Western Digital Ultrastar Data102 User manual

EcoDesign
Disclosures
Ultrastar® Data102
Regulatory Model: H4102-J
1ET2152
Version 1.0
February 2020

EcoDesign Disclosures Table of Contents
Table of Contents
Notices........................................................................................................................................................................................ ii
Chapter 1. EU EcoDesign Disclosures............................................................................................................................................ 1
EcoDesign Overview................................................................................................................................................................. 2
Ultrastar Data102 EcoDesign Specifications............................................................................................................................ 2
Instant Secure Erase / Secure Erase........................................................................................................................................2
Ultrastar Data102 Disassembly.................................................................................................................................................. 5
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EcoDesign Disclosures Notices
Notices
Western Digital Technologies, Inc. or its affiliates' (collectively “Western Digital”) general policy does not
recommend the use of its products in life support applications wherein a failure or malfunction of the product
may directly threaten life or injury. Per Western Digital Terms and Conditions of Sale, the user of Western
Digital products in life support applications assumes all risk of such use and indemnifies Western Digital
against all damages.
This document is for information use only and is subject to change without prior notice. Western Digital
assumes no responsibility for any errors that may appear in this document, nor for incidental or consequential
damages resulting from the furnishing, performance or use of this material.
Absent a written agreement signed by Western Digital or its authorized representative to the contrary,
Western Digital explicitly disclaims any express and implied warranties and indemnities of any kind that may,
or could, be associated with this document and related material, and any user of this document or related
material agrees to such disclaimer as a precondition to receipt and usage hereof.
Each user of this document or any product referred to herein expressly waives all guaranties and warranties
of any kind associated with this document any related materials or such product, whether expressed or
implied, including without limitation, any implied warranty of merchantability or fitness for a particular
purpose or non-infringement. Each user of this document or any product referred to herein also expressly
agrees Western Digital shall not be liable for any incidental, punitive, indirect, special, or consequential
damages, including without limitation physical injury or death, property damage, lost data, loss of profits or
costs of procurement of substitute goods, technology, or services, arising out of or related to this document,
any related materials or any product referred to herein, regardless of whether such damages are based on
tort, warranty, contract, or any other legal theory, even if advised of the possibility of such damages.
This document and its contents, including diagrams, schematics, methodology, work product, and
intellectual property rights described in, associated with, or implied by this document, are the sole and
exclusive property of Western Digital. No intellectual property license, express or implied, is granted by
Western Digital associated with the document recipient's receipt, access and/or use of this document or the
products referred to herein; Western Digital retains all rights hereto.
Western Digital, the Western Digital logo, and Ultrastar are registered trademarks or trademarks of Western
Digital Corporation or its affiliates in the US and/or other countries. Linux® is the registered trademark of
Linus Torvalds in the U.S. and other countries. All other marks are the property of their respective owners.
Product specifications subject to change without notice. Pictures shown may vary from actual products. Not
all products are available in all regions of the world.
Western Digital
5601 Great Oaks Parkway
San Jose, CA 95119
© 2020 Western Digital Corporation or its affiliates. All Rights Reserved.
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Western Digital
EU EcoDesign
Disclosures
This document provides information and instructions related
to the Ultrastar Data102 's disclosures for the EU's ecodesign
requirements.
In This Chapter:
- EcoDesign Overview......................................2
- Ultrastar Data102 EcoDesign
Specifications...................................................2
- Instant Secure Erase / Secure Erase............ 2
- Ultrastar Data102 Disassembly......................5
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.1 EcoDesign Overview
1.1 EcoDesign Overview
This document provides information about the Ultrastar Data102 related to its manufacturing and operation,
and instructions for secure data deletion and disassembly.
1.2 Ultrastar Data102 EcoDesign Specifications
Product Type Onilne Data Storage Product
Manufacturer's Name Western Digital
Manufacturer's Registered Trade Name Western Digital®
Manufacturer's Registered Trade Address 5601 Great Oaks Parkway
San Jose, CA 95119
USA
Product Model Number H4102-J
Starting Year of Manufacture 2018 *
PSU efficiency at 20%, 50%, 100%
of rated output power
20% load = 90%
50% load = 94%
100% load = 91%
Power Factor at 50% Rated Load Level Minimum Power Factor = 0.95
Declared Operating Condition Class A2
Neodymium Content in HDDs 5g to 25g
(for drive models HC310, HC320,
HC510, HC520, and HC530)
Cobalt Content in Batteries N/A
1.3 Instant Secure Erase / Secure Erase
This section provides conceptual information and instructions for using the Instant Secure Erase (ISE) or
Secure Erase (SE) features included with Western Digital drives.
Data Erasure Options
Western Digital provides several options for securely erasing data from its drives. The appropriate method
depends upon many factors, including the following:
•Erase Configuration (ISE or SE)
•Drive Type (HDD or SSD)
•Interface Type (SAS, SATA, or NVMe™)
•Encryption (none, TCG, or FIPS)
* This value is the original date of product manufacture. For the specific manufacture date of your platform, check the
agency label attached to the platform. There will be a 4 digit date code on that label.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.3 Instant Secure Erase / Secure Erase
For more information on the sanitize command for specific drive models, please see the drive model's
specification, contact Western Digital technical support, or download the following whitepaper for details:
https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/western-digital/
collateral/tech-brief/tech-brief-instant-secure-erase....
ISE / SE Overview
Instant Secure Erase (ISE) is Western Digital’s implementation of the industry standard T10 (SAS)/T13 (SATA)
sanitize command, allowing users to instantly erase both user-accesible data and hidden user data from
Western Digital drives.
The sanitize command supports three options:
1. Crypto Scramble (SATA) / Crypto Erase (SAS): deletes the encryption key of a self-encrypting drive.
2. Overwrite (HDDs): overwrites the data on the drive with a supplied value.
3. Block Erase (SSDs): electrically erases each storage element by modifying their voltage levels.
Secure Erase (SE) is a subset of ISE, where the Crypto Scramble / Erase option has been disabled, allowing
only the Overwrite or Block Erase options.
Requirements
To perform secure deletion, the following versions are the minimal recommended/supported utilities for
each drive interface required on the host. For other versions, please verify the arguments/parameters in the
appropriate man pages.
•SAS: sg_sanitize version 1.00 20151219 (included in sg3_utils 1.42 *)
•SATA: hdparm version 9.58
•NVMe: nvme-cli version 1.6
Erase Methods
The following methods cover all erasure options and storage technologies for WesternDigital drives.
For more information on the sanitize command for specific drive models, please see the drive model's
specification.
Note: If a RAID adapter or software is in use, remove the drives from a RAID set before erasure.
Note: If a drive is encrypted (TCG or FIPS), unlock the drive before executing any sanitize
commands.
Note: In the following commands, replace the generic reference of <dev> with the specific
device reference appropriate for your operating system (i.e. sgX for Linux, SCSIX:X,X,X for
Windows).
SAS
Note: In the following sg_sanitize commands, the --quick option starts the deletion
immediately. If the --quick option is not specified, the drive's inquiry response strings are
printed in case the wrong device has been specified, and the user is given 15 seconds to
reconsider whether they wish to erase all the data on the drive.
* For details on how to use the sg3_utils v1.42 utility, visit http://sg.danny.cz/
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.3 Instant Secure Erase / Secure Erase
•ISE - Crypto Erase - HDD/SSD:
# sg_sanitize --crypto --quick <dev>
•SE - Overwrite - HDD:
# sg_sanitize --overwrite --quick --zero <dev>
•Block Erase - SSD:
# sg_sanitize --block --quick <dev>
SATA
•ISE - Crypto Erase - HDD/SSD:
# hdparm --yes-i-know-what-i-am-doing --sanitize-crypto-scramble <dev>
•SE - Overwrite - HDD:
# hdparm --yes-i-know-what-i-am-doing --sanitize-overwrite hex:11111111 <dev>
•Block Erase SSD:
# hdparm --yes-i-know-what-i-am-doing --sanitize-block-erase <dev>
NVMe
•# nvme format –s <option> /dev/<nvme_namespace>
Note: The -s option triggers Secure Erase mode.
Value Definition
0 No secure erase operation requested
1 User Data Erase: All user data shall be erased, contents of the
user data after the erase is indeterminate (e.g., the user data
may be zero filled, one filled, etc). The controller may
perform a cryptographic erase when a User Data Erase is
requested if all user data is encrypted.
2 Cryptographic Erase: All user data shall be erased
cryptographically. This is accomplished by deleting the
encryption key.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
1.4 Ultrastar Data102 Disassembly
This task provides instructions for disassembling an Ultrastar Data102 .
Table 1: Procedure Requirements
Required Tools # of People Required Time
Required
T7, T8, & T10 Torx Screwdrivers
#2 Phillips Screwdriver
Two * 2 hours
Opening the CMA(s)
Step 1 : Place the CMA(s) into service position.
a. Unlatch the CMA(s) from the rail at the elbow connector by pressing the blue release
button.
Figure 1: Unlatching a CMA Connector
b. Swing the CMA(s) away from the enclosure.
c. The arm(s) should be extended away from the enclosure as shown in the following
example.
* Two people required for lifting enclosure; only 1 required for disassembly
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1.4 Ultrastar Data102 Disassembly
Figure 2: CMA(s) in service position (Cables not shown)
Powering Down the Enclosure
Step 2 : Disconnect the Enclosure from power.
a. Locate the redundant PSUs at the rear of the enclosure.
b. Detach the cable retention clip from both power cords.
Figure 3: Cable Retention Mechanism
c. Power down the enclosure by disconnecting both power cables, one from each PSU.
Removing the Cables
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Step 3 : Disconnect the HD Mini-SAS cables from the rear of the enclosure by pulling (don't jerk) on the
blue tab that is extending outward from the connector. This will free the cable from the port.
Make sure each cable is labeled or label them yourself to ensure that they will be plugged back
into the same location.
Step 4 : Unplug the Ethernet cables from the out-of-band management ports.
Step 5 : Uncable the CMA(s).
a. Open all of the basket clips on the CMA(s).
Figure 4: Open Baskets
b. Remove one cable at a time from the arm, making sure not to put too much strain on the
arm.
Removing the CMA(s)
Step 6 : Remove the CMA(s).
a. Release all of the connectors that attach the CMA(s) to the enclosure and the rail.
There are three total connections that need to be released, one at the elbow and two
at the opposite end.
b. To release a connector, press the blue latch release button and pull the connector free.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Figure 5: Unlatching a CMA Connector
Removing the Crossbar
Step 7 : Uninstall the crossbar from the CMA mounting bracket.
a. Locate the crossbar thumbscrew that secures the crossbar to the CMA mounting brackets
and unscrew it.
Figure 6: Unscrew Thumbscrew
b. Swing the crossbar away from the enclosure.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Figure 7: Crossbar Swinging Out
c. Once the crossbar is straight it should easily come free from the mounting bracket.
Uninstalling the PSUs
Step 8 : Uninstall the PSU.
a. Grasp the release lever and the metal handle in a downward pinching motion to release
the latching mechanism.
Figure 8: Uninstalling PSU
b. Pull the PSU straight out with even pressure.
Uninstalling the Rear Fans
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Step 9 : To unlatch the rear fan from the fan housing, use one hand to press the clip at the top and
bottom of the fan and pull to free it from the chassis and remove it.
Figure 9: Uninstalling the Rear Fan
Extending the Enclosure
Step 10 : Grasp both handles at the front of the enclosure and pull with even pressure to extend the
chassis out of the rack until it is stopped by the safety latches. The safety latches will prevent the
enclosure from coming out of the rack completely and the cover will remain in the rack attached
to the rear alignment brackets.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Figure 10: Chassis Handle Operation
Removing the Drives
Step 11 : Follow these steps to remove a Drive Assembly.
a. Find the latch release mechanism on the Drive Assembly being removed.
b. Insert a finger and a thumb into the latch release and pinch to unlatch the Drive Assembly.
Figure 11: Unlatch Drive Carrier (IOM Not Shown)
c. Lift the Drive Assembly free from the enclosure.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Figure 12: Removing Drive Assembly
Step 12 : Repeat these steps to remove all the drive assemblies from the enclosure.
Removing the IOMs
Step 13 : Uninstall the IOM(s).
a. Locate the latch release on the IOM and press it in the direction shown in the following
image.
Figure 13: Unlatching the IOM
b. Grasp both handles, one handle in each hand, and lift evenly with both hands to ensure
the IOM comes out straight. This will prevent any damage to the pins on the internal
connectors.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Figure 14: Removing IOM
Step 14 : Repeat these steps to remove the remaining IOM from the enclosure.
Disassembling the IOMs
Step 15 : Lay one of the IOMs on its side.
Step 16 : Using a T7 Torx screwdriver, remove the four (4) M3 6mm screws from the ends of the IOM:
Step 17 : Lift the bottom edge of the side-panel. Then slide the panel toward the bottom of the IOM
before lifting it upward to remove it from the IOM:
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Step 18 : Using a T10 Torx screwdriver, remove the six (6) M3 4mm pan-head screws securing the circuit
board to the other side-panel:
Step 19 : Pull the circuit board upward to remove it from the IOM:
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1.4 Ultrastar Data102 Disassembly
Step 20 : If applicable, repeat these steps to remove the circuit board from the other IOM.
Removing the IOM Fan
Step 21 : Remove the IOM Fan.
a. With one hand, grasp around the center square of the fan housing as shown in the
following image.
b. Pinch the IOM fan housing to release the latching mechanism and pull it straight out from
the chassis.
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EcoDesign Disclosures 1. EU EcoDesign Disclosures
1.4 Ultrastar Data102 Disassembly
Figure 19: Removing IOM Fan
Releasing the Chassis Cover From the Rack
Step 22 : Release the safety latch on the inner rails on each side of the chassis as shown in the following
image.
Figure 20: Inner Rail Safety Latch Release
Step 23 : Push the chassis back into the rack.
Step 24 : Locate the M5 thumb-screws on the top cover of the enclosure that keep it in place when the
drawer is extended, and unscrew them using a T15 Torx screwdriver. This will allow the top cover
to move freely with the enclosure when the enclosure is removed.
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1.4 Ultrastar Data102 Disassembly
Removing the Enclosure from the Rack
Step 25 : Grasp both handles at the front of the enclosure and pull with even pressure to extend the
chassis out of the rack until it is stopped by the safety latches. Make sure that the top cover
comes with the chassis as it is extended out of the rack. The safety latches will prevent the
enclosure from coming out of the rack completely.
Step 26 : Remove the chassis from the rack.
a. Be prepared to support the enclosure once it is free of the rails by having a second
person or a lift to support the enclosure
b. Grasp both handles at the front of the enclosure and pull with even pressure until the
enclosure will not extend further.
Warning: The handles on the front of the chassis are not intended
to be used to support the weight of the Ultrastar Data102 . Lifting
the unit by the chassis handles or trying to support the unit on the
handles can cause them to fail. This can cause serious damage to
the unit or serious bodily harm to those handling the unit. Always
team lift the chassis by gripping the underside of the unit, and
never try to lift a chassis that is filled with drives.
c. Locate the safety catches on the inner rails attached to the enclosure.
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