Welcare WSS100 Instruction Manual

Model: WSS100
Instruction Manual & Warranty Information
Read Instructions Carefully Before Use
File No.: A800-OPE V 1.0 201909
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2. Welcare Sleep-Tight Sleep Sound Machine
Thank you for purchasing the
Welcare Sleep-Tight Sleep Sound Machine.
Please keep this instruction manual in a safe place where it is readily available.
The illustrations in this manual may differ slightly from the product itself.
SLEEP S OU N D MACHIN E Model: WSS100
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Instruction Manual & Warranty Information 3.
Contents
Important Safety Information . . . . . . . . . . . . . . . . . 4
Features . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package Contents . . . . . . . . . . . . . . . . . . . . . 6
Sleep Sound Machine Components . . . . . . . . . . . . . . 7
Before Using the Sleep Sound Machine . . . . . . . . . . . . . 8
Using the Sleep Sound Machine . . . . . . . . . . . . . . . . 8
Maintenance. . . . . . . . . . . . . . . . . . . . . . . .12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . 13
Technical Data . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 15
Warranty Form . . . . . . . . . . . . . . . . . . . . . . . 17
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . 20
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4. Welcare Sleep-Tight Sleep Sound Machine
Important Safety Information
Read this section thoroughly before using the product.
Please ensure you observe the safety instructions to avoid
accidents, injury and damage.
Intended purpose
• The Welcare Sleep-Tight Sleep Sound Machine is intended to be used to settle a baby,
toddler or child to sleep by providing soothing sounds. This product can also record
and play a mother’s/person’s own heartbeat, using unique Heart Sure technology via a
ngertip sensor.
• This product is not a therapeutic device.
• This product is not intended for use by persons (including children) with limited physical,
sensory or mental abilities or lacking experience and/or knowledge, unless they are
supervised by a person responsible for their safety or have received and understand the
instructions/ safety warnings for use of the product from this person in advance.
Safety Warnings
• Keep the product and its components out of reach of children.
• Keep the product at least 30cm away from children whilst in use to prevent any noise
damage to their developing ears.
• Keep children away from the packaging material.
• DO NOT let children to play with the product- it is not a toy.
• DO NOT operate under a blanket or pillow. Excessive heating can occur and cause injury.
• DO NOT attempt to open or disassemble the product.
• Nail polish, false nails or dirt may interfere with the heartbeat recording and may need to
be removed.
• Clean the product and ngertip sensor with a soft dry cloth only (take batteries out
before cleaning).
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Instruction Manual & Warranty Information 5.
Important Safety Information - continued
• DO NOT allow water to get on or inside the product or use any harsh chemical cleaning agents.
• Only use batteries specied for the product.
• Install the batteries carefully with the polarities in the correct position as per the markings
in the battery compartment.
• DO NOT use batteries after their expiration date; or new and used batteries together;
or different brand batteries together.
• Periodically check batteries to ensure they are in good working condition.
• Replace worn batteries with new ones immediately. Dispose of the old batteries according
to current local regulations.
• Remove batteries carefully if the product is not going to be used for a long period of time.
• If battery uid gets in your eyes or touches your skin, immediately rinse with plenty of water and
consult a healthcare professional.
• DO NOT throw batteries into re.
• DO NOT expose the product to temperatures of over 60°C
• DO NOT use or store the product in the following conditions:
–Near sources of heat, direct sunlight or high temperature
–Moist or humid environments
–Dusty locations
–Near re, ammable gas, chemicals or oxygen rich environments
–Locations easily subject to vibrations or shock or in a pressurized container
–In high frequency or strong magnetic eld areas - e.g. surgical equipment,
MRI, CT, microwave ovens
• DO NOT drop or place heavy objects on the product.
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6. Welcare Sleep-Tight Sleep Sound Machine
Features
• 5 Relaxing Sounds:
–Record & play mother’s own heartbeat
–Ocean
–Rain
–Summer Night
–White Noise
• 4 Lullabies
• Timer setting can be set to play for 15 mins, 30mins, 60mins, or continuously.
• Portable enough to take with you, in order to create a familiar sleeping environment for
your baby or child wherever you travel.
• Adjustable Volume Levels (7 levels including mute).
• Hanging Strap provided to easily hang anywhere.
• Low Battery Indicator (power button ashes when battery is low).
Package Contents
A. Sleep Sound Machine
B. Heartbeat Fingertip Sensor
C. Hanging Strap
D. Instruction Manual
E. 3 x AA Batteries
E
AA
+
–
AA
+
–
AA
+
–
A
B
C
D
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Instruction Manual & Warranty Information 7.
Sleep Sound Machine Components
F. Heartbeat Fingertip Sensor
G. Sound Buttons
H. Battery Compartment
I. Volume Buttons
J. Timer Button
K. Power Button
L. Heartbeat Recording Button
M. USB Socket
OPEN
H
M
I
J
K
L
G
Note: Optional power adaptor can be used in
replacement of batteries (5V DC 1A).
The power adaptor is not included with this machine.
F
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8. Welcare Sleep-Tight Sleep Sound Machine
Before Using the Sleep Sound Machine
• Check the product is intact. DO NOT use if broken.
• Remove battery compartment cover. Insert the 3 x AA batteries carefully with the
polarities in the correct position as per the markings in the battery compartment and
place the cover back on.
If any abnormalities are detected, please contact our service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
Using the Sleep Sound Machine
• Turn the product on or off by pressing the Power Button.
• Use the and Buttons to adjust the volume (7 levels including mute).
• Heartbeat Recording Button is used to collect and record the heartbeat.
• Timer Button can be set to play for 15 mins, 30 mins, 60mins, or continuously.
• 6 relaxing sounds are available to choose from using the buttons.
The Lullabies button contains 4 lullabies to choose from.
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Instruction Manual & Warranty Information 9.
Recording the heartbeat:
Note: Nail polish or false nails may interfere with the recording and may need to be removed.
1. Plug the heartbeat ngertip sensor into the USB socket.
2. Open the ngertip sensor and insert any clean nger. Ensure the ngertip is touching
and covers the inside LED light and then gently close to secure nger as shown below.
3. Press the Heartbeat Recording Button .
Hold still while the sensor is detecting a
heartbeat (approximately 20 seconds).
Using the Sleep Sound Machine - continued
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10. Welcare Sleep-Tight Sleep Sound Machine
4. Once the recording is complete, the recorded heartbeat sound plays automatically
on a repeating function. Once the recording is nished remove nger from the sensor.
5. Unplug the ngertip sensor from the main unit and store in a safe place away
from children.
Choosing a lullaby:
Lullabies include:
i. Sleepy Lullaby
ii. Brahms Lullaby
iii. Twinkle Twinkle Little Star
iv. Soothing Music Box Lullaby
1. Enter Lullabies mode:
Hold down the Lullabies Button for 3 seconds until you hear a beep.
Using the Sleep Sound Machine - continued
Hold for 3 seconds
to enter Lullabies mode.
Beep!
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Instruction Manual & Warranty Information 11.
Using the Sleep Sound Machine - continued
2. Choose Lullaby:
Press repeatedly to choose 1 of 4 lullabies.
3. Save Lullaby:
Hold down the Lullabies Button for 3 seconds again until you hear
another beep to save your choice.
Note - when you are in the ‘Choose Lullaby’ mode, you will not be able to switch
between the other Sound Buttons until you have saved your lullaby choice. If the
batteries are removed, the unit will revert to the default sound.
Press the Lullabies button again
to choose and listen to the next
Lullaby. Proceed to step 3 once you
have decided which lullaby to use.
Beep!
Hold for another
3 seconds to
save your choice.
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12. Welcare Sleep-Tight Sleep Sound Machine
Using the Sleep Sound Machine - continued
Maintenance
Cleaning:
• Clean the product and ngertip sensor
with a soft dry cloth only (take batteries
out before cleaning).
• DO NOT allow water to get on or
inside the product or use any harsh
chemical cleaning agents.
Storage:
• Wipe away any dirt and dust from the product.
• Store in a safe cool dry place, away from
children as per Safety Warnings.
• DO NOT place any heavy objects on the
product.
Setting the timer:
Press the Timer Button to set the sleep timer.
– Green light indicates 15 minutes
– Orange light indicates 30 minutes
– Red light indicates 60 minutes
– No light indicates continuous playing
Note: Changing sounds will reset the timer.
icon changes colour to
indicate sleep timer duration.
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Instruction Manual & Warranty Information 13.
Troubleshooting
Problem Possible Cause Solution
Product cannot be
powered on.
Batteries have run out of
power.
Replace the batteries.
Batteries may be installed
incorrectly.
Please insert the batteries with the
polarities in the correct direction
as per the markings in the battery
compartment.
Power Button is
ashing.
Low battery indicator. Replace the batteries.
The unit automatically
turns off.
There may be insufcient
power left in the batteries.
Replace the batteries.
Heartbeat will not
record.
Finger is not inserted
correctly into the sensor.
Retry by inserting the nger according
to the instructions on page 9.
Finger or body is moving. Keep still while heartbeat recording is
being obtained.
The ngernail may be dirty
or covered with nail polish
or false nails.
Remove any dirt, nail polish or false
nails from the ngernail.
If the problem is not solved by the troubleshooting guide or you have any queries,
please contact our service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
DO NOT attempt to open or repair the product yourself.
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14. Welcare Sleep-Tight Sleep Sound Machine
Technical Data
Product Name Welcare Sleep-Tight Sleep Sound Machine
Model Number WSS100
Power Type/Rating Power: 4.5V DC (3 x 1.5V AA [LR6] batteries)
Input: 5V DC  1A
Operating Conditions Temperature: 10˚C to 45˚C
Humidity: 15%-95% RH (non-condensing)
Atmospheric pressure: 86kPa to106kPa
Storage/ Transport
Conditions
Temperature: -20˚C to 60˚C
Humidity: 10%-95% RH (non-condensing)
Atmospheric pressure: 50kPa to 106kPa
Dimensions 123mm x 125mm x 32mm (machine only)
Weight Approx. 180g (out of packaging)
Sound Volume Mute to 85dB
Materials ABS Plastic
Contents Sleep Sound Machine, Heartbeat Fingertip Sensor,
Hanging Strap, Instruction Manual, 3 x AA batteries
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Instruction Manual & Warranty Information 15.
Warranty
PRODUCT WARRANTY
Please register your warranty information at:
AUS – www.jadavey.com.au
NZ – www.jadavey.co.nz
This Welcare Sleep-Tight product is warranted to be free of manufacturing defects for 1 year
from the date of purchase*. This warranty is void if the product is modied, altered or subject
to misuse or abuse, damaged in transit or lack of responsible care, is dropped, if damage
occurs by reason of failure to follow the written instruction booklet enclosed, or if product
repairs are carried out without authority from J.A. Davey Pty Ltd.
We will repair, or at our option replace free of charge, any parts necessary to correct material
or workmanship, or replace the entire unit and return to you during the period of the warranty.
Otherwise, we will quote for any repair which will be carried out on acceptance of our
quotation.
The benets conferred by this warranty are in addition to all other rights and remedies in
respect of the product, which the consumer has under the trade practices act and other state
or territory laws in Australia and New Zealand.
Our goods come with guarantees that cannot be excluded under Australian and New
Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
*Please note the batteries are not covered under warranty.
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16. Welcare Sleep-Tight Sleep Sound Machine
Warranty - continued
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your unit for service, please take a few minutes to do the following:
• In your instruction manual, read the troubleshooting section that describes common errors,
their cause and remedies. Product instruction manuals can be downloaded online.
• Contact Welcare Sleep-Tight customer service. Our staff are trained to assist you with most
issues you may have experienced, without the need to send your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA: IN NEW ZEALAND:
Free call: 1800 807 464 Free call: 0800 523 583
SENDING IN YOUR UNIT FOR SERVICE
1. Should repair be needed within the warranty period, enclose the tear off section of this
warranty card and your proof of purchase receipt. Please ensure all relevant details are
completed before sending your unit in for service. Please ensure your contact details are
still current and include a brief description of the problem you are experiencing together
with your purchase receipt.
2. Include the unit with all product components in your package. This is extremely important,
so our repair technicians can make the correct diagnosis with any problems.
3. Please return the unit, warranty card or repair form at your cost to:
IN AUSTRALIA
J.A. Davey Pty Ltd
Welcare Sleep-Tight Repairs
PO Box 84
Port Melbourne
Victoria, Australia 3207
IN NEW ZEALAND
BV Medical
Welcare Sleep-Tight Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland, New Zealand 1061
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Instruction Manual & Warranty Information 17.
Warranty Form
PLEASE RETAIN THE WARRANTY CARD.
RETURN THIS PORTION ONLY WHEN YOU RETURN YOUR PRODUCT FOR REPAIR UNDER WARRANTY.
NAME:
ADDRESS:
POSTCODE: DAYTIME PHONE:
EMAIL:
MODEL: DATE OF PURCHASE: / /
PLEASE ATTACH PROOF OF PURCHASE
RETAILER’S NAME:
RETAILER’S ADDRESS:
POSTCODE:
BRIEF DESCRIPTION OF PROBLEM YOU ARE EXPERIENCING:
WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT.
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18. Welcare Sleep-Tight Sleep Sound Machine
BLANK PAGE
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Instruction Manual & Warranty Information 19.
BLANK PAGE
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20. Welcare Sleep-Tight Sleep Sound Machine
IN AUSTRALIA:
J.A. DAVEY PTY LTD
Telephone: [phone]
Website: www.jadavey.com.au
IN NEW ZEALAND:
J.A. DAVEY LTD
C/- Healthcare Logistics
Telephone: [phone]
Website: www.jadavey.co.nz
Should you require any further information
please do not hesitate to contact us.
Disposal
At the end of its life, please treat this product as electronic waste and dispose of
responsibly according to current local regulations.
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