Eloflex S1 User manual

INSTRUCTION MANUAL
FOR USE, DRIVING AND SAFETY
Read this documentation before using your Eloflex
to make sure that you use it in a manner that is safe, and which does not harm you,
your environment or your scooter.
Eloflex S1

2
Thanks and good luck!
Thank you for choosing an Eloflex as your power scooter. It means a lot to us because
our vision is to make people’s everyday life a little easier and to give people with disabilities
a greater freedom. We hope you experience both with the help of your Eloflex.
We believe that you will enjoy much of your new scooter. This manual contains
important information on safety, use and care. We encourage you to read through this
entire documentation before using your Eloflex for the first time. We also suggest that
you train to run your Eloflex on a secluded, open and level surface before using it in other
contexts.
Eloflex scooter is designed for users with many different needs. Decide whether
Eloflex is suitable for the user is always taken by the ordinator or dealer together with the
user himself. Eloflex accepts no responsibility for cases where the scooter is not
adapted to the user’s needs.
An Eloflex should primarily be used in its standard design. If the scooter has to
be adapted or altered in any way, it must only be carried out by your assistant center or by
Eloflex. Please note that damages and faults caused by non-compliance with the operating
instructions or due to poor maintenance are not covered by the warranty.
Good luck and great joy with your Eloflex.
Drive carefully
Content Page
Intended use 3
Folding 4
Adjust seat length and seat height 5
Lift armrests 6
Anti-tip device 6
Manual driving 6
Remote key 7
Lights 7
Charging instructions 7
Control panel 8
Change seat width 9
Transport and storage 9
Error codes 10
Safety while driving 11
General safety information 13
Technical information 15
Contact 16

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Type classification and intended use
Eloflex power scooters have been developed for people
who have difficulty walking or cannot walk at all, but who
have vision ability, physical ability and mental ability to control
an scooter.
Eloflex Scooter is designed for outdoor use, but is compact
and flexible enough for indoor use too. The chapter
”Technical data” at the back of this document contains
information on speed, turning radius, range, maximum lifting
capacity and maximum weight for the user and so on. We
encourage you to read all safety information in the chapter
”Safety” in this document.
Eloflex is tested and approved according to EN12184: 2014
- class B (indoor and outdoor use). Eloflex is also approved
according to ISO-7176, IEC60601 and the batteries are
approved according to UN38.3.
Eloflex power scooters meet the applicable requirements
of the MDR 2017/745.
Class 1 conformity assessment / CE marking has been
issued in accordance with Annex VIII Chapter III of MDR
2017/745. Conformity assessment procedure: Annex II and
Annex III of MDR 2017/745.The CE marking will be void if you
use replacement components or accessories that have not
been approved for this product.
Needs
The purpose of an Eloflex scooter is to compensate for an
injury or disability, which is why it is recommended in
the following circumstances:
• If the user has the inability to walk or very limited ability
to walk, which makes it difficult to move in his / her own
home.
• If there is a need to leave the home to get out or to visit
places that are normally visited in order to carry out everyday
affairs.
• When the user has difficulty getting to, or performing work
or activities because of his / her mobility disabilities.
It is advisable to use Eloflex scooter both indoors
and outdoors, if it is not possible to use hand-operated
wheelchairs due to mobility problems, but it is still possible to
properly handle a scooter.
Accessories
Chargers and bag with simpler tools are available when
delivered in the storage bag under the seat.
Utility
Only use the Eloflex scooter when fully functional.
Otherwise you put yourself and others at risk. The following
list does not include all possible situations. It describes only
certain situations that may affect the usability of the scooter.
• Do not use the scooter if the batteries are defective or
deformed
• Do not use the scooterif the engine is jerky or
makes abnormal noise
• Do not use the scooter if the brake function
appears to be wrong
• If your tires are worn, contact your assistant center or
dealer
• If you notice any damage to the seat belt, armrest, seat,
backrest, handlebar or other part of the scooter, contact your
assistant center or dealer.
• If you notice any damage to the electrical system (cables,
batteries, chargers, etc.), please contact your assistant
center or dealer.
Warranty
You always have a two-year warranty on your Eloflex scooter.
The warranty conditions are in line with the applicable national
and general terms and conditions and rules
and regulations. The detailed warranty conditions can be
downloaded at www.eloflex.eu. Note that you should save
the original carton for your Eloflex during the warranty period
(the carton can be folded together and set aside)
Life span
The estimated lifetime of an Eloflex is 5 years. However, the
life of the product is largely affected by how it is used and
managed. An Eloflex can have a much longer life if you take
care of it in a good way and only use it in line with the
information in this document.
Safety regulations and risks
PLEASE READ THE SAFETY INSTRUCTIONS FROM THE
PAGE 11 BEFORE YOU USE YOUR ELOFLEX.
Intended use

4
Folding
Fold up
Step 1
Lay the folded scooter on the ground
as shown on the right. Fold up the
handlebar by lifting it up and forward.
Then lock the handlebar with the help
of the clamp that is in the hinge in the
bottom of the handlebar. To secure the
clamp, turn the black plastic fuse over
the clamp.
1
Collapse
Step 1
Open the locking hook as shown in the
picture to the right.
Step 2
Put one hand on the front edge of the
handlebars. Grasp the top edge of the
backrest with the other hand and fold it
forward. Fold the scooter according to
the pictures to the right.
3
Step 2
Grasp the backrest and pull upwards to
open the chair. Hold with one hand on
the handlebars.
2
It is very important
that you close the
locking hook before
using the scooter.
Step 3
Close the locking hook on the back
of the scooter - this is very important!
Make sure the locking hook clicks in.
12
Step 3
Open the locking clamp on the bottom
of the handlebar by turning off the
safety hook and opening the hook.
Then fold down the handlebars and
place it on top of the folded seat.

5
Adjust seat length and seat height
Increase seat length
Make sure that the scooter is in the driving
position and is switched on. Press and
hold the up arrow to expand the scooter.
Adjust seat height
Remove the scooter’s seat cushion. Pull
the black wire under the front edge of the
seat. At the same time as the wire is kept
in the tensioned position, the rear edge
of the seat can now be adjusted to the
desired position (three different positions).
When the seat is in the desired position,
the front edge of the seat is placed at the
same level as the rear edge. Release the
cable to lock the seat in the hole that is at
the same level as the rear edge.
Shorten seat length
Make sure that the scooter is in the driving
position and is switched on.
Press and hold the down arrow to reduce
the distance between the seat and the
handlebar.

6
Lift armrests
To lift the armrests up and down, first
loosen the lock by turning the locking
lever half a turn. Then lift the armrests.
The anti-tip devices have two positions.
One for driving position and one for
when the scooter is set in a standing
position during storage. You can
easily change the position by manually
adjusting the anti-tip devices.
NOTE! The anti-tip devices must
always be in their driving position (as
in the picture) when the scooter is
used.
Turn off the scooter. Then push the
red levers on the motors (see picture)
to disconnect the magnetic brakes. In
this position, the scooter can be rolled
manually.
Note! If the scooter has to be moved
when turned off, the magnetic lock of
must always be switched off.
Manual driving
Anti-tip device
IMPORTANT!
NEVER kick on the red
levers with your foot.
Only use your hands.
It is important
that you lock
the armrests
when you fold
them down again by turning
the lock lever back half a
turn. LOCKEDOPEN
ON
OFF

7
IMPORTANT!
NEVER connect the
charger directly to
the battery.
This is how you charge
Start by turning off your Eloflex.
Connect the charger to the socket on
front of the handlebar. Make sure that
the contacts’ position matches each
other. Then plug the charger’s power
cable into a wall outlet. Charging is
indicated by a lamp on the charger.
Red lamp means that charging is in
progress. After about three hours, the
batteries are charged at 90 percent.
The scooter can now be used again.
After about 5-8 hours, the light on
the charger becomes green and the
batteries are fully charged. During
charging, the charger itself becomes
warm, and this is normal. For maximum
battery life, charging should take place
for about five hours when the bar on
Charging instructions
the battery indicator has dropped to
one third. The batteries will not be
damaged by maintenance charges
but for maximum battery lifespan we
recommend that you disconnect the
charger when the batteries are fully
charged.
Charging the batteries can be done
down to -10 degrees. When charging
in lower temperatures, the batteries will
not get fully charged. If your Eloflex is
used in minus degrees, the mileage is
affected. For example, at -10 degrees,
the mileage can be reduced by up to
50%.
Remote key
Your Eloflex scooter is delivered with a
remote control key. The remote control key
can be used to lock/unlock your scooter.
When the scooter is in the locked position,
it is not possible to drive it.
Your Eloflex scooter has front and rear
lighting for increased safety. To turn on the
lights, tap the light icon on the left side of
the handlebar. There are also brake lights
and turn signals. Use the turn signals
with the two arrows on the left side of the
handlebars. The brake light is activated
when the scooter is stationary, when you
release the throttle and when braking with
the brake button.
Lights

8
Increase seat length
Neutral seat length
Shorten seat length
Increase speed
Decrease speed
On and off button
Control Panel
Information display: The display on the
scooter has 2 different display modes, one
showing current information about speed,
gear selection, headlights and turn signals.
The other display mode lights up in the event
of a fault on the scooter. The current error
code, battery voltage and current gear are
displayed there.
Turn signal left Turn signal right
Lights
Horn
Break
Reverse
Accelerator
Battery control: This indicates how much
power is left in the batteries. When the
batteries are fully charged, all the lights are
on. As the batteries discharges, the lights go
out one at a time. Charge when two thirds of
the lights has gone out.
Driving instructions
To start
When you start the scooter (on and off
button) it is in parking mode. Then press
the red brake button and then you can start
driving with the gray acceleratior button.
To reverse
You push the gray button under the battery control indicator to
change into reverse mode. A beeping sound is heard when
the reverse mode is on (you also see which driving mode that
is on at the scooter’s display). You then reverse by pressing
the accelerator button. When you want to drive forward again,
click on the gray button again to change back into driving
mode.

9
You can increase the seat width by
moving out the armrests using the widening kit.
You can choose to increase
the seat width by 5 or 10 cm.
Step 1
Loosen the armrests on each side by
unscrewing its two brackets.
Step 2
Fit the widening sleeve between the
chair and the armrest. Reinstall the
armrests.
Change the seat width
You order the widening kit from the reseller from where you bought your scooter.
Transport and storage
• A folded scooter can be placed in the luggage of a larger car. Use ramps to get the
scooter into the car.
• A folded scooter can stand upright as in the picture to the right to take up less space.
• If the scooter is not to be used for a while, we recommend that the batteries be fully
charged before putting the scooter away.
• The scooter should be stored indoors in frost-free, dry and ventilated areas. Storage
temperature on 0-30 degrees is recommended.
• When transporting by bus or by handicap transportation, the Eloflex must be attached to
the fastening points shown in the pictures at the bottom. Note that Eloflex is not tested as
a car seat. We therefore always recommend that the user moves over to the car’s own
seats.

10
Error Codes
Error codes that may appear on the display
ERROR CODE CAUSE FIX THE ERROR
Left/Right
solenoid fault
1. The magnetic brake of the left / right
motor is open.
2. Connection fault on the left motor’s
magnetic brake.
3. The magnetic brake of the left motor
is broken, or the control unit may be
damaged.
1. Close the magnetic brake by pulling the
red handle to the closed position.
2. Verify that the motor connector is properly
connected.
3. Contact your reseller for assistance.
Left/Right
Overcurrent
1. Overvoltage due to too much
resistance.
2. Engine or control unit fault.
1. The system resets when the resistance is
gone.
2. Kontakta din återförsäljare för hjälp.
Acceleration not
zero
1. The throttle handle is not in the ”zero
position” when the chair performs a start-
up test.
2. Control unit fault.
1. Release the throttle and restart the scooter.
2. Contact your reseller for assistance.
Acceleration fault Fault in throttle handle or control unit. Contact your reseller for assistance.
MController not
support
Fault in control unit, or wrong type of
control unit.
Change control unit.
Com fault Dis to
MC
1. Loose or incorrectly installed
connections.
2. Control unit fault.
1. Verify that all connections are properly
installed.
2. Contact your reseller for assistance.
Left/Right driver
fault
Control unit fault. Contact your reseller for assistance.
Push rod Fault Short circuit in the length adjustment
motor, broken length adjustment motor or
fault in control unit.
Check the connection to the length
adjustment motor, or contact your reseller for
assistance.
Battery vol too high Wrong battery type or broken battery. Replace the 24V battery.
Battery vol too low The battery is old or uncharged. Charge the battery or replace it if it is old.
Angle sensor fault Angle sensor is broken or connection fault. Contact your reseller for assistance.

11
DRIVING
There is a risk of injury by tipping the scooter.
• Only drive in inclines that do not exceed the
maximum allowable slope.
• Always use the anti-tip device when driving your
Eloflex.
• Driving downhill should always be done at a lower
speed.
• Avoid areas where there is a risk of icy or slippery
surfaces.
• Never try to drive up or down stairs with your
scooter.
• Never drive over obstacles higher than the
recommended maximum height.
• Avoid rapid movements with the handlebar and
sudden changes in driving direction while driving.
Risk of being stuck in remote places.
• A user with greatly reduced mobility should not
drive longer distances outdoors alone.
Risk of injury if one foot slips off the footrest and falls
under the scooter while driving.
• Always place your feet in the middle of the footrest
while driving.
Risk of injury if you collide with other objects in
narrow passages.
• Drive through narrow passages with the lowest
speed and greatest attention
There is a risk that the scooter will tip over if the anti-
tip devices are removed, damaged or mounted at
position that deviates from the standard mounting.
• The anti-tip devices must always be mounted in
driving position when the scooter is used.
• The anti-tip devices only work on a solid surface.
On soft surfaces such as lawns and snow, the
anti-tip device can lose its effect. Therefore, drive
extremely carefully on soft surfaces.
Safety instructions when driving

12
Driving
Read
The user must read these safety and driving
instructions before using the Eloflex scooter.
Practice
• Practice makes perfect. Train to drive your Eloflex together
with an assistant by starting on an open plan surface,
preferably outdoors, before using your scooter among other
people, in stores or restaurants etc.
• Move forward by pressing the accelerator button.
• Stop by releasing the button or press the break button to
stop immediately.
Reverse
Reverse by pressing the reverse button and then drive
backwards by pushing down the accelerator. Push the
reverse button again to change back to driving mode.
Remember to always look backwards before you start
reversing to be sure that no person or thing is in the way.
Spin
Spin by moving the handlebars gently sideways.
Take care so nothing is in the way of the sides when you
spin.
Turn
Turn as you drive by gently moving the handlebars sideways
in the same direction you want to turn.
Always lower the speed when turning.
Obstacle
Practice avoiding and passing obstacles. Move the handle-
bar sideways while driving forward to avoid obstacles.
Remember to lower the speed as you approach obstacles.
Fast driving
Press the plus button to increase speed if you want to drive
fast. Remember to lower the speed as soon as you feel inse-
cure, whether you are turning or approaching an obstacle.
Run over obstacles
Drive slowly to the obstacle and make sure the front wheels
are in the direction of travel. Then press the accelerator
button while leaning backwards to drive over the obstacle.
Eloflex is tested and approved for obstacles up to a maxi-
mum of 6 cm.
Run on slope
T
ry driving straight up or down for an inclined surface. Lean
slightly forward as you drive up, and backwards as you
drive down, to maintain the center of gravity. Avoid driving
sideways if possible and compensate for any side slope
by leaning in the opposite direction. Always drive slowly on
slopes. Avoid surfaces that tilt more than 9 degrees.
Elevators
Remember to check the width of the elevator door and how
quickly the door is closed before you enter the lift. Keep in
mind that you may have to reverse out of the lift if it is not
large enough to allow you to turn around.
Driving on the road
Drive primarily on sidewalks, walkways and cycle paths and,
ultimately, on busy roadways with your Eloflex.
Cross the roadway
If possible, always choose to cross the road at a pedestrian
crossing. Pay attention to intersecting cars.
Use chamfered part of the pavement if available.
Avoid curbs higher than 6 cm.

13
SAFETY
There is a risk of personal injury if the scooter is used for
purposes other than those described in this document.
• Use the scooter only according to the instructions in
this manual (see above, chapter ”Type classification
and intended use”).
There is a risk of personal injury if the scooter is used for
reduced driving ability.
• Do not use the scooter when your driving skills are
impaired due to, for example, illness, medication or
alcohol.
There is a risk of injury if the scooter is involuntarily moved.
• Switch off the scooter before boarding and exiting or
if there is a risk that you, another person or an object
could come in contact with the handlebar.
• When the motors are disengaged, the brakes do not
work. Therefore, the scooter must only be pushed
on flat ground, never on slopes. Never leave the
scooter in or near slopes with disengaged motors.
There is a risk of personal injury if the scooter is switched off
during travel with, for example, the on / off button or by tearing
off a cable, as it stops with a hard jerk.
• Release the acceleration button or push the red
brake button for a faster stop.
There is a risk of injury due to falls from the scooter
• Do not move forward, do not bend forward between
the knees and do not lean over the scooter’s edge,
for example to reach objects.
• Always use a seat belt and re-adjust it before each
trip.
• Drive as close to the new seat as possible when
transferring to another seat.
There is a risk of personal injury if the maximum permissible
load is exceeded.
• Observe the maximum permissible load (see chapter
”Technical data” at the back of this document).
• The scooter may only be used by a single person.
Never use the scooter to transport more than one
person at a time.
There is a risk of personal injury and damage to the scooter if
the lock is released when folding is not properly clamped when
the scooter is used.
• If the scooter’s lock has not clicked into place
properly, the scooter can suddenly collapse when
used, which can cause you to fall out of the scooter.
• Always ensure that the locking hook is in a correct
position before using the scooter.
There is a risk of personal injury and crushing damage when
folding the scooter.
• Always fold and raise the scooter as described in the
operating instructions.
• Pay attention so that none or nothing is squeezed
when folding and unfolding.
There is a risk of personal injury and damage to the scooter if it
is used in damp areas.
• The scooter must not be used during showering.
• The scooter must not be used when bathing.
General safety instructions

14
Safety
Crossing railway tracks
Always cross the railway track straight from the front, never
obliquely from the side.
Never cross the railway tracks alone, always have someone
with you who can help you.
Sharp edges
Be careful when driving on steep slopes, as the scooter is
likely to break. Eloflex is tested and approved for gradient
with a maximum of 9 degrees. Always have someone with
you who can help you.
High edges
Be careful when driving up or out for an edge. Eloflex is
tested and approved for edges up to a maximum of 6 cm.
Always have someone with you who can help you.
Transfer
We recommend that you always have someone who can
help you with transfers to and from your Eloflex. Always turn
off the power before starting the movement. Always lift up
the armrests before moving to make getting on and off the
seat easier.
Don’t repair by yourself
Never try to repair a broken scooter on your own. If you try
to repair the scooter yourself, the warranty does not apply.
Always turn to Eloflex or to the shop or assistant center that
sold / prescribed the scooter. Never modify your scooter on
your own.
No toy
Never allow children who do not normally use a scooter to
sit on or use your Eloflex.
Cleaning
Never clean your Eloflex with running water. Only wipe it with
a damp cloth.
If your Eloflex is slow to fold up and together, you can
lubricate the joints with oil or silicone spray.
Beware of heat
Never leave your Eloflex in direct sunlight or near a heat
source as the batteries may be damaged. Never be near
open fire with your Eloflex.
You can use your Eloflex from -10 degrees up to +45
degrees. At freezing temperatures, the range can be
affected.
Storage
Keep your Eloflex out of the reach of children when not in
use.
The scooter should be stored indoors in frost-free, dry and
ventilated areas. Storage temperature 0-30 degrees.
The charger
The charger must never be covered when used to charge
your Eloflex. The charger becomes hot and there is a risk of
accident or injury.
Batteries
Never store the batteries in direct sunlight or in a location
that can reach below zero temperatures.
The batteries should be stored in a dry and ventilated place.

15
Technical specifications
FACTS ELOFLEX S1
WEIGHT 41 kg including 2 batteries
SPEED max 9 km/h
RANGE 30 km
MOTOR 2 x brushless motors
MOTOR EFFECT 2 x 250 Watt
BATTERY 2 x Litium ION 10 AH / 24 V (240 Wh)
BATTERY WEIGHT 1,6 kg/st
CHARGING TIME 3 hours
TURNING RADIATION 100 cm
MAX SLOPE 9 degrees
WHEELS 3 st 12" airfilled
SEAT HEIGHT 55-60 cm
SEAT WIDTH 45 / 50 / 55 cm
SEAT DEPTH 40 cm
MAX LOAD Max 120 kg
CUSHION Artificial leather
SIZE 105-120 cm (H) x 63 cm (W) x 91 cm (D)
SIZE FOLDED 105 cm (H) x 63 cm (W) x 55 cm (D)
WARRANTY 2 years
Recommended pressure for the wheels = 2,5 kg.

16
© Copyright Eloflex
This document contains copyrighted information and may not
be copied or reproduced in whole or in part without the written
permission of Eloflex. Eloflex is reserved for any typographical
errors in this document and we reserve the right to product
changes.
Contact Eloflex
If you have any questions or need help, please contact your
help center or dealer. If you want direct contact with us, you
will find contact information on our website, www.eloflex.eu
Eloflex
Hammarbacken 4B
191 49 Sollentuna
SWEDEN
Phone: +46 (0) 10 18 33 100
Email: info@eloflex.eu
Webb: www.eloflex.eu
Sungo Europe B.V.
Olympisch Stadion 24, 1076DE
Amsterdam, Netherlands
SRN:NL-AR-000000247
Kunshan Aoshida Electric Technology Co., Ltd
No. 108 Matang Road, Penglang Town, Development Zone, Kunshan City, Jiangsu
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