Western Digital 13000RTL - 13 GB Caviar Drive User manual

Western Digital
EIDE Hard Drive
Installation Guide

Western Digital
EIDE Hard Drive
Installation Guide
Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western
Digital for its use; nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted
by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change
specifications at any time without notice.
© 2003 Western Digital Technologies, Inc. All rights reserved.
Western Digital and the Western Digital logo are registered trademarks, and Data Lifeguard Tools is a trademark of Western Digital
Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
2779-001001-013 10/03

TABLE OF CONTENTS - i
Table of Contents
1 Before Getting Started
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Gather These Materials and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Operating System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpacking and Handling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Record Your Hard Drive Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Register Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Backup Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Open Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4 Install the Hard Drive
Set the Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cable Select Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Standard Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Single Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Master/Slave Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connect the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Power on Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Configure the System BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
9 Data Lifeguard Tools v11.0
Create a Bootable Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
View Installation Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set Up Your Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install a New Boot Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install an Additional Storage Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Install a Drive Larger than 137 GB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive-to-Drive Copy Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hard Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Install the Hard Drive in a Macintosh System. . . . . . . . . . . . . . . . . . . . . . 21
22 Troubleshooting
Operating System and BIOS Limitations . . . . . . . . . . . . . . . . . . . . . . . . . 22
Alternate Instructions for Installing a Drive (Windows XP/2000). . . . . . . 24
Hard Drive Formatting Issues with Windows 95/98/Me . . . . . . . . . . . . . 25
Alternate Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

TABLE OF CONTENTS - ii
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Western Digital Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
29 Appendix
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Radio Frequency Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . 29
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CSA Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Return Material Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Duration of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Other Warranty Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Disclaimer of Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Your Use of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Limitation of Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
No Consequential or Other Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Online Warranty Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Extended Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

WESTERN DIGITAL EIDE HARD DRIVE
BEFORE GETTING STARTED - 1
INSTALLATION GUIDE
Before Getting Started
Thank you for purchasing a Western Digital Enhanced IDE (EIDE) hard drive. This
installation manual provides instructional steps and corresponding illustrations to make the
installation process of your new hard drive as quick and easy as possible. For all the latest news
and product updates, visit our Web site at www.westerndigital.com.
Kit Contents
!Western Digital EIDE hard drive
!IDE interface cable (40-pin, 80-conductor)
!Mounting screws and jumper shunt
!Quick Install poster
!Data Lifeguard Tools™software CD
Gather These Materials and Tools
!Computer system manual
!Operating system manual
!Operating system installation diskette or CD
!Small Phillips and flat-blade screwdrivers
Operating System Requirements
!Windows®XP
!Windows 2000
!Windows Millennium (Me)
!Windows 98SE (Second Edition)
!Macintosh®OS v8.6 or later
Additional system requirements for hard drives greater than 137 GB:
PC
!Windows XP Service Pack 1 (or higher)
!Windows 2000 Service Pack 3 (or higher)
!Windows Me/98SE may require an Ultra ATA controller card with support for drives
greater than 137 GB
Macintosh
!Mac®OS X v10.2 or later
!Mac G4 or greater (may require additional hardware)
1

WESTERN DIGITAL EIDE HARD DRIVE
BEFORE GETTING STARTED - 2
INSTALLATION GUIDE
Unpacking and Handling Procedures
Western Digital hard drives are precision instruments and should be handled with care during
unpacking and installation. Hard drives can be damaged by rough handling, shock and
vibration, or electrostatic discharge (ESD). Be aware of the following precautions when
unpacking and installing your Western Digital hard drive:
!Do not unpack your hard drive until you are ready to install it. Your hard drive is
packaged in an anti-static bag.
!Save the packaging materials and anti-static bag in case you need to return your hard
drive. Your warranty will be void if your returned hard drive is shipped in anything other
than the original packaging or Western Digital approved materials.
!To avoid ESD problems, ground yourself by touching the metal chassis of the computer
before handling the hard drive. Articles of clothing generate static electricity. Do not
allow clothing to come in direct contact with the hard drive or circuit board components.
!Handle the hard drive by its sides only. Avoid touching the circuit board components on
the bottom of the hard drive.
!Do not drop, shake, or knock down the hard drive.
!Do not stack hard drives or stand your Western Digital hard drive on its edge.
Record Your Hard Drive Information
In the table that follows, write down the serial number, model number, and date code listed
on your new Western Digital hard drive. The complete serial number, model number, and
date code are on the large label at the top of the drive. This information is required for
technical support purposes. See the illustrations below for reference.
IMPORTANT: Do not remove, tear, or damage the tape seal or any labels from the drive;
these actions will void the warranty.
Serial Number:
Model Number: Date Code:
S/M: WM XXXXXXXX
MDL: WD XXXXXXX
DCM: XXXXXX
Date Code
S/N: WMxxx
000 xxxx
Serial Number
MDL: WD xxxxxx
Model Number
Western Digital EIDE Hard Drive

WESTERN DIGITAL EIDE HARD DRIVE
BEFORE GETTING STARTED - 3
INSTALLATION GUIDE
Register Your Drive
Take advantage of Western Digital special offers and product updates by registering your new
hard drive online at https://www.wdc.com/products/registration.
Backup Your Data
Before performing any hardware installation, protect your data by backing up your existing
hard drive before installing your new Western Digital hard drive. Most operating systems
include a backup utility. Refer to your operating system or utilities documentation for
procedures.
Open Your Computer
1. Power off the computer.
2. Unplug the power cord.
3. Remove the computer system outside cover (if necessary, refer to your computer system
manual for instructions).
IMPORTANT: Before handling the hard drive or any other components, discharge static
electricity by touching the metal chassis of your computer or by wearing a grounding strap.

WESTERN DIGITAL EIDE HARD DRIVE
INSTALL THE HARD DRIVE - 4
INSTALLATION GUIDE
Install the Hard Drive
Set the Jumpers
Jumper settings are used to determine the order in which IDE devices attached to a single
cable are detected by the system. Western Digital Enhanced IDE hard drives have a 10-pin
jumper block located next to the 40-pin, 80-conductor IDE connector on the hard drive. The
default jumper setting for Western Digital hard drives is Cable Select.
Cable Select Configuration
Cable Select requires a special cable (included in your kit). If your system supports Cable
Select, there is no need to reposition the jumper shunt on the drive. If you are installing your
new Western Digital hard drive with an existing IDE drive on the cable, make sure that the
other drive is also jumpered as Cable Select. If your system does not support Cable Select or if
you are uncertain, use the Master/Slave or Single configuration. See page 5 for the jumper
block diagram.
IMPORTANT - Installing Your New Western Digital Hard Drive as an Upgrade From
a Previously Installed Hard Drive: To ensure the optimal settings for your drive
configuration, we recommend you run the Installation Tutorial in the Windows version of
Data Lifeguard Tools prior to the hardware installation. Data Lifeguard Tools for
Windows will generate your custom installation instructions based on the configuration
you choose. For instructions, see page 10.
Western Digital EIDE Hard Drive
2

WESTERN DIGITAL EIDE HARD DRIVE
INSTALL THE HARD DRIVE - 5
INSTALLATION GUIDE
Standard Jumper Settings
If you determine that your system does not support Cable Select or if you are uncertain, use
the following information to properly jumper your new Western Digital EIDE hard drive.
Note: Not all hard drive manufacturers use the same jumper configurations. If you are
installing your new Western Digital hard drive along with a non-Western Digital hard
drive, obtain jumper setting information from the original hard drive manufacturer.
Single Configuration
Single - Installing the new drive as the only drive in the system:
If installing your new Western Digital hard drive as the only IDE device on the cable, no
jumper shunt is necessary.
Master/Slave Configuration
To set up the Master/Slave configuration, one device on the cable must be jumpered as
Master (primary device) and the other jumpered as Slave (secondary device).
Master - Installing the new drive as the primary (bootable) drive:
If installing your new Western Digital hard drive as the Master drive on the cable with
two IDE devices, move the jumper shunt on the drive to pins 5 and 6. Configure the
jumper on the other IDE device as Slave.
Slave - Installing the new drive as the secondary drive:
If installing your new Western Digital hard drive as the secondary drive on the cable with
two IDE devices, move the jumper shunt on the drive to pins 3 and 4. If necessary,
configure the jumper on the other IDE device as Master.
CSEL

WESTERN DIGITAL EIDE HARD DRIVE
INSTALL THE HARD DRIVE - 6
INSTALLATION GUIDE
Connect the Hard Drive
1. Connect the IDE Interface Cable to the Hard Drive(s):
a) If installing the hard drive as the only drive on the cable:
Connect the black connector of the IDE interface cable to the drive.
b) If installing two drives on the same IDE interface cable:
Configure the primary (bootable) drive as Master and the other drive as Slave; then
connect the Master drive to the black connector of the IDE interface cable and the
Slave drive to the gray connector.
2. Connect the IDE Interface Cable to the Motherboard:
Attach the blue end of the IDE interface cable to the 40-pin connector on the
motherboard. Match pin 1 on the IDE interface cable to the connector on the
motherboard.
3. Connect the Power Supply Cable:
Attach the computer system power supply cable to the 4-pin power connector on the back
of your new Western Digital hard drive. The pin connector is keyed to ensure proper
insertion.
Pin 1
Motherboard
Interface cable
from hard drive

WESTERN DIGITAL EIDE HARD DRIVE
INSTALL THE HARD DRIVE - 7
INSTALLATION GUIDE
4. Secure the Hard Drive:
Secure the Western Digital hard drive in an available 3.5-inch drive bay (typically
adjacent to the floppy disk drive) using the four mounting screws provided.
Note: For proper grounding, be sure to use all four screws.
Power on Your Computer
1. Replace and secure the system cover, reconnect the power cord, and power on the system.
This concludes the hard drive installation process.
2. At startup, your system BIOS should auto-detect the hard drive with a series of system
messages identifying the Western Digital hard drive. If there is no hard drive detection or
an error message appears, you will have to enter the system BIOS to set up the hard drive.
If the drive was detected, you may now format and partition the drive.
a) To configure the system BIOS, proceed to the next section on page 8.
b) To format and partition the drive, skip to "Data Lifeguard Tools v11.0" on page 9.
Æ
Æ
Mounting frame

WESTERN DIGITAL EIDE HARD DRIVE
INSTALL THE HARD DRIVE - 8
INSTALLATION GUIDE
Configure the System BIOS
Before partitioning and formatting your hard drive, you must tell the system what type of
hardware you are using. If you have an older system, it may be necessary for you to either
upgrade your system BIOS or configure the current BIOS so that the new drive will be
properly detected.
To configure your system BIOS:
1. Enter your CMOS setup program (sometimes called the Setup program). Systems
typically display a message at startup indicating which function key to press to enter
setup. The most common function keys are F1, F2, or Delete. Refer to your system
manual for instructions if necessary.
2. Find any IDE Auto Detection or Auto Config option that may be present in your BIOS.
If given a choice, select the (Logical Block Addressing) LBA option and enable it. In
some cases, LBA will be an option under IDE Translation Mode. In other systems, Auto
Detection is preselected.
3. Enable options such as LBA or Translation Mode available in most current system
BIOSs. If you do not have either option, you must use Data Lifeguard Tools to install
your new hard drive, upgrade the system BIOS, or install an ATA controller card with
onboard BIOS that supports the full drive capacity.
Note: If your system BIOS does not have an Auto Config drive type or does not show full
capacity, disable LBA, select User Defined, and enter 1023 cylinders, 16 heads, and 63
sectors for the drive parameters. Selecting User Defined ensures that the software will
install on your system.
If your system BIOS does not have auto config or User Defined option, select Typ e 9.
Selecting Typ e 9 ensures that Data Lifeguard Tools will install on your system.
4. To boot from the Data Lifeguard Tools CD, you may need to change the boot sequence.
Find the boot order settings in your system BIOS and select the CD-ROM drive as the
first device to be booted from startup, followed by any removable devices (such as floppy
disk drive), and the hard drive(s).
5. Save your settings and exit the system BIOS. Insert the Data Lifeguard Tools CD into
your CD-ROM drive and restart. Your system will boot from the Data Lifeguard Tools
CD upon startup.
IMPORTANT: If your system cannot boot from a CD, you can create a Data Lifeguard
Tools bootable diskette instead. See page 9 for instructions.

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 9
INSTALLATION GUIDE
Data Lifeguard Tools v11.0
Western Digital provides Data Lifeguard Tools to assist with hard drive installation,
management, and diagnostics. The Data Lifeguard Tools software is also available at
support.wdc.com/download.
Depending on your setup and configuration, you can use either the Windows or DOS version
of Data Lifeguard Tools.
Note: The Windows and DOS versions of Data Lifeguard Tools vary slightly from one
another in text, graphic placement, or color.
Data Lifeguard Tools contents:
!View Installation Tutorial - Create, view, and print a customized installation manual.
!Set Up Your Hard Drive - Partition and format an installed hard drive; overcome the
137 GB, 32 GB, or 8.4 GB system BIOS limitations.
!Drive-to-Drive Copy Utility - Copy all the files or a specific folder from one drive to
another; set a specific hard drive size.
!Hard Drive Information - Configure jumper settings and other technical information
regarding your hard drive.
!Register Online - Register your drive online (Internet connection required).
Create a Bootable Diskette
If your system cannot boot from a CD or you wish to use a floppy diskette instead, you can
create a bootable Data Lifeguard Tools diskette by following these instructions:
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. When the setup menu appears, select Create a Data Lifeguard Bootable Installation
Diskette. Follow the directions as prompted.
3

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 10
INSTALLATION GUIDE
View Installation Tutorial
This section allows you to create and print custom hardware installation instructions.
Note: The model number for your hard drive is printed on the label located on the top of
the drive.
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. Select View Installation Tutorial from the setup menu.
3. Data Lifeguard Tools may ask you to select your model number or the desired hard drive
configuration, depending on whether you run the Windows or DOS version. Follow the
instructions as prompted to create and print your custom instructions.
4. If you are using Windows, your default Web browser will open automatically and display
your custom instructions. If using the DOS version, your instructions will display in the
window. Click Next to print the instructions
Note: If your hard drive is not listed, you can manually type in the model number.

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 11
INSTALLATION GUIDE
Set Up Your Hard Drive
This section contains instructions for installing your new Western Digital hard drive both as a
new boot drive as well as an additional storage drive. For instructions on installing hard drives
larger than 137 GB, see page 17.
Install a New Boot Drive
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. Select Run Data Lifeguard Installation Software from the setup menu.
3. The main menu below appears after Data Lifeguard Tools has loaded. Click on Set Up
Your Hard Drive from the list of available options. Data Lifeguard will take several
moments to scan for all of your system devices.
4. After Data Lifeguard Tools has detected your installed hard drives, select the new drive
that you want to format or partition as the new boot drive and click Next.

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 12
INSTALLATION GUIDE
Note: Data Lifeguard will not format or partition a currently installed boot drive (the
drive icon cannot be selected).
5. Select Installation Type as Add the drive as a boot device. If you wish to create
customized partitions, select the box to change advanced options and check Custom
Partition.
6. The Custom Partition Setup screen below appears. Your hard drive is automatically
partitioned to the largest capacity based on your operating system limitations. For
instructions on installing hard drives larger than 137 GB, see page 17. If the drive
contains existing partitions and if you wish to create or add partitions, you must first click
Delete to delete existing partitions. To add partitions, use the slider bar to size the
partition, then click Add Partition. After setting the partitions, click Next.
7. The next screen outlines your setup options, number of partitions, file format, and the
size of each partition. Data Lifeguard is now ready to set up your new hard drive. Click
Erase, then Next to continue.
Caution: All existing data on the hard drive will be erased. If you are prompted to
continue, click Yes to proceed with format and partition.

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 13
INSTALLATION GUIDE
8. After Data Lifeguard Tools has completed formatting and partitioning the drive, the
setup summary screen outlines all of the steps completed. Click Done to close or exit.
9. Remove the Data Lifeguard Tools CD from the CD-ROM drive and choose from the
following options:
a) If your newly formatted drive is jumpered as Slave, you must change the setting to
Master and restart the computer. See page 5 for instructions.
b) If installing Windows, insert the Windows installation CD and restart the system.
Follow the on-screen instructions to install the operating system.
c) If an operating system has already been installed, restart the system.
10. This concludes the hard drive setup process. Your Western Digital hard drive is now
ready to use.
Note: Windows installation will inform you that there is an existing partition on the drive.
Since the drive has been previously set up using Data Lifeguard Tools, you can bypass this
function and proceed directly with Windows installation.

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 14
INSTALLATION GUIDE
Install an Additional Storage Drive
1. Insert the Data Lifeguard Tools CD into your CD-ROM drive.
a) If using the DOS version, restart the computer and boot from the CD.
b) If using the Windows version, the CD autoruns on your desktop.
2. Select Run Data Lifeguard Installation Software from the setup menu.
3. The main menu appears after Data Lifeguard has loaded. Click on Set Up Your Hard
Drive from the list of available options. Data Lifeguard will take several moments to scan
for all of your system devices.
4. After Data Lifeguard Tools has detected your installed hard drives, select the new drive
that you want to format or partition as the new boot drive and click Next.

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 15
INSTALLATION GUIDE
5. Select Installation Type as Add the drive as an additional device. If you wish to create
customized partitions, select the box to change advanced options and check Custom
Partition.
6. The Custom Partition Setup screen below appears. Your hard drive is automatically
partitioned to the largest capacity up to 137 GB based on your operating system
limitations. If the drive contains existing partitions and you wish to create or add
partitions, you must first click Delete to remove existing partitions. To add partitions, use
the slider bar to the desired size of the partition, then click Add Partition. After
configuring the partitions, click Next.
7. The next screen outlines your setup options, number of partitions, file format, and the
size of each partition. Data Lifeguard Tools is now ready to set up your new hard drive.
Click Erase then Next.
Caution: Continuing will erase all existing data on the hard drive. If you are certain, click
Yes to proceed with format and partition.

WESTERN DIGITAL EIDE HARD DRIVE
DATA LIFEGUARD TOOLS V11.0 - 16
INSTALLATION GUIDE
8. After Data Lifeguard has completed formatting and partitioning the drive, the setup
summary screen outlines all of the steps completed. Click Done to exit the software.
9. Remove the CD from the CD-ROM drive to begin using your new Western Digital drive
as additional storage. A new drive letter and icon will appear under My Computer.
10. This concludes the hard drive setup process. Your Western Digital hard drive is now ready
to use.