Vive Comfort TP-N-751 User manual

Set At
Installation Manual
Power Type
Battery Power
Hardwire (Common Wire)
Hardwire (Common Wire) with
Battery Backup
A trained, experienced
technician must install this
product.
Carefully read these
instructions. You could damage
this product or cause a
hazardous condition if you fail to
follow these instructions.
Una version en español de este
manual se puede descargar en
la pagina web de la compañia.
Rev. 2040
U.S. Registered Trademark. Patents pending
Copyright 2020 All Rights Reserved.
1
Installation Tips
2
34
Installation Tips
Thermostat Application Guide
Description
Gas or Oil Heat
Electric Furnace
Heat Pump (No Aux. or Emergency Heat)
Heat Pump (With Aux. or Emergency Heat)
Multi-Stage Systems
Heat Only Systems
Cool Only Systems
Millivolt
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Table of Contents
Installation Tips
Thermostat Quick Reference
Wiring
Wiring Diagrams
Technician Setup
Specications
Page
2-3
4-5
6
7-9
16
Subbase Installation
The thermostat should be installed approximately 4 to 5 feet above the
oor. Select an area with average temperature and good air circulation.
• Close to hot or cold air ducts
• That are in direct sunlight
• With an outside wall behind
the thermostat
• In areas that do not require
conditioning
• Where there are dead spots
or drafts
(in corners or behind doors)
• Where there might be
concealed chimneys or
pipes
Wall Locations
Vertical Mount
Horizontal Mount
For vertical mount put one screw on the top
and one screw on the bottom.
For horizontal mount put one screw on the
left and one screw on the right.
All of our products are mercury free.
However, if the product you are
replacing contains mercury, dispose of
it properly. Your local waste
management authority can give you
instructions on recycling and proper
disposal.
Pick an installation location that is easy for
the user to access. The temperature of the
location should be representative of the
building.
Installation Tip
Mercury Notice
Do not install
thermostat in locations:
Failure to disconnect the power before
beginning to install this product can
cause electrical shock or equipment
damage.
Installation Tip:
Electrical Hazard
Mount Thermostat
Align the 4 tabs on the subbase with
corresponding slots on the back of the
thermostat, then push gently until the
thermostat snaps in place.
Battery Installation
Getting to know your thermostat
Glow in the dark light button
Fan Button
System Button
Temperature Setpoint Buttons
Thermostat Quick Reference
10-15
LCD Display
Private Label Badge
Battery installation is optional if thermostat is
hardwired (R and C terminal connected to 24V
power).
Important:
High quality alkaline batteries are recommended.
Rechargeable batteries or low quality batteries
do not guarantee a 1-year life span.
Insert 2 AA
Alkaline batteries
(included). High
quality alkaline
batteries are
recommended.
Located on the back of the thermostat.
Gently slide a screwdriver into the
bottom edge of the badge. Gently turn
the screwdriver counter clockwise. The
badge is held on by a magnet in the well
of the battery door. The badge should pry
o easily. DO NOT USE FORCE.
About The Private Label Badge
All of our thermostats use the same universal magnetic badge. Visit the
company website to learn more about our free private label program.
Magnet in door
Use the bevel on lower ridge
Set At
Vive Comfort
Toll Free : 888-776-1427
Web: www.vivecomfort.com
Hours of Operation: M-F 9AM - 6PM Eastern
TP-N-751
P.O. Box 3377
Springeld, MO 65808-3377

Thermostat Quick Reference
The low battery indicator is displayed when the AA battery power is low. If the user
fails to replace the battery within 21 days, the screen will only show the low battery
indicator but maintain all functionality. If the user fails to replace the batteries after
an additional 21 days (days 22-42 since rst “low battery” display) the setpoints will
change to 55˚F (Heating) and 85˚F (Cooling). If the user adjusts the setpoint away from
either of these, it will hold for 4 hours then return to either 55˚F or 85˚F. After day 63
the batteries must be replaced immediately to avoid freezing or overheating because
the thermostat will shut the unit o until the batteries are changed.
Important
Getting to know your thermostat
Wiring Diagrams
Wiring
56
78
Wiring Tips
C Terminal
The C (common wire) terminal does
not have to be connected when the
thermostat is powered by batteries.
Wire Specications
Use shielded or non-shielded
18-22 gauge thermostat wire.
Caution:
Electrical Hazard
All components of the control
system and the thermostat
installation must conform to Class II
circuits per the NEC Code.
Warning:
Installation Tip: Do not overtighten terminal block screws, as this
can damage the terminal block. A damaged terminal block can
keep the thermostat from tting on the subbase correctly or cause
system operation issues. Max Torque = 6in-lbs.
Wiring
If you are replacing a thermostat,
make note of the terminal
connections on the thermostat that
is being replaced. In some cases
the wiring connections will not be
color coded. For example, the green
wire may not be connected to the G
terminal.
Loosen the terminal block screws.
Insert wires then retighten terminal
block screws.
Place nonammable insulation into
wall opening to prevent drafts.
1.
2.
3.
Failure to disconnect the power
before beginning to install this
product can cause electrical shock
or equipment damage.
Power supply
Factory - installed jumper. Remove only when installing on a 2 transformer systems.
Note: This thermostat is
hardwire powered when the
24V transformer is
connected to the Common
and RC terminals of the
thermostat.
Use either O or B terminals for changeover valve.
Optional 24 VAC common connection when thermostat is used in battery power mode.
Terminal 2 Heat 2 Cool
Conventional
System
2 Heat 1 Cool
Heat Pump
System
3 Heat 2 Cool
Heat Pump
System
RC
RH
C
B
O
G
W/E
W2
Transformer power
(cooling)
Transformer power
(heating)
Transformer common
Reverse Valve /
Congurable Terminal
Fan relay
First stage of heat
Second stage of heat
Transformer power
(cooling)
Transformer power
(heating)
Transformer common
Fan relay
First stage of
emergency heat
Auxiliary heat relay,
second stage of heat
Transformer power
(cooling)
Transformer power
(heating)
Transformer common
Fan relay
First stage of
emergency heat
Auxiliary heat relay,
third/fourth stage of heat
Wiring Diagrams
Y
Y2
First stage of cool
Second stage of cool
First stage of heat & cool
N/A
First stage of heat & cool
Second stage of cool
& second stage of heat
Note: In many systems
with no emergency heat
relay a jumper can be
used between E and W2.
Typical Heat Only SystemWith Fan
Typical Cool-Only System With Fan
FAN RELAY
HEAT RELAY
RC
RH
Y
C
W/E
G
C
R
L2
L1(HOT)
FAN RELAY
COMPRESSOR
RELAY
C
R
L2
L1(HOT)
RC
RH
Y
C
G
W/E
Typical 2H/2C System: 2 Transformer
REMOVE JUMPER
RC
RH
Y
C
W/E
G
W2
Y2
C
R
L2
L1(HOT)
C
R
L2
L1(HOT)
COMPRESSOR
RELAY
HEAT RELAY
FAN RELAY
HEAT RELAY 2
COMPRESSOR
RELAY 2
Reverse Valve /
Congurable Terminal
Reverse Valve /
Congurable Terminal
Reverse Valve /
Congurable Terminal
Reverse Valve /
Congurable Terminal
Reverse Valve /
Congurable Terminal
Typical 2H/2C System: 1 Transformer
RC
RH
Y
C
W/E
G
W2
Y2
COMPRESSOR
RELAY
FAN RELAY
HEAT RELAY 2
COMPRESSOR
RELAY 2
HEAT RELAY
C
R
L2
L1(HOT)
Em.Heat
AutoCool
Set At
On LHM
STAGES
1+2+3
COOL ON
HEAT ON
FAN ON
1
2
3
7
Indicates the current room temperature
Setpoint: Displays the selected setpoint temperature.
System Operation Indicators: The COOL ON, HEAT ON or FAN ON will display
when the COOL, HEAT, or FAN is on. The compressor delay feature is active if these
are ashing.
Low Battery Indicator: Replace batteries when this indicator is shown.
System: Indicates current system mode setting.
Stages: +1 will appear in the display when the rst stage of heat or cool is
on. +2 will appear for the second stage of heat.
1
2
3
7
Globe: Globe is displayed if an energy ecient temperature has been selected.
Fan: Indicates the current fan setting.
Auto

910
11
Tech Settings
Swing Setting Tip
Temperature swing, sometimes called dierential or cycle rate, can be customized
for this individual application. For most applications choose a swing setting that is
as long as possible without making the occupants uncomfortable.
Technician Setup Menu
Tech Settings Adjustment Options Default
Tech Settings
LCD Will Show
12
Note:
In many systems with no emergency heat relay a jumper can be installed
between W/E and W2.
This feature allows the installer
to change the calibration of the
room temperature display. For
example, if the thermostat reads
70˚ and you would like it to read
72˚ then select +2.
Tech Setup Steps
Room
Temperature
Calibration 0˚F
You can adjust the room
temperature display to read
up to 4˚above or below the
factory calibrated reading.
Adjustment Options Default
LCD Will Show
0
This thermostat has a technician setup menu for easy installer
conguration. To set up the thermostat for your particular application:
1. Hold down the + and - buttons together for 3 seconds.
2. Use the + and - buttons to modify a setting. Use the Fan button to
go back a step and use the system button to go forward a step.
3. To exit Tech Settings, press and hold the + and - button together for
3 seconds or wait 60 seconds.
The swing setting often called
“cycle rate”,“dierential”or
“anticipation”is adjustable. A
smaller swing setting will cause
more frequent cycles and a larger
swing setting will cause fewer
cycles.
Cooling
Swing
The cooling swing setting
is adjustable from 0.2˚ to
2˚. For example: A swing
setting of 0.5˚ will turn the
cooling on at approximately
0.5˚ above the setpoint
and turn the cooling o at
approximately 0.5˚ below
the setpoint.
0.5 0.5˚
Swing Setting Tip
The second stage will turn on at 2x the swing setting. The second stage will
turn o when 1x the swing is reached. For example, if the swing setting is .5
degrees for heating and the thermostat is set at 70˚F, the rst stage will turn
on at approximately 69.5˚F. The second stage will turn on at 69˚F. The second
stage will turn o at 69.5˚F and the rst will turn o at 70.5˚F. If the third
stage is used, it will turn on at 68.5˚F and turn o at approximately 69˚F.
COOL SWING
CALIBRATE
PTAC Medium
Fan Speed
Terminal
This setting will select the
terminal for medium fan speed
operations. The selected terminal
cannot be used for reversing valve
operations when heat pump is
enabled.
Use the and buttons
to select O/B terminals.
0
0
The swing setting often called
“cycle rate”,“dierential”, or
“anticipation”is adjustable. A
smaller swing setting will cause
more frequent cycles and a larger
swing setting will cause fewer
cycles.
Heating
Swing
The heating swing setting
is adjustable from 0.2˚ to
2˚. For example: A swing
setting of 0.5˚ will turn the
heating on at approximate-
ly 0.5˚ below the setpoint
and turn the heating o at
0.5˚ above the setpoint.
0.4˚
0.4
HEAT SWING
MED FAN TERM
PTAC Mode
This setting allows the thermostat
to operate a PTAC. This will allow
for multiple fan speeds selectable
in the next two tech settings.
Use the and buttons
to select ON/OFF. OFF
OF
PTAC MODE
This setting allows you to choose
the number of fan speeds the
thermostat will control.
G = Low Speed Fan
B/O = Medieum Speed Fan
Y2 = High Speed Fan
PTAC Fan
Speeds
(Only displayed if
PTAC mode is ON)
2
2
FAN SPEEDS
When turned on the thermostat
will operate a heat pump. EM.
Heat will show as an option in the
system switch tech setting.
Use the and button to
adjust.
Heat Pump
OFF congures the
thermostat for conventional
systems.
ON congures the
thermostat for heat pump
systems.
OFF
OF
HEAT PUMP
Use the and buttons
to select , 2 or 3.
1. Speeds: ON, Auto
2. Speeds: Low, High, Auto
3. Speeds: Low, Med, High,
Auto
Wiring Diagrams
Tech Settings
Tech Settings Adjustment Options Default
LCD Will Show
This setting allows you to select
the number of heat and cool
stages.
Select GAS to have the system
control the fan during a call for
heat, select Electric to have the
thermostat control the fan during
a call for heat.
Note: If heat pump is set to“ON”this
step will not show, and will default
to ELECTRIC.
Electric or Gas
Fan Operation
(Only displayed if
heat pump is set
to OFF)
Use and buttons to
change the setting.
FAN SET
System
Stages 2H
GAS
GAS
System Set
Use the or buttons
until the desired application
is ashing. AUTO = (Auto
Changeover) Heat
Off
Cool
SYSTEM SET
O
Em.Heat
AutoCool
You can congure the system
switch for the particular
application. Heat - O - Cool,
Heat - O, Cool - O, Heat - O -
Cool – Auto.
Note: Emergency Heat is available
in heat pump mode only.
Dual Fuel
Auxiliary For
Heat Pump
(Only displayed if
heat pump is set
to ON)
OFF
This setting allows the system
to run Gas, Oil, Propane or any
other types of auxiliary heat. The
thermostat will default to electric
auxiliary heat in heat pump
applications.
OF
DUAL FUEL
Use the and but-
tons to select ON/OFF.
SET
STAGES
2H2C Use the and buttons
to select 1H/1C, 1H/2C,
2H/1C, 2H/2C, 3H/1C, 3H/2C,
4H/2C.
Note: Heat and cool choices
are limited based on
conventional, heat pump, or
PTAC system conguration.
This feature allows the thermostat
to keep multiple stages of heat or
cool energized until the setpoint
is satised.
Satisfy
Setpoint
Staging
(Only displayed
if there are more
than one stage of
heat or cool)
Use the or buttons
to turn on of o.
SS STAGING
OF OFF
Typical 3H/2C or 2H/1C Heat Pump System
RC
RH
Y
C
W/E
G
W2
Y2
COMPRESSOR
RELAY
FAN RELAY
AUXILIARY
HEAT RELAY
COMPRESSOR
RELAY 2
EMERGENCY
HEAT RELAY
COOL CHANGE
OVER VALVE
HEAT CHANGE
OVER VALVE
C
R
L2
L1(HOT)
O
B
(Only displayed
if PTAC mode is
ON and PTAC fan
speeds is set to 3)

14
13
Tech Settings
Tech Settings Adjustment Options Default
LCD Will Show
This feature allows a delay to
occur if an additional stage is
needed.This allows the previous
stage extra time to satisfy the
setpoint.
Note:Will not show if using
outdoor sensor with balance point
temperature.
Staging
Delay
(Only displayed
if there are more
than one stage of
heat or cool)
Use the or key to
select OFF, 5, 10, 15, 30, 45,
60, or 90 minutes.
STAGING
DELAY
OF
This feature allows the installer
to select the minimum run
time for the compressor. For
example, a setting of 4 will force
the compressor to run for at
least 4 minutes every time the
compressor turns on, regardless
of the room temperature.
Minimum
Compressor
On Time
You can set the minimum
compressor run time to
“OFF”,“3”,“4”, or“5”minutes.
If 3, 4 or 5 is selected, the
compressor will run for at
least the selected time
before turning o. Use the
and buttons to
change the setting.
MIN COMP ON
OF OFF
OFF
The compressor short cycle delay
protects the compressor from
“short cycling”. This feature will
not altlow the compressor to be
turned on for 5 minutes after it
was last turned o.
Compressor
Short Cycle
Delay ON
Selecting “ON”will not allow
the compressor to be turned
on for 5 minutes after the
last time the compressor was
on. Select “OFF”to remove
this delay. Use the and
buttons to change the
setting.
Cooling Fan
Delay
The cooling fan delay setting will
delay the fan from coming on in
cool mode and keep it running
after the compressor shuts o
for a short time to save energy in
some systems.
You can set the cooling fan
delay to OFF, 10, 30, 60 or 90
seconds. If 10, 30, 60, or 90
is selected the fan will not
turn on for that many seconds
when there is a call for cool
and will run for that many
seconds after satisfying a call
for cool.
OFF
COMP DELAY
COOL FAN DL
OF
This feature allows you to set
a maximum heating setpoint
limit.The setpoint temperature
cannot be raised above this
value.
Heat
Setpoint
Limit
This feature allows you to set a
minimum cooling setpoint limit.
The setpoint temperature cannot
be lowered below this value.
Cool
Setpoint
Limit
Use the or key to
select the minimum cooling
setpoint.
Use the or key to
select the maximum heat
setpoint and the minimum
cooling setpoint.
HEAT LIMIT
HE 90˚F
COOL LIMIT
CO 44˚F
Tech Settings
Tech Settings
Tech Settings Adjustment Options Default
LCD Will Show
This feature allows you to
display temperatures in either
Fahrenheit or Celsius.
˚F or ˚C
˚F for Fahrenheit
˚C for Celsius ˚F
F OR C SET
F
o
The display light can be
congured to stay on all the
time or turn on when any key
is pressed. There are LOW and
HIGH selections for continuous
ON selection.
NOTE: The thermostat will need to
be hardwired in order for the LOW
and HIGH display light functions
to work properly. “ALWAYS ON LIT”
will alternate in the text eld with
“HARDWIRE ONLY”when HIGH is se-
lected. These prompts will alternate
every three seconds.
If the thermostat is hardwired
this feature will default to LOW.
Display
Light
Use the and
buttons to select OFF, LOW,
or HIGH.
OFF congures the display
light to come on when the
light key or any button is
pressed.
LOW congures the display
light to stay on at a low
intensity constantly. When a
button is pressed, the display
light will transition to high
intensity.
HIGH congures the display
light to remain on at high
intensity all the time.
ALWAYS ON LIT
dL OFF
HARDWIRE ONLY
dL LOW
If
Hardwired
If Battery
Powered
15 16
Specications
Specications
The display range of temperature ... 41˚F to 95˚F (5˚C to 35˚C)
The control range of temperature.... 44˚F to 90˚F (7˚C to 32˚C)
Load Rating............................................... 1 amp per terminal, 1.5 amp
maximum all terminals combined
Swing (cycle rate or dierential) ...... Heating is adjustable from 0.2˚ to 2.0˚
Cooling is adjustable from 0.2˚ to 2.0˚
Power source ...........................................18 to 30 VAC, NEC Class II, 50/60 Hz
for hardwire
Battery power from 2 AA Alkaline
batteries
Operating ambient ............................... 32˚F to +105˚F (0˚C to +41˚C)
Operating humidity .............................. 90% non-condensing maximum
Dimensions of thermostat ................. 4.7”W x 4.3” H x 0.9” D