West Pond Enterprises MX-400HY User manual

MX-400HY Installation & Operations
Manual
Software Revision 1.16.5
West Pond Enterprises, LLC
5/16/2018

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Contents
Revision History ............................................................................................................................................3
Related documentation ................................................................................................................................3
Terms and terminology................................................................................................................................. 3
MX-400HY .....................................................................................................................................................3
MX-400HY Hardware ................................................................................................................................5
MX-400HY Software.................................................................................................................................. 5
Setting up the system ................................................................................................................................... 5
Unpacking the unit.................................................................................................................................... 5
Installing in the rack..................................................................................................................................6
Making the connections............................................................................................................................6
Power On .................................................................................................................................................. 6
Configuring the system .................................................................................................................................7
Front panel................................................................................................................................................ 7
Accessing the WebUI ................................................................................................................................ 8
Getting familiar with the MX-400 .................................................................................................................8
Overview ...................................................................................................................................................9
Sources......................................................................................................................................................9
Network Sources.................................................................................................................................10
Tuners .................................................................................................................................................10
Video Server........................................................................................................................................10
Video Wrapper....................................................................................................................................11
Outputs ...................................................................................................................................................14
MDx00................................................................................................................................................. 15
Program Mapping ...............................................................................................................................15
Oversubscribing the Transport ...........................................................................................................16
Display Controls ......................................................................................................................................17
Monitor ...................................................................................................................................................17
System..................................................................................................................................................... 18
Settings................................................................................................................................................18
Accounts.............................................................................................................................................. 19
Log.......................................................................................................................................................19

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Info ......................................................................................................................................................19
Tools.................................................................................................................................................... 20
Appendix A –Quick Start Help....................................................................................................................21

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Revision History
Date
Version
By
Description
7/20/2017
1.0.2
sdh
Created for version 1.0.2 of the software
11/29/2017
1.10.0
sdh
Time to update…. Bring to latest software revision
5/1/2018
1.16.4
sdh
Thumbnails, Scanning, etc.
5/17/2018
1.16.5
sdh
Small edits to typos. Bump SW version.
Related documentation
Date
Version
By
Description
NA
1.15.1
sdh
User Guide, FlexStream MX-GS200, MD-100, RX-WP100
NA
NA
NA
Flexstream U-Tube channel.
https://www.youtube.com/channel/UCsZyIiqtSbF18sTyioOjS5Q
Terms and terminology
TS
MPEG2 Transport Stream
MPTS
Multi-program Transport Stream
Inputs
Physical inputs to the MX-400
Sources
TS traffic entering the multiplexor
Outputs
TS traffic exiting the multiplexor
Targets
Output devices receiving TS traffic from the multiplexor
Video Server
Feature of the MX-400 software that creates live program streams (TV
channels) from 1 or more TS files via a loop or scheduled event.
Video Wrapper
Feature of the MX-400 software that wraps video Inputs with HTML5
graphical content and then encodes it to make a program stream.
Monitor
Feature of the MX-400 software, included with the RF modulator, which
scans the target RF plant for unused frequencies and monitoring used
frequencies.
Note: “MX-400”and “MX-400HY”are uses interchangeably in this document.
MX-400HY
Thank you for purchasing the MX-400HY digital video media system. This product was specifically
designed to enhance the value of TV networks in hotels, hospitals, schools and other institutions that
utilize linear TV such as COAX and IPTV. Using the existing coax infrastructure, or traditional IPTV, the
MX-400HY enables reception and redistribution of broadcast TV channels, HDMI video capture TV
channels, RTSP security camera TV channels, multi-media advertisement, and venue wide display
controls. This document will help you get the MX-400HY up and running quickly. For your convenience
a quick start section is provide at the end of this document. See Appendix A –Quick Start Help. For
more information please contact West Pond Enterprises sales or support.

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The single system provides features that normally require a collection of rack mounted equipment, set
top boxes, and media servers. Integrating these components together not only reduces the cost and
space required to host the system, it enables advanced features and simplifies overall operation. A
single UI allows you to manage the entire system. Here’s a list of standard equipment the MX-400HY
replaces.
Video Server / Streamer
oLoad up to 30 hours of video files onto the MX-400HY and create custom TV channels
via our built in video server. Create a looping playlist or schedule playback at specific
times.
Video Encoder - HDMI / Component / Composite
oCapture video and audio from any of these ports and encoded it to broadcast quality
standards. This box supports h.264 and MPEG2 video and a variety of audio formats.
Digital Signage Player
oThe HTML5 video wrapper combines video streams with HTML5 media to create a
dynamic multi-media experience on one or more TVs without a digital signage player.
This powerful tool is made simple through presentation templates provided by West
Pond. See http://www.westpond.com/templates for a list of recent templates.
Cable / Terrestrial / Satellite TV Set Top Box Receiver
oIntegrated receivers replace shelves of clunky receivers and messy wiring.
Demux –Remux Multichannel Multiplexer
oOur integrated scalable multiplexer replaces the need for external rack mounted
devices.
GigE switch
o4 internal GigE ports reduce the need for and external managed switch and simplify
wiring in a mixed LAN environment. Our system can communicate with your IPTV LAN,
your house LAN, security cameras, and other devices while still leaving spare ports to
manage the system.
Multi-channel modulator
o1 multi-channel, frequency and modulation agile modulator.
RF Monitor
oScanning of broadcast and cable TV channels to discover new channels and
identify/resolve issues is now automated. TV no longer required.
Front panel display
oMRDs are no longer necessary. The front panel QVGA screen provides a live view of
every multiplexer input.
Display controller
oEvery display on your linear TV network can now be controlled via the integrated display
control system. Just register the West Pond display control device with the MX-400HY
and set its state.

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MX-400HY Hardware
Each MX-400HY unit is equipped with four DTV tuners, one HDMI/Component/Composite video capture
module, one monitor tuner, 4 GigE ports and one 4x modulator. The output can be IPTV or RF via the
modulator channels. Multiplexor sources can originate from IPTV, RTSP (cameras), DTV tuners,
streamed files, or encoded HDMI/Component/Composite video. Any source can be passed through the
HTML wrapper to create a multimedia enhanced
channel which in turn becomes an additional mux
source. All mux sources are visible on the front
panel and are available via the multiplexor as an
output on any IPTV or RF output.
MX-400HY Software
The MX-400HY software package complements
existing in-house TV networks by creating
channels from traditional and non-traditional
sources and including them in the existing
channel lineup. All of the MX-400HY software
resides on the MX-400HY and is accessible via the
internal Web UI. There is no need to install any management software on a PC or other device. The
MX-400HY WebUI is accessible via any device with a web browser.
Setting up the system
Unpacking the unit
The MX-400HY is a tightly integrated solution. The box is supplied with a power cable, and adapter
cables for the component, composite and S-Video connections.

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Installing in the rack
The MX-400 is a standard 19” 1RU AV rack mounted (round hole) device. Air flow for cooling the
devices is moved from front to back and it can be used in slots adjacent to other devices. Mount the
device using 4 front panel screws, connect the power to the rear of the unit.
Making the connections
There are four Gigabit Ethernet ports on the back of the MX-400. These are independently configured
to support four unique LANs. Configure at least one of them as a management LAN from which you can
access the MX-400 Web UI. Others may be used to send/receive IPTV streams, access to cameras
(RTSP), or access to other assets used by the MX-400.
While video source hot swap is
supported, this would be a good
time to connect up any AV sources
(HDMI, Component, HD-SDI, etc) to
the option module connections at
the rear of the unit.
The F connector marked M1 is the
monitor input. Connect this to your
in-house cable RF downstream of
any modulators, combiners
amplification, etc. Treat this
connection just as you would a TV.
This input will be used by the MX-
400 to detect unused frequencies on
the in-house cable TV network.
The modulator outputs will be in the right hand option module bay. To merge the MX-400 channels
with existing in-house cable TV channels, connect the output F connectors to an RF combiner or
distribution network.
Power On
Power on the MX-400 using the switch at the rear of the unit near the power receptacle. The blue LED
located at the center of the front panel will light immediately. Soon after this the two quarter VGA
screens will be illuminated. These screens will provide system status, real time video monitoring, and
basic system configuration.

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Configuring the system
The MX-400 basic system
configuration is performed
using the front panel.
Software features are
configured using the MX-400
Web UI.
Front panel
Use the front panel of the MX-400 to check system status, configure each of the MX-400 network ports,
and reset the WebUI admin password. The main menu shows the System Name as configured in the
Web UI System/Settings page. Use the navigation pad to the right of the left screen to navigate the
menus. The Status screen provides information about the system including serial numbers, software
version, etc.
Navigate to the Network menu to configure each of the Network ports. Once the network port has been
correctly configured, and connected to the network, the network icon on the front screen should be
outlined in green. If not, check the connections at the rear of the device and the configuration screen
for errors. A black outline indicates the port is enabled but not functioning, a white outline indicates the
port is not enabled. When configuring the ports, one common error is mistaking N1 for N4, i.e. mentally
reversing the logical order of the network ports. These ports can also be configured using the Web UI.

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To set the MX-400 WebUI password to factory defaults, select “Reset Auth” from the system menu.
Use the CH up/down buttons to the left of the right screen to scroll through the video inputs configured
via the Web UI. The video monitoring screen shows a scaled replica of each enabled TS multiplexor
input source. Use the up channel and down channel buttons to cycle through the video. This can be
done at any time and has no impact on the state of the system.
Accessing the WebUI
Using a computer that shares a LAN with the MX-400, point a web browser to the IP address to which
the MX-400 was set. You will be prompted to login. Use the administrator credentials
User: Administrator
Password: admin
Note: Firefox and Chrome preferred.
There are three built-in users. The passwords for these users
can be set by the administrator.
Administrator: Used by installer to configure and manage the system. This user has access to all
controls and settings.
Operator: Used by less technical personal to access and change the video wrapper content. This
user can view nearly all settings but can only control those features that need to be changed during
a game or event.
Monitor: Read only access. Used by anyone who has an interest in the technology but should not be
making any configuration changes to the system.
Getting familiar with the MX-400
The West Pond product team may preconfigure your device to provide a head start for your particular
application. This may include the installation of template presentations, test videos, and the
configuration of input and output streams. The IP addresses used for IP inputs and outputs are likely

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inappropriate for your installation and may need reconfiguring. In this section we will review how to
make small changes to these settings to get your system running as quickly as possible.
Overview
The top level page of the WebUI provides
an overview of the MX-400 scalable
multiplexor. The multiplexor combines
digital AV streams from a variety of
sources into groups and transmits them
with the correct signaling and timing to the
appropriate output. Outputs may have
constraints, such as bitrate and signaling,
that must be configured to operate
correctly. To preserve resources, inputs
are only processed if enabled. A mapping
between inputs and outputs is shown in
the overview menu of the MX-400 WebUI. The sources (aka enabled inputs) are shown on the left,
outputs are shown on the right. The sources tab groups the source transports by the input while the
output tab shows this mapping grouped by destination (output). There is a variety of information on
these pages that can be valuable when trying to diagnose a problem. Error indicators are shown when
a problem has been detected with a particular input or output stream. On the screen image above
there is an error showing that the output transport is oversubscribed. i.e. Utilization is over 100%.
This should be rectified to avoid video artifacts.
Fingernail images captured from the video are periodically updated next to each input/output. This
helps to provide context when configuring your system. These update slowly so as to ensure they do
not steal any computational resources from the system.
Sources
The Sources page shows how devices and IP
streams are enabled as inputs to the multiplexor.
Sources may include
network streams such as IPTV or an RTSP
feed from a security camera
the MX-400 internal video server
TV tuners
capture devices
And digital signage via the Video Wrapper.