way2call Hi-Phone Maestro User manual

Hi-Phone Maestro™ Back Panel
(1) Line Jack (line #4) (7) Headset Speakers Jack 3.5mm
(2) Line Jack (line #3) (8) Headset Microp one Jack 3.5mm
(3) Line Jack (line #2) (9) USB Jack
(4) Line Jack (line #1) (10) AC Power Adapter (7.5VDC) Jack
(5) P one Jack (11) T umb w eel assignable Control
(6) RJ-12 Headset Jack (default: Headset Volume)
Care and Maintenance
• Handle device wit care.
• Avoid dropping t e device.
• Do not open t e device’s cover. T is will void warranty.
• Do not use t e device in excessive temperature environment.
• Do not expose t e device to water or ig umidity.
Lightning storm warning
Lig tning storms can damage t e device t ru t e p one line wires.
It is recommended to avoid using electric appliances during storms.
P/N: DOC2017
Notes:
1
An analog telep one is any p one t at works on your regular analog line (see note #3 below).
A telep one wit Caller-ID display, a telep one wit an answering mac ine, Cordless p one,
etc., may also be used.
2 A standard eadset wit RJ-12 or a standard PC eadset wit two 3.5mm connectors can be
used wit t e Hi-P one Maestro™ device.
3 Analog line can be one of t e followings: A standard Analog line from your Telep one
Company, a standard extension from your PBX, a Centrex connection, etc. It cannot be a
digital PBX extension (usually 4 wires), ISDN, or any ot er digital connection.
Hi-Phone Maestro™
Quick Reference Guide
Version 3.0
Getting started
T ank you for c oosing t e Hi-P one Maestro™, one of our latest innovated CTI
(Computer Telep ony ntegration) products.
For more information about ot er products, latest drivers and SDK
(Software Development Kit), Please visit our web site at: www.way2call.com
Package Contents
• Hi-P one Maestro™ device
• RJ11 telep one cable
• USB cable
• AC power adapter
• T is Quick Reference Guide
• End User License Agreement
• Installation CD
System Requirements
• Pentium III processor or ig er
• Windows® 2000/XP/Vista 32 bit
• 10 MB free ard disk space
• Available USB port
• An analog telep one set1 (optional)
• A suitable eadset2 (optional)
• An analog telep one line3 (POTS) or
an analog extension of a PBX
Hi-Phone Maestro™ Front Panel
T e Hi-P one Maestro™ front panel as 8 LED ICONS indicators:
Icon Function Description
Power Lit: T e AC adapter is connected.
USB Lit: T e PC as configured t e device and loaded its drivers.
Blinking: T e USB cable is disconnected.
Fading: Power suspend mode.
Headset Lit: A eadset is connected and in use.
P one Lit: T e local p one is off- ook.
Line
1/2/3/4
Lit: T e device as opened t e line to make or answer calls.
Fast Blink: Incoming line ring follower.
Slow Blink: line is on old, or t e attac ed p one/ eadset is
muted.

Setting up the Hi-Phone Maestro™
1. Make sure t at an analog p one and analog line are used (see System Requirements).
In some countries (e.g., UK, Germany), an external adapter for t e p one
and line mig t be required. Please c eck w et er your local telep ony
connection standards default to t e US.
2. Connect a telep one to t e Hi-P one Maestro™ port marked wit t e PHONE
icon at t e rear of t e unit (E).
3. Connect a p one line(s) to t e Hi-P one Maestro™ port marked wit t e L NE-1
icon (D). Up to t ree more lines may be connected to t e ports marked wit
L NE-2, L NE-3 and L NE-4 icons (C)-(A).
4. Connect t e AC Power Adapter into t e AC wall socket. Connect t e plug into t e
port marked wit t e POWER icon at t e rear of t e Hi-P one Maestro™ (H).
5. Connect a Headset (Optional) to one of t e Hi-P one Maestro™ eadset ports
marked wit t e HEADSET icon or t e SPEAKER/M C icon (F).
6. Connect t e Hi-P one Maestro™ to an available USB port on t e ost computer,
using t e supplied USB cable (G). A USB HUB connected to t e computer can
also be used.
7. T e operating system will announce t at a new ardware as been connected,
and will start a “Plug & Play” installation process.
Please follow t e on-screen messages until t e process is successfully finis ed,
usually wit “Your new ardware is installed and ready to use” balloon message:
T e “Plug & Play” installation process can take a few minutes, depending on
your mac ine type. Be patient.
To verify t at t e Plug & Play device drivers as been successfully
installed, c eck Windows Device Manager for t e following drivers: “USB
Composite Device”, six “USB Audio Device” drivers and one “USB Human
Interface Device”.
Windows mig t c ange t e preferred system audio device to one of t e
Hi-P one’s audio devices. To restore settings to t e mac ine’s sound
card, open Windows control panel and select “Sounds and Audio
Devices”.
Software nstallation
It is recommend to download and use t e latest drivers for t is product.
Make sure windows is logged on wit Administrator privileges.
1. Place t e Hi-P one® Drivers CD in t e CD drive.
2. If t e CD does not start automatically, explore t e CD drive and run "Install.exe".
3. Follow t e prompted instructions.
Service Utilities
Click Windows Start menu,’ Programs’ or ‘All Programs’,
‘Way2call Multiple Hi-P one Devices Drivers’ and select:
Drivers information: Generate support information
(Add t is information to any support request).
Sound card switc er: Enable t e Hi-P one to be used as t e PC sound
device.
Test Wizard: Test t e Hi-P one Maestro™ device, software and drivers.
Verify proper installation and readiness.
Follow t e prompted instructions to perform t e required test.
TAPI setup: Use w en running TAPI compliant s/w application.
Mark t e device you want to configure, and click on ‘configure’ to view or
c ange parameters.
W en using eadset, c eck t e box next to ‘Switc to HEADSET by default’.
Click on ‘International Tones’ to view or add parameters.
Click on ‘Distinctive Ringing’ to view or c ange parameters.
Technical support
Please contact Way2call support team at: www.way2call.com.
©2000-2009, Way2call Communications LTD. All rig ts reserved. Way2call, t e Way2call logo, and t e
Hi-P one are registered trademarks of Way2call Communications LTD. Ot er product names may be
trademarks or registered trademarks of t eir respective owners.