Wearable Health Solutions iHelp+ 3G Series User manual

Owner’s Manual
iHelp+ 3G™ Accessory Kit
Manufactured by
Wearable Health Solutions, Inc.

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The iHelp+ 3G™ Accessories included in this manual
are designed to work with the iHelp+ 3G™ mobile
medical alert device and cannot be used with any
other medical alert system.
You MUST have the iHelp+ 3G™ mobile
medical alert device in order to use ANY of the
accessories included.
For more information on the iHelp+ 3G™
mobile medical alert or any of the
accessories, contact your dealer, or go to
www.iHelpalarm.com.
Table of Contents
- What’s Included in the Box
- Connecting your Docking Station
- Charging your Pendant
- Using your Remote Button
- In an Emergency
- Wearing your Remote Button
- Attaching the Lanyard to your Remote
Button
- On the Back of your Docking Station
- Terms and Conditions
- Safety Precautions and General Warnings
What’s included in the Box
1. iHelp+ 3G™ Docking
Station

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What’s included in the Box
1. iHelp+ 3G™ Docking
Station
2. Wall Power Adapter
3. Remote Button
5. Breakaway Neck Lanyard
4. Wrist Strap/Bracelet

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Your Docking Station May Be Used To:
1. Charge your pendant;
2. Utilize your remote button;
3. Speak and listen to the operator directly through the
docking station.
Plug the other end into a regular wall outlet.
The charging indicator on the back of the docking
station will stay a solid red to let you know it is
connected properly. The light will go out when the
backup battery in the docking station is fully charged.
NOTE: THE DOCKING STATION HAS A BUILT-IN BACKUP
BATTERY IN THE EVENT OF POWER LOSS, AND WILL PROVIDE
UP TO 48 HOURS OF POWER IN STANDBY MODE AND/OR
2.5 HOURS TALK TIME FROM FULLY CHARGED
Charging Your iHelp+
3G™ Pendant
Place your iHelp+ 3G™
pendant into the top
of the docking station
so that it ts into and is
secured to the
connection pins.
Connecting Your Docking
Station
Plug the power adapter into the
back of the docking station.

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The pendant is charging when the light on the pendant
ashes blue (every 5 seconds). It is fully charged when
the light on the pendant stays solid blue.
Using Your Remote Button
In order to use your remote button, your iHelp+ 3G™
pendant must be placed into the docking station and
left in there for as long as you are using your remote
button.
Press the pairing button for 2 seconds
until the button is illuminated solid red.
Then press the remote button to pair the
remote button to the docking station.
When pairing is active, the pairing button
will ash twice.
Place your iHelp+ 3G™
pendant into the top
of the docking station
so that it ts into and is
secured to the connection
pins.
The signal indicator on the back
of the docking station will ash
red when it is receiving a signal
transmitted from remote button.
Pairing button

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In An Emergency
In the event of an emergency, press the large grey
button on the front of your remote button for two (2)
seconds and release.
NOTE: YOU MUST BE WITHIN 100 FEET OF DOCKING STATION
FOR YOUR REMOTE BUTTON TO WORK PROPERLY.
The light on the remote button will ash blue once to
let you know that the call has been initiated.
NOTE: IF YOU PRESS THE BUTTON BUT ARE UNABLE TO SPEAK OR
ARE TOO FAR AWAY FROM THE DOCKING STATION, THE OPERATOR
CAN STILL LISTEN IN FOR SOUNDS OF DISTRESS. IF NO VOICES/
SOUNDS ARE DETECTED, THE OPERATOR WILL DISPATCH HELP.
NOTE: IF THERE IS AN ACCIDENTAL, UNWANTED ACTIVATION, YOU
CAN SIMPLY TELL THE OPERATOR THAT THERE IS NO EMERGENCY
AND THAT YOU DO NOT NEED HELP.
NOTE: FALL DETECTION AND GEOFENCING (IF ACTIVE WITH YOUR
SERVICE) ARE NOT AVAILABLE WHEN USING THE REMOTE BUTTON.
When the emergency operator answers,
speak in a normal voice and explain the
nature of your emergency.
Remember that the speaker is in the
docking station, not in the pendant, so
you must be near the docking station in
your home in order for the operator to
hear you, and you to hear them.

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Wearing your Remote Button
You have the option of wearing the remote button
around your neck, around your wrist, or simply
carrying it in your pocket.
Your remote button may be
worn in the bath or shower.
Attaching the Lanyard to
your Remote Button
Our lanyard is designed with
a break-away safety feature
to help avoid accidents.
Your remote button is not re-chargable, and has a
battery that is designed to last up to two (2) years.
NOTE: BY USING ANY TYPE OF LANYARD, YOU RUN
THE RISK OF CHOKING, INCLUDING THE
POSSIBILITY OF SERIOUS INJURY. THE LANYARD CAN
GET ENTANGLED ON WHEELCHAIRS, WALKERS, BED
WITH GUARD RAILS, JEWELRY, CLOTHES, OR OTHER
OBJECTS THAT COULD ENTANGLE WITH A NECK
CORD. PLEASE EXERCISE CAUTION WHEN USING
THIS FEATURE.

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On the Back of your Docking Station
Your docking station has several ports on the back.
These ports are used for various functions:
1. USB Power Adapter
The docking station is designed for use with a 5V1A
power adapter. When the power adapter is connected,
the battery charging indicator illuminates solid red
which indicates that the back-up battery in the docking
station is charging. The battery is fully charged when
the indicator light goes out.
2. Pairing Button
The pairing button connects the remote button to the
docking station. See instructions on pairing in USING
YOUR REMOTE BUTTON.

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3. Volume knob: Turn the dial clockwise to decrease
the volume. Turn the dial counter clockwise to increase
the volume of the speaker in the docking station.

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Terms and Conditions
Terms and Conditions can be found in the iHelp+ 3G™ owner’s
manual or on the manufacturer’s website at ihelpalarm.com.
Safety Precautions and General Warnings
A minimum separation of six (6) inches should be maintained
between a handheld wireless mobile device and an implant-
able medical device to avoid potential interference with the
device. Persons who have such devices:
• Should ALWAYS keep the mobile device more than six
(6) inches from their implantable medical device when the
mobile device is turned ON.
• Should not carry the mobile device in a breast pocket.
• Should use the ear opposite the implantable medical device
to minimize the potential for interference.
• Should read and follow the directions from the
manufacturer of your implantable medical device.
If you have any questions about using your wireless mobile
device with an implantable medical device, consult your
health care provider.
It is the sole responsibility of the User to charge the docking
station and pendant when necessary to ensure that the bat-
teries and other functions/features are working properly. See
the Instructions for how to perform these tests. It is advised to
charge the pendant daily until fully charged.
The docking station and remote button should NEVER be
opened. Attempting to open either one for any reason may
cause permanent damage to the equipment or prevent it from
functioning properly, and may completely void its warranty.

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Based on its operating frequency, the docking station and
remote button should not interfere with pacemakers or
common household appliances.
No other power source may be used for this product other
than the one specically supplied by Wearable Health
Solutions. Use of any other power source may void all war-
ranties, and could also damage your unit and cause serious
safety issues including personal injury, property damage, and
cause the unit to malfunction resulting in the failure to obtain
medical attention.
The docking station should be unplugged from an electrical
outlet before attempting to clean it. A damp, soft cloth can
be used to clean/wipe down the unit if it becomes dirty. No
liquids or cleaners can be used for cleaning.
If damage does occur to your equipment, do not attempt to
repair it. Please return the equipment to your local dealer.
Please use a lanyard with a break-away cord, like the one
supplied. By using a lanyard that doesn’t have a break-away
cord, you run the risk of choking, including the possibility
of serious injury. The lanyard can get entangled on wheel-
chairs, walkers, bed with guard rails, jewelry, clothes, or other
objects that could entangle with a neck cord.
Any questions or comments should be directed to your local
dealer.

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Regulatory Notications
IC ID: 8730A-RB
Le présentappareilestconforme aux CNR d’Industrie Canada appli-
cables aux appareils radio exempts de licence. L’exploitationestau-
torisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage
(2) l’utilisateur de l’appareildoit accepter tout brouillageradioélec-
triquesubi, même si le brouillageest susceptible d’encomprom-
ettre le fonctionnement.
This device complies with Industry Canada’s licence-exempt RSSs.
Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interfer-
ence that may cause undesired operation of the device.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
Interference that may cause undesired operation.
FCC ID: XWI-RB
NOTE: Changes or modications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct

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the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit dierent
from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician
for help.
Body-worn Operation
This device was tested for typical body-worn operations. To
comply with RF exposure requirements, a minimum separation
distance of 2.0cm must be maintained between the user’s body
and the handset, including the antenna.
Third-party belt-clips, holsters, and similar accessories used by this
device should not contain any metallic components. Body-worn
accessories that do not meet these requirements may not comply
with RF exposure requirements and should be avoided.
Specic Absorption Rate (SAR) information:
Systems operating under the provisions of this section shall be
operated in a manner that ensures that the public is not exposed
to radio frequency energy level in excess limit for maximum per-
missible exposure. In accordance with 47 CFR FCC Part 2 Subpart
J, section 2.1091 this device has been dened as a mobile device
whereby a distance of 0.2m normally can be maintained between
the user and the device.
NOTE: Working temperature ranges -4 Fahrenheit ~ 140 Fahren-
heit.