Vololink VoloFone VF100 User manual

VF100 –Fixed Wireless Terminal
Voice SMS Internet

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 1 of 50
Contents
Safe and Efficient Use.......................................................................................................................4
Radio Frequency Energy...................................................................................................................4
Electronic Devices.............................................................................................................................4
About the VoloFone™ VF100 ............................................................................................................5
Voice Services...............................................................................................................................5
Internet Services............................................................................................................................5
SMS Services................................................................................................................................5
Getting Started..................................................................................................................................6
How to use this Manual .....................................................................................................................6
Conventions used in this Manual....................................................................................................6
Installing the USIM card.....................................................................................................................7
Removing the USIM card...................................................................................................................7
VoloFone™ VF100 Connections........................................................................................................8
Resetting the VoloFone™ VF100 ...................................................................................................8
VoloFone™ VF100 Front Panel .......................................................................................................10
Signal Strength............................................................................................................................ 10
Mobile Network Connection.......................................................................................................... 10
On/Off Hook................................................................................................................................. 11
Message......................................................................................................................................11
Local Area Network......................................................................................................................11
Power Supply............................................................................................................................... 11
Setting up the VoloFone™ VF100.................................................................................................... 12
VoloFone™ VF100 Location ........................................................................................................12
Connecting the VoloFone™ VF100 to a Computer...........................................................................12
Preparation..................................................................................................................................12
Checking the Connection.............................................................................................................13
Voice Services.................................................................................................................................15
VoloAdmin™ ................................................................................................................................... 15
APN (Access Point Name) ...........................................................................................................15
The Test Button ...........................................................................................................................15
SIM ................................................................................................................................................. 16
Power-on PIN Lock......................................................................................................................16
Change PIN................................................................................................................................. 17
PUK (Personal Unlocking Key).....................................................................................................18
WAN ...............................................................................................................................................19
Configuring the APN (Access Point Name)................................................................................... 19
Configuring PPP Authentication ...................................................................................................20
LAN.................................................................................................................................................21
Settings .......................................................................................................................................22
VPN.............................................................................................................................................22
Port Forward................................................................................................................................23
Telephone....................................................................................................................................... 24
Telephone Settings...................................................................................................................... 24
Default Dial..................................................................................................................................25
Telephone Supplementary Services.............................................................................................26
Call Forwarding............................................................................................................................ 26
Call Barring.................................................................................................................................. 27
Configuring Supplementary Services using the Phone Keypad ........................................................28
Introduction.................................................................................................................................. 28
Cancelling a Command................................................................................................................30
Command Success/Failure Indication...........................................................................................30
System Configuration ......................................................................................................................31
Password Change........................................................................................................................31

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 2 of 50
Setting the Date and Time............................................................................................................32
Updating the VoloFone™Firmware..............................................................................................32
Save/Restore Configuration.............................................................................................................34
Event Log........................................................................................................................................36
Factory Defaults.............................................................................................................................. 37
Restarting the VoloFone™ VF100 ...................................................................................................38
Creating a Login Shortcut (Optional)................................................................................................39
SMS Services.................................................................................................................................. 39
Reply to an SMS message...........................................................................................................40
Forward an SMS message...........................................................................................................40
Delete an SMS message..............................................................................................................40
Creating a new SMS message.....................................................................................................41
Adding new entries to the Contacts page......................................................................................41
Editing an entry in the Contacts list............................................................................................... 42
Deleting an entry in the Contacts list ............................................................................................42
Saving a Draft Copy of a Message ............................................................................................... 42
Sent Messages............................................................................................................................ 43
Troubleshooting............................................................................................................................... 44
Unable to Access VoloAdmin™....................................................................................................46
No Internet Access....................................................................................................................... 46
Telephone Service not available...................................................................................................44
No LAN Connection..................................................................................................................... 45
VoloFone™ VF100 fails to start normally......................................................................................46
Glossary..........................................................................................................................................47
Technical Specification....................................................................................................................49

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 3 of 50
List of Tables
Table of Access Point Names.................................................................................................................16
Table of Supplementary Phone Services.................................................................................................29
COPYRIGHT NOTICE
This document has been prepared and written by Vololink Pty Ltd, and is copyright. Other than for the
purposes of and subject to the conditions prescribed under the Copyright Act, no part of it may in any
form or by any means (electronic, mechanical, micro copying, photocopying, recording or otherwise) be
reproduced, stored in a retrieval system or transmitted without prior written permission from Vololink Pty
Ltd. Product or company names are trademarks or registered trademarks of their respective holders.

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 4 of 50
Safe and Efficient Use
Note: please read this information before using your VoloFone™VF100.
Save this user manual as it contains important safety information and operating instructions.
The VoloFone™ VF100 is intended for indoor use only.
The VoloFone™ VF100 must not be connected to telephone cabling that leaves the building.
Use only the supplied AC adaptor.
Should it be necessary please return the VoloFone™ VF100 to your supplier for repair.
The (optional) battery base of the VoloFone™ VF100 contains a backup battery.
Ensure the main unit is securely located on the base.
If mains power fails, the (optional) battery backup will continue to power the VoloFone™ VF100 for
several hours.
Once mains power returns, the (optional) backup battery will be recharged without any user intervention.
If unit is going to be left without mains power for more than a few days, disconnect the (optional) backup
battery by removing the base. This will prolong the battery life.
The (optional) backup battery has an expected life of 5 years under normal use and conditions.
Replace the (optional) backup battery only with the same type. There is a risk of explosion if the battery is
replaced by an incorrect type.
When installing a backup battery in the base of the VoloFone™ VF100, ensure the battery cable is
installed with correct polarity: the positive (red) lead should go to the positive (red) battery terminal.
Radio Frequency Energy
Your VoloFone™ VF100 is both a radio transmitter and receiver. When the VoloFone™ VF100 is turned on,
it receives and transmits RF (Radio Frequency) energy. The system that handles your call when you are
using your VoloFone™ VF100 controls the power level at which your VoloFone™ VF100 transmits.
All VoloFone™ VF100 terminals are designed to operate within the limits for exposure to RF energy set by
national authorities and international health agencies. These limits are verified by SAR (Specific Absorption
Rate) measurements; which are usually performed on products that are intended for use at the ear. As the
VoloFone™ VF100 is not intended be used close to the human body SAR measurements are not applicable
to the VoloFone™ VF100.
Electronic Devices
Most modern electronic equipment, for example equipment in hospitals and cars, is shielded from the effects
of RF energy. However, certain electronic equipment is not, so the RF energy from the VoloFone™ VF100
may affect some electronic equipment, therefore:
Do not use your VoloFone™ VF100 near medical equipment without requesting permission.
Do not use your VoloFone™ VF100 in airplanes.
Pacemaker patients should be aware that the use of a VoloFone™ VF100 close to a pacemaker may
cause the pacemaker to malfunction.
Some hearing aids might be disturbed if placed very close to the VoloFone™ VF100.
Electrical devices connected to the same AC power outlet that is used by the VoloFone™ VF100 may
generate excessive interference to the VoloFone™ VF100.

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 5 of 50
About the VoloFone™ VF100
Vololink has developed one of the leading fixed wireless terminal products available today for the UMTS
market. The VoloFone™VF100 is a 3G WCDMA/UMTS tri-band product which can be used anywhere in the
world. The product operates across the 850, 1900 and 2100 MHz wireless bands.
The VoloFone™VF100 is also capable of operating across the GSM/GPRS/EDGE bands, namely the 850,
900, 1800 and 1900 MHz bands. The product automatically defaults to these wireless bands where 3G
network services are not available.
The product is designed to be free standing.
A VoloFone™VF100 is the equivalent of a combined internet connection and a phone line. Telephone
handsets and computer equipment can be connected in the normal way using a standard RJ11 telephone
jack and RJ45 Ethernet connector.
Just add an activated USIM card and power it up and in an area where there is 3G signal (or
GSM/GPRS/EDGE signal) and the communications services will be instantly available.
Once the VoloFone™VF100 has been connected and powered up, the following services are available:
Voice Services
The VoloFone™VF100 provides the equivalent of a PSTN or fixed line connection via the 3G mobile
network. Just plug in a standard analogue handset or an answering system with extension handsets. The
VoloFone™VF100 is compatible with most RJ11 based handset solutions available on the market today
that support tone dialling. The VoloFone™ VF100 does not support old handsets that are capable of pulse
dialling only.
Internet Services
The VoloFone™VF100 provides a true broadband solution with HSDPA services enabled on the 3G
network. Connect your computer and you will be able to surf the Internet at speeds up to 7.2 MBits per
second.
SMS Services
The VoloFone™VF100 is a 3G mobile device so you can receive and send SMS messages. On your
computer you can create, view and reply to SMS messages in the same way you would with any mobile
phone.

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 6 of 50
Getting Started
The first step is to check that the VoloFone™VF100 package that you have purchased is complete.
The following is the packing list:
1 VoloFone™VF100
1 Base
1 Backup battery (Optional)
1 Power Supply and power cable
1 Ethernet Cable
1 RJ11 Telephone Cable
1 Antenna
1 CD (Contains the User Manual)
If any component is missing, please contact the retailer where you purchased the VoloFone™.
How to use this Manual
The manual is arranged in easy to follow sections. Use the Contents page to locate a particular topic.
Each section refers to its functionality as follows:
Voice How to use the VoloFone™VF100 as a Phone connection.
Internet How to use the VoloFone™VF100 as your Internet connection.
SMS How to use the VoloFone™VF100 to send and receive SMS messages.
As with computers, there is a lot of jargon and acronyms associated with wireless communications. To make
understanding this manual easier, a Glossary of Terms is included.
For the technically minded a full Specification Sheet is included at the end of this manual.
There is a Troubleshooting section to assist with any difficulties that you may have with the VoloFone™
VF100.
Conventions used in this Manual
A list has bullets in the left margin - the same bullets as used in this list.
An important note or warning has the icon in the left margin.
A suggestion or hint has the icon in the left margin.
Informational text has the icon in the left margin.
Emphasized text is displayed bold.
Critical text is displayed in bold bright red.
Hyperlinks are displayed in underlined blue.

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 7 of 50
Installing the USIM card
Before attempting to install the USIM card, disconnect the power pack.
The USIM card is installed in the underside of the VoloFone™VF100. To install the USIM card proceed as
follows:
1 Turn the VoloFone™over to reveal the USIM slot shown below.
Front ►
2 Insert the USIM card with the cut corner facing the front of the VoloFone™VF100.
3 Gently press the USIM card into the slot. You will feel a click as the card seats.
USIM
shown
fitted ►
4 Place the VoloFone™VF100 back onto the base and push down to lock together.
Removing the USIM card
Before attempting to remove the USIM card, disconnect the power pack.
To remove the USIM card simply press gently on the card. You will feel a click as the card is released. The
card is ejected from the USIM slot.

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 8 of 50
VoloFone™VF100 Connections
The following diagram shows the rear panel of the VoloFone™VF100 and describes the purpose of each
connection.
Antenna (RF) –attach the supplied antenna to this connector.
Serial port –this is used for diagnostic/maintenance purposes/reserved for future use.
USB (Universal Serial Bus) port –this is used for diagnostic/maintenance
purposes/reserved for future use.
Ethernet port (LAN) –plug a network cable in here. The Link light (green) denotes a
network connection. The Activity light (yellow) denotes network traffic.
Phone port (RJ11) –connect a phone here.
Power Supply –connect the power supply cable here.
Reset Button –Use a paper clip to reset the VoloFone™VF100. See below for
further information on resetting the VoloFone™ VF100.
Resetting the VoloFone™ VF100
The unit can be reset at any time after the first LEDs sequence appears after a power cycle. This is done by
pressing and holding down the reset button (use a paperclip to do this). The VoloFone™acknowledges the
reset button press using its front panel LEDs:
1. LEDs turn red - first acknowledgment of reset button press.
2. LEDs turn green - 5 seconds after first acknowledgment.
3. LEDs turn red again - 10 seconds after first acknowledgement.
The reset button of the VoloFone™VF100 has three functions:
1. Reboot the VoloFone™VF100
Press and hold the reset button down for a period between the first and second indications; that is, less
than 5 seconds (between the first red LEDs and the green LEDs indication).
This is equivalent to cycling the power of the VoloFone™VF100 by unplugging it from the battery base (if
applicable) and unplugging the power supply.

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 9 of 50
2. Reset the VoloFone™VF100 configuration to factory defaults
Press and hold the reset button for a period between indication step 2 and 3; that is, until after the LEDs
turn green (more than 5 seconds) and release the button before the LEDs turn red again (less than 10
seconds).
3. Clear the VoloFone™VF100 flash memory
Press and hold the reset button for a period of greater than 10 seconds, until after the LEDs turn red
again. This will wipe the user area of flash memory which includes SMS messages and the Event Log.
This final action should be used as a last resort when troubleshooting a problem with your VoloFone™
VF100.