Vitec Multimedia MGW Ace Decoder OG User manual

MGW Ace Decoder OG
HEVC and H.264 openGear Card Decoder
User Manual
Version 2.0
Date: October 1, 2020
Doc Rev: <A>

User Manual, Version 2.0 I
Contents
Copyright Notice III
Product Safety and Compliance Information IV
Chapter 1: About This Manual 1
General 1
Manual Structure and Use 1
Chapter 2: MGW Ace Decoder OG Overview 2
The Product 2
System Requirements 3
OpenGear chassis overview 3
I/O Specifications 5
MGW Ace Decoder OG Rear Module (DEC-RM1) 5
MGW Ace Decoder OG Front 8
Chapter 3: Getting Started 10
Mounting Instructions 10
Initial Connection and Setup 10
Retrieving or Setting Network Parameters through a USB Thumb Drive 13
Chapter 4: Setup and Operations 15
Using the MGW Ace Decoder OG Interface 15
MGW Ace Decoder OGFunctions 15
Dashboard Frame 16
The Dashboard Page 18
The Channel Page 23
Input Channel Configuration 28
The Decoder Settings Page 35
The Live Preview Page 43
The System Page 44
The Event Log Page 49
The Configurations Page 49
The General Page 51

MGW Ace Decoder OG
User Manual, Version 2.0 II
Chapter 5: Firmware Upgrade 54
Upgrading the Firmware 54
Appendix A: Technical Specifications 55
Appendix B: Technical Support 58
Warranty 59
Index 60

User Manual, Version 2.0 III
Copyright Notice
VITEC, AND ITS AFFILIATES ("COMPANY") FURNISH THIS DOCUMENT "AS IS," WITHOUT
WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THOSE
ARISING FROM A COURSE OF PERFORMANCE, A COURSE OF DEALING, OR TRADE USAGE. THE
COMPANY SHALL NOT BE LIABLE FOR ANY ERROR, OMISSION, DEFECT, DEFICIENCY OR
NONCONFORMITY IN THIS DOCUMENT AND DISCLAIMS ALL LIABILITY, INCLUDING LIABILITY
FOR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS RELATED TO THE
INFORMATION CONTAINED IN THIS DOCUMENT.
No license, expressed or implied, to any intellectual property rights is granted under this
document. This document, as well as the software described in it, are furnished under a
separate license and shall only be used or copied in accordance with the terms of the
applicable license. The information in this document is furnished for informational use only, is
subject to change without notice, and should not be construed as any commitment by the
company. Except as permitted by the applicable license, no part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means without
the express written consent of the company.
Names and logos identifying products of VITEC in this document are registered trademarks or
trademarks of VITEC respectively. All other trademarks mentioned in this document are the
property of their respective owners.
Copyright © 2020 VITEC. All rights reserved.
http://www.vitec.com

User Manual, Version 2.0 IV
Product Safety and Compliance Information
For product safety and compliance information, please consult VITEC Support Portal at
www.vitec.com/support/.

User Manual, Version 2.0 1
Chapter 1: About This Manual
In This Chapter
General
Information in this document is subject to change without notice. VITEC assumes no
responsibility for any errors that may appear in this manual. Companies, names and data
used in examples herein are fictitious unless otherwise noted. No part of this document may
be copied or reproduced in any form, or by any means, electronic or mechanical, for any
purpose, without the express written permission of VITEC. VITEC provides no warranties with
respect to this documentation and disclaims any implied warranties of merchantability or
fitness for a particular purpose. From time to time changes may occur in the file names and in
the files actually included on the distribution disks. VITEC provides no warranties that such
files or facilities, as mentioned in this documentation, exist on the distribution disks or as part
of the materials distributed.
Manual Structure and Use
This manual is structured in a modular format, containing the following sections:
MGW Ace Decoder OG Overview
Describes the MGW Ace Decoder OG product, its system requirements and I/O
specifications.
Getting Started
Describes how to connect to the decoder for the first time.
Setup and Operations
Describes how to set and configure MGW Ace Decoder OG, obtain an event log and
upgrade software and firmware versions.
Firmware Upgrade
Describes how to upgrade MGW Ace Decoder OG firmware.
Technical Specifications
Describes compliance, environmental, physical specifications as well as a
comprehensive functional description.

User Manual, Version 2.0 2
Chapter 2: MGW Ace Decoder OG Over-
view
In This Chapter
The Product 2
System Requirements 3
OpenGear chassis overview 3
I/O Specifications 5
The Product
MGW Ace Decoder OG is an advanced, HEVC (H.265) and H.264 (AVC) openGear decoder card.
It is the preferred Hardware decoder for the MGW Ace HEVC Encoder. The MGW Ace Decoder
OG is designed for low latency decoding of high-definition and standard-definition video
sources across the enterprise, utilizing minimal bandwidth while preserving broadcast-quality
video up to UHD resolution. In addition, MGW Ace Decoder OG provides Ultra Low Latency
decoding (license required) with a glass-to-glass latency down to 16ms when paired with
MGW Ace Encoder.
The decoding and streaming card supports a wide range of streaming protocols including UDP
TS, RTP TS, RTP ES, Pro-MPEG, SRT, RTMP, HLS, and Zixi™ streaming with Error Correction
mechanism for ensuring secure, error-free video over public networks.
Pro-MPEG SMPTE-2022
Pro-MPEG SMPTE-2022 is an industry standard Forward Error Correction (FEC)
protocol that uses a one or two dimensional XOR algorithm. It sends redundant
information to accommodate for packet-loss during real-time video streaming. The Pro-
MPEG SMPTE-2022 streaming mode is capable of correcting network errors up to 5%
with an average end-to-end latency of 1.5 seconds. Pro-MPEG technology is included
with the product.
Zixi™
This transport protection is a unique proprietary technology offering secure, reliable
transmission of broadcast-quality HD/SD video over unmanaged internet connections
and private IP networks. The protocol provides real-time protection from network jitter,
packet-loss and latency to ensure error-free video transmission.
The technology is capable of correcting high rates of network errors up to 30%. The
end-to-end latency of such IPTV service is configurable on the encoder side, and ranges
between 0 milliseconds to 6 seconds. The technology is included with the product when
used in conjunction with VITEC compatible encoders for point to point streaming or with
VITEC Playout Server.

MGW Ace Decoder OG
User Manual, Version 2.0 3
The MGW Ace Decoder OG package includes:
MGW Ace Decoder OG openGear main board
MGW Ace Decoder OG openGear rear I/O card (Full rear module – x2 slots wide)
x2 HD-BNC to BNC adaptor cable
System Requirements
Operating System:
Microsoft ® Windows 2003 ®
Microsoft ® Windows 2008 ®
Microsoft ® Windows 2012 ®
Microsoft ® Windows 7 ®
Microsoft ® Windows 8.0 / 8.1 ®
Microsoft ® Windows 10.0 ®
Apple ® MAC OS ® 10.8 or higher
Internet Browser:
Internet Explorer 10 ® or higher
Firefox 36.0 ® or higher (Windows and Mac)
Safari 8.0 ® or higher (Mac)
Google Chrome ™ 49.0 or higher
OpenGear chassis overview
MGW Ace Decoder OG is compatible with Ross openGear OGX and OG3 chassis. MGW Ace
Decoder OG card is hot swappable. The board requires two slots so that up to 10 boards can
be inserted in the 2RU chassis.
The chassis provides an Ethernet port and 2 reference genlock inputs. It includes a controller
card with a Gigabit Ethernet switch and can provide redundant power supply.

MGW Ace Decoder OG
User Manual, Version 2.0 4
The Gigabit Ethernet port 1 of the MGW Ace Decoder OG is connected through the openGear
controller card to the rear Ethernet port of the chassis. Management and Streaming are both
supported on MGW Ace Decoder OG Ethernet Port 1. By default, this port is configured as
DHCP.
Genlock reverence inputs (REF1 and REF2) are also connected to MGW Ace Decoder OG card.
Connector
Label Connectors Description
Ethernet RJ-45 Gigabit Ethernet for streaming and management,
connected to MGW Ace Decoder OG Ethernet Port 1 through
openGear network controller card
REF1 BNC Genlock reference input 1 connected MGW Ace Decoder OG
Genlock 1 (Frame)
REF2 BNC Genlock reference input 2 connected MGW Ace Decoder OG
Genlock 2 (Frame)

MGW Ace Decoder OG
User Manual, Version 2.0 5
I/O Specifications
MGW Ace Decoder OG Rear Module (DEC-RM1)
Figure 3-1: MGW Ace Decoder OG Rear Module (DEC-RM1)
Connector Label Connectors Description
Ethernet 2 RJ-45 Gigabit Ethernet for streaming and
management.
DVB-ASI IN BNC DVB ASI input
Serial/Audio/Genlock Multi-pin
connector
Breakout cable available (16647) with :
Digital Audio AES x2
Balanced Analog Stereo Audio
Unbalanced Analog Stereo Audio
Genlock 3
Serial (future)
CVBS BNC Composite output
SDI1-A BNC 12G-SDI output (up to 4Kp60)
SDI1-B BNC 12G-SDI output (up to 4Kp60) mirroring
SDI1-A
SDI2 BNC Secondary SDI output
HDMI HDMI Type A HDMI2.0 output (up to 4Kp60)
MGW Ace Decoder OG Ethernet 1 port isavailable through openGear shared Gigabit Ethernet port
Genlock reference inputs(1&2) from openGear chassis are connected to MGW Ace Decoder OG Genlock 1 and 2
(frame)

MGW Ace Decoder OG
User Manual, Version 2.0 6
LED/
Port
LED
Status Description
Power
LED
Off
Green
Blinking
green
once per
second
Blinking
green
twice per
second
The decoder is off.
The decoder is up and ready
The decoder is starting
The decoder is being upgraded.
Error
LED
Off
Red
All services are running smoothly.
An error occurred in one or more services:
- Steady on – channel error
- Blinking twice per second – abnormal temperature
Decode
LED
Off
Green
Blinking
green
once per
second
No Channel Decoding in progress. A full frame splash
screen is displayed on the video outputs
Channel Decoding
The channel is started, but stream is not received. A
"waiting for stream" banner is displayed on the video
outputs.
HD LED Off
Green
SD stream input
HD stream input.
UID
LED
Off
On
UID LED allows to identify the decoder within a populated
openGear chassis. It can be activated via the web interface
or Dashboard software

MGW Ace Decoder OG
User Manual, Version 2.0 7

MGW Ace Decoder OG
User Manual, Version 2.0 8
MGW Ace Decoder OG Front
The card front is accessible from the openGear chassis front panel.
Connector Label Connector Description
Audio Talkback IN Mini Jack Unbalanced Analog Audio input for Audio
Talkback.
Audio Talkback
OUT
Mini Jack Unbalanced Analog Audio output for
Audio Talkback.
USB Port USB Type A USB connection.
To set or retrieve network parameters
Reset Pin After boot, a short press will restart the
decoder.
After boot, a long press (6 seconds
minimum) will return the unit to factory
settings (erasing all user-stored channel
and network settings).
Pressing more than 7 seconds while
powering up, will cause the decoder to
restore the unit to factory firmware and
settings.
LED/
Port LED Status Description
Power
LED
Off
Green
Blinking
green once
per second
Blinking
green twice
per second
The decoder is off.
The decoder is up and ready
The decoder is starting
The decoder is being upgraded.
Error
LED
Off
Red
All services are running smoothly.
An error occurred in one or more services:

MGW Ace Decoder OG
User Manual, Version 2.0 9
LED/
Port LED Status Description
- Steady on – channel error
- Blinking twice per second – abnormal temperature
Decode
LED
Off
Green
Blinking
green once
per second
No Channel Decoding in progress. A full frame splash
screen is displayed on the video outputs
Channel Decoding
The channel is started, but stream is not received. A
"waiting for stream" banner is displayed on the video
outputs.
HD LED Off
Green
SD stream input
HD stream input.
UID
LED
Off
On
UID LED allows to identify the decoder within a populated
openGear chassis. It can be activated via the web
interface or Dashboard software.

User Manual, Version 2.0 10
Chapter 3: Getting Started
In This Chapter
Mounting Instructions 10
Initial Connection and Setup 10
Retrieving or Setting Network Parameters through a USB Thumb Drive 13
Mounting Instructions
MGW Ace Decoder OG is a dual slot openGear card. It shall be used within an openGear OGX
or OG3 chassis exclusively.
1. Mount MGW Ace Decoder OG rear module to the rear of the openGear chassis prior
inserting the main card.
2. Insert MGW Ace Decoder OG main card in an odd slot of the openGear chassis.
3. Connect all necessary video and audio cables to the rear module.
4. Power up the openGear chassis.
Initial Connection and Setup
Users can connect to the VITEC cards via Gigabit Ethernet port 1 through the openGear chassis
or via Gigabit Ethernet port 2 through the rear module.
The MGW Ace Decoder OG is configured, by default, to use a DHCP address for its
streaming and management port 1 (labeled "Ethernet 1").
A fixed static IP address is used for its streaming and management port 2 (labeled
"Ethernet 2"): 192.168.1.2 by default
VITEC Finder application maybe used to locate VITEC applianceson a LAN network. Thisapplication maybe
downloaded within VITEC Helpdesk. Contact VITEC technicalsupport for more information
User mayaccess to the MGW Ace Decoder OG web interface by the host name of the equipment, bytyping
https://<host name>.local.
The host name is mgw-ace-decogSSNN where SSNN are the last 4 digitsof the card serialnumber (refer to the card
labelsticker located on the openGear card ejector).

MGW Ace Decoder OG
User Manual, Version 2.0 11
To Connect to the decoder through openGear Ethernet Port (rear panel)
1. Connect the chassis to a DHCP LAN network. The chassis received an IPv4 address
which can be viewed on its front LCD screen.
2. MGW Ace Decoder OG Ethernet Port 1 will also receive an IPv4 IP address. To retrieve
this address, download and run the dashboard client application to connect to the
openGear chassis:
https://www.rossvideo.com/support/software-downloads/dashboard/.
1. Once Dashboard is running, connect to the openGear Chassis IP Address. Dashboard will
display each inserted card and the associated slot in a tree-view.
2. Select the MGW Ace Decoder OG card based on its slot number. Network parameters for
the selected card is shown in the Network Configuration window.
3. Type in the IP address of the Ethernet 1 Port in a web browser to access MGW Ace
Decoder OG web interface.
To Connect to the decoder through Rear Module - Ethernet Port 2:
1. Connect the network port labeled "Ethernet 2" (rear module Ethernet Port) to a
computer with network IP configured to 192.168.1.x range with subnet 255.255.255.0
and ensure you can ping the default IP address of the unit to 192.168.1.2.
2. Type the decoder's IP address in the URL field (192.168.1.2).
To configure the decoder network settings
1. Open a web browser and type the decoder's IP address in the URL field. The login
window appears.

MGW Ace Decoder OG
User Manual, Version 2.0 12
2. Type the password (the default password is "1qaz!QAZ") and click the blue arrow. The
MGW Ace Decoder OG interface is loaded.
3. From the main menu, select System. The system page opens:
Figure 4-1: The System page
4. Set the below parameters required for your network and click Apply.
Parameter Description
IPv4 Address Type Select between Static IP or DHCP+Zeroconf mode.
If a Static IP is used, its respective fields must be filled.
IP Address Enter the static IP address.
Subnet Mask Enter the subnet mask address.
Default Gateway Enter the default gateway address.
5. Set the below parameters that are required for your network and click Apply.
To discover MGW Ace Decoder OG through mDNS/Bonjour:
The service based on mDNS specification, provides below information:
Decoder Name (Instance): MGW Ace Decoder OG
Available Services: HTTP web interface and API service are described.
Domain: local. The Hostname is visible for the user to identify its units easily.
By default, the discovery service is enabled. The user can disable it using the web interface.

MGW Ace Decoder OG
User Manual, Version 2.0 13
Retrieving or Setting Network Parameters through a
USB Thumb Drive
To Retrieve Your Network Parameters through a USB Thumb Drive (When MGW Ace Decoder OG IP
Address is Unknown):
1. Turn openGear chassis OFF or remove the MGW Ace Decoder OG from the chassis.
2. Allocate a USB thumb drive and insert it to MGW Ace Decoder OG USB port (front).
USBthumb drive must be formatted in FAT32
3. Insert MGW Ace Decoder OG or turn ON the openGear chassis if already inserted. The
network setup file "DecoderNetworkSettings<the unit's serial number>.txt" is
being copied from the decoder to the thumb drive. Wait a few minutes to ensure that the
file is being copied properly.
4. Remove the USB Thumb drive from the card and insert it to a PC.
5. Open the "DecoderNetworkSettings<the unit's serial number>.txt" file in the
USB thumb drive using any text editor program.
6. Read the IP address from the file.
7. Enter the read IP address in the Internet browser URL field. The Log on window appears.
8. Log in.
To Set Network Parameters through a USB Thumb Drive (When MGW Ace Decoder OG IP Address
is Known):
1. Either obtain the "DecoderNetworkSettings<the unit's serial number>.txt" as
detailed above, or from VITEC Online Support Portal. This file contains the default IP
address of 192.168.1.2. and open it using any text editor program.
- or -
Retrieve the IP address from MGW Ace Decoder OG by repeating steps 1 through 7 as
described in the section above.
2. Modify any of the listed network parameters, as required, and save the changes. The
file name to be used is "DecoderNetworkSettings.txt".
3. Eject the USB thumb drive properly from the PC and insert it to the MGW Ace Decoder
OG USB port.
4. Turn MGW Ace Decoder OG ON. When the boot process is completed, MGW Ace Decoder
OG will be set with the new IP address.
5. Enter the IP you have set to the Internet browser URL field. The Log on window appears.

MGW Ace Decoder OG
User Manual, Version 2.0 14
6. Log in.
7. Save the file (either on a USB thumb drive or any other place of your choice for future
reference. In case MGW Ace Decoder OG IP address becomes unknown and needs to be
retrieved, this file will be used.

User Manual, Version 2.0 15
Chapter 4: Setup and Operations
In This Chapter
Using the MGW Ace Decoder OG Interface 15
Using the MGW Ace Decoder OG Interface
MGW Ace Decoder OGFunctions
The followings are available at all times (regardless which menu item is selected):
Dashboard frame - top of page from which decoding channel is controlled and
monitored.
Help - online help/user manual.
Logout - allows you to log out the application.
About - provides information about MGW Ace OG Decoder.