VSSL SX Series User manual

SXBAR
SOUNDBAR
SET YOUR MUSIC FREE™

VSSL SX SOUNDBAR 1
TABLE OF CONTENTS
Product Overview
Getting Started
Watching TV
Playing Music
Voice Control
VSSL App
Device Status
Troubleshooting
Specifications
Warranty Information
Safety Information
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Status Indicator
Volume Knob
Indicates the status of the speaker. See the Device Status section for more details
Adjusts the volume of the soundbar.
PRODUCT OVERVIEW
BACK
FRONT
STATUS INDICATOR
VOLUME KNOB
OPTICAL LFE OUTPUT PAIRING BUTTON RESET BUTTON ETHERNET PORTS POWER CONNECTIONHDMI eARC
Optical
HDMI eARC
TOSLINK digital input
Reset Button Use a pin to restart the device. Hold for 10 seconds to restore to its factory settings.
Power Connection
HDMI Out - TV (eARC)
Ethernet Ports Optional for connecting via hardline ethernet cable. 10/100MB input and output
Power supply for SX Soundbar
Pairing Button
LFE Output Low frequency RCA output for connecting a subwoofer
For use only if setting up when high-speed WiFi is not available. See Oine Pairing
Instructions.
Mounting Bracket
Mounting Template Use to locate where to position mounting bracket screws.
Using standard drywall screws, secure mounting bracket to studs. Hang the soundbar
on the prongs.
Power Cord Standard 3-prong power adapter for the U.S.
ACCESSORIES
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Internet - For VSSL to function properly, a high speed wired internet connection (such as
cable, fiberm or DSL) is required.
Wi-Fi router - For VSSL to work with your wireless phone, tablet, laptop or comuter, you
must have a wireless router or wireless access point installed.
Access point controller - In home with access points, it is recommended that an AP
controller be present.
Network Topography - When hardwiring, the VSSL should be placed as far downstream
from the router, switch, and access points as possible. In homes with a switch, ensure the
switch is placed downstream from the router.
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GETTING STARTED
1. PREP YOUR NETWORK
Network Topography Suggestions
Ensure the router has the most up-to-date firmware installed.
Avoid Double NAT when using 3rd party router/mesh system by placing the ISP router in
“Bridge Mode” (e.g., Google, eero).
Ensure that the ethernet (patch) cable is fully functional. Note: ethernet cables commonly
degrade over time.
Separate the 2.4GHz and 5GHz WiFi bands and ensure that they maintain dierent SSID’s.
Enable “UPnP” (Universal Plug and Play).
When using access points, disable “AP Isolation” or “Client Isolation”.
Enable “Multicasting” (multicast terminology diers between manufacturers).
Disable “IPv6” and only use “IPv4”.
Enable “IGMP” (Internet Group Management Protocol).
When using Apple devices, enable “Bonjour” or “ZeroConf Discovery”.
Ensure managed switches and access point controllers follow the same network
topography suggestions as detailed above.
See more router-specific suggestions at vssl.com/support.
Every router is dierent and might require settings adjustments in order for VSSL’s streaming
services to function correctly and eciently. To configure your router, it’s important to consult
the manual that corresponds with your exact router model. Most modern routers provide an
administration control panel that can be accessed through your web browser. Once any
settings have been changed within the network, ensure that the network is fully powered
down and restarted. Also, ensure that your SX product has been restarted after any of the
following network setting suggestions have been applied:
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General Router Settings
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2. PLAN YOUR AUDIO SYSTEM
Your SX product has the versatility to connect to your high-speed network either via ethernet
cable or wirelessly. Choose which setup works best for your home.
3. INSTALLATION OPTIONS
Tabletop - Ensure the location has adequate ventilation and is placed at least 10 feet away from
other iOT devices.
Wall Mount - Each SX soundbar includes a mounting template and bracket to secure your
soundbar to the wall. Position the template to the exact location that the soundbar will be and
tape it to the wall. Secure the bracket on top of the already positioned template. Be sure to
secure the mount into the studs. Note: you may need to tip the bottom of the TV forward or
completely remove it o the wall in order for the soundbar to sit flush with the TV.
4. DOWNLOAD THE VSSL APP
Once you’re ready to set up your SX product, download the app from the
app store on your mobile device. Open the app and we’ll guide you
through connecting and setting up your VSSL.
WATCHING TV
The VSSL SX Series allows you to listen to your TV’s audio AND your favorite streaming music within
a single, sleek design. The VSSL app will guide you on setting up your soundbar for TV and the
Dolby Digital surround sound experience.
Plug the SX Soundbar into power, connect the included HDMI cable to the HDMI-eARC con-
nector of the TV (or connect a TOSLINK optical cable), and open the VSSL app. You will then
be automatically guided through the setup for watching TV and streaming audio. The app can
also take you through learning your TV remote’s codes if you are using an optical cable to
connect the TV and soundbar.
SETUP
If your budget or setup only allows for an SX Soundbar, rest assured, your system comes out
of the box ready to produce amazing bass. You can wirelessly add on an SX Subwoofer and SX
Speaker rears in the future.
STAND ALONE
When paired with SX Subwoofers and Speakers, your SX Soundbar is equipped with wireless
technology to produce Dolby Digital surround sound. Simply follow the directions within the
VSSL app to pair products together. When listening to music, the paired SX products will
appear as a single zone of audio instead of multiple, separate zones of audio.
PAIRED MODE
The SX Subwoofer is a great way to add more bass to your VSSL SX system wirelessly. Simply
add the SX Subwoofer to an existing SX Zone within the VSSL app. For those who already own
a subwoofer they love, the SX Soundbar comes with an LFE output that can be hardwired to
the subwoofer. No other steps are necessary.
CONNECTING A SUBWOOFER
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PLAYING MUSIC
Listening to music with VSSL is easy. Just play music in your favorite music streaming app,
choose your preferred streaming method, and select the zone(s) to play to.
Use AirPlay 2 to stream music, podcasts, radio and more directly from your favorite apps to your SX
Soundbar. With AirPlay 2, you’re in control of your audio. If you have more than one VSSL zone
within your home, you can enjoy your favorite music or podcasts throughout your house — in perfect
sync. You can even play dierent songs in dierent rooms.
AIRPLAY2®
CHROMECAST BUILT-IN
Chromecast built-in is a platform that lets you cast your favorite music from your phone, tablet or
laptop right to your speakers. Easily control your speakers with apps you already know and love from
your iPhone®, iPad®, Android phone or tablet, Mac® or Windows® laptop, or Chromebook.
With Chromecast built into your SX Soundbar, your phone becomes your remote. Simply tap the
Cast button from the app to stream music/tunes/podcasts/ playlists from your phone, tablet or
laptop to your SX Speaker.
Note: Go to the Chromecast built-in website for a full list of Chromecast enabled apps.
https://www.google.com/cast/apps
For configuring groups and volume control of Chromecast sessions, you must use the Google
Home app. The Google Home app is available on iOS and Android.
SPOTIFY CONNECT
Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to
learn more.
Note: The Spotify software is subject to third party licenses found here:
www.spotify.com/connect/third-party-licenses
For local music you can use any DLNA, Chromecast, Alexa, or AirPlay-based streaming app
to play content to your SX Speaker. You can also use these apps to access local music from
a NAS drive.
LOCAL MUSIC LIBRARY
Your SX product is equipped with Bluetooth. While streaming via Wi-Fi is highly
recommended over Bluetooth (better audio quality, range, and multi-room ability) the SX
Soundbar can be discovered and connected over Bluetooth. Enter the soundbar’s settings
in the VSSL app, select Bluetooth, ensure the setting is enabled, then click “Start Bluetooth
Pairing.” When not connected to Wi-Fi, single tap the pair button on the back panel of the
soundbar to begin Bluetooth pairing.
BLUETOOTH
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VOICE CONTROL
The VSSL A.1x works seamlessly with the Google Assistant.
Using Google Assistant on your Android, Google Home
speaker, or other certified Google Assistant device you can say
things like:
You can even set the default playback from your Google Home
speaker to shorten your phrases to:
“Play some music in the master bedroom”
“Stop the music in the kitchen”
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“Play ‘I Want It All’ by Queen on all speakers”
“Play something I like on all speakers”
“Play some rock on kitchen speaker”
“Play/pause music”
“Play the next song”
“Play the song before this one” etc.
“Repeat last song/album/playlist”
“Fast forward 30 seconds”, “Rewind 10 seconds”, etc.
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“Play music”
“Turn up the volume”
“Stop”
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GOOGLE ASSISTANT
As a certified AirPlay 2 product, you can use your A.1x with Siri on your iPhone, Mac, or Apple
TV. Using Siri, you can say things like:
To use Siri with your A.1x, you must first add the device to your home in the iOS Apple
HomeKit app. Please follow the recommended procedure from Apple. See the following
support article: https://support.apple.com/en-us/HT208724.
APPLE SIRI

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VSSL APP
When your SX product is plugged into power, the VSSL app will automatically recognize
your device and initiate setup. Simply follow the prompts to connect the soundbar to your
Wi-Fi network, choose how you want to stream music, and pair to other SX products.
INITIAL SETUP
Dialog Enhancement - When playing TV audio, dialog enhancement boosts the audio
frequencies associated with the human voice and makes dialog easier to hear.
Night Mode - When playing TV audio, night mode reduces the intensity of loud sounds
while increasing the level of quieter sounds, making dialogue clearer without having to turn
up the volume.
EQ Settings - Increase or decrease the bass and treble tones to your preference.
Room Correction - Coming soon.
TV Dialog Sync - While watching TV, if the audio is ahead of the video, use the TV Dialog
Sync setting to delay the audio. Move the slider to the right to delay the audio until it is in
sync with the video.
Default On Volume - When enabled, automatically reverts to the determined volume level
when initiating a new audio session.
Limit Max Volume - You can set volume limits on your soundbar by adjusting the max
volume slider. This feature is especially helpful in environments with children and
sound-sensitive users.
Remote Control Setup - Enable IR control and teach the soundbar your remote’s volume
codes when connecting to the TV via optical cable.
Status Lights - The LED light bar on the front of the soundbar can be disabled completely
if they become distracting at any point.
CONFIGURATION SETTINGS
Upon entering the app each time, you will be directed to a list of available zones on your
Wi-Fi network. From this screen, you may quickly adjust the volume of each zone.
Quick controls are also handily available for the SX Soundbar or SX Zones from the Zones
screen. Subwoofer Level, Night Mode, Dialog Enhancement, and Quick Access to Settings
can all be accessed by the buttons located directly below the volume control.
PLAYBACK & VOLUME CONTROL
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Pulsing White
Pulsing Blue
The device is booting up.
The device is ready to be set up.
Solid Blue The device has been set up.
Flashing Green The device is attempting to pair to another SX device.
Flashing Blue The device is in Bluetooth pairing mode.
Pulsing Purple The device is receiving a firmware update.
Pulsing Orange The device is completing a factory reset.
Center of Bar Solid White The volume is changing.
Flashing Pink The device is waiting to learn the remote’s code.
Solid White Bar A new audio source has been detected.
DEVICE STATUS
DEVICE STATUS INDICATOR
During boot up, the light bar will pulse white for 30-40 seconds. Once the soundbar is
ready to be set up, the light bar will pulse blue.
BOOT UP
Your VSSL system checks for updates automatically on a daily basis. This ensures delivery
of important updates and will keep your system running bug free. During system updates
the light bar will pulse the color purple.
SOFTWARE UPDATES
The SX Soundbar automatically allows the device to enter into a low power standby mode
10 minutes after the TV is turned o or the stream has been paused. The soundbar also
automatically exits low power mode when the TV is turned on or a stream is started.
POWER MODES
Note: The SX Soundbar is equipped with the HiNA functionality of a network switch and is
therefore classified as a networking device providing high network availability and network
switching when operational.
STATUS INDICATOR
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TROUBLESHOOTING
VSSL APP SPINS
Make sure the device is connected to the same network as the VSSL. If the device is having
trouble connecting to the internet, the zone status indicators will all be red.
If the zone status indicators are blinking white, your SX Speaker requires setup in the VSSL app.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
Visit vssl.com/knowledgebase/vssl-networking-support/ and make the following adjustments
to your network with the help of your Internet Service Provider.
Reboot your network.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds after
network adjustments have been made.
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MISSING DEVICE
Ensure the device is powered on by checking the power indicator light.
Temporarily connect your SX Soundbar to the internet via ethernet cable.
Check your internet connection.
Make sure the device is connected to the same network as the VSSL. If no network is
connected, the zone status indicators will be green.
If the zone status indicators are blinking white, your SX Speaker requires setup in the VSSL app.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
You cannot see your zone within the music streaming app.
When opening the app, the screen spins and cannot find a zone.
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CAN’T CONNECT TO A ZONE
Reboot your SX Soundbar by unplugging and pluggin in the power cord. If a reboot only
temporarily fixes the issue, networking settings will most likely need to be configured.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
Visit vssl.com/knowledgebase/vssl-networking-support/ and make the following adjustments
to your network with the help of your Internet Service Provider.
Reboot your network. Once your network is running again, reboot your SX Soundbar.
You can see your zone within the music streaming app but cannot establish a connection.
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Check your speaker connections.
Open the VSSL app to make sure the zone you're playing to is not muted and the volume is
turned up high enough to hear.
Try dierent streaming protocols AirPlay 2, Chromecast, and Spotify Connect within dierent
music apps like Apple Music, Spotify, or Pandora.
Perform a factory reset from the app or hold in the reset button for at least 5 seconds.
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NO MUSIC OUTPUT
You are able to connect/play to your zone, but no music can be heard from the speakers.
VSSL SX SOUNDBAR