Whirlpool DU7400XS series User manual

Ill
UNDERCOUNTER
DISHWASHER
Model DU7400XS Series
rFreezers Ice Mal_ers D=shwashers Built In Ovens and Surface Units Ranges Mtcrowave Ovens Trash Compactors, Room Air Conditioners, Dehumidifiers, Automatic Washers Clolhes Dryers Freez
304294-B] J__

Contents
BEFORE YOU USE YOUR DISHWASHER ?
IMPORTANT SAFETY INSTRUCTIONS 2
PARTS AND FEATURES... 3
FOR BEST RESULTS 4
The Filtering System 4
Water Must Be Hot 4
Quiet )perating Ttps 4
PROPER LOADING .............. 5
Top Rack Loading ............. 5
Bottom Rack Loading .......... 6
Silverware Basket Loading .... 6
ADDING DETERGENT.................. 7
Page
RINSE AID DISPENSER .... 7
BEFORE STARTING YOUR DISHWASHER. 8
STARTING YOUR DISHWASHER ......... 8
Selecting a Cycle 8
HEATDRY or AIR DRY9 9
Changing a Setting 9
1-oAdd a Dish After Starting . 9
ENERGY SAVING TIPS ................ t0
SPECIAL TIPS ON DISHWASHER USE.... 1'I
COMMON DISHWASHING PROBLEMS. 12
IF YOU NEED SERVICE OR ASSISTANCE 14
WHIRLPOOL DISHWASHER WARRANTY 16
©1989 Whirlpool Corporation
Before you use your dishwasher
It is your responsibility to be sure your dishwasher:
•Is installed by a qualified installer.
• Has been installed where it is protected from the elements.
• Has been installed on a floor strong enough to support its weight.
• Has been properly connected to electricity, water and drain.*
• Has been properly electrically grounded.*
• Has had all hang tags and temporary labels removed.
• Is not used by children or anyone unable to operate it properly.
• Is properly maintained.
*See Installation Instructions for complete information.
Important safety instructions
To reduce the risk of fire, electrical shock, or injury when using your
dishwasher, follow basic precautions including the following:
•Read all instructions before using the
dishwasher.
•DISHWASHER MUST BE ELECTRICALLY
GROUNDED. Read the Installation Instruc-
tions for details
• Be sure your dishwasher is installed on a
level floor that will hold the weight, and in
an area suitable for its size and use.
• When discarding an old dishwasher, al-
ways remove the door to prevent acciden-
tal entrapment.
•REMEMBER, use your dishwasher only for
the job it was designed to do.
•Store d_shwasher detergent in a cool, dry
place WHERECHILDREN CAN'T REACH IT.
• Use ONLY detergents and rinse aids recom-
mended for use in a dishwasher.
• Locate sharp items and knives so that they
are not likely to damage door seal or cut
the user
•DO NOT let children play in or on the
dishwasher.
•DO NOT reach into the area below the bot-
tom rack until the heating element has
cooled for at least 20 minutes,
• DO NOT wash plastic items unless marked
"Dishwasher Safe" or the equivalent. If not
marked, check manufacturer's recommen-
dations.
•DO NOT use your dishwasher unless all en-
closure panels are properly in place.
•DO NOT sit on, stand on or abuse the dish-
washer door or dish racks,
•DO NOT tamper with controls.
•If hot water has not been used recently
(usually two weeks or longer), hydrogen
gases may build up in the water heater
and the hot water pipes. HYDROGEN GAS
IS EXPLOSIVE. To prevent injury or
damage, before using your dishwasher,
turn on all hot water faucets and allow
water to run for several minutes. This will
allow gases to escape. Do not smoke or
use any open flame near the faucet while
it is open.
•Disconnect electrical power to the dish-
washer before attempting to service.
-SAVE THESEINSTRUCTIONS -

Parts and features
Model DU7400XS Series
UPPERSPRAYARM _ __
TOPRACK
BOTTOM RACK
J
RACK BUMPER
DETERGENTDISPENSERS
RINSEAID
DISPENSER
\
SPRAY
TOWER
LOWERSPRAYARM
SILVERWAREBASKET
MODEL AND SERIAL
NUMBER PLATE
[not shown]
USERGUIDE
(Permanent Label)
HEATING ELEMENT
DOOR AND ACCESS
COLOR PANEL
THEOVERFLOW
PROTECTORis
designed to prevent
too much water from
entering the dish-
washer. It is not
removable.
REMOVABLE
PUMPGUARD
FILTERSYSTEM
Screen and Removable
Pump Guard)
Thank you for buying a Whirlpool appliance. Please complete and mail the Owner Regis-
tration Card provided with thisproduct. Then complete the form below Have thisinformation
reodv ifYo, need serviceorcallwitha question
•(?o_:_V Me :el and Serial Numbers from plate [see
diagram ]bore) and purchase date from sales
slip
, Keep this : ,ook and sales slip together mna handy
place.
Model Number
Serial Number
Purchase Date
Service Company Phone Number

For Best Results
Your dishwasher cleans by spraying a mix-
ture of hot, clean water and detergent against
soiled surfaces of dishes. When a cycle is
started, the dishwasher fills with water to about
the level of the heating element. This water is
pumped through the rotating spray arms,
drained through the filter system which re-
moves food and soil, and pumped back
through the rotating spray arms. Soiled water
is pumped out and replaced with clean water
during a cycle - the number of times depends
on the cycle being used.
Load dishes so soiled surfaces face pow-
erful spray from rotating arms.
The self-cleaning filtering system and
removable pump guard help eliminate pre-
rinsing by removing food particles from the
water.
The filtering system
It is not necessary to rinse dishes before 3.
putting them into the dishwasher. Just remove
large pieces and quantities of food and bones. 4.
The filtering system helps keep food particles
out ofthe wash water. Small particles are flushed I.
away as water is pumped out. Larger particles
are trapped in the pump guard. 2.
Toremove the pump guard for cleaning..
1. Wait at least 20 minutes after a cycle for 3.
the heating element to cool down.
2. Unload and remove the bottom rack.
Press the outside wall of the pump guard at
the center to release the latch.
Lift out and rinse clean.
To replace the pump guard...
Insert pump guard legs [on inside wall] into
matching openings in filter screen.
Press down on outside wall until latch snaps
into place.
Replace bottom rack with rack bumpers in
front.
Water must be hot
f
__ 140 F
Check Water
Temperature
For best cleaning and drying results, water should be at least
140°F (60°C).
1. Turn on hot water faucet nearestthe dishwasher. Let water run
until it is as hotas possible.
2. Hold a candy or meat thermometer in the stream of hot water
to measure the temperature.
3. If the temperature is too low, have a qualified person raise
the water heater thermostat setting.
Quiet operating tips
Toavoid thumDing and clattering noises during
operation:
• Make sure lightweight load items are secured
in the rack.
•Make sure pot lids and handles, pizza pans,
cookie sheets, etc. do not touch interior walls
or interfere with either of the spray arms
rotation.
• Load dishes so they don't touch one another.
NOTE: Keep slnk draln plugs inserted during
dlshwasher operation to prevent noise trans-
fer through dralns.

Proper loading
Alwavs load dishes so soiled surfaces are reached by spray from rotating spray arms.
Water must be able to drain off completely for best drying results. Be careful to separate
items so spray can reach all surfaces.
Top rack loading
CUP AND GLASS LOAD
The top rack is designed for cups, glasses
and smaller items
•Place so open ends face down for clean-
ing and draining.
•Load glasses in top rack only, Bottom
rack is not designed for glasses. Damage
may occur.
MIXED LOAD
• Place items in the rows between prongs.
Placing them over the prongs can lead
to breakage.
• Be sure lightweight items are held firmly
in place.
• China, crystal and other delicate items
must not touch each other during dish-
washer operation. Damage may occur.
UTENSIL LOAD
•Load plastic items in the top rack only.
Only plastic items marked "dishwasher
safe" are recommended.
•Plastic items can be melted in the bottom
rack.
• Small bowls, pans and other utensils can
be placed in the top rack.
• Items with cooked-on or dried-on foods should be loaded in the bottom rack with
:soiled surfaces facing the spray.
5

Bottom rack loading
MIXED LOAD
• Make sure pot handles and other items do
not stop rotation of either the upper or lower
spray arm. Spray arms must move freely.
• Load items so they do not block or cover
the spray tower.
• Securely place heavily soiled cookware
face down in rack.
DISH LOAD
• Place plates, soup bowls, etc., between
prongs and facing the spray.
UTENSIL
LOAD
• Load cookie sheets, ca pans and other
large items at sides or back. Loading
such items in front may keep water spray
from reaching detergent dispenser and
silverware basket.
NOTE:
• Do not load glasses, cups or plastic items
in the bottom rack.
• When lower rack is removed, replace
with bumpers in front.
6
Siher_are baskc! loading
_.,ad forks and spoons so they don't
nest together. Spray can't reach nested
items
Mix items in each section of the basket
with some pointing up and some down.
Small items -baby bottle caps, jar lids,
etc.- can be put in any section.
Personal Safety Hazard
To avoid cuts from sharp items
[knives, forks, skewers, etc.], make
sure these items are put in point
down.
Make sure sharp items (knives, forks,
skewers, etc.] are put in point down.
The silverware basket can be loaded
while it's in place on the door, or it can
be taken out for loading on the counter
or table.
It can also be removed for easy un-
loading Always unload or remove the
basket before unloading the racks to
avoid spilling water droplets on the
silverware.
To remove the basket, slide it toward
the top of the door- by the handle. Lift
it off the holding buttons. Replace it in
reverse order.
To open the basket, unhook the latch
as shown. Be sure the
cover is completely f _
latched before _. "_p.._ _'_.
pulling out the /_ __,,. \
bottom rack and i __--'_%'_ I
before closing I __,_'_ ]
the dishwasher \ //_ _IJUI._
door. __._/ _._

Adding detergent
The kind and amount of dishwasher detergent you use is an important part of
getting your dishes clean. Read this section carefully.
Use automatic dish-
washer detergent only.
Other detergents are
too mild and much too
sudsy to work in the
dishwasher.
Different Prands of
dishwasher detergent
have different amounts
of phosphorus. Phos-
phorus softens water and
helps prevent water
spots on dishes.
If water is hard and
phosphorus content is
low [6.0% or less], you
may need to use more
detergent or use a brand
with a higher phosphorus
content [8.7°° or higher].
Do not add detergent
until you are ready to
wash. Fresh automatic
dishwasher detergent
is necessary for best
washing results. Store
detergent tightly closed
in a cool dry place.
'_ ii!¸_:_
OSPHORUS
CONTENT
The detergent dispenser
The detergent dispenser has one section with
a cover and one without.
• Put detergent in both sections for cycles with
two washes.
• Put detergent in the covered section only for
cycles with one wash.
• Push the cover down
until it is latched.
Detergent in the open
section falls into the dish-
washer when the door is
closed. The covered sec-
tion opens automatically
when the main wash
starts.
NOTE: It is normal for cover to open partially
when dispensing detergent. The cover will open
fully when the door is opened.
__ COVER COVER LATCH
Use covered section for...
LIGHTWASH Cycle sections for...
POTS & PANS Cycle
NORMAL WASHCycle
How much detergent to use
_____ •HARD Fill I or both sections to top line
The amount of detergent to use
depends on the hardness of your
water. Iftoo little is used, dishes won't
be clean. However_ if too much is
gin to etch. _ /_ _
Find out your water's hardness by \\ _._-"_
asking your local water department, _j/_, •
water softener company or county
extension agent. _--------_._I__
Rinse aid dispenser
"'__ FILL
"____ -_-_ 7 EASE
-__
if water hardness is 8 or more grains
per gallon, or t36 or more parts per
million.
MEDIUM - FillI or both sections to mid-
die line ifwater hardness is5 to 7 grains
per gallon, or 85 to 1t9 parts per million.
SOFT- Fill 1or both sections to bottom
line it water hardness is0 to 4 grains per
gallon, or 0 to 68 parts per million.
A rinse aid helps keep water from forming droplets and drying
as spots. Keep the dispenser filled with a rinse aid such as Jet-
Dry._A small amount is released automatically during the final
rinse of each cycle.
Check the dispenser periodically to see if it needs refilling. An
"E" will be visible inside dispenser when it is empty. Make sure
dishwasher door is fully open when refilling. Do not fill past the
smallest opening in the lower part of the dispenser. Ifyou overfill,
excess rinse aid can come out. This will not harm the dishwasher.
Keep the dispenser fill cap tightly closed. 7

Before starting your dishwasher
1. Read "Important Safety Instructions" on page
2 before starting your dishwasher.
2. Spin the Upper and Lower Spray Arms to
make sure nothing will stop them from turning
freely.
3. Push door firmly when closing and itwill auto-
matically latch.
4. Run hot water at sink nearest dishwasher until
it is hot. Turn it off.
Starting your dishwasher
POTS & PANS Cycle... CYCLE SELECTOR Bu'rroNs
1. Push POTS& PANS Cycle Selector Button.
2. Push button for option desired.
3. Turn Cycle Control Knob clockwise to line
marked POTS& PANS. (POTS& PANS and NOR-
MAL WASH Cycles share the same spot on the
dial. The Selector Buttons determine which
cycle operates.]
The dishwasher will automatically start that
cycle.
LIGHT WASH Cycle...
1. Push LIGHT WASH Cycle Selector Button.
-LIGHT WASH and NORMAL WASH Cycles
share the same Cycle Selector Button. The
Control Knob setting determines which
cycle operates.
2. Push button for option desired.
3. Turn Cycle Control Knob clockwise to line
marked LIGHT WASH. The dishwasher will
automatically start that cycle.
NORMAL WASH Cycle...
1. Push NORMAL WASH Cycle Selector Button.
2. Push button for option desired.
3. Turn Cycle Control Knob clockwise to line
marked NORMAL WASH. [NORMAL WASH and
POTS & PANS Cycles share the same spot on
the dial. The Selector Buttons determine
which cycle operates.]
The dishwasher will automatically start that
cycle.
RINSE & HOLD Cycle...
1. Push NORMAL WASH Cycle Selector Button.
2. Select AIR DRY Option only.
3. Turn Cycle Control Knob clockwise to line
marked RINSE & HOLD. The dishwasher will
automatically start that cycle.
Selecting a cycle
POTS & PANS Cycle
Maximum cleaning for cooked- or
baked-on foods. Timer delays while
the dishwasher automatically heats
the water to 145_'F (63°C) in both
washes and the last rinse [marked *).
Cycle time will be about lY2 to 2
hours, depending on time needed
to heat water.
NORMAL WASH Cycle
For normal, everyday soiled loads.
(The Energy Guide Label data is
based on this cycle.] Cycle time is
about 63 minutes.
LIGHT WASH Cycle
For pre-rinsed or lightly soiled
loads. Cycle time is about 58
minutes.

OPTION SELECTOR BUTrONS
RINSE & HOLD Cycle
For rinsing a few items to be washed
one or more days later. Cycle time
is about 12 minutes.
Use AIR DRY only.
CYCLE CONTROL KNOB
HEAT DRY or AIR DRY."
If the HEAT DRY Option is selected, air in the
dishwasher is heated during the "dry" part of
the cycle.
If the AIR DRY Option is selected, air in the
dishwasher isnot heated. Using this option helps
save energy, but dishes take longer to dry (over-
night] and some water spotting may result.
Some items (such as plastics] may need towel
drying.
For best results, use a liquid rinse aid such as
Jet-Dryt._
Changing a setting
You can change a setting anytime during
any cycle.
1. Lift up on the door latch to stop the cycle.
Don't open the door until the spray arms stop
spinning.
2. Turn the Cycle Control Knob clockwise to the
cycle you want.
3. Be sure the detergent dispensers are filled
properly for the new cycle.
4. Press door firmly to latch it. The dishwasher
will automatically start the new cycle.
To add a dish after starting
1. To be sure the added item is washed and
rinsed, make sure the Cycle Control Knob
has not passed LIGHT WASH.
2. Lift up on the door latch to stop the cycle.
Don't open the door until the spray arms stop
spinning.
3. Open the door and add the dish.
4. Close the door. Do not latch it. Wait 30 sec-
onds for air in the dishwasher to warm up. This
helps reduce the amount of moisture that
can come from the vent when restarting the
cycle.
5. Press door firmly to latch it. The dishwasher
will automatically start where it stopped.

Energy saving tips
You can help save energy if you:
1. Wash full loads. Running a half-filled dish-
washer uses the same amount of electricity
and hot water as a fully loaded machine.
2. Use the LIGHT WASH Cycle whenever possi-
ble. It uses less hot water and energy than
other wash cycles.
3. Air dry dishes when you don't need a rapid
drying cycle. Allow longer drying times
[overnight].
4. Load correctly for best washing results. In-
correct loading may cause poor washing
and the need to rewash all or part of the
load.
5. Don't pre-rinse normally soiled dishes. Se-
lect the correct cycle for the load and use
the recommended amount of detergent for
good washing results without hand rinsing.
6. Use your dishwasher during off-peak hours.
Local utilities recommend this to avoid
heavy usage of energy at certain times of
day
7. Kitchen cleanup can be done quickly and
efficiently through the use of your dishwasher.
Most appliance parts that can tit in the dish-
washer can be cleaned by it. Burned-on soil,
however, should be cleaned by hand.
tO

Special tips on dishwasher use
Remember, use your dishwasher only for the job it was designed to do.
Some items are not dishwasher safe or may require special care.
Read these special tips for the following items:
Aluminum: Aluminum loses its bright, shiny appearance and darkens in color due to minerals in
the water and the alkalinity of the dishwasher detergent. Colored aluminum may fade.
TIPS: If washed in the dishwasher avoid placing directly in front of detergent dispenser where
it could be sprinkled with undissolved detergent, causing spotting, pitting, and discoloration.
Follow utensil manufacturers' cleaning instructions.
China: Hand-painted, metal-trimmed, and antique china fade due to high water temperatures
and alkaline detergent solution in the dishwasher. NOTE: Delicate, antique items should not be
washed in the dishwasher.
TIPS: Load china carefully. Do not allow pieces to touch each other. Testone piece by washing it
daily in the dishwasher for several weeks. Then compare it with the rest of the set to see if colors
have changed.
Crystal and decorative glasses: Crystal can break from sudden exposure to high water
temperature. Metal trim and colorful decoration on glass will fade in time when washed in the
dishwasher. NOTE: Delicate, antique items should not be washed in the dishwasher.
TIPS: Load crystal carefully in top rack only. Be sure to load a few larger items in the bottom rack
to reduce amount of force of water spray reaching glassware from lower spray arm. Use the
shortest cycle.
Flatware: Salty and acidic foods may tarnish silver and stainless flatware if allowed to remain on
the utensils. A film may form on sterling silver and silver plate items washed in a dishwasher. This film is
caused by a reaction of silver with chlorine in the detergent. Gold flatware is not dishwasher safe.
The adhesive used in some flatware with hollow handles is not heat resistant, causing the handles to
come off in the dishwasher. Wash by hand.
TIPS: Rinse flatware as soon as possible, especially if it isnotto be washed right away. Dishwasher
detergent may remove antique finishes. Wash by hand. Tarnish and film build-up can be removed
with silver polish.
Cast iron utensils: The seasoned finish will be removed in the dishwasher. Rusting will result.
TIPS: Wash by hand. To re-season, coat with unsalted fat and heat in a slow oven foran hour or two.
Plastics: Many plastics will have "Dishwasher Safe" written on them. Some plastics are heat
sensitive and may melt or warp.
TIPS: If in doubt, try one piece. Place in upper rack only. AIR DRY option provides additional
protection.
Non-stick finish utensils: Most can be washed in the dishwasher.
TIPS: Follow manufacturers' suggestions.
Wood: Many wooden items will crack and warp or lose their finish.
TIPS: Do not wash cutting boards, wooden salad bowls or knives with wooden handles in the
dishwasher.
Pewter or pewter-like materials: May streak, discolor, and pit.
TIPS: To keep pewter at its very best, hand wash with mild detergent.
Dishwasher care & cleaning:
Exterior - Regular use of a soft damp cloth or sponge
and a mild detergent is all that is necessary, in most cases,
to keep the outside of your dishwasher nice looking and
clean. Interior - Hard water minerals may cause a
white film to build-up on the inside surfaces,
especially just beneath the door area.
Wear rubber gloves when cleaning
the dishwasher interior. Do not use
any type of cleanser other than
dishwasher detergent because
it may cause foaming or sudsing. 11

Common dishwashing problems
PROBLEM CAUSED BY SOLUTION
Spotting and Hard water
filming
Water is not
hot enough
Fill detergent dispensers to capacity Use dishwasher de-
tergent with highest available phosphorus content May
be necessary to install water softener.
To remove spots and film, try a vinegar rinse.
1 Wash and rinse load as usual. Use AIR DRY.
2 Remove all metal items.
3. Put 2 cups [500 mL) white vinegar in a container on the
bottom rack.
4. Run dishwasherthrough a complete washing cycle
Water temperature should be at least 140_F [60 C]. Set
water heater thermostat to a higher setting. Run water at
sink until hot before starting.
Not enough
detergent, or
improper detergent
"Old" detergent
Improper loading
No rinse aid
AIR DRY Setting used
Use more dishwasher detergent. Use detergent with high-
est available phosphorus content...especially with hard
water
Use only fresh dishwasher detergent. Store tightly closed
container in cool, dry place. Discard old detergent. Do not
fill dispensers until ready to start dishwasher.
Make sure dishes and glassware are loaded so spray
reaches all surfaces and items drain properly. Do not ov-
erload Do not nest items.
Make sure large items do not block spray from reaching
detergent dispensers.
Does the rinse aid dispenser need filling? See instructions
on page 7.
Drying without heat may result in some spotting of glasses
and silver.
Small particles
deposited on
Items
Spray arm or arms not
rotating freely
"Old" detergent
Not enough
detergent, or
improper detergent
Water is not hot
enough
Check spray arms to make sure they turn freely after load-
ing. Be sure a utensil has not prevented their turning.
Use only fresh dishwasher detergent. Store tightly closed
container in cool, dry place. Discard old detergent. Do not
fill dispensers until ready to start dishwasher.
Use more dishwasher detergent. Use detergent with high-
est available phosphorus content_especially with hard
water
Water temperature should be at least 140 F (60 C). Set
water heater thermostat to a higher setting. Run water at
sink until hot before starting.
Dishes not dry
Water pressure may
be low, dishwasher _s
not filling properly
Water is not hot
enough
If water pressure is low, do not use water for other purposes
while dishwasher is running [to assure correct fills].
Water temperature should be at least 140_F (60 C). Set
water heater thermostat to a higher setting. Run water at
sink until hot before starting.
Black marks on
dishes
Improper loading
No rinse aid
AIR DRY Setting used
Aluminum utensils
rubbing against items
during washing
Make sure dishes and glassware are loaded so spray
reaches all surfaces and items drain properly. Do not ov-
erload Do not nest items
Fill rinse aid dispenser
Allow more time when using AIR DRY Option, or use HEAT
DRY. Plastic items may need towel drying.
Use care In loading alumlnum utenslls, especlally any
llghtwelght foil contalner. Place so they do not touch
dishes. Remove black marks with plastic scouring pad
and a mild abrasive cleanse[
Chipping or
breaking
glassware
Improper loading Do not overload. Load glasses in the top rack only. Load
between prongs, not over them. Glasses loaded over
prongs will not be supported and may chip or break
12

PROBLEM
Dishes not
washing clean
CAUSED BY
Water is not
hot enough
SOLUTION
Water temperature should be at least 140_F (60°C]. Set
water heater thermostat to a higher setting Run water at
sink until hot before starting.
Cloudy film on
glassware,
etching -
permanent
€orroslon
Dlshes &
Interlor of
dlshwasher
yellow or
brown
Rust spots on
stalnless steel
-OR-
Dark spots on
flatware -
stalnless steel,
silver plate, or
sterllng
Bronze tarnish
on silverplate
Water left in
bottom of
dishwasher
Improper loading
Spray arm or arms not
rotating freely
Not enough detergent
or improper
detergent
"Old" detergent
Water pressur e may
be low, dishwasher is
not filling properly
Too much detergent
in soft water
Inadequate rinsing
Iron or manganese in
water
Allowing salty or
acidic foods such as
mayonnaise, vinegar,
fruit juices, salad
dressings, milk
products to remain on
flatware.
Undissolved
detergenl coming in
contact with flatware
Silverplate is worn off
Exposed base metal
takes on a bronzed
hue.
Dishwasher cycle not
completed
Clogged drain air
gap
Make sure dishes and glassware are loaded so spray
reaches all surfaces and items drain properly. Do not ov-
erload Do not nest items.
Make sure large items do not block spray from reaching
detergent dispensers
Check spray arms to make sure they turn freely after load-
ing. Be sure a utensil has not prevented theirturning.
Use more dishwasher detergent. Use detergent with high-
est available phosphorus content...especially with hard
water
Use only fresh dishwasher detergent. Store tightly closed
container in cool, dry place. Discard old detergent, Do not
fill dispensers until ready to start dishwasher.
If water pressure is low, do not use water for other purposes
while dishwasher is running [to assure correct fills].
Check for rainbow hue on glasses. A rainbow hue is the
first sign of etching (corrosion of glass]. Reduce the amount
of dishwasher detergent Use a detergent with a lower
phosphorus content.
If water pressure is low do not use water for other purposes
while dishwasher is running [to assure correct water fills].
Make sure dishes and glassware are loaded properly to
assure adequate rinsing and draining. Do not overload.
Temporary remedy:
1. Set empty dishwasher for a "one wash" cycle.
2. Start dishwasher and unlatch door to stop if when it has
filled for the wash part of the cycle.
3 Add _,;_to _,;,cup 1120 to 240 mL] of citric acid crystals
[usually available in drugstores].
4. Close and latch doorro complete cycle.
Permanent solution: Install an iron or manganese filter to
home water supply
Rinse flatware that is to stand for several hours before
washing (use Rinse & Hold]. Clean stained items with silver
polish and re-wash, Do not put stainless steel and sliver
flatware In the same sllverware basket compartment.
Dlrect contact between these metals can cause perma-
nent damage to the sllver.
Remove spots with silver polish. Avoid spilling concentrated
detergent on wet flatware.
Remove tarnish with silver polish. Have silver replated.
Allow dishwasher to complete cycle.
Some plumbing codes require,use of a drain air gap be-
tween an undercounter dishwasher and the drain system of
the house. The air gap is usually located above the sink or
on the top of the counter near the dishwasher to prevent the
possibility of water backing up from the drain into the dish-
washer due to a plugged drain. The drain air gap is NOT a
part of the dishwasher and is NOT covered by the dish-
washer warranty. The drain air gap should be kept clean to
ensure proper draining of the dishwasher.
13

If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
•Is the door tightly closed and securely
latched?
• Has the cycle been correctly set?
• Is the water turned on?
• Have you checked your home's main fuses or
circuit breaker box?
• Is the dishwasher wired into a live circuit with
the proper voltage ?
• Ifthe motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If your dishwasher seems to run too long:
• Are you using POTS & PANS Cycle? The dish-
washer may be waiting for the water to heat.
• Is your household water temperature set too
low? Low water temperature settings will
cause longer dishwasher operating times.
If water remains in the dishwasher:
• Has the cycle completed?
• A small amount of remaining water is normal.
• Is drain air gap clogged?
If detergent remains in the covered detergent
cup:
• Is the bottom rack in backwards? [The rack
bumpers should be at the front.]
• Isthe dishwasher detergent fresh and dry with-
out lumps?
• Is the cycle completed?
2. ifyouneed assistance*..
Call Whirlpool COOL-LINE _service as-
sistance telephone number. Dial free from
anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3. Ifyou need service*..
1
r1
! f£_H-_AR£
IFRANCHISED SERVICE
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE" Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2] or look in your telephone directory Yellow
Pages under:
APPLIANCES - HOUSEHOLD -ELECTRICAL APPLIANCES -
MAJOR - SERVICE & REPAIR MAJOR - REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS -SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE
,_FRVI('t,: ('()Mt'A,_,IFS
XYZ SERVICE CO
123 Maple 999-9999
4. Ifyouhave a problem*..
Call our COOL-LINE service assistance tele-
phone number [see Step 2] and talk with one of
our consultants, or if you prefer, write to:
Mr. Donald Skinner
Director of Customer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone number in
your correspondence.
5• If you need FSP _'
replacement parts*..
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this sym-
bol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSPre-
placement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
To locate FSPreplacement parts in your area,
refer to Step 3 above or call the Whirlpool
COOL-LINE service assistance number in Step 2.
*If you must call or write, please provide: model
number, serial number, date of purchase, and
a complete description of the problem. This in-
formation is needed in order to better respond
to your request for assistance.
14

Notes
15

WHIRLPOOU DISHWASHER
WARRANTY DW002
LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR
FULL ONE-YEAR WARRANTY FSP _ replacement parts and repair labor to correct defects
From Date of Purchase in materials or workmanship. Service must be provided by a
franchised TECH-CARE _;service company.
LIMITED NINE-YEAR WARRANTY FSP replacement of the porcelain tub and/or DURAPERM* inner door
Second Through Tenth Year From should they fail to contain water due to defective materials or
Date of Purchase workmanship.
WHIRLPOOL WILL NOT PAY FOR
A, Service calls to:
1. Correct the installation of the dishwasher.
2. Instruct you how to use the dishwasher.
3. Replace house fuses or correct house wiring or plumbing.
B, Repairs when dishwasher is used in other than normal, single-family household use.
C, Pick up and delivery. This product is designed to be repaired in the home.
D, Damage to dishwasher caused by accident, misuse, fire, flood, acts of God or use of products not
approved by Whirlpool.
E. Any labor costs during limited warranty,
WHIRLPOOL CORPORATION SHALL NOT BELIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states
do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your franchised Whirlpool
distributor or military exchange, *Tmk
•/
Whirlpool
II
Part No. 304294 Rev. B
_1989 Whirlpool Corporation Printed in U.S.A.
Ice'. Makers Dishwashers BuiltJn Ovens and Surface Unds Ranqes Microwave Ovens Trash Compaclors Room Air Conditioners DehumlBiflers Autornalic Washers Clolhes Dryers, Freezers Relrlg
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