Welcare WBA100 Instruction Manual

Children’s Upper Arm Bedwetting Alarm for Ages 5+
Model: WBA100
Instruction Manual & Warranty Information
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2. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Bedwetting Alarm
Model: WBA100
Thank you for purchasing this
Welcare Stay-Dry Bedwetting Alarm.
Please keep this instruction manual in a safe place where it is readily available.
The illustrations in this manual may differ slightly from the product itself.
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Instruction Manual & Warranty Information 3.
Contents
Important Safety Information . . . . . . . . . . 4
Bedwetting Information . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . 6
Product Contents . . . . . . . . . . . . . . . 6
Bedwetting Alarm Components . . . . . . . . . 7
Before Using the Bedwetting Alarm . . . . . . . . 8
Using the Bedwetting Alarm . . . . . . . . . . 8
Charging the Bedwetting Alarm . . . . . . . . . 11
Maintenance . . . . . . . . . . . . . . . . 12
Troubleshooting . . . . . . . . . . . . . . . 13
Warranty . . . . . . . . . . . . . . . . . . 15
Warranty Form. . . . . . . . . . . . . . . .17
Technical Data . . . . . . . . . . . . . . . .19
Disposal . . . . . . . . . . . . . . . . . . 20
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4. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Important Safety Information
Read this section thoroughly before using the product.
Please ensure you observe the safety instructions to avoid
strangulation risk, accidents, injury and damage.
Intended purpose
• The Welcare Stay-Dry Bedwetting Alarm is for training a child out of
bedwetting. DO NOT use for purposes other than bedwetting.
It is not a therapeutic device.
• It is not recommended for children under 5 years of age.
• This product is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Safety Warnings
• Keep the product and its components out of reach of children when not in use.
• Keep children away from the packaging material.
• DO NOT let children play with the product.
• DO NOT use the product on a child without a night shirt or pyjama top.
This is important to avoid strangulation risk.
• DO NOT allow the product to be submerged into water as this will
damage the internal components.
• DO NOT drop or put heavy objects on the product.
• DO NOT attempt to open or disassemble the product.
• This product is equipped with a Lithium-ion battery. Failure to follow these
instructions could cause the Lithium-ion battery to leak acid, become hot,
explode or ignite and cause injury and/or damage:
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Instruction Manual & Warranty Information 5.
Important Safety Information - continued
–DO NOT expose to temperatures over 60 ˚C.
–DO NOT store or leave the product near sources of heat, in direct strong
sunlight, in a high temperature location, in a pressurized container or in
a microwave oven.
–If battery leakage occurs and comes into contact with the skin or eyes,
immediately rinse with plenty of water and seek medical advice.
• The product must only be supplied at safety extra low voltage corresponding
to the marking on the product.
Bedwetting Information 1
Bedwetting (nocturnal enuresis) is a common condition among young children
and learning how to become dry at night is not an easy process.
Bedwetting can often have emotional and social effects on a child, due to
feelings of embarrassment.
Bedwetting alarms have been found to be one of the most effective methods
of training a child out of bedwetting. When the child wets the bed, a moisture-
sensitive alarm will sound and/or vibrate helping the child to recognise and
respond to the sensation of a full bladder while asleep.
The child’s participation in the process and adult involvement/ support is
integral to its success. The alarm uses behavioural/conditioning techniques to
train a child out of bedwetting.
It can take up to 12 weeks for a child to be fully dry at night without needing the
bedwetting alarm. Gradually over time the child learns to ‘hold on’ throughout
the night without waking, or will wake up and go to the toilet when their bladder
is full. If bedwetting persists after 3 to 6 months of alarm training, alternative
treatment options should be considered.
1. The Children’s Hospital at Westmead and John Hunter Children’s Hospital. 2018
Nocturnal Enuresis Resource Kit. 2nd Edition - A tool for healthcare professionals.
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6. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Bedwetting Information - continued
If you would like further information about bedwetting, please contact your
healthcare professional or either of the below national foundations for free,
condential advice:
Features
• USB Rechargeable Battery
• LED Light Indicator
• Sound & Vibration Mode
• Vibration Only Mode
Product Contents
• Bedwetting Alarm
• Adjustable Arm Band
• USB Charging Cable
• Progress Chart & Stickers
• Instruction Manual & Warranty Information
Continence Foundation of Australia
Free Helpline: 1800 33 00 66
www.continence.org.au
Continence New Zealand
Free Helpline: 0800 650 659
www.continence.org.nz
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Instruction Manual & Warranty Information 7.
Bedwetting Alarm Components
Front view:
A. Alarm Body
B. Adjustable Arm Band
C. Alarm Speaker
D. LED Light Indicator
Red solid light = battery charging
Blue solid light = battery charged
Red “ashing” light = battery low
Blue “ashing” light = alarm triggered by bedwetting
E. Cord
F. Sensor Clip
G. Sensor Clip Lever
Back view:
H. Micro USB Port
I. Mode Switch
J. Vibration Only Mode ( )
K.
L. Sound & Vibration Mode ( )
B
C
F
D
G
A
E
I
J
HK
L
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8. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Before Using the Bedwetting Alarm
• Check the product is intact. DO NOT use if broken.
• Ensure the product is fully charged. Refer to Charging the Bedwetting Alarm
instructions on page 11.
• Test the product rst on a damp cloth. Turn the product onto the Vibration
Only or Sound & Vibration Mode via the mode switch. Clamp the sensor clip
onto the damp cloth. If the product is sounding and/or vibrating then the
product is working.
• Let the child experiment with the product before using at night time,
so they are not frightened by the noise.
If any abnormalities are detected, please contact our service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
Using the Bedwetting Alarm
1. Select which Mode you wish to use
via the mode switch.
2. Attach the product to the child’s upper
arm. Insert the plastic hook into the
small loop of the arm band. Adjust the
tightness to ensure it ts snugly, but
comfortably (not too tight).
3. Pass the cord under the child’s
pyjama top to avoid
strangulation risk.
5
3
4
2
1
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Instruction Manual & Warranty Information 9.
Using the Bedwetting Alarm - continued
4. Open the sensor clip via the lever and attach it to the child’s underwear/
pyjama pants (where urine is most likely). Ensure the sensor clip is closed
rmly on the fabric and that the cord does not hinder the child’s movement.
5. At the rst sign of moisture, the alarm will sound and/or vibrate to wake
the child. The LED indicator will ash blue.
6. As soon as the child wakes up (they may need assistance from you),
they should go to the toilet and nish emptying their bladder. It is
important the child learns to go directly to the toilet before doing
anything else. Turn off the alarm and unclip it from the child’s
underwear (you can teach the child to do this themselves).
7. Clean and dry the product as per Cleaning instructions on page 12
and re-attach it to a clean dry pair of underwear or pyjama pants.
Helpful Hints
• Remind the child each night that when the alarm triggers and their
underwear is wet they need to stop ‘weeing’ and go to the toilet.
• Leave a night light on in case the child is frightened when the alarm
goes off. This will also help them navigate safely to the toilet in the dark.
• Make sure you are close enough to the child’s room to be able to hear
the alarm and help them as needed.
• Keep a spare set of sheets, underwear and pyjamas close by.
• The program may be slow and frustrating, but always remember to offer
encouragement and give praise when the child has a dry night.
Do not scold the child if they wet the bed.
• Restricting intake of liquids before bedtime does not help treat bedwetting.
It is important the child has enough to drink during the day.
• Drinks containing caffeine should be avoided.
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10. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Progress Chart
• We have included a progress chart and stickers to help track of the child’s
progress. Ask the child if they remember the alarm going off and what they did.
• You can also introduce a reward scheme for positive behaviour to encourage
the child to want to succeed.
Completion of Training
• The child should continue to use the alarm until they have had 14
consecutive dry nights.
• It can take up to 12 weeks for a child to be fully dry at night without
needing the bedwetting alarm.
• To reduce the chance of relapse, the process of “overlearning” can be
implemented. Ask your healthcare professional if the child should trial this
process before discontinuing the alarm. This process should not be used if
the child is on Desmopressin medication.
• The child should have a large drink each night in the hour before bed and
continue with alarm training, until a further 14 consecutive dry nights have
been achieved.
• When the child has reached 14 dry nights in a row using the over-learning
method, the alarm can be removed and the pre-bedtime drink stopped.
• A relapse is considered to be when the child wets the bed two or more
nights consecutively. If relapse occurs, repeating alarm training will
often produce a good response.
• If bedwetting persists after 3 to 6 months of alarm training, alternative
treatment options should be considered.
Using the Bedwetting Alarm - continued
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Instruction Manual & Warranty Information 11.
Charging the Bedwetting Alarm
• The product has an in-built rechargeable Lithium-ion battery.
• When the battery power is low, the LED indicator will ash red.
• When the battery power has run out completely the LED indicator will not
light up and the alarm will not sound or vibrate.
• To charge the battery, turn the product to the OFF Mode and plug the USB
charging cable into the micro USB port on the product and then into a
USB charging device.
• The battery will take approximately 2-3 hours to charge.
• The battery can last for up to 7-8 hours of continuous alarming on Vibration
Only Mode & up to 4.5 hours of continuous alarming on Sound & Vibration
Mode.
• The LED indicator will shine red whilst charging.
When the product is fully charged the LED indicator will turn solid blue.
• DO NOT use the product while it is charging.
Plug into USB
charging device
Place switch in
“OFF” position
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12. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Maintenance
Cleaning
• Remember to clean the product after each bedwetting episode.
• Rinse the sensor clip under running water and thoroughly wipe with a dry cloth.
• The arm band can be hand washed in cold or warm water with a mild
detergent. Please remove the arm band from the product before washing.
• The product can be disinfected with alcohol (70-80% strength) using
a soft dry cloth.
• Clean the body of the product with a damp wet cloth only.
• DO NOT allow the product to be submerged into water or use harsh
chemicals as this will damage the internal components.
Storage
• Clean the product as per above Cleaning instructions.
• Turn the product to the OFF Mode and leave the sensor clip in the
open position when not in use.
• Keep the product and its components out of reach of children when
not in use.
• Store in a safe cool dry place.
• DO NOT store or leave the product near sources of heat, in direct strong
sunlight, in a high temperature location, in a pressurized container or in a
microwave oven.
• DO NOT put heavy objects on the product.
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Instruction Manual & Warranty Information 13.
Troubleshooting
Problem Possible Cause Solution
Does not turn on. Battery has run out. Charge the battery with the
USB charging cable.
Alarm not
sounding.
Battery has run out. Charge the battery with the
USB charging cable.
Product is in OFF
Mode.
Turn the Mode switch to either
the Sound & Vibration Mode or
the Vibration only Mode.
Alarm is sounding. The child has wet
the bed.
Attend to the child and turn the
product to the OFF Mode.
Alarm is too loud. This is normal. The alarm is designed to be
loud to wake the child and an
adult. You can use the Vibration
only Mode if desired.
Red light is
ashing.
Product is low on
battery.
Charge the battery with the
USB charging cable.
Red solid light
is on.
Product is charging. The red light will turn to blue
once the product is fully
charged.
Blue solid light
is on.
Product is fully
charged.
Unplug the product from the
USB charging cable.
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14. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Troubleshooting - continued
If the problem is not solved by the troubleshooting guide or you have any
queries, please contact our service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
DO NOT attempt to open or repair the product yourself.
Problem Possible Cause Solution
Blue light is
ashing.
Alarm has been
triggered.
Attend to the child and turn the
product to the OFF Mode.
Not charging. Charging cable
connection is loose.
Ensure a rm connection of
the micro USB port and USB
charging device.
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Instruction Manual & Warranty Information 15.
Warranty
PRODUCT WARRANTY
Please register your warranty information at:
AUS – www.jadavey.com.au
NZ – www.jadavey.co.nz
This Welcare Stay-Dry device is warranted to be free of manufacturing defects
for 1 year from the date of purchase*. This warranty is void if the product is
modied or altered is subject to misuse or abuse, damaged in transit or lack
of responsible care, is dropped, if damage occurs by reason of failure to follow
the written instruction booklet enclosed, or if product repairs are carried out
without authority from J.A.Davey Pty Ltd.
We will repair, or at our option replace free of charge, any parts necessary
to correct material or workmanship, or replace the entire unit and return
to you during the period of the warranty. Otherwise, we will quote for any
repair which will be carried out on acceptance of our quotation. The benets
conferred by this warranty are in addition to all other rights and remedies in
respect of the product, which the consumer has under the trade practices act
and other state or territory laws in Australia and New Zealand.
Our goods come with guarantees that cannot be excluded under Australian
and New Zealand Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
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16. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
Warranty - continued
IN NEW ZEALAND
BV Medical
Welcare Stay-Dry Repairs
Unit 7, 110 Mays Road
Onehunga
Auckland, New Zealand 1061
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your unit for service, please take a few minutes to do the following:
• In your instruction manual, read the troubleshooting section and the section
describing common errors, their cause and remedies. Product instruction
manuals can be downloaded online.
• Contact Welcare Stay-Dry customer service. Our staff are trained to assist
you with most issues you may have experienced, without the need to send
your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA: IN NEW ZEALAND:
Free call: 1800 807 464 Free call: 0800 523 583
SENDING IN YOUR UNIT FOR SERVICE
1. Should repair be needed within the warranty period, enclose the tear off
section of this warranty card and your proof of purchase receipt. Please
ensure all relevant details are completed and before sending your unit in
for service. Please ensure your contact details are still current and include
a brief description of the problem you are experiencing together with your
purchase receipt.
2. Include the unit with all product components in your package. This is
extremely important, so our repair technicians can make the correct
diagnosis with any problems.
3. Please return the unit, warranty card or repair form at your cost to:
IN AUSTRALIA
J.A.Davey Pty Ltd
Welcare Stay-Dry Repairs
PO Box 84
Port Melbourne
Victoria, Australia 3207
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Instruction Manual & Warranty Information 17.
Warranty Form
PLEASE RETAIN THIS WARRANTY CARD.
RETURN THIS PORTION ONLY WHEN YOU RETURN YOUR PRODUCT
FOR REPAIR UNDER WARRANTY.
NAME:
ADDRESS:
POSTCODE: DAYTIME PHONE:
EMAIL:
MODEL: DATE OF PURCHASE: / /
PLEASE ATTACH PROOF OF PURCHASE
RETAILER’S NAME:
RETAILER’S ADDRESS:
POSTCODE:
BRIEF DESCRIPTION OF PROBLEM YOU ARE EXPERIENCING:
WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT.
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18. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
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Instruction Manual & Warranty Information 19.
Technical Data
Product Name Welcare Stay-Dry Bedwetting Alarm
Model Number WBA100
Power In-built Lithium-ion Rechargeable Battery
(via USB) 5.0V DC 0.15A
Operating Conditions Temperature:0˚C to 40˚C
Humidity:45% to80% RH(non-condensing)
Storage/ Transport
Conditions
Temperature:-20 ˚C to60˚C
Humidity:45% to85% RH(non-condensing)
Dimensions Approx. 60 x 50 x 10mm (alarm body)
Weight Approx. 50g (out of packaging)
Materials ABS Plastic, Nylon Elastic Armband
Contents Bedwetting Alarm, Adjustable Arm Band, USB
Charging Cable, Progress Chart & Stickers
and Instruction Manual
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20. Welcare Stay-Dry Children’s Upper Arm Bedwetting Alarm
IN AUSTRALIA:
J.A.DAVEY PTY LTD
Telephone: [phone]
Website: www.jadavey.com.au
IN NEW ZEALAND:
J.A.DAVEY LTD
C/- Healthcare Logistics
Telephone: [phone]
Website: www.jadavey.co.nz
Should you require any further information
please do not hesitate to contact us.
Disposal
At the end of its life, please treat this product as electronic waste
and dispose of responsibly according to current local regulations.
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