Walther-Werke smartEVO11 User manual

INSTALLATION/OPERATING INSTRUCTIONS WALLBOX
smartEVO11 | smartEVO22 | smartEVOPRO 22

2DOK BEMO 11/20 Rev.01 PM
Imprint
WALTHER-WERKE
Ferdinand Walther GmbH
Ramsener Str. 6
DE-67304 Eisenberg
Tel.: + (49) 6351 / 475-0
e-mobility@walther-werke.de
www.walther-werke.de

3DOK BEMO 11/20 Rev.01 PM
Contents
1 About these instructions 4
1.1 Associated documents 4
1.2 Symbols used 4
2 Safety instructions 5
2.1 Intended use 5
2.2 Requirements for operator, installer and user 5
2.3 Foreseeable misuse 6
2.4 Residual risks 6
3 Product description 8
3.1 Wallbox 8
4 Equipment 9
4.1 Wallbox components 9
4.2 Controls 10
4.3 Charging cables 10
4.4 Connection to the mains 10
5 Installation 11
5.1 Transport and installation site 11
5.2 Preparatory work 11
5.3 Installation 12
6 Initial commissioning 15
7 Operation 16
7.1 Charging without user interface 16
7.2 Troubleshooting for charging 17
8 Cleaning 18
8.1 Dry cleaning 18
8.2 Damp cleaning 18
9 Maintenance 19
10 Faults 20
11 Decommissioning 22
12 Storage and disposal 23
12.1 Storage 23
12.2 Disposal 23
13 Nameplates 24
13.1 Nameplate on the smartEVO PRO 22 wallbox (example) 24
14 Technical data 25
14.1 General 25
14.2 smartEVO PRO 22 (example) 27
14.3 Base(optional,canbettedononeorbothsides) 28
15 EU Declaration of Conformity 29

About these instructions
4DOK BEMO 11/20 Rev.01 PM
1 About these instructions
These installation and operating instructions describe the safe and proper handling for the entire product
life cycle of the smartEVO 11, smartEVO 22 and smartEVO PRO 22 wallboxes. These instructions are
intended for operators, installers and users of the wallbox. The beginning of each chapter indicates which
ofthethreetargetgroupsspeciccontentsareintendedfor.
These instructions are part of the wallbox.
fKeep the instructions dry and protected from the weather for the entire working life of the wallbox.
fPass the instructions on to any subsequent operator, installer or user.
fMake the instructions available to maintenance and service personnel at all times.
fCarefully read the instructions before use and before starting any work.
Depending on the version of the wallbox, there may be some discrepancies between the illustrations used in
theseinstructions.Ifdevice-specicinformationisrequired,thiswillbeindicatedattheappropriateplace.
1.1 Associated documents
▪EU Declaration of Conformity
▪Circuit diagrams
▪Test report
1.2 Symbols used
fHandling instruction.
When multiple steps are required, always follow the given order.
▪Bulleted list, 1st level
–Bulleted list, 2nd level
1.2.1 Structure of warning notices
SIGNAL WORD
Type, source and consequence of hazard
fMeasures to avoid the hazard.
1.2.2 Danger levels in warning notices
Symbol Warning word Consequences of non-compliance
DANGER Imminent danger that will result in death or serious injury if not avoided.
WARNING Possible imminent danger that may result in death or serious injury
if not avoided.
CAUTION Possible imminent danger that may result in minor injury if not avoided.
–CAUTION Possible imminent danger that may result in property damage
if not avoided.

Safety instructions
5DOK BEMO 11/20 Rev.01 PM
2 Safety instructions
This chapter is intended for operators, installers and users of the wallbox.
The basic prerequisite for safe working is compliance with all the safety and handling instructions stated
in these instructions. Furthermore, the local accident prevention regulations are also applicable.
2.1 Intended use
The wallboxes are designed for private, semi-public and public use.
The wallboxes are designed for charging electric vehicles on the AC three-phase grid and are permanently
connected to the three-phase grid. They are used for AC charging according to mode 3 as per IEC 61851-1
(VDE 0122-1). They comply with protection class I (protective earth). The wallboxes are suitable for use both
indoors and outdoors. Any use beyond the intended use is considered misuse. The wallboxes are designed
for installation on a wall or on the intended base (purchased part). The base is mounted on the earth piece
(purchased part) or on a concrete foundation provided by the operator.
According to DIN VDE 61439-7, wallboxes may be operated by electrically instructed persons as well as
by non-specialist persons. Installation, initial commissioning, decommissioning and maintenance must be
carriedoutbyaqualiedelectrician.Cleaning,compliancewithmaintenanceintervalsandtroubleshooting
are the responsibility of the operator.
2.1.1 Ambient conditions
No wallboxes may be used other than those which have a protection class matching the protection class
required for the site.
When using the wallboxes, the ambient conditions and the chemical resistance of the housing material used
(aluminium, stainless steel and sheet steel) must be observed.
The manufacturer accepts no liability for damage or losses due to non-observance of the instructions.
2.2 Requirements for operator, installer and user
2.2.1 Requirements for operating companies
The operator is responsible for the proper and safe use of the wallboxes. Intended use of the wallboxes
means complying with the requirements and conditions addressed to the operator in these instructions.
If the wallboxes are operated by non-specialist persons, the operator must ensure that the following
requirements are met:
▪Keep instructions permanently and provide relevant information for installers and operators.
▪Ensure that non-specialist persons have read and understood the information provided in these
instructions.
▪Instruct non-specialist persons in the operation of the wallboxes before use.
▪Ensure that non-specialist persons only use the wallboxes as intended.
▪Protect people who cannot assess the risks associated with the wallboxes (e.g. children).
▪Ensurethatallsafetydevicesarebothcorrectlyttedandalsoingoodcondition,andthatnolive
components can be touched.
▪Ensurethattherearenohighlyammableorexplosivesubstancesinthevicinityofthewallboxes.
▪Ensure that the wallboxes are never submerged in water.
▪Forinstallation,commissioning,maintenance,decommissioningandfaults,consultaqualiedelectrician
with proven knowledge.
▪Comply with the technical connection conditions and safety regulations issued by the local power supply
company.
▪Observe national accident prevention and safety regulations.

Safety instructions
6DOK BEMO 11/20 Rev.01 PM
2.2.2 Requirements for installer
fRead the instructions before working on the wallboxes.
fBeforecarryingoutanyworkonthewallboxes,observethevesafetyrulesdenedinaccordance
with DIN VDE 0105[4]:
–Unlock
–Secure against restarting
–Ensure absence of voltage at all poles
–Ground and short-circuit
–Cover or block adjacent live parts
2.2.3 Requirements for operators
fRead the instructions before using the wallboxes.
fCheck wallboxes for external damage.
fIn case of damage, contact the operator. Stop using the wallboxes.
2.2.4 Supplied documents
In addition to these instructions, the scope of delivery may include additional documents as well as instructions
for device components.
fSupplied documents must be observed.
2.3 Foreseeable misuse
Non-observance of required protection class
Use of wallboxes with a lower protection class than required at the installation site.
fOnly use wallboxes with a protection class that corresponds to the place of use.
Operation without protective devices
Operatingthewallboxeswithoutthespeciedandrecommendedprotectivedevices.
fOnly operate wallboxes with intact residual current devices.
fOnly operate wallboxes with an intact housing.
fDo not operate wallboxes with miniature circuit breakers / residual current devices (MCB/RCD type B)
downstream from miniature circuit breakers / residual current devices (MCB/RCD type A).
2.4 Residual risks
Risk of injury caused by re
Coveringthewallboxescancauseheattobuildupinthehousing,whichcanresultinare.
fEnsure that the wallboxes are mounted with free clearance to the side and the front.
fDo not cover wallboxes with any other objects.
fDo not place any objects on the wallboxes.
Death or risk of injury from electric shock
If used improperly, there is a risk of death or injury from electric shock.
fOnlyoperatewallboxeswithspeciedandrecommendedsafetydevices.
fWorkwiththecoverremovedmayonlybecarriedoutbyqualiedelectricians.
fPull the connection and charger cables out of the socket only by grasping the plug, not the cables.
fDo not bend, pinch or run over connection and charger cables.
fImmediately take wallboxes with defective parts out of operation. Have any loose or defective parts
replacedbyaqualiedelectrician.

Safety instructions
7DOK BEMO 11/20 Rev.01 PM
Risk of injury from falling wallboxes
Risk of injury from wallboxes falling down.
fBefore installation, check the type of attachment and its location to prevent the wallboxes from falling down.
fWhen installing with a base, ensure that either a suitable earth piece or a suitable concrete foundation
is available.
fSelect the attachment material to suit the weight of the device. Observe the weight information
on the nameplate.
fDo not add any additional weight to the wallboxes.
fEnsure that no persons can become suspended from the wallboxes.
Material damage caused by condensation
The wallboxes are protected against condensation by thermal management, but moisture can still get inside
the wallboxes.
fEnsure that the wallboxes are not exposed to disproportionately strong sunlight or temperature
uctuations(integratedtemperaturemonitoringinthechargecontrollerreducesthepowerifnecessary
to prevent overheating).

Product description
8DOK BEMO 11/20 Rev.01 PM
3 Product description
This chapter is intended for operators, installers and users of the wallbox.
The wallbox has a charging point with a charging socket.
The following device overview is an example; the positions of the components may vary according to the
equipment.
3.1 Wallbox
1
2
3
4
5
1 Housing lock
2 Housing roof
3 RFID card reader with
status LEDs
4 Charging socket
5 Enclosure

Equipment
9DOK BEMO 11/20 Rev.01 PM
4 Equipment
This chapter is intended for operators, installers and users of the wallbox.
4.1 Wallbox components
Depending on the version, the wallbox can contain the following components (the position of the components
and the equipment in the wallboxes varies according to the version):
4.1.1 Wallbox equipment overview
2P1a
0X1.1
2P1c
LTE-Antenne
2P1a
1X1.1
0X00X0/PE
2A1
RJ45-ÜSRJ45
2T1
0F1.1a0F1.1
0Q1.1
0F0
2F1 0F1
0P1.1
2F1
0F1
0F1.1
0F1.1a
0P1.1
2A1
2T1
0Q1.1
0X0/PE
Circuit breaker B 6
residual current device
Circuit breaker C 32
Circuit breaker B 6
Polyphase meter
Charging current regulator
Power supply unit
Contactor
Clamp PE
RJ-45
0X0
0F0
2P1a
2P1c
0X1.1
1X1.1
Transfer terminal RJ-45
Clamping set K 25
Surge protection
RFID display
RFID display
Charging socket LP2 with status LED
Charging socket LP2 with status LED

Equipment
10 DOK BEMO 11/20 Rev.01 PM
4.2 Controls
Depending on the version, the wallboxes can be operated by:
4.2.1 RFID card reader
Function of the RFID card reader
▪IdenticationandactivationviaRFIDcard
▪Starting and ending charging
4.2.2 Status LED
Status LED states
▪Green:
– illuminated: Charging system is free, no vehicle connected
– ashingslowly:Chargingsystemisfree,onevehicleconnected
▪Yellow:
– illuminated: Charging system is reserved, no vehicle connected
– ashingslowly:Chargingsystemisreserved,onevehicleconnected
– ashingrapidly:Chargingsystemexchangingdatawithbackend,
waiting for authorisation
▪Blue:
– ashingslowly:Chargingauthorised,vehiclecharging
– ashingrapidly:Chargingauthorised,vehiclenotyetconnectedorjust
disconnected from the charging system
4.3 Charging cables
Depending on the version, the following charging cable is used:
Charging socket
▪The charging cable is connected to the charging socket and the vehicle.
Permanently connected charging cable
▪Permanently connected charging cable (5 m long) is connected
to the vehicle.
4.4 Connection to the mains
Connection terminal

Installation
11DOK BEMO 11/20 Rev.01 PM
5 Installation
This chapter is intended for installers of the wallbox.
Wallboxesmayonlybeinstalledbyaqualiedelectricianwithprovenknowledge.
5.1 Transport and installation site
fEnsurethatthewallthicknessissucienttobeartheweightofthewallbox(fortheweightofthewallbox,
see “14.2 smartEVO PRO 22 (example)” on page 27).
fPlace the wallbox in a location where it is protected from disproportionately strong sunlight (integrated
temperature monitoring in the charge controller reduces the power if necessary to prevent overheating).
fFor drilling dimensions, see “14.2 smartEVO PRO 22 (example)” on page 27.
fTwo people are needed to install the wallbox.
5.2 Preparatory work
fUnpack the wallbox and check it for damage.
fIntheeventofanydamagetothewallbox,contactthemanufactureroraqualiedelectrician.
fSelect the anchor plugs and screws according to the ground.
fStrip the cable to the required length.
fSelect the cable entry for the supply cable into the housing according to the cable cross section.
fThe wallbox can be mounted with a base (optional purchased party) or directly on the wall:
–Installation preparation for installation with base, see Page 11
–Installation preparation for wall installation, see Page 12
5.2.1 Preparation for installation with base
▪Thebaseisanoptionalaccessoryandcanbettedononesideorbothsides,
depending on the version.
▪Thebasemustbexedtothegroundbeforethewallboxcanbehookedin.
▪Potential equalisation is carried out via the M8 hexagon head screw.
fThere are two ways to attach the base to the ground:
AInstallation on the earth piece
BInstallation on a concrete foundation
A
M8
B
4 x M12
M8

Installation
12 DOK BEMO 11/20 Rev.01 PM
5.2.2 Installation preparation for wall installation
1
220 mm
367,5 mm
2
5.3 Installation
WARNING
Death or risk of injury from electric shock due to contact with live components
fObservethevesafetyrulesdenedaccordingtoDINVDE0105[4].
fEnsurethatthesupplyvoltageisswitchedo.
fEnsure that power supply cable is electrically dead.
CAUTION
Risk of injury from the wallbox falling down during installation
fInstall the wallbox with at least two people.
Illustration example for all equipment variants.
5.3.1 Opening the wallbox
3
1
2
1
4
1
2
1

Installation
13DOK BEMO 11/20 Rev.01 PM
5
1
2
1
5.3.2 Installing the wallbox
6
1
2
1
7
2
1
2
1
2
1
* Either hang in base or directly on the wall
8
1
2
1
9
1
2
1

Installation
14 DOK BEMO 11/20 Rev.01 PM
10
2
1
11
1
* Connection illustration example
12 13
2
1
2

Initial commissioning
15DOK BEMO 11/20 Rev.01 PM
6 Initial commissioning
This chapter is intended for installers of the wallbox.
Wallboxesmayonlybecommissionedbyaqualiedelectricianwithprovenknowledge.
WARNING
Death or risk of injury from electric shock due to contact with live components
fObservethevesafetyrulesdenedaccordingtoDINVDE0105[4].
fEnsurethatthesupplyvoltageisswitchedo.
fEnsure that power supply cable is electrically dead.
fCarry out initial commissioning only with suitable and approved devices.
fCarry out initial commissioning according to the protocols of the standards DIN VDE 0100-600,
DINVDE0105-100andDINVDE0100-722andinaccordancewithcountry-specicrequirements
and guidelines.
fLog test results.
fTighten all pre-assembled connection screws in the interior of the enclosure.
fMake sure that the supply voltage is present.
fAfter the supply voltage is switched on it may take up to 5 minutes before charging is possible.
The device is ready for operation when the LED indicator lights up green.

Operation
16 DOK BEMO 11/20 Rev.01 PM
7 Operation
This chapter is intended for operators and users of the wallbox.
Thecongurationofthewallboxisexplainedinseparatecongurationinstructions,whichcan
be obtained from Walther-Werke Service.
WARNING
Death or risk of injury from electric shock due to contact with live components
fCheck the wallbox and charging cable for external damage before every use.
fDo not use a damaged wallbox. In case of damage, inform the operator.
fOnly operate the wallbox with the covers installed and closed. Work with the cover removed
mayonlybecarriedoutbyqualiedelectricians.
7.1 Charging without user interface
7.1.1 Creating readiness to perform charging
fConnect the charging cable to the vehicle.
fConnect the charging cable to the free charging socket of the wallbox.
ThewallboxisreadyforoperationwhentheLEDindicatorashesgreen.
IfthewallboxLEDindicatorashesquickly(green,yellowandblue),contacttheoperator.
7.1.2 Starting charging
fBrieyholdtheRFIDcarduptotheRFIDcardreader.
The charging plug will be locked into the charging socket and can no longer be withdrawn.
TheLEDindicatorslowlyashesblueandthechargingprocessbegins.
7.1.3 Ending the charging process
The charging process can only be stopped by the user who started it.
When the vehicle indicates the charging process is complete:
fHold the RFID card up to the RFID card reader.
Thechargingprocessisstoppedandswitchedo(chargingcontactorswitcheso),thechargingpluglockis
openedandtheLEDindicatorashesgreenslowly.
fDonotunplugthechargingcableuntilyouhaveswitchedthechargero.Graspthechargingplugbythe
plug body and pull it out of the charger socket.
If the power fails, the mechanical interlock that locks the charging plug into the charging socket is released
automatically, and the plug can be unplugged.
7.1.4 Ending charging on the vehicle
If the user loses their access data, the charging process can be stopped at the vehicle.
fOpen vehicle.
fEnd the charging process in the vehicle.
fRemove the charging cable.

Operation
17DOK BEMO 11/20 Rev.01 PM
7.1.5 Reserving the charging system
The yellow LED indicator indicates the reservation status of the charging system.
If the yellow LED indicator lights up, the charging system is reserved but no vehicle is connected.
fConnect vehicle.
IftheyellowLEDindicatorashesslowly,thecharging system is connected to a vehicle or reserved.
fHold the RFID card up to the RFID reader and authorise.
IftheyellowLEDashesquickly,the charging system is exchanging data with the backend and waiting
for authorisation.
fHold the RFID card up to the RFID reader and authorise.
7.2 Troubleshooting for charging
IftheLEDindicatorontheselectedchargingsocketashesquickly(green,yellowandblue),thereisafault.
Charging is not possible at this charging socket.
fContact operator.

Cleaning
18 DOK BEMO 11/20 Rev.01 PM
8 Cleaning
This chapter is intended for wallbox operators.
The wallboxes can be cleaned dry or damp depending on the degree of soiling.
8.1 Dry cleaning
fBefore cleaning, remove the plug-in charging cable, or unplug the integral charging cable from
the electric vehicle.
fClean the outer surfaces of the wallbox with a clean dry cloth.
8.2 Damp cleaning
If the wallbox is heavily soiled, clean the outer surfaces with a damp cloth.
Approved cleaning agents:
▪2% soap solution
▪Dor® Universalreiniger
WARNING
Death or risk of injury from electric shock due to contact with live components
fBefore starting damn cleaning, have the wallboxes disconnectedfromthemainsbyaqualied
electrician.
fEnsurethatthesupplyvoltageisswitchedo.
fEnsure that power supply cable is electrically dead.
fDo not open the enclosure during cleaning.
fEnsure that the covers of the sockets are properly closed.
fEnsure that no water comes into contact with live parts.
fDo not use high-pressure cleaners.
CAUTION
Damage to property due to penetration of water and wrong cleaning agents
fDo not open the enclosure during cleaning.
fEnsure that the covers of the sockets are properly closed.
fEnsure that no water comes into contact with live parts.
fDo not use high-pressure cleaners.
fEnsure that only approved cleaning agents are used.
fBefore cleaning, disconnect the plug-in charging cable and put on the protective cap.
fOnly clean the outer surfaces using clean water, the approved cleaning agents and a clean, damp cloth.

Maintenance
19DOK BEMO 11/20 Rev.01 PM
9 Maintenance
This chapter is intended for wallbox operators.
WARNING
Death or risk of injury from electric shock due to contact with live components
fObservethevesafetyrulesdenedaccordingtoDINVDE0105-100.
fEnsurethatthesupplyvoltageisswitchedo.
fEnsure that power supply cable is electrically dead.
Der Betreiber muss die Wallboxen in regelmäßigen Abständen durch eine Elektrofachkraft mit
nachweislichen Kenntnissen auf ordnungsgemäßen Zustand prüfen lassen.
The manufacturer recommends that the regular maintenance intervals should be adapted to the operating
conditions and installation site.
fCheck wallboxes and connection cables for damage before each use.
fMaintenancemustbecarriedoutregularlybyaqualiedelectricianaccordingtotheprotocolsofthe
standardDINVDE0100-600andinaccordancewithcountry-specicrequirementsandguidelines.
fDGUV regulation 3 inspection should be carried out annually, ideally quarterly.
fPress the test button on the MCB/RCD combination (RCBO) at least once a month.
fIndividually test the active conductors for the trigger time and trigger current, and record the results.
fIn case of defective components, contact the manufacturer's service centre.
WARNING
Death or risk of injury from electric shock due to contact with live components
fDo not open the enclosure during the visual inspection.
fNever touch inside the sockets.
fNever insert objects of any kind into the sockets.
A visual inspection can be carried out by non-specialist persons.
fCheck wallboxes for external damage.
fCheck function of the socket covers.
fIncaseofdamage,contactaqualiedelectrician.Stopusingtheusewallboxesandmarkthem
as defective.

Faults
20 DOK BEMO 11/20 Rev.01 PM
10 Faults
This chapter is intended for wallbox operators.
fHavefaultscorrectedbyaqualiedelectrician.
fIf necessary, contact the manufacturer.
Fault Cause Corrective action
LEDindicatorashesquickly
(green, yellow and blue)
Authorisation was declined. Check RFID card and read
in again if necessary.
Error in the charging system. Check the charging system
for faults.
Backend not available. Connect to the backend
system.
LEDindicatoriso. No supply voltage. Main fuse
o/defective.Controlfuseo.
Charge controller defective.
Have the supply voltage
checked at the input terminal.
Have the main fuse checked.
Switch on the control fuse.
Have charge controller
checked.
Circuit breaker trips. Circuit breaker defective.
Cable insulation defective.
Faulty charging cable.
Have the charging
infrastructure and
charging cable checked
byaqualiedelectrician.
Connected vehicle is defective. Have the vehicle checked.
Circuit breaker defective. Have the circuit breaker
replacedbyaqualied
electrician.
Residual current device trips. Fault in the downstream consumer. Have consumers checked.
Have the residual current
device replaced.
Switch the residual current
device on again.
Charging sockets have no power. Circuit breaker and/or residual
current device not switched on.
Switch on the miniature
circuit breaker and/or
residual current device.
Wallbox not connected. Have the wallbox connected
byaqualiedelectrician.
Charging plug remains locked. Interlocking defective. Manual operation at
the charging socket by
aqualiedelectricianeither
with a size 4 open-ended
spannerorwitharedag
(if available).
Switchothecontrol
voltage. The interlocking
will open.
This manual suits for next models
2
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