Vxl Itona LQ+ Series Installation manual

Itona LQ, LQ+ Series
Hardware User Guide

Copyright © 2004-2014 VXL Instruments Limited. All Rights Reserved
Information in this document is subject to change without notice and does not represent a
commitment on the part of the manufacturer. No part of this guide may be reproduced or
transmitted in any form or means, electronic or mechanical, including photocopying and
recording, for any purpose, without the express written permission of the manufacturer.
Every effort has been made to make this guide as complete and as accurate as possible, but
no warranty or fitness is implied. The authors and the publisher shall have neither
responsibility nor liability to any person or entity with respect to loss or damages arising from
the use of information contained in this guide. This disclaimer does not apply in countries
where such provisions are inconsistent with local law.
All Trademarks are acknowledged.
Last Updated: January, 2014.
Version: LQ/UG-1-14.
VXL Instruments Ltd.,
House of Excellence,
No. 17, Electronics City,
Hosur Road,
Bangalore– 560 100, INDIA.
www.vxl.net

i
Federal Communication Commission
(FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment Off and On, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/television technician for help.
Each Thin Client is equipped with a FCC compliance label that shows only the FCC
identification number. The full information of the associated label is as follows:
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Battery Information
Batteries, battery packs, and accumulators should not be disposed together with the general
household waste. In order to forward them to recycling or proper disposal, please use the
public collection system for electronic waste in your country.
Product Safety
Improper connecting or mounting of the product could result in product failure or damage.
Refer to the LQ Series Installation Guide for more information about setting up the thin client.
VXL Technical Support
To access VXL hardware and software documentation, visit:
http://www.vxl.net//Independent/product-manuals.aspx
For online support or reporting a problem, visit:
http://www.vxl.net/Support/Online-support.aspx

ii
For more details about Product Warranty, visit:
http://www.vxl.net/Support/Product-Warranty-Terms.aspx

iii
ENERGY STAR Compliant Product
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S.
Department of Energy helping us all save money and protect the environment through energy
efficient products practices.
Please visit http://www.energystar.gov for detail information on the ENERGY STAR joint
program.

iv
Regulatory Certifications

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Table of Contents
Federal Communication Commission (FCC) Statement i
Battery Information i
Product Safety i
VXL Technical Support i
ENERGY STAR Compliant Product iii
Regulatory Certifications iv
1Introduction 1
Features 2
Optional Features 2
About the User Guide 2
Abbreviations and Acronyms 2
User Manual Organization 2
2Installation 4
Unpacking the Unit 4
Preparing to Connect 4
Accessing the Secure USB Shell 5
Installing the Pedestal 7
Fixing the External Antenna 8
Mounting using VESA Dock 8
Mounting using the Pedestal 11
Connecting the Cables and Power Supply 12
Using the Kensington Lock 15
Connecting to the Server 15
3Specifications 17
Hardware* 17
Mechanical 18
Operating Environment 18
Power 18
External Power Adapter 18
4Troubleshooting 20
Locating Serial Number 20

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Recommended Orientation 20
Replacing the Battery 20
General Troubleshooting 21
Reporting a Problem 21
Appendix 22

1 Draft Introduction
1 Introduction
Thin Clients are terminal devices that connect to multi-user application servers operating
under Citrix XenDesktop, XenApp, VMware View connection server and Windows 2003/2008
terminal servers.
This guide covers installation procedure and hardware details of Itona LQ/LQ+ series.
Figure 1-1: Itona LQ/LQ+ Series Front View
Itona LQ/LQ+ series delivers smart and robust solutions for thin client computing. It is an
aesthetically and ergonomically designed compact desktop, providing simultaneous
full screen connectivity to Windows and UNIX application servers. Itona LQ/LQ+ series is a
powerful business alternative to users using Win32 applications while continuing access to
legacy UNIX applications.
1. Power Button.
2. Audio Out Port
3. Mic
4. Two USB Ports
5. Link LED
6. Pedestal
7. HDD LED
1
2
3
4
5
6
7

Introduction Draft 2
This thin client communicates with application servers via the ICA protocol developed by
Citrix Systems Inc., Remote Desktop Protocol from Microsoft and a host of other popular
connectivity protocols.
Features
This thin client is equipped with a Gigabit Ethernet port that provides instant connection to
multi-user Windows NT application servers. Display Port, USB and HDMI ports are available
for quick set up and use.
Optional Features
Following are the optional features available:
•1 x Parallel Port
•Internal USB WLAN through internal USB compartment
•mPCIe WLAN
•Display Port to DVI, HDMI, VGA converter cables
Note: Please contact the reseller or dealer from whom you purchased the product for
information about the optional features.
About the User Guide
This User Guide provides step-by-step instructions to install Itona LQ/LQ+ series thin client.
The specifications and troubleshooting steps are also included.
Abbreviations and Acronyms
User Manual Organization
Chapter No Chapter Name Description
Abbreviation Expansion
AC Alternating Current
DC Direct Current
DP Display Port
LAN Local Area Network
LED Light Emitting Diode
TCP/IP Transmission Control Protocol/Internet Protocol
USB Universal Serial Bus
VESA Video Electronics Standards Association
HDMI High-Definition Multimedia Interface

3 Draft Introduction
1 Introduction This chapter contains an overview of the
product, information about this guide and
abbreviations used in this guide.
2 Installation This chapter contains the procedure to set
up the hardware.
3 Specifications This chapter contains hardware,
mechanical, electrical, interface and
operating environment specifications
4 Troubleshooting This chapter contains solutions to problems
that you may encounter while using the
product.
— Appendix This chapter contains detailed
specifications for connectors and cables
used with the product.
Warning
•Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
•There are no user serviceable parts inside. Do not open enclosure, hazardous
voltages present in the equipment’s components. Do not disassemble the equipment
as this can nullify your warranty.
•Connect the equipment to an earthed three-pin socket to avoid electrical shocks.
•As a precaution, the AC socket outlet should be near the equipment and should be
easily accessible.
•Excessive sound from earphones and headphones can cause hearing damage or
loss. Avoid setting the volume setting to maximum.
Caution
•Only equipment certified to comply with Class B (computer input/output devices,
terminals, printers etc.) should be connected to this equipment, and must have
shielded interface cables.
•This equipment should not be used in electro-medical applications.
•Do not operate this equipment in corrosive or explosive atmosphere.
•Replace the battery only with the same or equivalent type recommended by the
manufacturer.
•Do not operate this equipment beyond temperature limits provided in the
‘Operating Environment’ section.

Installation Draft 4
2 Installation
Perform the following steps to successfully install and set up LQ/LQ+ series.
1. Unpack the unit.
2. Prepare to connect.
3. Connect the secure USB shell devices.
4. Install the pedestal.
5. Fix the external antenna (Optional).
6. Install the VESA Dock (Optional).
7. Connect the cables and power supply.
8. Connect to the server.
The installation sequence is explained in the following sections of this chapter.
Unpacking the Unit
Unpack the unit from its carton; handle safely to avoid damage to the thin client.
The carton shipped to you contains the following:
•Itona LQ / LQ+ series thin client
•Power adapter 19 V
•Power cord country specific (Optional)
•Mouse (Optional)
•HDMI to DVI converter cable
•Pedestal
•Hardware Installation Guide
Note: Please retain the original carton and packing material for future use.
Preparing to Connect
Before you connect and start using the thin client, ensure that the following are available.
•Appropriate country specific power cord.
•A well ventilated, clean, dry and dust-free place to install this thin client.
•A minimum space of 2 inches (5 cm) on the sides of the unit for efficient convection
cooling.
•Specified environmental conditions. For more information, see section
‘Operating Environment’.

5 Draft Installation
Accessing the Secure USB Shell
Note: No user serviceable parts inside the thin client. Please contact a VXL authorized
service professional to remove the casing and access the secure USB shell.
Warning: Hot temperatures inside the thin client. Switch off and unplug the device,
leave it idle for at least 30 minutes before removing the top and the bottom
strips of the thin client.
Two USB ports are provided in the secure USB Shell. These ports are used in banking and
other secure IT implementations. The secure USB shell prevents wrongful use of these USB
ports. To use the secure USB ports:
1. Remove the screws from the top and bottom strips of the thin client.
Figure 2-1: Bottom Strip Screw
2. Slide and remove the side panels.
Warning: Do not remove the screws of the aluminum metal enclosure.
3. Gently pull the bezel tabs outward on both the top and bottom strips simultaneously as
shown in the following figure.
Figure 2-2: Removing the Front Bezel

Installation Draft 6
Caution: Pull out the tabs gently out of its groove.
4. Break open the secure shell USB wire seal in the front bezel using a screwdriver as
shown in the following figure.
Figure 2-3: Opening the Secure Shell USB Wire Seal
Note: A gentle clockwise rotation of the screwdriver will break the wire seal. Do not
apply weight on the seal.
5. Connect the USB devices to the two secure USB device ports.
6. Fix the front bezel and allow the USB cables through the Secure USB shell opening.
7. Replace the top and the bottom strips and fasten the screws.

7 Draft Installation
Installing the Pedestal
Fix the pedestal to the bottom of the thin client before you place it on a flat surface. Do not fix
the pedestal if you are mounting this thin client using the VESA bracket. For more information
about mounting using a VESA bracket, see section ‘Mounting using VESA Dock’.
To install the pedestal:
1. Turn the Thin Client upside down.
2. Locate the slots at the bottom of the Thin Client into which the tabs on the pedestal fit.
Figure 2-4: Installing the Pedestal
3. Insert the pedestal tabs into the slots on the Thin Client and then slide the pedestal. You
will hear a snap sound indicating that the pedestal is fixed in place.
To remove the pedestal:
1. Turn the thin client upside down.
Figure 2-5: Removing the Pedestal

Installation Draft 8
2. Press the tab and then slide the stand outwards and lift the pedestal off the thin client.
Fixing the External Antenna
An external antenna is used to receive wireless LAN signals. To fix an external antenna:
1. Connect the antenna to the WLAN port in the back panel of the thin client.
New Image to be inserted
Figure 2-6: Fixing the External Antenna
2. Fasten the antenna by rotating it clockwise as shown in Figure 2-6
Mounting using VESA Dock
VESA is an industry standard for interfaces used to mount flat panel monitors, flat panel
television and thin clients. Four screw slots in the side panels of this thin client allow you to
install the VESA dock.
Note: The VESA dock is an optional feature and has to be purchased separately. You will
receive the VESA dock in a separate carton.
The VESA Dock consists of two parts – VESA Inner and VESA Outer. These parts are made
of rugged 1.2 mm Mild Steel sheets. The dock can be used for 75x75 mm as well as
100x100 mm VESA holes. The VESA Outer slides over the VESA Inner as shown in the
following figure.
Figure 2-7: VESA Outer and Inner
To install the VESA Dock:
1. Using the screws provided, attach the VESA Outer to the thin client.
2. Using the screws provided, attach the VESA Inner to the surface where you want to
mount the thin client.
3. Slide the VESA Outer over the VESA Inner. A metallic clunk sound indicates that the two
parts are securely fixed as shown in the following figure.

9 Draft Installation
Figure 2-8: Mounting the Thin Client using a VESA
4. Use a screwdriver to fasten the captive screw at the top of the dock.
Following are the various VESA Dock mounting options:
Figure 2-9 Wall Mounted Client Figure 2-10: Wall Mounted Client and Monitor

Installation Draft 10
Figure 2-11: Under the Counter Left Figure 2-12: Behind the Monitor

11 Draft Installation
Mounting using the Pedestal
You can mount the thin client under the counter top using the pedestal. To mount the thin
client under the counter top:
Figure 2-13: Mounting under the Counter Top
1. Place the pedestal under the counter top.
2. Using the two screws provided, attach the pedestal under the counter top.
3. Slide fit the thin client to the pedestal. A snap sound indicates that your thin client is
securely fixed.
To remove the thin client and the pedestal:
1. Using a screwdriver, unlock the pedestal lock as shown in the following figure.
Note: Hold the thin client in place while unlocking the pedestal.
Figure 2-14: Removing the Client
2. Slide the thin client to remove it from the pedestal.
3. Using a screwdriver, remove the two screws used to attach the pedestal.
4. Remove the pedestal.

Installation Draft 12
Connecting the Cables and Power Supply
The various connectors available on the rear panel of the client are shown in Figure 2-15.
Figure 2-15: Itona LQ Series Rear View
1. LPT Port (Optional)
2. Serial Port
3. VGA Port
4. Power Cord Anchor
5 Mini PCIe W ireless
LAN
6. Two USB 2.0 Ports
7. Two USB 3.0 Ports
8. HDMI Port
9. Display Port
10. Ethernet Port
11. DC Power In
12. Pedestal