Vivotek CC8370-HV User manual

User’s Manual
3MP • WDR Pro • 3DNR • 180˚ Panoramic VIew • IK10 • IP66 • SNV
Fisheye
Network Camera
CC8370-HV
Rev. 1.0

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Table of Contents
Overview ..............................................................................................................................................................3
Revision History ...............................................................................................................................................3
Read Before Use..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document......................................................................................................4
Physical Description .........................................................................................................................................5
Repeater Model (IB8367-R/RT) Cascade Connections ...................................................................................7
Hardware Installation........................................................................................................................................9
Network Deployment ......................................................................................................................................13
Software Installation .......................................................................................................................................16
Ready to Use..................................................................................................................................................17
Auto Focus .....................................................................................................................................................18
Accessing the Network Camera .................................................................................................................... 19
Using Web Browsers......................................................................................................................................19
Using RTSP Players.......................................................................................................................................22
Using 3GPP-compatible Mobile Devices........................................................................................................23
Using VIVOTEK Recording Software .............................................................................................................24
Main Page......................................................................................................................................................... 25
Client Settings .................................................................................................................................................. 30
Conguration.................................................................................................................................................... 35
System > General settings .............................................................................................................................36
System > Homepage layout ..........................................................................................................................38
System > Logs ...............................................................................................................................................41
System > Parameters ....................................................................................................................................43
System > Maintenance...................................................................................................................................44
Media > Image .............................................................................................................................................48
Media > Video ................................................................................................................................................61
Media > Video ................................................................................................................................................62
Media > Audio.................................................................................................................................................68
Network > General settings............................................................................................................................69
Network > Streaming protocols ....................................................................................................................77
Network > SNMP (Simple Network Management Protocol)...........................................................................86
Security > User accounts ...............................................................................................................................87
Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................88
Security > Access List ..................................................................................................................................95
PTZ > PTZ settings ......................................................................................................................................100
Event > Event settings..................................................................................................................................104
Applications > Motion detection....................................................................................................................118
Applications > DI and DO ...........................................................................................................................121
Applications > Tampering detection .............................................................................................................122
Applications > Audio detection ...................................................................................................................123
Applications > VADP (VIVOTEK Application Development Platform) .........................................................125
Recording > Recording settings ..................................................................................................................127
Local storage > SD card management.........................................................................................................132

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Local storage > Content management ..................................................................................................... 133
Appendix .................................................................................................................................................... 136
URL Commands for the Network Camera................................................................................................ 136
Technical Specications ........................................................................................................................... 228
Technology License Notice....................................................................................................................... 229
Electromagnetic Compatibility (EMC)....................................................................................................... 230
Overview
VIVOTEK’s CC8370-HV is a vandal-proof cube network camera offering up to 30 fps at
3-Megapixel resolution. Its compact size makes it an ideal choice for boutique, department
and convenience stores. With the unique hang-proof design and inconspicuous
appearance, the CC8370-HV is also ideal for schools, police stations and prisons.
The CC8370-HV can view at a wide angle of 180 degrees, providing complete video
security with no dead angles. Featuring with WDR Pro, the camera captures both the dark
and bright areas of an image and combines the differences to create a highly realistic
representation of the original scene, and with SNV technology, it makes high-quality full-
color surveillance video possible under low-light conditions. These features enable the
camera to provide video quality nearing the capabilities of the human eye. The unique
mounting design facilitates easy installation on a wall or desktop in order to capture faces
at eye level. A built-in microphone which records sound within a 5 meter radius further
increases the level of surveillance.
The CC8370-HV also supports the industry-standard H.264 compression technology,
drastically reducing le sizes and conserving valuable network bandwidth. Together with
the ST7501 multi-lingual 32-channel recording software, users can simply and quickly set
up an easy-to-use IP surveillance system.
Revision History
■ Rev. 1.0: Initial release.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ CC8370-HV
■ Dessicant bag, screw packs
■ Waterproof Ethernet cable housing
■ Mount bracket for junction box
■ Quick Installation Guide & alignment sticker
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

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Physical Description
Internal View
Lens
Reset Button
SD/SDHC/SDXC
Card Slot
LED

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Hardware Installation
1. Jot down the camera's MAC address for later reference. This is important if you have
multiple cameras at different installation sites.
2. Attach the alignment sticker to a preferred location. Drill a cabling hole and the pilot
holes for the mounting screws. You can then hammer in the plastic anchors.
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan
1
2

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3. Open the top cover by loosening the anti-tamper screws.
M
icro
SD
4
3
4. Install a MicroSD card (if local storage is preferred). Replace the desiccant bag to
ensure the camera is not damaged by moisture.

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o
O
g
B
b
G
br
BR
1
2
3
4
5
6
7
8
o: white/orange stripe
O: orange solid
g: white/green stripe
B: blue solid
b: white/blue stripe
G: green solid
br: white/brown stripe
BR: brown solid
3.5 ~ 6mm
5
5-1
5-2
5. When connecting the LAN cable, use the cable housing to make sure the connections
are waterproof.
5-1. Pass an Ethernet cable (without the RJ45 connector) through the seal dome, rubber
seal, and the cable gland body.
5-2. When done, use a crimping clamp to connect the wires to an RJ45 connector.

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5-3. Route the cable through the cabling hole. Connect the Ethernet connector. Install the
waterproof housing with a seal ring. Tighten up the connector.
6
6. Secure the camera to wall using the included screws.

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7. Install the top cover by fastening the anti-tamper screws.
7

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Optional conguration
You can also mount the camera to a 1-7/8" single gang box. Secure a mounting plate
to the gang box using the included pan head screws, and then install the camera to the
mounting plate as shown below.
You can loosen the retention screws on the sides of lens module to tilt the shooting angle if
the need should arise.
25° 25°

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LED Denitions
Item LED status Description
LED Denitions
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
Connected to network
3Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
Upgrading rmware
4Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Restoring defaults
5RED LED is on, Green LED blinks and RED
LED is constantly on.
Status after a reset (network connected)
Green and RED LEDs are constantly on. Status after a reset (network
disconnected)
8. Install the "Installation Wizard 2" software utility that can be found on VIVOTEK’s
website.
9. The program will search for VIVOTEK Video Receivers, Video Servers or Network
Cameras on the same LAN.
10. Double-click on the camera's MAC address to open a browser management session
with the camera.
11. With a live view is displayed on your laptop, check the live view to ensure the image is
in focus.

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC 16GB / 8GB / 32GB / 64GB and other
preceding standard SD cards.
Reset Button

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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non-
PoE switch.
Non-PoE Switch
PoE Power Injector
(optional)
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
802.3af

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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 16 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 70 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 69 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 70 for details.

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Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 CC8370-HV
Installation
Wizard 2
IW
2
Network Camera
Model No: CC8370-HV
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

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Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
Tips:
1. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
2. If DHCP is enabled in your network, and the camera cannot be accessed, run the IW2 utility
to search the network. If the camera has been congured with xed IP that does not comply
with your local network, you may see its default IP 169.254.x.x. If you still cannot find the
camera, you can restore the camera to its factory defaults.
3. If you change your network parameters, e.g., added a connection to a LAN card, re-start the
IW2 utility.

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
NOTE:

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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 87.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.