Vizio D39hn-E1 User manual

QUICK START GUIDE
VIZIO
Please read this guide before using the product.
D39hn-E1

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Safety Information
IMPORTANT SAFETY INSTRUCTIONS
Your Television is designed and manufactured to operate within dened
design limits. Misuse may result in electric shock or re. To prevent your
Television from being damaged, the following instructions should be
observed for the installation, use, and maintenance of your Television Read
the following safety instructions before operating your Television Keep
these instructions in a safe place for future reference.
• To reduce the risk of electric shock or component damage, switch o the
power before connecting other components to your Television.
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this Television near water.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including ampliers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or
the third prong are provided for your safety. If the provided plug does not t
into your outlet, consult an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the Television.
• Only use attachments/accessories specied by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specied by the
manufacturer, or sold with the Television. When a cart is used, use caution
when moving the cart/Television combination to avoid injury from tip-over.
• Unplug this Television during lightning storms or when unused for long
periods of time.
• Refer all servicing to qualied service personnel. Servicing is
required when the Television has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the Television, the Television
has been exposed to rain or moisture, does not operate normally, or has
been dropped.
• Unplug the power cord before cleaning your Television.
• When moving your Television from an area of low temperature to an area
of high temperature, condensation may form in the housing. Wait before
turning on your Television to avoid causing re, electric shock, or component
damage.
• A distance of at least three feet should be maintained between your
Television and any heat source, such as a radiator, heater, oven, amplier
etc. Do not install your Television close to smoke. Operating your Television
close to smoke or moisture may cause re or electric shock.
• Slots and openings in the back and bottom of the cabinet are provided for
ventilation. To ensure reliable operation of your Television and to protect it
from overheating, be sure these openings are not blocked or covered. Do
not place your Television in a bookcase or cabinet unless proper ventilation
is provided.
• Never push any object into the slots and openings on your Television
cabinet. Do not place any objects on the top of your Television. Doing so
could short circuit parts causing a re or electric shock. Never spill liquids
on your Television.
• Your Television should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supplied to
your home, consult your dealer or local power company.
• Do not apply pressure or throw objects at your Television. This may
compromise the integrity of the Television. The manufacturer’s warranty
does not cover user abuse or improper installations.
• The power cord must be replaced when using dierent voltage than the
voltage specied. For more information, contact your dealer.
• When connected to a power outlet, power is always owing into your
Television. To totally disconnect power, unplug the power cord.
• Do not overload power strips and extension cords. Overloading can result
in re or electric shock.
• Use only with the UL-listed wall mount bracket rate for the weight/load of
the Television.
• The wall socket should be installed near your Television and easily accessible.
• Only power of the marked voltage can be used for your Television. Any other
voltage than the specied voltage may cause re or electric shock.
• Do not touch the power cord during lightning. To avoid electric shock, avoid
handling the power cord during electrical storms.
• Unplug your Television during a lightning storm or when it will not be used
for long period of time. This will protect your Television from damage due
to power surges.
• Do not attempt to repair or service your Television yourself. Opening or
removing the back cover may expose you to high voltages, electric shock,
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and other hazards. If repair is required, contact your dealer and refer all
servicing to qualied service personnel.
• WARNING: Keep your Television away from moisture. Do not expose your
Television to rain or moisture. If water penetrates into your Television,
unplug the power cord and contact your dealer. Continuous use in this case
may result in re or electric shock.
• Do not use your Television if any abnormality occurs. If any smoke or
odor becomes apparent, unplug the power cord and contact your dealer
immediately. Do not try to repair your Television yourself.
• Avoid using dropped or damaged appliances. If your Television is dropped
and the housing is damaged, the internal components may function
abnormally. Unplug the power cord immediately and contact your dealer for
repair. Continued use of your Television may cause re or electric shock.
• Do not install your Television in an area with heavy dust or high humidity.
Operating your Television in environments with heavy dust or high humidity
may cause re or electric shock.
• Follow instructions for moving your Television. Ensure that the power cord
and any other cables are unplugged before moving your Television.
• When unplugging your Television, hold the AC/DC power adapter, not the
cord. Pulling on the power cord may damage the wires inside the cord and
cause re or electric shock. When your Television will not be used for an
extended period of time, unplug the power cord.
• To reduce risk of electric shock, do not touch the connector with wet hands.
• Insert batteries in accordance with instructions. Incorrect polarities may
cause the batteries to leak which can damage the remote control or injure
the operator. Do not expose batteries to excessive heat such as sunshine,
re or the like.
• If any of the following occurs, contact the dealer:
• The power cord fails or frays.
• Liquid sprays or any object drops into your Television.
• Your Television is exposed to rain or other moisture.
• Your Television is dropped or damaged in any way.
• The performance of your Television changes substantially.
• This Television shall not be exposed to dripping or splashing and no objects
lled with liquids, such as vases, shall be placed on the Television.
• The mains plug or appliance coupler is used as the disconnect device, the
disconnect device shall remain readily operable.
• CAUTION - These servicing instructions are for use by qualied service
personnel only. To reduce the risk of electric shock, do not perform any
servicing other than that contained in the operating instructions unless you
are qualied to do so.
• The lightning ash with arrowhead symbol within an equilateral
triangle is intended to alert the user to the presence of uninsulated
DANGEROUS VOLTAGE within the product’s enclosure that may
be of sucient magnitude to constitute a risk of electrical shock
to persons.
• Please use caution around the Television: pulling or pushing on the
Television may cause the Television to tip or fall over resulting in personal
injury and/or property damage.
• WARNING: Exposure to loud sounds can damage your hearing causing
hearing loss and tinnitus (ringing or buzzing in the ears). With continued
exposure to loud noises, ears may become accustomed to the sound level,
which may result in permanent damage to hearing without any noticeable
discomfort.
• Install the Television where it cannot be pulled, pushed or knocked over.
• Do not allow children to hang onto the product.
• Store the accessories (remote, batteries, etc.) in a location safely out of the
reach of children.
• The American Academy of Pediatrics discourages television viewing for
children younger than two years of age.
• WARNING: Never place a Television in an unstable location. A
Television may fall, causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
• Using cabinets or stands recommended by the manufacturer of the
Television.
• Only using furniture that can safely support the television set
• Ensuring the television set is not overhanging the edge of the supporting
furniture.
• Not placing the Television on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the Television to
a suitable support.
• Not placing the Television on cloth or other materials that may be located
between the Television and the supporting furniture.
• Educating children about the dangers of climbing on furniture to reach
the Television or its controls.
• If your existing Television is being retained and relocated, the same
considerations as above should be applied
• WARNING:To prevent injury, this apparatus must be securely attached to the
wall in accordance with the installation instructions.
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Package Contents
VIZIO LED HDTV Quick Start Guide
(1 x English, 1 xFrench/Spanish) Power Cable
Remote
w/Batteries
TV Stands 4 x Phillips
Screws

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Remote Control
1. Power - Turn TV on or O.
2. Input - Change the currently displayed input.
3. Exit - Close the on-screen menu.
4. Menu - Display the on-screen menu.
5. Arrows - Navigate the on-screen menu.
6. OK / Enter - Select the highlighted option / Conrm
channel or passcode entered using the number pad.
7. Back - Go to the previous on-screen menu.
8. Info - Display the info window.
9. Volume Up/Down - Increase or decrease the
loudness of the audio.
10. Closed Caption - Turn closed captions on or o.
11. Pic - Cycle through the dierent aspect ratios.
12. Wide - Change the display mode.
13. Channel Up/Down - Change the channel.
14. Mute - Turn the audio on or o.
15. Last - Return to the last viewed channel.
16. Number Pad - Manually enter a channel.
17. Enter - Conrm channel or passcode entered using
number pad.
18. Dash- Usewith numberpadtomanuallyenter adigital
sub-channel. (e.g. 18-4 or 18-5)
12
3 4
5
6
7 8
9
10
11
12
14 15
13
16
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Inserting and replacing batteries.
Two AAA batteries are included for you to use with
the basic remote control.
To insert/replace the batteries:
1. Find the notch on the back of the remote.
Insert a coin and pry
2. Remove the back cover and insert two AAA
batteries (included). Be sure to align the +and
-signs on the batteries and remote.
When needed, VIZIO recommends replacing the
batteries that came with this remote with two,
new Duracell ‘AAA’ alkaline batteries.
WARNING: keep the remote control batteries away
from children. It may cause choking and/or lead to a
re or chemical burn if mishandled. Do not dispose
of batteries in re. Replace only with batteries of the
correct type.
VIZIO supports the proper handling and disposal of batteries. Please visit
https://www.duracell.com/en-us/technology/battery-care-use-and-disposal/
for more information.
1
2

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Installing the TV Stands
We recomment two or more people for a
safer handling.
Note: The image shown here is for illustrative purposes only and may be subject to change. The actual number of ports and their locations may vary, depending on the model.
P
Î

Connect all of your video or entertainment source devices to
the Television.
Choose ONE connection type for each device.
A
CB
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Note: The image shown here is for illustrative purposes only and may be subject to change.
The actual number of ports and their locations may vary, depending on the model.
How to Connect Your Devices:
B
A
C

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* Maximum resolution
Antenna
Gaming Console
Cable or
Satellite Receiver
Blu-Ray Player
Common Devices
HDMI CABLE (HDMI 1*-2)
• Digital
• HD Video
• HD Audio
• ARC on HDMI 1
• Analog
• HD Video (1080p)
• Stereo Audio
COMPONENT CABLE

Your TV can output sound to an audio device, such
as a receiver or sound bar.
Note: The image shown here is for illustrative purposes only and may be subject to change.
The actual number of ports and their locations may vary, depending on the model.
Connecting an Audio Device
A
B
C
A
B
C
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• 2.0 - 5.1 DIGITAL AUDIO
• PCM, DTS, DOLBY DIGITAL
DIGITAL OPTICAL CABLE
RCA CABLE
• ANALOG STEREO CONNECTION
• 2.0 CHANNEL
To connect your TV to an audio device:
1. Verify that your device has a video port that
matches an available port on the TV (HDMI, RCA,
Optical, etc.)
2. Turn the TV and your audio device o.
3. Connect the appropriate cable (not included) to
the TV and the device.
4. Turn the TV and your device on.
Sound bar system
Audio Receiver
• CEC 2-WAY COMMUNICATION
• 2.0 - 5.1 DIGITAL AUDIO
• PCM, DTS, DOLBY DIGITAL
• HDMI ARC ON HDMI-1
HDMI CABLE

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Connect one end of the power cable to the back
of the display. The at edge of the connector
faces the outer edge of the display.
Plug the other end of the power cord into
an electrical outlet. The display powers on
automatically.
First-Time Setup

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Turn the TV on by pressing the Power button on the
remote. The Setup App is displayed.
Use the Arrow buttons on the remote to select the
Home Use and press OK.
Follow the on-screen instructions to complete the
rst-time setup.
Choose your mode.
Select Store Demo for in-store display.
Select Home Use for in-home use.
Seleccione "Home Use" por Modo de Casa o "Store Demo" por Demostración de Tienda.
Choisissez "Home Use" pour Mode Domicile ou "Store Demo" pour la Démo en Magasin.
Store Demo Home Use

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To mount your TV on a wall, you will need a wall
mount. Consult the information on this page to nd
the appropriate mount for your TV.
Be sure the mount you choose is capable of supporting
the weight of the TV. After you have determined that
you have the correct mount for your TV, you can
begin the installation.
To install your TV on a wall:
1. Disconnect any cables connected to your TV.
2. Place the TV face-down on a clean, at, stable
surface. Be sure the surface is clear of debris that
can scratch or damage the TV.
3. Remove the stands by loosening and removing
the screws.
4. Attach your TV and wall mount to the wall,
carefully following the instructions that came with
your mount. Use only with a UL-listed wall mount
bracket rated for the weight/load of this TV.
Wall-Mounting the TV
D39hn-E1
Screw Size: M6
Screw Length 14mm
Hole Pattern: 200 mm (V) x 200 mm (H)
Weight w/o Stand: 16.87 lb (7.65 kg)
Installing a TV on a wall requires lifting.
To prevent injury or damage to the TV,
ask someone to help you.
Wall-mount screw locations.
Note: The image shown here is for illustrative purposes only and may be subject to change.
The actual number of ports and their locations may vary, depending on the model.

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VIZIO.COM/PRODUCT-REGISTRATION
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Customized Support
Get assistance quickly with your information on hand.
News and Oers
Take advantage of the latest news and special oers from VIZIO.
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Stay up-to-date with important product updates and notications.

Se habla Español • Nous parlons Français
Phone: [phone] (toll-free)
You can also contact our
popular support team at:
Live chat
support available
Find help with:
• New product setup
• Connecting your devices
• Technical problems
• Product updates and more
Award-Winning Customer Care At Your Convenience.
NEED HELP?
Go to: support.vizio.com

English - 17
How do I return to the Setup App?
• The on-screen menu has guided setup. Press MENU, then select Guided Setup. Select the type of setup you need
and press OK. The Setup App will begin.
• To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV to Factory Defaults. If
you have changed the default Parental Control Passcode, enter it now. Select Reset. Remember that all of your
settings will be lost.
There is a picture, but there is no sound.
• Press the VOLUME UP button on the remote. The TV will turn on.
• Press the MUTE button on the remote to ensure that mute is o.
• Press MENU > Audio. The TV Speakers should be set to On.
• If you have an audio device connected to your TV, press MENU > Audio and set Volume Control to External. Use
your audio device’s remote to control the volume.
The TV displays ‘No Signal’.
• Be sure your connected devices are turned on.
• Press the INPUT button on the remote and select the input to which your device is connected to. (e.g HDMI-1,
HDMI-2, COMP, etc.)
There are black/gray bars on the top/bottom/sides of the screen.
• Some TV channels add black bars to the picture, this is normal.
• Set the TV to Wide or Zoom mode. Press the WIDE button, highlight Wide or Zoom, and press OK.
• Adjust the video settings of your external device. See your device’s user manual for more information.
Help Topics

Legal Information
Software Licenses
All software is provided subject to a software license agreement(s) and you agree that you
will be bound by such license agreement(s) in addition to these terms. Your use of this
product is subject to VIZIO’s privacy policy, which may be updated from time to time, and is
available to view at http://www.vizio.com/privacy.
Export Regulations
Customer acknowledges that the VIZIO products, which include technology and software,
are subject to customs and export control laws in the United States (“US”). The products may
also be subject to the customs and export control laws and regulations of the country in
which the products are manufactured and/or received.
Information in this Quick Start Guide is subject to change without notice. To review the
most updated version of this Quick Start Guide and the associated User Manual, go to
http://www.vizio.com.
© 2017 VIZIO, Inc. All Right Reserved.
This Quick Start Guide may not be copied in whole or in part without the written
permission of VIZIO, Inc. VIZIO, Inc. has made reasonable eorts to ensure the accuracy
of the information provided herein. All product specications, functionality, features,
congurations, performance, design and other product information described herein are
subject to change without notice. VIZIO, Inc. is not responsible for typographical, technical,
or descriptive errors.
VIZIO, the VIZIO logo, the V logo, and other terms and phrases are trademarks or registered
trademarks of VIZIO, Inc.
HDMI, the HDMI Logo and High-Denition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS Licensing Limited. DTS, the Symbol, & DTS and the
Symbol together are registered trademarks, and DTS Studio Sound is a
trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.
Manufactured under license from dolby laboratories.
Dolby, Dolby Audio, and the double-D symbol re trademarks of Dolby
Laboratories.
Other names of companies, products, and services used in this Installation Guide may be
trademarks, trade names or service marks of others and VIZIO, Inc. disclaims any interest
in trademarks, trade names or service marks other than its own. Mention of non-VIZIO
products is for informational purposes only.
If you are traveling internationally, check the customs regulations for device use for each
country you will visit, and check the power cord and adapter requirements for each location in
which you plan to use the computer as voltage, frequency and plug congurations may vary.
Warning: To reduce risk of electric shock, re or damage to your device or
other property, do not attempt to power the device with a voltage converter kit
sold for appliances.
Battery Disposal
Caution: Battery cells may explode. Do not dispose of the battery in a re or
with ordinary household waste. Dispose of batteries promptly. Replace the
battery only with the same or equivalent type of battery recommended by VIZIO.
For more information on recycling or properly disposing of your batteries please
go to www.vizio.com/environment.
Always properly dispose of your VIZIO electronic products. For information on how to properly
dispose of or recycle your VIZIO products please go to www.vizio.com/environment.
This product qualies for ENERGY STAR in the "factory default" settings and this
is the setting in which power savings will be achived. Changing the factory default
picture setting or enabling other features will increase power consumption that
could exceed the limits necessary to qualify for ENERGY STAR rating. For more
information on the ENERGY STAR program, refer to energystar.gov.

English - 19
Regulatory Information
FCC Class B Radio Interference Statement
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice
The changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to
comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused
by unauthorized modication to this equipment. It is the responsibilities of the
user to correct such interference.
FCC Warning
Changes or modications not expressly approved by the party responsible for
compliance with the FCC Rules could void the user’s authority to operate this
equipment.
Caution
Always use an AC/DC power adapter that is properly grounded. Use the AC
cords listed below for each area.
Canada Notice for License-Exempt Radio Apparatus
This device complies with Industry Canada’s license-exempt RSSs. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This device operates on a no-protection no-interference basis. Should the user
seek to obtain protection from other radio services operating in the same TV
bands, a radio licence is required. Please consult Industry Canada’s document
CPC-2-1-28, Optional Licensing for Low-Power Radio Apparatus in the TV Bands,
for details.
Cet appareil est conforme aux CNR exempts de licence d’Industrie Canada. .
Son fonctionnement est sujet aux deux conditions suivantes:
1. le dispositif ne doit pas produire de brouillage préjudiciable, et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil
numérique de la classe B est conforme à la norme NMB-003 du Canada.
Declaración de México:
La operación de este equipo está sujeta a las siguientes dos condiciones: (1)
es posible que este equipo o dispositivo no cause interferencia perjudicial y (2)
este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la
que pueda causar su operación no deseada.
No recibe señales de television digital.

English - 20
FOR UNITED STATES AND CANADA ONLY
BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS OF THIS
WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, PLEASE READ THIS WARRANTY
CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE
VIZIO PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT
FOR A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT.
This warranty contains a binding arbitration agreement and a class action waiver for United
States residents. If you live in the United States, the binding arbitration agreement and class
action waiver aect your rights under this warranty. Please read the text under the section
titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” carefully.
How Long This Warranty Lasts
For non-commercial use, VIZIO warrants the product on the terms set forth below for one
(1) year from the date of original purchase. For commercial use, VIZIO warrants this product
on the terms set forth below for ninety (90) days from the date of original purchase.
What This Warranty Covers
VIZIO warrants the product against defects in materials and workmanship when the
product is used normally in accordance with VIZIO’s user guides and manuals.
Except where restricted by law, this warranty applies only to the original purchaser of a new
product. The purchase must have been made from an authorized retailer in the United
States (including Puerto Rico) or Canada. The product must also be located in the country
where it was purchased at the time of warranty service.
Zero Bright Pixel Defect Guarantee (TVs Only)
Your product may qualify for a warranty against “zero bright pixel” defects for the duration
of the warranty on select new product purchases. To determine if this guarantee applies to
your product, refer to the model’s product information page at www.vizio.com, look for the
“zero bright pixel” guarantee on the box, or contact VIZIO Technical Support at the email
address or telephone number below.
How to Get Service
Before obtaining warranty service, you may visit www.vizio.com for additional help and
troubleshooting. To obtain warranty service, contact VIZIO Technical Support via email at
[email protected] or via phone at 877 MY VIZIO (877-698-4946).
Your Obligations Before Service
You must obtain pre-authorization before sending your product to a VIZIO service center.
You may be required to supply a purchase receipt (or copy) to show that the product is
within the warranty period.
When you return a product to a VIZIO service center, you must ship the product in its
original packaging or in packaging that aords an equal degree of protection. VIZIO
Technical Support will provide instructions for packing and shipping the product to the
VIZIO service center.
ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE
DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If
this occurs, your product will be restored to its original state. You will be responsible for
restoring all applicable user data and downloaded applications. Recovery and reinstallation
of user data and downloaded applications is not covered under this warranty. In order to
protect your personal information, VIZIO recommends that you always clear all personal
information from the product before it is serviced, regardless of the servicer.
VIZIO’s Responsibilities
If VIZIO determines that a product is covered by this warranty, VIZIO will (at its option) repair
or replace it, or refund the purchase price to you. There will be no charge for parts or labor
during the warranty period. Replacement parts may be new or recertied at VIZIO’s option
and sole discretion. Replacement parts and VIZIO’s labor are warranted for the remaining
portion of the original warranty or for ninety (90) days from warranty service, whichever
is longer.
Types of Service
TVs that are 32 inches or larger will usually be serviced in-home. In-home service requires
complete and easy access to the product and does not include de-installation or re-
installation of the product. In-home service is subject to availability. VIZIO will provide other
service options when in-home service is not available.
All other VIZIO products must be sent to a VIZIO service center to obtain warranty service.
VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover
return shipping to the customer.
What This Warranty Does Not Cover
This warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c) improper
operation; (d) improper voltage supply or power surges; (e) signal issues; (f) damage from
shipping; (g) acts of God; (h) customer misuse, modications or adjustments; (i) installation,
set-up, or repairs attempted by anyone other than by a VIZIO authorized service center;
(j) products with unreadable or removed serial numbers; (k) products requiring routine
maintenance; or (l) products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a
non-authorized reseller.
What to Do If You Are Not Satised With Service
If you feel VIZIO has not met its obligations under this warranty, you may attempt to resolve
the issue informally with VIZIO. If you are unable to resolve the issue informally and wish
to le a formal claim against VIZIO, and if you are a resident of the United States, you must
submit your claim to binding arbitration according to the procedures described below,
unless an exception applies. Submitting a claim to binding arbitration means that you do
not have the right to have your claim heard by a judge or jury. Instead your claim will be
heard by a neutral arbitrator.
Warranty Information