Western Digital WD Caviar User manual

Western Digital
EIDE Hard Drives
WD Caviar
1.6 GB
2.0 GB
2.1 GB
3.2 GB
4.0 GB
4.3 GB
5.1 GB
Western Digital Corporation
8105 Irvine Center Drive
Irvine, California 92618
For service and literature:
714.932.4900 USA
714.932.5000 Outside USA
714.932.4300 DocuFAX
www.wdc.com Internet
Installation Guide
cover printed on 100% recycled paper
6.4 GB
2.5 GB
3.1 GB
cover.qxd 9/11/97 3:01 PM Page 1

Technical Support Services
On-line Services:
Internet: www.wdc.com
FTP Site: ftp.wdc.com
America Online keyword: WDC
Bulletin Board
Services: 714-753-1234 (USA)
You may access the Technical Support Bulletin Board if you have a
Hayes-compatiblemodemwitha2,400to28,800baudrate.Thefollowing
format is required: 8 data bits, 1 stop bit, and no parity.
DocuFAX: 714-932-4300 - 24 hours (USA)
An automated FAX system is available so that you can have product
information sent directly to your FAX machine.
Phone Assistance: 714-932-4900 or 800-832-4778 (in the U.S.)
714-932-5000 (outside theU.S.)
020-4467651 (The Netherlands only)
[phone] (outsideThe Netherlands)
If you need additional information or help during installation or normal
use of this product, contact Western Digital Technical Support.
When calling for support, please have your serial numbers and system
hardware and software versions available. To assist you in directing your
call, a phone matrix is included in the back of this manual.
Technical Support Phone Support (Pacific Time)
Monday - Thursday: 8 am -5 pm
Friday: 8 am -3 pm

Contents
Technical Support Services . . . . Inside Front Cover
1 Introduction
Hard Drive Handling Precautions . . . . . . . . . . 1
3 Hardware Installation
Opening Your Computer . . . . . . . . . . . . . . 3
Typical Hard Drive Installations . . . . . . . . . . . 3
Connecting the Hard Drive to the Motherboard . . 3
Connecting the Hard Drive to the
Controller Card . . . . . . . . . . . . . . . . . . 4
Preparing Your Hard Drive for Installation . . . . . 4
Removing an Existing Hard Drive . . . . . . . . . 5
Installing Your Hard Drive . . . . . . . . . . . . . . 8
13 Configuring the System BIOS
14 EZ-Drive Software Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . 14
Operating System Compatibility . . . . . . . . . . 14
EZ-BIOS . . . . . . . . . . . . . . . . . . . . . . 15
Partition and Format . . . . . . . . . . . . . . . . 16
Copy System Files . . . . . . . . . . . . . . . . . 16
Copy Data From an Existing hard Drive to a
New Hard Drive . . . . . . . . . . . . . . . . . . 16
EZ-Drive Help Files . . . . . . . . . . . . . . . . 17
Software Compatibility . . . . . . . . . . . . . . . 17
Using EZ-Drive to Set up Your Hard Drive . . . . . 18
Contents i

To Determine if EZ-BIOS Installed . . . . . . . . 20
Installing an Operating System from Floppy
Disk with EZ-BIOS Installed . . . . . . . . . . . . 20
Installing an Operating System from CD-ROM
with EZ-BIOS Installed . . . . . . . . . . . . . . . 21
EZ-Drive Advanced Options . . . . . . . . . . . . . 21
Floppy Boot Protection . . . . . . . . . . . . . . 22
Booting from Floppy Disk . . . . . . . . . . . . . 23
Back Up/Restore Track 0 . . . . . . . . . . . . . 24
Copy Entire Partition . . . . . . . . . . . . . . . 25
Uninstalling EZ-BIOS . . . . . . . . . . . . . . . 26
Removing Ontrack Disk Manager 63-Sector
Offset . . . . . . . . . . . . . . . . . . . . . . . . 27
Enabling 32-bit Disk Access in Windows 3.1x . . . 27
29 Troubleshooting
Frequently Asked Questions . . . . . . . . . . . . . 29
Telephone Support
Other Drive Manufacturers . . . . . . . . . . . . 38
Western Digital Phone Matrix . . . . . . . . . . . 38
BIOS Limitations for Hard Drives Larger
than 2.1 GB . . . . . . . . . . . . . . . . . . . . . 39
43 Appendix
Using the Fdisk and Format Utilities (FAT16) . . . . 43
Agency Approvals . . . . . . . . . . . . . . . . . . 49
Radio Frequency Interference Sentence . . . . . . . 50
Warranty Information . . . . . . . . . . . . . . . . 51
ii Contents

Introduction
This installation guide provides concise instructions and
illustrations to make the installation of your Western Digital
hard drive as quick and easy as possible. The most commonly
asked installation questions are answered on the following
pages. To fully understand your options, we recommend that
you read this entire guide before starting the installation
procedure.
Hard Drive Handling Precautions
Western Digital hard drives are precision instruments and
should be handled with care during unpacking and installation.
Hard drives can be damaged by rough handling, shock and
vibration, or electrostatic discharge (ESD). Handle the Western
Digital hard drive by the sides only, and avoid touching the
circuit board components.
Once your Western Digital hard drive is unpacked, place the
drive on its antistatic bag on a clean, level work area. Do not
stack hard drives or stand the Western Digital drive on its edge.
Save the packing materials in case you need to return your had
drive. Shipping your hard drive in anything other than the
original packaging or Western Digital supplied materials will
void your warranty.
Caution: Do not remove the tape seal or any labels from the drive;
the warranty will be void.
Introduction 1

Before Installing the Hard Drive
In the table below, write down the serial number, model
number, and CCC code listed on your new Western Digital
hard drive. The serial number is printed on the label containing
the bar code. The model number and CCC code are on the
large label at the top of the drive.
SerialNumber:
Model Number: CCC Code:
If You Have an Existing Hard Drive Installed
Protect your data by backing up your existing hard drive before
installing your new Western Digital hard drive. Save thedata to
removable media such as floppy disks or tape. Most operating
systems include a back up utility. Consult your operating
system or utilities documentation for back up instructions.
Access your CMOS setup screen and write down your existing
hard drive type and parameters (cylinders/heads/sectors).
Type: Sectors Per Track:
Cylinders: *Landing Zone:
Heads: *Precomp:
* Typically these parameters matchthe cylinders,but in some
cases they are not used by the system.
2 Introduction

Hardware Installation
Opening Your Computer
1. Turn off your system.
2. Discharge static electricity by touching the metal chassis of
the computer.
3. Unplug your computer.
4. Remove the computer’s outside cover.
TypicalHard Drive Installations
Connecting the Hard Drive to the Motherboard
Choose this option if you are connecting your new hard drive
to the 40-pin IDE connector on the system motherboard.
Hardware Installation 3

Connecting the Hard Drive to a Controller Card
Choose this option if you are connecting your new hard drive
to the 40-pin IDE connector on a controller card.
Preparing Your Hard Drive for Installation
Before installing your new Western Digital hard drive, you may
need to complete the following tasks.
Remove an existing hard drive
Reposition jumpers
Check the mounting hardware
Determine if drive rails are required (if installing in a
5.25-inch bay)
4 Hardware Installation

Removing an Existing Hard Drive
Back up the information on your existing hard drive before
proceeding.
IMPORTANT. Be sure to turn off the system power and
unplug the power cord.
1. Disconnect the power cord and IDE interface cable.
2. Remove screws and slide the hard drive out of the drive bay.
Handle the hard drive with care. Be careful not to scratch or
tear the tape seal on the drive; this will void the warranty.
Step 1. Jumpers
Western Digital is currently shipping hard drives with two types
of jumper blocks. See the illustration on page 6. Your hard
drive may have either a 6-pin or a 10-pin jumper block. The
first 6 pins on each jumper block are identical. The additional
four pins on the 10-pin jumper block are reserved for future
enhancements.
Single Hard Drive Installations: If installing your new Western
Digital hard drive as the only hard drive in the system, leave
the jumper in the neutral storage position for possible future
use.
Dual Hard Drive Installations: If installing your new Western
Digital hard drive with an existing hard drive on the same IDE
interface cable, use a jumper to designate the master (C:) and
the slave (D:) drive.
The Western Digital hard drive is factory set for single drive
installation with a jumper in the neutral storage position (across
pins 5-3). This jumper should be repositioned to select one of
the options shown in the graphic on page 6.
Hardware Installation 5

The Cable Select jumper option is usually not required. It
needs special support in your system hardware.
Note for Apple Installations: Apple systems do not support
master/slave configurations. Youcan only install one EIDE
hard drive to each port.
Standard JumperSettingsforWestern Digital Hard Drives
6 Hardware Installation