Western Digital My Book WDG2T10000 User manual

External Desktop
My Book
Premium Edition™II
User Manual
™

TABLE OF CONTENTS – i
Table of Contents
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 2
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . .3
Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power/Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Capacity Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Capacity Gauge Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Choosing an Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Kensington®Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . .5
4 My Book RAID Manager for Windows . . . . . . . . . . . .7
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5 My Book RAID Manager for Mac . . . . . . . . . . . . . . .11
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
6 WD Backup™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
7 Turning Off/Disconnecting the Device . . . . . . . . . .16
Auto-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safe Shutdown™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safe Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

TABLE OF CONTENTS – ii
8 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Frequently Asked Questions — USB Information. . . . . . . . . . . . . . . . 20
Frequently Asked Questions — Installation. . . . . . . . . . . . . . . . . . . . . 21
10 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

MY BOOK PREMIUM EDITION II
USER MANUAL
GETTING STARTED – 1
Getting Started
Thank you for purchasing My Book™Premium Edition™II, the storage solution of
choice for creative professionals, workgroups, small offices, and anyone looking for
extra assurance of data safety. This user manual provides step-by-step installation
instructions and other important information regarding your WD product. For the
latest WD product information and news, visit our website at
www.westerndigital.com.
Kit Contents
• Triple interface dual-drive storage system with RAID
•FireWire
®800 cable
• FireWire 400 cable
• USB 2.0 certified cable
• AC adapter with power cord
•SoftwareCD
• Quick Install Guide
Compatibility
Note: Compatibility may vary depending on user’s hardware configuration and
operating system.
Windows ®Macintosh ®
• An available USB or FireWire port • An available USB or FireWire port
• Windows 2000/XP • Mac®OS X 10.3 or later
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). For Windows, go to the Start
menu and select Windows Update. For Mac, go to the Apple menu and select
Software Update.
1
My Book Premium Edition II
AC Power Adapter
Software CD
FireWire 800 Cable
FireWire 400 Cable
Quick Install Guide
USB Cable

MY BOOK PREMIUM EDITION II
USER MANUAL
GETTING STARTED – 2
Updating Your Operating System
Windows
Go to the Start menu and select Windows update. For more information regarding
updating your system, visit windowsupdate.microsoft.com.
Macintosh
Go to the Apple menu and select Software Update. For more information regarding
updating your system, visit apple.com/macosx.
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the large label on the back panel of the device. Also, write the
purchase date and other notes such as your operating system and version. This
information is necessary for setup and technical support.
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
• Do not drop or jolt the device.
• Do not move the device during activity.
• Do not use My Book as a portable device.
• To allow proper ventilation, do not block air slots on the underside, top, or rear of
the enclosure. Do not stack any objects on top of the device that may block
ventilation.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

MY BOOK PREMIUM EDITION II
USER MANUAL
ABOUT YOUR WD DRIVE – 3
About Your WD Drive
Format and Configuration
My Book Premium Edition II is preformatted for Windows (NTFS) and is
pre-configured for RAID 0 (Striped) mode for maximum capacity and accelerated
performance. This product also supports RAID 1 (Mirrored) mode for data protection
with instantaneous and automatic data updates. For more information on this product
including instructions on changing the RAID configuration or drive format, see section
4 for Windows or section 5 for Mac.
LED Indicators
The Power/Activity and Capacity Gauge LEDs are two concentric rings on the front
panel of the drive. The outer ring is the Power/Activity LED and the inner ring is the
Capacity Gauge LED.
Power/Activity LED
Capacity Gauge
The Capacity Gauge (inner LED) consists of six sections which illuminate in a
clockwise direction to indicate space used on the drive. Each section represents
approximately 17 percent of disk space. Because this drive is preformatted and
contains software and utilities, the first section is illuminated upon installation. The
Capacity Gauge is enabled only through installation of its driver from the CD, which
must be installed on each system to which My Book is connected.
Capacity Gauge Activity
The Capacity Gauge is updated automatically upon drive usage. In Windows, you can
manually update the Capacity Gauge by right-clicking the Button Manager icon in the
system tray then click outside the pop-up menu to close it.
Appearance Description
Steady Power-on state or power-save mode
Fast flashing (for approx. 3 seconds) Transitioning to system standby
Slow flashing (every 5 seconds) System standby
Rotating clockwise Drive in use
Alternate flashing between inner and outer LED rings RAID degraded mode
Rotating inner ring which increments as the rebuild
percentage increases
RAID rebuild mode
2

MY BOOK PREMIUM EDITION II
USER MANUAL
ABOUT YOUR WD DRIVE – 4
Choosing an Interface
My Book Premium Edition II is equipped with three interface types: FireWire 800,
FireWire 400, and USB 2.0. Choose the best interface depending on your system
configuration.
FireWire 800: FireWire 800 has a maximum data transfer rate of 800 Mb/s. It is
backward-compatible with FireWire 400 using an optional adapter.
FireWire 400: FireWire 400 supports data transfer rates up to 400 Mb/s.
USB 2.0: For most PCs, the standard interface is USB. Hi-Speed USB (USB 2.0)
supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with
USB 1.1. If you connect to a USB 1.1 device, data is transferred at USB 1.1 speed
(up to 1.1 Mb/s).
Kensington®Security Slot
For drive security, My Book Premium Edition II is equipped with a Kensington Security
Slot, which supports a standard Kensington security cable (sold separately). For more
information on the Kensington Security Slot and available products, visit
www.kensington.com.
Capacity Gauge LED (inner ring)
A
Power Button
B
Power/Activity LED (outer ring)
C
A
B
B
C
FireWire 400 Port
D
FireWire 800 Ports (x2)
E
F
Power Port
G
H
D
E
F
G
H
Kensington Security Slot
USB Port

MY BOOK PREMIUM EDITION II
USER MANUAL
CONNECTING THE DEVICE – 5
Connecting the Device
Windows
1. Turn on your computer.
2. Insert the software CD into the CD-ROM drive.
3. The CD autoruns and Button Manager and drivers are installed automatically. If a
security alert is displayed during this installation, click Accept or Continue.
Note: If AutoPlay is disabled on your computer, you must install the utilities
manually. Go to the desktop. Double-click My Computer, My Book folder,
WD_Windows_Tools folder, and Setup.exe. Then run the CD which installs the
drivers.
4. A menu displays a list of options including software, documentation, and a
registration link. Click My Book RAID Manager to install this utility.
5. When finished, click any other selection of your choice; otherwise, click Quit to
close the menu.
6. Connect the unit’s power cord and interface cable (USB, FireWire 800, or
FireWire 400) as shown above, after which the unit mounts to the system.
Note: If Windows prompts for additional drivers, allow it to perform its search
My Book is now ready for use.
Important: You must first install the drivers and utilities on the included CD before
connecting the unit.
3

MY BOOK PREMIUM EDITION II
USER MANUAL
CONNECTING THE DEVICE – 6
Macintosh®
1. Turn on your computer.
2. Insert the software CD into the CD-ROM drive.
3. Double-click the CD-ROM drive icon, the My Book drive icon, then the Mac
folder, which contains the software for this device.
4. Double-click My Book RAID Manager to install this program into the
Applications folder.
5. WD Button Manager Software disk image contains the installer required to enable
the capacity gauge and Safe Shutdown™. Double-click this icon to install the
program into the Applications folder.
6. If you want to install the backup software now, double-click the WD Backup™icon
in the Mac folder and follow the instructions as prompted.
7. Connect the unit’s power cord and interface cable (USB, FireWire 800, or
FireWire 400) as shown above, after which the unit mounts to the system.
8. To format My Book to HFS+ (journaled) search our knowledge base for answer ID
287 at support.wdc.com.

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 7
My Book RAID Manager for Windows
My Book RAID Manager is a tool designed to help you easily manage your RAID
system, including changing the RAID configuration and formatting the device. To
Install My Book RAID Manager, run the software CD to display the menu below, click
Install My Book RAID Manager, and follow the instructions as prompted.
Note: If AutoPlay is disabled on your computer, you must install the utilities manually.
Go to the desktop. Double-click My Computer, My Book folder, WD_Windows_Tools
folder, and Setup.exe. Then run the CD which installs the drivers.
Launch My Book RAID Manager by double-clicking its icon on the desktop or
system tray.
Important: If you have existing data, make sure to back up all files stored in the
My Book onto another storage device before you proceed.
4

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 8
Configuring RAID
My Book Premium Edition II is preformatted for Windows (NTFS) and is
pre-configured for RAID 0 (Striped) mode for maximum capacity and accelerated
performance. This product also supports RAID 1 (Mirrored) mode for data protection
with instantaneous and automatic data updates.
1. To configure or change the RAID setting, select the device from the menu and
click Next.
2. Select the desired RAID configuration by clicking RAID 0 or RAID 1 (the
following example shows RAID 1). Select Quick NTFS format if you want the
drive formatted automatically following completion of the new RAID setting.
3. Enter the confirmation number provided, then click Yes. When prompted again,
click Yes to confirm.
Important: If you have existing data, make sure to back up all files stored in the
My Book onto another storage device before you proceed.

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 9
4. Click Close when finished.
You can also use the context menu in My Book RAID Manager to run Windows Disk
Management Tool, perform NTFS quick format, or change the RAID configuration.
Right-click on a device in the My Book RAID Manager main screen to view options.
RAID Troubleshooting
My Book RAID Manager monitors the activity of the drives in the RAID system, so at
anytime, you can view the status of each drive and take the appropriate action. To
view the device status, select the device from the menu and click Next. If you don’t
see the device on the menu, click Refresh to search for My Book devices connected
to your computer system. You can also right-click the device and choose Properties.

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 10
Condition Messages
My Book RAID Manager reports the following condition messages depending on the
current status of your drive.
Message Description
Healthy Your device is “healthy” and operating.
Degraded Your device is still functioning but the drive in either slot A
or B may have a problem. Refer to section 7 of this manual
for information on how to replace a drive.
Rebuilding Your device is in RAID 1 mode and is rebuilding the data
for a newly replaced disk. The rebuilding process may take
up to 12 hours depending on the capacity of your drive.
Your data in the device is still accessible while it's
rebuilding.
Bad Your device may have a problem. Disconnect then re-
connect the power cable and/or the interface cable. If the
problem persists, visit our WD knowledge base at
support.wdc.com for more information and help.
Setting Mismatched Your device is in RAID 1 mode with both drives detected as
master. You must designate a single master (disk A or B)
using RAID Manager. The data on the master will be
accessed and mirrored to the secondary drive during the
rebuilding process.
Not Configured The RAID setting is not configured. Use RAID Manager to
configure it to either RAID 0 or RAID 1.
Unknown The RAID configuration information is not available. The
driver for My Book interface device may not be installed
properly. Turn off the device, re-install My Book RAID
Manager and/or drivers from the software CD and turn the
device back on. Your system should detect My Book and
prompt you to install the driver. Allow your system to
automatically locate the driver and complete the installation.

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 11
My Book RAID Manager for Mac
My Book RAID Manager is a tool designed to help you easily manage your RAID
system, including changing the RAID configuration and formatting the device. To
install My Book RAID Manager, double-click the CD-ROM icon, the My Book drive
icon, then the Mac folder. Then double-click My Book RAID Manager to install this
program into the applications folder.
55

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 12
Configuring RAID
My Book Premium Edition is preformatted for NTFS (Windows) and is pre-configured
for RAID 0 (Striped) Mode for maximum capacity and accelerated performance. To
use this product on a Mac computer, you will need to format it to HFS+ (Journaled).
Search knowledge base for answer ID 287 at support.wdc.com for instructions on
formatting this device..
1. To configure or change the RAID setting, click on a device from the menu to
display the popup menu.
2. Select the desired RAID configuration and device format and click Configure.
3. When prompted to confirm, click Configure again.
Important: Before you proceed, make sure to back up all files stored in My Book
onto another storage device.

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 13
4. As standard precaution, the system prompts you for an administrator’s name and
password to authenticate your action. Enter this information and click OK.
When configuring the device, My Book RAID Manager automatically formats the disk
as a single volume to the format you specified
RAID Troubleshooting
My Book RAID Manager monitors the activity of the drives in the RAID system, so at
anytime, you can view the status of each drive and take the appropriate action. To
view the device status as well as the status of each internal hard drive, click on a
device and then click Info, which brings up a drawer on the right hand side of the
main window.

MY BOOK PREMIUM EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 14
Condition Messages
My Book RAID Manager reports the following condition messages depending on the
current status of your drive.
Message Description
Healthy Your device is “healthy” and operating.
Degraded Your device is still functioning but the drive in either slot A
or B may have a problem. Refer to section 7 of this manual
for information on how to replace a drive.
Rebuilding Your device is in RAID 1 mode and is rebuilding the data
for a newly replaced disk. The rebuilding process may take
about 6 to 12 hours depending on the capacity of your
drive. You may access the data in the device while it's
rebuilding.
Bad Your device may have a problem. Disconnect then re-
connect the power cable and/or the interface cable. If the
problem persists, visit our WD knowledge base at
support.wdc.com for more information and help.
Setting Mismatched Your device is in RAID 1 mode with both drives detected as
master. You must designate a single master (disk A or B)
using RAID Manager. The data on the master will be
accessed and mirrored to the secondary drive during the
rebuilding process.
Not Configured The RAID setting is not configured. Use RAID Manager to
configure it to either RAID 0 or RAID 1.
Unknown The RAID configuration information is not available. The
driver for My Book interface device may not be installed
properly. Turn off the device, re-install My Book RAID
Manager from the software CD and turn the device back
on. Your system should detect My Book and prompt you to
install the driver. Allow your system to automatically locate
the driver and complete the installation.

MY BOOK PREMIUM EDITION II
USER MANUAL
WD BACKUP™– 15
WD Backup™
WD Backup is easy-to-use software for backing up and restoring your files.
Information on how to use this software, including backup options and supported file
types, is readily available in the online help which can be accessed from any screen.
Easily navigate through the menus and make your selections as prompted. Once
you’ve set up a scheduled backup, you can perform an immediate backup by
right-clicking the WD Backup Monitor icon on the system tray and selecting
Back up Now. If you have multiple scheduled backups, only the first backup on the
schedule is launched.
To install WD Backup, run the software CD to display the menu below and click on
Install WD Backup. After installation, you can launch WD Backup by double-
clicking its icon on the desktop or system tray.
56

MY BOOK PREMIUM EDITION II
USER MANUAL
TURNING OFF/DISCONNECTING THE DEVICE – 16
Turning Off/Disconnecting the Device
Auto-off
My Book turns off automatically when you shut down the computer. You also may
follow these steps to turn off the device.
Safe Shutdown™
The Power button features Safe Shutdown, which prevents the inadvertent powering
down of My Book until all data is written to the device or system. To engage Safe
Shutdown, press the Power button once. You may hear the device power down
before the Power LED turns off. My Book is now shut down properly and may be
safely disconnected.
Safe Shutdown is enabled only through installation of its driver, which must be
installed on each system to which My Book is connected.
Safe Removal
Windows
Right-click on the WD Button Manager icon in your system tray and point to
My Book... > Safely Remove. You can also right-click the Safely Remove
Hardware icon in your system tray and select Safely Remove Hardware. You
may hear the device power down before the Power LED turns off. My Book is now
shut down properly, and you may disconnect the device safely.
Mac
Drag the My Book icon to the Trash icon for proper dismount. You may hear the
device power down as the Power LED flashes. When the Power LED is steady, you
may press the Power button once or disconnect My Book’s power cord to turn it off
safely.
Important: To prevent data loss, close all active windows, files, and applications
before shutting down the device, which will otherwise prevent successful safe
shutdown.
7

MY BOOK PREMIUM EDITION II
USER MANUAL
REPLACING A DRIVE – 17
Replacing a Drive
My Book Premium Edition II is a limited user-serviceable product which allows for
servicing of one or both internal hard drives in the enclosure. In the event a fault
occurs and you would like to service the device yourself, visit WD Technical Support
at support.wdc.com and search the knowledge base article 1464 for detailed
instructions on obtaining a replacement drive. When contacting Technical Support,
have the following items ready: My Book serial number, date of purchase, and the
serial number of the internal hard drive(s) which require replacement. Once you have
the replacement drive(s), follow the steps below to service My Book.
Before getting started, power off the unit and disconnect all of its cables.
1. On a clean and stable surface, gently turn the unit, power button face down.
2. Using a cross-tip (Phillips) screwdriver, remove all four screws from the unit and
set aside.
3. Lift up the cover to remove it, then set it aside.
4. Gently turn the drive upside down (WD logo upside down).
5. Loosen the screw that secures the drive cage cap.
6. Slide the cage cap away from the screw, lift up to remove, and set aside.
7. Gently pull the connector of the drive interface/power cable until it is
disconnected from the drive and gently push it out of the way.
Important: To avoid ESD problems, ground yourself by touching the metal chassis
of the computer before handling the device. Because articles of clothing generate
static electricity, do not allow clothing to come in direct contact with the hard drive
or circuit board components.
8