Vivotek IB9368 Series User manual

User’s Manual
2MP/5MP • Outdoor • IP66 • IK10 • Day & Night • Remote Focus
WDR Pro • Smart Stream III • SNV • 30M Smart IR
Bullet Network Camera
IB9368-HT
IB9388-HT
Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 4
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 5
Symbols and Statements in this Document............................................................................................................ 5
Physical Description .............................................................................................................................................. 6
Hardware Installation ............................................................................................................................................. 8
Software Installation ............................................................................................................................................. 14
Network Deployment ............................................................................................................................................ 21
Ready to Use........................................................................................................................................................ 22
Accessing the Network Camera ...........................................................................................................................25
Using Web Browsers............................................................................................................................................ 25
Using RTSP Players............................................................................................................................................. 28
Using 3GPP-compatible Mobile Devices.............................................................................................................. 29
Using VIVOTEK Recording Software ................................................................................................................... 30
Main Page................................................................................................................................................................31
Client Settings .........................................................................................................................................................36
Conguration...........................................................................................................................................................41
System > General settings ................................................................................................................................... 42
System > Homepage layout ................................................................................................................................ 44
System > Logs ..................................................................................................................................................... 47
System > Parameters .......................................................................................................................................... 49
System > Maintenance......................................................................................................................................... 50
Media > Image ................................................................................................................................................... 54
Media > Video ...................................................................................................................................................... 68
Media > Video ...................................................................................................................................................... 69
Media > Video ...................................................................................................................................................... 70
Network > General settings.................................................................................................................................. 79
Network > Streaming protocols .......................................................................................................................... 86
Network > SNMP (Simple Network Management Protocol) ................................................................... 95
Network > FTP ..................................................................................................................................................... 96
Security > User accounts ..................................................................................................................................... 97
Security > HTTPS (Hypertext Transfer Protocol over SSL) ............................................................... 99
Security > Access List ...................................................................................................................................... 106
PTZ > PTZ settings ............................................................................................................................................ 112
Event > Event settings........................................................................................................................................ 116
Applications > Motion detection.......................................................................................................................... 130
Applications > Tampering detection ................................................................................................................... 133
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 134
Recording > Recording settings ........................................................................................................................ 137
Local storage > SD card management............................................................................................................... 142
Local storage > Content management ............................................................................................................... 143
Appendix ...............................................................................................................................................................146
URL Commands for the Network Camera.......................................................................................................... 146

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User's Manual - 3
Technology License Notice....................................................................................................................... 366
Electromagnetic Compatibility (EMC)....................................................................................................... 367
Overview
The IB9368 and IB9388 series is an outdoor bullet network camera capable of 2560 x
1920 resolution at 20 fps with the WDR function enabled. The 2MP IB9368 is capable of
the 1920 x 1080 resolution at 30 fps. At the 5MP resolution and with the WDR function
enabled, the frame rate of IB9388 is slightly reduced to 20fps. The rmware comes with
another 4MP resolution mode with a 30fps frame rate. With the most updated VIVOTEK
WDR Pro technology, the camera series is capable of capturing the highest quality images
in both low light and high contrast environments.
With a remote focus lens, the camera can be used to cover areas of your interest at a
exible distance range. This also brings the ease of installation.
The cameras support WDR function at the effectiveness of up to 120dB. These models
support local video stroage on the MicroSD cards if network service should be interrupted.
The cameras also come with congurable motion detection and tampering detection with
up to 5 privacy mask areas.

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4 - User's Manual
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Revision History
■ Rev. 1.0: Initial release.

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
WARNING:
1. IR lights emit from this product.
2. Use appropriate shielding or eye protection.
Package Contents
■ IB9368-HT or IB9388-HT
■ Screw pack and side lid.
■ Sunshield and screw.
■ Quick Installation Guide.
■ Waterproof cable gland.
IMPORTANT:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
1. La caméra ne doit être raccordée qu’à des réseaux PoE, sans routage vers des
installations extérieures.
2. Pour les raccordements PoE, utilisez uniquement un équipement de TI homologué UL,
avec une sortie PoE.
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply should also meet any safety and compliance requirements for the country of use.
n’utilisez la caméra qu’avec un bloc d’alimentation CC homologué UL, ainsi qu’avec
une alimentation limitée (LPS) certiée. Le bloc d’alimentation doit porter les indications
d'homologation UL et LPS. Il doit également répondre aux exigences en matière de
sécurité et de conformité relatives au pays d’utilisation.

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Sunshield
Lens IR LEDs
Outer View
Inner View
Physical Description
MicroSD card slot
Reset button

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:

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Hardware Installation
IMPORTANT:
If you plan to use the Human Detection feature, make sure you measure the height of your
camera. The height information is important for the accuracy of the video analytics results.
Some of the other perspective information are automatically collected by the onboard
S-sensor. The height information enables the horizontal and vertical keystone corrections
of the eld of view.
Installation
height

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User's Manual - 9
0002D10766AD
XXXXXX
1.Jot down the camera's MAC address for later reference.
2.Open the hatch at the bottom of the camera, and install a MicroSD card if onboard
storage is preferred.
T10
64 GB
10
I
1
Reset
button

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3.Use the alignment sticker to drill mounting holes on the wall or ceiling. Drill a cabling
routing hole if preferred.
4. Route an Ethernet cable through the cabling hole.
Ø ≥25mm

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5. Pass an Ethernet cable through the waterproof cable gland components, and through
the rubber seal as shown below. Connect the Ethernet cable to the camera's RJ45
connector.
5.5 ~ 6.4mm
6. Install the seal ring and tighten the waterproof components.

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8. Install the sunshield using a at-blade screwdriver.
7.Connect a ground wire to the grounding position at the back of the camera using the
included screw.
20AWG

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User's Manual - 13
< 10 kgf-cm
9. Install the camera to wall using the included screws. Note that if a routing hole through
the wall is not possible, you can also route the cable through the side opening.
PoE
Note that it is always a good practice to form a drip loop of cables. Moisture
condensation or dripping water can eventually cause problems without the drip
loop.

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10. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program
will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the
same LAN.
Double-click on the camera’s MAC address to open a web console with the camera.
Software Installation
11. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
Shepherd
Browser
LAN
IEEE 802.3af

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11-1. Run the Shepherd utility.
11-2. The program will conduct an analysis of your network environment.
0002D1730202
IB8360-W 192.168.4.151 00-02-D1-73-02-02
IB9368-HT
Network Camera
Model No: IB9368-HT
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
11-3. The program will search for all VIVOTEK network devices on the same LAN.
11-4. After a brief search, the installer window will prompt. Click on the MAC and model
name that matches the one printed on the product label. You can then double-click on
the address to open a management session with the Network Camera.

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Forceful Password Conguration
12. The first time you log in to the camera, the firmware will prompt for a password
conguration for security concerns.
12-1. Since your camera is used for the rst time, there is no password. Enter “root” as the
user name, and nothting for the password.
12-2. Enter the combination of alphabetic and numeric characters to fulll the password
strength. requirement. The default name for the camera administrator is “root”, and can
not be changed.

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Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~.
You can use them in the password combination.
12-3. Another prompt will request for the password you just congured. Enter the password
and then you can start congure your camera and see the live view.

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14. Loosen the retention screws on the mount bracket.
13. Remove the protective sheet in front of the lens.
T10

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15. With a live view on your computer, rotate, pan, or tilt the camera until you acquire an
optimal field of view.
NOTE:
16. From a web console, open the firmware configuration page. Enter the Configuration >
Media > Image > Focus page. You will see a live stream on screen. If preferred, you
can zoom in on the scene. Use the “Perform Auto Focus” function to automatically tune
to a best image focus. Check the live view to ensure the image is in focus.
1
2
Conguration > Media > Image > Focus
The "T" models comes with a motorized
focus lens.

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
MicroSD/SDHC/SDXC Card Capacity
This network camera is compliant with MicroSD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB
/ 128GB and other preceding standard SD cards.