Western Digital WDXUB3200JB - Dual-Option USB User manual

WD Dual-option™
External USB Hard Drive
User Manual

WD Dual-optio n
™
External USB Hard Drive
User Manual
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor
for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication
or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
Western Digital is a registered trademark; and WD, the WD logo, WD Dual-option, and Safe Shutdown are trademarks of
Western Digital Technologies, Inc. Retrospect and the Dantz logo are registered trademarks of Dantz Development Corporation.
Other marks may be mentioned herein that belong to other companies.
© 2005 Western Digital Technologies, Inc. All rights reserved.
2779-001014-A01 04/05

TABLE OF CONTENTS – i
Table of Contents
1 Getting Started
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your WD Product Information. . . . . . . . . . . . . . . . . . . . . . . . . 2
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Setting Up
Windows 98SE/Me/2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Connecting the Drive
Installing the Stands for Vertical Placement . . . . . . . . . . . . . . . . . . . . . . . . 8
Removing the Stands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the Feet for Horizontal Placement . . . . . . . . . . . . . . . . . . . . . . . 8
Removing the Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Powering Up the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
WD Button Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4 Using the Backup Software
Manual Backup (Backup on Demand). . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing Your Manual Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . 13
Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing Your Automatic Backup Settings . . . . . . . . . . . . . . . . . . . . . . . 17
Restoring Files From a Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Additional Features of Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . 17

TABLE OF CONTENTS – ii
5 Disconnecting the Drive
Using Safe Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Manual Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Uninstalling Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Uninstalling WD Button Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6 Troubleshooting
Frequently Asked Questions—USB Information . . . . . . . . . . . . . . . . . . . 20
Frequently Asked Questions—Installation . . . . . . . . . . . . . . . . . . . . . . . . 21
7 Appendix
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Index

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
GETTING STARTED – 1
Getting Started
Thank you for purchasing the WD Dual-option External USB Hard Drive. Hi-speed storage,
conveniently placed buttons, and easy-to-use backup features make this external drive an ideal
solution for that much-needed additional storage and a perfect place to back up your valuable
data, music, photos, and movies. This user manual provides step-by-step installation
instructions and other important information regarding your WD product. For the latest WD
product information and news, visit our Web site at www.westerndigital.com.
Kit Contents
!WD Dual-option™External USB 2.0* Hard Drive
!6 ft. (1.8m) USB 2.0 certified cable
!Installation CD containing Dantz®Retrospect®Express backup software and
detailed user manuals in portable document format (PDF)
!AC adapter and power cord
!Quick Install Guide
!Two stands for vertical placement
!Four feet for horizontal placement
*USB 2.0 host required for Hi-Speed USB 2.0 performance. USB 2.0 is highly recommended because of the significant
reduction in file transfer time compared to USB 1.1. To determine whether or not your system supports USB 2.0, refer
to your USB card documentation or contact your USB card manufacturer.
System Requirements
Note: For highest performance and reliability, WD recommends that you install the latest
service pack (SP) and updates.
Windows ®Macintosh ®
!Available USB port !Available USB port
!Windows 98SE/Me/2000/XP !Mac®OS v9.2.2 or Mac OS X v10.2.8+
USB 2.0 CABLE
AC ADAPTER CORD
AC ADAPTER
POWER CORD
STANDS
FEET
1

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
GETTING STARTED – 2
Updating Your Operating System
Windows
Go to the Start menu and select Windows Update. For more information regarding updating
your system, visit windowsupdate.microsoft.com.
Macintosh
Go to the Apple menu and select Software Update. For more information regarding updating
your system, visit apple.com/macosx.
Recording Your WD Product Information
CAUTION: Do not remove, tear, or damage the tape seal or any labels on the
drive; these actions will void the warranty.
In the following table, write the serial number and model number of your new WD product
found on the large label on the back panel. Also, write the purchase date and other notes such
as your operating system and version. This information is necessary for setup and technical
support.
WD Product Serial Number:
WD Product Model Number:
WD Product Purchase Date:
System and Software Notes:

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
GETTING STARTED – 3
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable warranty
period for your product. The 30-day period commences on the date of your first telephone
contact with WD technical support.
Register online at https://www.westerndigital.com/en/products/registration.
Handling Precautions
CAUTION: This product contains no user-serviceable parts. Refer servicing only
to authorized WD personnel or a WD-approved service center.
WD products are precision instruments and must be handled with care during unpacking and
installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the
following precautions when unpacking and installing your external hard drive:
!Do not drop or jolt the drive.
!Do not move the drive during drive activity.
!Do not use the drive as a portable device.
!Do not open the product, as this will void the warranty.
!To allow proper ventilation, do not block air slots on the underside, top, or rear of the
enclosure. Do not stack any objects on top of the drive that may block ventilation. To
stack multiple external drives, see “Installing the Feet for Horizontal Placement” on
page 8.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
SETTING UP – 4
Setting Up
The installation CD contains Retrospect Express backup software as well as important drivers
for your WD Dual-option External USB Hard Drive. Carefully follow the appropriate
procedure for your operating system.
Windows 98SE/Me/2000/XP
1. Insert the installation CD into your CD-ROM drive. The program autoruns and displays
a setup menu. Select the option to Install Retrospect Express for WD.
2. Retrospect Express Installer launches and displays the following window. Click Next.
3. The license agreement window is displayed. To proceed, select I accept the terms in the
license agreement and click Next.
WD
View WD Dual-option Quick Install Guide
View WD Dual-option User Manual
2

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
SETTING UP – 5
4. Enter your User Name and click Next. In the next window, select the Recommended
installation option and click Next.
5. In the next window, click Install to begin installation. After installation is completed, the
following window is displayed. Click Finish.
6. Launch Retrospect Express from the Start menu (Start > Program Files > Retrospect >
Retrospect 6.5). You may be prompted for a license code. Since your WD product is
already licensed, this field is filled automatically. Click OK.
7. In the next window, you are prompted to register Retrospect Express. Select Register Now
to complete the registration information, and click the option either to e-mail or to print
and fax the information.
8. Proceed to “Connecting the Drive” on page 8.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
SETTING UP – 6
Macintosh
Important: Macintosh users must reinitialize the WD drive to HFS Extended Format
(or other Mac OS drive format) before using the installation CD. Skip to “Connecting the
Drive” on page 8 to connect the drive, then follow the steps below to format and set up the
drive.
Mac OS v9.2.2
1. To format or reinitialize the drive, select Control Panel > Extensions Manager from the
Apple menu.
2. Disable File Exchange from the extensions list by clearing the adjacent check box, and
click Restart.
3. After restarting, a message appears prompting you to initialize the drive. Enter a name,
select Mac OS Extended from the menu, and click Initialize.
4. Click Continue to confirm drive initialization. A hard drive icon with the name you
assigned appears on the desktop after formatting is completed. To re-enable File
Exchange, select the check box in Extensions Manager and click Restart.
5. After restarting, insert the installation CD into your CD-ROM drive.
6. A Retrospect Express CD icon appears on the desktop. Double-click the CD icon to open
it, and double-click the Retrospect Express Installer icon to begin setup.
Note: See “Windows 98SE/Me/2000/XP” on page 4 for examples of Retrospect Express
setup screens.
7. In the next window, click the button to accept the license agreement and follow the
on-screen instructions to complete the installation. After installation is completed, go to
the Applications folder and launch Retrospect Express.
8. Retrospect Express prompts you to personalize your software copy. Complete the fields for
your name and organization, accept the included license code, and click OK.
9. The next window prompts you to register Retrospect Express. Select Register Now to
complete the registration information, and click the option either to e-mail or to print
and fax the information.
10. Proceed to “Using the Backup Software” on page 11.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
SETTING UP – 7
Mac OS X v10.2.8+
1. To format or reinitialize the drive, select Applications > Utilities > Disk Utility. Select
your new drive on the left panel, and click the Erase tab on the right panel. The following
window is displayed:
2. Select Mac OS Extended from the Volume Format menu, and enter a name for your drive
in the field.
3. Click Erase to begin drive formatting. A hard drive icon with the name you assigned
appears on the desktop after formatting is completed.
Note: To partition the drive into multiple volumes for use as both a bootable backup drive
and also for general storage, select the Partition tab from the Disk Utility program menu
and follow the instructions to create two separate partitions. Your newly formatted drive is
now ready to use.
4. Insert the installation CD into your CD-ROM drive.
Note: For Mac OS X and later, you may be required to provide your administrative
password to install Retrospect Express and all necessary drivers for the USB drive.
5. A Retrospect Express CD icon appears on the desktop. Double-click the CD icon to open
it, and double-click the Retrospect Express Installer icon to begin setup.
Note: See “Windows 98SE/Me/2000/XP” on page 4 for examples of Retrospect Express
setup screens.
6. In the next window, click the button to accept the license agreement and follow the
on-screen instructions to complete the installation. After installation is completed, go to
the Applications folder and launch Retrospect Express.
7. Retrospect Express prompts you to personalize your software copy. Complete the fields for
your name and organization, accept the included license code, and click OK.
8. The next window prompts you to register Retrospect Express. Select Register Now to
complete the registration information, and click the option either to e-mail or to print
and fax the information.
9. Proceed to “Using the Backup Software” on page 11.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
CONNECTING THE DRIVE – 8
Connecting the Drive
CAUTION: Do not drop or jolt the drive or attempt to open the drive and service
it yourself; these actions will void the warranty.
Note: Stands and feet are provided for specific configurations and usage. For a single external
drive, WD recommends using the stands for vertical placement with the Power button on top
for easy accessibility. For stacking multiple drives, use the feet for horizontal placement.
Installing the Stands for Vertical Placement
1. Power off the external hard drive and disconnect all its cables.
2. Align the edge of the stand onto the side of the drive adjacent to the back.
3. Press the other edge of the stand toward the drive until the stand snaps firmly into place.
Note: Space the stands approximately 3–4 inches apart and approximately
2–3 inches from the edge of the drive for balance and stability.
4. Repeat this process for the other stand.
Removing the Stands
1. Power off the external hard drive and disconnect all its cables.
2. Place the drive upside down on a clean and steady surface.
3. Using both hands, grasp the base of the stand and carefully bend the stand upward until
the stand snaps away from the side of the drive.
4. Repeat this process for the other stand.
Installing the Feet for Horizontal Placement
1. Power off the external hard drive and disconnect all its cables.
2. Place the drive upside down on a clean and steady surface.
3. The back of the drive is keyed with a small crossbar at each corner within the ventilation
slots for feet placement. Align the notch of the foot to the crossbar and insert one end of
the foot into the ventilation slot at a slight angle. The feet are keyed to ensure proper
insertion.
4. Press the foot into the groove until it snaps firmly into place.
5. Repeat this process for the three remaining feet.
Removing the Feet
1. Power off the external hard drive and disconnect all its cables.
2. Place the drive upside down on a clean and steady surface.
3. Carefully dislodge the foot by firmly pushing it off the ventilation slot.
4. Repeat this process for the three remaining feet.
REMOVE FEETREMOVE STANDSINSTALL STANDS
3

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
CONNECTING THE DRIVE – 9
Connecting the Cables
1. Connect the AC adapter cord to the DC power supply socket on the back of the drive.
2. Connect one end of the power cord to the AC adapter.
3. Connect the other end of the power cord to an electrical outlet.
4. Connect one end of the USB 2.0 cable to the USB 2.0 port on the back of the drive.
5. Connect the other end of the USB 2.0 cable to an available USB port on your computer.
Note: Depending on your system configuration, your computer may attempt to boot
from your WD Dual-option drive. Refer to your system’s motherboard BIOS setting
documentation to disable this feature or visit support.wdc.com, click Knowledge Base, and
search for answer ID 1201. For more information about booting from external drives,
refer to your system documentation or contact your system manufacturer.
Powering Up the Drive
Press the Power button to turn on the drive. Your operating system automatically detects the
external USB drive. The area surrounding the Power button illuminates blue and flashes to
indicate drive activity. A new hard drive icon appears in the My Computer window for PC
users or on the desktop for Mac users. Your drive is preformatted as a single FAT32 partition
and is now ready to use.
USB 2.0 PORT
DC POWER
KENSINGTON®
SECURITY LOCK
USB 2.0 CABLE AC ADAPTER CORD
USB 2.0 CABLE TO
USB 2.0 PORT ON COMPUTER
MANUAL BACKUP
AUTOMATIC BACKUP
(TWO FOLDERS ICON)
(CLOCK ICON)
SUPPLY SOCKET BUTTONS
POWER/SAFE SHUTDOWN™
CONNECTION
NEW HARD DRIVE ICON

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
CONNECTING THE DRIVE – 10
Formatting the Drive
Your WD Dual-option drive is preformatted as a single FAT32 partition for compatibility
with all Windows operating systems.The FAT32 file system has a maximum file transfer of
4 GB. For more information about file formats and overcoming file size limitations, refer to
your operating system manual or visit support.wdc.com, click Knowledge Base, and search for
answer ID 1053 for Windows 2000 or answer ID 1021 for Windows XP.
Macintosh users, see “Macintosh” on page 6 to reinitialize the drive to a Mac OS format.
WD Button Manager
The WD Button Manager controls dual-option backup functions. The icon in the system tray
(typically located on the bottom right corner of your desktop) is blue. When the drive is
powered off or disconnected, the icon disappears. If the drive has difficulty communicating
with the backup software, the icon becomes red.
WD BUTTON MANAGER ICON

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
USING THE BACKUP SOFTWARE – 11
Using the Backup Software
This section contains instructions for both Windows and Macintosh users to set up your
WD Dual-option drive with Dantz Retrospect Express backup software.
Manual Backup (Backup on Demand)
1. Press the Manual Backup button (two folders icon) on the front of the drive to launch the
initial setup wizard. Click Next.
2. Click the drive you want to back up. This is the source drive that Retrospect Express backs
up each time you press the Manual Backup button. Click Next.
4

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
USING THE BACKUP SOFTWARE – 12
3. Windows and Mac OS 9.x users: By default, the software copies Documents Only, which
includes your contacts, documents, music, and pictures. This is the ideal choice for most
users. Make your choice and click Next.
Note: To create a backup that includes restoration of your operating system and programs,
visit support.wdc.com, click Knowledge Base, and search for answer ID 1270.
Mac OS X users: In the following window, select the types of files to back up. Make your
choice and click Next.
4. Select the drive on which to store your backup files. Click Next.
Note: The destination drive cannot be the same drive selected as the source drive. If you
have multiple external drives connected, the drive on which the button was pressed is the
default destination.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
USING THE BACKUP SOFTWARE – 13
5. The last window summarizes the settings you specified in the Backup On Demand
wizard. To make any changes, click Back; otherwise, click Finish to complete the setup
and begin your first backup. Each time you press the Manual Backup button, Retrospect
Express launches the wizard and backs up your files.
Changing Your Manual Backup Settings
1. Press the Manual Backup button.
2. The wizard displays a summary of your existing choices and allows 10 seconds to either
accept the settings or click Modify to launch the wizard and change your settings.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
USING THE BACKUP SOFTWARE – 14
Automatic Backup
1. Press the Automatic Backup button (clock icon) on the front of the drive to launch the
initial setup wizard. Click Next.
2. Click the drive you want to back up. This is the source drive that Retrospect Express backs
up each time an automatic backup begins. Click Next.
3. Windows and Mac OS 9.x users: By default, the software copies Documents Only, which
includes your contacts, documents, music, and pictures. This is the ideal choice for most
users. Make your choice and click Next.
Note: To create a backup that includes restoration of your operating system and programs,
visit support.wdc.com, click Knowledge Base, and search for answer ID 1270.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
USING THE BACKUP SOFTWARE – 15
Mac OS X users: Select the types of files to back up in the following window. Make your
choice and click Next.
4. Select the drive on which to store your backup files. Click Next.
Note: The destination drive cannot be the same drive selected as the source drive. If you
have multiple external drives connected, the drive on which the button was pressed is the
default destination.
5. Select the frequency of automatic backups and click Next.

WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
USING THE BACKUP SOFTWARE – 16
6. If you chose Every day, specify the time for your automatic backups and click Next.
7. If you chose Once a week, select the day and specify the time for your automatic backups,
and click Next.
8. The last window summarizes the settings you specified in the Automatic Backup wizard.
To make any changes, click Back. To start your first backup now, select Start the backup
now. Click Finish to complete the setup. The area surrounding the Automatic Backup
button is illuminated blue, indicating that backups are scheduled to occur automatically.
Important: Both the source and destination drives must remain powered on (not sleep
mode) for automatic backups to occur at their scheduled times. If necessary, modify the
power management settings in your operating system.