Visonic PowerMaster-360R Assembly instructions

PowerMaster-360R
Installer's Guide
V19.4
Table of Contents
1. Introduction ....................................................... 3
1.1 System features ........................................... 3
2. Choosing the installation location ................... 6
3. Installation ......................................................... 7
3.1 LED indicators and connections ................ 7
3.2 Installing the PowerMaster-360R battery
and cables .......................................................... 9
3.4 PowerMaster-360R connections ............... 11
3.5 GSM connection and configuration .......... 12
3.6 SIM card insertion ...................................... 12
3.7 PowerMaster-360R Prerequisites.............. 12
3.8 Enrolling and deleting a Z-Wave device ... 12
3.9 Panel reset .................................................. 13
3.10 Factory default restore ............................ 13
4. Programming ................................................... 14
4.1 General guidance ....................................... 14
4.1.1 PowerMaster-360R panel indicators and
controls ....................................................... 14
LED indicators ............................................ 14
Control keys ................................................ 15
4.1.2 Feedback sounds ............................... 16
4.2 Entering installer mode and selecting a
menu option ..................................................... 16
4.2.1 Entering the installer mode when User
Permit is enabled ........................................ 16
4.2.2 Selecting options ................................ 17
4.2.3 Exiting the installer mode ................... 17
4.3 Setting installer codes ............................... 17
4.3.1 Identical installer and master installer
codes .......................................................... 18
4.4 Zones and devices ..................................... 18
4.4.1 General guidance & ZONES/DEVICES
menu options .............................................. 18
4.4.2 Adding new wireless devices ............. 19
Enrolling a Wired Input .................................... 20
4.4.3 Deleting a device ............................... 23
4.4.4 Modifying or reviewing a device ......... 24
4.4.5 Replacing a device ............................. 24
4.4.6 Configuring soak test mode ............... 25
4.4.7 Defining configuration defaults for device
settings ........................................................ 26
4.4.8 Updating devices after exiting installer
mode ........................................................... 26
4.5 Control panel .............................................. 27
4.5.1 General guidance – Control panel flow-
chart & menu options................................... 27
4.5.2 Configuring arming/disarming and
exit/entry procedures ................................... 28
4.5.3 Configuring zones ............................... 29
4.5.4 Configuring alarms and troubles ......... 30
4.5.5 Configuring siren functionality ............. 31
4.5.6 Configuring audible and visual user
interface ...................................................... 31
4.5.7 Configuring jamming and supervision
(missing device) .......................................... 33
4.5.8 Configuring miscellaneous features .... 34
4.6 Communication .......................................... 35
4.6.1 General guidance – Communication flow-
chart & menu options .................................... 35
4.6.2 Configuring GSM-GPRS (IP) - SMS
cellular connection ....................................... 36
4.6.3 Configuring event reporting to monitoring
stations ........................................................ 38
4.6.4 Configuring event reporting to private
users ........................................................... 42
4.6.5 Configuring motion cameras for visual
alarm verification ......................................... 42
4.6.6 Configuring upload / download remote
programming access permissions ............... 43
4.6.7 Broadband .......................................... 44
4.6.8 WiFi .................................................... 44
4.7 PGM Output................................................. 45
4.7.1 General Guidance .............................. 45
4.7.2 PGM Output Configuration ................. 45
4.7.3 Entering Daytime Limits ...................... 47
4.8 Custom names ............................................ 47
4.8.1 Custom zone names ........................... 47
4.9 Diagnostics ................................................. 49
4.9.1 General guidance – Diagnostic flow-chart
& menu options ........................................... 49
4.9.2 Testing wireless devices ..................... 49

4.9.3 Testing the GSM module ................... 51
4.9.4 Testing the SIM number ..................... 51
4.9.5 Testing the broadband/PowerLink
Module ....................................................... 52
4.9.6 Testing the WLAN Module ................. 53
4.10 User settings ............................................ 53
4.11 Factory default ......................................... 54
4.12 Serial number ........................................... 54
4.13 Partitioning ............................................... 54
4.13.1 General guidance – Partitioning menu
.................................................................... 54
4.13.2 Enabling and disabling partitions ...... 54
4.14 Operation mode ........................................ 55
4.14.1 General guidance – Operation mode
menu ........................................................... 55
4.14.2 Select setting ................................... 55
4.14.3 BS8243 Setup .................................. 55
4.14.4 DD243 Setup ................................... 56
4.14.5 CP01 Setup ...................................... 58
4.14.6 Other setup ...................................... 59
5. Periodic test ..................................................... 61
5.1 General guidance ....................................... 61
5.2 Conducting a periodic test ........................ 61
6. Maintenance..................................................... 64
6.1 Handling system faults .............................. 64
6.2 Replacing the backup battery ................... 65
6.3 Replacing and relocating detectors .......... 65
6.4 Annual system check ................................ 66
7. Reading the event log ..................................... 67
360R...................................................................... 67
360R...................................................................... 67
APPENDIX A. LED icons and keys ..................... 68
APPENDIX B. User mobile application with
PowerMaster-360R .............................................. 70
B1. Security Only Via PowerManage .............. 70
B2. Security and Smart Home using 3rd Party
application ........................................................ 70
APPENDIX C. Specifications............................... 71
C1. Functional .................................................. 71
C2. Wireless ...................................................... 71
C3. Electrical .................................................... 72
C4. Communication ......................................... 72
C5. Physical Properties ................................... 72
C6. Peripherals and Accessory Devices ........ 73
APPENDIX D. Working with Partitions ............... 74
D1. User Interface and Operation ................... 74
D2. Common Areas .......................................... 74
APPENDIX E. Detector Deployment & Transmitter
Assignments ........................................................ 75
E1. Detector Deployment Plan ........................ 75
E2. Keyfob Transmitter List ............................. 75
E3. Emergency Transmitter List ...................... 76
E4. Non-Alarm Transmitter List ....................... 76
APPENDIX F. Event Codes ..................................77
F1. Contact ID Event Codes ............................. 77
F2. SIA Event Codes ......................................... 77
F3. Understanding the Scancom Reporting
Protocol Data Format ....................................... 78
F4. SIA over IP - Offset for Device User .......... 78
APPENDIX G. Sabbath mode...............................79
G1. General guidance ....................................... 79
G2. Connection ................................................. 79
G3. Arming the system by sabbath clock ....... 79
APPENDIX H. Glossary ........................................80
APPENDIX I. Compliance with standards ............82
PowerMaster-360R Quick user guide...................84

1. Introduction
D-307083 PowerMaster-360R Installer's Guide 3
1. Introduction
PowerMaster-360R is a regulated intrusion panel that combines Wi-Fi and Z-Wave radios for Smart Home automation
applications. The PowerMaster-360R is a professional intrusion panel with battery backup for up to 12 hours. It also
provides communication backup through a cellular 2G or 3G network. This backup provides protection even in the case
of infrastructure failure. Property owners receive notifications of events by either email, SMS or both. It is based on the
PowerG RF security technology with IP communication that is optimized for intrusion applications from an installation,
security, robustness, and range perspective.
The PowerMaster-360R security system is fully controllable from a computer, and accessible to home and property
owners through their mobile devices. Installers program and configure the system remotely through the computer and
mobile application’s keypad (see APPENDIX A and B).
This manual refers to PowerMaster-360R. The most updated manuals can be downloaded from the Visonic Web site at
http://www.visonic.com.
The PowerMaster-360R control panel is supplied with 2 instruction manuals:
Installer's Guide (this manual) – for use by the system installer during system installation and configuration
User’s Guide –for use by the system installer during system installation and configuration, and for the master user of
the system, once installation is completed. Hand over this manual to the master user of the system.
1.1 System features
The following table lists the PowerMaster-360R features with a description of each feature and how to use it.

1. Introduction
4 D-307083 PowerMaster-360R Installer's Guide
Feature
Description
How to configure and use
Visual alarm
verification
When used with Next CAM PG2 PIR-
camera detector, or TOWER CAM PG2,
and GPRS or Ethernet communication, the
PowerMaster-360R is able to provide the
Monitoring Station with clips captured in
alarm situations. The system sends the
clips to the Monitoring Station automatically
for burglary alarms and, depending on
setup, also for fire and personal emergency
alarms.
1. Setup GPRS communication: see GSM
Module Installation (section 3.4).
2. Configure camera settings: refer to the
Next CAM PG2 Installation Instructions.
3. Enable fire and personal alarm
verification: see section 4.6.5 Configuring
Motion Cameras for Video Alarm
Verification.
On demand clips from
cameras
The PowerMaster-360R can provide
images from the Next CAM PG2 or TOWER
CAM PG2 by demand from a remote
PowerManage server. Pictures are taken
based on a command from the monitoring
station via the VisonicGo application. To
protect customers' privacy, the system can
be customized to enable the On Demand
View only during specific system modes
(i.e. Disarm, Home & Away) and also to a
specific time window following an alarm
event.
1. Setup the On demand feature: see
section 4.6.5 Configuring Motion Cameras
for Video Alarm Verification.
2. To request and view images: refer to
the PowerManage User's Guide, Chapter 5
Viewing and Handling Events.
Easy enrollment
PowerG devices are enrolled from the
control panel’s Virtual or Touch Keypad.
Pre-enrollment can also be performed by
entering the PowerG device ID number and
then activating the device in the vicinity of
the panel.
To enroll or pre-enroll devices: see
section 4.4.2 Adding New Wireless
Devices.
Device configuration
Device parameters and related system
behavior can be configured from the control
panel or from a remote location.
Each PowerG device has its own settings
which can be configured through the control
panel by entering the DEVICE SETTINGS
menu.
Note: The minimum configuration of the
system includes one detector.
To configure devices from the control
panel: see Chapter 4 Programming and
also the individual device's Installation
Instructions.
To configure devices from a remote
location: refer to the PowerManage User's
Guide Chapter 3 Working with Panels and to
the Remote Programmer PC software User's
Guide, Chapters 6 and 7.
Diagnostics of the
control panel and
peripherals
You can test the function of all wireless
sensors deployed throughout the protected
area, to collect information about the
received signal strength from each
transmitter and to review accumulated data
after the test.
To perform diagnostics and to obtain
signal strength indication: see section
4.9 Diagnostics.
Conducting periodic
tests
The system should be tested at least once
a week and after an alarm. The periodic
test can be conducted locally or from a
remote location (with the assistance from a
non-technical person in the house).
To conduct a walk test locally: see
Chapter 5 Periodic Test.
To conduct a walk test from remote
location: refer to the Remote Programmer
PC software User's Guide, Chapter 6 Data
Details Tables.

1. Introduction
D-307083 PowerMaster-360R Installer's Guide 5
Partitions
The partitioning feature, when enabled,
divides your alarm system into distinct
areas each of which operates as an
individual alarm system. Partitioning can be
used in installations where shared security
systems are more practical, such as a
home office or warehouse building.
1. Enable partitioning: see section 4.12
Partitioning.
2. Setup partition association for each
device: see section 4.4.2 Adding New
Wireless Devices.
To understand more about partitioning:
see APPENDIX E. Working with Partitions
and APPENDIX B. in the User's Guide.
Device configuration
templates
The default parameters with which a new
device is enrolled into the system can be
set before you enroll devices. This default
template saves time on device
configuration.
1. Define enrollment defaults for
devices: see section 4.4.7 Defining
Configuration Defaults for Device Settings.
2. Enroll or pre-enroll devices: see
section 4.4.2 Adding New Wireless
Devices.
SirenNet - distributed
siren using Smoke
detectors
All PowerG smoke detectors are able to
function as sirens, alerting on any of 4 types
of alarm in the system: fire, gas, burglary and
flood.
Enable and configure SirenNet for each
smoke detector: refer to the SMD-426
PG2 / SMD-427 PG2 Installation
Instructions.
Reporting to private
users and/or
monitoring station by
SMS and IP
communication
The PowerMaster-360R system can be
programmed to send notifications of alarm
and other events to 4 SMS cellular phone
numbers and to report these events to the
Monitoring Station by SMS or IP
communication. Users can also receive
notifications on the Visonic-Go application.
To configure notifications to Private
phones: refer to the PowerMaster-360R
User's Guide, Chapter 4, section B.12
Programming Email, MMS and SMS
Reporting.
To configure reporting to the Monitoring
Station: see section 4.6.3 Configuring
Events Reporting to Monitoring Stations.
Quick installation with
link quality indication
With PowerG devices, there is no need to
consult the control panel when mounting a
wireless device, because PowerG devices
include a built-in link quality indicator.
Choosing the mounting location is a quick
and easy process.
To choose the ideal location to mount a
wireless device, see Chapter 2 Choosing
the Installation Location.
Device locator
Helps you to easily identify the actual
device displayed on the LCD display.
To read more on the Device Locator:
refer to the PowerMaster-360R User's
Guide, Chapter 2, Operating the
PowerMaster-360R System.
To use the device locator when
bypassing a zone or when clearing a
bypassed zone: refer to the PowerMaster-
360R User's Guide, Chapter 4, section B.1
Setting the Zone Bypass Scheme.
To use the device locator when
conducting the periodic test: see
Chapter 5 Periodic Test or refer to the
PowerMaster-360R G2 User's Guide,
Chapter 7 Testing the System.
Guard key-safe
PowerMaster is able to control a safe that
holds site keys that are accessible only to
the site's guard or Monitoring Station's
guard in the event of an alarm. Operates
with the magnetic contact device with
auxiliary input only (MC-302E PG2)
1. Configure the safe's zone type to
Guard Zone: see section 4.4.2 Adding New
Wireless Devices.
2. Setup guard code: see section 4.3
Setting Installer Codes.
Arming key
External system may control arming and
disarming of the PowerMaster system.
Refer to the MC-302 PG2 / MC-302E PG2 /
MC-302V PG2 Installation Instructions.

6 D-307083 PowerMaster-360R Installer's Guide
2. Choosing the installation location
To ensure the best mounting location for the PowerMaster-360 control panel, the following points should be observed
when selecting a location:
Place approximately in the center of the installation site between all the transmitters, preferably in a hidden
location.
Place in close proximity to an AC source.
Place where there is good cellular coverage, if a cellular module is used.
Place in close proximity to a home router wired Ethernet (LAN) connections.
Place far from sources of wireless interference, such as the following:
oComputers or other electronic devices, power conductors, cordless phones, light dimmers, etc.
oLarge metal objects (such as metal doors or refrigerators)
Note: A distance of at least 1 meter (3 ft.) is recommended.
When mounting wireless devices, ensure that the following conditions are in place:
Ensure the signal reception level for each device is either Strong or Good, but not Poor.
Install wireless magnetic contacts in a vertical position and as high up the door or window as possible.
Install wireless PIR detectors upright at the height specified in the relevant installation manual.
Locate repeaters high on the wall mid-distance between the transmitters and the control panel.

3. Installation
D-307083 PowerMaster-360R Installer's Guide 7
3. Installation
3.1 LED indicators and connections
A. Power indicator
B. Status indicator
C. Trouble condition
(TRBL) indicator
D. Service server
indicator
E. Smart Home
Service Indicator
F. WiFi indicator
G. Micro USB
connection
H. 5V DC power
connection
I. LAN connection
Figure 3.1 a – LED indicators and connections
External view of cable outputs
Internal cable connections
Display
Keys

3. Installation
8 D-307083 PowerMaster-360R Installer's Guide
J. Restore to factory
default settings.
Press for 30
seconds to restore
system parameters
to preset factory
defaults.
K. Opening for reset
button
L. Tamper switch
M. Power cable
N. LAN cable
O. Rechargeable
battery
P. SIM card holder
Q. Battery plug socket
R. GSM module
S. Electronic unit
T. Enroll LED
U. (+) button Add Z-
Wave devices
(-) button Delete Z-
Wave devices
Figure 3.1 b – Internal panel view

3. Installation
D-307083 PowerMaster-360R Installer's Guide 9
3.2 Installing the PowerMaster-360R battery and cables
1) To open the panel, use a coin or 3 mm flathead
screwdriver to rotate the lock by 90 degrees counter
clockwise to the unlocked position.
2) Use minimal force to pull the panel from the base.
3) Use the screws and anchors provided to fasten the
base to the wall.
Warning: The tamper screw is mandatory; use the
remaining screws to secure the base.
4) To install the battery in the panel, complete the following steps:
a) To prevent mechanical damage, insert the battery carefully into the slot in the direction of the arrow,
see figure (a) for details.
b) Press downwards and place under the clip, see figure (b) for details.
c) Run the wire along the channel and connect the battery cable plug into the battery socket, see figure
(c) for details.
a.
a.
a.
b.
c.

3. Installation
10 D-307083 PowerMaster-360R Installer's Guide
5) Connect the AC/DC adapter cable to the panel.
6) Connect the IP LAN cable to the panel.
7) Optional: To connect an external GSM antenna,
complete the following steps:
a) Push out the removable insert for the external
antenna, see figure (a) for details.
b) Connect the external antenna to the RF
switching connector, see figure (b) for details.
8) Push out the appropriate knockout for the cables that
are connected to the panel.
9) To place the panel on the base, align the two tabs of
the base with the slots on the panel.
10) Close and hold the panel to the base.
11) Rotate the lock by 90 degrees clockwise to the
locked position.
a.
b.