Western Digital WD Caviar User manual

Western Digital
EIDE Hard Drives
WD Caviar
1.6 GB
2.0 GB
2.1 GB
3.2 GB
4.0 GB
4.3 GB
5.1 GB
Western Digital Corporation
8105 Irvine Center Drive
Irvine, California 92618
For service and literature:
714.932.4900 USA
714.932.5000 Outside USA
714.932.4300 DocuFAX
www.wdc.com Internet
Installation Guide
cover printed on 100% recycled paper
6.4 GB
2.5 GB
3.1 GB
cover.qxd 9/11/97 3:01 PM Page 1

Technical Support Services
On-line Services:
Internet: www.wdc.com
FTP Site: ftp.wdc.com
America Online keyword: WDC
Bulletin Board
Services: 714-753-1234 (USA)
You may access the Technical Support Bulletin Board if you have a
Hayes-compatiblemodemwitha2,400to28,800baudrate.Thefollowing
format is required: 8 data bits, 1 stop bit, and no parity.
DocuFAX: 714-932-4300 - 24 hours (USA)
An automated FAX system is available so that you can have product
information sent directly to your FAX machine.
Phone Assistance: 714-932-4900 or 800-832-4778 (in the U.S.)
714-932-5000 (outside theU.S.)
020-4467651 (The Netherlands only)
[phone] (outsideThe Netherlands)
If you need additional information or help during installation or normal
use of this product, contact Western Digital Technical Support.
When calling for support, please have your serial numbers and system
hardware and software versions available. To assist you in directing your
call, a phone matrix is included in the back of this manual.
Technical Support Phone Support (Pacific Time)
Monday - Thursday: 8 am -5 pm
Friday: 8 am -3 pm

Contents
Technical Support Services . . . . Inside Front Cover
1 Introduction
Hard Drive Handling Precautions . . . . . . . . . . 1
3 Hardware Installation
Opening Your Computer . . . . . . . . . . . . . . 3
Typical Hard Drive Installations . . . . . . . . . . . 3
Connecting the Hard Drive to the Motherboard . . 3
Connecting the Hard Drive to the
Controller Card . . . . . . . . . . . . . . . . . . 4
Preparing Your Hard Drive for Installation . . . . . 4
Removing an Existing Hard Drive . . . . . . . . . 5
Installing Your Hard Drive . . . . . . . . . . . . . . 8
13 Configuring the System BIOS
14 EZ-Drive Software Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . 14
Operating System Compatibility . . . . . . . . . . 14
EZ-BIOS . . . . . . . . . . . . . . . . . . . . . . 15
Partition and Format . . . . . . . . . . . . . . . . 16
Copy System Files . . . . . . . . . . . . . . . . . 16
Copy Data From an Existing hard Drive to a
New Hard Drive . . . . . . . . . . . . . . . . . . 16
EZ-Drive Help Files . . . . . . . . . . . . . . . . 17
Software Compatibility . . . . . . . . . . . . . . . 17
Using EZ-Drive to Set up Your Hard Drive . . . . . 18
Contents i

To Determine if EZ-BIOS Installed . . . . . . . . 20
Installing an Operating System from Floppy
Disk with EZ-BIOS Installed . . . . . . . . . . . . 20
Installing an Operating System from CD-ROM
with EZ-BIOS Installed . . . . . . . . . . . . . . . 21
EZ-Drive Advanced Options . . . . . . . . . . . . . 21
Floppy Boot Protection . . . . . . . . . . . . . . 22
Booting from Floppy Disk . . . . . . . . . . . . . 23
Back Up/Restore Track 0 . . . . . . . . . . . . . 24
Copy Entire Partition . . . . . . . . . . . . . . . 25
Uninstalling EZ-BIOS . . . . . . . . . . . . . . . 26
Removing Ontrack Disk Manager 63-Sector
Offset . . . . . . . . . . . . . . . . . . . . . . . . 27
Enabling 32-bit Disk Access in Windows 3.1x . . . 27
29 Troubleshooting
Frequently Asked Questions . . . . . . . . . . . . . 29
Telephone Support
Other Drive Manufacturers . . . . . . . . . . . . 38
Western Digital Phone Matrix . . . . . . . . . . . 38
BIOS Limitations for Hard Drives Larger
than 2.1 GB . . . . . . . . . . . . . . . . . . . . . 39
43 Appendix
Using the Fdisk and Format Utilities (FAT16) . . . . 43
Agency Approvals . . . . . . . . . . . . . . . . . . 49
Radio Frequency Interference Sentence . . . . . . . 50
Warranty Information . . . . . . . . . . . . . . . . 51
ii Contents

Introduction
This installation guide provides concise instructions and
illustrations to make the installation of your Western Digital
hard drive as quick and easy as possible. The most commonly
asked installation questions are answered on the following
pages. To fully understand your options, we recommend that
you read this entire guide before starting the installation
procedure.
Hard Drive Handling Precautions
Western Digital hard drives are precision instruments and
should be handled with care during unpacking and installation.
Hard drives can be damaged by rough handling, shock and
vibration, or electrostatic discharge (ESD). Handle the Western
Digital hard drive by the sides only, and avoid touching the
circuit board components.
Once your Western Digital hard drive is unpacked, place the
drive on its antistatic bag on a clean, level work area. Do not
stack hard drives or stand the Western Digital drive on its edge.
Save the packing materials in case you need to return your had
drive. Shipping your hard drive in anything other than the
original packaging or Western Digital supplied materials will
void your warranty.
Caution: Do not remove the tape seal or any labels from the drive;
the warranty will be void.
Introduction 1

Before Installing the Hard Drive
In the table below, write down the serial number, model
number, and CCC code listed on your new Western Digital
hard drive. The serial number is printed on the label containing
the bar code. The model number and CCC code are on the
large label at the top of the drive.
SerialNumber:
Model Number: CCC Code:
If You Have an Existing Hard Drive Installed
Protect your data by backing up your existing hard drive before
installing your new Western Digital hard drive. Save thedata to
removable media such as floppy disks or tape. Most operating
systems include a back up utility. Consult your operating
system or utilities documentation for back up instructions.
Access your CMOS setup screen and write down your existing
hard drive type and parameters (cylinders/heads/sectors).
Type: Sectors Per Track:
Cylinders: *Landing Zone:
Heads: *Precomp:
* Typically these parameters matchthe cylinders,but in some
cases they are not used by the system.
2 Introduction

Hardware Installation
Opening Your Computer
1. Turn off your system.
2. Discharge static electricity by touching the metal chassis of
the computer.
3. Unplug your computer.
4. Remove the computer’s outside cover.
TypicalHard Drive Installations
Connecting the Hard Drive to the Motherboard
Choose this option if you are connecting your new hard drive
to the 40-pin IDE connector on the system motherboard.
Hardware Installation 3

Connecting the Hard Drive to a Controller Card
Choose this option if you are connecting your new hard drive
to the 40-pin IDE connector on a controller card.
Preparing Your Hard Drive for Installation
Before installing your new Western Digital hard drive, you may
need to complete the following tasks.
Remove an existing hard drive
Reposition jumpers
Check the mounting hardware
Determine if drive rails are required (if installing in a
5.25-inch bay)
4 Hardware Installation

Removing an Existing Hard Drive
Back up the information on your existing hard drive before
proceeding.
IMPORTANT. Be sure to turn off the system power and
unplug the power cord.
1. Disconnect the power cord and IDE interface cable.
2. Remove screws and slide the hard drive out of the drive bay.
Handle the hard drive with care. Be careful not to scratch or
tear the tape seal on the drive; this will void the warranty.
Step 1. Jumpers
Western Digital is currently shipping hard drives with two types
of jumper blocks. See the illustration on page 6. Your hard
drive may have either a 6-pin or a 10-pin jumper block. The
first 6 pins on each jumper block are identical. The additional
four pins on the 10-pin jumper block are reserved for future
enhancements.
Single Hard Drive Installations: If installing your new Western
Digital hard drive as the only hard drive in the system, leave
the jumper in the neutral storage position for possible future
use.
Dual Hard Drive Installations: If installing your new Western
Digital hard drive with an existing hard drive on the same IDE
interface cable, use a jumper to designate the master (C:) and
the slave (D:) drive.
The Western Digital hard drive is factory set for single drive
installation with a jumper in the neutral storage position (across
pins 5-3). This jumper should be repositioned to select one of
the options shown in the graphic on page 6.
Hardware Installation 5

The Cable Select jumper option is usually not required. It
needs special support in your system hardware.
Note for Apple Installations: Apple systems do not support
master/slave configurations. Youcan only install one EIDE
hard drive to each port.
Standard JumperSettingsforWestern Digital Hard Drives
6 Hardware Installation

If installing your new Western Digital hard drive with a
non-Western Digital hard drive, obtain jumper configuration
information from your original drive manufacturer. Refer to
page 38 for the phone numbers and internet addresses of other
hard drive manufacturers.
Step 2. Mounting Hardware
Inspect the bay to see whether it is a 3.5-inch or 5.25-inch bay.
The Western Digital hard drive fits in a 3.5-inch bay. If you are
installing the Western Digital hard drive in a 5.25-inch bay, you
must install the 5.25-inch mounting hardware. Refer to the
following illustration.
Step 3. Drive Rails (optional)
In a 5.25-inch drive bay, rails are sometimes necessary to
complete installation. Consult your system manufacturer.
Mounting Hardware for a 5-25-inch Bay
Hardware Installation 7

Installing Your Hard Drive
1. Thread the cable through the empty bay and slide in the
Western Digital hard drive.
2. Attach the end of the 40-pin interface cable to the 40-pin
connector on the back of the Western Digital hard drive.
Match pin socket 1 on the interface cable (the marked
wire) to pin 1 on the Western Digital hard drive. For dual
installations, connect the two hard drives together with a
3-connector interface cable.
Note for Apple Installations: Use an Apple-supplied interface
cable only. Pin 40 on an Apple-supplied interface cable is
indicated by a color stripe on the cable.
Attaching the IDE Interface Cable and Power Supply Cable to
the Hard Drive
8 Hardware Installation

3. Attach the computer system power supply cable to the 4-pin
power connector on the back of the Western Digital hard
drive. The 4-pin connector is keyed to ensure proper
insertion.
4. Single Drive Installation: Attach the end of the 40-pin IDE
interface cable from the Western Digital hard drive to the
IDE connector on the motherboard or controller card.
Dual Drive Installation: Connect the two hard drives
together by using a three-connector IDE interface cable.
Match pin socket 1 on the IDE cable (the marked wire) to
pin 1 on the motherboard or controller card.
Attaching the IDE Interface Cable to the Motherboard
Hardware Installation 9

Cabling Notes:
Install single drives at the end of the 40-pin IDE interface
cable.
The 40-pin IDE interface cable should be no longer than 18
inches.
Attaching the IDE Interface Cable to the ControllerCard
10 Hardware Installation

5. Mount the Western Digital hard drive in the bay using ALL
FOUR 6-32 mounting screws included. Do not install the
screws past six threads (3/16-inch).
Mounting the Western Digital Hard Drive in a TowerPC
Mounting the Western DigitalHard Drive in a Desktop PC
Hardware Installation 11

6. Check all cable connections. Replace the system cover.
7. Plug in your computer.
8. See the Software Installation section for hard drive setup
instructions.
IMPORTANT: If you are installing a 2.5 GB or larger drive
and cannot access your CMOS setup, refer to the BIOS
Limitations for Hard Drives Larger than 2.1 GB section on
page 39.
12 Hardware Installation

Configuring the System BIOS
Before partitioning and formatting your hard drive, you need
to configure the system BIOS.
Each system BIOS is different. The information supplied here
is not meant to be followed step-by-step, but is provided as a
guideline. Consult your system manual for details.
To configure your system BIOS:
1. Enter your CMOS setup program. Refer to your system
manual for instructions.
IMPORTANT. If installing our 2.5 GB or larger hard drive
and your system does not respond (locks up) on initial
boot, refer to BIOS Limitations for Hard Drive Larger than
2.1 GB on page 39.
2. Enable options such as LBA or Translation Mode.
If you don’t have either option, you need to use EZ-Drive to
install your new hard drive, upgrade the system BIOS, or
install an EIDE controller card with onboard BIOS that
supports the full drive capacity. See page 30 for a list of
BIOS sources and phone numbers.
3. Select an auto config drive type. The full capacity of your
drive should display.
If your system BIOS does not have an auto config drive type,
select user defined and enter 1023 cylinders, 16 heads,
and 63 sectors for the drive parameters. Selecting user
defined ensures that EZ-BIOS will install on your master
drive (Drive 1).
If your system BIOS does not have auto config or user defined,
select Type 9. Selecting Type 9 ensures that EZ-BIOS will
install on your master drive (Drive 1).
Configuring the System BIOS 13

EZ-Drive Software Installation
Overview
EZ-Drive software can be used to help you:
Quickly overcome the 528 MB and 2.1 GB system BIOS
limitations by installing EZ-BIOS (if needed).
Partition and format the new hard drive.
Copy system files needed to boot your new hard drive.
Copy the contents of an existing hard drive onto your new
hard drive (optional).
If you did not receive the EZ-Drive software, you can
download it from the Western Digital web site at
www.wdc.com.
Operating System Compatibility
You CAN use EZ-Drive software with these operating systems:
DOS 5.0 and above
Windows 3.1x and Windows for Workgroups 3.11
Windows 95
Windows NT 3.51 and 4.0 (hard drives <4.2 GB capacity)
OS/2 Warp 3.0 and 4.0
IMPORTANT. Windows NT 3.51 and 4.0 and OS/2 Warp
3.0 and 4.0 DO NOT support the EZ-Drive floppy boot
protection scheme. If using one of these operating systems, you
must disable floppy boot protection. See the EZ-Drive
Advanced Options section on page 21.
14 EZ-Drive Software Installation

You CANNOT use EZ-Drive with these operating systems:
Windows NT 3.51 and 4.0 (hard drives >4.2 GB capacity)
Mac OS
Novell NetWare
Unix
If using Mac OS, partition and format your new hard drive
with the Apple Drive Setup software. If using Unix or Novell
NetWare consult your operating system manual to partition
and format your hard drive.
EZ-BIOS
EZ-BIOS is code that installs on the boot sector of the hard
drive if your system BIOS does not support the full capacity of
your hard drive. EZ-BIOS helps your system overcome both
the 528 MB and 2.1 GB BIOS barriers.
528 MB Barrier: Most computer systems built before August
1994 do not support hard drives larger than 528 MB, unless
you update the system BIOS, install an EIDE controller card
with onboard BIOS, or install third-party software such as
EZ-Drive.
2.1 GB Barrier: Some computer systems built before early
1996 do not support hard drives with more than 4095
cylinders (hard drives larger than 2.1 GB), unless you update
the system BIOS, install an EIDE controller card with onboard
BIOS, or install third-party software such as EZ-Drive.
To determine if your system BIOS is set to support the full
capacity of your hard drive, EZ-Drive compares the system
CMOS settings to the actual drive size. If the values match,
EZ-Drive only partitions and formats the hard drive; it does
not install EZ-BIOS. If the values do not match, EZ-Drive
EZ-Drive Software Installation 15

partitions and formats the hard drive and installs EZ-BIOS on
the boot sector of the hard drive.
Partition and Format
EZ-Drive automatically partitions and formats your hard drive.
You can accept the EZ-Drive default partition sizes or create
custom partitions. Read Question 12 in the Frequently Asked
Questions section before partitioning your hard drive.
If your system BIOS is set to support the full capacity of all
hard drives in your system, you can use Fdisk and Format to set
up your new hard drive. See the section Using the Fdisk and
Format Utilities (FAT 16). However, we recommend using
EZ-Drive, it is a faster, easier, and safer way to partition and
format your new hard drive.
IMPORTANT. DOS and Windows have a 2.1 GB partition
limit. If your hard drive is larger than 2.1 GB, you must create
multiple partitions. Do not create a partition larger than
2.1 GB.
Copy System Files
EZ-Drive copies system files needed to boot your new hard
drive.
Copy Data from an Existing Hard Drive to a New Hard Drive
For DOS, Windows 3.1x, and Windows 95 systems, use this
feature to copy the contents (operating systems, data, hidden
files, and programs) of an existing hard drive to your new hard
drive. If you use this feature, you do not need to reinstall your
operating systems and software programs on your new hard
drive.
16 EZ-Drive Software Installation