Vitec Multimedia MGW Diamond OG User manual

MGW Diamond OG
HEVC and H.264 openGear Care Encoder
User Manual
Version 1.8
Date: June 11, 2020
Doc Rev: <B>

User Manual, Version 1.8 I
Contents
Copyright Notice III
Product Safety and Compliance Information IV
Chapter 1: About This Manual 1
General 1
Manual Structure and Use 1
Chapter 2: MGW Diamond Encoder OG Overview 3
The Product 3
System Requirements 3
OpenGear chassis overview 4
I/O Specifications 5
MGW Diamond OG Rear Module 5
MGW Diamond OG Encoder Front 7
Chapter 3: Getting Started 9
Mounting Instructions 9
Initial Connection and Setup 9
Retrieving or Setting Network Parameters through a USB Thumb Drive 12
Chapter 4: Setup and Operations 14
Using the MGW Diamond OG Interface 14
MGW Diamond OG Functions 14
The Main Menu 14
Dashboard Frame 15
The Dashboard Page 17
The Channel Page 22
Source Section 24
Processing Section 25
Advanced Settings – H.264 27
Advanced Settings - HEVC 31
Target Section 35
Error Correction Settings 36
The System Page 42

MGW Diamond OG
User Manual, Version 1.8 II
The Configurations Page 51
The General Page 53
Chapter 5: Firmware Upgrade 56
Upgrading the Firmware 56
Chapter 6: MGWDiamond OG Reset 60
Resetting MGW Diamond Encoder OG Settings 60
Chapter 7: Decoding MGW Diamond Encoder OG Video Streams 61
Playing MGW Diamond Encoder OG Video Streams 61
Setting EZ TV as the Player 62
Setting FITIS as the Player 62
Setting VLC as the Player 63
Using Media Player Classics 68
Chapter 8: Decoding Zixi™ and Pro-MPEG Streams (HEVC and H.264) 70
Setting and Playing Zixi™ Protected Channels 70
Decoding SRT Streams (HEVC and H.264) 72
Setting and Playing SRT Channels 72
Appendix A: Technical Specifications 76
Appendix B: Technical Support 80
Warranty 81
Index 82

User Manual, Version 1.8 III
Copyright Notice
VITEC, AND ITS AFFILIATES ("COMPANY") FURNISH THIS DOCUMENT "AS IS," WITHOUT
WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THOSE
ARISING FROM A COURSE OF PERFORMANCE, A COURSE OF DEALING, OR TRADE USAGE. THE
COMPANY SHALL NOT BE LIABLE FOR ANY ERROR, OMISSION, DEFECT, DEFICIENCY OR
NONCONFORMITY IN THIS DOCUMENT AND DISCLAIMS ALL LIABILITY, INCLUDING LIABILITY
FOR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS RELATED TO THE
INFORMATION CONTAINED IN THIS DOCUMENT.
No license, expressed or implied, to any intellectual property rights is granted under this
document. This document, as well as the software described in it, are furnished under a
separate license and shall only be used or copied in accordance with the terms of the
applicable license. The information in this document is furnished for informational use only, is
subject to change without notice, and should not be construed as any commitment by the
company. Except as permitted by the applicable license, no part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means without
the express written consent of the company.
Names and logos identifying products of VITEC in this document are registered trademarks or
trademarks of VITEC respectively. All other trademarks mentioned in this document are the
property of their respective owners.
Copyright © 2020 VITEC. All rights reserved.
http://www.vitec.com

User Manual, Version 1.8 IV
Product Safety and Compliance Information
For product safety and compliance information, please consult VITEC Support Portal at
www.vitec.com/support/.

User Manual, Version 1.8 1
Chapter 1: About This Manual
In This Chapter
General 1
Manual Structure and Use 1
General
Information in this document is subject to change without notice. VITEC assumes no
responsibility for any errors that may appear in this manual. Companies, names and data
used in examples herein are fictitious unless otherwise noted. No part of this document may
be copied or reproduced in any form, or by any means, electronic or mechanical, for any
purpose, without the express written permission of VITEC. VITEC provides no warranties with
respect to this documentation and disclaims any implied warranties of merchantability or
fitness for a particular purpose. From time to time changes may occur in the file names and in
the files actually included on the distribution disks. VITEC provides no warranties that such
files or facilities, as mentioned in this documentation, exist on the distribution disks or as part
of the materials distributed.
Manual Structure and Use
This manual is structured in a modular format, containing the following sections:
MGW Diamond OG Overview
Describes the MGW Diamond OG product, its system requirements and I/O
specifications.
Getting Started
Describes how to connect to the encoder for the first time.
Setup and Operations
Describes how to set and configure MGW Diamond Encoder OG, obtain an event log and
upgrade software and firmware versions.
Firmware Upgrade
Describes how to upgrade MGW Diamond Encoder OG firmware.
MGWDiamond Encoder OGReset
Describes how to reset the appliance.
Decoding MGW Diamond Encoder OG Video Streams
Describes how to set various video streams such as EZ TV Player, VLC, FITIS, etc.

MGW Diamond OG
User Manual, Version 1.8 2
Decoding Zixi™ and Pro-MPEG Streams (HEVC and H.264)
Describes how to decode these streams.
Technical Specifications
Describes compliance, environmental, physical specifications as well as a
comprehensive functional description.

User Manual, Version 1.8 3
Chapter 2: MGW Diamond Encoder OG
Overview
In This Chapter
The Product 3
System Requirements 3
OpenGear chassis overview 4
I/O Specifications 5
The Product
MGW Diamond Encoder OG is an advanced power-efficient quad channel HEVC and H.264
HD/SD video encoder ideal for field-based applications. MGW Diamond features a powerful
encoding engine with the abilty to output up to eight streams simultaneously. MGW Diamond
is ideally suited to any multichannel application where stringent size, weight and power
(SWaP) characteristics are demanded.
The MGW Diamond OG is designed for low latency decoding of high-definition and standard-
definition video sources across the enterprise, utilizing minimal bandwidth while preserving
broadcast-quality video up to full 4K resolution.
In addition to providing H.264 encoding, the MGW Diamond delivers advanced HEVC
compression allowing users to stream UHD/SD video (up to 4K) with up to 50% bandwidth
savings compared to current H.264 standards.
The MGW Diamond supports simultaneous encoding and streaming of analog and SDI sources,
KLV / STANAG metadata ingest from various sources (SDI/IP or Serial), real-time video
scaling, reliable stream transport (Zixi), and JITC compliant output streams.
System Requirements
Operating System:
Microsoft ® Windows 2003 ®
Microsoft ® Windows 2008 ®
Microsoft ® Windows 2012 ®
Microsoft ® Windows 7 ®
Microsoft ® Windows 8.0 / 8.1 ®
Microsoft ® Windows 10.0 ®
Apple ® MAC OS ® 10.8 or higher

MGW Diamond OG
User Manual, Version 1.8 4
Internet Browser:
Microsoft Edge 38 ® or higher
Internet Explorer 11 ® or higher
FireFox 36.0 ® or higher (Windows and Mac)
Safari 9.0 ® or higher (Mac)
Google Chrome™ 49.0 or higher.
OpenGear chassis overview
MGW Diamond OG is compatible with Ross openGear OGX and OG3 chassis. MGW Diamond OG
card is hot swappable. The board requires two slots so that up to 10 boards can be inserted in
the 2RU chassis.
The chassis provides an Ethernet port and 2 reference genlock inputs. It includes a controller
card with a Gigabit Ethernet switch and can provide redundant power supply.
The Gigabit Ethernet port 1 of the MGW Diamond OG is connected through the openGear
controller card to the rear Ethernet port of the chassis. Management and Streaming are both
supported on MGW Diamond OG Ethernet Port 1. By default, this port is configured as DHCP.
Genlock reverence inputs (REF1 and REF2) are also connected to MGW Diamond OG card.
Connector
Label Connectors Description
Ethernet RJ-45 Gigabit Ethernet for streaming and management,
connected to MGW Diamond OG Ethernet Port 1 through
openGear network controller card
REF1 BNC Genlock reference input 1 connected MGW Diamond OG
Genlock 1 (Frame)
REF2 BNC Genlock reference input 2 connected MGW Diamond OG
Genlock 2 (Frame)

MGW Diamond OG
User Manual, Version 1.8 5
I/O Specifications
MGW Diamond OG Rear Module
Figure 3-1: MGW Diamond OG Rear Module
Connector Label Connectors Description
Ethernet 2 RJ-45 Gigabit Ethernet for streaming and
management.
Serial/Audio/Genlock Multi-pin
connector
Breakout cable for unbalanced audio inputs (x4
stereo), KLV/STANAG serial data ingest (x4
RS232), and Talkback audio
SDI/CVBS 1 BNC SDI input (3G/HD/SD) or Composite input.
3G-SDI is compliant with SMPTE 425-A
SDI/CVBS 2 BNC SDI input (3G/HD/SD) or Composite input.
3G-SDI is compliant with SMPTE 425-A
SDI/CVBS 3 BNC SDI input (3G/HD/SD) or Composite input.
3G-SDI is compliant with SMPTE 425-A
SDI/CVBS 4 BNC SDI input (3G/HD/SD) or Composite input.
3G-SDI is compliant with SMPTE 425-A
12G-SDI BNC SDI input (12G/3G/HD/SD) input.
12G-SDI is compliant with SMPTE 2082
MGW Diamond OG Ethernet 1 port is available through openGear shared Gigabit Ethernet port.

MGW Diamond OG
User Manual, Version 1.8 6
LED/
Port
LED
Status Description
Power
LED
Off
Green
Blinking
green
once per
second
Blinking
green
twice per
second
The encoder is off.
The encoder is up and ready
The encoder is starting
The encoder is being upgraded.
Error
LED
Off
Red
All services are running smoothly.
An error occurred in one or more services:
- Steady on – channel error
- Blinking twice per second – abnormal temperature
Stream
LED
Off
Green
No stream
Streaming
UID LED Off
On
UID LED allows to identify the encoder within a
populated openGear chassis. It can be activated via the
web interface or Dashboard software.

MGW Diamond OG
User Manual, Version 1.8 7
MGW Diamond OG Encoder Front
The card front is accessible from the openGear chassis front panel.
Connector
Label Connector Description
USB Port USB Type A USB connection.
To set or retrieve network parameters
Reset Pin After boot, a short press will restart the encoder.
After boot, a long press (6 seconds minimum) will return
the unit to factory settings (erasing all user-stored channel
and network settings).
Pressing more than 7 seconds while powering up, will cause
the encoder to restore the unit to factory firmware and
settings.
LED/ Port LED Status Description
Power LED Off
Green
Blinking
green once
per second
Blinking
green twice
per second
The encoder is off.
The encoder is up and ready
The encoder is starting
The encoder is being upgraded.
Error LED Off
Red
All services are running smoothly.
An error occurred in one or more services:
- Steady on – channel error
- Blinking twice per second – abnormal
temperature.
Stream LED Off
Green
No Stream
Streaming
Video In LED Off
Green
No video input
Video input is detected on one or more

MGW Diamond OG
User Manual, Version 1.8 8
LED/ Port LED Status Description
interfaces.
HD LED Off
Green
SD stream input
HD stream input.
UID LED Off
On
UID LED allows to identify the encoder
within a populated openGear chassis. It can
be activated via the web interface or
Dashboard software.
Figure 3-2: NGW Diamond OG Front Module

User Manual, Version 1.8 9
Chapter 3: Getting Started
In This Chapter
Mounting Instructions 9
Initial Connection and Setup 9
Retrieving or Setting Network Parameters through a USB Thumb Drive 12
Mounting Instructions
MGW Diamond OG is a dual slot openGear card. It shall be used within an openGear OGX or
OG3 chassis exclusively.
1. Mount MGW Diamond OG rear module to the rear of the openGear chassis prior inserting
the main card.
2. Insert MGW Diamond OG main card in an odd slot of the openGear chassis.
3. Connect all necessary video and audio cables to the rear module.
4. Power up the openGear chassis.
Initial Connection and Setup
You may connect to the VITEC cards via Gigabit Ethernet port 1 through the openGear chassis
or via Gigabit Ethernet port 2 through the rear module.
The MGW Diamond OG is configured, by default, to use a DHCP address for its
streaming and management port 1 (labeled "Ethernet 1").
A fixed static IP address is used for its streaming and management port 2 (labeled
"Ethernet 2"): 192.168.1.2 by default
When connecting to the Ethernet SPF connector use extra caution asthe main board might move out of itsslot.
VITEC Finder application may be used to locate VITEC appliances on a LAN network. This application maybe
downloaded within VITEC Helpdesk. Contact VITEC technical support for more information
User mayaccessto the MGW Diamond OG web interface by the host name of the equipment, bytyping https://<host
name>.local.
The host name is mgw-ace-decogSSNN where SSNN are the last 4 digitsof the card serialnumber (refer to the card
label sticker located on the openGear card ejector).

MGW Diamond OG
User Manual, Version 1.8 10
To Connect to the encoder through openGear Ethernet Port (rear panel)
1. Connect the chassis to a DHCP LAN network. The chassis received an IPv4 address
which can be viewed on its front LCD screen.
2. MGW Diamond OG Ethernet Port 1 will also receive an IPv4 IP address. To retrieve this
address, download and run the dashboard client application to connect to the openGear
chassis:
https://www.rossvideo.com/support/software-downloads/dashboard/.
3. Once Dashboard is running, connect to the openGear Chassis IP Address. Dashboard will
display each inserted card and the associated slot in a tree-view.
4. Select the MGW Diamond OG card based on its slot number. Network parameters for the
selected card is shown in the Network Configuration window.
5. Type in the IP address of the Ethernet 1 Port in a web browser to access MGW Diamond
OG web interface.
To Connect to the encoder through Rear Module - Ethernet Port 2:
1. Connect the network port labeled "Ethernet 2" (rear module Ethernet Port) to a
computer with network IP configured to 192.168.1.x range with subnet 255.255.255.0
and ensure you can ping the default IP address of the unit to 192.168.1.2.
2. Type the encoder's IP address in the URL field (192.168.1.2).
To configure the encoder network settings
1. Open a web browser and type the encoder's IP address in the URL field. The login
window appears.
2. Type the password (the default password is "1qaz!QAZ") and click the blue arrow. The
MGW Diamond OG interface is loaded.

MGW Diamond OG
User Manual, Version 1.8 11
3. From the main menu, select System. The system page opens:
Figure 4-1: The System page
4. Set the below parameters required for your network and click Apply.
Parameter Description
IPv4 Address Type Select between Static IP or DHCP+Zeroconf mode.
If a Static IP is used, its respective fields must be filled.
IP Address Enter the static IP address.
Subnet Mask Enter the subnet mask address.
Default Gateway Enter the default gateway address.
5. Set the below parameters that are required for your network and click Apply.

MGW Diamond OG
User Manual, Version 1.8 12
To discover MGW Diamond OG through mDNS/Bonjour:
The service based on mDNS specification, provides below information:
Encoder Name (Instance): MGW Diamond OG
Available Services: HTTP web interface and API service are described.
Domain: local. The Hostname is visible for the user to identify its units easily.
By default, the discovery service is enabled. The user can disable it using the web interface.
Alternatively, you may access to the MGW Diamond OG web interface by the host name of the
equipment, by typing <hostname>.local.
The default name would be given later.
To automatically discover MGW Diamond OG on a LAN network, VITEC providesthe MGW Finder software application
running on Mac, Windowsand Linuxplatforms.
Contact VITEC technical support to download the software..
Retrieving or Setting Network Parameters through a
USB Thumb Drive
To Retrieve Your Network Parameters through a USB Thumb Drive (When MGW Diamond OG IP
Address is Unknown):
1. Turn openGear chassis OFF or remove the MGW Diamond OG from the chassis.
2. Allocate a USB thumb drive and insert it to MGW Diamond OG USB port (front).
USB thumb drive must be formatted in FAT32
3. Insert MGW Diamond OG or turn ON the openGear chassis if already inserted. The
network setup file "EncoderNetworkSettings<the unit's serial number>.txt" is
being copied from the encoder to the thumb drive. Wait a few minutes to ensure that the
file is being copied properly.
4. Remove the USB Thumb drive from the card and insert it to a PC.
5. Open the "EncoderNetworkSettings<the unit's serial number>.txt" file in the
USB thumb drive using any text editor program.
6. Read the IP address from the file.
7. Enter the read IP address in the Internet browser URL field. The Log on window appears.
8. Log in.

MGW Diamond OG
User Manual, Version 1.8 13
To Set Network Parameters through a USB Thumb Drive (When MGW Diamond OG IP Address is
Known):
1. Either obtain the "EncoderNetworkSettings<the unit's serial number>.txt" as
detailed above, or from VITEC Online Support Portal. This file contains the default IP
address of 192.168.1.2. and open it using any text editor program.
- or -
Retrieve the IP address from MGW Diamond OG by repeating steps 1 through 7 as
described in the section above.
2. Modify any of the listed network parameters, as required, and save the changes. The
file name to be used is "EncoderNetworkSettings.txt".
3. Eject the USB thumb drive properly from the PC and insert it to the MGW Diamond OG
USB port.
4. Turn MGW Diamond OG ON. When the boot process is completed, MGW Diamond OG will
be set with the new IP address.
5. Enter the IP you have set to the Internet browser URL field. The Log on window appears.
6. Log in.
7. Save the file (either on a USB thumb drive or any other place of your choice for future
reference. In case MGW Diamond OG IP address becomes unknown and needs to be
retrieved, this file will be used.

User Manual, Version 1.8 14
Chapter 4: Setup and Operations
In This Chapter
Using the MGW Diamond OG Interface 14
The Main Menu 14
Dashboard Frame 15
The Dashboard Page 17
The Channel Page 22
The System Page 42
The Configurations Page 51
The General Page 53
Using the MGW Diamond OG Interface
MGW Diamond OG Functions
The followings are available at all times (regardless which menu item is selected):
Dashboard frame - top of page from which decoding channel is controlled and
monitored.
Help - online help/user manual.
Logout - allows you to log out the application.
About - provides information about MGW Diamond OG.
The Main Menu
The MGW Diamond Encoder OG main menu includes the following items:
Dashboard - view platform, network and traffic information.
Channel – view, set and select channel parameters: source streaming protocol, IP
address, Ethernet port
System - view and set encoder’s parameters such as network, security, date and time.
Configurations - allows saving of channel configurations.
General - view encoder information such as software version, serial number, and
provides restart, factory reset, and firmware upgrade functions.

MGW Diamond OG
User Manual, Version 1.8 15
Dashboard Frame
In the dashboard frame section, you can view the current source type, data rate and the
compression format selected for each stream, as well as start/stop streams.
MGW Diamond OG features up to 4x1080p60 channels, each one can be split in a primary and
a secondary stream for a total of 8 streams output.
CH Description
1-H.264
Or
1-HEVC
HEVC or H.264 Primary channel – Supports 4:2:0/4:2:2 encoding up to
1920x1080p60 or 3840x210p60 (4K mode), using various resolutions,
frame rates and other compression settings. Streaming protocols
include UDP, RTP, ProMPEG FEC, and Zixi™ stream protection.
1S-H264
Or
1S-HEVC
HEVC or H.264 Secondary channel. Resolution, frame rate, and
compression settings of this channel depend on the selections made in
channel 1. If the same compression standard (1-H.264/HEVC) is used,
then total pixel count processed between both channels cannot exceed
1920x1080p60or 3840x210p60 (4K mode). Available options for
channel 2 are automatically presented after channel 1 settings are
applied.
Figure 5-1: The Dashboard Frame
Parameter Display Description
CH 1-
H.264…4S-
H.264
Displays the channel number and the compression
format
Source 3G/HD/SD-
SDI or
Composite
Displays the source type assigned to the channel.
Total Bit-
Rate
Bit-rate in
Mbps
Display the total bit-rate of the channel
(Video+Audio+KLV Metadata+streaming protocol
overhead). This value doesn’t include additional