Frequently Asked Questions
Q1. Is it possible to use the product regardless of types of cars such as a
passenger car or a commercial vehicle?
The product for both 12V and 24V can be used regardless of types of cars.
Q2. What is a low voltage prevention function (vehicle battery discharge)?
The product is embedded with a low voltage prevention function. It is available to
set voltage values through environment setting. If the voltage of a vehicle drops
below the set value, the power of the product is turned o automatically.
Q3. No impact has occurred but a video le is saved in an event folder.
The product detects impacts through a G sensor of the dashcam. An impact is
saved in an event folder when the product detects shaking of a vehicle going over
a speed bump or in other situations. It is possible to adjust the sensitivity of the G
sensor (an impact sensor) through environment setting.
Q4. I cannot not turn on the power.
Check if the power cord is connected properly. If it is connected properly, check
the status of the battery. The lifespan of a fuse may be expired. If a problem is not
solved even after the fuse is replaced, contact the customer service. (cs@nc-and.com)
Firmware / Safety Camera DB update
Full Manual / Firmware / Safety Camera DB, Download is available on the VUEROID
website (http://www.vueroid.com/support/download).
Warrenty Information
All dashcams sold from VUEROID include a 1 year manufacturer warranty (6 months
for SD card).
The warranty does not apply to the following
1) Cosmetic damage, such as scratches, and dents
2) Damage caused by accident, abuse or natural disaster.
3) Damage caused by service performed by anyone who is not an authorized service
provider of VUEROID
4) Damage to a product by not using supplied power or accessories in the package.
http://www.vueroid.com
