Vivotek MA9322-EHTV User manual

User’s Manual
MA9322-EHTV Panoramic Multi-sensor
Network Camera
20MP • 360° Surround View • IP66 • IK10 • Remote Focus • SNV
Smart Stream III • PoE • -40°C ~ 60°C Wide Operating Temperature
Rev. 1.0

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Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 3
Read Before Use.................................................................................................................................................... 4
Package Contents .............................................................................................................................................. 4
Symbols and Statements in this Document............................................................................................................ 5
Physical Description ............................................................................................................................................... 5
Mounting Options ................................................................................................................................................... 9
Ceiling Mount ....................................................................................................................................................... 11
Software Installation ............................................................................................................................................. 20
Network Deployment ............................................................................................................................................ 30
Ready to Use........................................................................................................................................................ 33
Accessing the Network Camera ...........................................................................................................................34
Using Web Browsers............................................................................................................................................ 34
Using RTSP Players............................................................................................................................................. 37
Using 3GPP-compatible Mobile Devices.............................................................................................................. 38
Using VIVOTEK Recording Software ................................................................................................................... 39
Main Page................................................................................................................................................................40
Client Settings .........................................................................................................................................................46
Conguration...........................................................................................................................................................51
System > General settings ................................................................................................................................... 52
System > Homepage layout ................................................................................................................................ 54
System > Logs ..................................................................................................................................................... 57
System > Parameters .......................................................................................................................................... 59
System > Maintenance......................................................................................................................................... 60
Media > Image ................................................................................................................................................... 64
Media > Video ...................................................................................................................................................... 76
Media > Video ...................................................................................................................................................... 77
Media > Audio....................................................................................................................................................... 86
Network > General settings.................................................................................................................................. 87
Network > Streaming protocols .......................................................................................................................... 94
Network > SNMP (Simple Network Management Protocol)............................................................................... 104
FTP ������������������������������������������������������������������������������������������������������������������������������������������������� 105
Security > User accounts ................................................................................................................................... 106
Security > HTTPS (Hypertext Transfer Protocol over SSL) ..................................................................... 108
Security > Access List ....................................................................................................................................... 115
PTZ > PTZ settings ............................................................................................................................................ 121
Event > Event settings........................................................................................................................................ 125
Applications > Motion detection.......................................................................................................................... 139
Applications > DI and DO ................................................................................................................................. 142
Applications > Tampering detection ................................................................................................................... 143
Applications > Audio detection ......................................................................................................................... 144
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 146
Recording > Recording settings ........................................................................................................................ 149
Storage > Storage management ........................................................................................................................ 154

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Storage > Content management .............................................................................................................. 157
Appendix .................................................................................................................................................... 160
URL Commands for the Network Camera................................................................................................ 160
Technology License Notice....................................................................................................................... 380
Electromagnetic Compatibility (EMC)....................................................................................................... 381
Overview
The new MA9322-EHTV is the most versatile product offering to date from VIVOTEK. The
MA9322-EHTV expands on the already versatile MA9321-EHTV by adding IR illumination
up to 30 meters, providing high resolution images through four independent sensors, and
remote focus lenses. By having each sensor independent of each other, the MA9322-
EHTV can view four different regions simultaneouslyand therefore reduce the total number
of cameras needed for surveillance, helping to lower total installation time and costs.
Featuring four independent 5MP CMOS Sensors with IR illuminators, the MA9322-EHTV
network camera can provide the most flexibility in surveillance monitoring. Each sensor
utilizes a 3.7 to 7.7 mm remote focus lens and 3-axis design along a circular track to
enable full 360° coverage. This enables the MA9322-EHTV to capture every angle for
comprehensive video coverage from a single IP address, making this camera ideally suited
for surveillance in areas such as hallway intersections, building corners, parking garages/
lots, and shopping malls. Now with added IR illuminators, areas of low light visibility are no
longer an issue either.
The MA9322-EHTV is equipped with a removable IR-cut lter and WDR Pro technology,
enabling the camera to maintain optimal image quality and unparalleled visibility in high
contrast lighting environments. Furthermore, the MA9322-EHTV employs VIVOTEK’s
Smart Stream III technology and H.265 compression codec, reducing bandwidth more than
90%* while still maintaining excellent image quality compared to traditional H.264 without
smart streaming.
In addition to its versatile coverage, the MA9322-EHTV is armed with a robust IP66 and
IK10-rated housing to enable the multidirectional camera to withstand rain and dust as well
as to protect against vandalism or tampering.
Revision History
■ Rev. 1.0: Initial release.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
■ MA9322-EHTV
■ Screws / desiccant bag
■ IR light cover
■ Alignment sticker
■ Quick Installation Guide
■ T10 torx wrench
■ Waterproof cable gland
Package Contents

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Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Outer View
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
Release button
Dome cover
IR LEDS

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Inner View
RJ45
Ethernet port
Lens (sensor) module,
3-axis adjustable
Slide track
Microphone
contacts
J14 header
Reset button
Status LEDs
Through holes for ceiling-mount or AM-21C
Top mounting
plate
Threaded holes for AM-529
Safety tether wire
J8 header
Cable gland for Ethernet
Cable gland for I/O combo
cable
Top View

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MicroSD card slot
Cable gland for Ethernet
Cable gland for I/O combo
cable For the installation using optional accessories, refer to
the Optional Accessories Installation Guide
IR LED
contacts

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1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3at
24V 3.5A PoE
injector
Power Consumption
Due to its onboard heater for operation in the low temperature environments, care
should be taken when selecting the power source for the camera. Listed below are the
requirements for powering the camera:
Use conditions Power consumption & Input
-40ºC ~ 50ºC (IR ON), 60ºC (IR OFF) PoE+: 25W (PoE Plus mid-span or switch)
-40ºC ~ 50ºC (IR ON), 60ºC (IR OFF) AC 24V input: 28W
In warmer areas that do not need a heater, a PoE+ switch can drive the camera. In areas
where temperature can drop below -20ºC, an AC 24V power adaptor is required.
• Many copper coated aluminum (CCA) and other non-standard conductors cabling
products are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA
products especially when cascading PoE cameras. It is a must to use Ethernet cables
compliant with the 3P/ETL standard.
• The camera is able to operate in low temperature environments. However, when
starting these cameras in a very low temperature condition, e.g., -40ºC, the embedded
heater may take half an hour to warm up the camera. When the temperature within the
canister reaches -10ºC, the camera automatically starts.
IMPORTANT:
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
MicroSD/SDHC/SDXC Card Capacity
This network camera is compliant with MicroSD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB
/ 128GB / 256GB and other preceding standard SD cards.

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Mounting Options
1
1 3
2
4
With its remote focus lenses, the lens modules can be aiming at different areas
at different distances.
Below are some sample scenarios with lenses' shooting directions adapted to
them. The Zoom function is found in Conguration > Media > Image > Focus
window.
1
2
3
4
2

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3
3
2
1
4
#1
When installed at a corner, one of its lens can be turned facing downward to
cover the area directly underneath the camera.

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Ceiling Mount
For other mounting options, please refer to the Installation Guide for Optional Accessories.
The camera can be directly installed to a wall or ceiling. Refer to the following discussion
for more on pendant mount, pole mount, and corner mount options.
See the installation details below for how to install the camera to a ceiling.
2. Open the dome cover by loosening 8 T10 anti-tamper screws. Turn slightly counter-
clockwise to remove the dome cover.
Network Camera
Model No: XXXXXX
MAC: 0002D1083236
Pat. 6,930,709
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Made in Taiwan
1. Jot down the camera's MAC address for later reference.
T10
x8
2
3
1

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3. Remove the camera from the top mounting plate by pressing the release button. Turn
the camera counter-clockwise, and then lift it off the mounting plate.
2
3
1
4. Remove the waterproof connectors. If you do not need to route I/O wires, leave the
plastic cap in place. If you need to connect I/O wires, keep the stainless nut.
Main body
Base plate
5~6.3mm

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6. Attach the alignment sticker to a position you prefer. Drill screw holes and a routing hole.
64 GB
10
I
1
5. Install a MicroSD card if onboard storage is preferred.
P/N : 621065800G
160mm
Cable hole
Cable hole

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7. Route cables through the routing hole, and secure the top mounting plate to ceiling by
driving the included screws.
8. Connect the safety tether wire to the latch anchor on the mounting plate.

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9. Connect a ground wire to the grounding screw on top of the mounting plate.
10. Pass an Ethernet cable through the cable gland through hole.
M4 20AWG
Equipment box
Equipment enclosure
Equipment grounding

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11. Secure the camera to the mounting plate by aligning and turning clock-wise. The
camera will snap into place.
12. Install and tighten the components of the waterproof connector.

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13. Leave 19 centimeters of cable length inside the camera, and connect the Ethernet
cable to the RJ45 connector.
Pass the I/O combo cable (if applied) through the routing hole, and attach a
rubber seal ring. Install the combo cable with the white headers inside the
camera, and tighten the stainless hex nut from the inside of the camera.
19cm
1
2
AO-006 I/O Combo cable

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Connect the white headers to J9 and J14 heades on camera PCB board. Carefully route
the cables along the the camera base.
On the outside of the cameras, the I/O wires connection should be protected against
moisture by using putties.
GPIO
AC 24V
Ext. MIC IN
Audio Out
J9
J14
+5V
DO-
DI
GND
ESD
Mind the electrostatic damage by avoiding contact with exposed circuitry.

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14. When the Ethernet and I/O wires connection is done and the camera is powered up, try
nd the camera using VIVOTEK's Shepherd utility.
Double-click on the camera's entry on Shepherd to open a web console to the camera.
A browser session will open.
The program will search for VIVOTEK Video Receivers, Video Servers or Network
Cameras on the same LAN.
IW2
Browser
LAN
Shepherd

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Software Installation
15. Install the Shepherd utility, which helps you locate and congure your Network Camera
in the local network. If your camera comes without the CD, go to VIVOTEK’s website,
and locate the utility in the Downloads > Software page.
15-1. Run the Shepherd utility.
15-2. The program will conduct an analysis of your network environment.