Vivotek IB8369 User manual

User’s Manual
IB8369 Bullet
Network Camera
Outdoor • Smart IR • Weather-proof • Cable Management
Rev. 1.0

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2 - User's Manual
Table of Contents
Overview .................................................................................................................................................................... 3
Revision History ..................................................................................................................................................... 3
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 4
Symbols and Statements in this Document............................................................................................................ 4
Hardware Installation.............................................................................................................................................. 5
Network Deployment .............................................................................................................................................. 9
Software Installation ............................................................................................................................................. 12
Ready to Use........................................................................................................................................................ 13
Accessing the Network Camera ...........................................................................................................................14
Using Web Browsers............................................................................................................................................ 14
Using RTSP Players............................................................................................................................................. 17
Using 3GPP-compatible Mobile Devices.............................................................................................................. 18
Using VIVOTEK Recording Software ................................................................................................................... 19
Main Page................................................................................................................................................................20
Client Settings .........................................................................................................................................................25
Conguration...........................................................................................................................................................30
System > General settings ................................................................................................................................... 31
System > Homepage layout ................................................................................................................................ 33
System > Logs ..................................................................................................................................................... 36
System > Parameters .......................................................................................................................................... 38
System > Maintenance......................................................................................................................................... 39
Media > Image ................................................................................................................................................... 43
Media > Video ...................................................................................................................................................... 54
Media > Video ...................................................................................................................................................... 55
Network > General settings.................................................................................................................................. 59
Network > Streaming protocols .......................................................................................................................... 66
Network > SNMP (Simple Network Management Protocol)................................................................................. 75
Security > User accounts ..................................................................................................................................... 76
Security > HTTPS (Hypertext Transfer Protocol over SSL) ....................................................................... 77
Security > Access List ........................................................................................................................................ 84
PTZ > PTZ settings .............................................................................................................................................. 89
Event > Event settings.......................................................................................................................................... 93
Applications > Motion detection.......................................................................................................................... 106
Applications > Tampering detection ................................................................................................................... 109
Recording > Recording settings .........................................................................................................................110
Local storage > SD card management................................................................................................................115
Local storage > Content management ................................................................................................................116
Appendix ...............................................................................................................................................................119
URL Commands for the Network Camera...........................................................................................................119
Technical Specications ..................................................................................................................................... 198
Technology License Notice................................................................................................................................. 199
Electromagnetic Compatibility (EMC)................................................................................................................. 200

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Overview
VIVOTEK IB8369 is a best-in-class, bullet-style network camera designed for diverse
outdoor applications. Equipped with a 2MP sensor enabling viewing resolution of
1920x1080 at a smooth 30 fps, the IB8369 is an all-in-one outdoor camera capable of
capturing high quality and high resolution video up to 2 Megapixel.
In order to adapt to constantly changing outdoor lighting conditions, the IB8369 features
a removable IR-cut lter as well as IR illuminators effective up to 20M for superior image
quality around the clock. For protection against harsh outdoor environments, the camera
is encased in an IP66-rated housing and weather-proof casing to withstand rain and dust.
The IB8369 further strengthens the robustness of the camera by protecting the cable within
the bracket.
The IB8369 supports the industry-standard H.264 compression technology, drastically
reducing file sizes and conserving valuable network bandwidth. With H.264 & MJPEG
compatibility all included, multiple streams can be simultaneously transmitted in any
of these formats at different resolutions, frame rates, and image qualities for versatile
platforms. The streams can also be individually configured to meet different needs or
bandwidth constraints, thereby further optimizing bandwidth and storage.
Incorporating a number of advanced features standard for VIVOTEK cameras, including
tamper detection, 802.3af compliant PoE, MicroSD/SDHC/SDXC card slot, and VIVOTEK’s
32-channel recording software, the IB8369 is the ideal solution for your outdoor
surveillance needs.
Revision History
■ Rev. 1.0: Initial release

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ IB8369
■ L-type Hex key wrench, dessicant bag, screws, rubber seal
■ Software CD
■ Warranty Card
■ Quick Installation Guide & alignment sticker
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

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User's Manual - 5
Hardware Installation
IMPORTANT:
The diameters of the cable holes on the rubber seal
are shown on the right. Please properly install the
waterproof cable gland and cables through it to obtain
IP66 waterproof functionality.
All units are in millimeters. The cable range for the
Ethernet cable is 6.4 to 4.3mm, 1.6mm for DI lines.
1
2
3
4
M
icro
SD
5
1. Open the camera's rear cover.
2. Loosen the hex socket screws on the sides of the bracket.
3. Disassemble the waterproof connector. Pass a CAT5e cable through the rubber seal inside
as shown below. Re-assemble the waterproof connector. Connect the RJ45 connector in the
camera chassis, and then secure the rear cover. You can also power the camera using 2 DC
lines to the terminal connector.
4. Install the SD card, and replace the desiccant bag attached to the inner wall of the canister.
5. Loosen and remove the hex screw on the mount bracket, so that the other end of the Ethernet
cable can pass through the bracket.

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6. Drill holes on the wall for securing the bracket and passing the Ethernet cable. Secure the
bracket to a wall or ceiling using the included screws and anchors.
7. Adjust the shooting angle to a preferred position by turning the moving parts of the bracket.
7
6
8. Pass the Ethernet cable through the backet and the pre-drilled hole.
9. Secure the camera to bracket by fastening the hex screws.
10. Tighten the hex screw on the side of the bracket to secure the angular position.
10
8
9

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User's Manual - 7
IMPORTANT:
Whenever you want to open the camera canister, loosen the waterproof cable gland before
you loosen the rear cover. Otherwise, you can damage the cables attached to the inside of
the camera.
11. Depending on the condition of your installation site, adjust the position of the sun
shield.
11

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings
will be restored to factory default. Upon successful restore, the status LED will blink green and
red during normal operation.
Micro SD/SDHC Card Capacity
This network camera is compliant with Micro SD/SDHC 16GB / 8GB / 32GB and other
preceding standard SD cards.
Reset Button

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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.
POWER C
OLLIS
ION
LINK
RECEIVE
PARTITION
12345
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non-
PoE switch.
POWER C
OLLIS
ION
LINK
RE
CEIVE
PARTITION
12345
Non-PoE Switch
PoE Power Injector
(optional)

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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 12 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 60 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 59 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 60 for details.

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Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a precongured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request as follows: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic
port forwarding feature as an NAT traversal function with the precondition that your router
must support the UPnP port forwarding feature.

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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 IB8369
Installation
Wizard 2
IW
2
Network Camera
Model No: IB8369
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

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User's Manual - 13
Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Chrome users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
NOTE:

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User's Manual - 15
► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 76.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.

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• Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
• If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
SysWOW64. A 32-bit version of IE browser will be installed.
• On Windows 7, the 32-bit explorer browser can be accessed from here:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
• If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
IMPORTANT:
1. The onscreen Java control can malfunction under the following situations: A PC con-
nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis-
able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
Tips:
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.

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Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
mpegable Player
pvPlayer
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 67.
For example:
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 67 for details.
rtsp://192.168.5.151:554/live.sdp
1. Launch the RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
stream1 or stream2>
Video 16:38:01 2012/01/25

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Using 3GPP-compatible Mobile Devices
To view the streaming media through 3GPP-compatible mobile devices, make sure the Network
Camera can be accessed over the Internet. For more information on how to set up the Network
Camera over the Internet, please refer to Setup the Network Camera over the Internet on page 9.
To utilize this feature, please check the following settings on your Network Camera:
1. Because most players on 3GPP mobile phones do not support RTSP authentication, make
sure the authentication mode of RTSP streaming is set to disable.
For more information, please refer to RTSP Streaming on page 67.
2. As the the bandwidth on 3G networks is limited, you will not be able to use a large video size.
Please set the video streaming parameters as listed below.
For more information, please refer to Stream settings on page 54.
Video Mode H.264
Frame size 176 x 144
Maximum frame rate 5 fps
Intra frame period 1S
Video quality (Constant bit rate) 40kbps
3. As most ISPs and players only allow RTSP streaming through port number 554, please set
the RTSP port to 554. For more information, please refer to RTSP Streaming on page 67.
4. Launch the player on the 3GPP-compatible mobile devices (e.g., Quick Time).
5. Type the following URL commands into the player.
The address format is rtsp://<public ip address of your camera>:<rtsp port>/<RTSP streaming
access name for stream # with small frame size and frame rate>.
For example:
You can configure Stream #2 into the suggested stream settings as listed above for live
viewing on a mobile device.

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User's Manual - 19
Using VIVOTEK Recording Software
The product software CD also contains an ST7501 recording software, allowing simultaneous
monitoring and video recording for multiple Network Cameras. Please install the recording
software; then launch the program to add the Network Camera to the Channel list. For detailed
information about how to use the recording software, please refer to the user’s manual of the
software or download it from http://www.vivotek.com.

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Main Page
This chapter explains the layout of the main page. It is composed of the following sections:
VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live
Video Window.
VIVOTEK INC. Logo
Click this logo to visit the VIVOTEK website.
Host Name
The host name can be customized to t your needs. The name can be changed especially there are many
cameras in your surveillance deployment. For more information, please refer to System on page 31.
Camera Control Area
Video Stream: This Network Camera supports multiple streams (streams 1 and 2) simultaneously. You
can select any of them for live viewing. For more information about multiple streams, please refer to page
54 for detailed information.
Manual Trigger: Click to enable/disable an event trigger manually. Please congure an event setting on
the Application page before you enable this function. A total of 3 event conguration can be congured.
For more information about event setting, please refer to page 92. If you want to hide this item on
the homepage, please go to Configuration> System > Homepage Layout > General settings >
Customized button to deselect the “show manual trigger button” checkbox.
VIVOTEK INC.
Logo
Live View Window
Camera Control
Area
Configuration
Area
Host Name
Resize Buttons
Hide Button