way2call Hi-Phone Desktop RS232 User manual

Hi-Phone Desktop™ RS232 Back Panel
(1) Line Jack
(2) Phone Jack
(3) RJ-12 Headset Jack
(4) RS232 Jack
(5) AC Power Adapter (12 DC) Jack
(6) Headset olume Control Thumbwheel
Care and Maintenance
• Handle device with care.
• Avoid dropping the device.
• Do not open the device’s cover. This will void warranty.
• Do not use the device in excessive temperature environment.
• Do not expose the device to water or high humidity.
Lightning storm warning
Lightning storms can damage the device thru the phone line wires.
It is recommended to avoid using electric appliances during storms.
P/N: DOC2013
Notes:
1 An analog telephone is any phone that works on your regular analog line (see footnote #3
below). A telephone with Caller-ID display, a telephone with an answering machine, Cordless
phone, etc may also be used.
2 A standard headset with RJ-12 connector can be used with the Hi-Phone DeskTop™ RS232
device.
3 Analog line can be one of the followings: A standard Analog line from your Telephone
Company, a standard extension from your PBX, a Centrex connection, etc. It cannot be a
digital PBX extension (usually 4 wires), ISDN, or any other digital connection.
Hi-Phone Desktop™ RS232
uick Reference Guide
ersion 3.0
Getting started
Thank you for choosing the Hi-Phone Desktop™ RS232, one of our latest innovated
CTI (Computer Telephony Integration) products.
For more information about other products, latest drivers and SDK
(Software Development Kit), Please visit our web site at: www.way2call.com
Package Contents
• Hi-Phone Desktop™ RS232 device
• RJ11 telephone cable
• RS232 cable
• AC power adapter
• This Quick Reference Guide
• End User License Agreement
• Installation CD
System Requirements
• Pentium III processor or higher
• Windows® 2000/XP/ ista 32 bit
• 10 MB free hard disk space
• Available COM port
• An analog telephone set1 (optional)
• A suitable headset2 (optional)
• An analog telephone line3 (POTS) or
an analog extension of a PBX
Hi-Phone Desktop™ RS232 Front Panel
The Hi-Phone Desktop™ RS232 front panel has 6 LED ICONS indicators:
Icon Function Description
Power The AC adapter is connected.
Ring The Line is ringing.
Handset The Local handset is picked up.
Hook The Hi-Phone is off-hook.
Mute The Hi-Phone has muted the local phone and the headset.
Headset A headset is connected to the headset Jack.

Setting up the Hi-Phone Desktop™ RS232
1. Make sure that an analog phone and analog line are used (see System Requirements).
In some countries (e.g., UK, Germany), an external adapter for the phone
and line might be required. Please check whether your local telephony
connection standards default to the US.
2. Connect your telephone to the Hi-Phone DeskTop™ port marked PHONE at the
rear of the unit (B).
3. Connect the telephone line to the port marked LINE at the rear of the Hi-Phone
DeskTop™ (A).
4. Connect the AC Power Adapter into the AC wall socket. Connect the plug into the
port marked 12VDC at the rear of the Hi-Phone DeskTop™ (E).
5. Connect a Headset (Optional) to the port at the rear of the Hi-Phone DeskTop™
marked HS1 (C).
6. Connect the Hi-Phone DeskTop™ to an available COM port in your computer,
using the supplied cable (D).
7. Turn ON or Restart the computer.
8. The operating system will announce that a new hardware has been found, and
will start a “Plug & Play” installation process.
9. If prompting for a drivers location, point it to ‘PnP’ folder in the installation CD.
10. When promting for driver signing, click ‘Continu Anyway’.
11. Please follow the on-screen messages until the process is successfully finished,
usually with “Your new hardware is installed and ready to use” balloon message:
The “Plug & Play” installation process can take a few minutes, depending on
your machine type. Be patient.
To verify that the Plug & Play device drivers has been successfully
installed, check Windows Device Manager under “Sound, video and game
controllers” for the following driver: "Hi-Phone Desktop RS232".
Windows might change the preferred system audio device to one of the
Hi-Phone’s audio devices. To restore settings to the machine’s sound
card, open Windows control panel and select “Sounds and Audio
Devices”.
Software Installation
It is recommend to download and use the latest drivers for this product.
Make sure windows is logged on with Administrator privileges.
1. Place the Hi-Phone® Drivers CD in the CD drive.
2. If the CD does not start automatically, explore the CD drive and run "Install.exe".
3. Follow the prompted instructions.
Service Utilities
Click Windows Start menu,’ Programs’ or ‘All Programs’,
‘Way2call Multiple Hi-Phone Devices Drivers’ and select:
Drivers information: Generate support information
(Add this information to any support request).
Sound card switcher: Enable the Hi-Phone to be used as the PC sound
device.
Test Wizard: Test the Hi-Phone device, software and drivers. erify proper
installation and readiness.
Follow the prompted instructions to perform the required test.
TAPI setup: Use when running TAPI compliant s/w application.
Mark the device you want to configure, and click on ‘configure’ to view or
change parameters.
When using headset, check the box next to ‘Switch to HEADSET by default’.
Click on ‘International Tones’ to view or add parameters.
Click on ‘Distinctive Ringing’ to view or change parameters.
Technical support
Please contact Way2call support team at: www.way2call.com.
©2000-2009, Way2call Communications LTD. All rights reserved. Way2call, the Way2call logo, and the
Hi-Phone are registered trademarks of Way2call Communications LTD. Other product names may be
trademarks or registered trademarks of their respective owners.