Vivotek IP816A-HP User manual

User’s Manual
IP816A-HP Box
Network Camera
2MP • WDR Pro • Remote back Focus • Snapshot Focus
Rev. 1.1

VIVOTEK
2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................4
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 5
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description ............................................................................................................................................... 6
Mounting the Lens to the Camera .......................................................................................................................... 7
Install the Camera Stand...................................................................................................................................... 10
Network Deployment ............................................................................................................................................ 11
Software Installation ............................................................................................................................................. 14
Ready to Use........................................................................................................................................................ 15
Accessing the Network Camera ...........................................................................................................................18
Using Web Browsers............................................................................................................................................ 18
Using RTSP Players............................................................................................................................................. 21
Using 3GPP-compatible Mobile Devices.............................................................................................................. 22
Using VIVOTEK Recording Software ................................................................................................................... 23
Main Page................................................................................................................................................................24
Client Settings .........................................................................................................................................................30
Conguration...........................................................................................................................................................36
System > General settings ................................................................................................................................... 37
System > Homepage layout ................................................................................................................................ 39
System > Logs ..................................................................................................................................................... 42
System > Parameters .......................................................................................................................................... 44
System > Maintenance......................................................................................................................................... 45
Media > Image ................................................................................................................................................... 49
Media > Video ...................................................................................................................................................... 61
Media > Audio....................................................................................................................................................... 66
Network > General settings.................................................................................................................................. 67
Network > Streaming protocols .......................................................................................................................... 75
Network > SNMP (Simple Network Management Protocol)................................................................................. 84
Security > User accounts ..................................................................................................................................... 85
Security > HTTPS (Hypertext Transfer Protocol over SSL) ....................................................................... 86
Security > Access List ........................................................................................................................................ 93
PTZ > PTZ settings .............................................................................................................................................. 98
PTZ..................................................................................................................................................................... 101
Mechanical PTZ Operation................................................................................................................................. 101
Event > Event settings........................................................................................................................................ 106
Applications > Motion detection.......................................................................................................................... 120
Applications > DI and DO................................................................................................................................... 123
Applications > Tampering detection ................................................................................................................... 123
Applications > Audio detection ......................................................................................................................... 124
Package management (VADP, VIVOTEK Application Development Platform) ................................................. 126
Snapshot Focus ................................................................................................................................................. 128
Recording > Recording settings ........................................................................................................................ 130

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Local storage > SD card management..................................................................................................... 135
Local storage > Content management ..................................................................................................... 136
Appendix .................................................................................................................................................... 139
URL Commands for the Network Camera................................................................................................ 139
Technical Specications ........................................................................................................................... 232
Technology License Notice....................................................................................................................... 234
Electromagnetic Compatibility (EMC)....................................................................................................... 235

VIVOTEK
4 - User's Manual
Overview
The VIVOTEK IP816A-HP is a professional box network camera offering up to 60 fps @
2-Megapixel resolution with superb image quality, even in the darkest hours of the night.
Featuring the improved Wide Dynamic Range Technology, WDR Pro, the IP816A-HP provides
superior visibility in high-contrast lighting environments with 2-shutter capture method.
When combined with 3D Noise Reduction Technology, users can enjoy an increased level of
image detail in extremely dark environments without consuming or wasting unreasonbly high
bandwidth.
To provide top-notch image quality, IP816A-HP also comes with a P-iris lens, which controls the
iris with extreme precision with its built-in stepper motor. Controlled by advanced software, the
lens maintains the iris opening at an optimal level at all times, resulting in superior sharpness
and depth of eld. VIVOTEK knows that accurately focusing a megapixel network camera can
be difcult due to the level of image detail. In order to help installers properly adjust the focus
of this high resolution camera, the IP816A-HP is also equipped with VIVOTEK’ s RBF (Remote
Back Focus) System, allowing installers to adjust focus even more accurately.
Revision History
■ Rev. 1.0: Initial release
■ Rev. 1.1: Corrected DO pin description

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User's Manual - 5
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ IP816A-HP
■ C-mount lens
■ C-mount adaptor ring
■ Camera Stand
■ L-type Hex key wrench
■ Software CD
■ Quick Installation Guide
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

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Physical Description
Front Panel
Rear Panel
Light Sensor
Lens
Ethernet 10/100 RJ45
Socket
Recessed Reset Button
General I/O Terminal Block
Audio Out
Microphone In
Status LED
SD/SDHC/SDXC Card Slot
BNC Video Out
NTSC/PAL Switch
Focus Assist Button

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User's Manual - 7
Mounting the Lens to the Camera
1. Jot down the camera's MAC address for later reference.
2. Install a C-mount adaptor ring.
3. Mount the lens by turning it clockwise onto the camera mount until it stops.
4. Connect the P-iris control cable to the socket.
Lens
Focus ControllerZoom Controller

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DI/DO Diagram
DO+
DO-
DI1+
DI2+
DI3+
DI- (common GND)
RS485-
RS485+
AC/DC pw
AC/DC pw
General I/O Terminal Block
This Network Camera provides a general I/O terminal block which is used to connect external
input / output devices. The pin definitions are described below. The “AC/DC pw” pins can be
used to connect both 24V AC and 12V DC power source.
1. The DO+ pin provides a 5V output, and the max. load is 50mA.
2. The max. voltage for DO- pins is 80VDC (External power).
In order to control AC devices, the following diagram can be taken into consideration. This
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using the DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection against
voltage or current spikes, a transient voltage suppression diode must be connected in parallel
with the inductive load.
DI-
DO+
DI+
DO- External
power source
VDC
Switch
BJT transistor
Relay
AC
Source
NO NC
External
device

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button until the status LED rapidly blinks. Note that
all settings will be restored to factory default. Upon successful restore, the status LED will blink
green and red during normal operation.
Recessed
Reset Button
DI-
DO+
DI+
DO-
VDC
Switch
BJT transistor
Relay
AC
Source
NO NC
External
device

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Install the Camera Stand
1. Install the camera stand by drilling holes on the ceiling.
2. Secure the stand to ceiling using the screws and anchors.
3. Secure the camera to stand and tighten the fastening ring.
Micro SD/SDHC/SDXC Card Capacity
This network camera is compliant with Micro SD/SDHC/SDXC 16GB / 8GB / 32GB /
64GB and other preceding standard SD cards.

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Network Deployment
General Connection (with PoE)
4. If you have external devices such as sensors and alarms, connect them to the general I/O
terminal block. Install the camera base to the mounting hole at the bottom of the camera.
5. Connect the camera to a switch using an Ethernet cable.
1. DO+
2. DO-
3. DI1+
4. DI2+
5. DI3+
6. DI- (common GND)
7. RS485-
8: RS485+
9. AC/DC pw
10. AC/DC pw
NOTE:
• The camera is only to be connected to PoE networks without routing to outside plants.
• For PoE connections, use only UL listed I.T.E. with PoE output.
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
TM
6. Use the included hex wrench to access the SD card socket. Install an SD card.
PoE Switch

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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 14 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for audio: default is 5558
■ RTCP port for audio: default is 5559
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 67 for details.
For example, your router and IP settings may look like this:
Device IP Address: internal
port
IP Address: External Port (Mapped port on the
router)
Public IP of router 122.146.57.120
LAN IP of router 192.168.2.1
Camera 1 192.168.2.10:80 122.146.57.120:8000
Camera 2 192.168.2.11:80 122.146.57.120:8001
... ... ...

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Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 67 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please
refer to PPPoE on page 68 for details.
Congure the router, virtual server, or rewall, so that the router can forward any data
coming into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

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Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address to
open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 IP816A-HP
Installation
Wizard 2
IW
2
Network Camera
Model No: IP816A-HP
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

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Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
3. Unscrew the zoom controller to adjust the zoom factor. Upon completion, tighten the zoom
controller.
4. Unscrew the focus controller to adjust the focus range. Upon completion, tighten the focus
controller.
2015/01/11 10:19:19
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Focus window x
5. You may also use the Focus assist button or the auto focus function for the best imaging
result. See Conguration > Image > Focus.

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If using a CS-mount lens, please notice the specications as below.
The screw mount (distance A-C) must be shorter than 5.2mm; in case that the bottom of
screw mount may hit the IR Cut Filter.
NOTE:
A C

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. The live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Netscape users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
NOTE:

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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 85.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.

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1. Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
2. If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
SysWOW64. A 32-bit version of IE browser will be installed.
3. On Windows 7, the 32-bit explorer browser can be accessed from here:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
1. For a megapixel camera, it is recommended to use monitors of the 24" size or larger,
and are capable of 1600x1200 or better resolutions.
2. Below are the defaults for Audio settings:
For cameras with built-in microphone: Not Muted.
For cameras without built-in microphone: Muted.
To receive audio input from external microphone, you may need to enable the audio
input from Media > Audio. Refer to page 66 for more information.
NOTE:
1. The onscreen Java control can malfunction under the following situations:
A PC connects to different cameras that are using the same IP address (or the same
camera running different rmware versions). Removing your browser cookies will
solve this problem.
2. In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.
Tips:
IMPORTANT: