West Penn Wire AV-IP-NC811 User manual

© West Penn Wire 2019 94-000878-A
AV-IP-NC811
Operation Manual

AV-IP-NC811 IP Device Controller Operation Manual
© West Penn Wire 2019 2
SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
To prevent fire or shock hazard, do not expose the unit to rain, moisture or install
this product near water. Keep the product away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage.
If an object or liquid falls or spills on to the housing, unplug the module immediately.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
Using supplies or parts not meeting the product’s specifications may cause damage,
deterioration or malfunction.
Refer all servicing to qualified service personnel.
Install the device in a place with good ventilation to avoid damage due to
overheating.
Unplug the power cord when left unused for a long period of time.
Do not put any heavy items on the unit or on extension cable.
Do not remove the housing of the device as you may be exposed to dangerous
voltage or other hazards.
Information on disposal of devices: do not burn or mix with general household
waste, please treat them as normal electrical wastes.
Unpack the equipment carefully and save the original box and packing material for
possible future shipment.
Please read this user manual carefully before using this product.

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Contents1.
Contents....................................................................................................................31.
Introduction ...............................................................................................................42.
2.1. Introduction to the AV-IP-NC811 ....................................................................4
2.2. Features.........................................................................................................4
Package Contents.....................................................................................................43.
Specification..............................................................................................................54.
4.1. Product overview ...........................................................................................5
4.2. Installation Procedure....................................................................................6
4.3. Ethernet Web Interface –Device Management ...........................................17
AV-IP Transmitter AV-IP-WP772..............................................................................195.
AV-IP Receiver AV-IP-RX776 ..................................................................................346.
7. Audio AMP IP TX and RX........................................................................................49
8AV-IP-C8-WH..........................................................................................................66
9Troubleshooting.......................................................................................................73

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Introduction2.
2.1. Introduction to the AV-IP-NC811
The AV-IP-NC811 IP Device Controller is a Linux-based PC that allows users to control
hub-installed West Penn Wire products via Web interface.
When installed on a local area network (LAN), the IP Device Controller can scan the
LAN for connected West Penn products and allows the user to auto-discover, configure
and control these products through an Ethernet Web interface. The Controller may also
be used to manage firmware upgrades of connected West Penn Wire devices. An
Application Program Interface (API) is available to allow the West Penn Wire 8-Button IP
Controller (AV-IP-C8-WH) to send commands to the IP Device Controller.
Applications include but are not limited to commercial and residential AV systems,
classroom projector systems, digital signage, video wall systems, boardroom systems,
multi-room systems, classroom training, retail systems, collaborative PC systems, and
medical information systems.
2.2. Features
Centralizes control of West Penn Wire products within a system
Provides a web interface to manage & control West Penn Wire products
Provides a control API for the 8-Button IP Controller (AV-IP-NC811)
Supports I/O presets to be configured
Serves as a base platform to develop automation control applications
Supports software upgrades
Package Contents3.
One (1) AV-IP-NC811 IP Device Controller
One (1) External Power Adapter

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Specification4.
AV-IP-NC811 IP Device Controller
CPU
Intel Z3735F
Memory
2GB DDR3
BIOS
AMI BIOS
VGA
Resolution up to 1920 x 1200
Keyboard and
Mouse
USB keyboard and mouse (sold separately)
Peripherals
• USB 2.0 ports (3x)
• micro SD slot (1x)
• Network interface (1x)
• VGA Video out port (1x)
• HDMI Video out port (1x)
• Audio in via 3.5mm port (1x)
• Audio out via 3.5mm port (1x)
Operating System
Ubuntu 14.04 LTS
Operating
Temperature
5 ºC to 50 ºC
Dimensions
4.52 x 4.52 x 1.4 inch (115 x 115 x 35 mm)
Weight
1.1lbs (0.5kg)
Accessories
Included
External Power Adaptor
Regulatory
FCC, CE, RoHS, WEEE
Order Information
AV-IP-NC811 IP Device Controller
4.1. Product overview
The external connections and connection indicators of the AV-IP-NC811 Network
Controller are detailed in Figure 4 and Figure 5. Please familiarize yourself with them
before installing the unit.

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A1 = DC Power
A2 = VGA video out
A3 = HDMI video out
A4 = RJ45 Ethernet
A5 = Audio in (not supported in current software release)
A6 = Audio out (not supported in current software release)
A7 = Micro SD Memory Slot (not supported in current software release)
A8 = K Lock
A9 = WiFi antenna (not supported in current software release)
B1 = USB 2.0 #1
B2 = USB 2.0 #2
B3 = USB 2.0 #3
4.2. Installation Procedure
Note that the WiFi antenna on the West Penn Wire Controller is not supported in the
current software release.
Figure 1: Rear Panel
Figure 2: Side Panel

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Setting the Ethernet Switch & Router to the same Subnet as West Penn Wire
Devices:
The AV-IP-NC811 comes with a default static IP address of 192.168.168.50 (with
DHCP disabled). All the West Penn Wire AV-IP Systems are set to support DHCP by
default. When no DHCP server is available both, transmitters and receivers fallback
to a static IP address of:
•AV-IP-C8-WH: 192.168.168.54
•AV-IP-AMPTX: 192.168.168.55
•AV-IP-AMPRX: 192.168.168.56
•AV-IP-WP772: 192.168.168.58
•AV-IP-RX776: 192.168.168.59
These products work in conjunction with a PoE (PSE) Ethernet Switch. The
WPTL-SG1005P is recommended for point to point applications while managed
ones are suggested for room collaboration.
In order for the DHCP server within the Ethernet Switch to support the West Penn
Wire device subnet, set the static IP of the Ethernet Switch to 192.168.168.1
(recommended setting). Refer to the Ethernet Switch manual for instructions on how
to accomplish this.
Setting West Penn Wire Devices and Ethernet Switch to an Existing Subnet:
If the AV-IP devices are being installed in an existing environment that has a working
subnet already configured that cannot be easily changed, then the subnet of the
West Penn Wire devices and the Ethernet Switch (if a new Ethernet Switch is
required) must be changed in order to match the existing subnet. For this case we
will use 192.168.2.x as an example subnet already in place and which must be
supported. Note that this is only an example and may not necessarily reflect your
actual subnet address.
If the Ethernet Switch does not already reside in the example subnet of 192.168.2.x,
then set the static IP of the Ethernet Switch to a free static IP address (for the sake of
this example we will use an IP address of 192.168.2.1). Refer to the Ethernet Switch
manual for instructions on how to accomplish this.
The West Penn Wire AV-IP devices are set by default to support DHCP, and will
automatically be set to the subnet specified by the DHCP Server. These units need
only be physically connected into the network as described in their respective
Installation Guides and by using the AV-IP-NC811 to discover them. But before the
MNC can be used, the new MNC subnet must also be set.

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To change the subnet of the MNC requires a two-step process:
Process 1: Configuring the IP address of the MNC
Process 2: Physically installing the MNC in the network
Note:
• An example subnet address of 192.168.2.x of the existing network on which
the MNC will be installed is assumed for this example process.
• The MNC comes with a static IP address of 192.168.168.50 and with DHCP
disabled. This process explains how to change it to the example subnet of
192.168.2.x.
Process 1: Configuring the IP address of the MNC
Refer to Figure 1 and Figure 2.
1. On the back panel of the MNC:
A. Plug the supplied power adaptor into the DC power jack. Ensure that the
other end of the power adaptor is plugged into a power socket.
B. Ensure that the power switch on the front of the unit is in the ON position
(front button • pressed in).
C. Connect one end of an Ethernet cable to the Ethernet port. Ensure that
the other end of the Ethernet cable is connected to a computer.
Refer to Figure 3.
2. On the computer to which the MNC is connected, open up an Internet
browser (Explorer, Chrome, Firefox, etc.) and type the following address in
the address bar near the top of the screen:
http://192.168.168.50/mnc/
NOTE: mnc must be written in lower case
Figure 3: Internet Browser Entry

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3. Press Enter on the keyboard. If the browser connects to the MNC, go to
Step 7
4. If the browser fails to connect to the MNC, a failure message will appear.
Perform the following steps (Steps 4 through 6) in order to set the computer
to the same subnet as the MNC, to be able to then change the MNC subnet
(from Step 7 onward) to match the subnet of the existing installation (refer
to Figure 5)
A. Move the mouse to the bottom of the screen and click on the Start
button at the lower left.
B. Click into the Search programs and files field just above the Start
button and type cmd. Press Enter on the keyboard.
C. A DOS window will appear. Type ipconfig and press Enter on the
keyboard.
Figure 4: Determining Computer IP Address

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The following screen will appear (Figure 5)
5. If the IPv4 Address (shown in the red box of Figure 8) does NOT begin with
the numbers 192.168.168.x, then perform the following steps (refer to
Figure 6 through Figure 9):
A. Type exit and press Enter on the keyboard
B. Move the mouse to the bottom of the screen and click on the Start
button at the lower left.
C. Click on Control Panel
D. Click on Network and Internet
E. Click on Network and Sharing Center
F. Click on Local Area Connection
G. Click on Properties
H. Click on Internet Protocol Version 4 (TCP/IPv4). It will turn blue.
I. Click on Properties
J. Click on the Use the following IP address radio button
K. In the IP address field, type the following: 192.168.168.x
Where x can be any number from 2 to 254 except for 50 (since 50 is the MNC
address). The example in Figure 9 has the PC set to a Static IP address of
192.168.168.12
Figure 5: Computer IP Address

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L. In the Subnet mask field, type the following: 255.255.255.0
M. Click on OK.
Step 5A
Step 5B-5C
Figure 6

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Step 5D
Step 5E
Step 5F
Figure 7

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Step 5G
Step 5H-5I
Figure 8

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Steps 5J-5K-5L-5M
The computer is now ready to communicate with the MNC.
Refer to Figure 10.
6. Open up an Internet browser (Explorer, Chrome, Firefox, etc.) and type the
following address in the address bar near the top of the screen:
http://192.168.168.50/mnc/
NOTE: mnc must be written in lower case
Figure 9
Figure 10: Internet Browser Entry

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Refer to Figure 11.
7. The AV-IP-NC811 Web interface Login Screen will appear
8. In the User Name field, type admin. Use lower case.
9. In the Password field, type admin. Use lower case.
10. Click Log in
Refer to Figure 12
Figure 11: Login Screen
Figure 12: Network Settings Screen

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11. Click the Settings tab. The Network Settings screen will appear.
12. Next to Use DHCP, ensure that the No radio button is selected.
13. In the IP address field, type the first 3 entries of the IP address of the network
subnet on which the MNC will be installed, which in our example is
192.168.2.x.
For example, type the following in the MNC IP address field:
192.168.2.x
Where x in our example can be any number from 3 to 254, and since “1” was
used above for the Ethernet Switch and “2” was used for the Router, then for
this example we will select “5” for a Static IP address of 192.168.2.5, see
Figure 15. Error! Reference source not found. Just make sure the Static IP
address for the MNC does conflict with the Static IP address of the Ethernet
Switch and the Router or any other Static IP address already pre-assigned in
the given network.
14. In the Network mask field, type 255.255.255.0
15. In the Router field, type the IP address of the network Router (which in our
example is 192.168.2.2).
16. Click on Save. The MNC will reboot (Figure 13).
The MNC is now configured to work with your network router.
Process 2: Physically installing the MNC to the network
1. Disconnect the Ethernet cable from the computer and connect it to either the
Router or the Ethernet Switch. Ensure that the other end is still connected to
the MNC. Also make sure that the Router is connected to the Ethernet
Figure 13: MNC Reboot Screen

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Switch.
4.3. Ethernet Web Interface –Device Management
The Ethernet Web interface allows the user to manage the MNC and the AV over IP
product family of extenders remotely from a Windows based computer. Make sure the
computer is set to a Static IP address in the same subnet, which in our example is
192.168.2.x. Follow steps 4, 5 & 6 in section 3.3 on how to accomplish this, but set using
the subnet 192.168.2.x
Ensure that the computer is connected by an Ethernet cable to the network router on
which the MNC is physically installed. Open up an Internet browser (Explorer, Chrome,
Firefox, etc.) and type in the MNC IP address in the address bar near the top of the
screen, such as, which in our example is 192.168.2.5:
192.168.2.5/mnc/
NOTE: 192.168.2.x represents the first three IP address entries of the network subnet
on which the MNC is physically installed.
The West Penn Network Controller Web interface Login Screen will appear (Figure 14)
In the User Name field, type admin. Use lower case.
In the Password field, type admin. Use lower case.
Click Log in.
Figure 14: Login screen

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You are now ready to manage the Device Controller.
Extender Models
The AV-IP-NC811 IP Device Controller is designed to work with various West Penn Wire
AV-IP Systems models (refer to Table 1).
All Extender models are controlled using West Penn Network Controller software,
although the setup for each differs from model to model.
NOTE: On the following pages, the controls for each Extender model are
presented separately. Please locate your Extender model in Table 1 and refer to
the pages that describe its operation. There is no need to read the remainder of
this manual in its entirety, each Extender section is complete and self-contained.
Model
Type
Resolution
Features
Page
AV-IP-WP772
HDMI/VGA
Wall Plate
1920x1200
60Hz (VGA)
& 4K/60
Audio + PoE
19
AV-IP-RX776
HDMI
1080p60
USB + Audio + PoE
34
AV-IP-AMP
Audio
2 Ch Audio
w/AMP
RS232+IR+PoE(TX)
49
AV-IP-C8-WH
Controller
N/A
Controller AV-IP NC811
66
Table 1: Extender Models

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AV-IP Transmitter AV-IP-WP7725.
Once the user has logged in, the Products screen will appear (Figure 15).
In the SELECT A PRODUCT TO ADD: drop down box, select HDMI/(VGA)/USB IP
(AV-IP-WP772/AV-IP-RX776) and then click on ADD DEVICE (Figure 16).
Figure 15: Products Screen –Initial View
Figure 16: Products Screen –Selecting a Product

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A dialog box appears asking the user to provide a custom name for the selected product
(Figure 17). The user then types a name in the Custom Name: field and clicks on OK.
Note that if the user decides to click on CANCEL, the previous screen appears (Figure
15), without a product being added.
The custom name has been added to YOUR CURRENT SYSTEM (Figure 18).
Figure 17: Products Screen –Naming a Product
Figure 18: Products Screen –Your Current System Selection