Viptela vEdge 100wm Series User manual

vEdge 100wm Router
The vEdge 100wm router delivers highly secure site-to-site data connectivity to small business and home
offices (SOHO). The vEdge 100wm router is a fixed-port-configuration router with the following features:
• Built-in LTE modem with mini-SIM (or 2FF) card
• Two multiband swivel-mount dipole antennas
• Supports a 4G/3G/2G–capable modem to connect to cellular networks
• Wi-Fi access point capability
• Wi-Fi radio configurable for 2.4 GHz or 5.0 GHz
• Five built-in 10/100/1000–Mbps Ethernet ports
• Power over Ethernet (PoE) source support on one Ethernet port
• Encryption and QoS support
• 100 Mbps forwarding throughput (inclusive of encryption)
• Secure identification chip for anticounterfeit and secure authentication
• Integrated power supply
• Kensington security lock slot to physically lock down the router
• GPS input for geographical location
• Desktop mount or wall mount
Chassis Views
Figure 1 and Figure 2 show the front and back panels of the vEdge 100wm router, indicating the locations of
the power interfaces, status indicators, and chassis identification labels.
Figure 1: Front Panel of the vEdge 100wm Router
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Figure 2: Back Panel of the vEdge 100wm Router
•Declaration of Conformity, on page 2
•Components and Specifications, on page 3
•Planning and Installation, on page 11
•Maintenance and Troubleshooting, on page 25
Declaration of Conformity
The Viptela products are controlled under the Commerce Control List (CCL) of the U.S. Export Administration
Regulations (EAR) as networking equipment within the following U.S. Export Control Classification Numbers
(ECCN): 5A002, 5D002, and 5E002.
The vEdge hardware and software products and the Viptela encryption technology can be delivered to most
end users and destinations worldwide without a licensing requirement. The Viptela solution and products
have undergone a one-time review by the Government of the United States of America and qualify for License
Exception ENC. As such, they are eligible for export according to Section 740.17 of the EAR.
The Viptela solutions and products can be delivered to most end users worldwide, except to entities or end
users in the following countries: Cuba, Iran, North Korea, Sudan, and Syria.
Controlled Technologies
Viptela manages technology subject to the U.S. Export Administration Regulations (EAR). These controlled
technologies may include items under U.S. ECCN 5E002 encryption technology. The Viptela encryption
technology is for the development, production, and use of Viptela products that implement or use encryption.
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vEdge 100wm Router
Declaration of Conformity

The Viptela software distribution policy allows only authenticated users to download the Viptela encryption
software. Recipients of controlled technology are obliged to maintain adequate controls to prevent nationals
from outside the U.S. and Canada from accessing Viptela information, subject to ECCN5E002, without first
obtaining authorization from the U.S. government.
For additional information on controlled technologies, please contact Viptela support at [email protected]
.
Components and Specifications
This article provides specifications for the vEdge 100wm chassis, wireless platforms,
and multiband swivel-mount dipole antennas.
Chassis Specifications
Table 1 lists the specifications for the vEdge 100wm router chassis.
Table 1:
SpecificationItem
Services and Slot Density
5 ports, one of which has 802.3af PoE source
capability
RJ45 Ports 10/100/1000 Mbps
YesEmbedded hardware-based cryptographic acceleration
(IPSec)
2 GBMemory DDR3 ECC DRAM
4 GBNAND storage (internal)
1USB host port
1Mini USB connector console port (default baud rate
115.2 Kbps)
AC input (C6 inlet connector)Power supply
Power Specifications
90-264 Vrms
AC input voltage
47-63 HzAC input line frequency
20 WattsTypical power consumption with PoE disabled on
interface ge0/0
35 Watts maximumTypical power consumption with PoE enabled on
interface ge0/0
Physical Specifications (excluding the
multiband antennas)
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vEdge 100wm Router
Components and Specifications

SpecificationItem
1.8 in. (4.5 cm)
Chassis height
9.25 in. (23.5 cm)Chassis width
5.75 in. (14.6 cm)Chassis depth
1.45 lbs (0.67 kg)Chassis weight
Provided with the unitWall-mount plate accessory
Packaging Specifications
5.375 in. (13.6 cm)
Package height
11.94 in. (30.3 cm)Package width
9.19 in. (23.3 cm)Package depth
Operating Condition
0 to 40°C (32 to 104°F) at sea level (temperature
derating of 1.5°C per 1000 feet of altitude, up to a
maximum of 10,000 ft, or 3000 m)
Temperature
Maximum 3000 m (10,000 ft)Altitude
10 to 85% RHHumidity
Transportation/Storage Condition
–40 to 70°C (–40 to 158°F)
Temperature
5 to 95% RHHumidity
4570 m (15,000 ft)Altitude
Reliability
104,000 hours
MTBF
Regulatory Compliance
AS/NZS 60950-1 CAN/CSA 60950-1
CB-IEC60950-1 CE Marking EN 60950-1
UL60950-1
Safety
AS/NZS CISPR22 Class B EN 300 386 EN 55022
Class B FCC Class B ICES Class B VCCI Class B
EMC
ROHS 6/6Environmental
Wireless Platform Specifications
Table 2 lists the specifications for the vEdge 100wm wireless platforms.
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vEdge 100wm Router
Components and Specifications

Table 2:
SpecificationPlatform
vEdge 100wm-AT
100wm-AT
SKU
AT&TCarrier
Sierra Wireless MC7354Modem
Band 2 (1900 MHz), Band 4 (AWS 1700/2100 MHz), Band 5 (850 MHz), Band 17
(700 MHz)
4G LTE Bands
United StatesRegion
vEdge100wm-GB
100wm-GB
SKU
GCFCertification
Sierra Wireless MC7304Modem
Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900MHz),
Band 20 (800 MHz)
4G LTE Bands
Australia, Europe, Middle East, Latin America, Asia PacificRegions
vEdge100wm-NA
100wm-NA
SKU
PTCRBCertification
Sierra Wireless MC7354Modem
Band 2 (1900 MHz), Band 4 (AWS 1700/2100 MHz), Band 5 (850 MHz), Band 13
(700 MHz), Band 17 (700 MHz), Band 25 (1900 MHz)
4G LTE Bands
North AmericaRegion
vEdge 100wm-NT
100wm-NT
SKU
NTT DocomoCarrier
Sierra Wireless MC7330Modem
Band 1 (2100 MHz), Band 19 (850 MHz), Band 21 (1500 MHz)4G LTE Bands
JapanRegion
vEdge 100wm-SP
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vEdge 100wm Router
Components and Specifications

SpecificationPlatform
100wm-SPSKU
SprintCarrier
Sierra Wireless MC7354Modem
Band 25 (1900 MHz)4G LTE Bands
United StatesRegion
vEdge 100wm-VZ
100wm-VZ
SKU
VerizonCarrier
Sierra Wireless MC7354Modem
Band 4 (AWS 1700/2100 MHz), Band 13 (700 MHz)4G LTE Bands
United StatesRegion
Multiband Cellular Antenna Specifications
The vEdge 100wm router ships with two multiband swivel-mount dipole antennas. The articulating joint of
the antenna provides 0 to 90 degrees pivot and 180-degree swivel movement, allowing vertical and horizontal
orientation of the antenna.
Table 3 lists the electrical, mechanical, and frequency specifications for the antennas.
Table 3: vEdge 100wm Multiband Cellular Antenna Specifications
Table 3:
SpecificationItem
MIMO, dipole swivelAntenna type
10 WattsInput power
SMA maleConnector
50 OhmsNominal
impedance
OmnidirectionalRadiation pattern
698MHz to 960MHz and 1710MHz to 2700MhzFrequency range
F (–40°C to 85°C)Temperature range
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vEdge 100wm Router
Components and Specifications

SpecificationItem
Length: 6.37 in. (16.19 cm)
Width: 0.9 in. (2.38 cm)
Depth: 0.63 in. (1.59 cm)
Antenna
dimensions
Noncondensing, 65°C, 95% RHHumidity
Wi-Fi Specifications
The vEdge 100wm router provides the following Wi-FI capabilities:
• Embedded Wi-Fi radio for access point functionality
• Wi-Fi radio configurable for 2.4-GHz or 5.0-GHz operation
• Supports IEEE 802.11a, 802.11b, 802.11g, 802.11 n, and 802.11ac protocols
• Supports channel bandwidth of 20 MHz, 40 MHz, and 80 MHz
• Supports IEEE 802.11h DFS channels
• 3x3 MIMO with three spatial streams
• Supports up to four different SSIDs
• Supports up to 50 concurrent clients
• Supports wireless security and authentication:
• Personal and enterprise WPA/WPA2
• AES/CCMP encryption
• TKIP encryption
• Internal embedded antennas
Front and Rear Panel Components
This article describes the components on the front and rear panels of the vEdge 100wm router. For the exact
location of these components on the router, see At a Glance .
Front Panel LEDs
The vEdge 100wm router has five chassis status LEDs located on the front panel. Table 1 describes the LEDs,
their color and states, and the status they indicate.
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vEdge 100wm Router
Front and Rear Panel Components

Table 4:
StatusColorLED
• Off: System is not on
• Green: System power is healthy and operational
• Red: Power supply fault
Green/RedPower
• Off: System is not on
• Solid Green: System is fully functional
• Blinking Green: System is booting up
•Solid Yellow: No Internet connectivity or the system has detected
a minor alarm
• Red: System has detected a major system level fault or alarm
Green/Yellow/RedSystem
• Off: No link
• Solid Green: 1000 Mbps link detected
• Blinking Green: 1000 Mbps link detected and link activity
• Solid yellow: 10/100 Mbps link detected
• Blinking Yellow: 10/100 Mbps link detected and link activity
Green/YellowEthernet Port
(LED 0–4)
• Off: WiFi interface disabled/off
• Solid Yellow: WiFi enabled
• Blinking Green: WiFi client connected and link activity
GreenWiFi Status
• Off: LTE interface disabled/off
• Solid Green: LTE enabled, excellent signal strength, dormant
mode
• Blinking Green: LTE enabled, excellent signal strength, active
mode
• Solid yellow: LTE enabled, good signal strength, dormant mode
•Blinking Yellow: LTE enabled, good signal strength, active mode
• Solid Orange: LTE enabled, poor signal strength, dormant mode
• Blinking Orange: LTE enabled, poor signal strength, active mode
• Solid Red: LTE enabled but faulty such as no connectivity with
BTS, errors, or no signal
Green/Yellow/RedWWAN Signal
Strength
Figure 1 shows the location of the chassis status LEDs on the front panel of the vEdge 100wm router.
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vEdge 100wm Router
Front and Rear Panel Components

Figure 1: Chassis Status LEDs in a vEdge 100wm Router (UPDATE)
Rear Panel
The rear panel of the vEdge 100wm router has two cellular antenna terminals, a GPS antenna input, a
Kensington security lock slot, and a Reset button. See Chassis Views for the location of these components.
Cellular Antenna Terminals
The rear panel of the vEdge 100wm router has two SMA antenna terminals for attaching the two multiband
swivel-mount dipole antennas that ship with the router. For antenna specifications, see
Multiband Cellular Antenna Specifications .
GPS Input
The GPS antenna input on the rear panel of the vEdge 100wm router allows you to connect an external GPS
antenna that has an SMA connector. If you connect a GPS antenna to the router, it can automatically identify
the router's geographical location.
Kensington Security Lock Slot
The rear panel of the vEdge 100wm router has a small metal-enforced hole for attaching a Kensington lock
to secure the router.
Reset Button
The Reset button on the rear panel of the vEdge 100wm router is recessed, to avoid accidentally pressing it
while the router is operational. To press the Reset button, use a sharp narrow tool. Table 2 describes the effects
of pressing the Reset button.
Table 5:
BehaviorPress
Duration
Press for 2 seconds to reset and reboot the router.Short press
Press for 10 seconds to reset the router and reboot it with factory default configuration.Long press
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vEdge 100wm Router
Front and Rear Panel Components

Ports and Connectors
The vEdge 100wm router supports three types of ports:
• RJ-45 Ethernet ports
• USB port
• USB serial console port.
RJ-45 Ethernet Ports
The vEdge 100wm router has five built-in RJ-45 Ethernet ports. These ports support 10/100/1000 Mbps and
are numbered 0 through 4. Port 0 supports PoE capability.
Figure 1 provides the pinout information for the RJ-45 ports. The RJ-45 ports comply with the 801 standards.
Figure 1: RJ-45 Ports Pinout Information
USB Port
The vEdge 100wm router has one USB host port with a type A connector. The USB port supports USB 3.0
speeds.
Console Port
The vEdge 100wm console port is a serial port and is accessible via a USB Mini-B connector. See Figure 2.
Figure 2: USB Mini-B Connector
A USB Type-A to Mini-B connector cable ships with the vEdge 100wm router as standard accessory for
console port connection.
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vEdge 100wm Router
Ports and Connectors

Power Supply and Cooling System
The vEdge 100wm router has an built-in AC-to-DC power supply unit. This article describes the AC power
supply in the router and the cooling system and airflow through the router chassis.
AC Power Supply in vEdge 100wm Router
The vEdge 100wm router has an integrated AC power supply that exposes a C6 male AC inlet connector
externally. The unit can be powered by connecting the supplied power cord to AC mains with the C5 female
connector end of power cord plugged into the unit.
Table 1 describes the AC power supply specifications for the vEdge 100wm router.
Table 6:
SpecificationItem
90-264 VrmsAC input voltage
47-63 HzAC input line frequency
20 WattsTypical power consumption with PoE disabled on ethernet port
0
35 Watts
maximum
Typical power consumption with PoE enabled on ethernet port
0
AC Power Cord Specifications
The vEdge 100wm router ships with a detachable AC power cord. The power cord has a C5 female connector
at one end, and the other end is specific to the country/locality to which the product is shipped.
Cooling System in a vEdge 100wm Router
The cooling system in a vEdge 100wm router consists of internal heat sinks and an internal fan with adjustable
speed. The fan speed is algorithmically controlled, based on readings obtained from internal temperature
sensors. The internal temperature is affected by factors such as the external ambient temperature and the traffic
workload.
If the ambient temperature inside the chassis rises above the acceptable range, the router raises an alarm. If
the temperature inside the chassis rises above the maximum threshold temperature, the router shuts down
automatically.
Planning and Installation
This article provides general safety standards to adhere to when installing or connecting a vEdge 100wm
router or its components.
General Safety Standards
• Install your vEdge router in compliance with the following local, national, and international electrical
codes:
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vEdge 100wm Router
Power Supply and Cooling System

United States—National Fire Protection Association (NFPA 70), United States National Electrical
Code.
•
• Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part
7.
• Evaluated to the TN power system.
• Canada—Canadian Electrical Code, Part 1, CSA C22.1.
• Locate the emergency power-off switch in the room in which you are working. In case of an electrical
accident, quickly turn off the power.
• Disconnect power before installing or removing the router.
• If an electrical accident occurs, use caution and immediately turn off power to the router.
•Make sure that grounding surfaces are thoroughly cleaned and well-finished before grounding connections
are made.
• Do not work alone if hazardous conditions exist.
• Always check that power is disconnected from a circuit. Never assume that it is disconnected.
• Carefully inspect your work area for possible hazards, such as moist floors, worn-out power cords,
ungrounded power extension cords, and missing safety grounds.
• Operate the device within marked electrical ratings and product usage instructions.
• To ensure that the router and the FRUs function safely and correctly, use the specified cables and
connectors, and make certain they are in good condition.
Prepare for Router Installation
This article provide guidelines and requirements for preparing your site to install the vEdge 100wm router.
Site Preparation Guidelines
Efficient operation of your vEdge 100wm router requires proper site planning and proper layout of your
equipment rack or wiring closet:
• Ensure that the area around the router is kept free of dust and conductive material.
• Follow appropriate airflow guidelines so that the cooling system functions normally.
• Follow ESD prevention procedures to avoid any damage to the router.
• Install the router in an enclosed, secure area allowing only authorized personnel to access the device.
Environmental Requirements
Install the vEdge 100wm router in a dry, clean, temperature-controlled, and well-ventilated environment:
• Maintain ambient airflow for the router to operate normally. The ambient intake air temperature should
be in the range 0°C to 40°C (32°F to 104°F). If the airflow is blocked or if the intake air is too warm,
the router can become overheated.
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vEdge 100wm Router
Prepare for Router Installation

• The airflow to the router is from the top surface near the Viptela logo. To ensure that the airflow to the
router is not blocked, keep an air gap of 2-3 inches (5-8 cm) above the router and do not place anything
directly on top of the router.
• Avoid temperature extremes. Ensure that the router is operating at an ambient temperature not more that
40°C (104°F) at sea level. For higher altitudes, a derating of 1.5°C per 1,000 feet applies.
• High humidity conditions can cause moisture to penetrate into the chassis. The device supports 10% to
85% humidity levels, noncondensing.
Install the vEdge 100wm Router
Once you have prepared your site for router installation, unpack the vEdge 100wm router and install the SIM
card and the antennas before you mount the router on the wall.
Unpack the vEdge 100wm Router
A vEdge 100wm router is shipped in a cardboard carton and is secured firmly in place with foam packing
material. The carton contains a packing list and Quick Start instructions. It is recommended that you not
unpack the router until you are ready to install it.
To unpack the router:
1. Open the top flaps of the carton.
2. Gradually remove the packing foam holding the router and the accessories in place. See Figure 1.
3. Take out the router and each accessory.
4. Verify the router components against the packing list included in the box (see packing list below).
Figure 1: Unpacking the vEdge 100wm Router
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vEdge 100wm Router
Install the vEdge 100wm Router

Note: It is recommended that you not discard the shipping carton and packing material when you unpack the
router. Flatten and store the box in case you need to move or return the router in the future. See Return
Hardware .
Packing List for a vEdge 100wm Router
The cardboard carton in which the router is packed includes a packing list. Check the parts you receive with
your router against the items on the packing list. The packing list specifies the part number, name, and quantity
of each item in the carton.
If any part on the packing list is missing, contact your customer service representative or contact Viptela
customer support from within the U.S. or Canada by telephone at 800-525-5033 or by email to
[email protected] .
Table 1 lists the parts shipped with the vEdge 100wm router and their quantities.
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vEdge 100wm Router
Install the vEdge 100wm Router

Table 7:
QuantityComponent
1Router chassis
2Multiband dipole antenna
1AC power cord appropriate for your geographical location (ferrite bead attached)
1USB console cable
1Wall-mount plate
1Quick Start document
Install the SIM Card Into the vEdge 100wm Router
Before you connect power to the vEdge 100wm router, you must install the SIM card that you received from
your carrier. The SIM card socket is located on the bottom of the vEdge 100wm chassis. See Figure 2.
Figure 2: SIM Card Socket
To install the SIM card into the SIM card holder:
1. Unscrew the SIM card socket cover and open it.
Figure 3: Opening the SIM Card Socket Cover
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vEdge 100wm Router
Install the vEdge 100wm Router

1. Slide the SIM card holder towards the socket cover hinge.
Figure 4: Sliding the SIM Card Holder
1. Open the SIM card holder.
Figure 5: Opening the SIM Card Holder
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vEdge 100wm Router
Install the vEdge 100wm Router

1. Insert the SIM card firmly into the SIM card holder.
Figure 6: Inserting the SIM Card into the SIM Card Holder
1. Close and lock the SIM card holder. Then close the socket cover and screw it shut.
Figure 7: Locking the SIM Card Holder and Closing the Socket Cover
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vEdge 100wm Router
Install the vEdge 100wm Router

If you need to change the SIM card later, make sure you disconnect the router's power first, before installing
the new card.
Attach the Antennas to the vEdge 100wm Router
The rear panel of the vEdge 100wm router has two antenna terminals. To attach the multiband antennas to
the router:
1. Screw one antenna into the terminal marked MAIN, and screw the other antenna into the terminal marked
DIV.
Figure 8: Attaching the Antennas to the Rear of the Router
1. Turn each antenna so that it is vertical.
Figure 9: Turning the Antenna to a Vertical Position
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vEdge 100wm Router
Install the vEdge 100wm Router

Mount the vEdge 100wm Router on the Wall
In addition to the accessory box, you need the following tools to mount a vEdge 100wm router:
• Number 2 Phillips (+) screwdriver
• Tape measure or level
To mount the vEdge 100wm router on the wall:
1. Secure the mounting plate to the wall using four screws appropriate for your wall type (screws not included).
Figure 10: Securing the Mounting Plate to the Wall
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vEdge 100wm Router
Install the vEdge 100wm Router

1. Mount the router on the mounting plate by aligning the two slots on the underside of the router chassis
to the notches in the mounting plate. Then gently slide the router chassis down onto the notches.
Figure 11: Mounting the vEdge 100wm Router on the Mounting Plate
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vEdge 100wm Router
Install the vEdge 100wm Router