top-of- oor hi en control
panel
4. Automatic etergent ispenser
5. Automatic rinse agent
ispenser
6. Stainless steel wash arms (2)
7. Removable coarse strainer
8. Fine filter

Product Controls
11
Features: Cycles
Product Controls
10
Wash Cycles
POTS/PANS
Heavily soile pots, pans an casserole ishes. Long heate prewash
loosens up encruste foo . High temperature main wash an final rinse.
NORMAL WASH
Normally soile plates, glasses, bowls, an lightly soile pots an pans.
Energy-usage label is base on this cycle.
LIGHT/CHINA
Lightly soile items, china an crystal. Lower temperatures for cleaning
elicate items.
RINSE/HOLD
All ishware. Short rinse with no heat.
Options
HI TEMP WASH
Increases the temperature, a ing heat, time an water for improve cleaning
performance. Available only with POTS/PANS an NORMAL WASH.
Note: Periods of soa ing will occur to aid in removal of ba ed on soils
SANITIZED 155˚F RINSE
Raises water temperature to 155˚F in the final rinse. A s heat an time to
the cycle. This high temperature rinse sanitizes your ishes an glassware in
accor ance with NSF/ANSI STANDARD 184 for Resi ential Dishwashers.
Certifie for resi ential ishwashers an not inten e for license foo
establishments. Available only with POTS/PANS an NORMAL WASH.
DELAY START
Lets you elay running the ishwasher for up to 4 hours. To set
“DELAY START”, select the esire wash cycle an option(s). Press the
“DELAY START” button once an the number “2” will light, in icating
a two hour elay. If you esire a longer elay, continue pressing the
“DELAY START” button to a 4 hour elay. The correspon ing number
on the button will light. Once you have set the esire elay time,
press the “START” button an close the oor. “DELAY START” is not
available with the Rinse/Hol cycle.
AUDIBLE SOUND SIGNAL
A single beep will occur when you select cycles, options an press the
“START” key. If the “START” button is not presse or if the oor is not
close within 4 secon s of pressing the “START” button, 3 short beeps
will occur. The en -of-cycle signal consists of 2 long beeps an
activates 30 minutes after the last rain, when the con ensate ry
portion of the cycle is complete . For all other error messages an to
eselect the au ible soun signal, see the Troubleshooting/ Fault
Co es section.
ILLUMINATION OF BUTTONS
Option, Cycle an Start buttons will only illuminate after they are
selecte . The "SANITIZED" in icator will illuminate when the cycle has
been complete . If your ishwasher i not properly sanitize your
ishes, the in icator light will not illuminate. This can happen if the
cycle is interrupte or the water coul not be heate to the require
temperatures. The "SANITIZED" in icator light goes off after you have
opene an close the oor or if you press an hol the
START/RESUME button.
OptionsCycles201 Model
Features: Cycles

Operation
13
Preparing Dishes
It is not necessary to rinse normal foo soils off the ishes before
putting them in the ishwasher, although larger soli particles, such as
bones, see s, skins, pits, an toothpicks shoul be remove .
If you are not going to run the ishwasher imme iately after loa ing, it
is best to rinse salty an highly aci ic foo s off stainless steel, silver,
an silverplate flatware. Prolonge contact of foo s—inclu ing lemon
juice, salt, vinegar, mustar , mayonnaise, an sala ressings—with
stainless steel can cause corrosion (pitting).
Before Operation
1. Loa the ishes per recommen e loa ing. See section on Loa ing
Dishwasher.
2. Make sure there is rinse agent in the ispenser. A rinse agent if
nee e . See section on Rinse Agent.
3. A proper amount of etergent an pre-wash. See section on
Dishwasher Detergent.
4. Push both top an bottom racks in.
5. Select the esire cycle an option(s).
6. Press “START”. The “START” symbol will illuminate to in icate the
unit is rea y.
7. Close the oor tightly until you hear a click. Otherwise, the
ishwasher will not start.
Option Restrictions
All options are not available for all cycles. Please note the following:
• The option “HI TEMP WASH” is not available with the
“LIGHT/CHINA” cycle.
• No options are available in the “RINSE/HOLD” cycle.
• The option “SANITIZED 155˚F RINSE” is not available with the
“LIGHT/CHINA” cycle.
After selecting the wash cycle an options, epress “START” button.
The start symbol will illuminate. This merely means the machine is
rea y. Close the oor securely within 4 secon s of pressing the
“START” button.
Cycle Data
Product Controls
12
Note: All wash times, temperatures and fills are approximate and are
dependent on installation and environmental conditions.
Note: Heating delays to meet set temperatures may extend the
cycle times.
Note: Wash time does not include the 30 minute condensate dry time.
Cycle
name
Recommended
dish types/
soil level Temperatures
Total
water
(gal.)
Total
Wash Time
(minutes)
120F˚ (49C˚)
Pots/
Pans
Heavily soile
pots, pans,
casserole an
ishware
Prewash & Rinse–130°F
(54° C)
Main Wash–145°F (63°C)
Last Rinse–150°F (66°C)
8.3 131
(min.)
Normal
Wash
Normally soile
glasses, ishes,
an lightly soile
pots an pans
Main Wash–120°F (49°C)
Last Rinse–140°F (60°C)
4.25 117
(min.)
Light/
China
Lightly soile
items, china an
crystal
Main–120°F (49°C)
Rinse–135°F (57°C)
5.6 101
(min.)
Rinse/
Hol
All ishware Rinse 1.4 8.5
(min.)

15
14
Changing a Program Washing Recommen ations
OperationOperation
Operation
Changing a Program After the Unit has Started
The ishwasher is programme to stop operating if the oor is opene
uring a cycle. To change a program or option after starting the
machine, open the oor slightly to let the spray arms stop rotating an
avoi getting spraye with water. Press an hol “START” for four
secon s to cancel the current selection, then press the touchpa (s) for
your esire selection.
Press “START” again an close the oor. The rain pump will run to
remove any irty water from the ishwasher before starting the newly
selecte cycle. Check to make sure there is still etergent in the
etergent ispenser.
Opening the Door after Cycle has Started
If the oor is opene after the cycle has starte , the ”START” button
will flash to in icate that the ishwasher is in Stan by Mo e. Press the
“START” button an close the oor securely within 4 secon s to
restart the cycle.
Most househol ishes such as plates, saucepans, an flatware are
ishwasher safe. If you are unsure, check the manufacturer’s
recommen ations before washing. You are responsible for what is
washe in the ishwasher.
Materials Diswasher safe? Comments
Aluminum Yes
exceptions:
ano ize an
isposable
aluminum
Ano ize aluminum may fa e or
arken. Disposable aluminum may
contact other ishes an cause
ark spots.
Cast iron Not recommen e Seasoning will be remove an the
cast iron will rust.
China/
stoneware
Yes
exceptions:
antique, han -
painte , or gol
leaf
China without ecoration or with
glaze covere patterns is usually
ishwasher safe. Antique, han -
painte an gol -leaf China may
iscolor or fa e.
Crystal Yes
exceptions:
antique, some lea
crystal
Position crystal so that it will not
fall over or knock against other
ishes. Some types of lea crystal
may etch in ishwasher.
Flatware
with
glue
han les
Not recommen e Certain a hesives may loosen an
cause than les to come off.
Glass Yes
exceptions:
milk glass
(not recommen e )
Milk glass may iscolor with
repeate washing.
Gol -
plate
flatware
Not recommen e Gol -plate flatware may iscolor.

Operation
17
16
Rack A justments
Operation
Washing Recommen ations
Materials Diswasher safe? Comments
Knives Yes Position knives in large items tray
so that bla es are not touching.
Knives may become ull if the
bla es contact other items.
Non-stick
coatings
Not
recommen e
Coating may wear off with repeate
washing.
Pewter/
brass/
bronze
Not
recommen e Pewter, brass, an bronze may
tarnish or pit.
Plastic Yes Disposable plastic cannot withstan
high water temperature or
ishwasher etergent.
Stainless
steel
Yes
Rinse stainless steel items if they
will not be washe imme iately.
Prolonge contact with salty or
aci ic foo s will stain. Position
stainless steel pieces so they o not
contact issimilar metals.
Silver/
silverplate
Yes Rinse silver/silverplate items if they
will not be washe imme iately.
Prolonge contact with salty or
aci ic foo s an foo s containing
sulfur will stain. Position stainless
steel pieces so they o not contact
issimilar metals.
Tin Not
recommen e
Tin may rust.
Woo Not
recommen e
Wash woo items by han . Woo
may warp, crack, or lose its shape
or finish in the ishwasher.
The Lower Rack
The lower rack is best for
inner plates, smaller
plates, serving plates,
larger bowls, pots, an
pans.
• Securely place heavily
soile cookware face
own in the rack.
• Use the fol - own
tines to provi e space
for large items such as
pots an pans.
• Make sure pot han les an other items o not stop rotation
of lower wash arm by hanging below the rack.
The Upper Rack
The upper rack is best for
glasses, cups, bowls, small
plates, an saucers an can
accomo ate full size
plates up to 10-1/4”.
• Make sure items
hanging below the rack
o not block the
rotation of the wash
arm.
Fold-Down Tines

1918
Loa ing Silverware Basket
Operation
Operation
Loa ing the Dishwasher
General Loading Guidelines
• Loa all items so that the force of the water an the
etergent reach soile surfaces.
• Do not let china, crystal, an other elicate items touch
each other uring ishwasher operation.
• Do not use oor to push racks in.
Note: Do not load dishes in a manner that would bloc the detergent
dispenser lid from completely opening. The detergent dispenser lid could
be damaged.
Note: Do not put sterling silver or silver-plated flatware in the same
compartment with stainless steel. Contact between the metals can
damage silver.
DO NOT put stainless steel of different qualities close to each other.
Contact can damage metals.
Rinse stainless steel items if they will not be washed immediately.
Prolonged contact with salty or acidic foods will cause stains.
Extra Quiet Operation Hints
Your ishwasher has been esigne an engineere to give superior
cleaning results an to operate very quietly. To avoi any extra
clattering or thumping noises uring operation:
• Keep sink rain plugs inserte uring ishwasher operation to
prevent noise transfer through rains.
• Loa ishes so they o not touch each other.
• Make sure lightweight items are secure in the rack.
• Make sure pot li s an han les, pizza pans, cookie sheets, etc., o
not touch interior walls.
The Silverware/Cutlery Basket
Tips for Best Cleaning Results:
• Distribute items evenly an mix knives, forks, an spoons so that
items will avoi nesting.
• Always place forks an spoons with eating portions up an han les
own.
• Compartments with li s help separate the silverware for the best
cleaning an rying results. The li s also hol small, lightweight items in
place.
•IMPORTANT: Sharp or pointe items, such as knives, shoul always
be put in with the point own to protect your han s.

Operation
21
20
Operation
Loa ing Racks (10 Place Setting)
• 10 glasses
• 10 coffee cups
• 10 saucers
• 10 bowls
• 10 dinner
plates
• 1 serving
platter
• 2 serving
bowls
• 10 bread and
butter plates
Upper Rack
Lower Rack
(AHAM DW-1 10 place setting)
• 13 coffee
cups
• 13 glasses
• 10 bowls
• 9 saucers
• 4 saucers
• 13 dinner
plates
• 13 bread
and butter
plates
• 3 bowls
Loa ing Racks (13 International Place Setting)
Upper Rack
Lower Rack

Operation
23
Rinse Agent
A rinse agent causes water to flow off the ishes more quickly,
preventing roplets that ry as spots an improving rying
performance. Rinse agent come in soli an liqui forms. Your
ishwasher’s rinse agent ispenser uses the liqui form. Rinse agent
use with soft water can cause a clou y film on ishes.
Filling the Rinse Agent Dispenser
Drying will usually be better if you use a rinse agent. To fill the
ispenser, open the cap an pour the rinse agent into the ispenser
up to the knob for osage setting. The ispenser will hol
approximately four ounces of liqui rinse agent.
Adjusting the Dosage of Rinse Agent
The rinse agent osage is set by the manufacturer an is ispense
automatically into the final rinse. If necessary, the rinse agent osage
can be a juste by inserting a screw river insi e the filler hole where
the a justment evice is set on “2.” It is recommen e that the ial
be a juste only one number at a time.
Note: For soft water conditions, it may be necessary to reduce the
rinse agent dosage setting.
Note: Too much rinse agent is not advisable as this might result in the
formation of foam.
22
Operation
Dishwasher Detergent
Use only a etergent esigne for an automatic ishwasher. Never use
oven cleaners or other caustic cleaners not esigne for ishwashers.
These will amage the stainless steel interior, filters an pump
components of your ishwasher. Never use soap, laun ry etergent or
han washing etergent in your ishwasher, as they are too mil an
will cause severe over-su sing. The foam pro uct prevents the
ishwasher from working properly an may cause amage to the
ishwasher.
WARNING: Dishwasher detergent is corrosive. Keep out of
reach of children. If swallowed drink plenty of water or milk.
DO NOT induce vomiting. Seek medical advice without delay.
If dishwasher detergent gets into eyes rinse immediately with
plenty of water.
Storing the Detergent
For best results, keep your etergent container tightly close after each
use, out of reach of chil ren an store in a cool, ry place. Storage
under the sink is not advisable for powdered detergent because this
area is generally too warm and moist to keep detergent fresh.
Main wash detergent
(in cup)
Rinse agent
compartment
Rinse agent
dispenser
Fill level indicator
(refill when empty)
Prewash detergent
(used for Pots/Pans)

Operation
25
Water Har ness
Hardness of Water
Water has a ifferent “har ness,” or mineral content, in ifferent
locations. The har ness is measure in grains per gallon (gpg). Fin
out your water’s har ness by asking your local water epartment,
county extension agent, or water softening company. Ask how many
“grains” of har ness are in your water.
The har er the water is, the more etergent you nee . For the
etergent amounts recommen e for use in your location with your
water, follow the gui elines in the chart. With har water, you nee
more etergent to get ishes clean. With soft water, you nee less.
Too much etergent with soft water can cause “etching,” a permanent
clou iness of glassware. If you have har water, the ishes as well as
the ishwasher itself may accumulate a gray eposit after some time.
This eposit can be reme ie by using a mil citric aci solution
instea of etergent in the heavy wash program.
How Much Detergent to Use?
The amount of etergent you use epen s on the har ness of the
water an on the cycle you select. Generally, only one tablespoon of
etergent (per cup) is nee e for a normal loa .
Note: Line level on detergent dispenser represents 2 tablespoons
Note: In areas with hard water above 12 grains, a water softener is
recommended.
24
Operation
Wash Temperature
Hot water issolves an activates ishwashing etergents, issolves
grease on ishes, an helps glasses ry spot free. If the incoming
water is extremely col ue to unusually col temperatures outsi e, if
you have recently one laun ry or run hot water for showers, or if your
water travels a long istance from the hot water heater to the
ishwasher, the running time of the ishwasher may be longer to heat
the water to the require temperature.
Checking the Wash Temperature
An incoming water temperature of 120°F (49˚C) is recommen e .
However, the Sure Temp Water Heating System will ensure the water
temperatures are correct for the cycle/options selecte .
Energy Saving Tips
• Only start a wash when the machine is completely full.
• Do not prewash ishes. Simply scrape, loa , an wash.
• Use the POTS/PANS program only for heavily soile ishes.
• Select NORMAL CYCLE.
Water hardness
(grains per gallon)
Amount of detergent
(powder or liquid)
Soft water
0-3 gpg
1 tablespoon per cup
(15ml)
Me ium har water
4-8 gpg
2 tablespoons per cup
(30ml)
Har water
9-above gpg
3 tablespoons per cup
(45ml)

27
26
Maintenance
Product Care
Product Care
Your new ishwasher is esigne to give you years of epen able
service. In or er to maintain a high level of performance, you nee to
make sure your ishwasher is properly care for an cleane . Here are
a few things you can o to make sure your ishwasher performs at its
highest level.
Filters
The filters are important, because they continuously filter wash water.
Un er normal operation, the filters are self cleaning an require no
maintenance. If there is a heavy amount of foo soil, se iment or har
water con itions, it may be necessary to clean the filters after each use.
To clean, remove the filters as shown in the above illustration an soak
overnight in a 50/50 solution of water an vinegar. Citric cleaner an
water are also acceptable. Filters shoul appear bright when clean.
The Coarse Strainer
Large foo particles that can’t pass through the rainage pump are
collecte in the coarse strainer. Lift out an empty the coarse strainer
when necessary. Don’t forget to put it back again. It is normal for a small
amount of water to remain in the coarse strainer area.
Fine
filter
Coarse
strainer
Primary Filter
(Do not remove primary filter)
WARNING
Never operate the dish asher ithout the filters in place.
3
3
4
1
1
2
(Squeeze tabs to remove coarse strainer)
Coarse strainer
(lift to remove)
Fine filter
(lift to remove)
(Rotate to remove fine filter)
To Clean Filters
Remove the coarse strainer an empty. If necessary, remove the fine
filter an clean all surfaces. DO NOT remove primary filter. Replace the
filters an secure in place.
Storing the Dishwasher
If you will not be using the ishwasher uring the summer months,
turn off the water an power supply to the ishwasher. In the winter, if
the ishwasher coul be expose to near freezing temperatures or is
left in a seasonal welling such as a secon or vacation home, avoi
water amage by having your ishwasher winterize by an authorize
service person.
Maintenance

29
Product Care
28
Product Care
Troubleshooting
Poor wash results may not always be cause by the ishwasher. Please
review the following Troubleshooting Charts for possible reme ies. You
may fin the proper solution without having to call a service provi er.
If the cycle buttons are flashing, please refer to the Fault Co es Chart
in the following pages of this manual for possible reme ies.
Poor Dishwashing Results
Troubleshooting
Problem Possible Cause and/or Remedy
The ishwasher
oes not start
Door is ajar:
Make sure the oor is close securely.
“DELAY START” Option is On:
Make sure the “DELAY START” option is not turne on.
Water Supply is Disconnecte :
Check that the water supply is connecte properly
an the water is turne on.
Power Cor is Disconnecte :
Make sure the power cor is properly plugge into
the wall socket.
Fuse is Blown:
Check your fuse box for a blown fuse or trippe
circuit breaker.
Spotting an
filming
Har water:
Use the maximum recommen e amount
(3 tablespoons) of ishwasher etergent.To remove
har water spots, try a vinegar rinse:
• Wash an rinse loa as usual.
• Remove all metal items from ishwasher.
• Do not a etergent.
• Pour two cups of vinegar into a bowl an set it on
the bottom rack of the ishwasher.
• Run the ishes through an entire wash program.
If the vinegar rinse oesn’t work, repeat the above
process substituting 1/4 cup citric aci crystals
(available at most rug stores) for the vinegar.
Wiping with a amp cloth shoul remove spots
from metal items. For sterling silver an silver
plate flatware, rub with a towel, or use a goo cream
silver polish.
Filter system:
Check filter system to be sure it is clean an
properly installe .
Problem Possible Cause and/or Remedy
Spotting an
filming
No rinse agent:
Does the rinse agent ispenser nee to be fille ?
Dishwasher etergent:
Use only the correct amount of ishwasher etergent
accor ing to the har ness of the water an the wash
program you have selecte . Do not use ol or cake
etergent. Store the ishwasher etergent in a ry
place an in a close container. Change the
ishwasher etergent if the result is still unsatisfactory.
Items not loa e properly:
Check that you loa e the items accor ing to the
instructions on pages in this manual. Do not overloa .
Make sure water can reach all soile surfaces.
For har water areas:
A ing a itional pro ucts especially esigne to
eliminate har water eposits (such as Glisten,
Dishwasher Magic™ an Lemi Shine) may be use to
maintain performance.
Dishes are not
clean
Check that both wash arms can rotate freely an
that items o not obstruct the movement of the wash
arms. Lift the arms an make sure that no grains of
irt retar the rotation of the wash arms. If necessary,
clear the obstruction, refit the arms, an check that
they rotate freely. Be sure a utensil or han le has not
prevente their turning
Strainer blocke Check the strainer. Clean if necessary. Refer to
maintenance section in this manual.
Excessive foam in
the machine
Use only ishwasher etergent.
Marks an
iscoloration
Aluminum utensils rubbing against items uring
washing:
Be sure aluminum utensils, especially light weight
foil-type pans, o not touch ishes.To remove spots,
use a non-abrasive cleaner.
Small particles
eposite on
items
Detergent:
Use only fresh etergent. Store in a tightly close
container in a cool ry place. Fill ispenser only when
rea y to start the ishwasher. Use the recommen e
amount of etergent, especially with har water

31
Troubleshooting
Product Care
30
Product Care
Troubleshooting
Problem Possible Cause and/or Remedy
Small particles
eposite on
items
Improper loa ing of ishes:
Loa ishes to prevent water an etergent from
being trappe in or between items. Water shoul
circulate freely.
Flatware incorrectly loa e :
Pay particular attention to spoons so that they o not
nest in each other an prevent water penetration.
Make sure filters are installe properly.
Filter may have clogge ue to heavy se iment, foo
soil or har water con itions.
Yellow or brown
marks
Temporary solution: Pour in one teaspoon to one
tablespoon of citric aci crystals instea of the
prewash etergent. Follow this prewash with a full
etergent wash. Use the pots/pans or normal wash cycle.
Permanent solution: Install an iron removal system in
the water supply.
Copper with sterling silver:
Yellow film on sterling silver results when washing
copper items in the same loa . Silver polish usually
removes the stain.
Tea or coffee (tannic aci ):
Tea or coffee can stain cups. Remove stains by han ,
using a solution of 1/2 cup bleach an 3 cups warm
water. (Do not use on sterling silver or silverplate.)
Discoloration of
stainless steel,
silverplate, or
sterling silver
Allowing salty foo s to remain on flatware
Rinse flatware that is to stan several hours before
washing.
Stainless steel contacting silver:
DO NOT put stainless steel an silver flatware in the
same silverware basket compartment. Direct contact
between these metals can cause permanent amage
to silver. Clean staine items with silver polish.
DO NOT use abrasives on stainless steel or silver.
Discoloration of
plastics
Plastic items have a low heat tolerance:
Plastics vary in their ability to tolerate heat.
Check washing instructions for all plastic items to be
sure they are ishwasher safe.
Marks on melamine
an plastics
Porous material:
Use a special cleaner for plastic. DO NOT use bleach
or scouring pow er on these materials.
Problem Possible Cause and/or Remedy
Detergent left in
etergent
compartment
Compartment cover blocke :
The cover may not be opening because of improperly
loa e items.
Move ishes that may be blocking it.
Ol etergent:
If etergent is har or cake in the box, throw away.
Use only fresh etergent. A etergent just before
starting the ishwasher.
Clou y film on
glassware-etching
of glass
Too much etergent: especially in soft water.
If vinegar or citric aci rinse oesn’t remove film, the
clou iness is “etching.” This is permanent. If you have
soft water, use the least amount (one teaspoon) of
recommen e ishwasher etergent to prevent
etching. Use high quality ishwashing etergent an
rinse ai . Do not overloa the machine. Water
shoul circulate freely to assure a equate rinsing an
raining. Dry without heat.
Dishes not ry Non-heat rying:
Allow more rying time when using non-heat rying.
No rinse agent:
Fill rinse agent ispenser. Rinse agent helps ishes to
ry faster.
Plastic items:
Certain plastic materials are ifficult to ry.
Plastics may nee towel rying.
Improper loa ing or unloa ing:
Do not overloa or nest items. Be sure all surfaces
rain well. Loa items with concave bases so as much
water as possible can run off. Unloa the lower rack
first. Water from ishes in the upper rack may be
spilling onto the lower rack.
Chipping or
breaking of
glassware
Improper loa ing:
Do not overloa . Loa between prongs, not over
them. Glasses loa e over prongs are not supporte
an may break. Make sure glassware is secure.
Always use upper rack for elicate items. Use the
light/china cycle.
Unusual noise
Improper loa ing:
Utensils may not be secure or may have roppe from
the rack. Water may cause utensils to rattle. Make sure
everything is securely place in ishwasher.

33
32
Product Care
Troubleshooting
Problem Possible Cause and/or Remedy
Dishwasher will
not rain
Door open:
Check that oor is firmly close .
Controls:
Check that ishwasher is on.
Water fee line:
Check to see that the water fee line is not crimpe .
Water supply:
Be sure water is available an turne on.
Water backs up
in sink when
ishwasher rains
Foo waste isposer an trap:
Check isposer an trap at sink for blockage or foo
particles.
Water left in
bottom near
filters
Dishwashing cycle not complete:
Allow ishwasher to complete cycle.
Some water is normal. Water left in removable coarse
strainer is normal.
Dishwasher will
not rain
The rain hose is clogge /blocke :
Check to make sure there are no obstacles in the hose
where it connects to the water. Foreign particles can
get stuck in the entrance of the connection line. Also,
check to make sure that the cone-shape connection
line has been cut to an inner iameter of at least 3/4”
(1.9 cm).
The rain hose is kinke :
Check to make sure that there are no fol s or sharp
ben s in the rain hose.
O or in your
ishwasher
If you are only running your ishwasher every 2 to 3
ays, bacteria in the foo soil left on your ishes will
create an unpleasant o or. Use the Rinse/Hol option
in between cycles. To help eliminate the o or, use a
etergent with chlorine bleach an an extra heat
option with your cycle.
If large chunks of foo soil are left on plates an
ishes, it may take several washes for them to pass
through the filtration system of the ishwasher, thus
causing foo o or. Make sure the ishwasher is cool;
remove chunks of foo soil from filter area. Then run
your ishwasher as normal.
There are pro ucts that you can use to clean your
ishwasher such as leave your ishwasher free of o or,
spots, eposits an har water buil -up.
Troubleshooting
Problem Possible Cause and/or Remedy
Dishwasher has a
plastic smell
Your ishwasher may have parts that have a plastic
o or to them. Place 2 cups white vinegar in a
ishwasher safe measuring cup an place in the lower
rack. Do not use etergent. Run the ishwasher
through the longest cycle with an extra heat option.
Do not use heate ry
Sanitize LED i
not illuminate
Dishwasher cycle was interrupte or the water i
not reach require temperature.

35
Product Care
34
Product Care
Troubleshooting/Fault Co es
Flash
Pots/Pans Normal Wash
Fault Action
1111Pan Flood Sensor Disconnect Reset Unit an try again. If problem persists, contact service.
1122Motor Control Status Error Reset Unit an try again. If problem persists, contact service.
1133Motor Control Comms Error Reset Unit an try again. If problem persists, contact service.
1144Diverter Timeout Reset Unit an try again. If problem persists, contact service.
1155Drain Error 1. Turn water on at sink an run garbage isposal to verify that sink is not clogge .
2. Verify that ishwasher rain hose is not clogge or kinke .
3. If raining into isposal, verify that plug has been remove from isposal.
4. Verify that rain hose has high loop, per installation gui e.
5. Verify that ishwasher is level front to back an si e to si e.
6. Verify filters are not clogge .
Reset Unit an try again. If problem persists, contact service.
2211Huba Disconnect Error Reset Unit an try again. If problem persists, contact service.
2222Fill Timeout 1. Verify water supply to ishwasher is turne on.
2. Verify that fill line is not kinke .
3. Verify that ishwasher is level front to back an si e to si e.
4. Turn water on at sink an verify there has not been a ecrease in water pressure.
Reset Unit an try again. If problem persists, contact service.
2233Low Level Sensor Error 1. Verify that no ishes have turne over an are hol ing a significant amount of water.
2. Verify that rain hose has high loop, per installation gui e.
Reset Unit an try again. If problem persists, contact service.
2244High Level Error 1. Verify items in rack are properly retaine so that they can not turn over.
Reset Unit an try again. If problem persists, contact service.
3311UI-MC Comm Error Reset Unit an try again. If problem persists, contact service.
3333Drain Pump Error Reset Unit an try again. If problem persists, contact service.
3344Motor Status Reset Unit an try again. If problem persists, contact service.
3355Motor Under Voltage Reset Unit an try again. If problem persists, contact service.
4411Temperature Sensor Error Reset Unit an try again. If problem persists, contact service.
4455Fill Too Fast Error Verify ishwasher is level front to back an si e to si e. Reset unit an try again.
If problem persists, contact service.
5555Internal Error Reset Unit an try again. If problem persists, contact service.
SSeeee NNoottee AAPan Flood Reset Unit an try again. If problem persists, contact service.
Note A–Both lights flash continuously.
Note B–To reset unit, press and hold the START button 4 seconds.
Note C–Numbers listed indicate the times the lights will flash when a specific error is
detected (example: For a drain error, the POTS/PANS light will flash once and the
NORMAL WASH light will flash 5 times).
Note D–Cycle and Option eys will only illuminate after they are selected. To activate
dishwasher, press START, the light will illuminate, close the door within 4 seconds and
cycle will start.
Turning Audible Sound On and Off:
To turn off, press Rinse/Hol button for 10 secon s. The beep stops an the Rinse/Hol
LED will flash 2 times. To turn on, repeat above instructions. The au ible soun beeps 2
times an the Rinse/Hol LED flashes 2 times to i entify that it is on.
Note: The audible sound cannot be disabled for error messages.
Note: The LED will flash in sync with the audible sound.
Note: Start/Resume will flash when cycle is interrupted.

36
BUILT-IN DISHWASHERS WARRANTY
THREE YEAR FULL WARRANTY
Built-in ishwashers an all of their component parts, except as detailed below*†, are warrante to be
free from efective materials or workmanship in normal resi ential use for a perio of three (3) years from
the ate of original retail purchase or closing ate for new construction, whichever perio is longer. Viking
Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is foun to
be efective uring the warranty perio .
*FULL NINETY (90) DAY COSMETIC WARRANTY: Pro uct is warrante to be free from
cosmetic efects in materials or workmanship (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) for a perio of ninety (90) ays from the ate of original retail
purchase or closing ate for new construction, whichever perio is longer. Any efects must be
reporte to the selling ealer within ninety (90) ays from ate of original retail purchase.
Viking Range Corporation uses high quality processes an materials available to pro uce all
color finishes. However, slight color variation may be notice because of the inherent
ifferences in painte parts an porcelain parts as well as ifferences in kitchen lighting,
pro uct locations, an other factors. Therefore, this warranty oes not apply to color variation
attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the pro uct exten s beyon normal resi ential
use, but the warranty perio for pro ucts use in such applications is ninety (90) ays.
Examples of applications covere by this warranty are be an breakfasts, fire stations, private
clubs, churches, yachts, etc. Un er this "Resi ential Plus" warranty, the pro uct, its components
an accessories are warrante to be free from efective material or workmanship for a perio
of ninety (90) ays from the ate of original retail purchase. This warranty exclu es use of the
pro uct in all commercial locations such as restaurants, foo service locations an institutional
foo service locations.
FIVE YEAR LIMITED WARRANTY ON NYLON RACKS ELECTRONIC CONTROLS MOTOR/PUMP
ASSEMBLY AND WATER DISTRIBUTION SYSTEM COMPONENTS
Any upper an /or lower nylon rack which rusts through ue to efective materials or workmanship an any
electronic controls which fail ue to efective materials or workmanship in normal househol use uring
the fourth through fifth year from the ate of original retail purchase will be repaire or replace , free of
charge for the part itself, with the owner paying all other costs, inclu ing labor. Any motor/pump assembly
or water istribution system component as liste below which fails ue to efective materials or
workmanship in normal househol use uring the fourth through fifth year from the ate of original retail
purchase will be repaire or replace , free of charge for the part itself, with the owner paying all other
costs, inclu ing labor.
Motor/Pump and Water Distribution System Components:
Circulation motor/pump
Lower wash arm
Drain motor/pump
Tube to upper wash arm
Fill valve
Upper wash arm
Diverter
LIFETIME LIMITED WARRANTY ON STAINLESS STEEL TANK AND LINER
Any stainless steel tank or inner oor liner which evelops a water leak ue to efective materials or
workmanship in normal househol use uring the lifetime of the pro uct will be repaire or replace , free
of charge for the part itself, with the owner paying all other costs, inclu ing labor.
TERMS AND CONDITIONS
This warranty exten s to the original purchaser of the pro uct warrante hereun er an to each transferee
owner of the pro uct uring the term of the warranty an applies to pro ucts purchase an locate in
the Unite States an Cana a. Pro ucts must be purchase in the country where service is requeste . If
the pro uct or one of its component parts contains a efect or malfunction uring the full warranty perio
after a reasonable number of attempts by the warrantor to reme y the efect or malfunction, the owner is
entitle to either a refun or replacement of the pro uct or its component part or parts. Replacement of a
component part inclu es its free installation, except as specifie un er the limite warranty. Un er the
terms of this warranty, service must be performe by a factory authorize Viking Range Corporation
service agent or representative. Service will be provi e uring normal business hours, an labor
performe at overtime or premium rates shall not be covere by this warranty.
Warranty
37
Service Information
If service is require , call your ealer or authorize service agency.
The name of the authorize service agency can be obtaine from the
ealer or istributor in your area.
Have the following information rea ily available.
• Mo el number
• Serial number
• Date purchase
• Name of ealer from whom purchase
Clearly escribe the problem that you are having. If you are unable to
obtain the name of an authorize service agency, or if you continue
to have service problems, contact Viking Range Corporation at
1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood Mississippi 38930 USA
Recor the information in icate below. You will nee it if service is
ever require . The mo el an serial numbers are locate on an
i entification label attache to the left si e of the tank. For access,
simply open the oor of the ishwasher.
Mo el no. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial no. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Date of purchase _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Date installe _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Dealer’s name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
A ress _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If service requires installation of parts, use only authorize parts to
insure protection un er the warranty.
Keep this manual for future reference.

Notes
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Warranty
Owner shall be responsible for proper installation, provi ing reasonable an necessary maintenance,
provi ing proof of purchase upon request, an making the appliance reasonably accessible for service.
The return of the Owner Registration Car is not a con ition of warranty coverage. You shoul , however,
return the Owner Registration Car so that Viking Range Corporation can contact you shoul any question
of safety arise which coul affect you.
This warranty gives you specific legal rights, an you may also have other rights which may vary from
juris iction to juris iction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to amage resulting from
abuse, failure to provi e reasonable an necessary maintenance, acci ent, elivery, negligence, natural
isaster, loss of electrical power to the pro uct for any reason, alteration, out oor use, improper installation,
improper operation, or repair or service of the pro uct by anyone other than an authorize Viking Range
Corporation service agency or representative. This warranty oes not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIV7E REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS
PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGE INCLUDING BUT NOT LIMITED TO FOOD OR
MEDICINE LOSS DUE TO PRODUCT FAILURE WHETHER ARISING OUT OF BREACH OF
WARRANTY BREACH OF CONTRACT OR OTHERWISE. Some juris ictions o not allow the exclusion or
limitation of inci ental or consequential amages, so the above limitation or exclusions may not apply to
you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF
THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states o not
allow limitations on how long an implie warranty lasts, so the above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorize Viking Range Corporation service agent, or Viking Range
Corporation, 111 Front Street, Greenwoo , Mississippi 38930, [phone]. Provi e mo el an serial
number an ate of original purchase or closing ate for a new construction. For the name of your nearest
authorize Viking Range Corporation service agency, call Viking Range Corporation.
IMPORTANT: Retain proof of original purchase to establish warranty perio .
Specifications subject to change without notice.
38 39