Waterway NEO 2100 User manual

SPA CONTROL SYSTEM
INSTRUCTION MANUAL
807-1930.0114 ©2014 Waterway Plastics
2200 East Sturgis Road, Oxnard CA 93030 • Phone [phone] • Fax [phone]
[e-mail] • www.waterwayplastics.com
Designed,
Engineered &
Manufactured
in the USA.
12:34 pm
104
°
F
1

WARNING! Qualified Technician Required for Service and Installation
BASIC INSTALLATION AND CONFIGURATION GUIDELINES
• Use minimum 6AWG copper conductors only.
• Readily accessible disconnecting means to be provided at time of installation.
• Permanently connected power supply.
• Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD)
mounted at least 5’ (1.52M) from the inside walls of the spa/hot tub and in line of sight from the equipment compartment.
• CSA enclosure: Type 2
• Refer to Wiring Diagram inside the cover of the control enclosure.
• Refer to Installation and Safety Instructions provided by the spa manufacturer.
WARNING! People with infectious diseases should not use a spa or hot tub.
WARNING! To avoid injury, exercise care when entering or exiting the spa or hot tub.
WARNING! Do not use a spa or hot tub immediately following strenuous exercise.
WARNING! Prolonged immersion in a spa or hot tub may be injurious to your health.
WARNING! Maintain water chemistry in accordance with the Manufacturers instructions.
WARNING! The equipment and controls shall be located not less than 1.5 meters horizontally from the spa or hot tub.
WARNING! GFCI OR RCD PROTECTION.
The Owner should test and reset the GFCI or RCD on a regular basis to verify its function.
continued next page
SAVE THIS MANUAL
PLEASE MAKE IT AVAILABLE TO ALL OTHER SPA USERS
SPA CONTROL SYSTEM
2

CAUTION! CSA COMPLIANCE / CONFORMITÉ
• Test the ground fault circuit interrupter before each use of the spa.
• Read the instruction manual.
• Adequate drainage must be provided if the equipment is to be installed in a pit.
• For use only within an enclosure rated CSA Enclosure 3.
• Connect only to a circuit protected by a Class A ground fault circuit interrupter or residual current device.
• To ensure continued protection against shock hazard, use only identical replacement parts when servicing.
• Install a suitably rated suction guard to match the maximum flow rate marked.
WARNING!
• Water temperature in excess of 38°C may be injurious to your health.
• Disconnect the electrical power before servicing.
ATTENTION!
• Toujours verifier l’efficacite du disjoncteur differentiel avant d’utiliser le bain.
• Lire la notice technique.
• Lorsque l’appareillage est installe dans une fosse, on doit assurer un drainage adequat.
• Employer uniquement a l’interieur d’une cloture CSA Enclosure 3.
• Connecter uniquement a un circuit protege par un disjoncteur differentiel de Class A.
• Afin d’assurer une protection permanente contre le danger de shock electrique, lors de l’entretien employer seulement
des pieces de rechange identiques.
• Les prises d’aspiration doivent etre equipees de grilles convenant au debit maximal indique.
ADVERTISSEMENT!
• Des temperatures de l’eau superieures a 38°C peuvent presenter un danger pour la sante.
• Deconnecter du circuit d’alimentation electrique avante l’entretien.
WARNING! / ADVERTISSEMENT!
• Disconnect the electric power before servicing. Keep access door closed.
• Deconnecter du circuit d’alimentation electrique avant l’entretien. Garder la porte fermer.
WARNING! Qualified Technician Required for Service and Installation
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
Do not attempt service of this control system. Contact your dealer or service organization for assistance. Follow all owner’s
manual power connection instructions. Installation must be performed by a licensed electrician and all grounding connections
must be properly installed.
CAUTION!
High voltage levels exist inside the control box and can cause injury or possibly electrocution. To prevent premature control
failure do not hose down, flood or allow water to enter the control box.
LIMITED WARRANTY
Please contact your point of purchase for Warranty information.
3

MAIN SCREEN:
The main screen displays current time, water temperature, and status
of the system accessories. The screen below from bottom, left to right
indicates LIGHT ON, BLOWER ON, JET 1 at low speed, and JET 2 at
high speed.
PRIMING MODE:
When power is ON, the system will enter a priming mode with priming
screen display on the panel. In this mode, all devices such as JETS,
BLOWERS or LIGHT are operable. JETS can be turned on and off to
prime the pump. System will exit priming mode and go to MAIN dis-
play when RETURN button is pushed, or after 4 minutes of inactivity.
UP
DOWN
MENU
RETURN
LIGHT
JET 1
JET 2
BLOWER
Priming Mode
Press RETURN to exit
JET 1JET 2 JET 3
JET 5
JET 6
JET 4
12:34 pm
104 ° F
1 2 3
56
4
12:34 pm
104 ° F
1 2 3
56
4
12:34 pm
104 ° F
14
4

MENU NAVIGATING:
• MENU button: use to enter setting menu and sub-menu screens. For screens with several settable fields
(example: DATE-TIME screen), use MENU button to navigate between different fields within the screen.
• UP and DOWN button: use to navigate between different options or changing values of a field.
• RETURN button: use to confirm the setting and goes back to previous screen.
SPA OPERATION:
Turn system accessories ON and OFF by pushing appropriate button on the right side of panel (LIGHT, JET 1,
BLOWER, JET 2…) These accessories have timeout defaults from the manufacturer and will turn OFF automatically
after the time has expired. Timeout time for LIGHT default is 60 minutes; BLOWER default is 15 minutes; JET at
low speed default is 60 minutes; and JET at high speed is 15 minutes. User can change these default times in
“DEVICE TIMEOUT” setting menu.
SETTING TEMPERATURE:
To change water set temperature, use UP and DOWN buttons to set the
desired temperature. The screen will display “SET TEMP” with the
current set temperature. After 5 seconds without any change to the set
temperature, the screen will reverse back to MAIN screen with current
water temperature display. Changing set temperature will make heat
pump turn on to get accurate water temperature to determine if water
needs to be heated up.
Set Temp
100 ° F
12:34 pm
104 ° F
11
5

Rotate View
Special Temp
Heat Mode
Filter Cycles
Date-Time
PANEL TIMEOUT:
If user is in Setting Menus and no button is pushed within 15 seconds, the screen will timeout, current screen setting
will be lost and panel reverts back to MAIN screen.
In MAIN screen, if no buttons is pushed within 60 minutes, all LED and LCD lights will turn off and panel goes to sleep.
Any button pushed in this time will wake the panel up, LED and LCD lights will turn back on and panel will poll for
water temperature.
ENTER SETTING SCREENS:
Press MENU button to display a list of set up screens.
Use UP and DOWN to navigate between various set up screens.
Press MENU again to enter a particular set up screen or press
RETURN to goes back to MAIN screen.
Rotate View
Special Temp
Heat Mode
Filter Cycles
Date-Time
FILTER CYCLE 1
FILTER CYCLE 2
FILTER CYCLE 3
FILTER CYCLE 4
LIGHT ON
HEATER ON
ENERGY SAVING HEAT MODE
VACATION HEAT MODE
CLEANER CYCLE
POLLING CYCLE
TEMPERATURE LOCK
PANEL LOCK
OZONE ON
JET ON LOW SPEED
JET ON HIGH SPEED
BLOWER ON
SPECIAL TEMP SELECT
OPTION
1
2
3
4
C
E
P
V
O
3
SELECTION ICONS:
1
1
6

SETTING SCREENS:
• ROTATE VIEW: rotate the view 180 degrees, the UP and DOWN button also swap when rotated. With ROTATE VIEW
highlighted press MENU to enter ROTATE VIEW setting. Use UP/DOWN to select the desire setting and RETURN to exit and
confirm the setting.
• SPECIAL TEMP: to temporarally heat spa to 105°F or 106°F once, and return to previous temperature setting. With
SPECIAL TEMP highlighted press MENU to enter SPECIAL TEMP setting. Use UP/DOWN to select the desired setting and
RETURN to exit and confirm the setting.
• HEAT MODE: select STANDARD heating mode for most users or ENERGY SAVING mode (reduces polling for water
temperature) or VACATION mode (set temp set to 50°F). With HEAT mode highlighted press MENU to enter HEAT mode
setting. Use UP/DOWN to select the desired setting and RETURN to exit and confirm the setting.
• FILTER CYCLES: set up filter cycle start time, duration and date for filtering the spa. For FILTER CYCLE 1 and 2, if duration
is set to zero the system will do a purge cycle at the start time setting. With FILTER CYCLE highlight press MENU to enter
FILTER CYCLE 1, 2, 3, or 4 setting. Select a FILTER CYCLE and press MENU again to enter TIME/DURATION setting screen.
In this screen, press MENU to move between HOURS, MINUTES and DAYS setting; UP/DOWN to change the values and
RETURN to exit and confirm the setting.
• DATE-TIME: set up date and time for the spa. With DATE-TIME highlighted press MENU to enter DATE-TIME setting.
In this screen, pressing MENU will move and highlight various fields that can change the setting; UP/DOWN to change
the values and RETURN to exit and confirm the setting.
• DEGREE F/C: displays spa temperature in Celsius or Fahrenheit. This option is only available for 60 Hz countries and
automatically displays Celsius for 50 Hz. With DEGREE F/C highlighted press MENU to enter DEGREE F/C setting. Use UP/
DOWN to select the desired setting and RETURN to exit and confirm the setting.
• TIME DISPLAY: display spa time in AM/PM or 24 hours time. With TIME DISPLAY highlighted press MENU to enter TIME
DISPLAY setting. Use UP/DOWN to select the desired setting and RETURN to exit and confirm the setting.
• DEVICES TIMEOUT: allows changes to timeout setting for various devices. LIGHT can set to a maximum of 4 hours;
PUMP in high speed and BLOWER can be set to a maximum of 1 hour; and PUMP in low speed can set to a maximum of
2 hours. With DEVICES TIMEOUT highlighted press MENU to enter and select various devices setting. Use UP/DOWN to
select the desired time setting and RETURN to exit and confirm the setting.
• PANEL LOCK: locks all panel buttons except MENU button. With PANEL LOCK highlighted press MENU to enter PANEL
LOCK setting. Use UP/DOWN to select the desired setting and RETURN to exit and confirm the setting.
• TEMP LOCK: locks TEMPERATURE setting with UP/DOWN buttons. With TEMP LOCK highlighted press MENU to enter
TEMP LOCK setting. Use UP/DOWN to select the desired setting and RETURN to exit and confirm the setting.
• SERVICE MODE: only available for Authorized Dealers and Spa Manufacturer.
• DEMO MODE: to demonstrate all device capabilities of the spa. With DEMO MODE highlighted press MENU to enter
MODE setting. Use UP/DOWN to select the desired setting and RETURN to exit and confirm the setting.
• GENERAL INFORMATION: displays general information for the spa. With GENERAL INFORMATION highlighted press MENU
to enter GENERAL INFORMATION menu. Use UP/DOWN to view different pages and information and RETURN to exit the page.
• LANGUAGES: to select various languages for the spa display. With LANGUAGES highlighted press MENU to enter and
select a specific language. Use UP/DOWN to select the desired setting and RETURN to exit and confirm the setting.
• SERENITY MODE: to turn off all outputs and provide a quiet time setting. With SERENITY MODE highlighted press MENU
to enter and select a specific time. Use UP/DOWN to select the desire time setting. Press MENU again to navigate to
EXIT/START. Select the desired option and RETURN to exit and confirm the setting.
• ENERGY INTERVAL:only available for Non-Circ systems. With ENERGY INTERVAL highlighted press MENU to enter ENERGY
INTERVAL setting. Use UP/DOWN to select the desired minutes setting and RETURN to exit and confirm the setting.
• SILENT TIME: only available for Non-Circ systems. Set up the time for no polling. With SILENT TIME highlighted press
MENU to enter SILENT TIME setting. In this screen, pressing MENU will move and highlight various fields that can change
the setting; UP/DOWN to change the values and RETURN to exit and confirm the setting.
• CLEANER CYCLE: only available for Non-Circ systems. To turn on filtration after using the spa for short cleaning period.
With CLEANER CYCLE highlight press MENU to enter and select a specific duration. Use UP/DOWN to select the desired
time setting. Press Menu again to navigate to Exit/Start. Select the desired option and RETURN to exit and confirm the setting.
7

Insufficient Flow
Press RETURN to clear
Low Flow
Press RETURN to clear
Water Overheat
Press RETURN to clear
Heater Overheat
Press RETURN to clear
Potential Freeze
Press RETURN to clear
Plumbing Error
Press RETURN to clear
ERROR SCREENS:
Error caused when SENSOR 1 and
SENSOR 3 have been plugged in incorrectly.
Swap the SENSOR 1 and SENSOR 3 plug in
controller to correct this problem.
Error caused by no water flow through heater
or no water in heater. Check to be sure there is
enough water flow through heater.
Check to be sure there is enough
water flow through heater.
Wait for water temperature to cool down.
Wait for water temperature to cool down.
Check to be sure there is enough water
flow through heater.
Error casued when SENSOR 1, 2, or 3 detects
low temperature. All JETS and BLOWERS will turn
on automatically to protect plumbing from freezing.
JETS and BLOWERS will shut down when all 3
SENSORS reach a desired temperature.
t
t
t
t
t
t
continued next page
!
!
!
!
Sensor 1 short
Press RETURN to clear
Sensor 2 open
Press RETURN to clear
Sensor 2 short
Press RETURN to clear
Sensor 3 open
Press RETURN to clear
Sensor 3 short
Press RETURN to clear
Sensor 1 open
Press RETURN to clear
Check SENSOR 1 connection.
Check SENSOR 1 connection
or replace SENSOR 1.
Check SENSOR 2 connection.
Check SENSOR 2 connection
or replace SENSOR 2.
Check SENSOR 3 connection.
Check SENSOR 3 connection
or replace SENSOR 3.
t
t
t
t
t
t
1
1
2
2
3
3
8

WIRING DIAGRAM (without Daughter Board)
3A
MATERIAL
F NISH
H RD ANGLE PROJECT ON
ACT WT
CALC WT
SEE NOTES
SEE NOTES
Authorize:
Engineer:
MFG Eng:
Prd Mgr:
Draw By:
Approval Date:
NP 04/11/14
Descriptions:
P/N: Rev.
BASIC CONTROLLER DIAGRAM A
REV. ECO #
00
DRAWN/DATE CHECK/DATE APPROVED/DA E
NITIAL RELEASE PER ECO ---------- ---------- ------- --
DWG NO
REV SH
777-WW00100 00 1
1. USE COPPER CONDUC ORS
ONLY, CONNECT ONLY TO A CIRCUIT PRO EC ED BY CLASS A GROUND FAULT CIRCUIT-INTERRUPTER(GFCI).
2. BACK OUT ALL SCREWS ON
ERMINAL BLOCK BEFORE NSTALL POWER W RES.
Waterway Plastic Inc. CONFIDENTIAL AGREEMENT NOTICE
This print and associated documents and contained information are the confidential property of Waterway Plastic Inc. Disclosure of, and/or reproduction of, all or part
thereof or manufacture of any part from information contained in this print not specifically permitted by Waterway Plastic Inc.in writing is forbidden.
AUX.
PANEL
EARTH GND
NEUT AL
LINE2
P6
WIRES COLOR CODE
GRN
WHT BLK
RED
BLU
10VAC
SPA LIGHT
240VAC
HEATER 5.5 KW
P8
TP7
777-WW00600
30A
AUDIO/VIDEO 120VAC
JL2
240VAC
PUMP2-2 SPEEDS 240VAC
PUMP1-2 SPEEDS
CIRC. PUMP
120/240VAC 10VAC
SPA LIGHT
OZONE
120/240VAC
J10
SEE GENERAL
INFORMATIONS
FOR SPECIFIC
CONFIGURATIONS
Field Service for 230Vac 50Hz
1X16A: Grd/GRN, Neu/BLU, Line1/BLK 1X32A: Grd/GRN, Neu/BLU, Line1/BLK
2X16A: Remove Jumper Fro JL15 To JL13
3X16A: Remove Jumper Fro JL15 To JL13
EGND/GRN
J8
J9
J9
JL5
JL12
AUX.
J8
J9
J10
LINE1/BLK
LINE2/RED
LINE3/BRW
NEU/WHT/BLU
JL26
JL25
JL47
JL48
JL46
JL32
JL33
JL40
JL50
JL41
JL38
JL39
JL11
P7 P9 P8 P4
P5
P15
P1
P3
4P13 P2
P12
P14
1
9

WIRING DIAGRAM with Daughter Board (DB1)
MATERIAL
FINISH
THIRD ANGLE PROJECTION
ACT WT
CALC WT
SEE NOTES
SEE NOTES
Authorize:
Engineer:
MFG Eng:
Prd Mgr:
Draw By:
Approval Date:
NP 12/23/13
Descriptions:
P/N: Rev.
BASIC CONTROLLER DIAGRAM A
REV. ECO #
00
DRAWN DATE CHECK/DATE APPROVED/DATE
INITIAL RELEASE PER ECO ------- -- ---------- ----------
DWG NO REV SH
777-WW00100 00 1
1 USE COPPER CONDUCTORS
ONLY CONNECT ONLY TO A CIRCUIT PROTECTED BY CLASS A GROUND-FAULT CIRCUIT-INTERRUPTER(GFCI)
2 BACK OUT ALL SCREWS ON
TERMINAL BLOCK BEFORE INSTALL POWER WIRES
Waterway Plastic Inc. CONFIDENTIAL AGREEMENT NOTICE
This print and associated documents and contained information are the confidential property of Waterway Plastic Inc. Disclosure of, and/or reproduction of, all or part
thereof or manufacture of any part from information contained in this print not specifically permitted by Waterway Plastic Inc.in writing is forbidden.
J8 J9
J10
JL41
JL40
JL38
JL39
JL11
JL46
JL32
JP6JP7JP9
JP3
JP1
JP15
JP4
JP5
J4
JP14
J1
JP13J2
JP12
WIRES COLOR CODE
GRN
WHT BLK
RED
BLU
240VAC
HEATER 5.5 KW
P8
TP7
3A
10VAC
SPA LIGHT
777-WW00400
JL4
K1
K2
JL2
JL47
JL26
JL25
EARTH GND
NEUTRAL
30A
JL28
SEE GENERAL
INFORMAT ONS FOR SPECIFIC
CONFIGURATIONS
J1
AUX.
120VAC
AUDIO/VIDEO
JL45
JL30
JL2
240VAC
PUMP2-2 SPEEDS240VAC
PUMP1-2 SPEEDS
120/240VAC
CIRC. PUMP10VAC
SPA LIGHT
120/240VAC
OZONE
J10J8
J9
J9
SEE GENERAL
INFORMATIONS
FOR SPECIFIC
CONFIGURATIONS
JL1
JL4
12:34 pm
104
°
F
11
10

WIRING DIAGRAM with Daughter Board (DB2)
MATERIAL
F NISH
THIRD ANGLE PROJECT ON
ACT WT
CALC WT
SEE NOTES
SEE NOTES
Authorize:
Engineer:
MFG Eng:
Prd Mgr:
Draw By:
Approval Date:
NP 08/23/13
Descriptions:
P/N: Rev.
BASIC CONTROLLER DIAGRAM A
REV. ECO #
00
DRAWN/DATE CHECK/DATE APPROVED/DA E
NITIAL RELEASE PER ECO ---------- ---------- ----------
DWG NO
REV SH
777-WW00100 00 1
1 USE COPPER CONDUCTORS
ONLY CONNECT ONLY TO A CIRCUIT PROTECTED BY CLASS A GROUND-FAULT CIRCUIT-INTERRUPTER(GFCI)
2 BACK OUT ALL SCREWS ON
TERMINAL BLOCK BEFORE INSTALL POWER WIRES
Waterway Plastic Inc. CONFIDENTIAL AGREEMENT NOTICE
This print and associated documents and contained information are the confidential property of Waterway Plastic Inc. Disclosure of, and/or reproduction of, all or part
thereof or manufacture of any part from information contained in this print not specifically permitted by Waterway Plastic Inc.in writing is forbidden.
J8 J9
J10
JL41
JL40
JL38
JL39
JL11
JL46
JL32
JP6JP7JP9
JP3
JP1
JP15
JP4
J5
J4
JP14
J1
JP13J2
JP12
WIRES COLOR CODE
GRN
WHT BLK
RED
BLU
240VAC
HEATER 5.5 KW
P8
TP7
3A
10VAC
SPA LIGHT
777-WW00500
JL2
K3
K4
K1
K2
JL1
JL8JL10
JL9
JL7
JL6
JL47
JL26
JL25
EARTH GND
NEUTRAL
30A
JL28
SEE GENERAL
INFORMATIONS FOR SPECIFIC
CONFIGURATIONS
J2
J1
AUX.
120VAC
AUDIO/VIDEO
JL45
JL30
JL2
240VAC
PUMP2-2 SPEEDS240VAC
PUMP1-2 SPEEDS
120/240VAC
CIRC. PUMP10VAC
SPA LIGHT
120/240VAC
OZONE
J10J8
J9
J9
SEE GENERAL
INFORMATIONS
FOR SPECIFIC
CONFIGURATIONS
12 34 pm
104
°
F
11
11

WIRING DIAGRAM xxxxxxxxx)
MATERIAL
FINISH
THIRD ANGLE PROJECTION
ACT WT
CALC WT
SEE NOTES
SEE NOTES
Authorize:
Engineer:
MFG Eng:
Prd Mgr:
Draw By:
Approval Date:
NP 08/23/13
Descriptions:
P/N: Rev.
BASIC CONTROLLER DIAGRAM A
REV. ECO #
00
DRAWN/DATE CHECK/DATE APPROVED/DATE
INITIAL RELEASE PER ECO ---------- ---------- ----------
DWG. NO.
REV. SH.
777-WW00100 00 1
1. USE COPPER CONDUCTORS
ONLY, CONNECT ONLY TO A CIRCUIT PROTECTED BY CLASS A GROUND-FAULT CIRCUIT-INTERRUPTER(GFCI).
2. BACK OUT ALL SCREWS ON
TERMINAL BLOCK BEFORE INSTALL POWER WIRES.
Waterway Plastic Inc. CONFIDENTIAL AGREEMENT NOTICE
This print and associated documents and contained information are the confidential property of Waterway Plastic Inc. Disclosure of, and/or reproduction of, all or part
thereof or manufacture of any part from information contained in this print not specifically permitted by Waterway Plastic Inc.in writing is forbidden.
J8 J9
J10
JL41
JL40
JL38
JL39
JL11
JL46
JL32
JP6JP7JP9
JP3
JP1
JP15
JP4
JP5
J4
JP14
J1
JP13JP2
JP12
WIRES COLOR CODE
GRN
WHT BLK
RED
BLU
240VAC
HEATER 5.5 KW
TP8
TP7
3A
10VAC
SPA LIGHT
777-WW00500
JL2
K3
K4
K1
K2
JL1
JL8JL10
JL9
JL7
JL6
JL47
JL26
JL25
EARTH GND
NEUTRAL
30A
JL28
SEE GENERAL
INFORMATIONS FOR SPECIFIC
CONFIGURATIONS
J2
J1
AUX.
120VAC
AUDIO/VIDEO
JL45
JL30
JL2
240VAC
PUMP2-2 SPEEDS240VAC
PUMP1-2 SPEEDS
120/240VAC
CIRC. PUMP10VAC
SPA LIGHT
120/240VAC
OZONE
J10J8
J9
J9
SEE GENERAL
INFORMATIONS
FOR SPECIFIC
CONFIGURATIONS
12:34 pm
104
°
F
11