Viking Professional 325e series User manual

F20761 EN (092710)

Professional & Designer 325E & 450E

Series Built-In Dish ashers

Viking Use & Care Manual

Viking Range Corporation

111 Front Street

Greenwoo , Mississippi 38930 USA

(662) 455-1200

For pro uct information,

call 1-888-VIKING1 (845-4641)

or visit the Viking Web site at

vikingrange.com

Congratulations

WARNING

Electrical Shock Hazard

Electrically ground dishwasher.

Connect ground wire to green ground connector

in terminal box.

Do not use an extension cord.

Failure to follow these instructions, can result in

death, fire or electrical shock.

WARNING

Tip Over Hazard

Do not use dishwasher until completely installed.

Do not push down on open door.

Doing so can result in serious injury or cuts.

WARNING

Excessive Weight Hazard

Use two or more people to move and install

dishwasher.

Failure to do so can result in back or other injury.

This symbol alerts you to hazar s such as fire, electrical

shock or other injuries.

With your purchase of the worl ’s most powerful an

intelligent ishwasher, you have joine the elite worl of

Viking ownership.

Your Viking ishwasher is esigne to offer years of reliable

service. This Use & Care Gui e will provi e you with the

information you nee to become familiar with your

ishwasher’s operation an care.

Your complete satisfaction is our ultimate goal. If you have any

questions or comments about this pro uct, please contact the

ealer from whom you purchase it, or contact our Consumer

Support Center at 1-888-VIKING1.

For more information about the complete an growing

selection of Viking pro ucts, contact your ealer or visit us

online at vikingrange.com.

Getting Started

Important Safety Instructions

Read all instructions before using the dishwasher.

•It is your responsibility to be sure your dishwasher

°Has been installe by a qualifie installer.

°Has been properly groun e .

°Has been properly connecte to an appropriate

electrical supply, water supply an rain.

°Has been securely mounte to the cabinet.

°Is properly maintaine .

°Has ha all shipping materials, packaging an

temporary labels remove .

• Install ishwasher so that it is protecte from the elements.

Protect ishwasher from freezing to avoi possible fill valve

amage.

•DO NOT use an extension cor to connect the ishwasher

to electricity.

• Use the ishwasher only for its inten e function.

• To avoi the risk of personal injury ue to steam burns,

open oor slowly to allow steam to escape before opening

completely.

• Use only etergents an rinse agents recommen e for use

in househol ishwashers, an store them in a safe an ry

environment away from the access of chil ren.

Table of Contents

Getting Started

Important Safety Instructions ______________________ 5

Features ___________________________________________ 8

Product Controls

Cycle Data ________________________________________ 11

General Features: Cycles __________________________ 12

Using the Delay Start Option ______________________ 13

Operation

Preparing Dishes __________________________________ 14

Washing Recommen ations _____________________ 16

Rack A justments _________________________________ 18

Silverware Basket __________________________________ 19

Loa ing Dishwasher _______________________________ 20

Loa ing Silverware Basket _________________________ 21

Loa ing Racks _____________________________________23

Dishwasher Detergent _____________________________ 25

Rinse Agent _______________________________________26

Wash Temperature _________________________________ 27

Energy Saving Tips ________________________________ 27

Water Har ness ___________________________________ 28

Product Care

Maintenance ______________________________________ 29

Troubleshooting ___________________________________ 31

Troubleshooting Fault Co es ______________________ 36

Service Information ________________________________ 38

Warranty __________________________________________ 39

Getting Started

Important Safety Instructions

• When loa ing items to be washe , place sharp items so that

they are not likely to amage the oor seal an loa sharp

knives with the han les up to avoi the risk of personal

injury.

•DO NOT wash plastic items unless marke “ ishwasher

safe” or the equivalent.

•DO NOT operate the ishwasher without the filters in place.

•DO NOT operate your ishwasher unless all enclosure panels

are properly in place.

•DO NOT abuse, sit on or stan on the oor or ish rack of

the ishwasher.

•DO NOT tamper with controls.

• To re uce the risk of injury, o not allow chil ren to play in or

on a ishwasher.

• If hot water has not been use recently (usually two weeks or

longer), hy rogen gases may buil up in the water heater an

the hot water pipes. HYDROGEN GAS IS EXPLOSIVE. To

prevent injury or amage, before using your ishwasher, turn

on all hot water faucets an allow water to run for several

minutes before using your ishwasher. This will allow gases to

escape. Do not smoke or use any open flames near the faucet

while it is open.

• Depen ing on cycles/options selecte , the ishwasher

operates at very high water temperatures 155°F (68°C) on

some mo els. Use extreme caution when opening unit or

han ling ishes.

•DO NOT use oor to push racks in. Close the ishwasher

oor when not in use.

•DO NOT repair or replace any part of the appliance unless

specifically recommen e in the manual. All other servicing

shoul be referre to a qualifie authorize technician.

• When iscar ing an ol ishwasher, always remove the oor

to prevent acci ental entrapment.

SAVE THESE INSTRUCTIONS!

Important Safety Instructions

Getting Started

Features Features

•Vari-Pressure Intelli-Wash™ System

Customizes water volumes an water pressure to

selecte cycles an options. The wash system

inclu es multi-level washing with two high quality

stainless steel wash arms an an exclusive

blockproof Flexible-Flui ™ coupling irect water

fee . The exclusive DishGuar ™ Protector

prevents spray arm blockage from lower rack loa

while protecting ishes.

•Central Intelligence™ System

Constant communications optimize performance

by measuring water temperature an water volume.

•Five-Stage Filtration and Waste Removal System

Prevents re epositing of foo particles by assuring 100%

filtere water is elivere to ishes in all cycles resulting in

clean spot-free ishes. The system inclu es a removable

coarse strainer, exclusive Triple-Clean™ filtration with

self-cleaning jets, an an exclusive ultra har foo waste

isposer.

•Sure-Temp™ Water Heating

Hy roFlo™ water heater automatically heats water to

appropriate/selecte temperature, assuring excellent

washing performance.

•AirFlo™ Gentle Drying (450E model)

Gentle, effective an safe fan- riven system elivers warm,

gentle air over, un er an aroun ishes.

•Condensate Quick Dry (325E model)

Moisture at the en of the cycle con enses on the stainless

interior an rains into the sump area provi ing quick an

efficient rying.

•Quiet Clean™ Performance Packages

Engineere top to bottom for the quietest operation

possible. The combination of a quiet three phase motor,

separate motor an pump for washing an raining, multi-

stage soun absorbing insulation an cushion mounte key

operating components provi es a unique Quiet Clean™

soun package.

•“Load-As-You-Like” Sturdi-Bilt™ Racks

Fully exten able an a justable nylon coate steel racks

accommo ate 15 international place settings of china in a

single loa .

•Diamond-Brite™ Stainless Steel Tank and Inner Door

Brightly polishe surgical stainless steel to maintain

optimum long-term appearance.

450E model shown

Product Controls

Cycle Data

NOTE: Will perfor properly if connected to “cold” water - 50°F (10°C). Cycle ti es

will be extended.

NOTE: All cycle ti es, te peratures and fills are approxi ate and are dependent on

installation and environ ental conditions.

NOTE: Heating delays to eet set te peratures ay extend the cycle ti es.

NOTE: AirFlo™Gentle Drying will add approxi ately one hour to the total cycle ti e.

(450E odel)

Getting Started

Features

450E model shown

1. Roller Bearing™ upper rack

• Hol -Tight™ ivi ers (3)

• One-piece stemware

Cra le/cup shelf (1 row)

(450E mo el)

• One-piece cup shelf (1 row)

2. DishGuar ™ protector

3. Automatic etergent ispenser

4. Automatic rinse agent

ispenser

5. Top-of- oor hi en control

panel

6. Stainless steel

wash arms (2)

7. Removable coarse strainer

8. Fine filter

9. Lower rack

• One-piece fol own

tines (4 rows)

• Two-piece silverware

basket an li s (450E

mo el)

• Single-piece silverware

basket an li s (325E

mo el)

3/4

Cycle

name

Recommended

dish types/

soil level

Wash

temp.

Total

water

gal. (L)

Total wash time

(minutes)

120 F

(49 C)

Pots/

Pans

Heavily soile

pots, pans an

casserole ishes

Main- 145° F (63° C)

Rinse- 150° F (66° C)

8.4 126

(min.)

Normal

Wash

Normally soile

plates, glasses,

bowls, an lightly

soile pots an

pans

Main- 120° F (49° C)

Rinse- 140° F (60° C)

4.7 88

(min.)

Econo

Wash

Normally soile

plates, glasses,

bowls, an lightly

soile pots an

pans

Main- 125° F (51.7° C)

Rinse- 130° F (54° C)

5.4 101

(min.)

Light/

China

Lightly soile

ishes or fine

china an crystal

Main- 130° F (54° C)

Rinse- 135° F (57° C)

5.8 81

(min.)

Rinse/

Hol

All ishware Rinse 1.4 10

(min.)

Features: Cycles

Product Controls

Features: Cycles

Product Controls

Wash Cycles

POTS/PANS

Heavily soile pots, pans an casserole ishes. Intense pressure, a e

wash time an high temperatures.

NORMAL WASH

Normally soile plates, glasses, bowls, an lightly soile pots an pans.

Varying pressure levels.

ECONO WASH

Normally soile plates, glasses, bowls, an lightly soile pots an pans.

Lower temperature main wash an rinse, using less energy.

LIGHT/CHINA

Lightly soile ishes or fine china an crystal. Low temperature, shorter wash

an rinse. Varying pressure levels to ensure wash performance an protect

elicate ishes.

RINSE/HOLD

All ishware. Short, non-heate rinse with high pressure.

Options

TOP WASH (450E model only)

Washes ishes on top rack only. Available on Normal Cycle.

HI TEMP WASH

Increases time, temperatures an may a extra water to improve

cleaning performance. Available with Pots/Pans an Normal cycles.

NOTE: When used with Pots/Pans cycle, periods of soaking will occur to aid in

the re oval of baked on soils.

ECONO DRY (450E model only)

Selects a “no heat” ry. Available on Normal, Econo Wash an Light

China Cycles.

DELAY START

Lets you elay running the ishwasher. To set “Delay Start”, select the

esire wash cycle an option(s). Press the “Delay Start” key once an

the number “2” will light, in icating a two hour elay. If you esire a

longer elay, continue pressing the “Delay Start” key to the esire

elay time. The correspon ing number on the key will light. Once you

have set the esire elay time, press the “START” button an close the

oor. “Delay Start” is not available with the Rinse/Hol cycle. Available

elay times vary by mo els.

Audible Sound Signal

A single beep will occur when you select cycles, options an press the

“START” button. The en -of-cycle signal consists of 2 long beeps. If the

“START” button is not presse or if the oor is not close within 4

secon s of pressing the “START” button, 3 short beeps will occur. For

all other error messages an to eselect the au ible soun signal, see

the Troubleshooting/Fault Co es section.

NOTE: Option, Cycle and Start keys will only illu inate after they are selected.

325E

450E

Operation

It is not necessary to rinse normal foo soils off the ishes

before putting them in the ishwasher, although larger soli

particles, such as bones, see s, skins, pits, an toothpicks

shoul be remove .

If you are not going to run the ishwasher imme iately after

loa ing, it is best to rinse salty an highly aci ic foo s off

stainless steel, silver, an silverplate flatware. Prolonge

contact of foo s—inclu ing lemon juice, salt, vinegar, mustar ,

mayonnaise, an sala ressings—with stainless steel can

cause corrosion (pitting).

Before Operation

1. Loa the ishes per recommen e loa ing. See section

on Loa ing Dishwasher.

2. Make sure there is rinse agent in the ispenser. A rinse

agent if nee e . See section on Rinse Agent.

3. A proper amount of etergent an pre-wash. See

section on Dishwasher Detergent.

4. Push both top an bottom racks in.

5. Select the esire cycle an option(s). Cycle an Option

keys will illuminate to in icate selection.

6. Press “START”. The “START” symbol will illuminate to

in icate the unit is rea y.

7. Close the oor tightly until you hear a click. Otherwise, the

ishwasher will not start.

Option Restrictions

All options are not available for all cycles. Please note the

following:

• The option “HI TEMP WASH” is not available in the

“LIGHT/CHINA” or “ECONO WASH” cycles.

• No options are available in the “RINSE/HOLD” cycle.

• The option “TOP WASH” is available only with the

“NORMAL WASH” cycle.

After selecting the wash cycle an options, epress “START”

button. The start light will turn on. This merely means the

machine is rea y. Close the oor securely within 4 secon s of

pressing the “START” button.

Changing a Program

Changing a Program After the Unit has Started

The ishwasher is programme to stop operating if the oor is

opene uring a cycle. To change a program or option after

starting the machine, open the oor slightly to let the spray

arms stop rotating an avoi getting spraye with water. Press

an hol “START” for four secon s to cancel the current

selection, then press the touchpa (s) for your esire selection.

Press “START” again an close the oor. The rain pump will

run to remove any irty water from the ishwasher before

starting the newly selecte cycle. Check to make sure there is

still etergent in the etergent ispenser.

Opening the Door after Cycle has Started

If the oor is opene after the cycle has starte , the ”START”

button will flash to in icate that the ishwasher is in Stan by

Mo e. Press the “START” button an close the oor securely

within 4 secon s to restart the cycle.

Preparing Dishes

Operation

1716

Operation

Washing Recommen ations

Most househol ishes such as plates, saucepans, an flatware are

ishwasher safe. If you are unsure, check the manufacturer’s

recommen ations before washing. You are responsible for what is

washe in the ishwasher.

Washing Recommen ations

Materials Diswasher safe? Comments

Knives Yes Position knives in large items tray

so that bla es are not touching.

Knives may become ull if the

bla es contact other items.

Non-stick

coatings

Not

recommen e

Coating may wear off with repeate

washing.

Pewter/

brass/

bronze

Not

recommen e Pewter, brass, an bronze may

tarnish or pit.

Plastic Yes Disposable plastic cannot withstan

high water temperature or

ishwasher etergent.

Stainless

steel

Yes

Rinse stainless steel items if they

will not be washe imme iately.

Prolonge contact with salty or

aci ic foo s will stain. Position

stainless steel pieces so they o not

contact issimilar metals.

Silver/

silverplate

Yes Rinse silver/silverplate items if they

will not be washe imme iately.

Prolonge contact with salty or

aci ic foo s an foo s containing

sulfur will stain. Position stainless

steel pieces so they o not contact

issimilar metals.

Tin Not

recommen e

Tin may rust.

Woo Not

recommen e

Wash woo items by han . Woo

may warp, crack, or lose its shape

or finish in the ishwasher.

Materials Diswasher safe? Comments

Aluminum Yes

exceptions:

ano ize an

isposable

aluminum

Ano ize aluminum may fa e or

arken. Disposable aluminum may

contact other ishes an cause ark

spots.

Cast iron Not

recommen e

Seasoning will be remove an the

cast iron will rust.

China/

stoneware

Yes

exceptions:

antique, han -

painte , or

gol leaf

China without ecoration or with

glaze covere patterns is usually

ishwasher safe. Antique, han -

painte an gol -leaf China may

iscolor or fa e.

Crystal Yes

exceptions:

antique, some

lea crystal

Position crystal so that it will not fall

over or knock against other ishes.

Some types of lea crystal may etch

in ishwasher.

Flatware

with

glue

han les

Not

recommen e

Certain a hesives may loosen an

cause the han les to come off.

Glass Yes

exceptions:

milk glass

(not

recommen e )

Milk glass may iscolor with

repeate washing.

Gol -

plate

flatware

Not

recommen e

Gol -plate flatware may iscolor.

18 19

Operation

The Lower Rack

The lower rack is best

for inner plates,

smaller plates, serving

plates, larger bowls,

pots, an pans.

• Securely place

heavily soile

cookware face own

in the rack.

• Use the fol - own tines to provi e space for large items such

as pots an pans.

• Make sure pot han les an other items o not stop rotation

of lower wash arm by hanging below the rack.

The Upper Rack

The upper rack is best

for glasses, cups,

bowls, small plates,

an saucers an can

accomo ate full size

plates up to 10-1/4”.

• Make sure small

plastic items are

hel firmly in place

with Hol Tight™

ivi ers.

• Arrange stemware

between prongs of stemware cra le so that the stemware

cannot move easily.

• Make sure items hanging below the rack o not block the

rotation of the wash arm.

F ld-D wn Tines

Stemware Cradle (450E m dels)

Rack A justments Two-Piece Silverware Basket

(450E mo els)

Grasp the basket as shown an push

the two halves in opposite irections

to release the locking tabs.

Repeat step 1 on opposite en

of basket.

Pull the two halves apart.

The silverware basket is esigne with flexibility in min . It can

be positione on the lower rack an also in the upper rack. The

esign also allows the basket to be ivi e into two separate,

smaller baskets for a itional loa ing options.

Operation

AAA

F G

EEE

Loa ing Two-Piece Silverware Basket

(10 Place Setting)

Operation

General Loading Guidelines

• Loa all items so that the force of the water an the

etergent reach soile surfaces.

• Do not let china, crystal, an other elicate items touch

each other uring ishwasher operation.

• Do not use oor to push racks in.

NOTE: Do not load dishes in a anner that would block the

detergent dispenser lid fro co pletely opening. The detergent

dispenser lid could be da aged.

NOTE: Do not put sterling silver or silver-plated flatware in the

sa e co part ent with stainless steel. Contact between the

etals can da age silver.

Do not put stainless steel of different qualities close to each other.

Contact can da age etals.

Rinse stainless steel ite s if they will not be washed i ediately.

Prolonged contact with salty or acidic foods will cause stains.

Extra Quiet Operation Hints

Your ishwasher has been esigne an engineere to give

superior cleaning results an to operate very quietly. To avoi any

extra clattering or thumping noises uring operation:

• Keep sink rain plugs inserte uring ishwasher operation to

prevent noise transfer through rains.

• Loa ishes so they o not touch each other.

• Make sure lightweight items are secure in the rack.

• Make sure pot li s an han les, pizza pans, cookie sheets, etc.,

o not touch interior walls.

The Silverware/Cutlery Basket

Tips for Best Cleaning Results:

• Distribute items evenly an mix knives, forks, an spoons so

that items will avoi nesting.

• Always place forks an spoons with eating portions up an

han les own.

• Each compartment has a li which will separate the silverware

for the best cleaning an rying results. The li s also hol small,

lightweight items in place.

•IMPORTANT: Sharp or pointe items, such as knives, shoul

always be put in with the point own to protect your han s.

•Basket can also be move to upper rack or lower rack.

Loa ing the Dishwasher

Operation

Loa ing Single-Piece Silverware

Basket

The Silverware/Cutlery Basket

Tips for Best Cleaning Results:

• Distribute items evenly an mix knives, forks, an spoons so

that items will avoi nesting.

• Always place forks an spoons with eating portions up an

han les own.

• Compartments with li s help separate the silverware for the

best cleaning an rying results. The li s also hol small,

lightweight items in place.

•IMPORTANT: Sharp or pointe items, such as knives, shoul

always be put in with the point own to protect your han s.

Loa ing Racks (10 Place Setting)

• 10 glasses

• 10 coffee cups

• 10 saucers

• 10 bowls

• 10 dinner

plates

• 1 serving

platter

• 2 serving

bowls

• 10 bread and

butter plates

Upper Rack

Lower Rack

(AHAM DW-1 10 place setting)

2524

Operation

Loa ing Racks (15 International Place Setting)

• 12 coffee

cups

• 15 glasses

• 11 bowls

• 11 saucers

• 3 bread and

butter plates

• 4 saucers

• 15 dinner

plates

• 12 bread

and butter

plates

• 4 bowls

• 3 coffee

cups

Upper Rack

Lower Rack

Dishwasher Detergent

Use only a etergent esigne for an automatic ishwasher.

Never use oven cleaners or other caustic cleaners not esigne

for ishwashers. These will amage the stainless steel interior,

filters an pump components of your ishwasher. Never use

soap, laun ry etergent or han washing etergent in your

ishwasher, as they are too mil an will cause severe over-

su sing. The foam pro uct prevents the ishwasher from

working properly an may cause amage to the ishwasher.

WARNING: Dishwasher detergent is corrosive. Keep out of

reach of children. If swallowed, drink plenty of water or

milk. Do not induce vomiting. Seek medical advice without

delay. If dishwasher detergent gets into eyes, rinse

immediately with plenty of water.

Storing the Detergent

For best results, keep your etergent container tightly close

after each use, out of reach of chil ren an store in a cool, ry

place. Storage under the sink is not advisable for powdered

detergent, because this area is generally too warm and

moist to keep detergent fresh.

Prewash

detergent

(used for Pots/Pans)

Main wash detergent

(in cup)

Rinse agent

compartment

Release lever

Operation

Rinse Agent

A rinse agent causes water to flow off the ishes more quickly,

preventing roplets that ry as spots an improving rying

performance. Rinse agent come in soli an liqui forms. Your

ishwasher’s rinse agent ispenser uses the liqui form.

Filling the Rinse Agent Dispenser

Drying will usually be better if you use a rinse agent. To fill the

ispenser, open the cap an pour the rinse agent into the

ispenser up to the knob for osage setting. The ispenser will

hol approximately four ounces of liqui rinse agent.

Adjusting the Dosage of Rinse Agent

The rinse agent osage is set by the manufacturer an is

ispense automatically into the final rinse. If necessary, the

rinse agent osage can be a juste by inserting a screw river

insi e the filler hole where the a justment evice is set on “4.”

It is recommen e that the ial be a juste only one number

at a time.

NOTE: For soft water conditions, it ay be necessary to reduce

the rinse agent dosage setting.

NOTE: Too uch rinse agent is not advisable as this ight

result in the for ation of foa , especially if the dishwasher is

connected to a cold water supply.

Rinse agent

dispenser

Fill level indicator

(refill when empty)

Wash Temperature

Hot water issolves an activates ishwashing etergents,

issolves grease on ishes, an helps glasses ry spot free. If

the incoming water is extremely col ue to unusually col

temperatures outsi e, if you have recently one laun ry or

run hot water for showers, or if your water travels a long

istance from the hot water heater to the ishwasher, the

running time of the ishwasher may be longer to heat the

water to the require temperature.

Checking the Wash Temperature

An incoming water temperature of 120°F (49°C) is

recommen e . However, the Sure Temp Water Heating

System will ensure the water temperatures are correct for the

cycle/options selecte .

• Only start a wash when the machine is completely full.

• Select “ECONO WASH.”

• Do not prewash ishes. Simply scrape, loa , an wash.

• Use the POTS/PANS program only for heavily soile ishes.

• Connect the ishwasher to a col water supply (cycle times

will be longer).

Energy Saving Tips

• A blue light will illuminate from the bottom right corner of

the ishwasher kickplate when a cycle is running.

Power On Light

Operation

Hardness of Water

Water has a ifferent “har ness,” or mineral content, in

ifferent locations. The har ness is measure in grains per

gallon (gpg). Fin out your water’s har ness by asking your

local water epartment, county extension agent, or water

softening company. Ask how many “grains” of har ness are in

your water.

The har er the water is, the more etergent you nee . For the

etergent amounts recommen e for use in your location with

your water, follow the gui elines in the chart. With har water,

you nee more etergent to get ishes clean. With soft water,

you nee less.

Too much etergent with soft water can cause “etching,” a

permanent clou iness of glassware. If you have har water, the

ishes as well as the ishwasher itself may accumulate a gray

eposit after some time. This eposit can be reme ie by

using a mil citric aci solution instea of etergent in the

heavy wash program.

How Much Detergent to Use?

The amount of etergent you use epen s on the har ness of

the water an on the cycle you select. Generally, only one

tablespoon (per cup) of etergent is nee e for a normal loa .

NOTE: Line level on detergent dispenser represents 2

tablespoons.

NOTE: In areas with hard water above 12 grains, a water

softener is reco ended.

Water Har ness

Water hardness Amount of detergent

(grains per gallon) (powder or liquid)

Soft water 1 tablespoon

0-3 gpg (15ml)

Me ium har water 2 tablespoons

4-8 gpg (30ml)

Har water 3 tablespoons

9-above gpg (45ml)

Product Care

Maintenance

Your new ishwasher is esigne to give you years of

epen able service. In or er to maintain a high level of

performance, you nee to make sure your ishwasher is

properly care for an cleane . Here are a few things you can

o to make sure your ishwasher performs at its highest level.

Filters

The filters are important, because they continuously filter wash

water. Un er normal operation, the filters are self cleaning an

require no maintenance. If there is a heavy amount of foo soil,

se iment or har water con itions, it may be necessary to clean

the filters after each use. To clean, remove the filters as shown

in the above illustration an soak overnight in a 50/50 solution

of water an vinegar. Citric cleaner an water are also

acceptable. Filters shoul appear bright when clean.

The Coarse Strainer

Large foo particles that can’t pass through the rainage pump

are collecte in the coarse strainer. Lift out an empty the

coarse strainer when necessary. Don’t forget to put it back

again. It is normal for a small amount of water to remain in the

coarse strainer area.

Fine

filter

WARNING

Never operate the ishwasher without the filters in place.

Coarse strainer

Primary Filter

(Do not remove primary filter)

Product Care

(Squeeze tabs to remove coarse strainer)

Coarse strainer

(lift to remove)

Maintenance

Fine filter

(lift to remove)

(Rotate to remove fine filter)

To Clean Filters

Remove the coarse strainer an empty. If necessary, remove the

fine filter an clean all surfaces. DO NOT remove primary filter.

Replace the filters an secure in place.

Troubleshooting

Poor wash results may not always be cause by the ishwasher. Please

review the following Troubleshooting Charts for possible reme ies. You

may fin the proper solution without having to call a service provi er.

If the cycle buttons are flashing, please refer to the Fault Co es Chart in

the following pages of this manual for possible reme ies.

Poor Dishwashing Results

PROBLEM POSSIBLE CAUSE AND/OR REMEDY

The ishwasher oes

not start

Door is ajar:

Make sure the oor is close securely.

“DELAY START” Option is On:

Make sure the “DELAY START” option is not

turne on.

Water Supply is Disconnecte :

Check that the water supply is connecte

properly an the water is turne on.

Power Cor is Disconnecte :

Make sure the power cor is properly

plugge into the wall socket.

Fuse is Blown:

Check your fuse box for a blown fuse or

trippe circuit breaker.

Spotting an filming Har water:

Use the maximum recommen e amount

(3 tablespoons) of ishwasher etergent. To

remove har water spots, try a vinegar rinse:

• Wash an rinse loa as usual.

• Remove all metal items from ishwasher.

• Do not a etergent.

• Pour two cups of vinegar into a bowl an

set it on the bottom rack of the ishwasher.

•

Run the ishes through an entire wash program.

If the vinegar rinse oesn’t work, repeat the

above process substituting 1/4 cup citric aci

crystals (available at most rug stores) for the

vinegar.

Wiping with a amp cloth shoul remove

spots from metal items. For sterling silver

an silver plate flatware, rub with a towel,

or use a goo cream silver polish.

Filter system:

Check filter system to be sure it is clean an

properly installe .

Product Care

Troubleshooting Troubleshooting

PROBLEM POSSIBLE CAUSE AND/OR REMEDY

Spotting an filming No rinse agent:

Does the rinse agent ispenser nee to be fille ?

Dishwasher etergent:

Use only the correct amount of ishwasher

etergent accor ing to the har ness of the water

an the wash program you have selecte . Do not

use ol or cake etergent. Store the ishwasher

etergent in a ry place an in a close container.

Change the ishwasher etergent if the result is

still unsatisfactory.

Items not loa e properly:

Check that you loa e the items accor ing to the

instructions on pages in this manual. Do not

overloa . Make sure water can reach all soile

surfaces.

Dishes are not clean Check that both wash arms can rotate freely an

that items o not obstruct the movement of the

wash arms. Lift the arms an make sure that no

grains of irt retar the rotation of the wash arms.

If necessary, clear the obstruction, refit the arms,

an check that they rotate freely. Be sure a utensil

or han le has not prevente their turning.

Strainer blocke Check the strainer. Clean if necessary. Refer to

maintenance section in this manual.

Excessive foam

in the machine

Use only ishwasher etergent.

Marks an iscoloration Aluminum utensils rubbing against items uring

washing:

Be sure aluminum utensils, especially light weight

foil-type pans, o not touch ishes.To remove

spots, use a non-abrasive cleaner.

Small particles eposite

on items

Detergent:

Use only fresh etergent. Store in a tightly close

container in a cool ry place. Fill ispenser only

when rea y to start the ishwasher. Use the

recommen e amount of etergent, especially

with har water.

PROBLEM POSSIBLE CAUSE AND/OR REMEDY

Small particles eposite

on items (cont.)

Improper loa ing of ishes:

Loa ishes to prevent water an etergent from

being trappe in or between items. Water shoul

circulate freely.

Flatware incorrectly loa e :

Pay particular attention to spoons so that they o

not nest in each other an prevent water

penetration.

Make sure filters are installe properly.

Filter may have clogge ue to heavy se iment,

foo soil or har water con itions.

Yellow or brown marks Iron or manganese in water:

Temporary solution: Pour in one teaspoon to one

tablespoon of citric aci crystals instea of the

prewash etergent. Follow this prewash with a full

etergent wash. Use the pots/pans or normal

wash cycle.

Permanent solution: Install an iron removal system

in the water supply.

Copper with sterling silver:

Yellow film on sterling silver results when washing

copper items in the same loa . Silver polish

usually removes the stain.

Tea or coffee (tannic aci ):

Tea or coffee can stain cups. Remove stains by

han , using a solution of 1/2 cup bleach an 3

cups warm water. (Do not use on sterling silver or

silverplate.)

Discoloration of stainless

steel, silverplate or

sterling silver

Allowing salty foo s to remain on flatware.

Rinse flatware that is to stan several hours before

washing.

Stainless steel contacting silver:

Do not put stainless steel an silver flatware in the

same silverware basket compartment. Direct

contact between these metals can cause

permanent amage to silver. Clean staine items

with silver polish. Do not use abrasives on

stainless steel or silver.

Distortion of plastics Plastic items have a low heat tolerance:

Plastics vary in their ability to tolerate heat.

Check washing instructions for all plastic items to

be sure they are ishwasher safe.

Marks on melamine an

plastics

Porous material:

Use a special cleaner for plastic. DO NOT use

bleach or scouring pow er on these materials.

Product Care

Troubleshooting Troubleshooting

PROBLEM POSSIBLE CAUSE AND/OR REMEDY

Detergent left in

etergent compartment

Compartment cover blocke :

The cover may not be opening because of

improperly loa e items. Move ishes that may

be blocking it.

Ol etergent:

If etergent is har or cake in the box,

throw away. Use only fresh etergent. A

etergent just before starting the ishwasher.

Clou y film on glassware-

etching of glass

Too much etergent: especially in soft water.

If vinegar or citric aci rinse oesn’t remove film, the

clou iness is “etching.” This is permanent. If you

have soft water, use the least amount (one

teaspoon) of recommen e ishwasher etergent

to prevent etching. Use high quality ishwashing

etergent an rinse ai . Do not overloa the

machine. Water shoul circulate freely to assure

a equate rinsing an raining. Dry without heat.

Dishes not ry Non-heat rying:

Allow more rying time when using non-heat rying.

No rinse agent:

Fill rinse agent ispenser. Rinse agent helps ishes

to ry faster.

Plastic items:

Certain plastic materials are ifficult to ry.

Plastics may nee towel rying.

Improper loa ing or unloa ing:

Do not overloa or nest items. Be sure all surfaces

rain well. Loa items with concave bases so as

much water as possible can run off. Unloa the

lower rack first. Water from ishes in the upper rack

may be spilling onto the lower rack.

Chipping or breaking

of glassware

Improper loa ing:

Do not overloa . Loa between prongs, not over

them. Glasses loa e over prongs are not

supporte an may break. Make sure glassware is

secure. Always use upper rack for elicate items.

Use the light/china cycle.

Unusual noise Improper loa ing:

Utensils may not be secure or may have roppe

from the rack. Water may cause utensils to rattle.

Make sure everything is securely place in

ishwasher.

Control panel oes not

illuminate

Cycle an Option buttons will only illuminate after

selection. To activate unit, press “START”. The

“START” button will illuminate an unit is rea y.

Close oor an cycle will start.

PROBLEM POSSIBLE CAUSE AND/OR REMEDY

Dishwasher will not fill Door open:

Check that oor is firmly close .

Controls:

Check that ishwasher is on.

Water fee line:

Check to see that the water fee line is not crimpe .

Water supply:

Be sure water is available an turne on.

Water backs up in sink

when ishwasher rains

Foo waste isposer an trap:

Check isposer an trap at sink for blockage or

foo particles.

Water left in bottom near

filters

Dishwashing cycle not complete:

Allow ishwasher to complete cycle.

Some water is normal. Water left in removable

coarse strainer is normal.

Dishwasher will not rain The rain hose is clogge /blocke :

Check to make sure there are no obstacles in the

hose where it connects to the water. Foreign

particles can get stuck in the entrance of the

connection line. Also, check to make sure that the

cone-shape connection line has been cut to an

inner iameter of at least 3/4” (1.9 cm).

The rain hose is kinke :

Check to make sure that there are no fol s or sharp

ben s in the rain hose.

O or in your ishwasher If you are only running your ishwasher every 2 to 3

ays, bacteria in the foo soil left on your ishes will

create an unpleasant o or. Use the Rinse/Hol

option in between cycles. To help eliminate the

o or, use a etergent with chlorine bleach an an

extra heat option with your cycle.

If large chunks of foo soil are left on plates an

ishes, it may take several washes for them to

pass through the filtration system of the ishwasher,

thus causing foo o or. Make sure the ishwasher is

cool; remove chunks of foo soil from filter area.

Then run your ishwasher as normal.

There are pro ucts that you can use to clean your

ishwasher such as Glisten, Dishwasher Magic® an

Lemi Shine. These pro ucts will leave your

ishwasher free of o or, spots, eposits an har

water buil -up.

Dishwasher has a plastic

smell

Your ishwasher may have parts that have a plastic

o or to them. Place 2 cups white vinegar in a

ishwasher safe measuring cup an place in the

lower rack. Do not use etergent. Run the

ishwasher through the longest cycle with an extra

heat option. Do not use heate ry.

Product Care

Troubleshooting/Fault Co es

FLASH FAULT ACTION

1111Pan Flood Sensor Disconnect Reset Unit an try again. If problem persists, contact service.

1122Motor Control Status Error Reset Unit an try again. If problem persists, contact service.

1133Motor Control Comms Error Reset Unit an try again. If problem persists, contact service.

1144Diverter Timeout Reset Unit an try again. If problem persists, contact service.

1155Drain Error 1. Turn water on at sink an run garbage isposal to verify that sink is not clogge .

2. Verify that ishwasher rain hose is not clogge or kinke .

3. If raining into isposal, verify that plug has been remove from isposal.

4. Verify that rain hose has high loop, per installation gui e.

5. Verify that ishwasher is level front to back an si e to si e.

6. Verify filters are not clogge .