Vivotek SUPREME MD8565-N User manual

Rev. 1.0
2MP • Mobile Surveillance • 10M IR • Smart Stream II
WDR-Pro • IP66 • IK10 • EN50155 • EN45545
User’s Manual
Mobile Dome
Network Camera
MD8565-N
Rev. 1.0:

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2 - User's Manual
Table of Contents
Overview ..............................................................................................................................................................3
Revision History ...............................................................................................................................................3
Read Before Use..............................................................................................................................................4
Package Contents ............................................................................................................................................4
Symbols and Statements in this Document......................................................................................................5
Physical Description .........................................................................................................................................5
Hardware Installation........................................................................................................................................7
Network Deployment ......................................................................................................................................15
Software Installation .......................................................................................................................................18
Ready to Use..................................................................................................................................................19
Accessing the Network Camera .................................................................................................................... 20
Using Web Browsers......................................................................................................................................20
Using RTSP Players.......................................................................................................................................23
Using 3GPP-compatible Mobile Devices........................................................................................................24
Using VIVOTEK Recording Software .............................................................................................................25
Main Page......................................................................................................................................................... 26
Client Settings .................................................................................................................................................. 31
Conguration.................................................................................................................................................... 36
System > General settings .............................................................................................................................37
System > Homepage layout ..........................................................................................................................39
System > Logs ...............................................................................................................................................42
System > Parameters ....................................................................................................................................44
System > Maintenance...................................................................................................................................45
Media > Image .............................................................................................................................................49
Media > Video ................................................................................................................................................58
Media > Video ................................................................................................................................................59
Media > Audio.................................................................................................................................................66
Network > General settings............................................................................................................................67
Network > Streaming protocols ....................................................................................................................74
Network > SNMP (Simple Network Management Protocol)...........................................................................83
Network > FTP ...............................................................................................................................................84
Security > User accounts ...............................................................................................................................85
Security > HTTPS (Hypertext Transfer Protocol over SSL) .................................................................86
Security > Access List ..................................................................................................................................93
PTZ > PTZ settings ........................................................................................................................................98
Event > Event settings..................................................................................................................................102
Applications > Motion detection....................................................................................................................116
Applications > Digital input ......................................................................................................................... 119
Applications > Tampering detection .............................................................................................................120
Applications > Audio detection ...................................................................................................................121
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) .......123
Recording > Recording settings ..................................................................................................................126
Local storage > SD card management.........................................................................................................131
Local storage > Content management .........................................................................................................132

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Appendix .................................................................................................................................................... 135
URL Commands for the Network Camera................................................................................................ 135
Technical Specications ........................................................................................................................... 324
Technology License Notice....................................................................................................................... 325
Electromagnetic Compatibility (EMC)....................................................................................................... 328
Overview
VIVOTEK’s MD8565-N is a compact 2-megapixel network camera geared toward
transportation applications such as buses, trains, and other vehicles. With full EN50155
and EN45545 compliance & IP66-rated rugged design, the camera can withstand shocks,
vibration, humidity, dust, and temperature fluctuations to maintain stable and reliable
video during vehicle movement. Furthermore, the vandal-proof IK10-rated metal housing
provides effective and robust protection from vandalism. This combination of high-
resolution imaging and protective-housing endows the MD8565-N with the rugged reliability
required to maximize passenger safety and optimize mobile surveillance.
Featuring the Wide Dynamic Range Technology, WDR Pro, the MD8565-N provides
improved visibility in high-contrast lighting environments. In addition, 3D Noise Reduction
Technology enables the camera to capture clear, polished video under low-light conditions
and reduce bandwidth from sensor noise. Taken together, these features allow users to
enjoy an increased level of image detail in bright as well as low-light environments.
Employing VIVOTEK’s Smart Stream II technology, the MD8565-N can reduce both
bandwidth and storage consumption by up to 50%* while maintaining high standards
of image quality. PoE (Power-over-Ethernet) also allows the camera to be operated
and powered with a single Ethernet cable, giving greater ease of installation. In order
to facilitate on-board storage and data portability, the camera is also equipped with a
MicroSD/SDHC/SDXC card slot for local recording. And to further add to the exibility of
this compact camera, in corridor scenarios, its video rotation feature can provide wider
vertical coverage for more depth and a larger useful eld of view.
* Depending on scene monitored.
Revision History
■ Rev. 1.0: Initial release.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ MD8565-N
■ Screws, T10 star driver, desiccant bag
■ Quick Installation Guide & alignment sticker
NOTE:
Use the camera only with a DC power supply that is UL listed, and limited power source
(LPS) certied. The power supply should bear the UL listed and LPS marks. The power
supply must also meet any safety and compliance requirements for the country of use.

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User's Manual - 5
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING: or IMPORTANT:: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.
Physical Description
Inner View
Outer View
Lens
MicroSD/SDHC/SDXC Card slot
Reset button
Status LED
Microphone contacts
DI and DC power
M12 for network and PoE
Microphone
IR LEDs
Tilt retention screws (both sides)
T10 anti-tamper screws

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Some of the sufx syntax used in model naming are listed below:
E w/ heater for extreme weather
Fx Focal length w/ number
T w/ Remote focus lens
R w/ PoE repeater
H w/ High Dynamic Range functionality
NOTE:
Dimension Drawing
82°
111.6°
48.76
32
40.33
18.4
13.7
3.2
105.2
56.9

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Hardware Installation
0002D10766AD
XXXXXX
1
1.Jot down the camera's MAC address for later reference.
2.Open the dome cover using a T10 star driver. Keep the dome cover for later use.
2

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3.If preferred, connect the DI pins to external sensor devices. The camera can be powered
by 12V, 24V, or 48V power source.
Name
DC (7.5V ~ 48V)
GND
DI+ (any input <30V)
DI- GND
3
1
43
2TxData+
TxData-
RxData+
RxData-

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4. Attach the alignment sticker to a preferred location. Aim the shooting direction on the
sticker at a direction you prefer. Drill holes on the wall or ceiling to install the plasic
anchors. Anchors may not be necessary for installation on different materials.
Ø ≥18mm
Ø 4mm
5
If preferred, drill one routing hole.
4

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6
6. Pull the combo cable through the routing hole.
7. Secure the camera to the mount surface by driving 4 screws.
M3
7

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0002D1730202
00-02-D1-73-02-02 192.168.5.151 FD8168
IW2
Browser
LAN
IEEE 802.3af
A type
powered via
pins 1, 2, 3, 6
8
8. Connect the Ethernet cabel to a PoE mid-span or switch. (The camera can also be
powered by DC power source.) Use the IW2 utility to locate the camera, and open a web
console with it. Note that the camera can be powered by an A type PoE device.
1
2
3
9
9. With a live video, you can adjust the camera lens tilt angle. When satised with the
shooting angle, tighten the tilt retention screws.

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90°
270°
If the camera is installed on a vertical surface, e.g., on the side of a train, you can
use the Rotation function to change the orientation of video. A camera inside a
train cabin needs to cover a long, narrow view of the interior of a vehicle.

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User's Manual - 13
10. Replace the desiccant bag whenever you open the top cover. Secure the desiccant
bag on the inside of the dome cover.
1
2
10
11. Install the dome cover by fastening screws.
11

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LED Denitions
Item LED status Description
LED Denition
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2Steady Red and Green LED blinks every 1
sec.
Connected to network
3Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
Upgrading rmware
4Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Restoring defaults
5RED LED is on, Green LED blinks and RED
LED is constantly on.
Status after a reset (network connected)
Green and RED LEDs are constantly on. Status after a reset (network
disconnected)
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
SD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.

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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non-
PoE switch.
Non-PoE Switch
PoE Power Injector
(optional)
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
802.3af

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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 18 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 68 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 67 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 68 for details.

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Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a pre-congured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 MD8565-N
Installation
Wizard 2
IW
2
Network Camera
Model No: MD8565-N
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o HS
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.

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Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
NOTE: