WATERGUARD Solo User manual

Dedicated technical helpline: 01226 397987 © 2022 Waterguard Services Limited, All Rights Reserved
Waterguard Solo User Guide
INFORMATION
To familiarise yourself with your installed Waterguard System please read this user guide in full. If
you have any further questions, please contact the office on 01226 244200.
This system protects properties by monitoring water usage from the incoming water mains using
a flow sensor that allows continuous water flow for a limited time before the controller suspects a
leak and automatically shuts off the water with a solenoid valve.
The Waterguard Solo has one level of guard (maximum time of continuous flow) which is usually
set by the installer, landlord or concierge with the controls often located in riser cupboards or
basements.

Dedicated technical helpline: 01226 397987 © 2022 Waterguard Services Limited, All Rights Reserved
Waterguard Solo User Guide
•Solid red: Unit operating normally.
•Normally off, brief flashes when pressed: Device running on battery backup.
•Equal intermittent flashes: A leak has been detected and the Solo has closed the valve.
•Repeated flash and flicker: The Solo is in holiday mode. The valve has closed as there has
been no water usage for over 24 hours.
•Slow intermittent flickering: The battery backup requires replacing.
•Double flicker: This indicates water is flowing and will continue until the water is shut off.
•Fast equal intermittent flickering: Valve manually closed.
Single short press
when valve is closed.
This will open the valve and reset the guard time.
Single short press
when valve is open.
This closes the valve, confirmed by equal intermittent flickers.
Press and hold the
button for 5 to 6
seconds and release.
The LED will flash to indicate the current time limit:
1 flash = 10 mins, 2 flashes = 20 mins, 3 flashes = 30 mins
Press and hold the Solo button for approximately 25 seconds, the Solo is now in set up mode.
Ensure you do not release the button after the initial 25 seconds and the Solo will flash as below in
5 second intervals.
•1 flash = 10 minutes
•2 flashes = 20 minutes
•3 flashes = 30 minutes
Release the Solo button once the LED indicator has shown the required number of flashes for the
time limited required.

Dedicated technical helpline: 01226 397987 © 2022 Waterguard Services Limited, All Rights Reserved
Waterguard Solo User Guide
The Solo controller contains a 3V backup battery. This will provide power for up to 1 month if
mains power is disconnected. Ensure to replace the battery (Size Code: CR123) after prolonged
power loss. The Solo controller will also close the valve before complete power loss. Once
replaced no setup is required but it is advised to test the Solo once power is restored.
Check the LED on the Solo switches on and is a solid red light when mains power is applied. Run
the water in the property (the Solo will perform 2 brief flashes every 2 seconds indicating that
water is flowing).
Whilst the water is running press the button on the controls and release, after 10 seconds the
controller will close the valve and water will stop running. The controller will flicker on and off
every second indicating that the valve is closed, press the button again to open the valve and
reinstate the water.
In hard water areas it is recommended that the
valve assembly is dismantled and cleaned with
limescale remover every 12 months as build up
can cause the unit to fail.
The valve doesn’t open or close…………………….
If all controls are functioning as normal but the valve is failing to close, please see Routine
Maintenance above as the valve assembly may be blocked up.
How to manually bypass the valve to allow water flow…………………….
WARNING The manual bypass must only be used in an emergency to restore the water supply
when the controller is damaged or there has been a long-term loss of mains power.
Rotate the whole coil head as shown.
ATTENTION: THIS WILL
DEACTIVATE WATER LEAK
PREVENTION AND MAY
INVALIDATE YOUR BUILDINGS
INSURANCE.