VXI Passport 10-P User manual

www.vxicorp.com
Product Catalog

Wireless for Home & Office
30-31
Computer Headsets
24-29 Corded & Wireless
Cords and Accessories
22-23
Office Phones
20-21
Call Center Headsets
4-19
Heavy Duty Headsets
20-21
Cordless/Cellular Headsets
26-27 Corded & Wireless
Since 1989, VXI has delivered innovative products,
which translate a comprehensive understanding of
the needs of the people who use our products into
technical solutions at the personal level. The comfort,
durability and performance of VXI headsets make
them the headset of choice at many of the largest
professional contact centers in the U.S. and Canada.
VXI’s TalkPro headsets deliver exceptional results
with speech recognition and VoIP applications.
VXI’s BlueParrott headsets bring wireless freedom
to your home cordless, office phone, computer or
cellular phone. Whatever your personal headset
need, let VXI connect you to a digital world!
VXI.
connecting
people to
a digital world
VXI SetTracker™
VXI’s popular and FREE online
inventory control program for
call center managers!
 Available 24/7
 Saves time and money
www.vxicorp.com

45
Contact Center Solutions
Passport™
Now the
Choice
is Yours!
PASSPORT
Passport Headset / Amplifier Selection
If you have: Pair with this model:
Plantronics amplifier Passport-P headsets
Plantronics headset Passport-P amplifiers
GN Netcom amplifier Passport-G headsets
GN Netcom headset Passport-G amplifiers
VXI Passport-V headset Passport-V amplifiers
VXI Passport-V amplifier Passport-V headsets
Plantronics and GN Netcom are registered trademarks of their respective owners.
*Not compatible with GN Netcom’s ACS or UNEX products.
Easy interchangeability with
Plantronics® or GN Netcom®
headsets
 Passport-P series headsets are compatible
with Plantronics quick disconnect cords (amplifier
or direct connect).
 Passport-G series headsets are compatible
with GN Netcom quick disconnect cords (amplifier
or direct connect).
 Professional quality that matches or exceeds
the competition at a better price.
 Unconditional two-year warranty means that
even if an agent accidentally spills coffee on the
microphone, you won’t pay one penny to fix it.
 Competitively priced and great trade in
programs! Call now to find out how VXI can save
you money on your next headset purchase.
Passport-P headsets feature a Plantronics
compatible quick disconnect for connection
to the headset cord of Plantronics
amplifiers and direct connect cords.
Passport-G headsets feature a GN Netcom
compatible quick disconnect for connection
to the headset cord of GN Netcom
amplifiers and direct connect cords.*
warranty
2YEAR Unconditional
WARRANTY

67
warranty
2YEAR Unconditional
WARRANTY
 The headset’s quick disconnect connects to
Plantronics or VXI Passport-P series quick
disconnect cords
 Professional quality for contact center use
 Unlike voice tubes, the noise canceling microphone
blocks out the background sound of
surrounding agents and you’ll never need to
replace a tube again
 Concave ear cushion(s) on Passport 10
and Passport 20 gently cup the ear for improved
sound. Very comfortable!
 Passport 37 offers choice of over-the-ear or over-
the-head wear. Easy conversion between styles
 High impact plastic and durable construction
means fewer repairs and less hassles
 Highly flexible “gooseneck” boom is easy to
adjust – stays in position for consistent voice
input. Left or right side microphone placement
Passport P-Series Headsets Interchangeable with
Plantronics Headsets
Plantronics is a registered trademark of Plantronics, Incorporated.
Passport 10P
Passport 20P
Passport 37P
Comfortable Durable Clear Value
Plantronics® compatible
quick disconnect
Passport-P headsets feature a Plantronics
compatible quick disconnect for
connection to the Plantronics amplifier
cord or Plantronics direct connect cords
PASSPORT

89
Passport P-Series Amplifiers Accepts Plantronics or
Passport-P Series Headsets
Plantronics is a registered trademark of Plantronics, Incorporated.
Everon-P
Console-P
warranty
2YEAR Unconditional
WARRANTY
Multi-Purpose Amplifier
Everon™-P
 Universal phone compatibility
 Includes quick disconnect cord compatible
with Plantronics and VXI Passport-P headsets
 Also accepts GN Netcom 4-pin lower cords
 Volume controls, microphone mute switch
 Easy to adjust microphone transmit control
 Marathon battery life: 250 days in a 24/7 center
 Simple compatibility switches
 Headset stand
Plug Prong Amplifier
Console-P
 Includes quick disconnect cord compatible
with Plantronics and Passport-P headsets
 Flexibility in amp housing accommodates
slightly wider spaced prong slots on some
phones
 Receive volume control
 Easy to adjust microphone transmit control
 Nickel plated PJ327 plugs resist tarnishing
 Observer headset port for training
(Observer headset sold separately)
Comfortable Durable Clear Value
Plantronics® compatible
quick disconnect
Passport-P amplifiers feature a Plantronics
compatible quick disconnect cord for
connection to Plantronics headsets
PASSPORT

10 11
Passport 10G
Passport 20G
Passport 37G
warranty
2YEAR Unconditional
WARRANTY
 The headset’s quick disconnect connects to
GN Netcom or VXI Passport-G amplifier cords
or direct connect cords
 Professional quality for contact center use
 Unlike voice tubes, the noise canceling microphone
blocks out the background sound of surrounding
agents and you’ll never need to replace a tube again
 Passport 10 and Passport 20 feature concave ear
cushions that cup the ear for improved sound.
Very comfortable!
 Passport 37 offers choice of over-the-ear or over-the-
head wear. Easy conversion between styles
 High impact plastic and durable construction means
fewer repairs and less hassles
 Highly flexible “gooseneck” boom is easy to adjust.
Stays in position for consistent voice input. Left or
right side microphone placement
Passport G-Series Headsets Interchangeable with
GN Netcom Headsets
GN Netcom is a registered trademark of GN Netcom, Incorporated.
Not compatible with ACS or UNEX quick disconnects
Comfortable Durable Clear Value
GN Netcom® compatible
quick disconnect
Passport-G headsets feature a GN Netcom
compatible quick disconnect for
connection to the GN Netcom amplifier
cord or GN Netcom direct connect cords
PASSPORT

12 13
warranty
2YEAR Unconditional
WARRANTY
Multi-Purpose Amplifier
Everon™-G
 Universal phone compatibility
 Includes quick disconnect cord compatible
with GN Netcom and Passport-G headsets
 Also accepts Plantronics lower cords
 Volume controls, microphone mute switch
 Easy to adjust microphone transmit control
 Marathon battery life: 250 days in a 24/7 center
 Simple compatibility switches
 Headset stand
Plug Prong Amplifier
Console-G
 Includes quick disconnect cord compatible
with GN Netcom and Passport-G headsets
 Flexibility in amp housing accommodates
slightly wider spaced prong slots on some
phones
 Receive volume control
 Easy to adjust microphone transmit control
 Nickel plated PJ327 plugs resist tarnishing
 Observer headset port for training
(headset sold separately)
Passport G-Series Amplifiers Accepts GN Netcom or
Passport-G Series Headsets
GN Netcom is a registered trademark of GN Netcom, Incorporated.
Console-G
Comfortable Durable Clear Value
Not compatible with ACS or UNEX quick disconnects
GN Netcom® compatible
quick disconnect
Passport-G amplifiers feature a GN Netcom
compatible quick disconnect cord for
connection to GN Netcom headsets
PASSPORT
Everon-G

14 15
warranty
2YEAR Unconditional
WARRANTY
 The headset’s quick disconnect connects to
VXI Passport-V amplifier cords or direct
connect cords
 Professional quality for contact center use
 Unlike voice tubes, the noise canceling microphone
blocks out the background sound of surrounding
agents and you’ll never need to replace a tube again
 Passport 10 and Passport 20 feature concave ear
cushions that cup the ear for improved sound.
Very comfortable!
 Passport 37 offers choice of over-the-ear or over-the-
head wear. Easy conversion between styles
 High impact plastic and durable construction means
fewer repairs and less hassles
 Highly flexible “gooseneck” boom is easy to adjust.
Stays in position for consistent voice input. Left or
right side microphone placement
Passport V-Series Headsets Compatible with VXI
Passport-V Amplifiers & Cords
Comfortable Durable Clear Value
Passport 10V
Passport 20V
Passport 37V
Passport™ V-series
Passport-V headsets feature a V-series
quick disconnect for connection to
Passport V-series amplifiers or direct
connect cords
PASSPORT

16 17
warranty
2YEAR Unconditional
WARRANTY
Multi-Purpose Amplifier – Everon™-V
 Universal phone compatibility
 Includes quick disconnect cord for connection to
Passport-V headsets
 Marathon battery life: 250 days in a 24/7 center
 Also accepts Plantronics & GN Netcom (4-pin) lower cords
 Receive volume, microphone mute switch
 Easy to adjust transmit volume
 Simple compatibility switches, headset stand
Plug Prong Amplifier – Console-V
 Includes quick disconnect cord for connection to
Passport-V headsets
 Flexibility in amp housing accommodates
slightly wider spaced prong slots on some phones
 Receive volume control
 Easy to adjust transmit volume
 Nickel plated PJ327 plugs resist tarnishing
 Observer headset port for training
(headset sold separately)
Multi-Purpose Amplifier – Powerline™-V
 Only amplifier that gets its power from the phone
line – no need for batteries or AC adapter
 Universal phone compatibility
 Includes quick disconnect cord for connection to
Passport-V headsets
 Also accepts GN Netcom 4-pin lower cords
 Receive volume, microphone mute, headset stand
 Easy to adjust transmit volume
Passport V-Series Amplifiers Accepts VXI
Passport-V Series Headsets
Comfortable Durable Clear Value
Powerline- V
Console-V
Everon-V
Passport™ V-series
Passport-V amplifiers feature a V-series
quick disconnect for connection to
Passport V-series headsets
PASSPORT

18 19
warranty
2YEAR Unconditional
WARRANTY
Passport DC Headsets Direct Connect Headsets
for Headset-ready Phones
GN Netcom is a registered trademark of GN Netcom, Incorporated.
Plantronics is a registered trademark of Plantronics, Incorporated.
Passport 10-DC Passport 20-DC
Passport 37-DC
Comfortable Durable Clear Value
Three Passport™ DC models for
headset ready phones. Choose
VXI, Plantronics® or GN Netcom®
compatible quick disconnects
 For headset-ready phones that do not require the
use of an amplifier. Preamplified microphone that
provides additional volume for headset-ready phone
systems such as Avaya, Nortel, Cisco and more
 Unlike voice tubes, the noise canceling microphone
blocks out the background sound of surrounding
agents and you’ll never need to replace a tube again
 Passport 10 and Passport 20 feature concave ear
cushions that cup the ear for improved sound.
Very comfortable!
 Passport 37 offers choice of over-the-ear or over-the-
head wear. Easy conversion between styles
 Professional quality for contact center use. High impact
plastic and durable construction means fewer repairs
and less hassles
 Highly flexible “gooseneck” boom is easy to adjust.
Stays in position for consistent voice input
Lower cord for connection to phone required
(sold separately). See Accessories, page 22 or
call for assistance in selecting the correct cord
for your phone system.
Passport V-Series
Passport-V compatible quick disconnect
 Passport 10V-DC, 20V-DC, 37V-DC
Passport P-Series
Plantronics compatible quick disconnect
 Passport 10P-DC, 20P-DC, 37P-DC
Passport G-Series
GN Netcom compatible quick disconnect
 Passport 10G-DC, 20G-DC, 37G-DC
PASSPORT

20 21
 V-series quick disconnect connects to Passport-V
amplifiers or direct connect cords
 Noise canceling microphone
 High impact plastic and durable construction
 Highly flexible “gooseneck” boom stays in position
for consistent voice input. Left or right side
microphone placement
TuffSet Headsets Compatible with VXI
Passport-V Amplifiers/Cords
VXI’s TuffSet™ noise attenuating
headsets effectively block
excessive environmental noise
TuffSet 25
Dual Ear Heavy Duty
TuffSet 15
Single Ear Heavy Duty
Office Phones Compatible with VXI, Plantronics
or GN Netcom headsets
Pair VXI Passport™ headsets with these
cost effective total phone solutions
DA202 DialPad Phone
 A complete single line telephone
 Receive and transmit volume controls, mute
switch, last number redial, flash, repeat dial,
extension jack to another phone or modem,
recording jack for external recorder, LED in use light
 Headset hanger included
DA175 Phone without Dialpad
 Single line, inbound-only phone
 On hook/Off hook switch
 Microphone mute switch
Required–be sure to also order the correct
headset connection cord:
 1026-V Cord – Connects to VXI Passport-V headsets
 1026-P Cord – Connects to Plantronics headsets
 1026-G Cord – Connects to GN Netcom headsets
DA202
1026 headset connection cord
DA175

22 23
Cords and Accessories For Passport, TuffSet
or BlueParrott Systems
VXI offers a wide variety of
headset system accessories
Lower Connection Cord
P-Series quick disconnects
compatible with Plantronics & VXI Passport-P quick
disconnect cords.
V-Series quick disconnects
compatible with VXI Passport-V quick disconnects.
G-Series quick disconnects
compatible with GN Netcom & VXI Passport-G quick
disconnect cords.
Mic Cushion
QD1000 Extension Cord
USB Cord
Ear Cushion
1028 Y-Training Cord
QD1030 Cord
QD500 Mute Switch
AVX Adapter
1095/1096 Cord
Lower Connection Cords
Connect headset directly to phone or amplifier
 1026 Cord: For Nortel, Avaya IP phones, GN Netcom
MPA amplifier, Plantronics SP & PLX amplifiers, VXI
Dialpad. Quick disconnects : V, G or P series.
 1027 Cord: For VXI Everon & CT Switch amplifiers.
For Cisco 7905, 7910, 7912 series IP Phones and ETS
systems. Quick disconnect : V series.
 1029 Cord: For Cisco 7940/7960 series IP phones,
Plantronics M10 and M12 mulitipurpose amplifiers.
Quick disconnects : V or P series.
More Cords
 QD1000 Extension Cord: Gives an extra ten feet of
mobility. Quick disconnect : V series
 1028 Y-Training Cords: allows two people to hear
the same call. Quick disconnects : V, G or P series
 1095 Cord: 2.5mm right angle plug for most cellular/
cordless phones. Quick disconnect : V series
 1096 Cord: 2.5mm right angle plug for Cisco 7920
IP phones, Nokia cell phones. Quick disconnect : V series
 USB Cord: Provides a USB computer connection.
For Windows XP, Me, 2000, 98SE, Mac OS 9.1& OSX
Quick disconnects : V, G or P series
 QD1030 Cord: Provides a sound card computer
connection. Quick disconnect : V series
Accessories:
 AVX Adapter: Provides extra microphone volume boost
for Passport DC headsets connected to Avaya IP Phones
 Microphone Cushions:
MC1020 – for TalkPro headsets
MC2020 – for Passport & BlueParrott headsets
 Ear Cushions: EC1020 – for Passport, TalkPro &
BlueParrott headsets
 QD500 Mute Switch: Inline microphone mute
switch. Quick disconnect : V series

24 25
5B M L 1SP5.
TalkPro Headsets High Performance Computer
Headsets for Speech & VoIP
TalkPro USB200
TalkPro USB100
TalkPro Max2
TalkPro Max
TalkPro
TalkPro XPress
TalkPro USB100 & USB200
 Universal serial bus (USB) connector with Digital Signal
Processing (DSP) technology to heighten audio
performance
 The inline pendant features volume control,
microphone mute and quick disconnect
 For Windows XP, Me, 2000, 98SE and Mac OS 9.1& OSX
TalkPro Max & Max2
 3.5mm sound card plugs for microphone/receive
 VXI Translator™ technology guarantees
compatibility with older sound cards (before year 2000)
 The inline pendant features volume control,
microphone mute and quick disconnect
TalkPro XPress
 Streamlined premium sound card solution
 3.5mm sound card plugs for microphone/receive
TalkPro
 3.5mm sound card plugs for microphone/receive
 VXI Translator™ technology guarantees
compatibility with older sound cards (before year 2000)
TalkPro™ features ensure superior
speech application performance
 High performance noise-canceling microphone
 Highly flexible microphone boom stays in
position for consistent voice input
 Concave ear cushion for improved sound,
comfort and fit
 Durable components for long headset life

26 27
BlueParrott TalkPro B1000-GTX
 High performance noise canceling microphone
 Up to 75 feet range, Talk Time up to 6 hrs., Standby Time
up to 100 hours, secure 128-bit digital encryption
 Digital Signal Processing (DSP) technology
 For Windows XP, Me, 2000, 98SE and Mac OS 9.1& OSX.
Headset also compatible with Bluetooth cellular phones
BlueParrott TalkPro B150-GTX
 High performance noise canceling microphone
 Compatible with Bluetooth enabled computers
 Up to 33 feet range, Talk Time up to 6 hrs., Standby Time
up to 100 hours, secure 128-bit digital encryption
Combine BlueParrott® wireless with the
speech recognition performance of TalkPro™
BlueParrott B150 Wireless
 Amazing sounding calls – even in noisy environments
 Compatible with Bluetooth cell phones and computers
 So stable and comfortable you can wear it all day!
 Up to 33 feet range, Talk Time up to 6 hrs., Standby Time
up to 100 hours, secure 128-bit digital encryption
 Wall & auto charging cords
VXIParrott CP150
VXIParrott™ CP150
 Low cost monaural noise canceling headset compatible
with many cellular and cordless phones
 Noise canceling microphone
 Fully adjustable headband and microphone
 2.5mm right angle plug
BlueParrott TalkPro
B1000-GTX
BlueParrott TalkPro
B150-GTX
For Cellular & Cordless Phones
Wireless & Corded Headsets
BlueParrott TalkPro Wireless Bluetooth Wireless
for the Computer
BlueParrott B150

28 29
More Computer Solutions CT Switch, Headsets
and USB Pod
CT Switch
TalkPro SP1 TalkPro SP2
USB710 Two-way USB Pod
CT Switch
 Alternate one headset between computer and telephone.
Great for speech recognition, VoIP, computer/online
training and certain applications for the visually im-
paired. Use with TalkPro SP1 or SP2 headset
 Quick disconnect, volume control, headset/handset
switch and microphone mute
 Compatible with most phones & all sound cards
 Two 3.5mm sound card plugs
TalkPro SP1 / SP2
 High performance, speech recognition quality, noise
canceling microphone
 Compatible with CT Switch
 Flexible microphone boom maintains positioning
 Concave ear cushion for improved sound, fit & comfort
 Durable components
USB 710
 Cost effective USB Headset for VoIP
 Noise canceling microphone
 Flexible microphone boom
 Left or right side microphone placement
 For Windows XP, Me, 2000, 98SE and Mac OS 9.1& OSX
Two-way USB Pod
Two-way USB Pod converts a sound card headset into a
USB connection
 Universal serial bus connector
 Two 3.5mm conversion plugs
 For Windows XP, Me, 2000, 98SE and Mac OS 9.1& OSX

30 31
 Talk Time up to 6 hrs / Standby Time up to 100 hours
 Up to 75 feet range*
 On/Off, Pairing, Mute, Volume Controls
 Highly flexible microphone boom stays in
position for consistent voice input
 Concave ear cushion for improved sound, comfort and fit
 Durable components for long headset life
 128-bit digital encryption provides air-tight security
during wireless communication
BlueParrott B100 for Home Phones
 Compatible with home cordless & corded phones
 Remote answering – just push the button on the headset!
Compatible with home phone lines only
BlueParrott B200 for Office Phones
 Compatible with most office corded phones (IP and
standard phones)
BlueParrott B200 USB Accessory Cord
 Provides a computer USB connection for the BlueParrott
B200 base*
 Digital Signal Processing (DSP) technology
 For Windows XP, Me, 2000, 98SE, Mac OS 9.1 & OSX.
* The B200’s phone connection will be disabled when the
BlueParrott USB Accessory Cord is in use.
* Certain environmental conditions can inhibit range
warranty
2YEAR
WARRANTY
BlueParrott Wireless Headsets Hands-free / Wire-free
Freedom on the Phone
BlueParrott B200
for Office Phones
BlueParrott B200
USB Accessory Cord
BlueParrott B100
for Home Phones
®

VXI Corporation
One Front Street
Rollinsford, NH 03869 USA
www.vxicorp.com
800-742-8588 / 603-742-2888
connecting people to a digital world.
©2006