Wheel heels Hama freestyle cruiser User manual

FreestyleCruiser /CrossCruiser /Slalom Cruiser/Urban Scooter

Operating Instructions

Bedienungsanleitung

Mode d‘emploi

Istruzioni per l‘uso

Návod k použití

Bruksanvisning

109864

109865

109866

109870

00109864

FreestyleCruiser

00109866

Slalom Cruiser

00109865

CrossCruiser

00109870

UrbanScooter

Content Thank you for choosing a Hama product.

Take your time and read the following instructions and information

completely. Please keep these instructions in a safe place for future

reference. If you sell the device, please pass these operating instructions

on to the new owner.

1. Explanation of Warning Symbols and Notes

Warning

Warns against actions that may cause injury.

Caution

Warns against actions that may affect operation or cause damage to

the device.

Note

Identies important points, helpful tips, special circumstances or

alternative methods.

2. Package Contents

F-Cruiser

•Hama Cruiser

•Charger

•2x mudguard, incl. installation kit

•These operating instructions

•Declaration of Conformity

S-/X-Cruiser

•Hama Cruiser

•Charger

•These operating instructions

•Declaration of Conformity

U-Scooter

•Hama Scooter

•Charger

•These operating instructions

•Declaration of Conformity

2.1 Unpacking

•Before unpacking your product, check the packaging and make note of

any damage.

•If you notice any damage, please contact your supplier.

•If there is no damage, make sure that the package contents are not

missing anything.

•If the package contents are missing something, please contact your

supplier.

•Do not lift the S or X Cruiser out of the packaging by the wheel covers

2.2 Recording the serial numbers

Note

The serial number is unique. It is important for a potential warranty

claim and is needed to report in case of loss or theft.

•The serial number is found on the type plate attached to the product.

The serial number is arranged as follows:

F-Cruiser: 91XXXXXX

X-Cruiser: 92XXXXXX

S-Cruiser: 93XXXXXX

U-Scooter: 94XXXXXX

•Write down the serial number. Keep this information separate from the

product in a secure location.

GOperating instruction

1. Explanation of Warning Symbols and Notes ........2

2. Package Contents .............................2

2.1 Unpacking ...........................................2

2.2 Recording the serial numbers ............................2

2.3 Accessories ..........................................3

3. Safety Notes .................................3

4. Areas of application and performance limits .......3

4.1 Areas of application....................................3

4.2 Performance limits.....................................3

5. Descriptions of the different models ..............4

5.1 S-/X-Cruiser..........................................4

5.2 F-Cruiser/U-Scooter....................................5

6. App.........................................6

7. Directions for use .............................6

7.1 Controls and displays...................................6

7.1.1 X-/S-Cruiser ....................................6

7.1.2 F-Cruiser .......................................7

7.1.3 U-Scooter ......................................7

7.2 Product operation .....................................8

7.2.1 F-/S-/ X-Cruiser..................................8

7.2.1.1 Energy recovery (recuperation) ................9

7.2.1.2 Lighting systems (F Cruiser)...................9

7.2.1.3 USB charging socket (F Cruiser) ...............9

7.2.2 U-Scooter.......................................9

7.3 Assembling and starting the device for the first time..........10

7.3.1 F-/S-/X-Cruisers ................................10

7.3.2 U-Scooter......................................10

7.4 Battery charge level displays ............................12

7.4.1 S-/X-Cruiser....................................12

7.4.2 F-Cruiser.......................................12

7.4.3 U-Scooter......................................12

8. Battery .....................................12

8.1 Safety when handling the battery ........................12

8.2 Technical Specifications (Table 3) ........................13

8.3 Charging the devices ..................................13

8.4 Effect of the temperature on performance..................13

8.5 Replacing the battery..................................13

8.6 Shipping lithium ion batteries ...........................13

9. Maintenance ................................14

9.1 Checking the tyres/wheel components.....................14

9.2 Checking the tyre pressure (X-Cruiser / U-Scooter)............14

9.3 Cleaning the product..................................14

9.4 Storing the product ...................................14

10. Fault tracing and troubleshooting (F-/S-/X-Cruiser)

10.1 Replacing components and spare parts...................14

10.2 Troubleshooting.....................................14

11. Charger ...................................15

11.1 Safety instructions ...................................15

11.2 Technical specifications ...............................15

11.3 Cleaning ..........................................15

12. Appendix ..................................15

12.1 Contact person and legal information ....................15

12.2 Warranty Disclaimer .................................15

12.3 Service and Support..................................15

12.4 Recycling Information ................................15

12.5 Declaration of Conformity .............................16

2.3 Accessories

Note

The Hama accessory 109888 Hovercart can be used with all of the

devices described in these operating instructions.

3. Safety Notes

To learn how to operate your product safely, you must read all

instructions and warnings in the operating instructions and become

familiar with using the device.

You must strictly adhere to every warning and precautionary measure

described in the product user documentation.

Warning

–RISK OF INJURY AND DEATH

•This electric device is not a vehicle authorised for operation on

public roads or streets.

•Loss of control, collision and falling can pose a risk of death

or serious injury during use. To minimise the risk of injury, you

must read and follow all instructions and warnings in the user

documentation.

•Always wear high-quality protective clothing while using the

product, such as a safety helmet, knee and elbow pads,

gloves and sturdy shoes.

•Keep an adequate distance from other people and animals,

especially if you are not familiar with the device.

•Do not overestimate yourself. Accelerate slowly and maintain a

foresighted driving style to prevent falling.

•NEVER drive while under the inuence of drugs or alcohol.

Note

Opening the device or removing the attached seals voids the warranty

•The product is intended for private, non-commercial use only.

•Use the product for its intended purpose only.

•Protect the product from dirt, moisture and overheating, and only use it

in a dry environment.

•Do not drop the product and do not expose it to any major shocks.

•This product is not intended for use by persons, including children, with

limited physical, sensory or mental abilities or lacking in experience or

knowledge, unless they are supervised by a person responsible for their

safety or have been instructed on how to use the product.

•Children are not permitted to play with the device. Children may not

clean the device.

•Connect the product only to a socket that has been approved for the

device. The electrical socket must always be easily accessible.

•Since the battery is integrated and cannot be removed, you will need to

dispose of the product as a whole. Do this in compliance with the legal

requirements.

•Do not attempt to service or repair the product yourself. Leave any

service work, with the exception of such cases described in 9, to

qualied technicians.

•Opening the device or removing the attached seals voids the warranty

•Do not open the product. Do not continue to operate the product if it

is damaged, which may be indicated by smoke, odour or loud noises.

Immediately contact your dealer or our service department (See 12.3

Service and Support).

4. Areas of application and performance limits

4.1 Areas of application

Note

•This product is not permitted for use on public streets. It may only

be used on private property. Observe all applicable national legal

rules and regulations!

•Use the device only on enclosed, private property as long as no

other regulation prohibits using it there.

•The minimum age for use is 14 years old.

•This device is intended for use by one driver only.

•The maximum driver weight is 120 kg.

•Do not operate the product outside the power limits given in the

specications.

•Do not use the product in areas where the use of electronic devices is

not permitted.

•Only use this product in dry locations. Although the product is

protected against splashes of water, it does not provide sucient

protection against continuous water contact and can become damaged

as a result.

4.2 Performance limits

You must familiarise yourself with the performance limits of the product.

They have been calculated to maximise the driver’s safety and to

minimise the risk of damage to the device.

•Do not exceed the maximum weight for the driver and carried loads

(maximum load capacity) or fail to meet the minimum driver weight

provided in the Technical Specications (See 5.1/5.2 Technical

Specications, table 1/2) under any circumstance.

•Non-compliance of the performance limits can lead to unsafe driving

conditions. Factors requiring greater performance include:

- larger load capacities

(driver weight and all carried loads)

- steeper incline/slope

-rough terrain

- speeds greater than 15 km/h (only for F, S and X Cruisers)

- abrupt manoeuvres

Warning

There is a greater risk of personal injury and damage to property if you

do not adhere to these weight limits, especially together with other

factors that require greater performance.

5. Descriptions of the different models

5.1 S-/X-Cruiser

Model Description

Figure 1

S-Cruiser

The Slalom Cruiser (see Figure 1) provides the most fun while driving

inside as well as outside in different areas. This model may only be used

on a solid and even surface. This model is not designed for rough terrain,

such as cobblestone.

Figure 2

X-Cruiser

The Cross Cruiser (see Figure 2) is perfect for use outdoors. The Cross

Cruiser has a larger wheel diameter, more ground clearance and wider

tyres with lug tread so it can be driven on a more diverse and more

uneven terrain than other models. Low pressure tyres give the Cross

Cruiser more stability and traction on uneven terrain.

Technical Specications (Table 1)

Weight limit for driver

and carried loads Slalom Cruiser Cross Cruiser

Maximum load capacity 120 kg 120 kg

Minimum driver weight 25 kg 25 kg

Minimum driver age 14 years 14 years

Performance Slalom Cruiser Cross Cruiser

Maximum speed 6 km/h (Beginner Mode)

15 km/h (advanced mode)

30 km/h (cart mode)

6 km/h (Beginner Mode)

15 km/h (advanced mode)

30 km/h (cart mode)

Range approx. 15 km

(depends on the driver, speed and surface)

approx. 18 km

(depends on the driver, speed and surface)

Power supply for charging

(use only the included power supply unit or

original accessories)

42V, ≤ 5 A42V, ≤ 5 A

Lithium-ion (Li-ion) energy rechargeable battery 36V, 2.5 Ah 36V, 2.5Ah

Motor performance 700 Watt 700 Watt

Tyre pressure -35 psi (2.4 bar)

Volume less than 70 dB(A) while driving less than 70 dB(A) while driving

Dimensions & weight Slalom Cruiser Cross Cruiser

Unit weight without battery 9.1 kg 11.5 kg

Battery weight 0.97 kg 0.97 kg

Length and width 58 cm x 18.5 cm 67 cm x 26 cm

Height 17.5 cm 26 cm

Tyre diameter 6.5 inches / 16.5 cm 10 inches / 25.4 cm

Tyre type Solid rubber Tube tyres

Temperature ranges Slalom Cruiser Cross Cruiser

Operation -10° C to 40° C-10° C to 40° C

Charging, storage and transport 10° C to 25° C10° C to 25° C

5.2 F-Cruiser/U-Scooter

Model Description

Figure 3

F-Cruiser

The Freestyle Cruiser (see gure 3) is delivered with an app, USB charger

and Kensington security slot included, and it is fun to drive in a variety

of indoor and outdoor environments. This model should be used on solid

and even surfaces. Its extra-wide rubber tires ensure excellent traction

even at high speeds.

Figure 4

U-Scooter

The Urban Scooter (see gure 4) can be folded together and unfolded

again by hand in just a few seconds. Equipped with a speedometer,

light, drum brake and low-pressure, air-lled tires that provide more

stability and traction, it is ideally suited for outdoor use. This scooter can

be driven over a variety of surfaces, including uneven terrain. Made of

powder-coated, die-cast aluminium, it is rugged and corrosion-resistant.

Technical Specications (Table 2)

Weight limit for driver

and carried loads Freestyle Cruiser Urban Scooter

Maximum load capacity 120 kg 120 kg

Minimum driver weight 25 kg -

Minimum driver age 14 years 14 years

Performance Freestyle Cruiser Urban Scooter

Maximum speed 6 km/h (Beginner Mode)

15 km/h (advanced mode)

30 km/h (cart mode)

6 km/h (Beginner Mode)

15 km/h (advanced mode)

25 km/h (pro mode)

Range approx. 15 km

(depends on the driver, speed and surface)

approx. 15 km

(depends on the driver, speed and surface)

Power supply for charging

(use only the included power supply unit or

original accessories)

42V, ≤ 5 A42V, ≤ 5 A

Lithium-ion (Li-ion) energy rechargeable battery 36V, 2.5 Ah 36V, 5.8Ah

USB output for external devices 5V DC, 2A -

Motor performance 800 Watt 250 Watt

Tyre pressure-2.5 bar in front, none in rear

Volume less than 70 dB(A) while driving less than 70 dB(A) while driving

Dimensions & weight Freestyle Cruiser Urban Scooter

Unit weight without battery 14 kg 14 kg

Battery weight 0.50 kg 0.97 kg

Length and width 66.9 cm x 24.3cm 115 cm x 15 cm

Height 22 cm 118 cm

Tyre diameter 8 inches / 20.4 cm 8 inches / 20.4 cm

Tyre type Solid rubber Solid rubber & tubed tyres

Temperature ranges Freestyle Cruiser Urban Scooter

Operation -10° C to 40° C-10° C to 40° C

Charging, storage and transport 10° C to 25° C10° C to 25° C

6. App

Detailed instructions on using the “Wheelheels” app for iOS and Android is available at the following link:

www.wheelheels.com/#app

7. Directions for use

Warning

•You accept sole responsiblity while using this product.

•Check the functionality of your product before each drive.

•Keep your ngers and other appendages away from possible points of danger or moving parts, especially from the wheels while in use.

•Avoid driving with hanging objects, such as free-hanging headphones, their connection cables or clothing with loose material. Parts of these objects

may reach into the moving wheels.

•Avoiding using in inclement weather (rain, snow, icy conditions, frost or snowfall, or on greasy paths). Do not drive over curbs and avoid running

over obstacles.

•This product is not permitted for use on public streets. It may only be used on private property. The manufacturer explicitly dissociates itself from any

and all damage resulting from improper use of this product.

•Always wear high-quality protective clothing while using the product, such as a safety helmet, knee and elbow pads, gloves and sturdy shoes.

7.1 Controls and displays

7.1.1 X-/S-Cruiser

Figure 5

23 4

5 6

1. Wheel covers

2. Treads with pressure sensor system

3. Status indicators

4. Battery charge indicator LED

5. On/off switch, switch for operating mode

6. Charging socket

7.1.2 F-Cruiser

Figure 6

234

6 5 8

1. Mudguards

2. Treads with pressure sensor system

3. Battery charge indicator LED

4. Status indicators

5. On/off switch, switch for operating mode

6. Charging socket

7. Kensington security slot

8. USB output

7.1.3 U-Scooter

Figure 7

1. Display

2. Accelerator

3. Horn

4. Light switch

5. Brake

6. Footrest

7. Stand

8. Charging socket

2 5

3,4

7.2 Product operation

7.2.1 F-/S-/X-Cruiser

Note

When switching on, make sure that the product is on a at, even

surface.

Caution

•Always use appropriate lifting and charging technology.

•Choose sturdy, stationary lifting points, for example, in the middle of

the lower section.

•Always lift from a squatting position and not from the back.

Warning

•Pay attention to your ngers. Do not lift the product onto tyres,

protective plates or wheels.

•You could catch your hands or ngers between the tyres and the

protective plate, resulting in injury.

The device has four operating modes:

•Beginner Mode: This mode limits the speed to 6 km/h. The device

reacts more subtly to turning movements.

To choose the mode, place the device on the oor while switched off.

By briey pushing the 5 button once, the device will automatically

adjust to the neutral position. The device is now in Beginner Mode.

Caution

The device prevents acceleration beyond 6 km/h. It is normal for the

Cruiser to rock when it reaches the speed limit.

•Advanced mode: This mode limits the speed to 15 km/h. To choose

the mode, place the device on the oor while switched off. Push the 5

button twice briey to make the device automatically adjust to the

neutral 0° position. The device is now in advanced mode.

Caution

The device prevents acceleration beyond 15 km/h. It is normal for the

Cruiser to rock when it reaches the speed limit.

•Cart mode: This mode allows speeds of up to 30 km/h. To choose

the mode, place the device on the oor while switched off. Push the 5

button three times briey to make the device automatically adjust to

the neutral 0° position. The device is now in cart mode.

Note – Cart mode

•Cart mode is intended to be used only with the cart attachment

(item no. 109888).

•Use of cart mode is entirely at the driver’s own risk.

Warning

•Please note that in this mode, the possibility of overloading the

device, resulting in the brief failure of the electronics, cannot be

ruled out.

•Failure of the electronics may cause it to tip over. At high speeds,

this could cause serious injury to the driver.

•The performance limit depends on, amongst other things, the

battery charge level, the weight of the driver, and the surface and

slope of the road. If, for example, you drive from a at surface onto

an incline, the transition may result in the performance limit being

exceeded.

•Always use quality protective equipment when driving in cart mode.

•Hama GmbH & Co KG assumes no liability for any damage to

property or injury to persons resulting from overloading of the device

in cart mode.

•Safety mode: In the case that the motor, battery or controller

is too hot, or the battery is not charged enough, the product will

automatically switch into safety mode.

Warning

Dismount immediately and switch the product off, if the following

alarm signals indicate that the product is in safety mode:

•Flashing front LEDs (or front and rear LED for F Cruiser)

•Red status LEDs (or green status LEDs for F Cruiser)

•Product brakes automatically

•Alarm sound

Contact the Support team (See 12.3 Service and Support) if the device

unusually switches into the alarm mode after charging.

The device is set into motion as follows:

Transferring weight onto the balls of your feet or heels activates the

movement buttons under the treads, thereby moving the wheels in the

direction of where your feet are pressing and you move forwards or

backwards. When you lean forwards or backwards, your centre of gravity

shifts and the contact surface of the wheels (the point where the wheels

touch the ground) shifts accordingly, and the device leans forwards or

backwards, as well.

However, you have to keep balance by yourself. Otherwise, you may tip

over.

This product does not have any lateral stabilising mechanisms.

If the product is tilted far enough that the wheel loses traction, it can no

longer centre itself beneath you and you may tip over.

You have to keep balance laterally by yourself, as well. Therefore, always

make sure that your body is aligned with the centreline of the product.

Do not lean into turns or into slopes if you are driving across the slope.

Note

•Do not overestimate yourself. Accelerate slowly to develop full

control over the product. We also recommend that only experienced

drivers drive across the slope.

•If this is your rst time using this kind of product, we recommend

receiving help from a second person. This person should hold

your hands to keep you stable. Try to keep yourself steady to start

with and try not to make any hectic movements. The device will

support your balance, so try not to work against the compensating

movements. Instead, concentrate on your own balance.

7.2.1.1 Energy recovery (recuperation)

•All of the Cruisers are equipped with a feature for recovering

(recuperating) energy while braking or driving downhill.

•Under ideal conditions, energy recovery can boost the Cruiser’s

range by ve to ten percent. However, this depends on many factors,

including the terrain prole as well as the frequency of braking

manoeuvres, and therefore cannot be predicted for every case.

Caution with fully charged battery

•Avoid extended braking or downhill stretches with the battery fully

charged, as under these conditions the battery may not be able to

hold the recovered energy.

•First drive for one or two minutes on level terrain in order to deplete

the battery a bit.

•Otherwise you may damage the battery.

7.2.1.2 Lighting systems (F Cruiser)

Note – Front and rear lights/Adjusting to the driving

direction

•The Freestyle Cruiser is equipped with separate, high-visibility lights

in the front and rear.

•The Freestyle Cruiser automatically recognizes the direction of travel

and adjusts the lights accordingly (front light coloured white, rear

light coloured red).

•Recognition of the direction of travel and the adjustment of the

lights occurs after ve wheel revolutions.

7.2.1.3 USB charging socket (F Cruiser)

The Freestyle Cruiser is equipped with an USB type A charging socket

with which devices can be charged with a current of up to 2.0 A.

Note – USB charging socket

•Extended charging of one device, or charging multiple devices one

after the other, may reduce the Cruiser’s range.

Caution - Risk of falling

•Use the USB charging socket only when the Cruiser is parked, not

while driving.

•Otherwise you may be at risk of falling and injuring yourself due to

being distracted, losing your balance, or the charging cable.

7.2.2 U-Scooter

Note

When switching on, make sure that the product is on a at, even

surface.

Caution

•Always use appropriate lifting and charging technology.

•Choose sturdy, stationary lifting points, for example, in the middle of

the lower section.

•Always lift from a squatting position and not from the back.

Warning

•Pay attention to your ngers. Do not lift the product onto tyres,

protective plates or wheels.

•You could catch your hands or ngers between the tyres and the

protective plate, resulting in injury.

Figure 8

OO .0

0000

SPEED

ODO

Km/h

SLO

ON/OFF

MODE

POWER

ECO

3 4

1. On/off switch

2. Mode switch

3. Display

4. Accelerator

To start the scooter, hold down the on/off switch until the display lights

up. The scooter has three different operating modes.

•Beginner mode: In this mode, the speed is limited to 6 km/h and the

scooter accelerates slowly.

To choose this mode, press the mode switch [MODE] until the display

shows “SLO”.

•Advanced mode: In this mode, the speed is limited to 15 km/h and

the scooter accelerates more quickly than in beginner mode.

To choose this mode, press the mode switch [MODE] until the display

shows “MID”.

•Pro mode: In this mode, the speed is limited to 25 km/h and the

scooter accelerates as fast as it can.

Caution – Pro mode

•In this mode, take care to keep sucient distance from obstacles,

people and animals.

•Start out by getting used to the acceleration and speed in a spacious

area free of obstacles.

•The high speeds increase the risk of injury.

To choose this mode, press the mode switch [MODE] until the display

shows “FAS”.

The scooter can be set in motion as follows:

In order to use the auxiliary electric motor, you must rst switch on

the scooter. To do this, press the on switch (see gure 8) until the

speedometer lights up.

Note

In principle, the device can also be used without the electric auxiliary

motor.

•To use the electric auxiliary motor, you need to rst get the device

moving at about 4 km/h using your own muscle power.

•Then pull the gas lever to start the auxiliary motor. Now you can

accelerate the scooter to the speed limit dened by the mode you are

in.

Caution

•Take some time to get used to the handling characteristics of the

scooter in order to minimise the risk of falling and injuries.

•Practise in a spacious, unobstructed area to get used to the

acceleration and driving characteristics.

•Be sure to wear quality protective clothing.

Brake using the brake lever on the left side of the handlebar.

Caution - Braking

•Get accustomed to the braking time. Try to develop a feeling for how

long the scooter takes to stop.

•Always brake well in time and do not risk colliding with people,

animals or obstacles.

Note – Additional displays

Once the scooter has been switched on by pressing and holding the

ON/OFF switch, you can switch to various other displays by briey

pressing the ON/OFF switch again.

ODO = total kilometres

TRIP = kilometres since the scooter was last switched on

TM = time since the scooter was last switched on

You need not pay attention to the RM and ERRO modes, which are

intended for use by Hama Support.

7.3 Assembling and starting the device for the rst time

Note

Please fully charge the product before using it for the rst time.

7.3.1 F-/S-/X-Cruisers

For the S and X Cruisers, other than the notes listed under 7.2.1, no steps

are necessary before starting the device for the rst time.

For the F Cruiser, please additionally note the following:

Two rugged mudguards and an assembly kit are additionally included.

Attach the mudguards as shown in the gures below.

•Insert the mudguards between the drive wheels and the vehicle body.

•Make sure that the top of each mudguard cleanly slots into the collar

and that the tabs are inserted all the way into the recesses on the

underside of the vehicle body.

•Take care that the attachment screws are screwed in straight.

Tabs

Footrest

7.3.2 U-Scooter

•When unpacking the scooter, lift it out of the packaging by the steering

column.

•Assemble the scooter as shown in the gures below.

•As shown in the gures below, the steering column’s height can be

adjusted between three different positions.

Note

•Ensure that all locking mechanisms are locked in place.

CLICK

CLICK CLICK

OPEN

CLICK

PUSH

7.4 Battery charge level displays

7.4.1 S-/X-Cruiser

Discharging

Battery charge level Status LED Battery LED

100 – 10% Green Green

9 – 5% Green Green / ashing

4 – 0%

(Safety mode)

Red Red

Flashing front LEDs, alarm tone, brakes

No driver on footrests OFF According to

the battery charge

level

Charging

Battery charge level Status LED Battery LED

0 – 4% OFF Red

5 – 9% OFF Flashing red

10 – 99% OFF Green / ashing

100% OFF Green

7.4.2 F-Cruiser

Discharging

100% – 67%

–

34% 33

–

11% 10

–

5% 4

–

Three LEDs

steadily lit

Two LEDs

steadily lit

One LED

steadily lit

One LED

ashing

Safety

mode, see

section

7.2.1

Charging

0% – 33% 34 – 66% 67 – 99% 100%

One LED

ashing

Two LEDs

ashing

Three LEDs

ashing

Three LEDs

steadily lit

7.4.3 U-Scooter

The battery charge level is indicated by a battery icon with up to 6 bars

for a fully charged battery (see gure 8).

Note

When the battery charge level indicator shows a single bar, recharge

the scooter. Otherwise the battery will take damage.

Note – Fluctuation of the battery charge level

•Steep upward slopes, extreme driving manoeuvres, and extended

periods of full acceleration are highly energy-intensive and

demanding on the battery.

•If you take a break or turn the vehicle off after such activities, it may

subsequently report a slight increase in battery charge level.

•This behaviour is normal, because the rechargeable battery

regenerates a bit during the break.

8. Battery

Note

The battery should last around 1500 charging cycles from normal use

and appropriate maintenance. You will know that the battery is dead

when it needs to be charged more frequently and the range decreases.

8.1 Safety when handling the battery

Warning

To ensure safety and to maximise the life and performance of the

battery, you must strictly follow the instructions in this manual.

•You may not use the battery under the following conditions:

- when the housing is damaged

- If the battery emits an unusual odor or is excessively hot

- when substances are leaking

•Avoid contact with leaking substances.

•Contact with the battery voltage may cause death or serious injury.

•Working on the product while the power cable is connected is

dangerous. Electric shocks may cause severe personal injury or

damage to property.

•Never remove the battery from the device or open the battery.

Opening the battery damages the housing and may release

poisonous substances.

•Never insert objects into the battery or try to break the battery

housing open. By inserting something into one of the connections or

openings, you may suffer an electric shock, injuries or burns, or you

may cause a re.

•Only charge the battery with chargers permitted by the

manufacturer.

•Do not expose the scooter or the charger to high temperatures

or moisture under any circumstances, and never use a damaged

charger.

•To avoid damage, you should check the charger regularly,

particularly cables and plugs. A damaged charger may no longer be

used. Please contact Hama Support if this is the case

•You must comply with all applicable laws and regulations when

disposing of and transporting the scooter.

8.2 Technical Specifications (Table 3)

Charging time

Recharging from empty approx. 1.5 hours F-/S-/ X-Cruiser

approx. 3 hours U-Scooter

Temperature ranges

Operation -10° C to 40° C

Charging, storage and transport 10° C to 25° C

General information

Capacity (Ah) and voltage 36V, 2.5 Ah (F-/ S- / X-Cruiser)

5.8 Ah (U-Scooter)

Dimensions 13.5 cm x 6 cm x 9 cm

Weight 0.50 kg (F-/S-/X-Cruiser)

0.97 kg (U-Scooter)

Technology Lithium-ion

Note

•When using, charging or storing the battery outside the specied

temperature ranges, you risk voiding your warranty and in some

circumstances, you have to take into account a lesser range and

decreased battery charging performance.

•Fully charge the product before using it for the rst time.

Furthermore, charge the product at least once per month.

•Only charge the battery in the specied charging temperature range.

Caution

•If the battery is not regularly fully charged, it may drain completely

over time and be permanently damaged.

•The charging time depends on the following factors:

- current charge level. The lower the charge level, the longer it will

take to charge.

- Battery temperature – a battery that is too hot or cold requires

more time to charge or may not charge at all. Keeping the

temperature in the middle of the specied temperature range is

the best way to charge the battery.

8.3 Charging the devices

Only charge the product in a clean, dry location at a temperature within

the recommended charging temperature range.

Warning

•Never plug in the plug if the charging socket, power supply cable

or the electrical socket are wet. The electrical equipment is not

adequately protected against moisture.

•Do not charge the product indenitely. This can damage the battery

despite overcharge protection.

•Only connect the product to a socket that has been approved for the

device. The socket must be installed close to the product and easily

accessible.

•Connect the included power supply unit to an electrical socket and

to the charging socket to charge the battery. The product activates

automatically when connected. Charging begins automatically.

•The status LED on the power supply lights up in red during charging.

Once the battery is fully charged, the status LED on the power supply

becomes green.

Charging error

Charging is interrupted when an error occurs. The status LED on the

power supply will go out completely. If the charge level indicator on the

product also goes out, proceed as follows:

•Make sure that the power is connected and the cable ts securely in

the charging socket.

•If the charge level indicator does not light up with proper power supply,

unplug the power cable and start the charging process over.

•If this does not solve the problem, please contact our Support team.

Warning

Do not drive the product when the batteries are completely drained.

Hinweis

Since the charging process may vary slightly due to factors such as

temperature, charging voltage, and device charging behaviour, it may

occur that the battery only charges to 99%, meaning that the charge

level indicator does not display a full battery charge. This is normal

behaviour and no cause for concern.

8.4 Effect of the temperature on performance

The battery is usually signicantly warmer than the ambient temperature.

This temperature rise comes from the electricity emitted (by driving) or

absorbed (by charging).

Travelling in heat and cold

•The battery is the most ecient in temperatures that are approximately

in the middle of the recommended operating temperature range.

•Cold batteries usually decrease the range more than batteries at close

to room temperature.

Charging in heat and cold

•Always keep the battery within the recommended charging temperature

range before and during charging.

(See Table 3, Temperature range)

•Your battery charges best when the temperature is approximately in the

middle of the recommended charging temperature range. Batteries that

are too hot or cold may require more time or may not charge at all.

Empty battery

•The F, S and X Cruisers report an almost empty battery by going into

safety mode. In this case, maintain control and dismount.

Note

•It is possible that old, cold, over-stressed or poorly maintained

batteries will develop a high resistance.

•This, however, may indicate that a battery is almost empty, even

when the batteries had been recently charged.

•The battery is then depleted and must be replaced by Hama

Support.

8.5 Replacing the battery

Note

•Never replace your battery yourself.

•You will void your warranty by changing the battery independently

and you will have to take into account a lesser range and reduce

battery charging performance.

•If damaged, do not use the device any more.

8.6 Shipping lithium ion batteries

Caution

You must comply with all applicable laws and regulations when

transporting batteries.

9. Maintenance

Warning

•Do not modify the product under any circumstance.

•Before carrying out any of the following procedures, make sure that

the product is switched off and the power cable is unplugged.

•These procedure are dangerous when the product is switched on or

charged.

9.1 Checking the tyres/wheel components

•Make sure that the wheel does not wobble. Grip the wheel and try to

move it from one side to the other. It must not move from side to side.

•If the wheel wobbles, please contact our Support team.

9.2 Checking the tyre pressure (X-Cruiser / U-Scooter)

•Check the tyre pressure for models with pneumatic tyres regularly.

Incorrect tyre pressure negatively affects the range.

•If the pressure in one or both tyres does not correspond to the

Technical Specications for your product model, you should inate

the tyres accordingly.

•Make sure that both tyres have the same pressure and are free from

debris and residue.

Warning

•The pressure given in the operating instructions, not the pressure of

the tyres themselves, is the required pressure.

•Higher tyre pressure reduces suspension and traction and increases

the risk of losing control, collision or falling.

•Lower tyre pressure decreases the range and may damage the tyres/

wheel components.

•Unequal tyre pressure causes the product to pull in the direction of

the tyre with lesser pressure while driving.

9.3 Cleaning the product

Clean the product carefully with a moist cloth. Do not let any moisture

enter the product while cleaning!

Warning

•Avoid excessive water exposure.

•Do not immerse the product in water. This may result in permanent

damage.

•Do not expose the product to heavy rain or persistent downpours

(including while driving, storing or transporting).

•Do not clean with pressure washers or high-pressure hoses. These

devices may introduce water in components that should remain dry.

•No water may enter the charging socket under any circumstance.

Caution

Do not clean the treads or tyres with special cleaning products. These

products may affect traction and stability.

9.4 Storing the product

•Store the product indoors in a dry location. Avoid moisture, high

humidity and extreme temperatures by all means.

•Only store the product in the recommended charging and storing

temperatures (see Table 3) to guarantee the battery’s full performance.

10. Fault tracing and troubleshooting

(F-/ S- /X-Cruiser)

Warning

•Always switch the product off and unplug the power cable before

servicing.

•Do not open the device under any circumstances.

•There are no parts inside that you can service yourself.

•Opening the housing voids the warranty.

10.1 Replacing components and spare parts

If you have to replace a damaged or worn part, please contact our

Support team.

10.2 Troubleshooting

Troubleshooting methods

You may correct certain problems with your device by yourself.

Warning

Always switch the product off and unplug the power cable before

servicing or attaching components or accessories.

The device pulls to one side while driving

You must read the following maintenance procedures before trying to

correct the problem.

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