Vivotek MS9321-EHV User manual

User’s Manual
MS9321-EHV Multi-sensor Panoramic
Network Camera
20MP 30fps • 30M IR • WDR Pro • SNV • Panoramic View • IP66 • IK10
Smart Stream III • PoE • Wide Operating Temperature
Rev. 1.0

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2 - User's Manual
Table of Contents
Overview ..............................................................................................................................................................3
Revision History ...............................................................................................................................................3
Read Before Use..............................................................................................................................................4
Package Contents ........................................................................................................................................4
Symbols and Statements in this Document......................................................................................................5
Physical Description .........................................................................................................................................5
Shooting Angle & Field of View ........................................................................................................................9
Hardware Installation......................................................................................................................................10
Software Installation .......................................................................................................................................15
Network Deployment ......................................................................................................................................22
Ready to Use..................................................................................................................................................25
Accessing the Network Camera .................................................................................................................... 26
Using Web Browsers......................................................................................................................................26
Using RTSP Players.......................................................................................................................................29
Using 3GPP-compatible Mobile Devices........................................................................................................30
Using VIVOTEK Recording Software .............................................................................................................31
Main Page......................................................................................................................................................... 32
Client Settings .................................................................................................................................................. 37
Conguration.................................................................................................................................................... 42
System > Homepage layout ..........................................................................................................................44
System > Logs ...............................................................................................................................................47
System > Parameters ....................................................................................................................................49
System > Maintenance...................................................................................................................................50
Media > Image .............................................................................................................................................54
Media > Video ................................................................................................................................................66
Media > Video ................................................................................................................................................67
Media > Audio.................................................................................................................................................75
Network > General settings............................................................................................................................76
Network > Streaming protocols ....................................................................................................................83
Network > SNMP (Simple Network Management Protocol) ..............................................................93
FTP ��������������������������������������������������������������������������������������������������������������������������������������������� 94
Security > User accounts ...............................................................................................................................95
Security > HTTPS (Hypertext Transfer Protocol over SSL) ....................................................97
Security > Access List ................................................................................................................................104
PTZ > PTZ settings ...................................................................................................................................... 110
Event > Event settings..................................................................................................................................114
Applications > Motion detection....................................................................................................................128
Applications > DI and DO ...........................................................................................................................131
Applications > Tampering detection .............................................................................................................132
Applications > Audio detection ...................................................................................................................133
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......135
Recording > Recording settings ..................................................................................................................138
Storage > Storage management ..................................................................................................................143
Storage > Content management ..................................................................................................................146

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User's Manual - 3
Appendix .................................................................................................................................................... 149
URL Commands for the Network Camera................................................................................................ 149
Technology License Notice....................................................................................................................... 239
Electromagnetic Compatibility (EMC)....................................................................................................... 240
Overview
VIVOTEK’s newly designed MS9321-EHV multi-sensor panoramic network camera offers
the highest resolution and maximum eld of view, reducing the total number of cameras
required and helping save on installation costs.
Featuring 4 x 5MP CMOS Sensors, the multiple sensor network camera can monitor full
180° horizontal views and deliver the highest-quality comprehensive coverage, making
it an ideal outdoor surveillance solution with excellent image details. Improving on
the previous version, the MS9321-EHV now includes H.265 compression for reduced
bandwidth and storage over H.264 compression. WDR Pro 120dB has been added for
improved image quality in high contrast environments. Smart IR II is included for manual
or auto IR adjustments based on different night viewing scenarios. And last but not least,
the MS9321-EHV is capable of 30fps at all resolutions including the max 20MP.
Like it’s predecessor MS8391-EV, the MS9321-EHV has the Video Alignment feature that
allows you to adjust the positioning and image quality of each sensor, enabling users to
view a seamless picture and with no repetition. MS9321-EHV’s new housing design is
IP66 and IK10-rated to enable use in rain and dust as well as to protect against vandalism
or tampering. The new housing design also allows for more tilt and pan during installation,
allowing for more versatility.
Revision History
■ Rev. 1.0: Initial release.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
■ MS9321-EHV
■ AM-719 junction box
■ Screws
■ Alignment sticker
■ Quick Installation Guide
■ Hex L-wrench
Package Contents

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be dangerous
or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Front Panel
IR lights
Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
Junction box
Mount hole for 3/4" conduit;
conduit is user-supplied.
Lens

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Inner View
Status LED
MicroSD card slot
Reset button
Many copper coated aluminum (CCA) and other non-standard conductors cabling products
are masqueraded as CAT5E or CAT6 cables. Please avoid using these CCA products
especially when cascading PoE cameras. It is a must to use Ethernet cables compliant
with the 3P/ETL standard.
IMPORTANT:

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User's Manual - 7
1
2
3
4
6
5
8
7
10
LAN/PoE
100~240V
AC
ON
OFF
9
GE LAN GE LAN
802.3at
24V 2A PoE
injector
Power Consumption
Due to its IR lights and onboard heater for operation in low temperature environments,
care should be taken when selecting the power source for the camera. Listed below are
the requirements for powering the camera:
Use conditions Power consumption
≥-40ºC, heater on AC24V input : 22W
PoE: 24.65W
In warmer areas that do not need a heater, a PoE+ switch can drive the camera. Power
source redundancy is supported.
DI/DO Diagram
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
NC
NO
Relay
Photo
Coupler
DC
DC 0V
DC 0V
External AC power
with Protected Earth
AC
PE
PE

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DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Wet contact with external DC power source to supply a relay.
NC
NO
Relay
DC
External AC power
with Protected Earth
AC
PE
PE
DC 0V
1. The DO+ pin provides a 5V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.
DI-
DO+
DI+
DO-
Switch
External Device
Dry contact and using camera’s DO+ to supply a relay.
NC
NO
Relay
AC
External AC power
with Protected Earth
PE
PE

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User's Manual - 9
Shooting Angle & Field of View
The eld of view is illustrated above. Note that the higher the camera is installed, the larger
is the blind spot area underneath the camera. The camera can be mounted at a height
of 5 meters or higher to cover a panoramic view area with its center of view aiming at the
horizon.
The camera comes with a wide coverage IR lights conguration of a range up to 30
meters. Please avoid large obstacles within 10 meters, so that there is no image blur by IR
reected from the obstacles in the night mode. Note that the intensity of individual IR lights
can be adjusted through the URL commands. Please contact technical support for the IR
light commands.
180º
65º
10M / 16 feet

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Hardware Installation
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1
1.Jot down the camera's MAC address for later reference.
64GB
10
I
1
2.Loosen the 2 hex socket screws at the back of the camera. Install a MicroSD card if
onboard storage is preferred.