Volkswagen PASSENGER CARRIERS - User manual

Passenger carriers
June 2008
Passenger carriers
June 2008
This brochure supersedes all previous publications.
8k • 0608 • CVW228RANG
www.volkswagen-vans.co.uk

Over the years, we’ve worked hard to establish
Volkswagen Commercial Vehicles as a dependable,
well-respected Brand. There is an indefinable
robustness that distinguishes both our products
and our organisation from others. It’s founded
in the twin reality of premium quality vehicles
on the road, and down-to-earth assistance in our
day-to-day dealings with our customers. We want
you to have the confidence that wherever you are,
whatever business you’re in, Volkswagen can be
relied on to deliver.
But we’re not complacent. We are still working to
improve our network of Van Centres, the product
range, and of course, the level of customer care.
We want to help you find the right vehicle for your
business, and the right level of support for you.
So if you need assistance, please, just ask.
Welcome. Contents.
Introduction.
Fold out for your quick reference guide.
02 - 07
Welcome to Volkswagen Commercial Vehicles,
introduction and importantly your
quick reference guide.
08 - 12
The passenger carrier range – which model
is for me?
13
A summary of the passenger carrying vehicles
in our range.
56 - 57
Paint and upholstery for the passenger carrying
vehicles range.
58 - 65
Services, warranties, our dedicated
Van Centre network and a useful
‘build your vehicle’ removable fold out sheet.
14 - 29
The Volkswagen Transporter window van,
standard specifications, prices,
factory options and technical data.
30 - 41
The Volkswagen Transporter shuttle,
standard specifications, prices,
factory options and technical data.
42 - 55
The Volkswagen Crafter window van,
standard specifications, prices,
factory options and technical data.
Main image shows a Crafter with
optional fog lights and 16" alloy wheels.
07040302

Passenger carriers quick reference guide.
Fuel consumption and CO2emissions figures are not available for vehicles with optional roof heights.
* Prices exclude VAT, include OTR package and exclude optional equipment other than seat packs and/or roof packs where applicable.
** Fuel consumption figures are combined urban and extra urban at constant 56mph (90km/h). With 50% payload and 80 litre fuel capacity.
Transporter window van
Transporter shuttle Crafter window van
Model and price guide*
Transporter short wheelbase
with low roof
£15,868.83 – £21,078.83
211
to
251
Seats
available
CO2
emissions
(g/km)
29.7 (9.5)
to
35.3 (8.0)
Fuel
consumption**
mpg (l/100km)
1
Side
sliding doors
as standard
Transporter shuttle S
short wheelbase
£18,968.83 – £21,153.83
211
to
251
29.7 (9.5)
to
35.3 (8.0)
2
Transporter shuttle SE
short wheelbase
£21,038.83 – £23,983.83
211
to
251
29.7 (9.5)
to
35.3 (8.0)
2
Transporter short wheelbase
with optional medium roof
£16,258.83 – £21,553.83
211
to
251
29.7 (9.5)
to
35.3 (8.0)
1
Transporter long wheelbase
with low roof
£17,518.83 – £21,098.83
211
to
251
29.7 (9.5)
to
35.3 (8.0)
1
Transporter shuttle S
long wheelbase
£19,518.83 – £21,703.83
211
to
251
29.7 (9.5)
to
35.3 (8.0)
2
Transporter shuttle SE
long wheelbase
£21,588.83 – £24,533.83
211
to
251
29.7 (9.5)
to
35.3 (8.0)
2
Transporter long wheelbase
with optional medium roof
£17,908.83 – £21,573.83
211
to
251
29.7 (9.5)
to
35.3 (8.0)
1
Transporter long wheelbase
with optional high roof
£18,323.83 – £22,013.83
217
to
229
32.8 (8.6)
to
34.4 (8.2)
1
Crafter medium wheelbase
with optional low roof
£22,548.62 – £25,388.62
--
1
Crafter long wheelbase
with high roof
£24,168.62 – £27,008.62
255
to
267
20.2 (14.0)
to
35.8 (7.9)
1
Introduction.
Transporting passengers is a specialist business,
and there are a number of basic questions you’ll
need to answer before you start.
How many seats will you need? What level of
comfort do you require? How important is fuel
consumption? What about servicing, warranties,
available accessories and of course,
finance options?
All these, and many other questions, need to
be answered before you can make an informed
decision. One that’s right for your business. And
because the Volkswagen Commercial Vehicle range
gives you such a wide choice, you’re sure to get
exactly what you need.
This brochure aims to make that process as
easy as possible. We suggest you keep the ‘Quick
reference guide’ and ‘Build your vehicle’ pages
open as you browse to help you in your choice.
So let’s go to work…
Crafter medium wheelbase
with high roof
£23,348.62 – £26,188.62
255
to
267
20.2 (14.0)
to
35.8 (7.9)
1
Image shows a Crafter with optional fog lights and 16" alloy wheels.
2
TO
9
8
TO
9
8
TO
9
2
TO
9
2
TO
9
8
TO
9
8
TO
9
2
TO
9
2
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9
2
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9
2
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9
2
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9

The Volkswagen
passenger carrier range.
Dependability is built into the very fabric of the
Volkswagen Commercial Vehicles’ offering. So is
quality. So you don’t have to worry about it – you
can be absolutely certain that whichever model you
finally choose, it’ll do the job, day in, day out.
So here are a few of the benefits that come
as standard:
• UK-wide Van Centre network support
• Finance options tailored to suit your business
• Seating layouts allowing from 2 to 9 seats
• Wheelchair accessibility options through the
Engineered for you™scheme
• Value-for-money parts
• LongLife servicing
• Free 3-year Volkswagen Roadside Assistance
• Wide range of accessories for all models
• High residual values*.
The Volkswagen Caddy Maxi window van and Life
is now available. For more information on these
vehicles, please contact your nearest retailer and
request the ‘Caddy Maxi range’ brochure.
* According to industry influencers.
What a range it is! For starters, we’re the only
manufacturer with an automatic gearbox on a
diesel engine available across the whole of the
range. Not only that, but we have a whole host of
engine options, seating options, equipment options
and so on. But which one is the right vehicle to
choose from such a wide range? After all we have
everything from the comfortable, yet practical
Transporter and Crafter window vans to the luxury
of the Transporter shuttle models, and all with
different seating configurations, comfort levels
and accessibility options.
0908
Image shows Transporter shuttle SE with optional ‘Miyato’ alloy wheels.
0908

So which model is for me?
You probably already know roughly how many passengers you
need to carry. What level of service are you offering – executive
transfer, taxi, or minibus? If you’re a fleet manager, then you’ll
probably need a variety of options!
Remember though that there is some cross-over between
the ranges, and for example, the smallest Crafter may be
more suitable than the biggest Transporter, and of course the
Transporter window van with optional kombi pack has a
practical mix of passenger and load-carrying capability.
The ‘Quick reference guide’ on page 5 will come in handy.
If you want to carry more than 8 passengers plus driver, then
ask at your nearest Van Centre about the Engineered for you™
scheme of Accredited Converters. This brochure only covers
standard passenger-carrying vehicles. There are separate
brochures available for our panel van and chassis and double cab
ranges. There is also an accessories brochure for you to further
enhance your van. In addition, there is also a Caravelle brochure
and price list.
Now let’s take a more detailed look at each model in the
passenger-carrying range so you can begin to make your choice…
Image shows a Crafter with optional fog lights, 16" alloy wheels and second sliding door.
1110

Wheelbase
mm
Window van
low roof
Gross vehicle
weight
Model kg
Wheelbase
mm
Window van
low roof
Window van
medium roof
Window van
high roof
Transporter.
Crafter.
Summary of the Volkswagen passenger carrier range.
Gross vehicle
weight
Model kg
Gross vehicle
weight
Model kg
Wheelbase
mm
Transporter shuttle.
Your safety is such a vital factor that it is built-in,
both with the integral construction of the vehicles,
and in the features we include to protect the
occupants. A long list of safety and security features
applies to every vehicle, but may vary according to
model specifications.
Features such as the 4MOTION®all-wheel drive
system to maintain traction in poor driving
conditions, front and rear parking sensors, and
anti-theft protection for added security, all offer
particular assistance and protection when you’re
out on the road. Passive safety features include
a driver’s airbag which is standard across the
range with the option of passenger, side and
curtain airbags.
These are some of the safety features available, but
please refer to particular model specifications for
which feature is available on which model:
• ABS*
• TCS*
• EBC*
• EBD*
• Driver and passenger airbags
• Side and curtain airbags
• Third brake light
Add to all these independent suspension, stable
road holding and responsive engines and you can
be sure that you’ll be as safe as we can make you.
The rest is up to you!
Safety is a priority.
Window van
high roof
* Please refer to the glossary on page 63 of this brochure.
Indicates models fitted with optional equipment.
T30 3,000 3,000
T32 3,200 3,000
3,400
CR35 3,500 3,665
4,325
Shuttle S 3,000 3,000
Shuttle SE 3,000 3,000
3,400
3,400
1312

Main features of the Transporter window
van include:
• Carries up to 8 passengers plus driver
• Short or long wheelbase
• Tailgate as standard, rear doors optional
• Heated rear window
• Left side sliding door
• 4 TDI PD diesel engines from 84PS to 174PS
• Low, medium or high roof
• ABS Anti-lock Braking System
• 2 front and 5 rear seating configurations.
More detailed specifications and options can be
found on the following pages.
The Volkswagen Transporter window van.
The world-renowned Transporter has grown a solid
reputation from year to year, winning many awards
along the way. Packed full of innovative ideas,
the latest Transporter window van is even better
equipped than any of its predecessors. And that’s
not surprising. You’d be hard pushed to fault this
vehicle – its versatility, features, specification and
overall good looks make it a winner for all kinds of
businesses, and for all kinds of reasons.
As an example of the outstanding technology
that has been invested in this range, there are
four innovative and extremely economical TDI
‘Pumpe Duese’ (PD) diesel engines. These provide
outstanding load-pulling capability, great fuel
economy, and make the Transporter an absolute
pleasure to drive.
The window van can easily be adapted to your
needs, with the flexibility to delete windows,
change seating configurations and allow
conversion for wheelchair accessibility.
1514

Body.
• 80 litre lockable fuel tank
• Black wheel centre caps
• Externally adjustable exterior mirrors:
- Convex on passenger’s side
- Spherical on driver’s side
• Front and rear towing eyes
• Galvanised full steel body
• Grey bumpers
• Heat reflective glass
• Jack and tool kit (heavy duty on T32 models)
with steel spare wheel
• Tailgate with heated rear window and wash/
wiper system
Transporter window van standard specifications.
Interior.
Cab area:
• 2 folding and pivoted sun visors
• Dash mounted gear lever
• Driver’s seat with height, lumbar,
reach and rake adjustment
• ‘Inca’ fabric seat covers
• Interior light
• Rear view mirror with anti-dazzle function
• Rubber floor covering
• Single passenger seat with reach and
rake adjustment
• Storage:
- 2 storage compartments in dash panel
- 2 storage compartments in driver’s door
- 2 storage compartments in passenger door
- Drinks holder
- Lockable glove compartment
- Open storage compartment in dash panel
including mobile phone holder
- Overhead storage
- Storage net on lower dash passenger side
Rear:
• 2 door-activated interior lights
• Ashtray
• Childlocks (not on optional
unglazed rear doors)
• Fixed side windows
• Interior entry step
• Rear door interior release lever
• Rubber floor covering
• Side sliding door on left
Functional.
• 12V socket
• Digital clock
• Manually controlled heating system with
dust and pollen filter and air recirculation
• Radio/single CD player (2 DIN) with
2 speakers
• Remote central locking with deadlocks
and 2 remote keys
• Rev counter
• Warning buzzer for lights left on
• Windscreen wiper with variable intermittent
delay and wash/wiper system
Technical.
• Front and rear axle:
- Anti-roll bars, front and rear
- Front McPherson strut suspension
- Independent suspension
- Rear miniblock springs
- Telescopic shock absorbers
• Hydraulic brake system with ventilated
disc brakes
• Power steering
• Rear differential lock (4MOTION®only)
• Steel wheels: 6.5J x 16
(7J x 17 on LWB T32 174PS)
• Tyres: 205/65 R16
(on 84 and 102PS versions)
215/65 R16
(on 130 and 174PS versions)
All weather 215/60 R17C
(on LWB T32 174PS)
Safety and security.
• 3rd brake light
• ABS: Anti-lock Braking System
• Breaksafe steering wheel lock
• Driver and passenger airbags
• EBD: Electronic Brakeforce Distribution
• Electronic immobiliser ‘Transponder’
• ESP: Electronic Stabilisation Programme
(130PS 4MOTION®only) including Active
Rollover Protection (ARP), brake assist system,
maximum brake support, prefill and fading
brake support and rain brake support
• Halogen main headlights with headlight
range control
• Height adjustable head restraints
• Height adjustable, tensioning seat belts
for outer cab seats
• Height and rake adjustable safety
steering column
• Rear fog light
• Three-point inertia reel seat belts for all seats
Radio/CD player. Halogen headlights. Dash mounted gear lever. Remote control central locking. Driver and passenger airbags.Storage in driver and front passenger doors.
1716

See the factory options for more information.
The Transporter with optional kombi pack.
Main features include:
• Carries up to 5 passengers (plus driver)
plus your load
• Short or long wheelbase
• Tailgate as standard, rear doors optional
• Heated rear window
• Left side sliding door with or without windows
• 3 TDI PD diesel engines from 102PS to 174PS
• Low, medium or high roof
• ABS and driver and passenger airbags.
The Transporter window van with optional kombi
pack is the dual-purpose passenger/load carrying
combination. If you need to carry up to 5 passengers
and take loads of other equipment with you in the
back, then this option is for you. This way you can
delete the rear side windows to conceal the load,
and add a second row of seats to take additional
passengers. Just specify a kombi pack on the T32
Transporter window van.
Total retail
including
VAT £ †
VAT £ †
Basic retail
excluding
VAT £ †
Manufacturer’s RRP
Model
excluding
VAT £ †
Ins.
group**
including
VAT £ †
Total retail including OTR*
Window van short wheelbase.
Window van long wheelbase.
Transporter window van recommended retail prices.
*OTR (on the road) package
for window van includes the
following (band F):
Delivery to retailer £443.83
Number plates £20.00
VAT £81.17
Road fund licence £210.00
First registration fee £55.00
Total £810.00
†Calculated at 17.5% on all products.
** Insurance group: As advised by the Association of British Insurers (ABI).
Please see www.abi.org.uk/carinsurance for more information.
T30 84PS TDI PD 7HB162 15,140.00 2,649.50 17,789.50 15,868.83 18,599.50 6E-T2
130PS TDI PD Tiptronic 7HB103 18,060.00 3,160.50 21,220.50 18,978.83 22,220.50 6E-T2
130PS TDI PD 4MOTION®7HB105 19,260.00 3,370.50 22,630.50 20,178.83 23,630.50 6E-T2
174PS TDI PD 7HB111 18,540.00 3,244.50 21,784.50 19,268.83 22,594.50 6E-T2
CO2emissions-based Vehicle Excise Duty.
Vehicle Excise Duty (Road Fund Licence) is based upon the type of fuel a vehicle
uses and its carbon dioxide (CO2) emissions, measured in grams per kilometre
(g/km). The DVLA has created seven categories for diesel engines.
T32 102PS TDI PD 7HBD72 16,210.00 2,836.75 19,046.75 16,938.83 19,856.75 6E-T2
130PS TDI PD 7HBD01 17,410.00 3,046.75 20,456.75 18,138.83 21,266.75 7E-T2
*OTR (on the road) package
for window van (Tiptronic
and 4MOTION®) includes
the following (band G):
Delivery to retailer £443.83
Number plates £20.00
VAT £81.17
Road fund licence £400.00
First registration fee £55.00
Total £1000.00
T32 102PS TDI PD 7HJD42 16,790.00 2,938.25 19,728.25 17,518.83 20,538.25 7E-T2
130PS TDI PD 7HJD01 17,990.00 3,148.25 21,138.25 18,718.83 21,948.25 7E-T2
174PS TDI PD 7HJD11 19,470.00 3,407.25 22,877.25 20,198.83 23,687.25 7E-T2
Bands £
A – up to 100 g/km 0.00
B – 101 to 120 g/km 35.00
C – 121 to 150 g/km 120.00
D – 151 to 165 g/km 145.00
E – 166 to 185 g/km 170.00
F – over 185 g/km 210.00
G – over 225 g/km 400.00
1918

Total retail
including
VAT £ †
VAT £ †
Basic retail
excluding
VAT £ †
Manufacturer’s RRP
LWBSWB
Paint options.
16" ‘Miyato’ alloy wheel. 17" ‘Solace’ alloy wheel. Cruise control. ESP. 4MOTION®only.
T30
Factory fitted options.
Options packs.
Kombi pack. T32 only. Satellite navigation system.
• Options.
- Not available.
†Calculated at 17.5% on all products.
T32 T32
Total retail
including
VAT £ †
VAT £ †
Basic retail
excluding
VAT £ †
Manufacturer’s RRP
LWBSWB
T30 T32 T32
Metallic and pearl paint • • • 460.00 80.50 540.50
Black paint - 9000 • • • 265.00 46.38 311.38
Danish blue paint - 9506 • • • 100.00 17.50 117.50
Stone blue paint - 9544 • • • 100.00 17.50 117.50
1Battery - second: 72Ah with dual passenger seat, 80Ah with single passenger seat.
2
ESP: Also includes Active Rollover Protection (ARP), maximum brake support (more
braking power for fully loaded vehicles), prefill (to reduce stopping distance/time),
fading brake support and improved hydraulic brake assist.
3
Privacy glass: All rear and side windows from ‘B’ pillar back, where fitted,
are dark tinted.
4Towbars: An adaptor is available from Van Centres, to allow connection
to twin 7 pin sockets. Only one front towing eye with towbars.
5All weather tyres are standard on LWB T32 174PS TDI PD.
6Battery uprated to 80Ah on 84/102PS engines, 95Ah on 130/174PS engines.
7Battery uprated to 95Ah.
8Dual bench seat includes ISOFIX child seat mountings.
9Satellite navigation A: Replaces radio/in-dash CD player, includes RDS radio
function with single CD and CD changer control, where fitted (audio CDs cannot be
played when using navigation function).
10 Satellite navigation B: Replaces radio/in-dash CD player, includes RDS radio
function and CD changer control, where fitted (audio CDs cannot be played).
Transporter window van factory options.
Alloy wheels - ‘Miyato’ 16" with 215/65 R16 tyres,
4with steel spare (84PS engine only) • - - 425.00 74.38 499.38
Alloy wheels - ‘Miyato’ 16", 4with steel spare
(130/174PS engines only) • - - 335.00 58.63 393.63
Alloy wheels - ‘Solace’ 17" with 235/55 R17 tyres, 4with steel
spare (130/174PS engines only, not with tyres - all weather) • - - 885.00 154.88 1,039.88
Battery - second (included with parking heater A and B)1• • • 120.00 21.00 141.00
CD changer - six disc • • • 245.00 42.88 287.88
Cruise control • • • 155.00 27.13 182.13
ESP (standard on 130PS 4MOTION®)2• • • 285.00 49.88 334.88
Fog lights - front • • • 130.00 22.75 152.75
Mud flaps - front and rear • • • 85.00 14.88 99.88
Parking brake - hill hold control (includes ESP) (not with 4MOTION®) • • • 325.00 56.88 381.88
Parking brake - hill hold control (only 4MOTION®) • - - 40.00 7. 0 0 47.00
Parking sensors - rear • • • 180.00 31.50 211.50
Privacy glass - rear (not with roof packs E or F)3• • • 200.00 35.00 235.00
Roof load rack preparation (not with medium or high roof packs) • • • 65.00 11.38 76.38
Smoking pack - ashtray, cigarette lighter and cup holder • • • 15.00 2.63 17.63
Sunroof - glass, electric, front (not with air conditioning pack E,
roof ventilation/extraction - rear compartment, side door pack A,
medium or high roof packs) • • • 430.00 75.25 505.25
Tachograph - digital, includes console on dash • • • 430.00 75.25 505.25
Towbar - fixed ball with 13 pin socket4• • • 330.00 57.75 387.75
Towbar - removable ball with 13 pin socket4• • • 410.00 71.75 481.75
Trip computer (included with satellite navigation) • • • 100.00 17.50 117.50
Tyres - all weather, 215/65 R16 (84/102PS engines only) • • • 180.00 31.50 211.50
Tyres - all weather (130PS/174PS engines only,
not with alloy wheels - Solace 17")5• • • 85.00 14.88 99.88
Alarm Pack A - perimeter with back-up horn 6 • • • 120.00 21.00 141.00
Alarm pack B - with interior (cab only) and tow away
protection (not with medium or high roof packs
or roof ventilation/extraction) 7 • • • 140.00 24.50 164.50
Electric pack B - electric windows, electrically heated and
adjustable mirrors and internal central locking control • • • 310.00 54.25 364.25
Electric pack C - electric windows, electrically heated,
adjustable and folding mirrors and internal
central locking control • • • 385.00 67.38 452.38
Kombi pack A - 1st row single seat left and dual seat right, sliding
windows in side door and opposite, without rear side windows
(not with seat packs K to P, side door pack A, window packs
or air conditioning pack E) (not with T30 SWB models)8 - • • 760.00 133.00 893.00
Kombi pack B - 1st row 3-seat bench, folding and tipping, sliding
windows in side door and opposite, without rear side windows
(not with seat packs K to P, window packs or air conditioning pack E)
(not with T30 SWB models) - • • 760.00 133.00 893.00
Satellite navigation A - monochrome screen,
includes trip computer 6, 9 • • • 1,130.00 197.75 1,327.75
Satellite navigation B - colour screen, includes trip computer 6, 10 • • • 1,720.00 301.00 2,021.00
Visibility pack A - headlamp washers, fluid level indicator
and heated washer jets • • • 155.00 27.13 182.13
Visibility pack B - rain sensor and automatic dimming
rear view mirror • • • 80.00 14.00 94.00
2120