Westinghouse WHIHWD02K User manual

2.5L
WHIHWD02K2000-2400W220-240V
INSTANT HOT WATER DISPENSER

SAFETY INFORMATION
Important Safety Instructions ........................ 3-4
Electrical Requirements ................................ 5
SETUP AND USE
Installation Guide ...................................... 5
Parts and Features ..................................... 6
Operation ............................................. 7
CLEANING AND CARE ............................ 8
TROUBLESHOOTING............................... 8
WARRANTY .................................... 9-10
CONTENTS
Figures and illustrations in this User Manual are provided for
reference only and may differ from actual product appearance.


© 2019 RVM Australia Pty Ltd. All Rights Reserved 3
IMPORTANT SAFETY INSTRUCTIONS
1. Read all instructions carefully before using your new appliance.
2. Always use this appliance with a power outlet of the voltage (AC only) marked
on the back of the appliance.
3. Always turn the power off at the power outlet before you insert or remove the
power plug. Remove by grasping the plug - do not pull on the cord.
4. DANGER: Do not operate this appliance if:
i) the cord or plug is split, melted or damaged.
ii) the appliance has malfunctioned.
iii) the appliance has been damaged in any manner.
If any of the above incidents occur, return your appliance to the nearest
authorised service center for examination, repair or adjustment.
5. To against  do not under any circumstances immerse the power
cord, mains plug or appliance body in water or any other liquid.
6. Whilst in operation, use touch panel buttons only as some surfaces may become
warm whilst the appliance is running.
7. If the mains supply cord is damaged, it must be replaced by the manufacturer,
its service agent or a similarly  person in order to avoid a hazard.
8. Close supervision is necessary when the appliance is used near children.
9. Unplug this appliance from mains when not in use and before cleaning. Allow to
cool before changing parts, moving the appliance or storage.
10. The use of accessories not recommended for use with this appliance may result
in electric shock or personal injury.
11. Do not use this appliance outdoors.
12. Do not allow the cord to hang over the edge of a table, couter top or touch a hot
surface.
13. Combustible materials such as paper, curtains, tablecloths, kitchen towels etc
should not be placed near the appliance whilst in operation.
14. Do not place the appliance against a wall or against another appliance. Leave
at least 5cm free space on the back and sides and 10cm free space above the
appliance
15. Do not place the appliance near a hot gas or electric burner or near a heated
oven.
16. Do not use this appliance for any purpose other than it’s intended use.
17. Do not clean the reservior or appliance body with chemical cleansers, steel wool
pads or other abraisive materials.
18. Keep this appliance and its cord out of reach of children under the age of 8 years
old.
19. Wait for the appliance to cool before moving. Carry only by the outer side
panels.
20. CAUTION: During operation, hot steam is released through the spout. Keep
hands and other body parts away from the spout whilst in operation.
prevent

4
21. CAUTION: Allow 30 minutes to cool down after operation before handling or
cleaning.
22. This appliance is not intended to be operated by means of an external timer or
separate remote-control system.
23. Any appliance that has been dropped or damaged should not be used until
examined by an authorised service center.
24. Do not permit the mains supply cord or plug to touch hot objects or allow the
power cord to lay across the appliance.
25. This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
the use of appliance by a person responsible for their safety..
26. Do not use harsh or abrasive cleaning agents. The outside surface may be
wiped clean with a soft, damp cloth and dried thoroughly. If necessary, a mild
dishwashing detergent may be applied to the cloth but not directly applied to
the appliance.
27. Children should not play with the appliance.
28. Your appliance should not be unattended whilst in use.
29. This appliance should not be used in a commercial environment such as a
restaurant, hotel or hostel dining room.
 
 
32. Refrain from placing hot beverages onto cold surfaces.
     
reservoir.
34. This appliance is intended to be used in household and similar applications such
as:
 
 
 
- bed and breakfast type environments.
35. Be cautious of steam whilst the appliance is in operation and shortly after use.
IMPORTANT SAFETY INSTRUCTIONS

© 2019 RVM Australia Pty Ltd. All Rights Reserved 5
ELECTRICAL REQUIREMENTS
POWER SUPPLY CORD
1. Do not attempt to modify the power cord or plug in any way.
2. A short power supply cord is provided to reduce the risk of becoming entangled
in or tripping over a longer cord.
3. If the power supply cord is too short, do not use an extension cord. Have a
electrician or serviceman install an outlet near the appliance.
NOTE: Neither Westinghouse nor the retailer can accept any liability for damage to
the product or personal injury resulting due to the failing of observing the electrical
connection procedures.
INSTALLATION GUIDE
1. Carefully unpack your new appliance.
2. Carefully remove packaging  the appliance and.
power cord. Do not remove warning labels.
3. Complete rinse cycle as as per below:
- Press the power button on top of the unit twice in quick succession. The
logo on the front of the unit will illuminate green and begin dispensing boiling
- 
water continuously until the reservoir runs empty.
The unit is now
ready for use.
***To stop dispensing at any stage, press the power button on the top of the
unit to cancel the current function***
DANGER: Do not under any circumstances immerse the appliance body, mains cord
or mains plug in water or any other liquid.
- t to catch the
rinse cycle waste water once dispensed.

6
PARTS AND FEATURES
6
4
3
2
1
5
1. Top Cover
2. Power Button
3. LED Indicator
4. Spout
5. Main Body
RESET KEY:
(refer reset cavity 9)
6. Upper Tray Level
7. Lower Tray Level & Tray
8. Tank
9. Reset Cavity
10. Base
7
10
9
8

© 2019 RVM Australia Pty Ltd. All Rights Reserved 7
OPERATION
***Always check the unit has water in the reservoir prior to
commencing operation***
1. As indicated in the installation instructions, please complete the rinse cycle
before use.
2. Place a cup on the removable water tray (7) ensuring the cup aligns with the
spout (4). Depending on what size the cup is, you may choose to use the tray
at the upper height level (6).
3.
4.
OVERHEAT PROTECTION AND RESET: The appliance is equipped with an
overheat protction feature for safety. If the appliance stops operating and

Unplug the appliance and the tank.
!
Insert the reset key into the reset cavity (9) to activate the reset and resume
operation.
Complete rinse cycle as as per below:
Press the power button on top of the unit twice in quick succession. The
logo on the front of the unit will illuminate green and begin dispensing boiling

water continuously until the reservoir runs empty.
 The unit is now
ready for use.
t to catch the
rinse cycle waste water once dispensed.
Press the power button on top of the unit once to dispense 200mls of boiling
To stop dispensing at any stage, press the power button on the top of the unit
to cancel the current function.
water or twice in quick succession to dispense boiling water continuously.
(*** The unit will illuminate the logo (on the front of the unit) blue when
dispensing 200mls and green when dispensing continuously***)

8
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the appliance fails to operate:
1. Check to make sure the appliance is plugged in correctly and securely. If it is not,
remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
2. Reset the appliance using the reset key cavity (9).
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE APPLIANCE YOURSELF.
CUSTOMER SERVICE
In the event you believe your appliance to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our Australia service center on: 130 088 3109 or New
Zealand service center on: 0508 776 546 Mon-Fri 8am-4pm WST (AU) / EST (NZ).
CLEANING & CARE
***CAUTION: Allow 30 minutes to cool down after use before handling or
cleaning.***
CLEANING
1. WARNING: Do not under any circumstances immerse the power cord, mains
plug or appliance body in water or any other liquid.
2. Ensure unit is unplugged from wall power switch before attempting to clean.
3. The appliance will need descaling on a monthly basis. To descale, empty reservoir
of excess water, mix 1L of any coffee machine descaler solution as in
the descaler solution instructions and pour into reservoir. Place a container
below the spout and press the power button twice in quick succession to begin
dispensing waste water. Discard water from the rinse cycle
rinse cycle again with fresh water. Descaling is now complete.
3. Do not use harsh or abrasive cleaning agents. The outside surface may be
wiped clean with a soft, damp cloth and dried thoroughly. If necessary, a mild
dishwashing detergent may be applied to the cloth but not directly applied to
the appliance. Do not use abrasive cloths and cleaning materials as they will
damage the surfaces of the appliance.
5. Do not place any of the provided accessories into a dishwasher. They are not
dishwasher safe.
6. Ensure all items are dried thoroughly after cleaning and placed back into the
appliance before storage.
7. Store in a dry place away from steam and humidity where possible.

© 2019 RVM Australia Pty Ltd. All Rights Reserved 9
LIMITED WARRANTY
1. Nothing in this Warranty affects the Consumer’s rights under the Australian
Consumer Law.  to the Consumer under this Warranty are in addition
to the rights and remedies of the buyer under any Consumer Guarantees. The
Australian Consumer Law requires that we that:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
2. Subject to Clause 1, the Seller warrants that Westinghouse branded products will
be free of manufacturing defects and will perform to the Seller’s
subject to the following clauses.
3. The of this Warranty extends only to the owner of the property in which
the Products manufactured or supplied by the Seller are installed and used by
the owner for the duration of the Warranty Period.
4. The Warranty commences on the date of the purchase of the product and
continues for the of the Owner for the Warranty Period. If within the
Warranty Period a manufacturing defect is discovered in the Product, or the
Product fails to perform to the Seller’s as a result of some defect in
:noitercsidnwostitalliwrelleSehtneht,tcudorPehtnipihsnamkrowrolairetam
a.) Repair or replace the Product at the cost of the Seller, including but not
limited to labour and travel costs. Goods repaired or replaced under this
Warranty will be warranted for the remaining period of the Warranty.
b.) Refund the purchase price paid by the consumer.
5. The Warranty does not apply to Product that :
a.) Has failed due to excessive wear and tear beyond what is considered to be
reasonable.
b.) Has been misused or neglected.
c.) Has been damaged accidentally or by acts of God including and
d.) Has been used or operated contrary to operating or maintenance instructions.
e.) Has been damaged by the Consumer or a third party authorised to act for the
consumer in transit from the Sellers store to the Consumer.
6. In order to make a claim under the Warranty, the Owner must, where possible
return the goods to the Seller’s store at the Owner’s cost. Proof of purchase
must be supplied in all cases.
7. The seller will examine any returned Products and if the Seller determines that
there is an apparent defect through no fault of the Owner, the Seller will:
a.) Make note of the Owner’s contact details including the Owner’s telephone
number which the owner can be contacted during business hours, postal
address and e-mail address.

10
b.) Make note of the defects reported by the Owner.
c.) Take back the defective goods from the owner and determine within a
reasonable time through dialogue with the Seller whether the goods are
defective.
d.) Advise the owner within a reasonable time frame whether it accepts or
rejects the Product claim.
e.) If the Seller accepts the return of the Product, the Seller must arrange to
have
i) The Product repaired or,
ii) Replace the damaged or faulty Product or,
iii) Refund the purchase price.
8. The Seller will not accept any returned Product which has not been returned
strictly in accordance with this Warranty.
9. For the purpose of this Warranty:
a.) Australian Consumer Law means the law as set out in Schedule 2 of the
Competition and Consumer Act 2010 (Cth).
b.) Consumer means the Purchaser of goods from the seller.
c.) Consumer means a Consumer as that term is set out in section 3 of the
Australian Consumer Law.
d.) Consumer Guarantees means the guarantees under the Australian Consumer
Law.
e.) Implied terms means any guarantees, conditions, warranties or other terms
implied by any Australian Commonwealth, State or Territory laws, (excluding
the Australian Consumer Law) or the law of any other jurisdiction.
f.) Owner has the meaning set out in clause 3.
g.) Warranty means this warranty.
h.) Product means the Product/s bought by the Owner from the Seller that fall
under this warranty.
i.) Warranty Period means:
i) In relation to Cast Iron Cookware: 3 Year Limited Warranty.
ii) In relation to Non-Stick Cookware: 3 Year Limited Warranty
iii) In relation to Cooking Utensils: 3 Year Limited Warranty
iv) In relation to Knives/Knife Block Sets: 3 Year Limited Warranty
v) In relation to Stainless Steel Cookware: 10 Year Limited Warranty
vi) In relation to Chopping boards: 1 Year Limited Warranty
vii) In relation to Small Appliances: 1 Year Limited Warranty

2017