Vololink VoloFone VF100 User manual

VF100 –Fixed Wireless Terminal
Voice SMS Internet

VoloFone™ VF100 User Manual
Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 1 of 50
Contents
Safe and Efficient Use.......................................................................................................................4
Radio Frequency Energy...................................................................................................................4
Electronic Devices.............................................................................................................................4
About the VoloFone™ VF100 ............................................................................................................5
Voice Services...............................................................................................................................5
Internet Services............................................................................................................................5
SMS Services................................................................................................................................5
Getting Started..................................................................................................................................6
How to use this Manual .....................................................................................................................6
Conventions used in this Manual....................................................................................................6
Installing the USIM card.....................................................................................................................7
Removing the USIM card...................................................................................................................7
VoloFone™ VF100 Connections........................................................................................................8
Resetting the VoloFone™ VF100 ...................................................................................................8
VoloFone™ VF100 Front Panel .......................................................................................................10
Signal Strength............................................................................................................................ 10
Mobile Network Connection.......................................................................................................... 10
On/Off Hook................................................................................................................................. 11
Message......................................................................................................................................11
Local Area Network......................................................................................................................11
Power Supply............................................................................................................................... 11
Setting up the VoloFone™ VF100.................................................................................................... 12
VoloFone™ VF100 Location ........................................................................................................12
Connecting the VoloFone™ VF100 to a Computer...........................................................................12
Preparation..................................................................................................................................12
Checking the Connection.............................................................................................................13
Voice Services.................................................................................................................................15
VoloAdmin™ ................................................................................................................................... 15
APN (Access Point Name) ...........................................................................................................15
The Test Button ...........................................................................................................................15
SIM ................................................................................................................................................. 16
Power-on PIN Lock......................................................................................................................16
Change PIN................................................................................................................................. 17
PUK (Personal Unlocking Key).....................................................................................................18
WAN ...............................................................................................................................................19
Configuring the APN (Access Point Name)................................................................................... 19
Configuring PPP Authentication ...................................................................................................20
LAN.................................................................................................................................................21
Settings .......................................................................................................................................22
VPN.............................................................................................................................................22
Port Forward................................................................................................................................23
Telephone....................................................................................................................................... 24
Telephone Settings...................................................................................................................... 24
Default Dial..................................................................................................................................25
Telephone Supplementary Services.............................................................................................26
Call Forwarding............................................................................................................................ 26
Call Barring.................................................................................................................................. 27
Configuring Supplementary Services using the Phone Keypad ........................................................28
Introduction.................................................................................................................................. 28
Cancelling a Command................................................................................................................30
Command Success/Failure Indication...........................................................................................30
System Configuration ......................................................................................................................31
Password Change........................................................................................................................31

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Setting the Date and Time............................................................................................................32
Updating the VoloFone™Firmware..............................................................................................32
Save/Restore Configuration.............................................................................................................34
Event Log........................................................................................................................................36
Factory Defaults.............................................................................................................................. 37
Restarting the VoloFone™ VF100 ...................................................................................................38
Creating a Login Shortcut (Optional)................................................................................................39
SMS Services.................................................................................................................................. 39
Reply to an SMS message...........................................................................................................40
Forward an SMS message...........................................................................................................40
Delete an SMS message..............................................................................................................40
Creating a new SMS message.....................................................................................................41
Adding new entries to the Contacts page......................................................................................41
Editing an entry in the Contacts list............................................................................................... 42
Deleting an entry in the Contacts list ............................................................................................42
Saving a Draft Copy of a Message ............................................................................................... 42
Sent Messages............................................................................................................................ 43
Troubleshooting............................................................................................................................... 44
Unable to Access VoloAdmin™....................................................................................................46
No Internet Access....................................................................................................................... 46
Telephone Service not available...................................................................................................44
No LAN Connection..................................................................................................................... 45
VoloFone™ VF100 fails to start normally......................................................................................46
Glossary..........................................................................................................................................47
Technical Specification....................................................................................................................49

VoloFone™ VF100 User Manual
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List of Tables
Table of Access Point Names.................................................................................................................16
Table of Supplementary Phone Services.................................................................................................29
COPYRIGHT NOTICE
This document has been prepared and written by Vololink Pty Ltd, and is copyright. Other than for the
purposes of and subject to the conditions prescribed under the Copyright Act, no part of it may in any
form or by any means (electronic, mechanical, micro copying, photocopying, recording or otherwise) be
reproduced, stored in a retrieval system or transmitted without prior written permission from Vololink Pty
Ltd. Product or company names are trademarks or registered trademarks of their respective holders.

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Copyright © Vololink Pty Ltd 2006-08 V1.1 Jan 2008 Page 4 of 50
Safe and Efficient Use
Note: please read this information before using your VoloFone™VF100.
Save this user manual as it contains important safety information and operating instructions.
The VoloFone™ VF100 is intended for indoor use only.
The VoloFone™ VF100 must not be connected to telephone cabling that leaves the building.
Use only the supplied AC adaptor.
Should it be necessary please return the VoloFone™ VF100 to your supplier for repair.
The (optional) battery base of the VoloFone™ VF100 contains a backup battery.
Ensure the main unit is securely located on the base.
If mains power fails, the (optional) battery backup will continue to power the VoloFone™ VF100 for
several hours.
Once mains power returns, the (optional) backup battery will be recharged without any user intervention.
If unit is going to be left without mains power for more than a few days, disconnect the (optional) backup
battery by removing the base. This will prolong the battery life.
The (optional) backup battery has an expected life of 5 years under normal use and conditions.
Replace the (optional) backup battery only with the same type. There is a risk of explosion if the battery is
replaced by an incorrect type.
When installing a backup battery in the base of the VoloFone™ VF100, ensure the battery cable is
installed with correct polarity: the positive (red) lead should go to the positive (red) battery terminal.
Radio Frequency Energy
Your VoloFone™ VF100 is both a radio transmitter and receiver. When the VoloFone™ VF100 is turned on,
it receives and transmits RF (Radio Frequency) energy. The system that handles your call when you are
using your VoloFone™ VF100 controls the power level at which your VoloFone™ VF100 transmits.
All VoloFone™ VF100 terminals are designed to operate within the limits for exposure to RF energy set by
national authorities and international health agencies. These limits are verified by SAR (Specific Absorption
Rate) measurements; which are usually performed on products that are intended for use at the ear. As the
VoloFone™ VF100 is not intended be used close to the human body SAR measurements are not applicable
to the VoloFone™ VF100.
Electronic Devices
Most modern electronic equipment, for example equipment in hospitals and cars, is shielded from the effects
of RF energy. However, certain electronic equipment is not, so the RF energy from the VoloFone™ VF100
may affect some electronic equipment, therefore:
Do not use your VoloFone™ VF100 near medical equipment without requesting permission.
Do not use your VoloFone™ VF100 in airplanes.
Pacemaker patients should be aware that the use of a VoloFone™ VF100 close to a pacemaker may
cause the pacemaker to malfunction.
Some hearing aids might be disturbed if placed very close to the VoloFone™ VF100.
Electrical devices connected to the same AC power outlet that is used by the VoloFone™ VF100 may
generate excessive interference to the VoloFone™ VF100.

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About the VoloFone™ VF100
Vololink has developed one of the leading fixed wireless terminal products available today for the UMTS
market. The VoloFone™VF100 is a 3G WCDMA/UMTS tri-band product which can be used anywhere in the
world. The product operates across the 850, 1900 and 2100 MHz wireless bands.
The VoloFone™VF100 is also capable of operating across the GSM/GPRS/EDGE bands, namely the 850,
900, 1800 and 1900 MHz bands. The product automatically defaults to these wireless bands where 3G
network services are not available.
The product is designed to be free standing.
A VoloFone™VF100 is the equivalent of a combined internet connection and a phone line. Telephone
handsets and computer equipment can be connected in the normal way using a standard RJ11 telephone
jack and RJ45 Ethernet connector.
Just add an activated USIM card and power it up and in an area where there is 3G signal (or
GSM/GPRS/EDGE signal) and the communications services will be instantly available.
Once the VoloFone™VF100 has been connected and powered up, the following services are available:
Voice Services
The VoloFone™VF100 provides the equivalent of a PSTN or fixed line connection via the 3G mobile
network. Just plug in a standard analogue handset or an answering system with extension handsets. The
VoloFone™VF100 is compatible with most RJ11 based handset solutions available on the market today
that support tone dialling. The VoloFone™ VF100 does not support old handsets that are capable of pulse
dialling only.
Internet Services
The VoloFone™VF100 provides a true broadband solution with HSDPA services enabled on the 3G
network. Connect your computer and you will be able to surf the Internet at speeds up to 7.2 MBits per
second.
SMS Services
The VoloFone™VF100 is a 3G mobile device so you can receive and send SMS messages. On your
computer you can create, view and reply to SMS messages in the same way you would with any mobile
phone.

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Getting Started
The first step is to check that the VoloFone™VF100 package that you have purchased is complete.
The following is the packing list:
1 VoloFone™VF100
1 Base
1 Backup battery (Optional)
1 Power Supply and power cable
1 Ethernet Cable
1 RJ11 Telephone Cable
1 Antenna
1 CD (Contains the User Manual)
If any component is missing, please contact the retailer where you purchased the VoloFone™.
How to use this Manual
The manual is arranged in easy to follow sections. Use the Contents page to locate a particular topic.
Each section refers to its functionality as follows:
Voice How to use the VoloFone™VF100 as a Phone connection.
Internet How to use the VoloFone™VF100 as your Internet connection.
SMS How to use the VoloFone™VF100 to send and receive SMS messages.
As with computers, there is a lot of jargon and acronyms associated with wireless communications. To make
understanding this manual easier, a Glossary of Terms is included.
For the technically minded a full Specification Sheet is included at the end of this manual.
There is a Troubleshooting section to assist with any difficulties that you may have with the VoloFone™
VF100.
Conventions used in this Manual
A list has bullets in the left margin - the same bullets as used in this list.
An important note or warning has the icon in the left margin.
A suggestion or hint has the icon in the left margin.
Informational text has the icon in the left margin.
Emphasized text is displayed bold.
Critical text is displayed in bold bright red.
Hyperlinks are displayed in underlined blue.

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Installing the USIM card
Before attempting to install the USIM card, disconnect the power pack.
The USIM card is installed in the underside of the VoloFone™VF100. To install the USIM card proceed as
follows:
1 Turn the VoloFone™over to reveal the USIM slot shown below.
Front ►
2 Insert the USIM card with the cut corner facing the front of the VoloFone™VF100.
3 Gently press the USIM card into the slot. You will feel a click as the card seats.
USIM
shown
fitted ►
4 Place the VoloFone™VF100 back onto the base and push down to lock together.
Removing the USIM card
Before attempting to remove the USIM card, disconnect the power pack.
To remove the USIM card simply press gently on the card. You will feel a click as the card is released. The
card is ejected from the USIM slot.

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VoloFone™VF100 Connections
The following diagram shows the rear panel of the VoloFone™VF100 and describes the purpose of each
connection.
Antenna (RF) –attach the supplied antenna to this connector.
Serial port –this is used for diagnostic/maintenance purposes/reserved for future use.
USB (Universal Serial Bus) port –this is used for diagnostic/maintenance
purposes/reserved for future use.
Ethernet port (LAN) –plug a network cable in here. The Link light (green) denotes a
network connection. The Activity light (yellow) denotes network traffic.
Phone port (RJ11) –connect a phone here.
Power Supply –connect the power supply cable here.
Reset Button –Use a paper clip to reset the VoloFone™VF100. See below for
further information on resetting the VoloFone™ VF100.
Resetting the VoloFone™ VF100
The unit can be reset at any time after the first LEDs sequence appears after a power cycle. This is done by
pressing and holding down the reset button (use a paperclip to do this). The VoloFone™acknowledges the
reset button press using its front panel LEDs:
1. LEDs turn red - first acknowledgment of reset button press.
2. LEDs turn green - 5 seconds after first acknowledgment.
3. LEDs turn red again - 10 seconds after first acknowledgement.
The reset button of the VoloFone™VF100 has three functions:
1. Reboot the VoloFone™VF100
Press and hold the reset button down for a period between the first and second indications; that is, less
than 5 seconds (between the first red LEDs and the green LEDs indication).
This is equivalent to cycling the power of the VoloFone™VF100 by unplugging it from the battery base (if
applicable) and unplugging the power supply.

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2. Reset the VoloFone™VF100 configuration to factory defaults
Press and hold the reset button for a period between indication step 2 and 3; that is, until after the LEDs
turn green (more than 5 seconds) and release the button before the LEDs turn red again (less than 10
seconds).
3. Clear the VoloFone™VF100 flash memory
Press and hold the reset button for a period of greater than 10 seconds, until after the LEDs turn red
again. This will wipe the user area of flash memory which includes SMS messages and the Event Log.
This final action should be used as a last resort when troubleshooting a problem with your VoloFone™
VF100.

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VoloFone™VF100 Front Panel
The following diagram shows the front panel of the VoloFone™VF100 and describes what each of the
indicator lights represent.
See below for further information
on each of the indicator lights.
Signal Strength
Mobile Network Connection
On/Off Hook
Message
Local Area Network (LAN)
Power Supply
Blue when power is supplied to the VoloFone™VF100.
Signal Strength
Four indicators display the received signal strength. This is similar to a mobile phone signal strength
indicator. The following table describes the behaviour of the Signal Strength meter.
Status
Signal Strength meter display
Signal present
Green –1 to 4 bars depending on signal strength
Weak signal
Orange –1 bar
No signal present
No display
Mobile Network Connection
The following table describes the behaviour of the Mobile Network Connection light.
Status
Broadband Connection display
Searching for a mobile network
Orange –flashing at 1 second intervals
Connected to a GPRS/EDGE data
network
Green –flashing at 1 second intervals
Connected to a UMTS/HSDPA data
network
Green –flashing at 200 millisecond
intervals
Connected to a mobile network –voice
and SMS available, but no connection
Green –solid
SIM is not available (missing or locked)
Red –solid

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On/Off Hook
The following table describes the behaviour of the On/Off Hook light.
Status
On/Off Hook light display
Phone is On Hook and idle
Green –solid
Phone is Off Hook
Green –flashing at a consistent rate
Phone is receiving a call or dialling out
Green –flashes twice then pauses.
Pattern repeats until phone is hung up
Message
The following table describes the behaviour of the Message light.
Status
Message light display
No new messages in the SMS inbox
No display
New message in the SMS inbox
Green –flashing
Local Area Network
The following table describes the behaviour of the LAN light.
Status
LAN light display
No network cable connected to the VoloFone™
No display
Network cable is connected to the VoloFone™
and a LAN is present. (Same functionality as the
green Link light on the Ethernet [LAN] port)
Green –solid
Network traffic is detected. (Same functionality
as the yellow Activity light on the Ethernet [LAN]
port)
Green –flashing
Power Supply
The following table describes the behaviour of the Power Supply light.
Status
Power light display
The VoloFone™is running on the backup battery
Red - solid
The VoloFone™is running on the backup
battery. The reserve capacity has dropped to a
critical level
Red –flashing
The VoloFone™is connected to mains power
and the backup battery is charging
Orange –solid
The VoloFone™is connected to mains power
and the backup battery is fully charged
Green –solid
The VoloFone™is connected to mains power
with no backup battery
Green –solid
The Blue Power light is always on when power is supplied to the VoloFone™ VF100. During start up, the
VoloFone™ VF100 lights will go through the following sequence before resuming normal operations:
All Lights Orange - Chaser Sequence*of Red and Green - All Lights Off
*The Chaser Sequence involves all lights from the Mobile Network Connection down to the Power Supply.

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Setting up the VoloFone™VF100
VoloFone™VF100 Location
The signal strength available at the VoloFone™VF100 location affects the performance of the unit. The
stronger the signal, the better the VoloFone™VF100 performance.
Test several locations by moving the VoloFone™VF100 while looking at the Signal Strength Lights.
(Wait 10 to 20 seconds after each change of location for the Signal Strength to be measured and
displayed). Select a location where the maximum number of Signal Strength Lights are active.
Moving the VoloFone™VF100 as little as 5 cm can affect the Signal Strength.
Recommendations:
Select an indoor location, preferably close to a window and the roof. Generally, you will experience
better Signal Strength in these locations.
Do not install the VoloFone™VF100 in a bathroom, a wet or damp environment or an outdoor location.
Do not install the VoloFone™VF100 in locations or rooms that contain large amounts of metal, steel or
wiring. Locations that contain large amounts of metal inhibit the transmission of Radio Frequency (RF).
Do not expose the VoloFone™VF100 to extreme temperatures (near radiators, cooling vents, etc).
If you experience poor Signal Strength, an (optional) higher gain antenna may result in improvement.
Connecting the VoloFone™ VF100 to a Computer
The VoloFone™ VF100 is connected to a computer using the Ethernet (LAN) port on the back of the unit and
the Ethernet port on the computer.
Use a standard Universal Twisted Pair (UTP) network cable with RJ45 connectors for this purpose.
If the computer that you are connecting to the VoloFone™ VF100 is already configured to obtain an IP
Address and DNS server address automatically (which is usually the case), you can skip this section and
move to Checking the Connection. If this is not the case, continue with the Preparation section following.
Preparation
To prepare the computer for connection to the VoloFone™ VF100 do the following:
In Windows XP:
Load Windows Control Panel and double-click Network Connections.
Under the heading LAN or High-Speed Internet right-click Local Area Connection and select
Properties.
Select Internet Protocol (TCP/IP) and click the Properties button.
A dialog box similar to the one below appears.
In Windows Vista:
Load Windows Control Panel and double-click Network and Sharing Center.
Next to Local Area Connection, click View status.
The Local Area Connection Status window is displayed. Click the Properties button.
The Local Area Connection Properties window is displayed. Select Internet Protocol Version 4
(TCP/IPv4) and click the Properties button.

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A dialog box similar to the following appears (Windows Vista shown here)
Ensure that Obtain an IP address and Obtain DNS Server address are both set to automatic.
The VoloFone™ VF100 is a DHCP server and will provide both of these addresses.
Checking the Connection
When the VoloFone™ VF100 has been connected and the above steps
completed, check that a connection exists between the VoloFone™ VF100 and
the computer. This is done by viewing the (Green) Link light on the VoloFone™
VF100 and computer LAN connectors. They should both be lit and steady.
The next step is to connect to the VoloAdmin™ interface as follows:
Open your browser and enter the address http://192.168.0.1 in the Address line shown below, then
press Enter.

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The VoloFone™ Log In dialog appears.
Type the Username admin
Type the default Password password (you can change this later)
Click the OK button - the VoloFone™ Index page appears:
Click VoloAdmin - the VoloAdmin™Status page is displayed.
If the WAN State is Connected, you are ready to use your VoloFone™VF100 to surf the Internet.
If this is not the case, continue by configuring the APN (Access Point Name).

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Voice Services
To use the VoloFone™VF100 as a wireless telephone connection:
Plug the phone lead into the RJ11 (Phone) port on the back of the VoloFone™VF100.
Lift the handset (you should hear a dial tone) and dial the number you wish to call. The Phone Light
on the front of the VoloFone™ VF100 will flash when the handset is off-hook.
If Power-on PIN Lock has been enabled, the dial tone will be different (an intermittent tone instead
of the normal dial tone). Unlock the SIM using the telephone keypad by entering the PIN followed by
# then replace the handset.
VoloAdmin™
This section covers the administration of the VoloFone™VF100. There are many configurable features;
however, it is only necessary to configure one setting to make your VoloFone™VF100 work.
The setting that you need to configure is:
APN (Access Point Name)
If your VoloFone™VF100 was purchased as a packaged unit including a configured USIM, you do
not need to configure the APN.
It is recommended that even if you have a pre-configured unit, you complete the next step and record
the APN. This is to save time obtaining it from your service provider in the event it is lost due to a
configuration error or a reset some time in the future.
What is the Access Point Name? –The APN is the name of your ISP’s wireless access point.
To configure the APN for your ISP, start by loading VoloAdmin™as described above.
From the Navigation panel on the left select Quick Setup - the Quick Setup page appears:
Enter the name of your ISP’s Access Point in the editbox provided.
Click the Apply button.
The Test Button
On many of the configuration pages a Test button is present. Use the Test button to test the functionality
that you have just configured. When you are satisfied with the new configuration, click the Apply button.
Clicking the Apply button saves any changed settings permanently in non-volatile memory.

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The following is a sample list of local (Australian) Access Points. For further information contact your
Internet Service Provider.
Table of Access Point Names
ISP
Network
APN
Optus
Optus
internet
Optus Data Only
Optus
connect
Telstra
Telstra (2G)
telstra.wap
Telstra
Telstra (3G)
telstra.internet
Telstra
Telstra (3G data bundles)
telstra.datapack
Telstra
Telstra (Pay by time)
pcpack
Three
Three
3netaccess
Vodafone
Vodafone
vfinternet.au
The rest of this section covers items that you may wish to view or change.
SIM
To access the SIM options, click SIM in the navigation panel –the SIM page appears.
Use this page is to manage the function of the PIN. From this page you can:
Enable/Disable Power-on PIN Lock
Change the PIN
If the Power-on PIN Lock is disabled, Change PIN is not available.
Power-on PIN Lock
To configure Power-on PIN Lock proceed as follows:
Click the drop-down list next to Ask for SIM PIN at Power Up and select Enabled then click the
Apply button
You are then prompted to enter the Current PIN as confirmation:

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Enter the current PIN in the editbox provide and click the Apply button
The page changes to reflect the Enabled state and provide the Change PIN facility as follows:
When Power-on PIN Lock is enabled:
1. The dial tone is different when using the telephone (an intermittent tone instead of the normal
dial tone). Unlock the SIM using the telephone keypad by entering the PIN followed by # then
replace the handset.
2. Connection to Broadband services is disabled. To enable connection to Broad band services,
unlock the SIM using the telephone keypad (described above) or, use VoloAdmin™. You can
enter the SIM PIN in the Status, SIM or Quick Setup pages of VoloAdmin™as follows:
Enter the SIM PIN then click Apply.
The Enter PIN to Unlock field only appears if Power-on PIN Lock is enabled.

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Change PIN
To change the PIN do the following:
Enter the new PIN in the editbox provided.
Re-enter the new pin in the Repeat new PIN editbox.
Click the Apply button to make the change.
You are then prompted to enter the old PIN as confirmation.
Enter the current (old) PIN in the editbox provided and click the Apply button.
The PIN is now changed.
PUK (Personal Unlocking Key)
If you enter your PIN incorrectly three times, the SIM is locked and the following page is displayed. You will
need to contact your service provider to obtain the PUK for your SIM.
To unlock the SIM proceed as follows:
Enter the PUK in the editbox provided.
Enter a new PIN in the editbox provided.
Click the Apply button.
After a short delay
The Mobile Network Connection light on the front of the VoloFone™VF100 changes from red to green.
The Network State changes from Offline to Logged on UMTS/HSDPA.
The WAN State changes from Not connected, network not online to Connected.

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WAN
To view the WAN (Wide Area Network) status and configure PPP (Point to Point Protocol) Authentication
click WAN on the Navigation panel - the WAN page appears:
The WAN page displays the following:
Wireless Broadband Status Displays current connection status, your server assigned IP address
and Subnet Mask, the IP addresses of your ISP’s DNS (Domain Name
Server) and the MTU (Maximum Transmission Unit) value set on your
computer.
Traffic Statistics Shows the number of packets and bytes transmitted (TX) and received
(RX).
Configuration Allows you to define your ISP’s APN. You can also configure PPP
Authentication. See below for information on configuring the APN and
PPP Authentication.
Configuring the APN (Access Point Name)
Enter the name of your ISP’s Access Point in the editbox provided.
Click the Apply button.
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