Vivotek MD8562 User manual

Rev. 1.0

VIVOTEK
2 - User's Manual
Table of Contents
Overview.......................................................................................................................................................3
Read Before Use.....................................................................................................................................3
Package Contents ...................................................................................................................................3
Physical Description ................................................................................................................................4
Installation ....................................................................................................................................................5
Hardware Installation...............................................................................................................................5
Network Deployment ...............................................................................................................................7
Software Installation ..............................................................................................................................10
Ready to Use......................................................................................................................................... 11
Adjusting the Lens................................................................................................................................. 11
Completion ............................................................................................................................................12
Accessing the Network Camera .................................................................................................................13
Using Web Browsers.............................................................................................................................13
Using RTSP Players..............................................................................................................................15
Using 3GPP-compatible Mobile Devices...............................................................................................16
Using VIVOTEK Recording Software ....................................................................................................17
Main Page ..................................................................................................................................................18
Client Settings ............................................................................................................................................22
Conguration ..............................................................................................................................................24
System ..................................................................................................................................................25
Security .................................................................................................................................................27
HTTPS...................................................................................................................................................28
SNMP ....................................................................................................................................................33
Network .................................................................................................................................................34
DDNS ....................................................................................................................................................48
Access List ............................................................................................................................................50
Audio and Video ....................................................................................................................................53
Motion Detection ...................................................................................................................................64
Camera Tampering Detection ...............................................................................................................66
Camera Control .....................................................................................................................................67
Homepage Layout .................................................................................................................................71
Application.............................................................................................................................................74
Recording ..............................................................................................................................................87
Local Storage ........................................................................................................................................91
System Log ...........................................................................................................................................95
View Parameters ...................................................................................................................................96
Maintenance..........................................................................................................................................97
Appendix ..................................................................................................................................................101
URL Commands for the Network Camera...........................................................................................101
Technical Specications ......................................................................................................................155
Technology License Notice..................................................................................................................156
Electromagnetic Compatibility (EMC)..................................................................................................157

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User's Manual - 3
Revision History
■ Rev. 1.0: Initial release
Overview
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not
only a high-performance web-ready camera but can also be part of a exible surveillance system. It is
the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for
its intended use.
It is important to rst verify that all contents received are complete according to the Package Contents
listed below. Take note of the warnings in the Quick Installation Guide before the Network Camera is
installed; then carefully read and follow the instructions in the Installation chapter to avoid damage due to
faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic
networking knowledge. It is designed for various applications including video sharing, general security/
surveillance, etc. The Configuration chapter suggests ways to best utilize the Network Camera and
ensure proper operations. For creative and professional developers, the URL Commands of the Network
Camera section serves as a helpful reference to customizing existing homepages or integrating with the
current web server.
Package Contents
■ MD8562 / MD8562D
■ Software CD
■ Alignment Sticker
■ Quick Installation Guide / Warranty Card
■ Ground Wire / Screws
■ Screwdriver
■ Moisture Absorber and RJ45 Female/Female Coupler

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4 - User's Manual
Physical Description
Inner View
Outer View
General I/O Terminal Block
This Network Camera provides a general I/O terminal block which is used to connect external
input / output devices. The pin denitions are described below.
SD/SDHC Card Capacity
This network camera is compliant with MicroSD/SDHC 32GB and other preceding standard SD
cards.
Pin Name
+ Digital input +
- Digital input -
Screw Holes
Lens
MicroSD/SDHC Card Slot
Reset Button
Status LED
Waterproof Level: IP67
Power Cord Socket (black)
Ethernet 10/100 RJ45 Plug
Microphone In (pink)
General I/O Terminal Block
MD8562 (PoE) MD8562D (PC power)

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User's Manual - 5
Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press and release the recessed reset button with a straightened paper clip. Wait for the
Network Camera to reboot.
Restore: Press and hold the recessed reset button until the status LED rapidly blinks. Note that
all settings will be restored to factory default. Upon successful restore, the status LED will blink
green and red during normal operation.
Installation
Hardware Installation
First, use the supplied screwdriver to detach the dome cover from the camera base. Insert your MicroSD/
SDHC Card if necessary.
Then, follow the steps below to install the camera to either the ceiling or the wall:
1. Attach the supplied alignment sticker to the ceiling/wall.
2. Using the 3 screw circles on the sticker, drill 3 pilot holes into the ceiling/wall. Then hammer
the plastic anchors into the holes if necessary.
3. This Network Camera can be mounted with the cable routed through the ceiling/wall or from
the side. If you want to feed the cable through the ceiling/wall, drill a cable hole A as shown
in the picture. If the cable goes through the side of the dome cover, please remove the plastic
cover (B).
Record the MAC address
before installing the camera.
Reset Button
Status LED
Dome Cover
Tamper-proof Screw
Camera Base
Plastic Cover

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4. Through the 3 holes on the camera base, insert the screws to corresponding holes and se-
cure the camera base with a screwdriver.
Ceiling Mount
Wall Mount
1
2
3
4
A
B
A
1
2
B
A
3
4
IMPORTANT!
Please secure the screws
tightly to avoid moisture.

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User's Manual - 7
Installing the Ground Wire
As shown in the gure below, secure one side of the supplied ground wire to the screw hole,
route the wire, and attach the other end to a junction box or a grounded conduit.
Network Deployment
Setting up the Network Camera over the Internet
General Connection (without PoE) (MD8562D)
1. If you have external devices such as sensors and alarms, connect them to the general I/O
terminal block.
2. Connect the camera to a switch via Ethernet cable.
3. Connect the power cable from the Network Camera to a power outlet.
+ : Digital input
- : Digital input
POWER C
OLLIS
ION
LINK
RE
CEIVE
PARTITION
12345
2
3
Ethernet Switch
1
NOTE:
The power adapter should comply with
L.P.S. regulations featuring O/P: 12V
DC, 1.5A min.

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There are several ways to set up the Network Camera over the Internet. The rst way is to set
up the Network Camera behind a router. The second way is to utilize a static IP. The third way is
to use PPPoE.
Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 10 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
L
A
N (
Local Area Network)
R
o
u
t
e
r
I
P
a
d
d
r
e
s
s
:
W
A
N (Wide Area Network )
R
o
u
t
e
r
I
P
a
d
d
r
e
s
s
:
f
r
o
m
I
S
P
P
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port
■ RTSP port
■ RTP port for audio
■ RTCP port for audio
■ RTP port for video
■ RTCP port for video
If you have changed the port numbers on the Network page, please open the ports accordingly
on your router. For information on how to forward ports on the router, please refer to your
router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 34 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN on page 34 for details.

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User's Manual - 9
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 35 for details.
Set up the Network Camera through Power over Ethernet (PoE) (MD8562)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a single
Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-enabled
switch via Ethernet cable.
When using a non-PoE switch
If your switch/router does not support PoE, use a PoE power injector (optional) to connect
between the Network Camera and a non-PoE switch.
POWER C
OLLIS
ION
LINK
RE
CEIVE
PARTITION
12345
PoE Switch
power + data transmission
POWER C
OLLIS
ION
LINK
RECEIVE
PARTITION
12345
Non-PoE Switch
PoE Power Injector
(optional)
NOTE:
1. The camera is only to be connected to PoE
networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with
PoE output.

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Software Installation
Installation Wizard 2 (IW2), free-bundled software included on the product CD, helps you set up
your Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the main installer window will pop up. Double-click on the MAC address
that matches the one printed on the camera label or the serial number on the package box
label to open a browser management session with the Network Camera.
0002D108323
00-02-D1-73-02-02 192.168.5.151 MD8562

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User's Manual - 11
Ready to Use
1. A browser session with the Network Camera should prompt as shown below.
2. You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
Adjusting the Lens
To adjust the viewing angle
90°
1
2
Loosen the screws (not removing them)
on the sides of lens module.
Adjust the lens to a desired viewing angle
as shown on the right.
When done, fasten the screws so
that lens orientation can be xed and
withstand shock and vibration.

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Fine-tune the Camera Focus
The focus of this network camera is set from 1.0m to innity by factory default. If you want to
focus on objects closer than 1.0m or the lens has lost focus, please ne tune it in the following
way.
1. Loosen the lens lock screw under the lens module.
2. Manually rotate the lens to ne-tune the focus until the live image is clear.
3. Tighten the lens lock screw.
Completion
Tear down the aluminum foil vacuum bag and take out the moisture absorber. Attach the
supplied moisture absorber to the inner side of the dome cover. (Please replace the absorber
whenever you open the dome cover.)
Attach the dome cover to camera. Secure the dome screws with the supplied screwdriver.
Finally, make sure all parts of the camera are securely installed.
Tighten the lens lock screw.
IMPORTANT!
Please secure the screws
tightly to avoid moisture.

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User's Manual - 13
Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access to the Network Cameras on the LAN.
If your network environment is not a LAN, follow these steps to access the Network Camera:
1. Launch your web browser (ex. Microsoft® Internet Explorer, Mozilla Firefox, or Netscape).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. The live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will pop up as
shown below. Follow the instructions to install the required plug-in on your computer.
IMPORTANT!
• Currently the Network Camera utilizes 32-bit ActiveX plugin.You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
• If you encounter this problem, try execute the Iexplore.exe program from
C:\Windows\SysWOW64. A 32-bit version of IE browser will be installed.
• On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program
Files (x86)\Internet Explorer\iexplore.exe

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For Mozilla Firefox or Netscape users, your browser will use Apple Inc.’s Quick Time to
stream the live video. If you don’t have Quick Time on your computer, please download it
rst, then launch the web browser.
NOTE:

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User's Manual - 15
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 27.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the Active X®control. Follow the instructions to
complete installation.

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Using RTSP Players
To view the MPEG-4 streaming media using RTSP players, you can use one of the following
players that support RTSP streaming.
Quick Time Player
Real Player
VLC media player
mpegable Player
pvPlayer
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 46.
For example:
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 46 for details.
mpegable Player
pvPlayer
rtsp://192.168.5.151:554/live.sdp
Video 16:38:01 2011/05/17
1. Launch the RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
stream1, 2, 3, or 4>

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User's Manual - 17
Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page 8.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 46.
2. As the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video and audio streaming parameters as listed below.
For more information, please refer to Viewing Window on page 58.
Video Mode MPEG-4
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
Video quality (Constant bit rate) 40kbps
Audio type (GSM-AMR) 12.2kbps
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 46.
4. Launch the player on the 3GPP-compatible mobile devices (ex. Real Player).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream 3>.
For example:
rtsp://192.168.5.151:554/live3.sdp

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Using VIVOTEK Recording Software
The product software CD also contains an ST-5701 recording software, allowing simultaneous
monitoring and video recording for multiple Network Cameras. Please install the recording
software; then launch the program to add the Network Camera to the Channel list. For detailed
information about how to use the recording software, please refer to the user’s manual of the
software or download it from http://www.vivotek.com.

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User's Manual - 19
Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. For more information, please refer to System on
page 25.
Camera Control Area
Video Stream: MD8562/8562D supports multiple streams (stream 1 ~ 4) simultaneously. You can select
any one for live viewing. For more information about multiple streams, please refer to page 58 for
detailed information.
Manual Trigger: Click to enable/disable a manual trigger. Please configure an event setting such as
sending recorded videos via email or a networked storage on the Event or Application page before
enabling this function. A total of 3 event settings can be congured. For more information about event
setting, please refer to page 74.
If you want to hide this item on the homepage, please go to the Homepage Layout page to uncheck “show
manual trigger button.“ Please refer to page 71 for detailed illustration.
PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control. Please refer to Camera
Control on page 67 for detailed information.
VIVOTEK INC. Logo
Camera Control Area
Configuration Area
Host Name
Live View
Window
Resize Buttons
Hide Button
Global View

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Conguration Area
Client Settings: Click this button to access the client setting page. For more information, please refer to
Client Settings on page 22.
Conguration: Click this button to access the conguration page of the Network Camera. It is suggested
that a password be applied to the Network Camera so that only the administrator can configure the
Network Camera. For more information, please refer to Conguration on page 24.
Language: Click this button to choose a language for the user interface. Language options are available
in: English, Deutsch, Español, Français, Italiano, 日本語 , Português, 簡体中文 , and 繁體中文 .
Hide Button
You can click the hide button to hide the control panel or display the control panel.
Resize Buttons
:
Click the Auto button, the video cell will resize automatically to t proportionally with the current browser
window.
Click 100% is to display the original homepage size.
Click 50% is to resize the homepage to 50% of its original size.
Click 25% is to resize the homepage to 25% of its original size.
Live Video Window
■ The following window is displayed when the video mode is set to MPEG-4:
Video Title: The video title can be congured. For more information, please refer to Video Settings on
page 53.
Video and Audio Control Buttons
MPEG-4 Protocol and Media Options
Time
Title and Time Video 11:46:50 2011/05/17
Global View: Click on this item to display the Global
View window. The Global View window contains
a full view image (the largest frame size of the
captured video) and a oating frame (the view region
of the current video feed). The oating frame allows
users to control the e-PTZ function (Electronic
Pan/Tilt/Zoom). For more information about e-PTZ
operation, please refer to E-PTZ Operation on page
67. For more information about how to set up the
viewing region of the current video stream, please
refer to Viewing Windows on page 58.
The region being
displayed on the live
view window
The largest frame size